Who Uses This Software?

DJUBO is a cloud-based hotel tech platform designed for the global markets and for use by accommodation providers of every type & size.


Average Ratings

27 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Djubo
  • www.djubo.com
  • Founded 2014
  • India

About Djubo

DJUBO's hotel tech suite helps you, maximize your hotel's online & offline distribution with auto-sync Channel Manager & CRS to improve revenues, market your hotel better beyond traditional OTAs with Google Hotel Ads, TripAdvisor Integrations & Direct Booking Engine, streamline operations with its integrated Property Management System, manage your hotel's online reputation & reviews, and improve you decision making abilities with it's sales analytics & market intelligence tools.


Djubo Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

Djubo Reviews Recently Reviewed!

Easy to use, Quietly uses in hotel for the service of customer!

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: i really like this software, specially create a new booking. it's follow our all booking channels and creating a good responsible command who gave by us!
specially we appreciated that's channel for in that's low budget per good software & carrying our entire booking.

Overall: Easily Work, Good Knowledge Tension free about the all futures upcoming booking

Continuous help

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: All the support team is very helpful and will be helpful for me. Regarding all things they are humble and have a good sense of talk. "Excellent"

Best channel manager

Mar 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: User friendly software no tension for over flow bookings and increase in over all revenue, I recommend for others to use it..

Innovative & Responsive

Mar 27, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use!

Cons: Landing page of CRS can be better with more flexible viewing option's

Overall: Excellent product backed with exceptional customer support! Have always delivered what was promised, that too within timelines!

Recommendations to other buyers: Waiting for it to be a complete PMS suite which takes care of entire hotel needs.

Hassel free / Excellent CRS HOTEL CHANNEL Manager

Mar 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Managing all OTAS on single platform.

Cons: User friendly and support team

Overall: Dear Djubo Team,

Thank you for all your support till date.
I am thankful that your team has introduced such a Hassel free software for we hoteliers. This CRS manager has made over booking problems, rates disparity problems and many others solved.

Thank you team and also keep making more arrangements for us to boost increase our bookings.

Recommendations to other buyers: No.

Good software

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: Nice software. Easy to use. Made my life much more easier. Need more functions to be added. Overall great tool

Easy To control

Mar 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good improvement

Cons: Only request to add feedback management system.

Overall: As a channel manager it's relay helpful for us. Good customer support team, make us to increase our business. Special Thanks to Customer support representative ,
he always helped us to solve the issues with his valuable points.

Djubo has not just helped with online sales, but with better management of offline channels too

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very precise with no bugs at all

Cons: None

Overall: DJUBO, helps me manage my reservations with absolute ease. With DJUBO I am able to manage not just bookings from my OTA, but also my corporate sales and direct sales which form a bulk of my reservations. Repetitive tasks like updating room inventory on different channels, sending vouchers to guests, pre-arrival welcome messages as well as post-departure messages, among others are managed very well by DJUBO on its own, which helps save a lot of time and unnecessary expenditure on manpower. Essentially DJUBO allows me to manage my reservations single handedly.

Recommendations to other buyers: None

Need more quality features

Mar 20, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use

Cons: All important features are missing from the app

Overall: Overall the experience is quiet Good and pretty easy to use . Business wise , it definitely puts you in the comfort zone . However , there are some really good and usefully features that could be added which could definitely put them on the top.

Recommendations to other buyers: Include more features in the app. It's an app world

Awesome Software

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn and teach

Cons: non

Overall: it has been a seamless learning and the staff has picked up the usage rather effortlessly earlier we were using IDS but had a lot of problem for new learners, with Djubo it is easy to teach to new staff.

Recommendations to other buyers: thumbs up

Great Service

Dec 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: itt is developed in a manner that is easy to learn and quick to understand for the staff, and has helped us keep a track on the Go

Cons: need to be available on APPLE ios also

Overall: The Djubo.

i call it THE DJUBO because there is nothing as easy as djubo in the market and the staff is seamlessly and effortlessly learnt is in comparison to the other complicated channel managers that we were using earlier.
AWESOME

Recommendations to other buyers: when we click on a booking on the main dashboard a small window opens that window should have all details like plan etc should be a complete informative tab. we should be able to break bookings and transfer rooms without the rates being changed.

