# Page 4 | MobileServe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is MobileServe the right Volunteer Management solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143830/MobileServe/reviews --- MobileServe 4.3 (190) [View alternatives](https://www.capterra.com/p/143830/MobileServe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of MobileServe ## Showing most helpful reviews Showing 76-100 of 190 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NF Nicole F. Student Used the software for: Less than 6 months ### "We Are #Blessed" March 21, 2017 5.0 MobileServe is heaven-sent. We've struggled with recording and organizing all our philanthropy, service, and study hours for years -- we had even given up some of our service goals just because it was impossible to keep track -- but then MobileServe came along. Just minutes into the the pitch, we were sold. It's become our one-stop shop. We use it for all our events, so all the information is in one place, people can RSVP, and it automatically sends reminders. We log everything on there too. Instead of using Google Documents that people always forget to update, everyone logs their service or study hours right then and there. Plus, we ask everyone to geo-verify so we can keep people accountable. We just got started with MobileServe a month or two ago, so all 150+ chapter members are still getting the hang of it, but we've already seen so much improvement. We could not recommend it more strongly. In terms of administration, the company is always developing and adding features, and they have been really receptive to our needs. They have made sure that we figure everything out. Mobile-Serve is a great company, through and through. 10/10 Would Recommend. Pros You can log and organize almost anything! Cons Some features are still being developed. Review Source TS Tricia S. Volunteer Education Management Used the software for: 6-12 months ### "updates need to be made" August 6, 2019 4.0 hopefully this school year will run more smoothly than last year, our first year. Pros Can track where the students were volunteering. No more paper trail. Cons 1)We need the kids to complete each section before he/she can go to the next column for each time he/she volunteers. All fields need to be completed before a student can hit the enter button. 2) Need to be able to move within a class without always having to go back to the beginning of the alphabet. Review Source GG Gaston G. Religion Teacher Education Management Used the software for: 1-2 years ### "Christian Service Hours" August 13, 2019 4.0 This was a experiment last year if we are going to continue. Not sure where the school stands at this point Pros Students able to keep track of their own service hours Cons Did not auto approve with the boxes I checked Reason for choosing MobileServe I did not chose. the Campus minister chose this company without and consultation of those teachers that would be involved Review Source NM Niki M. Service Vice Presidet Non-Profit Organization Management Used the software for: 6-12 months ### "Great application" August 6, 2019 4.0 It is a great way to record your own hours for later resume purposes and it's an easy way to keep track of a group's service hours as well. Pros The organization of the group is great. It lays out statistics about the whole group's service submissions that are easy to read. Cons You cannot view the service with the hours once submitted. You can only see a tagged organization if you put one in. Reason for choosing MobileServe It was affordable and easy to teach the entire group how to use. Review Source CW Corey W. Sr. Business Analyst Hospital & Health Care Used the software for: 1-2 years ### "Mobileserve" August 20, 2019 4.0 Pros Ease of use and ability to download data into excel file. Cons No unique number or identifier attached to users, they must be deciphered based on their name and how they spelled it - James or Jim, married or maiden, misspellings, etc. (Cannot use excel vlookup function based on employee ID, user ID, etc.) Review Source JH Jessica H. Teacher, adviser Education Management Used the software for: Less than 6 months ### "Starpoint HS National Honor Society" January 18, 2019 5.0 Wonderful. I look forward to closing out our first school year with MobileServe! My building principal is so impressed by the software and he wants to roll it out to every student in the school. Pros In the past I have had our students submit their service hours through a physical form. It became not only tedious for myself as the adviser, but also the students. Tallying how many approved hours they had before graduation took me WEEKS. Mobile Serve is a huge time saver for everyone. Cons As of now, I cannot find any real complaints about the software. Any issues I've had is user errors that I was able to solve with my students through trial-and-error. Review Source KJ Katherine J. Leaders Club Member Events Services Used the software for: 2+ years ### "Pretty good" August 6, 2019 4.0 Pros Easy to log volunteer