# Studio Ninja Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Studio Ninja the right Business Management solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143855/Studio-Ninja/reviews --- Studio Ninja 4.4 (68) [View alternatives](https://www.capterra.com/p/143855/Studio-Ninja/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Studio Ninja Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews DE Don E OwnerPhotography, 2 - 10 employeesUsed the software for: 6-12 months. “I researched and tested every Photography CRM I could find and also read all the Facebook group comments for each app and settled on Studio Ninja solely because 'at the time', the comments were positive and the support seemed to be responsive.“ April 30, 2024 DE Don E OwnerPhotography, 2 - 10 employeesUsed the software for: 6-12 months. “I speculated this on their FB group and my post was removed! If you read the SN Facebook comments now, there has been a shift - users are constantly asking for the most basic of changes and are being told it is not that easy, but they'll "put it on the list of future upgrades".“ April 30, 2024 LB Lucrecia B Owner/PhotographerPhotography, 2 - 10 employeesUsed the software for: 1-2 years. “My favorite feature is the workflows that I can create one time for each type of photography session or weddings a do and never have to worry again.“ May 3, 2023 KW Kate W PhotographerPhotography, Self-employedUsed the software for: More than 2 years. “Every time I speak to them about these things they just say it can't be done and sometimes they say they will pass on my feedback. But I have been with them now for 5 years and these features are still not available.“ July 29, 2025 LB Lucrecia B Owner/PhotographerPhotography, 2 - 10 employeesUsed the software for: 1-2 years. “My clients get communications from me very often and I don't even have to remember tasks because Studio Ninja does them for me automatically.“ May 3, 2023 KW Kate W PhotographerPhotography, Self-employedUsed the software for: More than 2 years. “You can't even set up monthly newsletters via email.“ July 29, 2025 MA Melanie A Lead PhotographerPhotography, Self-employedUsed the software for: 6-12 months. “Great dashboard with overviews, syncs with my Gmail calendar.“ September 30, 2022 AK Ashlee K Owner and PhotographerPhotography, Self-employedUsed the software for: Less than 6 months. “This becomes an issue when people buy photoshoot vouchers as i need to send invoice however there will not be a shoot date yet“ December 1, 2023 ## Showing most helpful reviews Showing 1-25 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carlos Humberto E. Destination Wedding Photograhpher Photography Used the software for: 1-2 years ### "Best Photography Studio Management Software" October 22, 2019 5.0 It helps me to easily keep track of all my projects, leads, invoices and emails. It's a game changer, saves me a lot of time and stress. Pros I can create workflows that save me time , increasing my efficiency. Customer support is outstanding. They help you transfer all your current and future jobs at no additional cost to your subscription. Software is extremely user friendly. Cons Well, I totally love this software. If I have to mention something... I would say it's not fully developed, which is not bad at all. They are constantly adding new features according the feedback user provide. Review Source DE Don E. Owner Photography Used the software for: 6-12 months ### "Looks good on surface, missing important key components " April 30, 2024 4.0 I researched and tested every Photography CRM I could find and also read all the Facebook group comments for each app and settled on Studio Ninja solely because 'at the time', the comments were positive and the support seemed to be responsive. THEN - Studio Ninja (SN) was bought by ImageQuix! Ever since then, the support has come to a grinding halt in terms of SN addressing key issues and problems users were having. Support has promised many features but rarely gives any specific timeline as to when they will actually get a feature added or fixed. According to long-term users, some of the promises are over a year old with no action. Anmd any promises they have made are 6 months to a year out! I addressed this directly with SN support and told them everything that has changed for the worse since they got bought out. All I got was a "Thank you for your concern, we'll forward your concerns to someone else". Never heard anything back. I went on the Facebook group and started to ask some hard questions and because their support told everyone that it is not easy to make the changes they are requesting, due to the complex relationships between the data, I took that to mean that either they don't have the expertise to do it in a timely manner, or their software is faulty in that it can't be upgraded easily. Other apps seem to be able to make upgrades quickly. I speculated this on their FB group and my post was removed! If you read the SN Facebook comments now, there has been a shift - users are constantly asking for the most basic of changes and are being told it is not that easy, but