# Adaptive Jewelry ERP Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Adaptive Jewelry ERP Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more.

Source: https://www.capterra.com/p/144018/Adaptive-Jewelry-ERP

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# 

 Adaptive Jewelry ERP Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Adaptive Jewelry ERP

## What is Adaptive Jewelry ERP?

Over 15 years of experience in jewelry industry software implementations led us to create a simplified and powerful solution based on the cutting edge Microsoft Dynamics NAV platform. Our software supports jewelry retail, manufacturing, distribution and gemstone distribution processes. We have spent countless hours ensuring the best jewelry companies spend minimal time entering information to receive a complete view of their business.

## What is Adaptive Jewelry ERP used for?

[Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$149

Per User, Per Month

Free trial  
not available

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## Adaptive Jewelry ERP alternatives

Highest Rated

[4.8 (187)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (72)](https://www.capterra.com/p/118049/wJewel/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[3.8 (721)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about Adaptive Jewelry ERP

Overview

### What company size and specific industries is Adaptive Jewelry ERP built for?

Adaptive Jewelry ERP is designed for medium to large jewelry companies with 10 to 300 users, including businesses that sell through their own boutique chains or through other retailers. It serves the full jewelry vertical, including diamond distribution and retail operations.

Features and Usability

### What are the key features of Adaptive Jewelry ERP?

Adaptive Jewelry ERP offers inventory management, inventory tracking, and stock management for jewelry operations, along with point of sale (POS), billing and invoicing, and sales order management. It also includes catalog management, repair tracking, appraisal management, customer management, customizable reports, access controls/permissions, and a mobile app.

Integrations

### Which third-party tools and platforms does Adaptive Jewelry ERP integrate with?

Adaptive Jewelry ERP integrates with 8 third-party tools and platforms, including e-commerce, shipping, and payments options such as Shopify, Magento Marketplace, Miva, ShipStation, Klaviyo, Cayan, Gia, and TSYS.

Getting Started and Support

### What training and onboarding options does Adaptive Jewelry ERP offer?

Adaptive Jewelry ERP provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does Adaptive Jewelry ERP offer?

Adaptive Jewelry ERP provides Email/Help Desk, FAQ/Forum, Phone Support, 24/7 Live Rep, and Chat. Support users can reach help through several channels, but no reviewer feedback is available here to describe response speed, agent helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Adaptive Jewelry ERP 44 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Digitally sign online documents

Specifically for jewelry store management

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Process of printing custom labels through various methods.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Access the system via a mobile application

Manage multiple teams and operations from a central location

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Upload, track, and submit receipts in a central database

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Strategize and implement rewards for returning customers, employees and other members

An order generated by a seller to a customer, containing details about products or services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Basic

$149.00

Per User,Per Month

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Miva](https://www.capterra.com/p/83913/Miva-Merchant/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SK

Shiva K.

Engineer

Automotive

### "Powerful and simple software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 22, 2018

Pros

This software is mobile friendly also can be used as standalone. Also it is a scalable software that helps a lot in long run.

Cons

The only thing which could be improved is color scheme, some colors aren't eye friendly kind of way too bright.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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