hours. But kind of hard to put up events Cons Crashes a lot and hard to put up events Review Source KN KAREN N. Director of Mission Religious Institutions Used the software for: 1-2 years ### "Service Hour Monitoring" August 13, 2019 5.0 In a church we have limited staff and resources. Monitoring student service hours manually required so many man hours, emails, follow up with parents and students, keeping manual totals. All that is handled within the software greatly reducing the number of staff hours on this task, freeing them for more mission related work. Pros I love the charts that are generated showing where our volunteers are providing impact and what service areas. The ease of entry, lack of paperwork, instantly able to record hours. Cons The email confirmations and approvals are not always done. I believe it is more user error but have to override and approve hours without confirmation often. Review Source AD Audie D. World Missions & Community Service Director Education Management Used the software for: 1-2 years ### "Great Resource " July 30, 2019 4.0 Pros User-Friendly Customer Service has been great Site looks great while still offering an easy process for navigating the site Cons Only 1 critique I have is that administrators cannot access administrator services from the app on their phone. Review Source LF LaToya F. Director of Achievement & College Planning Education Management Used the software for: 6-12 months ### "User friendly" July 30, 2019 4.0 Pros MobileServe is very simple and user friendly. Cons I wish we were able to customize the section for the service description. On our previous platform we had the students answer several questions to complete their service log. But unfortunately we are not able to do that with MobileServe so we are not getting as in depth responses as we would like. Review Source VR Verified Reviewer Teacher, 12thgrade LCA Education Management Used the software for: 6-12 months ### "Great, just some early hiccups " August 2, 2019 5.0 Good customer service, I like that they need a signature etc Pros Having to onboard over 300 students into 2 grade levels and various groups was a challenge and we had issues with user logs not showing up because they used the wrong code. Once we were up and running everything worked great! Cons Onboarding was challenging and a lot of students and faculty got confused Review Source JB Jay B. teacher Primary/Secondary Education Used the software for: 1-2 years ### "Satisfied" August 6, 2019 4.0 Pros I have used this app. to have my students log in their community service hours and it works well. I like that they can access it on their phones while in the field. Cons Nothing really. Some kids had problems connecting it to their phones, but once done it was good. Review Source NR Natalie R. Director of Service Learning and Civic Engagement Education Management Used the software for: 6-12 months ### "Streamlined a very arduous process" January 18, 2019 5.0 Pros MobileServe has taken what was previously a huge headache and streamlined it into a smooth process for both administrators and students. before Mobile Serve, I spent so much time tracking down hours and students. Other softwares I had tried before were clunky and couldn't generate reports quickly or at all. Not only is MobileServe easy for me to use, I haven't had to explain how to use the software to students at all, it is so intuitive! Cons I wish there had been a way for students to be on boarded, rather than the students having to create their own accounts. Review Source MG Mallory G. Director of Campus Ministry Education Management Used the software for: Less than 6 months ### "MobileServe is AMAZING! I have so much more time now!" August 15, 2017 5.0 Pros This company is incredible. The staff is friendly and quick to reply to questions. I have had incredible support along the way. I also really appreciate the program. It has freed up hours of daily work for me by digitizing our record keeping and communication portals. I'll have instant data. It's user-friendly and simple. It's very affordable. It's just incredible. I can't imagine NOT having this program! Cons Honestly, I haven't met any challenges yet. Getting it set up and running took some time, but it's worth it. Review Source JM Jerry M. Campus Minister Education Management Used the software for: Less than 6 months ### "Should have done a full implementation" August 22, 2019 4.0 Pros Overall easy to use. It's a great management tool. Cons We did this with a limited number of students and only for a limited time. We tried to do the onboarding ourself. We should have done it school wide and let their pros get us set up. There was not enough buy in from everyone to get the full benefits Mobileserve offers. Review Source JZ Jessica Z. Student Used the software for: 6-12 months ### "This has been an extremely useful service for our sorority by allowing us to easily log our hours." September 11, 2017 5.0 Pros I like that this software is easy and quick to use when logging my service hours