they'll "put it on the list of future upgrades". It is very disappointing that SN (or is it ImageQuix?) has done such a poor job during this buy-out process. I have been involved in many buy-outs of companies and in my experience, you only buy a company out to get their client list, or to get their technology, to keep a company from being a competitor, or to integrate one company with the other. Both SN and InageQuix have described the buy-out as being a 'win-win' where ImageQuix will be able to offer 'more' to it's customers. In the meantime, Studio Ninja seems to be struggling to keep their current customers and, they just sent out a Price Increase without improving much of anything. A lot of users did not appreciate that. Pros The interface is clean and straight forward in Settings Cons There are MANY basic key components that other CRM's have that Studio Ninja does not have. Switched from [Sprout Studio](https://www.capterra.com/p/147969/Sprout-Studio/) Sprout has an ambitious goal to be an all-in-one solution for Photography and at the time, they were still getting all the different components to work seamlessly. What they have is great, so I thought I'd wait until they were more developed and check back with them later. Review Source KW Kate W. Photographer Photography Used the software for: 2+ years ### " This software doesn't have simple features that it needs to have." July 29, 2025 3.0 It's ok, there is definitely room for improvement. I just wish there was a way to actually give feedback and speak to someone solution focused. Every time I speak to someone they just say sorry we don't have that feature and it goes nowhere. It leaves me feeling frustrated every time Pros It has some ok features for client management, workflow creation. They are prompt in replying to messages. Cons For $360 per year this software can't do simple things that it needs to do. Like choose dates for automated emails to send in workflows or be able to send out bulk emails with categorised types of leads or clients. You can't even set up monthly newsletters via email. Every time I speak to them about these things they just say it can't be done and sometimes they say they will pass on my feedback. But I have been with them now for 5 years and these features are still not available. Review Source NS Nikki S. Founder Photography Used the software for: 6-12 months ### "Manage invoices and payments" August 24, 2022 4.0 Studio Ninja helped me keep up with invoices and payments, and just keep up in general. I'm in and out so often that it's hard to find time to sit down and look over everything myself. The statistics helped me as well, it's such an empowering feeling to watch your business grow and have the knowledge to take it a step further. Pros Studio Ninja has a lot of tools to help professional photographers run their business successfully. It helps manage payments and keep up with invoices. Add your logo or personalize invoices. Get contracts or agreements e-signed, accept credit card payments and transfer directly. Users can send payment reminders and automatic emails. It has a simple CRM that's easy to manage. Users can create a personalized schedule and workflow. Studio Ninja can be used from anywhere, not only in the studio. Cons Some users may want more complexity instead of simplicity. I'm used to more detail. There's often lag time, and it can become unresponsive. I don't like having to close and start again. I was never able to use the questionnaires because of this. It's just not as fast as I need it to be. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[Iris Works](https://www.capterra.com/p/149597/Iris-Works/)[Bookeo](https://www.capterra.com/p/117299/Bookeo/) Reason for choosing Studio Ninja Studio Ninja was recommended by other photographers and I liked what I saw when visiting the website. Switched from [PicSpotr](https://www.capterra.com/p/156945/PicSpotr/) Picspotr did not have everything I needed for payments Review Source MA Melanie A. Lead Photographer Photography Used the software for: 6-12 months ### "Best and only CRM for multilingual Studios and concerning GDPR/Europe!" September 30, 2022 5.0 SN listens to the customers and takes feature requests seriously!! Pros Great dashboard with overviews, syncs with my Gmail calendar. Super organized and visual. Only Photographer CRM I know of that is multilingual!!! With a multilingual client portal! I serve 50/50 and it's the best software I found on the Market! Quotes, invoices, questionnaires all there. And you can make the Lead Capture Form be GDPR/DSGVO compliant! Yay Europe photographers Cons I just would love the Lead capture form to have more text fields that translate to different note types in the backend Also I am missing push notifications in the app with new leads (but will be rolled out soon) and Instant Booking system (coming soon) Switched from [17hats](https://www.capterra.com/p/144328/17hats/)[Pixieset](https://www.capterra.com/p/207189/Pixieset/) Non offered Multilingual support for client portal and invoices Review Source TS Thomas S. Wedding Photographer Photography Used the software for: 2+ years ### "An absolutely essential part of my daily business workflow" February 11, 2021 5.0 Studio Ninja is an essential aspect of my daily workflow. I literally couldn't do my job without it! Pros It's easy to set up, intuitive and clear. Functions are laid out in a simple manner, and once set up, using the system is quite painless and simple. Cons I don't really feel much is missing; as soon as something is identified, the team is on it and updates that aspect of the platform. They're very responsive to community requests and suggestions. Reason for choosing Studio Ninja I liked that it was an Aussie platform. I joined the Facebook community and was amazed that the owners and designers regularly ask for feedback, explain new additions and updates, and generally are part of the online community for the software. I felt the UI was the best overall of the products I tried. I found the functionality to be the best, and the platform is way faster and snappier than the others. Switched from [17hats](https://www.capterra.com/p/144328/17hats/) I found 17 hats bloated, extremely slow, bad UI and ugly. I also found it was very US - centric with its design language and wording (I'm not in the US). I wanted a CRM that was more international, and was faster and less bloated. Review Source AK Ashlee K. Owner and Photographer Photography Used the software for: Less than 6 months ### "Needs Work" December 1, 2023 1.0 I feel like it's a small start up with many teething problems, which I completely understand, however the security thing is a non negotiable for me. I had a person leave my company and now for the past 2 weeks they can still access everything due to the password not actually changing when it says it has. I feel like the communication is also fairly poor. Looking at changing CRM provides due to lack of communication and safety of my business. Pros I liked that it was a built and designed especially for photographers Cons \- password and security is not that safe. When changing password it says that its been changed and updated, however when logging out, it allows access with old password. - it doesn't allow one to make an invoice without a shoot date. This becomes an issue when people buy photoshoot vouchers as i need to send invoice however there will not be a shoot date yet Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Studio Ninja The price being more affordable and the aesthetic look and feel felt easier and better to use Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) As I wanted a CRM service and not just and invoicing service Review Source KR Kate R. Photographer/ Owner Photography Used the software for: 1-2 years ### "The Best" August 8, 2019 5.0 Nothing but amazing. Pros Everything about it, from the quick customer service to the connection to Xero. The team is consistently improving it and taking suggestions from the Facebook forum, and are super quick to reply to all inquires. My clients love how easy it is to book and the fact that there is an easily accessible app to use on the go is awesome as well. Cons Sometimes there are errors that I don’t know how to fix, but again.. I just have to contact the team and they walk me through it easily. Alternatives considered [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) Reason for choosing Studio Ninja For usability and the fact that Honeybook is only available in the USA, so I wasn’t actually able to test it out. The only think it had over Studio Ninja was the ability for clients to set up automatic payments for their session. Switched from [17hats](https://www.capterra.com/p/144328/17hats/) Because the customer side of things, the customer service, the connection to other applications, the user interface, and so much more. Review Source JA John A. Photographer Photography Used the software for: 1-2 years ### "Poorly supported product. Has great potential but still under development" May 13, 2021 2.0 Studio Ninja has amazing potential if the support and development team listened to their users rather than just stick to their road map. their FB forum has dozens of posts daily with people asking for features and fixes to issues and all are fobbed off or "added to future development" rather than addressed. I have used other CRM's before and never been treated so poorly and ignored so much. Pros Pretty to look at and has some great potential as a CRM Cons Very buggy software. The development team is focused on new development rather than fixing issues. Tolerated this for 9 months but finally decided I'd had enough. When I spoke out I was degraded by the support team and made to feel my opinion didn't matter at all. Reason for choosing Studio Ninja Price. Switched from [Tave Studio Manager](https://www.capterra.com/p/92909/Tave-Studio-Manager/) Price, but now Studio Ninja has increased it price to be in par or higher than a far more mature product like Tave. Review Source Adam P. Director Photography Used the software for: 2+ years ### "Avoid if you can - not GDPR compliant" April 11, 2024 3.0 Pros Not really that much to like to be honest, once you have seen past the advertising Cons Its not GDPR compliant, by