# Page 2 | Djubo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Djubo the right Hospitality Property Management solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/143927/Djubo/reviews

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Djubo

4.6 (55)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 2 - Reviews of Djubo

## Showing most helpful reviews

Showing 26-50 of 55 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R P T.  
Director  
Hospitality  
Used the software for: 2+ years

### "Value for Money"

May 2, 2019

4.0

Support staff is ok. rest all is good.

Pros

Rate Mapping is the best amongst all other software and daily report.

Cons

Inventory management. You cannot view inventory like that in STAAH.

Review Source

AA

Akhil A.  
Director  
Hospitality  
Used the software for: 1-2 years

### "Tree of Life Resorts & Hotels"

September 14, 2016

4.0

Experience has been great. Have really been able to optimise revenue from online channels with the help of Djubo.

Pros

UX is very easy. In a matter of hours, anyone with basic knowledge can be doing things which other channel managers make very complicated. Rate Planner (Calendar) is my favourite feature.

Cons

There are still quite a few bugs in the ecosystem. For example: filters are forgotten in the booking and agent databases when you click on 'go back' button. Have brought these points to the attention of the support team earlier.

Review Source

Response from Djubo

September 15, 2016

Thank you Akhil. We appreciate the glowing review. You have brought a few issues forward and they are already with the product development team. As promised, they will be resolved and you will be informed of the same. We would also like to say that it has also been an amazing experience working with you and your team. We look forward to continue working with you and bringing some great new features to help you boost your hotel revenues. Have a great day! :)

MG

Maxime G.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "You pay for what you get"

March 8, 2019

4.0

I moved with Djubo from Hoteliga because the price was a bit lower. I signed up for 1 year contract to get the best price, but since then I regret because the customer service is very slow and it's always have some technical issues. As I said : You pay for what you get and now I know that is better to pay a little bit more to have a better system and more professional customer service.

Pros

Cheaper than competition with a one year package with the full option of PMS (CRS) + Booking engine + CM + POS + Stats

Cons

A lot of technical problem and very slow reaction from the team to get help. Hotel management system suppose to make you save time, but I spend more time than before for fixing problem and sometime get overbook. The booking engine for the website is very poorly design and many guests give up before complete the reservation.

Review Source

DA

Deepesh A.  
Mr  
Hospitality  
Used the software for: 1-2 years

### "A good Hotel management suite"

September 23, 2020

5.0

We use DJUBO daily for hotel's channel management and the service does the job fine.

Pros

We have used three different channel managers till now and DJUBO has one of the best looking and functional user interface. The color coded Rate planner is also a time saver.

Cons

Support is good and we do not need to call them much but I had a small hiccup a few years ago while needing urgent support.

Switched from

[AxisRooms](https://www.capterra.com/p/170914/Hotel-Channel-Manager/)

Poor interface and workflow

Review Source

DJ

Dheeraj J.  
Marketing Head  
Hospitality  
Used the software for: 2+ years

### "Overall a great product"

July 17, 2018

4.0

Djubo helped us getting more bookings online and helped us synchronizing inventory/rates with ease. We can always recommend Djubo to small/mid-range hotels. And support team is excellent to cherish always.

Pros

Its best for making the reservations and managing other online channels. Reporting is also a good part of Djubo.

Cons

Djubo team should work on to increase the speed of the software opening, creating voucher etc. As of now, its slow. Designing can be improved to give it a fresh look.

Review Source

Response from Djubo

July 20, 2018

Thanks for your encouraging feedback sir.

SB

Suraj B.  
Manager  
Hospitality  
Used the software for: 2+ years

### "User Friendly "

October 19, 2022

5.0

Very Nice

Pros

Payment Gateway Mostly Very User friendly

Cons

user Friendly PMS and CRS is Very user and Friendly

Review Source

RL

Rinzin L.  
Operation Manager  
Hospitality  
Used the software for: 2+ years

### "User Friendly"

July 20, 2018

4.0

Pros

Djubo is very user friendly, very easy to use hence saving our time to train the new collegues.

Cons

Djubo related with Front office where its very easy to change the rates plus recheck in the guests once we have showed them check out status.

Review Source

Response from Djubo

July 20, 2018

Dear sir, we were not able to understand the exact issue raised by you in the Cons section. We will contact you offline to understand the same. Regards.

