# Better Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Better the right Business Management solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143963/The-Better-Software/reviews --- Better 4.3 (81) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Better Ease of use 4.1 Customer Service 4.8 ## Pros and Cons in Reviews FG Fernando G ownerConsumer Services, 11 - 50 employeesUsed the software for: More than 2 years. “its very easy to use and i doesn't cost any more to have your staff on the app version which inherently minimizes costs, the site has never been down in 2 plus years of use so very stable. “ September 9, 2020 LP Leann P Administrative OfficerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “There are a few times when what I want it to do to help me work most efficiently are not available.“ April 28, 2022 TH Tanner H PresidentPhotography, 11 - 50 employeesUsed the software for: 1-2 years. “The team at The Better Software Company is dynamite!“ November 3, 2021 MG Matt G OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Some mornings we would come into work and the system would have multiple duplicated orders so we were stuck without sny way of directing our teams. “ March 4, 2022 AR Amy R Sales, Scheduling ManagerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “Anytime I have any questions on how to do something they always are right there with the answer and go above and beyond to help me. “ December 10, 2020 MG Matt G OwnerConsumer Services, 2 - 10 employeesUsed the software for: More than 2 years. “Then it got so bad I had to switch because it cost me thousands of dollars because of their system issues.“ March 4, 2022 SS Shawn S ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “Sometimes it is hard to find certain functionalities.“ April 26, 2022 ## Showing most helpful reviews Showing 1-25 of 81 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Kristy S. Office Manager Facilities Services Used the software for: 6-12 months ### "A small time sacrifice for a large time gain" November 18, 2019 4.0 The staff with Better Software are always very helpful, responsive and creative. They have helped mold the product to better serve our needs as adjustments were needed. Pros This software is very robust and complex. If you have a lot of details that need to be stored about the clients/customers, this is the product you need. Once a thorough understanding of the functionality is achieved and in use, this is product that can work for you. Cons The mobile version is not stable and is the part I struggle with the most. I have staff out in the field that need to access to details but often times they are not able to even get the app to properly load. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Housecall Pro was not supported by our franchise network. It also did not offer as much functionality as our product from Better Software. Review Source Response from Better Software November 25, 2019 Thanks for taking time out of your busy schedule to write us a review Kristy! We are glad that you have a great experience with the product and find our staff helpful, responsive and creative. I am sorry your staff are having some difficulty with our mobile version. Please feel free to chat in the next time, if this difficulty re-occurs so that we can resolve the specific challenge. CG Cesar G. Owner Consumer Services Used the software for: 6-12 months ### "Decent product but needs improvements " November 13, 2019 5.0 Pros I like that it has an app based platform that allows our staff to access jobs and client information. Easy to access and easy to use. Cons Don’t like the notifications feature and the lack of an auto batch credit card processing feature like other softwares. Reason for choosing Better I didn’t I was forced but I preferred work wave Review Source Response from Better Software November 20, 2019 Hi Cesar! Thanks for your feedback! We love hearing that you find our system easy to use and access. Let us know if we can assist in setting up your system notifications. We have some nice updates to our payment processing coming that should provide some additional convenient options for our users. Thanks again and all the best! CB Chanda B. Office Manager Consumer Services Used the software for: 1-2 years ### "BPro" November 8, 2019 3.0 Over all I think there is a great amount of potential for BPRO, and I hope as future updates are released we will see some of these things addressed. Pros When it comes to customer support I couldn't ask for anything better. Official and the team are ALWAYS there to help me with any issues and fix mistakes that happen. I never have to wait or deal with an automated system, and the IM support in fantastic. For the basic features BPRO does when it needs to do. Moving beyond basic scheduling is when it becomes tricky. Cons Outise of the calendar feature, the software is not user friendly. The automated emails have been difficult to set up, there are limited triggers to start the email campaigns and the fact that you have to go through so many steps to get to what you want can be frustrating. The Actual Email campaigns are a good thought but there is a very limited scope to what you can utilize. Our previous software had the ability to create a list of "floating" jobs that were not a hard scheduled time and could be completed whenever we were in the area, which is something we miss. I find that I have a ton of sticky notes on my desk with names of these customers because I lose track of