# Page 7 | MobileServe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is MobileServe the right Volunteer Management solution for you? Explore 190 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143830/MobileServe/reviews

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MobileServe

4.3 (190)

[View alternatives](https://www.capterra.com/p/143830/MobileServe/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of MobileServe

## Showing most helpful reviews

Showing 151-175 of 190 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JS

Jake S.  
Student  
  
Used the software for: 1-2 years

### "Great organization and intentions!!"

September 11, 2017

5.0

Pros

Easy to use and great to see your achievements. I love the intentions of the company and its amazing to see everyone being able to do service

Cons

Sometimes hard at first to figure out, but once you get the hang of it it's a great program!! Interface weird sometimes on mobile phones

Review Source

GR

Gretchen R.  
President  
Computer Software  
Used the software for: 1-2 years

### "Easy to use, good for my chapter. "

August 10, 2017

5.0

Easy to log my hours and organize my chapter's service hours.

Pros

Simple and does what I want it to. I like that it has some extra features that I didn't even know that I needed.

Cons

Doesn't have the features that I would want. I would like a better way to organize service hours and view them.

Review Source

SP

Stacy P.  
Counselor  
  
Used the software for: 1-2 years

### "Easy to use and a great way for students to log community service hours!"

August 23, 2017

5.0

Pros

User- friendly and tracks useful information for schools and students. It also gives great visual reports and breaks up organizations into separate groups.

Cons

Kids sometimes forget to log their hours so a reminder or alert tool may be a good idea, I didn't have many dislikes.

Review Source

CF

Cassandra F.  
College student  
  
Used the software for: 1-2 years

### "It's super easy to use, and great for organizations that require members to complete service hours."

August 10, 2017

4.0

Pros

It adds my hours for me and lists my activity in an easy to read way. Easy to input details of service such as organization and what I did with the organization.

Cons

Has to have internet or Wi-Fi to use, and when I'm out at a camp or somewhere with poor signal it's super slow.

Review Source

JR

Joel R.  
Student  
  
Used the software for: 1-2 years

### "its easy"

September 12, 2017

4.0

it helped show I did service hours

Pros

I thought that the way it saves your previous entries is great because you dont have to refill out stuff that you like to repeat doing.

Cons

I don't enjoy how I have to take a picture or mark the location, it'd be nice if I could just skip that part.

Review Source

TP

Taylor P.  
Aide  
Philanthropy  
Used the software for: 1-2 years

### "MobileServe"

February 25, 2019

4.0

Overall, the software was useful and successfully used.

Pros

This software was easy to use and navigate. I liked how simple it was to enter my service hours.

Cons

I did not like that it was difficult to fix mistakes if they were made. I also didn't like how difficult it was to reset hours.

Review Source

JC

Jasmine C.  
President  
  
Used the software for: 1-2 years

### "Mobileserve is easy to use "

August 17, 2017

3.0

Pros

I like its simplicity as well as it's ability to friends other. I like how it shows the people who are in your organization & suggest them as friends

Cons

That you have to name someone who's in charge of the event because I don't always have their contact information

Review Source

BD

Ben D.  
Director of Development  
Executive Office  
Used the software for: 6-12 months

### "Something new that people needed"

August 10, 2017

5.0

Pros

The ease of use, searching for events around you, the ability to track what a group has done, create events

Review Source

OS

Olivia S.  
School psychologist  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Difference maker"

January 19, 2019

5.0

MobileServe has been a difference maker for our service organization. We have become much more efficient and organized, which has allowed us to take on even more service projects. Our students enjoy using the MobileServe platform and have given consistently positive feedback.

Pros

MobileServe has a very user-friendly interface

Cons

There are many features available - it does take some time to become familiar with everything. I had to reach out for support on how to do a few things.

Review Source

MB

Miranda B.  
Internal Philanthropy Chair for Sorority  
  
Used the software for: 1-2 years

### "It is constantly updating and improving! Love the simplicity! "

August 10, 2017

5.0

Pros

I love that it is constantly being updated! The programmers really listen to feedback and make changes to help larger organizations!

Cons

Having to enter hours separately for each day. If I volunteer for a week straight, I have to enter each day as a new entry.

Review Source

JH

Josh H.  
Enrollment Services Counselor  
  
Used the software for: 6-12 months

### "Customer service is always very great."

August 10, 2017

5.0

Pros

System is very easy to use and your impact made both in hours and dollars is awesome. I like when I received the email breaking down the percentage of hours for each category and organization.

Cons

Not much. It has to be the ability to create your own event. I think I just haven't used it enough to become familiar. Many events I host, have a week in time and it's difficult to submit a weeks worth of volunteering.

Review Source

LG

Lindsay G.  
Teacher/Y-ClubCo-Sponsor  
Education Management  
Used the software for: 2+ years

### "MobileServe"

January 18, 2019

5.0

Pros

The ease of organizing service hours for each of the students.

Cons

We had some issues with email addresses early on, but those were quickly resolved by the excellent customer service team!

Review Source

CK

Colleen K.  
Student  
  
Used the software for: 1-2 years

### "Great for our org to track hours"

April 6, 2018

3.0

Pros

Great tool to track our service. It allows for all of our members to really take initiative in being accountable for their hours.

