--- title: "Muster Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Muster Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more." source_url: "https://www.capterra.com/p/143878/Muster/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Muster Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Muster ## What is Muster? An advocacy platform for nonprofits. Drive donors and advocates in campaigns for change. Create grassroots action around issues at the local, state, and federal levels of government. In-depth analytics and robust reporting allow you to measure your effectiveness. Leverage your advocacy to drive donations with our custom thank you pages. Embed our responsive forms to drive advocacy directly from your website. ## What is Muster used for? [Advocacy](https://www.capterra.com/advocacy-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Association Management](https://www.capterra.com/association-management-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $199 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Muster alternatives Highest Rated [4.8 (513)](https://www.capterra.com/p/220131/Zeffy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/143878/Muster/alternatives/) ## FAQs about Muster Overview ### Which roles and teams benefit most from Muster? Muster is most used by advocacy, government affairs, and political operations teams that organize constituent outreach and legislative campaigns. Communications and digital strategy leaders use it to distribute action alerts and manage messaging, while executive directors and operations managers monitor engagement, coordinate member participation, and support public-policy objectives. Answer based on 22 reviews Overview ### What company size and specific industries is Muster built for? Muster is designed for trade and professional associations, nonprofits, corporations, chambers of commerce, public affairs and PR firms, government relations professionals, and lobbyists. It fits organizations of various sizes that need support for advocacy, member engagement, and stakeholder coordination across association, nonprofit, corporate, and public affairs settings. Features and Usability ### What are the key features of Muster? Muster offers campaign management, campaign segmentation, and campaign analytics for organizing advocacy efforts, plus CRM, contact management, and member database tools for storing and filtering records. It also includes email marketing, alerts/notifications, customizable forms and templates, real-time reporting, activity tracking, and third-party integrations through its API. Integrations ### Which third-party tools and platforms does Muster integrate with? Muster integrates with Google Analytics 360, Salesforce Platform, Salesforce Nonprofit Cloud, and Zapier. These connections cover analytics, CRM, and automation workflows, giving teams options for tracking activity, managing donor or customer data, and connecting Muster to other apps through Zapier. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Muster offer? Muster provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced walkthroughs. Answer based on 2 reviews Getting Started and Support ### What customer support options does Muster offer? Muster provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewer comments describe support as fast, attentive, and responsive, with staff often answering questions quickly and listening to requested changes. A few users note that support interactions are typically prompt and helpful. Answer based on 8 reviews ## Features AI summary Based on 4,572 Nonprofit reviews Capterra reviewers highlight the following as the nonprofit features buyers care about most: - **Electronic Payments** (**64%** of reviewers rated this feature as critical) - **Credit Card Processing** (**64%**) - **Fundraising Management** (**49%**) Muster includes other capabilities that reviewers also rate as important, including **Member Database** (**57%**), **Donor Management** (**54%**), and **Registration Management** (**51%**). Together, these features help nonprofits keep supporter records organized, manage donor relationships more effectively, and handle event or program sign-ups with less manual work, giving teams better visibility into their community and day-to-day operations. Contact Management 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting/Analytics 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Email Marketing 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Advocate Management Track and manage advocate communication, engagement, and performance Muster 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Advocate Management: Track and manage advocate communication, engagement, and performance - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Advocacy: Encourage your customers to promote your company by providing materials, tools, and reward programs - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Advocacy: Enables employees to promote their company by supplying them with materials, tools, and reward programs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Filtering: Find & retrieve relevant data or documents - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Nonprofit Advocacy: Enable advocates to promote nonprofit, charitable, and/or political organizations and causes - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Advertising: Create and manage advertising campaigns on social media networks - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.2 (24) 4.2 Based on 24 reviews ## Pricing Value for money 5.0 (22) Basic $199.00 Per Month Value for money 5.0 (22) 5.0 Based on 22 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Salesforce Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (24) 5.0 Based on 24 reviews ## User reviews Overall rating 4.7 Based on 26 reviews Filter by rating Counts reflect reviews available in this feed. 5(20) 4(5) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful CS Charles S. CEO Used the software for: 1-3 years ### "Intuitive, Customizable Platform with Fast Outreach and Excellent Support" 5.0 November 4, 2026 Coordinated, wide-reaching advocacy campaigns that enable us to engage members nationwide and provide a frictionless way to connect with federal and state legislators. Pros Great platform. It’s intuitive and easy to use, with plenty of customization options. Outreach is fast and reliable as well. The training and support are excellent, and the pricing structures are reasonable. Cons The multi-year contract terms, along with the lack of flexibility around renewals and extensions after the initial term, are a concern for me. Sr. Director of Advocacy and Impact Used the software for: 5+ years 3.0 November 6, 2026 AI summary based on a full review Muster provides a cost-effective solution for creating action alerts that effectively mobilize members to contact legislators about important issues. Users have noted a need for improved customization options