# Page 2 | Liquid EHR Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Liquid EHR the right Optometry solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143827/Liquid-EHR/reviews --- Liquid EHR 4.8 (56) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 12th, 2026 # Page 2 - Reviews of Liquid EHR ## Showing most helpful reviews Showing 26-50 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK John K. Optometrist Hospital & Health Care Used the software for: 1-2 years ### "Great value EHR" April 19, 2023 5.0 Customer support so helpful and makes ease of use great. Pros Customer support is top notch. Never had to wait for resolution of any problems or questions. System just keeps working as expected with no hassles. Cons It was able to transfer over all patients from my former database (EHR) but not the ancillary documents. Alternatives considered [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) Reason for choosing Liquid EHR Price Switched from [Practice Director EHR](https://www.capterra.com/p/79132/Practice-Director/) Prices jumped and they stopped supporting it. Review Source RB Robert B. Optometrist Medical Practice Used the software for: 2+ years ### "Liquid EHR Review" April 20, 2023 4.0 I’ve used different products and I’ve found that Liquid is the easiest to use Pros I really liked how I could use my own server and keep control of this software in my office Cons Occasional glitches, instability and crashes, but has improved with new releases Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reason for choosing Liquid EHR Best fit and customizable to optometry Switched from [Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/) Liquid was much easier to understand, control, and with the best integration of the exam records. Review Source LW Laura W. optometrist Health, Wellness and Fitness Used the software for: 2+ years ### "LiquidEHR For The Win!" April 18, 2023 5.0 Has made exams much more streamlined and very easy to use. Pros Very easy to use, always easy to get help from LiquidEHR Cons Spell check would be nice and update Contact Lens brands. Reason for choosing Liquid EHR ease of use and better price Review Source LP Laroushna P. Owner Medical Practice Used the software for: 2+ years ### "Great product" August 30, 2023 5.0 Great. Very easy to use. Responsive and reliable customer service. Pros User friendly and great customer service. Cons Too many unused tabs for me. I o my has a few I used regularly. Review Source ML Marc L. doctor Health, Wellness and Fitness Used the software for: 2+ years ### "Highly Recommended!" April 21, 2023 5.0 very satisfied Pros I've had a very positive experience using LiquidEHR. The software is easy to use, and the support is very responsive and helps fix any issues as soon as I call. Cons none really. occasionally the program freezes and I have to restart, but that isn't often. Reason for choosing Liquid EHR Ease of use and price Review Source NC Neetu C. Optometrist Hospital & Health Care Used the software for: 2+ years ### "emr review " April 20, 2023 5.0 I have been very happy with the program. I have been using them since 2014. The customer service has surpassed all my expectations. Pros The customer service is excellent and the program is user friendly Cons Sometimes I will get error messages and program freezes but not often Alternatives considered [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) Review Source MM Michael M. Doctor Health, Wellness and Fitness Used the software for: 2+ years ### "Great EHR product " April 24, 2023 5.0 Very good. Pros The easy to use documentation of patient encounters and contemporaneous coding of each visit Cons I hate EHR in general, but this one has a shallow learning curve. Review Source TH Timothy H. Optomettist Health, Wellness and Fitness Used the software for: 2+ years ### "Liquid review " April 19, 2023 5.0 My experience with Liquid has been great Pros Liquid is easy to implement and use on a daily basis. Great customer support Cons None that I can think of. I am very satisfied cuustomer Reason for choosing Liquid EHR Great features for the price. And recommended by respected colleagues Switched from [Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/) Price of old system was going up Review Source MG Monica G. Optometrist Medical Practice Used the software for: 2+ years ### "Good but not great" April 20, 2023 5.0 Pros The ease of drop down menus, easy to read Cons Chart requires lots of clicking for proper documentation, lags often Switched from [Eyefinity Encompass](https://www.capterra.com/p/156685/Eyefinity-EHR/) New office Review Source WB Wendy B. Optometrist Medical Practice Used the software for: 2+ years ### "Liquid EMR" June 21, 2023 5.0 Great EMR Pros Easy to use. Very straightforward and basic Cons E prescribe, not being to submit insurance and RTE Review Source TS Trey S. Optometrist Medical Practice Used the software for: 2+ years ### "Great Value" April 19, 2023 5.0 Pros Super easy to use and easily the best bang for the buck in EHRs Cons More integrated with the rest of my computer programs Review Source Hiten P. Principal Doctor & Owner Used the software for: 2+ years ### "Very user friendly. They stay on top of upgrades." February 2, 2018 5.0 Ease of use. Again scheduling patients is seemless. The doctor's exam is efficient as well due to their software. Pros I can train a new staff member in 1 day! Also very easy to check in and check out patients. The scheduler is also very nice and easy to use. All friendly folks to work with. Cons The reporting could be better. Especially if a doctor or practice would like to compare month to month or how many of a certain contact lens brand sold each month/year, etc.... Review Source RJ Robert J. Optometrist Medical Practice Used the software for: 2+ years ### "Liquid EHR user for over a decade" April 28, 2023 5.0 Pros Liquid EHR allows for seamless patient flow which lets me focus more on my patients and see more of them efficiently. Cons As with any large program, bugs need to be stamped out at times. Review Source LA Leonard A. Doctor Hospital & Health Care Used the software for: 2+ years ### "Great EHR" April 18, 2023 5.0 Overall excellent!!! I’ve used for past 10 yrs. Gabbie is great and the software is affordable and works seamlessly with Optos and Topography . Pros Easy to bill optical and optometry. All in one software and very easy to navigate through tabs! Cons Updates coming are hard to schedule. Ophthalmology codes should be updated yearly! Review Source WM Weston M. Optometrist Medical Practice Used the software for: 2+ years ### "User friendly/ Easy company to work with" November 20, 2017 5.0 More accurate and complete record