Cons

Wish it tracked the charitable giving also. Not only does our org do a lot of service but also charitable giving.

Review Source

RM

Riley M.  
Group Leader  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "This app allows me to measure my sorority's impact on our community in a fun and effective way!"

August 10, 2017

5.0

insight

Pros

I like the easy to navigate style of the app. It's easy to track the progress of a group using the website.

Cons

I think that it should be tested for bugs frequently so that nobody encounters any issues while logging hours.

Review Source

DB

Dustin B.  
Theology Department Chair  
Religious Institutions  
Used the software for: Less than 6 months

### "Tracking"

August 6, 2019

4.0

Pros

The verification process is great, giving up to four options for people.

Cons

Not being able to unsubscribe to certain types of emails and updates. All or nothing

Review Source

OG

Osama G.  
Scholarship Director  
  
Used the software for: 6-12 months

### "Very easy to use and good interface"

September 1, 2017

5.0

It makes reporting our hours to our national fraternity relatively easy.

Pros

I like that all the data for a group is centralized. We use this to track service hours for a fraternity and it makes tracking hours quite easy.

Cons

I wish there were an option to get hours verified by a supervisor. Currently, members can 'fake' hours without a second verification from a supervisor.

Review Source

LF

Lexxie F.  
Student  
Education Management  
Used the software for: Less than 6 months

### "I enjoy using this app versus what we used to do to log hours for our scholarship organization."

September 6, 2017

5.0

I get to check my hours without waiting for my advisor to send me an email about it

Pros

The ease of categorizing the different types of hours (service learning, service leadership, volunteer, meeting, etc.)

Cons

There's nothe much I don't like about this, I do wish however that it would remind you to check out of events about once an hour because I often forget about it.

Review Source

RM

Riley M.  
Group Leader  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Tracking Volunteer Hours"

January 25, 2019

5.0

Pros

It was easy to use and the reports show your group's progress, which is encouraging.

Cons

It took time to teach my group how to log their hours. Luckily, they offer guides which came in handy.

Review Source

RF

Rebecca F.  
teacher  
Education Management  
Used the software for: 1-2 years

### "MobileServe Review "

February 6, 2019

5.0

Pros

MobileServe is easy to use and share with the students that we use it with. It keeps track of community service hours and verifies them.

Cons

Pushing out how-to set up was a little difficult.

Review Source

BV

Brandon V.  
Brotherhood chair  
  
Used the software for: 6-12 months

### "Easy to use and helpful in keeping duties organized "

September 6, 2017

5.0

Pros

I like that the app is easy to navigate and that the hours can be put in without much effort needed.

Cons

I dont like that people can put anything in the system without it being fact checked. I think that there should be more of a calendar to view what events are upcoming for other students so others may be able to attend the event as well.

Review Source

LB

Lisa B.  
Coach  
  
Used the software for: Less than 6 months

### "The screen jumps around and is often difficult to stay on one screen"

August 31, 2017

3.0

Pros

I can log hours on my phone. I can edit when I need to change my hours. I can log hours ahead. I can look back at what days I worked and what hours I have logged.

Cons

It constantly jumps from one screen to another. It doesn't separate the hours worked in a month, so I have to manually do that. The signature has never worked for me.

Review Source

BL

Brendan L.  
Director of Early Admissions  
Higher Education  
Used the software for: 6-12 months

### "MobileServe- Review"

August 6, 2019

4.0

Pros

I liked how easy it was for students to log hours and me to verify.

Cons

At times, it was difficult to navigate to the specific sub organization.

Review Source

JO

James O.  
Student  
  
Used the software for: Less than 6 months

### "Mobile Serve is much easier to use on a larger device such as an iPad compared to a phone."

August 31, 2017

4.0

Pros

I like that the information is relatively easy to input and doesn't require carrying around loose sheets of paper for volenteering.

Cons

I don't like the software on my LG phone. Whenever I attempt to imput information, the page is reloaded to the top of the page and I must scroll down each time. Also, the signature is not in sync.

Review Source

LL

Libby L.  
Student  
  
Used the software for: Less than 6 months

### "Tracking hours made easy! Very quick and easy to use!"

August 31, 2017

5.0

Pros

I love that MobileServe is super easy and quick to use. Tracking hours are easy and having your service resume at the tip of your fingers is amazing!

Cons

The only negative about mobile serve is that I wish mobileserve gave the opportunity to print your logged hours with the description because the service resume does cost money.

Review Source

AM

Ann M.  
teacher and club moderator.  
  
Used the software for: Less than 6 months

### "The platform isn't very user friendly for the people who are providing service opportunities."

August 10, 2017

3.0

To be honest, none. We had another program that was more user-friendly.

Pros

Students can see lots of events in one place. Other than that, I don't really like MobileServe that much.

Cons

I don't like that the person who is verifying a student's hours on a project, cannot adjust the time spent on the project(i.e. student puts down 6 hours but it was really 7). I don't like that anyone who signs up for mobileserve after an event has been posted cannot see it. A lot of my students had a lot of difficulty using the software this summer. Also, it was really challenging to find students' email addresses when we needed to contact them. It really isn't user-friendly for moderators.

Review Source

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