# Itensity Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Itensity Software - reviews, pricing plans, popular comparisons to other Club Management products and more.

Source: https://www.capterra.com/p/144019/Itensity

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# 

 Itensity Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Itensity

## What is Itensity?

Itensity is a modern, all-in-one fitness management platform built for gyms and studios across international markets. The platform is fully configurable, enabling businesses to manage marketing, onboarding, member administration, bookings, access control, payments, and collections within a single system. Designed for both single-location facilities and multi-club operators, Itensity helps fitness businesses streamline operations while delivering a seamless member experience. Features include sales and automated communication tools, flexible class and appointment bookings, branded mobile apps, modern front-desk workflows, and secure access control. The platform supports multiple payment and collections options, along with advanced reporting and API integrations for third-party systems. Support is a core part of the Itensity offering. With an average support rating of 4.5/5, our team is known for fast response times and practical, personalised assistance, ensuring reliable solutions 

## What is Itensity used for?

[Club Management](https://www.capterra.com/club-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

ZAR1120

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Itensity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://itensityonline.com&name=Itensity)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Itensity

4.7 (3)

VS.

[4.6 (369)](https://www.capterra.com/p/172591/Jackrabbit-Gymnastics/reviews/)

Starting Price

ZAR1120

Flat Rate, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.3 (369)

Value For Money

4.5 (2)

Value For Money

4.5 (315)

Customer Service

4.0 (3)

Customer Service

4.7 (333)

## Itensity alternatives

[4.1 (77)](https://www.capterra.com/p/130770/Club-Automation/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.3 (328)](https://www.capterra.com/p/197172/bsport/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (44)](https://www.capterra.com/p/10012768/StatStak/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (96)](https://www.capterra.com/p/143341/Hapana/reviews/)

Starting price

$285.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Membership Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Payment Processing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Registration Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Calendar Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Itensity 45 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Accept and process credit card transactions

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Track employee schedules, availability, and performance across projects and tasks

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Manage the instructor/teacher's schedule, tasks, responsibilities

Track and manage inventory levels to maintain proper supply

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Allow organizations to streamline the check-in process for visitors.

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Itensity Pricing

ZAR1,120

Flat Rate,Per Month

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Integrations

[

GoCardless](https://www.capterra.com/p/156081/GoCardless/)[

PayGate](https://www.capterra.com/p/235924/PayGate/)[

Netcash Shop](https://www.capterra.com/p/10014319/Netcash-Shop/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (3)

4.0

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Herman B.

Director

Health, Wellness and Fitness

### "Itensity Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

April 17, 2024

Pros

The developers are in my country and know my industry and legislation very well. Initially, the company was small and delivered excellent customer service.

Cons

The company has grown too quickly and cannot serve its many clients effectively. It takes too long to fix bugs and develop new features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VM

VASILIOS M.

COO

Health, Wellness and Fitness

### "Itensity Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 13, 2024

Pros

Easy to use, detailed reporting cloud based, reliable software, all-round excellent gym management software.

Cons

It would be great if they can develop and improve a modern mobile application.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2026

Hi Vasili! 😊 It’s been a while since that review — a lot has happened since then! We’ve launched a brand-new app and even taken it a step further with a fully white-labelled app for Moove. Thanks again for the review — it genuinely helped spark the redesign journey. We really appreciate the support!

JV

Jaco v.

Director

### "Amazing software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

September 1, 2015

Itensity made my business run smooth and i have now total control over my business

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)