who is a hard schedule and who isn't. The recurring jobs is a pain in the but. There is No way to recognize what is a job that is SUPPOSED to be scheduled (i.e. customers that want cleanings in april and october require you to schedule them for actual days and times and assign to specific assets). This makes is difficult to see which have been confirmed and which jobs are one that need to be set up. Finding the specific information you need in some of the reports can be difficult as well. I often find myself pulling multiple reports and importing information into excel so I can get everything I need in one place. This is time consuming and often inaccurate, as it is easy to miss things when you are having to do it this way. Review Source KM Keith M. Sales Manager Events Services Used the software for: 2+ years ### "Great rental software for the money" November 13, 2019 4.0 Great customer service, and many positive updates in the 2+ years we've been part of their program. Definitely a step up in most regards from the desktop-based software we used before. I regularly provided "wish list" items and gripes the first year when the software was pretty new and they implemented many of my suggestions, which as a user makes me feel validated. Pros It's affordable and comes with most of the functionality you would need/expect to run a rental business (ours is a corporate AV company). Contact data as well as order history and billing is all done from one software, plus it's in the cloud, so it's accessible anywhere. The chat support is pretty good, and if you miss them out of office hours you will probably have a response when you get to work the next morning. Cons Customization/personalization is limited. For example, there is a pretty rigid order/invoice layout that allows you to move a couple blocks of text around but you can't make wholesale changes to "make it your own." The various reports have become more useful over time and generally cover all the basics (most of the data can be spit out via at least one of the built-in reports), but you can't create and save your own reports. For example, I run an Opportunity Report every month to track sales. It would be nice if I could format that report so it spits out just the 6 columns I want to look at in the order I want to see them, rather than exporting to Excel and reordering it every month. Review Source Response from Better Software November 15, 2019 Keith, thank you for your review and feedback, as I am sure you know how important this is to us. We pride ourselves the support we provide and our ever-growing features, we are so glad they are benefiting your business and you're loving our continuous upgrades! We also encourage you to utilize the "save applied filter" feature within the majority of our reports, this will allow you to save your prefered filters and time next time you need to pull this identical report. Thanks again for taking the time to write us a review, we know how busy you are growing your business. We are so happy to be a part of your companies journey! DD Deborah D. Owner Events Services Used the software for: 1-2 years ### "Helpful Tool to streamline equipment rental business" November 13, 2019 4.0 Our overall experience with Better Software was good. We had wanted to fully understand the software a bit better and use it to it's full potential. We offered to either fly to their headquarters or fly someone in to train our staff and I didn't understand why they couldn't accomodate this request but at the time we decided to switch over it seemed that they may have had some turnover. Nonetheless - the software suited our needs during the time that we used it. Like most start up software companies they were always pushing new updates and features so I'm sure they offer more now then they did when we were a customer. Pros I liked the interface and ease of use with the Better Software. Also their customer service was always quick to respond and super helpful. Cons We ultimately ended up switching to a software that included payment within the software - while Better Software offered to integrate with Quickbooks we wanted a payment module within our software and the ability to send clients a link to make payment from their end. Alternatives considered [Current RMS](https://www.capterra.com/p/142401/Current-RMS/)[Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reason for choosing Better The customer service and interface Review Source Response from Better Software November 15, 2019 Hi Deborah! Thank you for your review and feedback. It's awesome to hear that you enjoyed our software and support. You might be happy to know that we do have some excellent payment processing updates in the works which will be including the ability for clients to pay their invoices via a payment link. We'd love the opportunity to work with you again. We do have some great new features now and on the way. Please feel free to reach out to us if you would like to learn more about our current offerings. BS Barb S. co-owner Events Services Used the software for: 2+ years ### "Garbage" November 13, 2019 1.0 They sold us on a product that they weren't willing or able to deliver. Odd that I should get an invitation to offer a review a year after we stopped using them (we gave up in October 2018) Pros initially it was simple but useful and their staff was responsive. Cons they updated to a new version, took out all the functions that worked for our business and then promised endlessly to get it working for us. We