Who Uses This Software?

Specialty retailers--boutiques, fashion, hardware stores, book stores, etc


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/one-time
  • Pricing Details
    We charge 2.95% for credit card transactions
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Mobile - iOS Native
  • Training
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • HighLine
  • www.high-line.com

About HighLine

Cloud-based RMS solution including inventory management, POS, CRM, and more.


HighLine Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • Customer Database
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Multi-Location
  • Purchasing
  • Returns Management
  • Sales Tracking

HighLine Reviews

Easy to use and great customer support

Oct 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My company has used Highline for over 2 years now and it continues to grow with our needs. I've had the pleasure of working closely with the Highline staff and they have always strived fix any issues that arise quickly and efficiently. As with any new company, there were some growing pains at first, but when I address a concern to them they respond immediately. The interface is easy to use and easy to train my existing and new staff members on. I use Highline on all levels and continue to find easier ways to acquire the data I'm looking for. My favorite part about Highline is the EMV and ApplePay capabilities.

Pros: EMV and ApplePay Easy to navigate Quick response from customer support

Cons: Some glitches have popped up but were quickly reconciled

A good base for retail operations - lots of potential and support!

Oct 03, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Customer serviceeeee! I love how practically anytime you need help with any technical issues or any questions, Highline makes you feel like they are practically there next to you to help you. They genuinely want to see your business flourish and are so receptive to feedback. The whole interface is minimalistic and easy to use - it didn't take long to learn. There are also various features to discover. It's also super mobile! we take the handheld devices practically anywhere for events, sales, trunk shows, etc. All you need is wi-fi and you can sell anywhere. We can easily process transactions with cash or credit, issue refunds/discounts/gift cards, email receipts, have access to all product inventory details and customer/sales history. Highline is also very keen on being ahead of the game - so far they're the first POS system I noticed to use Apply Pay and EMV chip with PINs. The Highline device is just a case that encompasses Apple devices and is equipped with a scanner to scan barcodes, which is pretty neat compared to other mobile systems.

Cons: They system is overall great - there are minor things that can be easily improved such as searching through inventory...it would be nice if the page didn't start from the very beginning again when we click on a SKU's details. I also wish there was an expanded way to search which customers bought what items or search by collection. Hopefully overtime Highline can connect to our e-commerce site, which would make inventory tracking much easier. We also hope there's a simpler way to clean out old inventory details - we have so many old SKUs accumulating. Also the devices can be fussy after an iOS update and must be restarted, but usually is easily fixed right away.

Recommendations to other buyers: Just feel free to contact Highline and offer your feedback - they are so receptive to what you have to say and are always willing to help even if they have lots of clients!

Highline Review

Sep 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We use highline as our POS system at Tess Giberson. I find that it is quite simple to use, and covers all the bases in terms of what we need for our business. Because we do a lot of sales events off-site, it's been extremely helpful to have a mobile POS system that we can take with us anywhere. Importing inventory is very straight-forward and allows us to keep track of what we have in stock. Highline has a built-in template in excel which we fill out and import directly, rather than importing each item manually. Making sales is stress-free and easy, particularly with the new addition of apple pay, and we are able to send the receipt directly to the customer with no hassle. It's also pin and emv chip compliant, which customers greatly appreciate and prefer. The system also allows us to keep track of all invoices and sales records per month, and also by day. It's great to be able to see trends in sales at different intervals of the year.

Cons: The only thing I can think of that might make this program better is if you were able to search products by color and size, in case a customer has a request for a certain piece but doesn't have a specific product in mind.

Recommendations to other buyers: I think that this software is great for small businesses. It's simple to use, makes sales a breeze, and keeps inventory organized in a way that's easy to understand and refer to.