# Itensity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Itensity Software - reviews, pricing plans, popular comparisons to other Club Management products and more. Source: https://www.capterra.com/p/144019/Itensity --- # Itensity Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Itensity ## What is Itensity? Itensity is a modern, all-in-one fitness management platform built for gyms and studios across international markets. The platform is fully configurable, enabling businesses to manage marketing, onboarding, member administration, bookings, access control, payments, and collections within a single system. Designed for both single-location facilities and multi-club operators, Itensity helps fitness businesses streamline operations while delivering a seamless member experience. Features include sales and automated communication tools, flexible class and appointment bookings, branded mobile apps, modern front-desk workflows, and secure access control. The platform supports multiple payment and collections options, along with advanced reporting and API integrations for third-party systems. Support is a core part of the Itensity offering. With an average support rating of 4.5/5, our team is known for fast response times and practical, personalised assistance, ensuring reliable solutions  ## What is Itensity used for? [Club Management](https://www.capterra.com/club-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ZAR1120 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Itensity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://itensityonline.com&name=Itensity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Itensity 4.7 (3) VS. [4.6 (371)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/) Starting Price ZAR1120 Flat Rate, Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.3 (371) Value For Money 4.5 (2) Value For Money 4.5 (317) Customer Service 4.0 (3) Customer Service 4.7 (335) ## Itensity alternatives [4.1 (77)](https://www.capterra.com/p/130770/Club-Automation/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (48)](https://www.capterra.com/p/10012768/StatStak/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (329)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/143341/Hapana/reviews/) Starting price $285.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Itensity Overview ### What company size and specific industries is Itensity built for? Itensity is designed for fitness businesses of all sizes, including independent gyms, fitness clubs, studios, CrossFit boxes, enterprise franchise gyms, and Hyrox facilities. It fits operators in the gym and fitness sector that need software suited to training spaces, class-based studios, and multi-location franchise environments. Features and Usability ### What are the key features of Itensity? Itensity offers class scheduling, booking management, appointment management, and event scheduling for calendar-based operations. It also includes membership management, client portal and member portal access, billing and invoicing, payment processing, POS, attendance tracking, reporting and statistics, customizable reports, and third-party integrations through its API. Integrations ### Which third-party tools and platforms does Itensity integrate with? Itensity integrates with GoCardless, Netcash Shop, and PayGate. These payment-focused integrations connect Itensity to billing and online payment workflows, giving users access to three third-party platforms from its official catalog. Getting Started and Support ### What training and onboarding options does Itensity offer? Itensity provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars offer guided instruction, while documentation and videos provide written and visual reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Itensity offer? Itensity offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support information is organized across self-service and direct contact channels, giving users several ways to find answers or reach assistance. No reviewer feedback on support quality is available for this product. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Membership Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Payment Processing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Registration Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Mobile Access 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Itensity 45 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Access software remotely via mobile devices Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Allow organizations to streamline the check-in process for visitors. Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Itensity Pricing ZAR1,120 Flat Rate,Per Month Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ GoCardless](https://www.capterra.com/p/156081/GoCardless/)[ PayGate](https://www.capterra.com/p/235924/PayGate/)[ Netcash Shop](https://www.capterra.com/p/10014319/Netcash-Shop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Herman B. Director Health, Wellness and Fitness ### "Itensity Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 17, 2024 Pros The developers are in my country and know my industry and legislation very well. Initially, the company was small and delivered excellent customer service. Cons The company has grown too quickly and cannot serve its many clients effectively. It takes too long to fix bugs and develop new features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VM VASILIOS M. COO Health, Wellness and Fitness ### "Itensity Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2024 Pros Easy to use, detailed reporting cloud based, reliable software, all-round excellent gym management software. Cons It would be great if they can develop and improve a modern mobile application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 15, 2026 Hi Vasili! 😊 It’s been a while since that review — a lot has happened since then! We’ve launched a brand-new app and even taken it a step further with a fully white-labelled app for Moove. Thanks again for the review — it genuinely helped spark the redesign journey. We really appreciate the support! JV Jaco v. Director ### "Amazing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 1, 2015 Itensity made my business run smooth and i have now total control over my business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.