GB

Govardhan B.  
Manager  
Hospitality  
Used the software for: 1-2 years

### "Djubo has not just helped with online sales, but with better management of offline channels too"

March 20, 2017

5.0

DJUBO, helps me manage my reservations with absolute ease. With DJUBO I am able to manage not just bookings from my OTA, but also my corporate sales and direct sales which form a bulk of my reservations. Repetitive tasks like updating room inventory on different channels, sending vouchers to guests, pre-arrival welcome messages as well as post-departure messages, among others are managed very well by DJUBO on its own, which helps save a lot of time and unnecessary expenditure on manpower. Essentially DJUBO allows me to manage my reservations single handedly.

Pros

Very precise with no bugs at all

Cons

None

Review Source

MJ

Mahendra J.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Profit Maximization "

September 15, 2016

5.0

The experience is great. Even the after sales services are extremely remarkable and proactive. DJUBO has had a very positive impact on our flow bookings as well as revenue.

Pros

The software does everything on its own, with very little interference required. The real time rate/inventory Management on multiple channels is a feature of DJUBO that helps us expose maximum inventory in an automated manner.

Review Source

Response from Djubo

September 16, 2016

Thank you Mahendra! It is a pleasure to work with you as well!

Gautam R.  
  
  
Used the software for:

### "Reduced workforice cost by automation increased efficiency and inventory available increasing profit"

December 7, 2016

5.0

2014 was my first year in the hospitality business and as time passed the workload increased and being a startup I was handling most of the work myself. Things like online promotions, marketing, OTA in addition to customer relations and employee satisfaction quality of our product etc. It was getting difficult for me to single-handedly manage all this so I decided to partner with DJUBO and they have really helped me. The majority of my workload has been cut down as they manage my room inventory in real time automatically and also my front office is centralized and hence I don't need to personally inform staff about the upcoming bookings payment status category of rooms etc.

Review Source

AK

Abhishek K.  
MD  
Hospitality  
Used the software for: 6-12 months

### "Great Service"

December 11, 2016

5.0

The Djubo. i call it THE DJUBO because there is nothing as easy as djubo in the market and the staff is seamlessly and effortlessly learnt is in comparison to the other complicated channel managers that we were using earlier. AWESOME

Pros

itt is developed in a manner that is easy to learn and quick to understand for the staff, and has helped us keep a track on the Go

Cons

need to be available on APPLE ios also

Review Source

RG

Rahul G.  
Partner  
Hospitality  
Used the software for: Less than 6 months

### "Worst Customer Service : Once they sell it to you, they don't respond"

October 16, 2018

2.0

I will never recommend anyone or use it ever again.

Pros

The software is built considering each and everything that you may encounter at your hotel. It has all the functionality one generally needs to operate hotel

Cons

The software is very difficult to operate. The processes are so lengthy that you tend to forget the ones that are not in daily use. Its a really difficult task if you want to change the policies a bit. The worst thing is the customer support you get from these people. They assign you a person who will help you with all your tasks during the working hours. My RM would never take my call, never respond on mail and even after several requests of changing her, they will say that she is overburdened with our other projects(Is that my fault?). Overall very bad experience. I have used other softwares and the customer support is one thing everybody takes care of.

Review Source

PK

Partha K.  
COO  
Hospitality  
Used the software for: 1-2 years

### "Perfect in all respects"

August 28, 2018

5.0

Wonderful. It has helped us to distribute our inventory across all channels and maximise revenue.

Pros

The ease of use with minimal hands-on training

Cons

Few bugs still exist in the taxation section.

Review Source

EC

Elu C.  
ITO  
Hospitality  
Used the software for: 2+ years

### "My Djubo Experience"

July 24, 2018

5.0

Online booking are easily reflected in Djubo

Pros

The things which i like most about Djubo is User Friendly nature of software.

Cons

Admin can make changes even in the past bookings Id.

Review Source

RS

Ravindra S.  
Director  
Hospitality  
Used the software for: 1-2 years

### "High Quality System For Hospitality Industries"

December 6, 2016

5.0

Our Sales from has improved and our ability to price has been facilitated with easy to use pricing option, Overall Djubo is the very good choice and our front desk staff could pick the options available effectively and easily. As the owner we get needed information on time every time to manage and control the business. Thank you Djubo

Pros

Its ease of Use

Cons

More reports need to be added

Review Source

pA

paras A.  
owner  
Hospitality  
Used the software for: 6-12 months

### "good but can be improved"

December 6, 2016

5.0

so have been using now for 9 months or more. It's very easy to use, other section very good in functional use but another section like feedback /review part.