had one staff member on the phone with tech support DAILY for months trying to work out the issues. They'd fix one thing just for it to mess up something else. In the end, they basically admitted they were moving in a different direction that what they had sold us on and told us they would no longer be able to meet our needs. They had no issue taking our money for an extra year before deciding that they wouldn't continue to develop the program as promised. Biggest issue was that they market as being able to keep track of inventory over multiple locations but the particular function was the one that always glitched. At one point we had to reinput ALL of our inventory numbers for two locations because they had messed it up so badly it was better to just start from scratch. The amount of staff hours we paid, on top of the cost of the program, it was not worth it. Alternatives considered [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Reason for choosing Better They seemed like they would be able to meet our needs more closely. And they had a willingness to work with us to tweak the program specifically for us. Also their sales team wasn't near as arrogant as the Point of Rental rep in our area. Review Source MG Matt G. Owner Consumer Services Used the software for: 2+ years ### "They went downhill fast" March 4, 2022 1.0 Started good but went from bad to unusable. Pros Their support is prompt. But they put in a ticket and it goes nowhere. Literally nowhere off months. Cons They made changes to their software and it cannot be trusted. Orders are being dropped, double booked or you need a work around because of problems with the system. I started with them 5 years ago and everything started great. Then it got so bad I had to switch because it cost me thousands of dollars because of their system issues. Some mornings we would come into work and the system would have multiple duplicated orders so we were stuck without sny way of directing our teams. They would not be in until 9-10am to start working on it so we nearly list the whole morning. Review Source Response from Better Software March 22, 2022 Hello Matt, We are truly sorry about some of the issues that you have brought to light here. I believe you are referring to some issues that developed when we flipped you over to our update. When we moved you we experienced some short-term data hiccups that were quickly addressed. Our service hours do start at 8:30 AM EST so I am a bit perplexed at your comment about the start time. As you are aware we pride ourselves on prompt customer service. Tickets are treated on a priority basis with anything affecting finance as treated as first priority and then the most requested tickets follow after. We are truly sorry to see you leave after 5 years. Wish you all the best in the future. If there is anything I can do to help you please do not hesitate to reach out to me @ doug@bybetter.com KR Kendra R. Administrative Assistant Consumer Services Used the software for: 6-12 months ### "Great potential! Wonderful team! Still improving!" November 13, 2019 5.0 Overall, it is great. There is a lot one could use the software/program for however, this still much to be improved upon to increase functionality and ease of use. I am eager to see how the company continues to develop the software and meet the needs of its users. Will only keep getting better! Also, mad props to the customer service team... always there to help and provide an answer/solution whenever needed. Pros A wide variety of options and uses. Capability to connect easily with customers, schedule appointments, send invoices, and accept payments. Can track and follow jobs from start to finish. So much potential for recurring jobs/emails/marketing, reminders, etc. Could really help a small business grow with marketing features, customer service options, and partnerships. Cons Not the most user-friendly. A lot of little things that could be changed to improve functionality and flow, such as merging duplicate customers, job details when hovering on the dispatch calendar, drag/move line items in the cart, tab for current job/line item prices per customer, one card payment for multiple jobs, select and email specific customers without having to create a lead/marketing email. Also, could really use a written manual/instructions for specific functions/features. Unfortunately, in a small office time is limited and I do not have the time to videos or click around to figure out how to use each feature. I would love to be able to utilize reminder emails and schedule specific recurring emails, etc. but it is too complicated and confusing without step by step instructions. I would really love to be able to delete customers, estimates, and jobs that are not needed or created in error. There is too much clutter and sometimes too many unnecessary details. Review Source TH Todd H. owner Hospitality Used the software for: Less than 6 months ### "Just my opinion" November 11, 2019 3.0 I have very mixed feelings about Good Shuffle. aspects I love about it and aspects that create a bunch more work for me. But because the price is about half of Caterease my previous software I struggle through. Adjust these few items and it will be a much more user friendly program. Pros The Software does a great job of Tracking inventory and when it is out plus it is easy to see jobs of the week. Cons I have several items I do not like about the Software. Don't ask if you don't want to know! -Projects Screen - If you have more than 8 jobs in