this I mean when you close your account your clients will still be able to access personal data and still be sent invoice reminders! Review Source CF Catalina F. Professional Photographer Photography Used the software for: 2+ years ### "Studio Ninja is the most convenient go-to for photographers!" July 9, 2019 5.0 I love studio ninja, very easy to use. I’m a Wedding and sports photographer from New Jersey and this website helps me keep updated with all my clients and upcoming assignments. I've tried Tave and other softwares but Studio Ninja is by far the best I've come across. Pros The convenience of it, the ability to manage upcoming jobs, invoices, calendar utility. I love everything about studio ninja & the support desk is always ready to help! Cons nothing to dislike, if any changes need to be made - they're already on top of updaupdatingteing the site & always finding new ways to improve it. Review Source CR Chris R. Photographer Photography Used the software for: 2+ years ### "Excellent Photography CRM" June 26, 2019 5.0 Pros Excellent software, especially if you've never used a photography CRM before or find your current one confusing. As a company, Studio Ninja is one of the most customer-centric I have come across. They truly try to do their very best for their users. Cons There are a few features we as users are still waiting on, but the great thing is that the Studio Ninja team take user suggestions into consideration, and they also keep you in the loop on what they're working on upgrading. Review Source LD Larese D. Photographer Photography Used the software for: Less than 6 months ### "Ka-Pow! Studio Ninja is ...." March 1, 2022 5.0 Studio Ninja has helped me to cut down on time spent on admin. It's fast efficient and will definitely help my clients overall experience. Pros AMAZING!!! Super easy to use, customer Help is 100%, it does what it should - it is like my own Personal Assistant. Love it! Cons Not having a Gallery/Website feature - But maybe soon :) Reason for choosing Studio Ninja Had a discount Code Switched from [Pixieset](https://www.capterra.com/p/207189/Pixieset/) Pixieset is just not there yet. Maybe soon Review Source cW claudine W. Photographer Photography Used the software for: Less than 6 months ### "Great product backed by a great team" January 14, 2022 5.0 The Studio Ninja team are amazing. They're all experts on the product, really patient and answered every question I had (which was a lot). I was looking at another solution but the team's service has made me want to move forward with studio ninja. A great product with a great team! Pros The automation that SN provides has saved me hours of manual work which has allowed me to better serve customers and focus on strategic business growth. Cons More of a nice-to-have: more flexibility for clients to communicate. Otherwise, SN is the perfect photographer's business management tool! Review Source NS Nicki S. Photographer Photography Used the software for: 1-2 years ### "The best software going" June 21, 2019 5.0 Can't fault them. I would happily recommend this to anyone needing structure to their admin. Such a time saver and easy to set up. Pros Everything! It makes life so much easier. Admin hours have reduced and the fun has returned to work! So user friendly and gives such a professional look to my paperwork now. Cons Nothing. The software is fantastic, as is the customer support. Review Source GK Grace K. Videographer Photography Used the software for: Less than 6 months ### "Fantastic software - does everything we need" August 8, 2019 4.0 Great software. Makes running my business so much easier. Wish it worked with Quickbooks Self-employed but it doesn't need to. Happy with the purchase and would recommend. Pros Studio Ninja is great. It's still being developed and updated so is improving all the time. I love that it takes lots of the time consuming admin tasks of our business, consolidates them and makes them easy to do. It's easy to use, and has a simple, smart interface. I like the client portal end too, it's only basic but does the job and clients like it! Cons It's not as good as competitors, its automation and customisation is a bit lacking, but this is reflected in the price. We decided it would work for us while we're still building, but it may be that we have to switch provider in the future. Saying that, like I said, they're working really hard and improving all the time! And they're super active on live chat and in the facebook group. Reason for choosing Studio Ninja Price Review Source TR Trent R. Photographer Photography Used the software for: 2+ years ### "Bang for buck CRM" February 4, 2021 4.0 Pros Studio Ninja is easy to use, with plenty of great features to help your business. Cons It doesn't have as many features as other CRM's but that's not a deal breaker for me. Review Source KD Kelly D. Photographer Photography Used the software for: 6-12 months ### "Best system I’ve ever used" June 19, 2019 5.0 I ABSOLUTELY LOVE THIS PRODUCT AND HAVE BEEN REFERRING EVERY PHOTOGRAPHER I KNOW TO IT. It’s absolutely a life saver! I tried several systems and nothing compares