Reduced workforice cost by automation increased efficiency and inventory available increasing profit

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: 2014 was my first year in the hospitality business and as time passed the workload increased and being a startup I was handling most of the work myself. Things like online promotions, marketing, OTA in addition to customer relations and employee satisfaction quality of our product etc. It was getting difficult for me to single-handedly manage all this so I decided to partner with DJUBO and they have really helped me. The majority of my workload has been cut down as they manage my room inventory in real time automatically and also my front office is centralized and hence I don┬┐t need to personally inform staff about the upcoming bookings payment status category of rooms etc.

JUST PERFECT

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Perfect automation.

Cons: The Agent & Corporate rate mapping issues remain.

Overall: From the time we shifted to Djubo our life has become boring. There is nothing to do manually. Everything is automated to the point of making half my front office, sales & reservation staff redundant. The perfect solution for small boutique & mid-sized hotels to automate their front office, distribution & reservation processes. Believe me, there are no support calls, no missed vouchers from OTA's, no wrong rates, no issues of rate parity. So my staff is utilizing their free time to help guests have a better stay. In turn, I have satisfied guests & increased revenue.

Recommendations to other buyers: Improve the agent & corporate rate structure.

User friendly

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Best software which has reduced our manpower. Excellent growth with tremendous changes it has gone through in a year. Keep it up
Please work on the sync part ;-)

High Quality System For Hospitality Industries

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease of Use

Cons: More reports need to be added

Overall: Our Sales from has improved and our ability to price has been facilitated with easy to use pricing option, Overall Djubo is the very good choice and our front desk staff could pick the options available effectively and easily. As the owner we get needed information on time every time to manage and control the business. Thank you Djubo

Overall pretty great. Some small issues

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Clear layout of day by day bookings. Easy to book out rooms directly. Once you find the room rates section it's really easy to update

Cons: It's sometimes difficult to find exactly what you are looking for ie. room rates and room set up. I think these options should be easily accessible from the front page rather than having to search for the manage property section and then look for the area you want. Also the website provided by djubo only allows people to book directly if they have an Indian phone number - it should accept all numbers

Overall: Great customer support. No matter the time of day staff are always happy to help. I find there are some issues with correct rates flow through to booking engines but every time this has come up as a problem the professional and kind staff have been there to help. I think the interface could be a bit more user friendly but once you know your way around it is quite easy to use. Overall we are very satisfied with the product djubo has provided us with. Thank you

Great simple software!

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Good features with ease of use, only concern is rate disparity support from Djubo as a service would be of great help for hoteliers.

good but can be improved

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use and booking. CRS is well integrated with OTA and website

Cons: different rates for difrnt website with difrnt meal plans

Overall: so have been using now for 9 months or more.
It's very easy to use, other section very good in functional use but another section like feedback /review part.

Recommendations to other buyers: booking page needs to be improved and especially in agency part when we book several rooms but with different voucher number we cannot identify that this in the reservation chart separately

Increased Sales and Changed the bnb life

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are happy we have selected Djubo channel manager at the right time as in the span of one year we are completely on cashless work and no tensions of books keeping and inventory keeping. We are now dependent on Mails and SMS from channel manager and no overbooking. Hats off to our rep and his team who have worked Hard day and night and made Djubo no 1 in channel manager industry. We are proud to be a consumer of Djubo. Support team helps day and night. I recommend you to install DJUBo in your hotel it will increase revenue up to 90% and make your business cashless.

great chanel manager

Sep 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: DJUBO CHANEL MANAGER IS THE GOOD FOR US. ItT'S EASY TO USED BY ANYONE. ONE OF THE CUSTOMER REP WAS VERY HELPFUL GUY. HE HELPED ME ANY TIME WHENEVER I NEED. THANKS FOR YOUR SUPPORT

Vendor Response

by Djubo on November 21, 2016

Thank you for the wonderful response!

Perfect tool for budget hotels.

Sep 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Insight tool provides all the business reports that we had to compile manually. The entire Djubo platform is easy to use and very intuitive. Connection with most important OTAs is a very big plus point. The support including training staff are super effective and very proactive. Addition of PMS and constant updates to the platform is another big plus.

Cons: Ability to add promotions is missing from this software. This is one of the biggest negatives.
Another issue is not being able to provide a free upgrade or downgrade of room type to the guest.

Overall: Djubo is a perfect tool, especially for a budget hotel like ours. The support is very proactive and efficient. There has been constant updates to the Djubo platform and every incremental update adds a lot of value to the existing product. Gone are the days when we had to manage our rates and inventory manually on all the OTAs that we are listed. Addition of Insight tool is one of the best features of the entire Djubo platform.

