Forward Thinking Systems

Forward Thinking Systems

4 / 5 9 reviews

Who Uses This Software?

Businesses with fleets


Average Ratings

9 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Support
    Business Hours

Vendor Details

  • Forward Thinking Systems
  • www.ftsgps.com/
  • Founded 2005
  • United States

About Forward Thinking Systems

A mobile-friendly fleet and driver activity solution. Features include GPS tracking, dispatching, and an electronic logbook.


Forward Thinking Systems Features

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Forward Thinking Systems Reviews Recently Reviewed!


It's been a very supportive and friendly experience.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to access and navigate. I like that you can communicate with your staff through text messages. I also love the fact that it allows you to generate reports on the fleet travel activities on a daily basis.

Cons: I really don't have a feature that I don't like. I utilize the system on a daily basis and it makes my job easier. It have helped me add an extra safety feature on our fleet.

Capterra-loader

Great Customer Service, and product more than meets requirements

Mar 29, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is enough 'canned' reports to arrive at good information extraction. As with any software, there is a little bit of time to load in the data, but lots of potential once you do. We were able to move from outsourcing our road use reporting to doing it ourselves. Helped offset the cost of having the ELD's and operating systems. We also have better visibility into driver performance; and driver locations at any given time. As well as integrating with our Comdata credit cards to help track fuel expense.

Cons: Any issues I had come across have been due to myself and not the software. No complaints from our company. FTS has been stellar in customer service and always quick to answer questions.

Overall: Driver location visibility, speed monitoring, ability to report road use miles, and track maintenance needs.

Frustrated.

Mar 20, 2018
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: Dash cameras, costumer service. Something good is that apparently it is a good solution because it provides 4 services on only one platform.

Cons: After 1 week using FT I regretted having changed our old provider. It has many types of reports but they are not useful. I'm just counting the days to end the contract and return with Fleetmatics! I can't import my geofences or locations, the Route Matrix is too complicate to use, so many isues with Fiel Warrior(ELD) and more issues.

Overall: The dash camera.

Everything works great with keeping track of the truck engine services and GPS tracking.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeps tracking of engine service and alerts us. GPS track is consistent and shows exact locations of trucks always.

Cons: Can't pull more than 1 day at a time GPS reports. Would like a full week or more to show the path of our trucks to clients.

Waste of money and time. These where suppose to make tracking our fleet easier. Not reliable.

Jul 25, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: When it works, its nice to know where are trucks are.

Cons: Only as accurate as google maps, lots of issues, mileage is not reliable, constantly contacting customer service,

Great support

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to learn and navigate through. Very quick results when I need to get instant logistics. Map loading is very fast and there have been no outages.

Overall: Global distribution efficiency increased expedentially

Rep was awesome! Very professional and friendly and definitely went out of his way to make sure thi

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The support team at Forward Thinking are exceptional and have nothing but your interests in mind. At every step they are making sure everything is to the level needed for the software to perform at its best!

Cons: None. The only thing that I'd say is that it would have been nice to have an office in Atlanta closer to me of course. Although, everything was handled well over the phone and via web meetings with our team and Forward Thinking's Team.

This is the best system I have every seen

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and great customer service. After doing my research I found this system is by far the best out there.

terribe, bait and switch experience

May 22, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: people, equipment, we got conned, nothing works properly after 3 months and we receive nothing but preprogrammed corporate space alien responses. BUYER BEWARE!

Overall: The equipment hasn't even worked as described after 3 months. even the person who sold it to us quit the company already!!!