for landing pages and branding elements. Log in to unlock the full review, detailed ratings, and pros & cons VO VP of Political Operations VP of Political Operations Used the software for: 3-5 years ### "Muster for Association Advocacy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2021 Muster has been great to work with and made our efforts to engage our members in advocacy efforts simple and straightforward. Pros The product is streamlined and easy to use. The team at Muster is customer service driven and great to work with. Cons Looking forward to Muster version 2.0 and the new functionality it will provide. Margie E. Director Used the software for: Less than 1 year ### "Easy Way to Mobilize Your Grassroots to Tell their Reps Their Opinion" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2021 We were able to give grass roots an easy way to reach their reps - it was so easy that our action center was shared by several allied organizations to their followers. Pros Easy to use. Meets our needs for advocacy and geocoding people to their correct rep. Cons Doesn't measure twitter activity. Can set up action center for Twitter, but software doesn't currently have ability to measure tweets generated. AE Associate Executive Director Associate Executive Director Used the software for: 3-5 years ### "Effective Advocacy Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 22, 2019 Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well. Pros Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate. Cons There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message. WE Webmaster Webmaster Used the software for: Less than 1 year ### "Muster wins!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2021 Pros Muster allows us to succeed where Mailchimp failed. We have appealed to our members to contact their representatives in the past. Now that Muster has made that nearly automatic, we see that members are now taking action. And liking the experience. More than changing the course of discussion in the legislature, Muster has given our members the ability to get to know their delegates, and for their delegates to get to know them. Linking up constituents with their representatives is fundamental to our democratic way of governance. Not only is Muster an easy to use package, but the staff is friendly and responsive to queries. We have used Muster as an integrated solution, combining it with MailChimp, with Facebook, and with Twitter. And according to our growing membership this integrated approach is working. While we are working with Muster to make the software experience even more useful, we have no hesitation in recommending this particular package for anyone's advocacy software needs. Cons Working with Muster staff on improvements which are not critical to the operation of the system. Elaine A. E. VP Communications and Marketing Used the software for: 3-5 years ### "Easy way to mobilize our members" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 Great experience! Great customer service. Pros Ease of use and the personalized customer service. The guys at Muster always respond quickly and get the job done well. Cons Updating contacts can sometimes be a pain. It would be great if somehow we could integrate information on users of this software with our database in a seamless way. That may have more to do with our database than with Muster. OR Organizer Organizer Used the software for: 3-5 years ### "Muster is a Must-have" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 17, 2017 We began using Muster in its early days as a tool for us to build a grassroots advocacy organization. Before Muster, we used MailChimp, which is great for sending email, but it doesn't provide the key functionality of calling your list to specific, political action and then tracking the outcomes. Muster was absolutely critical to our success when, last year, our city council passed the final vote to begin building rapid transit infrastructure for our city. Now, as our organization grows and matures, Muster's features allow us to keep our supporters engaged and keep our officials on the right track. Pros Muster is great for the following reasons: Excellent underlying data that makes segmentation and targeting your list simple. The team is fantastic at supporting their product. Sending quick updates is easy. Cons Muster could be better if: More integrations Greater ability to customize emails Organization-facing mobile apps for managing lists, signups, calls to action. ED Executive Director Executive Director Used the software for: Less than 1 year ### "Political Action is Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 31, 2019 We are a professional association working to pass state legislation and this is the first political action software we have used. So, far it has been going very well and the learning curve for the system is very modest. As we build our database of contacts, we're also gaining confidence in our ability to efficiently and effectively mobilize our members to contact key legislators at just the right time. Pros Muster is very easy to use and the ability to identify contacts by legislative district is extremely helpful. The ability to create Calls to Action with accompanying message templates looks very promising and will get much more use as we get closer to the upcoming legislative session. Cons While this system will identify contacts by legislative district, it doesn't currently identify the legislative district of an individual contact. We understand that is likely to be added in the future and will be much appreciated. CD Communications Director Communications Director Used the software for: Less than 1 year ### "We needed a simple and straightforward 'contact your legislator' tool. We got that and more. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2017 We increased our grassroots lobbying presence from practically non-existent to one of the most active groups in the state of Iowa. We also grew our activist network 4-fold, with the help of a lot of online ads that drove new activists to the action page. Pros It's very simple, you can begin using it almost immediately after signing up, and you can track and monitor every email/letter/phone call you produce. We signed up thinking we would only use the email action tool to get members of our organization more involved in grassroots lobbying. Instead, we used every tool available and grew our activist network 4-fold (with the help of a lot of online advertising to drive people to the action page). Cons When you create a new email action for users to click on and contact their lawmakers you can edit the landing page (which describes the purpose of the action and some talking points) but not the form letter. So if you want to freshen up a form letter you have to create a new email action. This was just a minor inconvenience. [View all Reviews](https://www.capterra.com/p/143878/Muster/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.