you are currently working on (Not been paid, Future Jobs, Quotes not closed yet), which I hope everyone has more than 8. if you have need to scroll to the right or if you want to know what column you are looking at below the 8th job you have to scroll to the bottom the move to the right and then return to where you were working. Hopefully you remember what job you were on or the phone didn't ring so you can finish what you are working on. The new things they are working on are great but I know a little about programming and the ability to see the slider in an attribute that could likely be changed in less than an hours of work. -Cash Basis while i realize you are not account software you do interact with it especially in Reporting sales. and Tax Reports. I am not 100% sure as I am not an accountant but the way i was trained by tax people and accountant for a Cash Basis Accounting when there is a Deposit it is NOT SALES and Not Taxable until the project has been delivered. So if someone pre pays for linens I can not take the money as sales until I deliver the Project it is a Liability not Sales. So when there are Deposits for jobs that have Sales Tax (Most of mine do not because it is a Resale Exemption) you enter into unearned income where it sits until you deliver the job. Sometimes it is a Year later . Switched from [Caterease](https://www.capterra.com/p/2280/Caterease/) Cost Review Source SF Sheldon F. Chief Events Officer Music Used the software for: 2+ years ### "Rental Software with Value and Features" November 18, 2019 5.0 Service is where they excel. I've been pleased to talk to real people when I need help. I've even recommended the software to the American Rental Association as a solution across their country. Pros The value for the features available are incredible. I spent months searching for software that would meet my needs while not breaking my bank. I was pleased to come across The Better Software Company and find out how feature rich the product was. Since implementing it we've trained many staff and that's the best part, it takes no time to train because it's so easy. Cons From the time I started they were willing to make as many changes as I needed for it to fit my company. The only thing that I don't like is that I would love a default pickup and return window since that's a standard time in my company. Review Source Response from Better Software November 20, 2019 Hey Sheldon! Thanks for taking out time to write us an awesome review. We know you have a very busy schedule. We are excited to hear that you find our product feature-rich, affordable and easy to use. It is our aspiration to always be better and this informs our continuous improvements and updates in line with customers feedback. We are so happy for your validation of the quality of our customer service and your amazing referral. We strive daily to provide the best customer experience in the industry and we are glad you feel we excel at it. Thank you once again! eS elizabeth S. Owner Hospitality Used the software for: 6-12 months ### "It doesn't do what it should" November 22, 2019 1.0 We like \[SENSITIVE CONTENT HIDDEN\] to deal with but overall not impressed with the software. Pros We love the help we get from \[SENSITIVE CONTENT HIDDEN\] but it's not fit for purpose. I don't want to use a system that just about gets by, I want a system that does it all. For $115 per month, it is over priced particularly as it does not have half the features other CRM's have and scheduling software does. The interface / dashboard is big and clumpy and cumbersome. It does not flow and is not really customize compared to others we have used. It's got potential but we have waited 6 months for it to be fully functional and it is still a very long way off of being near to other services. It periodically crashes Chrome and Internet Explorer. Cons The customer service. Beyond that, absolutely nothing. Alternatives considered [The Customer Factor](https://www.capterra.com/p/119405/The-Customer-Factor/)[Jobber](https://www.capterra.com/p/127994/Jobber/)[mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)[ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reason for choosing Better We were forced to by our Franchisor on the proviso that it was state of the art. It's a long way off of that and all of the above we took to like a duck to water, B-Pro just doesn't flow and is unnecessarily difficult to use. Review Source JC Joseph C. owner Consumer Services Used the software for: 1-2 years ### "Great service" November 13, 2019 5.0 Overall I am very pleased with Better Software and the outstanding customer service received. Pros The software is easy to use and whenever I have a question the response is very quick. I even have had a personal phone call to answer my questions. Cons There is a delay with Quickbooks on line and Better Software. This is probable something that can not be improved. Review Source Response from Better Software November 15, 2019 Hi Joseph, wow we really appreciate your support and taking the time to provide us with your feedback. We always try to go the extra mile for our clients and help improve their day to day in any way we can. Our Quickbooks Online to BPro sync should be real-time. Please feel free to reach out to our amazing support team should you need any assistance with your Quickbooks sync. Thanks again for your support! EG Eric G. Owner Facilities Services Used the software for: 2+ years ### "It’s good software and slowly improving " November 13, 2019 4.0 