Forward Thinking Systems

Forward Thinking Systems

4 / 5 15 reviews

Who Uses This Software?

Smart fleet managers who need to track and run reports on vehicle activity, driver performance, electronic logs, fuel, maintenance, and more from a single web-based interface.


Average Ratings

15 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Forward Thinking Systems
  • www.ftsgps.com/
  • Founded 2005
  • United States

About Forward Thinking Systems

Forward Thinking Systems builds fleet management and tracking solutions that solve real problems for fleet managers. FTS customers manage efficient and profitable fleets with an all-in-one solution that brings vehicle and asset tracking, reliable ELDs, commercial GPS, alerts, reports, and much more into a single, web-based platform. The FTS fleet management software gives you greater insight into your workers, vehicles, and general operation.


Forward Thinking Systems Features

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management
  • Alerts/Notifications
  • Asset Tracking
  • Driver Management
  • Historical Reporting
  • Mobile Tracking
  • People Tracking
  • Real Time Tracking
  • Routing
  • Status Tracking
  • Territory Management
  • Vehicle Tracking

Forward Thinking Systems Reviews Recently Reviewed!


Forward Thinking Systems product and service review

Aug 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After reviewing many different telematic solutions, Forward Thinking was the only system that was able to incorporate all of our needs on to one platform. They offer a one stop shop for equipment tracking, video analysis, route optimization, paperless dispatch and messaging, while ensuring a user friendly experience.

Cons: With any electronic system, connectivity can be a challenge, but Forward Thinking's response time and attention to detail has made for an almost 100% up time experience.

Overall: My overall experience with Forward Thinking has been great. They offer a premium product with a priority and focus on customer service. In my opinion, the experience can't get much better in the telematics market.

FTS-GPS Review

Aug 20, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This tracking system allows you to avoid delyas, find the shortest and most efficent routes and optimize your daily driving schdeules drastically reducing fuel and labor costs.

Cons: The old portal was hard to use and took some time to load but the new portal is much cleaner and faster.

Overall: Forward Thinking systems has allowed us to keep a closer eye on our workforce, optimize our daily routing for drivers and help answer questions regarding start times, punch in and outs as well as provide more accurate arrival times to customers.

It's been a very supportive and friendly experience.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to access and navigate. I like that you can communicate with your staff through text messages. I also love the fact that it allows you to generate reports on the fleet travel activities on a daily basis.

Cons: I really don't have a feature that I don't like. I utilize the system on a daily basis and it makes my job easier. It have helped me add an extra safety feature on our fleet.

Great Partnership

Aug 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is clean and truly like nothing else out there in the market today. The team is friendly and always willing to assist with requests. They certainly are open to new ideas and implement them into their software.

Cons: Nothing, the software is great and the customer service is very helpful and responsive always.

Overall: We are happy overall and will remain with Forward Thinking Systems.

Frustrated.

Mar 20, 2018
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Pros: Dash cameras, costumer service. Something good is that apparently it is a good solution because it provides 4 services on only one platform.

Cons: After 1 week using FT I regretted having changed our old provider. It has many types of reports but they are not useful. I'm just counting the days to end the contract and return with Fleetmatics! I can't import my geofences or locations, the Route Matrix is too complicate to use, so many isues with Fiel Warrior(ELD) and more issues.

Overall: The dash camera.

Exceptional Customer Service and Value

Aug 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Forward Thinking Soltuion is a great value based on your standard Fleet Management Solutions on the marketplace today. Easy to use webbased software and a variety of hardware options for ay vehcile or equipment assets. Always developing new features every month for customers.

Cons: Needs to add dashboards to the reporting.

Capterra-loader

Great Customer Service, and product more than meets requirements

Mar 29, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There is enough 'canned' reports to arrive at good information extraction. As with any software, there is a little bit of time to load in the data, but lots of potential once you do. We were able to move from outsourcing our road use reporting to doing it ourselves. Helped offset the cost of having the ELD's and operating systems. We also have better visibility into driver performance; and driver locations at any given time. As well as integrating with our Comdata credit cards to help track fuel expense.

Cons: Any issues I had come across have been due to myself and not the software. No complaints from our company. FTS has been stellar in customer service and always quick to answer questions.

Overall: Driver location visibility, speed monitoring, ability to report road use miles, and track maintenance needs.

Everything works great with keeping track of the truck engine services and GPS tracking.

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeps tracking of engine service and alerts us. GPS track is consistent and shows exact locations of trucks always.

Cons: Can't pull more than 1 day at a time GPS reports. Would like a full week or more to show the path of our trucks to clients.

Waste of money and time. These where suppose to make tracking our fleet easier. Not reliable.

Jul 25, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: When it works, its nice to know where are trucks are.

Cons: Only as accurate as google maps, lots of issues, mileage is not reliable, constantly contacting customer service,

AMAZING

Aug 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is very user friendly. It's changed my business.

Cons: We haven't seen any negative functions within the software.

Overall: the customer support was instrumental in listening to our needs and providing a comprehensive solution.

Best Solution with awesome tech support

Aug 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Solution works as it should with outstanding customer support.

Cons: Cannot say that there is anything negative as yet.

Overall: From the sales process to setup, to ongoing support, this was a great experience all around.

Great support

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to learn and navigate through. Very quick results when I need to get instant logistics. Map loading is very fast and there have been no outages.

Overall: Global distribution efficiency increased expedentially

Rep was awesome! Very professional and friendly and definitely went out of his way to make sure thi

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The support team at Forward Thinking are exceptional and have nothing but your interests in mind. At every step they are making sure everything is to the level needed for the software to perform at its best!

Cons: None. The only thing that I'd say is that it would have been nice to have an office in Atlanta closer to me of course. Although, everything was handled well over the phone and via web meetings with our team and Forward Thinking's Team.

terribe, bait and switch experience

May 22, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: people, equipment, we got conned, nothing works properly after 3 months and we receive nothing but preprogrammed corporate space alien responses. BUYER BEWARE!

Overall: The equipment hasn't even worked as described after 3 months. even the person who sold it to us quit the company already!!!

This is the best system I have every seen

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and great customer service. After doing my research I found this system is by far the best out there.