# CheddrSuite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is CheddrSuite the right Restaurant Management solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143883/CheddrSuite/reviews

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CheddrSuite

4.5 (11)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated January 7th, 2026

# Reviews of CheddrSuite

Ease of use

4.5

Customer Service

4.6

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Steve G.  
Restaurant consultant and educator  
Education Management  
Used the software for: 2+ years

### "Great management tool"

February 26, 2020

5.0

I've really enjoyed this program. The entire team has been helpful and has made the implementation process easy. I've used this in several different concepts now and also in my lectures and training programs and everyone who sees it and uses it agrees that it's much better than Hot Schedules or When2Work. It's also much cheaper but with more information to use.

Pros

This program is very user friendly and allows people to use it with ease and not get hung up like other programs I've used in the past. My service teams and managers love how easy it is to navigate and set preferences. But the communication piece is awesome!

Cons

There are a few tricks to learn and I think the help aspect needs more attention. However, once you view the help and get the system, it's very simple.

Reason for choosing CheddrSuite

For the money, I am able to provide clients with a cleaner, more user-friendly program that helps them communicate and manage for increased efficiency and effectiveness.

Review Source

BK

Brad K.  
Regional Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Quality AND quantity"

February 25, 2020

5.0

It's saving us time to have everything all in one place. It took us a little bit to get used to everything, but the training videos really helped.

Pros

I am a fan of how all-inclusive this is. We had a scheduling app previously, but this includes inventory management, document organization, training materials for new employees, and a great log system for managers. Loving it!

Cons

The scheduling section is a little clunky, but everything else is better than our other previous systems.

Reason for choosing CheddrSuite

The overall amount of products available in one place.

Review Source

Response from CheddrSuite

February 26, 2020

Thank you Brad for your business and the review, we appreciate you.

JG

Jonathan G.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "1 year still not happy"

November 17, 2023

1.0

not that good. my sales rep was nice, but the tech team never fixed anything. the owner said all the mistakes were my fault and he was very hard to talk to. with all these glitches they should be charging $10 month NOT $150 month. it feels like they are still trying to figure things out like a new tech company jumping into the market.

Pros

I like the ideas they had. The idea of having everything in one place sounds cool. i was hoping it would help me manage my 3 stores and 52 employees better.

Cons

Glitches in doing inventory, scheduling, and batching out orders. Everything was difficult. while doing inventory we would loose our information. it took me 2 hours to do a one week schedule. when batching out inventory items some items would just go missing. every week i had a list of glitches going on for over a year.

Review Source

KR

Kent R.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Rough in the Diamond - could be great with some UI improvements"

February 25, 2020

4.0

I'm only using the free scheduling feature, which is worth the money, but not ideal. I would prefer not to include phone numbers on the printed schedule that I post in my store, because they are unnecessary and require that I shred the sheet after the week is over. I've only had one shift trade request so far, but I didn't get notified that it was waiting for my approval, so I'm not sure why that wouldn't happen, but it should.

Pros

It's very nice to be able to track shift trades and vacation requests all in one place for scheduling.

Cons

Some aspects of the UI are cumbersome or unintuitive, such as the distinction between selected and non-selected items. Setting up staff was more difficult than it should be. I didn't get notified of a shift trade request, which seems like basic functionality. I dislike the onerous "requirements" for some operations that shouldn't be required. If I'm only using the scheduling, why do I need to provide estimated sales and staff birthdates? Those things are irrelevant to my needs. It also seems like overkill to have to unpublish and republish a schedule to make a minor change - it could simply notify the people affected of the specifics and send a general notice to the rest of the team working around that time.

Reason for choosing CheddrSuite

Free scheduling - my business is too small to afford the subscription fee for full functionality.

Review Source

AP

Amanda P.  
Owner  
Restaurants  
Used the software for: 6-12 months

### "Really does make things easier"

January 18, 2020

5.0

It's really good at what it does and the customer support is spot on.

Pros

I like that I can easily price shop my various vendors without digging through a bunch of receipts (much to the dismay of the vendor who originally recommended it!)