Recommendations to other buyers: Role based access should be more flexible. Ability to populate bookings of more than one rate plan per OTA. Ability to provide Credit Card details one day prior to arrival and two days after checkout. Post stay thank you emails are not reliable. Sometimes they go and sometimes they don't. If you can build some kind of a rate intelligence OR some tool to suggest the prices based on various factors, it will be great.

Vendor Response

by Djubo on September 16, 2016

Hello Harish, Thank you for appreciating our system. As you are aware, we are working on a lot of these features and you should be seeing them added to DJUBO in a couple of months. Have made a note of your points and updated the team once again. Regarding the reliability of the post-stay thank you mails, our support team will be getting in touch with you about it in a little while. That should not be happening. Once again, we really appreciate the inputs. Have a great day!

Profit Maximization

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software does everything on its own, with very little interference required. The real time rate/inventory Management on multiple channels is a feature of DJUBO that helps us expose maximum inventory in an automated manner.

Overall: The experience is great. Even the after sales services are extremely remarkable and proactive. DJUBO has had a very positive impact on our flow bookings as well as revenue.

Recommendations to other buyers: It makes sales management really easy and is a joy to use. Customer support is brilliant and really exceptional.

Vendor Response

by Djubo on September 16, 2016

Thank you Mahendra! It is a pleasure to work with you as well!

Amazing working with Djubo.

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: To Manage multiple property in one place.

Cons: .

Overall: It is amazing working with Djubo. As per my experience, Djubo is most wanted software for Central Reservation System which is smooth in use and quit useful for creating offline booking. As we can get Business Analysis Report easily for Monthly report which is very helpful to us to organize work for upcoming months.

Recommendations to other buyers: .

Vendor Response

by Djubo on September 16, 2016

Thank you Nikhil! :) It is a pleasure working with the UNA Group as well.

Good product with not so good support team

Sep 14, 2016
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Android app .

Cons: Customer service executives do not respond to any requests promptly.

We need to remind them repeatedly to get the job done .

Not many OTA especially FOREIGN OTA are NOT configured in this channel manager.

Overall: Very good product and ever improving product. Definitely recommended
Very good product and ever improving product. Definitely recommended

Recommendations to other buyers: Please improve customer experience and turnaround time in resolving issues raised by your customers. Also please integrate foreign OTA also

Vendor Response

by Djubo on September 15, 2016

Hello Krishna, Thank you for the great review and also for the suggestions. However, I would just like to highlight that we have almost all major international OTAs, such as Expedia, Agoda, Booking.com, among others. You can go ahead and take a look at our available channels here - http://www.djubo.com/distribution/ Regarding your concern for lack of support, we have informed the support team and you should be receiving a call from our associate within the hour. Please do share the need to connect to more OTAs, with him along with any other issues you might be facing. We take pride in the customer support we offer, and believe it is among the best in our niche. We would definitely not want you to feel otherwise. Thank you and have a great day! :)

One stop solution - virtually takes my Hotel Sales on Auto-Pilot

Sep 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Its been a great journey, a rare experience with respect to SaaS companies based out of India. Ease of usability (no training required), intuitive design, great support and easy on pocket.

Vendor Response

by Djubo on September 15, 2016

Thank you Col. Sunil. We appreciate the words of praise and look forward to bringing some great new features. Have a great day! :)

Tree of Life Resorts & Hotels

Sep 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: UX is very easy. In a matter of hours, anyone with basic knowledge can be doing things which other channel managers make very complicated. Rate Planner (Calendar) is my favourite feature.

Cons: There are still quite a few bugs in the ecosystem. For example: filters are forgotten in the booking and agent databases when you click on 'go back' button. Have brought these points to the attention of the support team earlier.

Overall: Experience has been great. Have really been able to optimise revenue from online channels with the help of Djubo.

Recommendations to other buyers: I guess having more stringent testing processes to find and fix bugs would definitely improve this system quite a bit.

Vendor Response

by Djubo on September 15, 2016

Thank you Akhil. We appreciate the glowing review. You have brought a few issues forward and they are already with the product development team. As promised, they will be resolved and you will be informed of the same. We would also like to say that it has also been an amazing experience working with you and your team. We look forward to continue working with you and bringing some great new features to help you boost your hotel revenues. Have a great day! :)

Very Nice Experience

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have used DJUBO's CRS cum Channel Manager Product for our most important circuits this peak season and are extremely satisfied with the simplicity and efficiency. We are rolling out across our entire chain.

Vendor Response

by Djubo on September 16, 2016

Thank You Rahul!