versus previous programs we have used. I also appreciate how the program goes a step further by asking the user to describe their experience of volunteering. Putting the focus on why you volunteered and what you got out of it rather than just having you put in your hours. Cons I think one Thing that needs to be worked on is a better layout of the screens because I think a more modern format would help make it an even better product. Review Source LB Landon B. Student Used the software for: 1-2 years ### "It is a great experience that shows your volunteer hours in a breeze." August 31, 2017 4.0 Pros It is easy to connect to the leaders of your service organization, so they can see the service hours you have done. It keeps all parties connected and involved. Cons The thing I like least about this software is how many hours I can put in at once. Sometimes I do a week long voluteer trip and it wont let me put in all the hours at once. Review Source JT Joseph T. Brotherhood Retention and Development Director Philanthropy Used the software for: 1-2 years ### "Convenient to use, but doesn't remember common email addresses, or service inputs. Crashes a lot. " August 31, 2017 2.0 Ease of tracking individual's service hours. Pros It makes tracking service hours easy and the ability to attach pictures or geo-location is a nice feature. Cons When it crashes it does not repair timely or even acknowledge the fault. It also doesn't remember common inputs, which makes recording events much less convenient than it easily could be. Review Source BD Betsy D. Teacher Education Management Used the software for: 6-12 months ### "Review of MobileServe" August 1, 2019 4.0 Pros That I was able to see one group of students at a time -- for example, I could choose to view only the service entries of the sophomore class Cons That I could not go from the detail view of one service entry to another -- I had to go back to the list of service entries to see another one Review Source BZ Beverly Z. Member Used the software for: 1-2 years ### "Good experience overall" September 1, 2017 4.0 Pros Awesome way to track service hours, easy to navigate, loved the layout of the website. Made me feel empowered to see how many service hours I had tracked over time. Cons Couldn't connect my Facebook to my account for my first account after I had already made it, then it created a second account and I couldn't merge them. I wish I could have for easier log in. Review Source CW Carrie W. Project Specialist Non-Profit Organization Management Used the software for: Less than 6 months ### "Good product, but not designed for our project" July 31, 2019 4.0 Pros I love the idea of MobileServe and think it would be very beneficial for certain types of organizations. As an administrator, I could make edits to data to reflect physical sign-in sheet data if someone did not log their hours. Cons We were using the product to track participation hours from families, and had difficulty implementing it. Many times, families did not sign in (due to bad Wifi signals etc). We needed data from parents and children, and many times, only one family member would input data. There were a few features we needed that were just not possible with MobileServe, and the data we collected was not always consistent. Review Source SW Scott W. Teen coordinator Public Relations and Communications Used the software for: 6-12 months ### "Teens" August 5, 2019 4.0 It a great product Pros I can track my teens volunteering hours. And I can see what their hours are worth in a dollar amount. Cons So far everything works great the only hard part is getting my teens to log there hours Reason for choosing MobileServe It was given to me by my employer Review Source MF Mikayla F. Service and Giving Chairman Hospital & Health Care Used the software for: 2+ years ### "Review" July 30, 2019 5.0 Pros It’s really easy to see the breakdown of what types of service were completed by the organization. Cons It’s difficult to look at the complete list volunteers and what they’ve don’t individually. I wish there was a way to search an individual and how much service they’ve completed alone. Review Source RY Renett Y. Executive Assistant to the Principal Education Management Used the software for: 6-12 months ### "New Feature Roll Out Notification" August 6, 2019 4.0 When new features are rolled out, please send an email noting them. The additional of custom column was release at a time where it could have used it but didn't discover it in time. Pros The ease of entering information and reporting. Cons I have not changes at this time. Everything is fine. Review Source GB Greg B. Analyst Philanthropy Used the software for: Less than 6 months ### "Tracking Service Impact" August 6, 2019 5.0 Pros I recommend MobileServe to my grantees who are utilizing their in-kind staff across multple locations. It is great for logging their activities and makes impact reporting a breeze. Cons No negatives to speak of. MobileServe is a great value. Review Source Similar Products Featured