Pros Customer support is great. Software is getting better Cons I am not sure if it is how we have the system set up or if it is limitations based on our needs. BPro can be clunky and confusing. Sometime there is more than place to put information, like job notes, service notes,and customer notes. They do not tie together and this can be very confusing from a tech point of view. Reporting should be easier. It can be hard to figure out how to get information out of the database, Reason for choosing Better No options were given. Review Source DD Dan D. Owner Glass, Ceramics & Concrete Used the software for: 1-2 years ### "Great Service and Easy to Use Software" November 22, 2019 5.0 My experience is very good in that the platform communicates well with Quickbooks and is easy to use. Pros Intuitive and logical processes and a young, cool and knowledgeable support team. Cons Not knowing/utilizing all of the features. Review Source Response from Better Software November 26, 2019 Hey Dan! Thanks for writing us this great review. We are glad that you are having a very good experience with our product. We are also happy that you find our customer support team young, cool and knowledgeable. We strive daily to deliver best-in-class customer experience and your comments really validate our efforts. Feel free to reach out through BPro chat if you need anything. WL Wesley L. Owner Consumer Services Used the software for: 2+ years ### "Helpful" March 6, 2020 5.0 Very good Pros Customer service and it is easy to use. Cons A few bugs here and there but solved quickly. Review Source Response from Better Software March 10, 2020 Hey Wesley! Thank you for taking the time to write us a great review! We are glad you enjoy our amazing customer service and find our product easy to use. We are also delighted that you find that issues raised are resolved quickly. It will always be our goal to provide an amazing customer experience. Please feel free to check in if you need anything! AB Art B. Owner Automotive Used the software for: Less than 6 months ### "Game Changer" January 24, 2017 5.0 This software has given my business a more simplified and professional way of keeping track of everyday tasks. My invoices and quotes look professional and I now have the ability to follow up with clients and potential clients through email as well as creating a campaign. Everything you need to run your business is at your fingertips and I could not be happier with the decision to add this software into my business. Customer service is phenomenal and world-class. Simply put, The Better Software Company has set the standard in the industry and defines what customer service and solutions should be. Pros The software is easy to use and is being updated and becoming better on a regular basis. I love the professional look it gives my business and the ability to track my goals. Cons I don't like that I cant change my work week. My week starts on Saturday and ends on Friday. I also would like to see the customer list put into alphabetical order. The only solutions to this at this time is to filter. Review Source Response from Better Software November 25, 2019 Hey Art and thank you for taking the time to submit your awesome review! It's so great to hear that you love our features, the look and feel of our product so much and consider us the "Game Changer". It has been an absolute delight working with you. Thank you so much for calling out our wonderful support team! We strive to provide the best support in the industry and we are so glad to hear that you feel we meet this standard. AK Angela K. Business Owner Consumer Services Used the software for: 6-12 months ### "Better Review" March 6, 2020 5.0 I love how I have everything I need to run my client database and business in one place. Pros Product is user friendly, and integration with my business was very easy. Cons The software seemed very overwhelming at first. There is a lot to learn. But I am figuring it out. Review Source Response from Better Software March 10, 2020 Hey Angela! Thanks for writing us this great review! I am happy you love how you have everything you need to run your client database and business in one place. It is our goal to provide the best customer experience in the industry and that is why we built a rather robust product, supported by amazing customer service and you are a champion for always figuring out our various features. Please check in with us via chat if you have any questions or need any help! LB Lori B. Office Manager Facilities Services Used the software for: 1-2 years ### "Feedback" November 13, 2019 4.0 Pros The system keeps things organized and in one place Cons Lots of updates and changes once you’re familiar w/it Review Source Response from Better Software November 28, 2019 Thanks for taking the time to write us a review Lori! We are glad that you think the system keeps things organized and in one place. We do make updates and improvements to our product. This is usually derived from feedback from customers and done to improve the customer experience. Please feel free to chat into BPro if you need anything. KJ Kerri J. owner Consumer Services Used the software for: 6-12 months ### "Awesome Company !" November 13, 2019 5.0 Pros The ease of use, very user friendly. Excellent customer support. Cons I've had some printing issues on a few things Review Source Response from Better Software November 15, 2019 Hi Kerri, Thank you so much for your awesome review and feedback, we know you're quite busy and it