Pros

ease of use and booking. CRS is well integrated with OTA and website

Cons

different rates for difrnt website with difrnt meal plans

Review Source

PV

Parvez V.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Need more quality features "

March 20, 2017

4.0

Overall the experience is quiet Good and pretty easy to use . Business wise , it definitely puts you in the comfort zone . However , there are some really good and usefully features that could be added which could definitely put them on the top.

Pros

Easy to use

Cons

All important features are missing from the app

Review Source

Baratharun R.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Best Channel Manager"

December 13, 2018

5.0

Pros

The software has plenty of features to control the entire property from sales to wages to invoices to inventory.

Cons

Nothing for now. Will update in few months time.

Review Source

VS

Vikas S.  
Manager OTA  
Hospitality  
Used the software for: 1-2 years

### "Awesome Software "

January 10, 2017

5.0

it has been a seamless learning and the staff has picked up the usage rather effortlessly earlier we were using IDS but had a lot of problem for new learners, with Djubo it is easy to teach to new staff.

Pros

Easy to learn and teach

Cons

non

Review Source

AC

Arjun C.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Hassel free / Excellent CRS HOTEL CHANNEL Manager "

March 23, 2017

5.0

Dear Djubo Team, Thank you for all your support till date. I am thankful that your team has introduced such a Hassel free software for we hoteliers. This CRS manager has made over booking problems, rates disparity problems and many others solved. Thank you team and also keep making more arrangements for us to boost increase our bookings.

Pros

Managing all OTAS on single platform.

Cons

User friendly and support team

Review Source

SS

Sandeep S.  
Proprietor  
Hospitality  
Used the software for: 1-2 years

### "Innovative & Responsive"

March 27, 2017

3.0

Excellent product backed with exceptional customer support! Have always delivered what was promised, that too within timelines!

Pros

Easy to use!

Cons

Landing page of CRS can be better with more flexible viewing option's

Review Source

VR

Verified Reviewer  
VP Revenue Management  
Hospitality  
Used the software for: Less than 6 months

### "The perfect option for our property"

September 8, 2018

5.0

Pros

We have been able to really identifiy which channel works for us and which doesnt. This platform has given us the ability to really maximise where required. The layout of the platform is perfect for us and is very quick to use. Really recommend this platform highly to small prpoerties who want to make a difference.

Cons

Please keep adding more, it is definitly capable of growing but the limitations in the features at the moment is the hold back.

Review Source

CSK

Col. Sunil K.  
Director  
Hospitality  
Used the software for: 6-12 months

### "One stop solution - virtually takes my Hotel Sales on Auto-Pilot"

September 14, 2016

4.0

Its been a great journey, a rare experience with respect to SaaS companies based out of India. Ease of usability (no training required), intuitive design, great support and easy on pocket.

Review Source

Response from Djubo

September 15, 2016

Thank you Col. Sunil. We appreciate the words of praise and look forward to bringing some great new features. Have a great day! :)

RM

Rahul M.  
IT Incharge  
Hospitality  
Used the software for: 6-12 months

### "Very Nice Experience "

September 14, 2016

5.0

We have used DJUBO's CRS cum Channel Manager Product for our most important circuits this peak season and are extremely satisfied with the simplicity and efficiency. We are rolling out across our entire chain.

Review Source

Response from Djubo

September 16, 2016

Thank You Rahul!

MKA

Manoj Kumar A.  
  
  
Used the software for:

### "Increased Sales and Changed the bnb life"

December 6, 2016

5.0

We are happy we have selected Djubo channel manager at the right time as in the span of one year we are completely on cashless work and no tensions of books keeping and inventory keeping. We are now dependent on Mails and SMS from channel manager and no overbooking. Hats off to our rep and his team who have worked Hard day and night and made Djubo no 1 in channel manager industry. We are proud to be a consumer of Djubo. Support team helps day and night. I recommend you to install DJUBo in your hotel it will increase revenue up to 90% and make your business cashless.

Review Source

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