ConnectAndSell

ConnectAndSell


4 / 5
9 reviews

Who Uses This Software?

Medium and large businesses with inside sales teams that need to increase the number of conversations per day. We help the person in charge of demand generation to ensure all leads are called asap.


Average Ratings

9 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ConnectAndSell
  • www.connectandsell.com
  • Founded 2007
  • United States

About ConnectAndSell

Demand generation isn't complete once a prospect submits a form, requesting to be contacted; the next step is to have a quality conversation with the prospect. Yet it's amazing how often the outreach to that client is delayed, often by hours if not days. ConnectAndSell fixes this problem. With our combination of patented technology and services, we ensure you're responding to those inbound leads within 5 minutes, producing a huge increase in the number of daily conversations.


ConnectAndSell Features

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management
  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

ConnectAndSell Reviews Recently Reviewed!


Top notch team! Decent software.

Aug 07, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Honestly, my CSM is the best part of ConnectAndSell. She's done so much to teach us best practices and where/how we should engage clients with this platform.

The built-in reporting tools are really good to so in terms of keeping track of your process (or lack thereof) it is easy to do. As an SDR, the ability to comb through a huge list in a matter of hours gives me the ability to take better care of my customers and manage my pipeline and campaigns.

Cons: What I don't like it not knowing who or how the Connect and Sell agents are addressing the clients. There are a few times we've added our personal cell phone numbers to a list and sat in a room while we all picked up incoming C&S agent phone calls.

The conduct and questions of those agents varied. Some actually spoke with us and asked a question or two. Others, (like they are supposed to) heard the correct name when we picked up (the target for the call) and transferred the call. This varying experience has made us warry, but the power of the platform is too good not to leverage.

Capterra loader

For the high-volume-dialing use case, this is the cream of the crop.

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you have (1) a large list, and (2) reasonably accurate telephone no.'s (Corp numbers ok) this is what you want to use! C&S uses real humans and a sophisticated computer coordination system to call your list, navigate all the IVRs and gate keepers and put you in contact with speaking customers. You're essentially on a massive conference call and the 'PING' in your ear means to start talking IMMEDIATELY. If you do it right, and I picked it up easily, there's no delay or lag. Bottom line: a LOT of calls get made and you spend your time talking to real people not navigating phone trees and leaving voicemail messages.

Cons: A lot happens behind the scenes so its hard to 'know' how good a job the callers do at skirting gatekeepers and getting to the real targets -- they get paid per call, so the cynic in me says they see hanging up as less a failure than I do. There's no multi-channel email track. This is conversation, or no conversation. Period. No deciding to leave one of several voicemails or send emails based on their title or other factors. It's all about speed.

Overall: I you have a large, quality list of telephone numbers, this is a great way to achieve better outreach than you could possibly do otherwise. A little impersonal, and not cheap.

Capterra loader

Used ConnectandSell to automate manual dialing process of sales calls

May 07, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: ConnectandSell is a very easy to use service that is about as user friendly as you can get. The intent was to have all our sales reps, myself included, use this product to load in our calling lists then those #'s would be called until connected to the decision maker. Once connected, you would hear a "beep" and then begin your pitch. Made the tedious process of making calls more effective and enhanced productivity.

Cons: We had purchased this service to not only increase the # of calls one could make per hour but also to bypass the front desk screening and land into the decision makers ear. In our case, the drop call rate far exceeded the rate of making these calls manually and we lost a lot of opportunities by not using the more conventional, slower approach.

Overall: Greatly enhanced call efficiency and eliminated front desk call screens.

Fast way to reach prospects

Oct 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is great if you use it the right way. You can get in touch with many many prospects fast which can increase sales or at least quality conversations. This thing will dial 500+ times per hour and you can easily set 10+ demos per hour.

Cons: You have to have a ton of good clean data otherwise you will spend the day spinning your wheels talking to unqualified leads that won't go anywhere.

Overall: Overall it's I think it's a good product but if you do not have the data to support high call volume, you will spend tons of money paying for them to dial the phone only to get you in touch with the wrong people.

A very hard to use and a not customer friendly sales tool

Dec 05, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Unfortunately there is not much to like about the software, If I think really hard, I could say that it is mostly bug free - due to the lack of features and a minimal design.

Also it integrates very easy and well with SalesForce.

Cons: Several things.

To place a simple call,

- 1 you are first required to dial a connect and sell number; -

- 2 then you must enter an agent code with #;

- 3 then enter the pass code with #;

- 4 then you are put on line with your prospect.

after you speak to a prospect, if you hangup on your phone or telephone., then you must undergo the whole ritual dutifully and painfully.

The call me button was removed for some reason. Which makes life even harder due to ^ reasons.

The UI is very unappealing. It appears it was designed rather poorly.

Overall: Using Senbloom one can place a call within seconds,

using OUtreach.io and SalesLoft you can place a call within half a second . . . just at the click of a button on the UI.

However ConnectAndSell makes even placing a call a very tedious process. Only good thing is that even though we are required to jump hoops to place calls, and be extra cautious when it comes to not falling off the call, the calls do get saved to SalesForce.

Editing calls, reviewing calls placed and so on is very hard.

The UI is minimal and could definitely use a revamp.

Great way to increase productivity 10x

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great way to expand your reach that you can't do alone. Connect&sell is a phenomenal tool to increase your correct contact rates.

Cons: Based on reporting you may pull in contacts you don't want to speak to. Creating solid reports for contacts you want to talk with is the most important piece to having success with this tool, other than good contact data.

Makes my job easier. Great tool to use if you are having a slow month and need a pick me up.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how I can sit on CAS and do other work while they dial people for me. It allows me to speak to more people and see more results.

Cons: Not always sure how they get people on the phone, sometimes the prospects can get mad about how we got through to their phone.

Not Cheap, but Gets Great Results

Nov 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've used the dialer portoin here at Talend in the past and saw many solid meetings generated out of it. For us, it's a great tool since we have so many leads that come through our systems that we would otherwise not have a chance to call on. Whether you use their call services or their dialer internally, the results are there if you have enough incoming leads.

COnnect and sell was useful most of the time, but many bugs popped up regularly

Feb 15, 2018
2/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: The automatic dialing and connecting was incredibly useful. I can't even imagine how much less productive reaching out to prospects could have been.

Cons: Often the system would go down unexpectedly, or features weren't working properly. I submitted more help desk tickets with this software than I have for all other software I used combined. They did always sort out any issues to their credit.