to this! Pros The compatibility and the fact you’re able to link calendars. I am able to keep all my clients up to date with their sessions. You can easily access on the app. Cons It doesn’t allow Clients to tip on the invoices. Review Source RS Ronald S. Videographer Online Media Used the software for: I used a free trial ### "Swift and reliable customer service!" February 2, 2022 5.0 Pros The ability to customize the finer details without it being too complicated and confusing. Cons I haven't found anything I dislike yet as most of my concerns were eased by the customer support team. Reason for choosing Studio Ninja Ease of use Review Source SM Sarah M. photographer Photography Used the software for: 1-2 years ### "Great for small business or those not super computer savvy" December 6, 2019 3.0 Pros simple and easy to use Easy to setup with lots of help along the way Good customer service Preloaded templates Cons Too basic for larger businesses or business wanting more statistics from their business. Too simplified Not a good lead capture system in place Review Source SK Steve K. Photographer Used the software for: ### "Best customer service I've ever experienced for a photography studio management software" May 14, 2016 5.0 I came across Studio Ninja from a Facebook Group and signed up for a free account. Unlike most of the other studio management software I've used before, SN is beautifully designed, surprisingly simple to use and much quicker to set up. It is not stacked with super powerful features but then I don't need them for what I do anyway. SN is created by two Australian photographers who understood the essential parts of running a successful photography business. The founders are super friendly and they are always answering support requests quickly. Chris even called me to help me navigate the software... seriously, these guys really go above and beyond with their customer support. Some features are still in development but SN is a great fit for most of my needs. Can't recommend it enough! Review Source SD Samantha D. Photographer Photography Used the software for: Less than 6 months ### "Brilliant customer service, taking you through everything." March 4, 2022 5.0 It's brilliant so far, i'm really enjoying the prospect of being so much more organised! Pros The people that run it and help you along the way are fantastic, so friendly and helpful. Once you get the hang of it, everything makes sense! Cons It's quite overwhelming at first as a newcomer, so that's a little daunting but honestly the team have been amazing at helping with this. Review Source CS Carleen S. freelance photographer Performing Arts Used the software for: Less than 6 months ### "Easy to use" February 18, 2019 4.0 Pros how the software is easy to use. Great for any photographer to use. Cons there is nothing I really don't like about this software Review Source LB Lucrecia B. Owner/Photographer Photography Used the software for: 1-2 years ### "I LOVE Studio Ninja because it makes my job so much easier " May 3, 2023 5.0 I've been in the business for about 20 years and hands down this is the best company I've worked with. I asked them where I could leave a review because they are so perfect that I needed to tell the world. Whoever is running this company is doing everything good and the team deserves 5 stars. I'm truly impressed with their system but also with the people that work there. They care, and that's why my job is easier. Thank you Studio Ninja! Pros My favorite feature is the workflows that I can create one time for each type of photography session or weddings a do and never have to worry again. My clients get communications from me very often and I don't even have to remember tasks because Studio Ninja does them for me automatically. Also their customer service is top notch. They always answer my questions right away. Cons I love everything about it. No cons. And I have been in the business for 20 years. Review Source SA Sable A. Portrait Studio Owner Photography Used the software for: Less than 6 months ### "Who was I before Studio Ninja?" December 16, 2021 5.0 Prior to purchasing Studio Ninja, I had tried out most of the suggested photography-related studio management options. Literally, I free-trialed quite a few. What I loved about Studio Ninja was that I immediately recognized its process. It was fairly easy to learn and has made my life infinitely more organized. I’m excited to utilize this program with my clients more than ever. Pros I love the ease with which it provides its users. Studio Ninja is extremely intuitive without being unattainable to learn. It has all of the resources you need, without bombarding you with an impractical interface. Cons So far, I’ve had no complaints. It was fairly easy to learn, and anything I didn’t immediately grasp, their customer service has been BAR NONE amazingly helpful, thorough, and quick. Review Source Similar Products Featured ## Related categories [Photography Studio](https://www.capterra.com/photography-studio-software/)[Business Management](https://www.capterra.com/business-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.