Who Uses This Software?

Papertrail is for people who want a better way of managing their inventories.


Average Ratings

9 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Pricing Details
    Three Simple Plans To Suit Your Business.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Papertrail.io
  • www.papertrail.io
  • Founded 2013
  • United Kingdom

About Papertrail

Papertrail is the easy way to manage your safety equipment, staff, risk assessments and other documents that are important to you. Home to over 1,000,000 inspection records and counting, Papertrail's cloud-based safety management system will protect your business, staff and customers from avoidable risk. Papertrail helps businesses comply with legislation and meet criteria for accreditation schemes and international standards such as ISO 9001. See for yourself at www.papertrail.io/book-demo


Papertrail Features

  • Audit Management
  • Corrective / Preventive Actions
  • Environmental Management
  • Environmental Risk Assessment
  • Forms Management
  • Incident Management
  • Industrial Safety Management
  • Injury Reporting
  • Inspection Management
  • MSDS
  • Occupational Health Management
  • OSHA Recordkeeping
  • Safety Risk Assessment
  • Training Management
  • Waste Management

Papertrail Reviews Recently Reviewed!


Used papertrail to log and monitor user devices and app usage.

Mar 19, 2018
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Gave us the ability to monitor devices based on usernames, device ID's, app versions, iOS versions, etc. Easy SQL searching and parsing. Gain the ability to create different visualizations based on predefined metrics but also allows for some customization. See user logs immediately as ours were set to upload every 10 seconds.

Cons: Not very user friendly for new users. There's certainly a learning curve to get started. Depending on how your logging has been setup there can also be a lot of noise to sort through, making the overall experience cumbersome. Most of this is due to sheer volume of data being collected, which is a self imposed problem but it'd be nice to get more support regarding how to handle this or having built in tools to filter out duplicate data points. Users have the ability to setup predefined queries which helps cut down on some of unneeded data, but as mentioned there's a steep learning curve and not very much documentation to go off of.

Overall: We gain valuable insight into what our users and doing and experiencing by monitoring these logs. In certain situations where there's a live issues or outage, having live searchable data from our users is absolutely critical.

My only gripe with Papertrail is that it's incredibly powerful but IMHO should be more intuitive, or have better training material to assist users in unlocking its full potential. We have a team of three developers who are competent enough to get what they need out of Papertrail, but I worry they may be missing out on some benefits we weren't even aware existed.

Having software that you worry is too powerful for you to fully comprehend how your organization could benefit from it is a great problem to have though. Especially when it comes with an affordable price tag. This complaint is more about my own knowledge base and less of an issue with the software.

Nice log aggregator

Feb 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Good price, overall good general functionality. Product performs well and was easy to setup.

Cons: The search functionality could be beefed up, they have a variety of options but based on the UI it isn't always obvious.

Overall: PaperTrail does the trick for log aggregation, it may not be quite as fully featured as others but the price makes up for it. For basic log aggregation it works well and has a decent search mechanism.

Recommendations to other buyers: Papertrail supports rsyslog so you can hook it into a variety of existing log collectors.

It is very good but lacks some key functions

Feb 16, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Overall Papertrail meets our minimum requirements. However we are increasingly finding we want to be able to do more with it to meet our business objectives. One such area is reporting, the current dashboard showing the number of records overdue, due, on monitor etc is limited as we can't clearly see which records are specifically on those various statuses, without click through all of the sub folders to reach each record. We need to be able to run reports that can show the specific records (suppliers in our case) that are on monitor, missing or over due.

Works 100%

Feb 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Works without problems.
Easy to navigate, easy to learn and save days of time!
Try it, you will not be disappointed!

Been involved from the start and good to see it grow! Love it

Feb 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For me, there are some good developments but still as few things that could be improved to make it really easy. Some will be tech that is the barrier. Otherwise it smart and sophisticated and i enjoy using it in my team.
Be great to share an account as a public page so you can go to a venue and show them your records (like a passport!).
Staff use it and most get on well with it.

Very useful software that helps us keep track much better than paper records

Feb 09, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Makes recording inspections very straight forward and gives a history of any item.

Would like to see some additional features:
1. ability to search inspections undertaken on a given date
2. ability to record expenses for maintenance - track servicing costs on individual items, with some simple reporting features to see which items are costing the most and when etc.
3. ability to record plant 'hours' and vehicle 'mileage' - with simple reporting to see actual usage of items

Essential tool for kit, staff, vehicles, facilities checks etc. Still highly recommended

Feb 08, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Deleting records- Difficult to delete certain files i.e. Staff that have unfortunately deceased . Only option to archived
Similarly, if a rope has been out of service for several years, why still have it as a archived file?
Preferred old dashboard to be honest. Swipe view not too good on laptops

easy use

Feb 07, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: -program to help when you use manufacture day / serialnumber
-program to read OR / pictogram code

Great product never used their customer service

Feb 07, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pro's - easy to set up and maintain. Maintenance is key .
Cons - A bit expensive for a lot of our clients at the lower end of items, where a simple spread sheet may also work as effective.