Cons

It only allows for the importation of sales summary data, not breaking down the items into various ingredients (but I hear they are working on that!) so if you are trying for something that will automatically give you an estimate of what you will have left in your stock room (barring variance) this program will not do that.

Review Source

Response from CheddrSuite

January 23, 2020

Thank you Amanda for the review. Loved to hear we are making things easier.

AC

Alex C.  
Manager  
Restaurants  
Used the software for: 2+ years

### "Saves me time and money!"

January 20, 2020

4.0

The software is easy to use and their customer support is wonderful to work with!

Pros

I really like having all of my management software on one platform. I stopped using a different scheduling software because this one had more features. They integrate into my Aloha POS.

Cons

I do not like having to add invoices manually.

Reason for choosing CheddrSuite

All of the features I was looking for at a great price.

Review Source

Response from CheddrSuite

January 23, 2020

Thank you Alex for the review, glad to hear we are saving you time and money!

DG

Drew G.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Love CheddrSuite"

February 26, 2020

5.0

Pros

CheddrSuite is extremely easy for me to use. I run a home business, making spiced mixed nuts, and have one other employee along with myself. Since I like to keep my home and business life organized and separate, CheddrSuite is amazing for organizing my work time with the calendar and scheduling functions. It helps me by notifying my employee in advance when we will be cooking, delivering orders, or having logistic meetings and keeping to that schedule. It also helps me keep track of documents with the Docs function, which I use to keep updated contracts and delivery files for my employee so she doesn't miss a beat! Just keeping track of sales and reports is also so much more simple with CheddrSuite (I used to use excel documents - which was so dated). Overall, CheddrSuite has made my life way more organized and I can take care of my business more quickly and efficiently!

Cons

I don't have any complaints about Cheddr - I manually input my sales since they're rather small but may think about integrating with Square so that I can take that off my plate as well and scale up my business...

Review Source

GC

Geoff C.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Big software for a little price!"

February 26, 2020

5.0

It was very easy to setup and start using for staff scheduling! After that, we adopted the other features little by little. I didn't feel like we had to switch all of our operations all at once, which definitely made it an easy transition. Overall, it does everything we need to operate our restaurants on one platform, love it!

Pros

CheddrSuite takes the place of 6 or 7 other software systems we use. The integration with POS pulled a huge amount of data making the setup really simple. Daily emails provide a snapshot of the restaurants previous day events and P&L.

Cons

Does not currently integrate into our Payroll services.

Review Source

JD

Jeff D.  
Manager  
Restaurants  
Used the software for: 6-12 months

### "Great Bang For Buck!!"

February 26, 2020

5.0

Excellent experience. Great team. Go above and beyond to make sure I’m comfortable.

Pros

I love that I can do everything in a single place. Very easy to use and comfortable navigating between the different features. Very affordable.

Cons

Hard to pick... but I’d like if they did automatic marketing for business. It already makes me more money, marketing would make me even more! Also, payroll would be nice aspect.

Review Source

BB

Brian B.  
GM  
Food & Beverages  
Used the software for: 6-12 months

### "Works great for multiple locations!! Wow!"

February 26, 2020

5.0

My Sysco food rep recommended and overall, I'm very happy! I ended up actually saving money and began using more of the features than expected.

Pros

I love being able to access each location's sales and data points from one log in. The end of day reports are also extremely helpful!

Cons

Integration took longer than expected but happy once completed.

Review Source

KP

Kourtnie P.  
District Manager  
Restaurants  
Used the software for: I used a free trial

### "LOVE IT"

June 19, 2020

5.0

It has been amazing! \[SENSITIVE CONTENT HIDDEN\] has helped me so much and has been in constant contact with me to make sure I get everything set up and know how to use everything correctly.

Pros

This software is basically my whole job in one place. It makes everything so much easier for me!

Cons

Set up and getting all the employees in. Now with that said Cheddrsuites helped me with it and were Fantastic. I just dont like it because it takes time I dont really have, it could be any company or platform and I wouldnt like it.

Review Source

Response from CheddrSuite

June 30, 2020

Thank you Randy's Pizza for the review! We are excited to be a part of your amazing operation!

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