means the world to us that you took the time! We truly enjoy working with you too! Please feel free to chat into BPro Support, it is possible you may have a pop-up blocker causing some printing issues, we'd be happy to help you get figure out the cause, we know how important printing your work orders are for the field technician daily. Thanks again Kerri! BL Blair L. Owner Retail Used the software for: 2+ years ### "Very cumbersome " November 8, 2019 3.0 Pros Calendar is easy to manage. Reports are also useful Cons Way to many clicks to create an invoice. Review Source LP Lee P. Owner Events Services Used the software for: 6-12 months ### "I own an event rental company. I needed to find a reliable, customizable inventory System..." July 6, 2017 5.0 Keep track of inventory. Streamline invoicing. Look professional! Pros Customizable, consistently being upgraded, and very affordable! Questions get answered very quickly. Cons Navigation sometimes can take some time to learn. Like all web-based software, you're at the mercy of your Internet connection speed which sometimes slows us down. Review Source Response from Better Software November 25, 2019 Hi Lee! Thanks for taking the time to submit your great review. It's so awesome to hear that you have found our system customizable and very affordable. We are also glad that you find our customer service quick. Please chat into BPro if you need anything. We are eager to help you resolve any navigation questions you may have. Once again, Thank you. RU Robyn U. Owner Used the software for: Less than 6 months ### "This software is just what we needed!" June 13, 2016 5.0 It's been a smooth transition from our old software to this software. Customer support is the best--my questions are answered quickly and in a way I can understand. I'm looking forward to see what features are added to the party rental portion of the software. Pros The inventory feature is what made our business run smoother. Cons Sometimes I feel as if the software is geared more toward other types of businesses, but I realize the company is in the process of streamlining the software towards the party rental business. Review Source Response from Better Software November 25, 2019 Hey Robyn! Thanks for writing us this amazing review. We are delighted that you enjoy our features, especially our inventory feature. Rest assured, we will continue to release updates to make your experience with BPro ever better. Thank you for calling out our awesome customer support team. We strive daily to provide the best customer experience in the industry and we are very happy that you think we meet that standard. BL Bob L. Office Manager/Consultant Facilities Services Used the software for: Less than 6 months ### "The experience has been terrific." August 9, 2017 5.0 Pros It functions for us just as we need it to. However, the best feature is the real time customer support that you get from them. Cons The only complaint I have had is that when I send out an email it must go through the Better Software server. This has been confusing to some of our customers as to who is sending it out to them. Review Source Response from Better Software November 25, 2019 Hey Bob! Thanks for writing us this awesome review. We are happy to learn that your experience with the software has been terrific. Thank you for calling out our awesome customer support team. Our goal is to deliver the best customer experience in the industry and we are glad you think we have met that objective. Kindly reach out to us through BPro chat for anything you may need. CA Cathy A. Manager Used the software for: ### "Overall its allowed me to effectively utilize my time by using the features to work within the way m" June 9, 2016 4.0 Pros-it has allowed me to work more efficiently, saving time and taking out redundancies. The looks and feel makes my business presentation look more professional I can view more details on item level of how my business is doing The image feature helps client to view the item and not have me attach the image to them in an email, time savings Cons The learning curve, including the major version revisions and the attendant glitches that comes with that Overall, it makes my work easier, really cutting down time i had otherwise had to use in some of my processes. Review Source Response from Better Software November 29, 2019 Hey Cathy! Thanks for taking the time to write us this review. We are happy our product helps to improve your efficiency. We strive daily to improve the product in order to deliver the best customer experience. Please feel free to chat into BPro if you need anything. We are always ready, willing and able to help. Once again, thank you. JM Joseph M. Owner Used the software for: ### "Horrible" February 26, 2016 1.0 Your asked to commit to 3 months subscription, which you pay all up front that same day. They take 2 months to build your dash board/company onto their software. Then they want to have several training session. By the time you use the software...your 3 months have passed, and you've received nothing for what you've paid. Software never works correctly. Log in issues, user option are extremely limited. It is a waste of time and money....and I only write this review, so no one else has to go through all the frustration I have gone through!! Their customer service is horrible!! They make promises they can't keep, offer options you'll never receive or be able to use. Avoid this company at all cost!! 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