keeping . The ability to bill electronically all patients seen that day. Easy to print summary for communication with primary care doctors Pros Easy to use, Up and running after few days. It also has a medical code helper to make sure if you are using a certain procedure code that you have the supporting documentation to bill that level. It will alert you to what additional testing needs to be done to keep you in compliance Cons Finding diagnostic codes is cumbersome, and I have some difficulty reviewing back through previous records. But I may be doing something wrong or haven't found shortcuts that others may know. So I am having to go back through several screens in order to find what I need Review Source Response from Liquid EHR December 27, 2017 Dr. Mangold, Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime. Best Support@liquidehr.com CS Colleen S. Optometrist Medical Practice Used the software for: 2+ years ### "User-Friendly EHR system" April 20, 2023 5.0 Pros Liquid EHR is very easy to learn, user friendly and customer support is good. Cons I wish there were a few more areas to write notes on certain tabs. Review Source DT Debra T. optometrist Hospital & Health Care Used the software for: 2+ years ### "Like this product and company very much" October 13, 2021 4.0 it is a very efficient way to maintain patient records, good customer support and response time Pros easy to navigate and did everything I needed it to do Cons occasionally had some printing/scanning issues Alternatives considered [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) Reason for choosing Liquid EHR more cost effective and easier to use Review Source BM Brooke M. Optometric Technician Medical Practice Used the software for: 1-2 years ### "Liquid EHR Review" November 15, 2022 5.0 Pros Liquid EHR is very user friendly and easy to navigate. Training a new employee to use the software is very simple. Our office likes have patient information all in one spot. Cons The curser in Liquid EHR does not automatically go to the beginning of the field, instead it sometimes starts in the middle or second space, which can be annoying when trying to get patient information quickly. Review Source BL Byron L. Optometrist/President Medical Practice Used the software for: 2+ years ### "Great EHR" December 31, 2021 5.0 Excellent- thanks \[SENSITIVE CONTENT\] to you and staff Pros Really easy to use, great value compared to other EHRs and customer service reliable and quick to answer back with any issues. Cons None- for our office that did not use a optical this software did an excellent job. Review Source LH Lawrence H. Doctor Used the software for: 2+ years ### "After a couple of tries everything becomes an easy flow" November 25, 2017 5.0 cleaned up my office from unnecessary paper clutter Pros I like the fact that I can have the option of having multiple exams open at the same time, and the ease of accessing the previous exams for the same patient. customer support is always there to help Cons a lot of screens to go threw, and the previous information doesn't automatically upload to the new exam created. have to input it. Review Source Response from Liquid EHR December 27, 2017 Dr. Haddad Thank you so much for you review, the ability to move data forward from previous exam is available in our system, by now our support had shown you how it works. Best Support@liquidehr.com DM David M. Pres. Used the software for: 1-2 years ### "Smooth transition from paper to EHR" November 20, 2017 4.0 Easily find info. on patients and being able to generate quality reports to physicians . Pros Fast learning curve that lead to transitioning my 35+ year practice modality with relevative ease. Fast response time for tech. issues. Cons An easier way to input Rx'es....less pointing and clicking. Should be able to print from refraction tab. Highlighted major visual acuities( 20/40 should be bigger than 20/40-2) Larger range of values in cataract values( sometimes a cataract is in between a 2+ and a 3+.... ie. 2++. Review Source Response from Liquid EHR December 27, 2017 Dr. McDaniel, Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime. Best Support@liquidehr.com KC Kenneth C. Optometrist Used the software for: 1-2 years ### "I switched from a big name EHR to LiquidEHR after 8 years. Overall, I'm glad I did. " November 25, 2017 4.0 Pros Customer service has been kept excellent! They take comments seriously and address update requests frequently. Training new employees only takes a matter of hours instead of weeks like the other system. Cons There's a lot of clicking to complete a chart. Some things could auto-fill better like auto recalls and auto coding to make exams faster. Exam files take awhile to open. Review Source Response from Liquid EHR December 27, 2017 Dr. Chiu, Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime, Also, your feedback has been added to our development schedule. Best Support@liquidehr.com MB Meredith B. OD Used the software for: 2+ years ### "Very positive" November 21, 2017 4.0 Pros Great value . Perfect for new office . Love the monthly payment option without big upfront expense Cons Time-consuming to complete record. Will not let you go off script . For example , Trace is not an option in slit lamp exam Review Source Response from Liquid EHR December 27, 2017 Dr. Bomse, Thank you so much for your review! I hope our support took care of your issue, Also, we have added your feedback to our development schedule. Best Support@liquidehr.com JO Jad O. Optometrist, practice owner Used the software for: 2+ years ### "Wonderfully easy to use EHR with great support. " February 2, 2018 5.0 Pros Easy to use with responsive support staff and the price point is amazing. I searched for over a year until I found Liquid and couldnt be happier. A major bonus is their cloud option avoiding the need for servers. Cons There is one exam template and no way to just add a glasses or contact lens Rx without creating a whole new exam. Review Source MW Melissa W. Optician Used the software for: 1-2 years ### "Good" November 20, 2017 4.0 Pros It is easy to use! It saved time when imputing an order in and is detailed oriented. I really like that there is usually always a solution to any questions I have. Cons There are things like how the receipt is laid out for the patient makes them confused. Instead of showing discounts or what they paid next to each item can confuse people. Review Source Response from Liquid EHR December 27, 2017 Dr. Wichelman, Thank you so much for your review! I hope our support took care of your issue, and please don't hesitate to reach out to us anytime. Best Support@liquidehr.com ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.