# Page 7 | Experity Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Experity the right Urgent Care EMR solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/14402/Experity/reviews --- Experity 4.3 (205) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Experity ## Showing most helpful reviews Showing 151-175 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Matt B. Hospital & Health Care Used the software for: ### "User-Friendly " July 29, 2014 4.5 Pros I like the customer service. There's no downtime. Everything works, and it's easy to use. Cons It requires a lot of clicking to chart. I'm not sure that they can help this; it's just part of owning an EMR. I have no complaints about the vendor at all. Review Source NF Noirin F. Hospital & Health Care Used the software for: ### "VelociDoc Holds the Key." August 1, 2014 4.0 Pros Once one is familiar with the many aspects of the program, it is a fast and efficient method of charting. The tech support is particularly helpful during the learning phase and ongoing. Cons Sometimes, the response time online is frustratingly slow. Review Source SL Stephanie L. Hospital & Health Care Used the software for: ### "New PVM user in Urgent Care" July 31, 2014 4.5 Pros Practice Velocity has been very easy to use so far, and the support has been excellent. Cons I've run into some bugs along the way getting all the systems integrated, and some of the providers feel the e-script feature of VelociDoc is cumbersome. Review Source AL Alex L. Hospital & Health Care Used the software for: ### "Pretty great" July 31, 2014 5.0 Pros It's user-friendly and intuitive. I like the ability to write less notes. Cons I wish there was a better way to annotate vaccine history or that it was easier to find general physical notes. I don't like not being able to run VelociDoc on my Mac. Review Source WS Wayne S. Medical Practice Used the software for: ### "Great EMR!" August 1, 2014 5.0 Pros It's user-friendly, has a fast learning curve, and is made for doctors by doctors! Cons It's difficult to manipulate the patient data to make custom reports, like creating mailing labels to recall patients for different reasons. Review Source JD Jessica D. Hospital & Health Care Used the software for: ### "Customer service is great. " July 31, 2014 4.5 Pros Customer service is great. Someone always answers the phone, and they are very knowledgable Cons The software is very user-friendly. The staff members are very nice and never wait on hold for someone to answer the phone Review Source KP Keisha P. Hospital & Health Care Used the software for: ### "I have had nothing but positive experiences with this product." August 1, 2014 5.0 Pros It's easy to use, and it gives you a big red message when there are errors. The customer service is great. Cons I would like to be able to add permanent drop-down tabs when scanning documents that don't have selections. Review Source KG Kris G. Hospital & Health Care Used the software for: ### "Cape Regional Urgent Care" August 2, 2014 4.5 Pros VelociDoc is easy to use and allows for concise documentation. The staff of Practice Velocity is great to work with too. Cons It would be nice to be able to tailor it a little more for the specific needs of our office. Review Source MM Madeline M. Hospital & Health Care Used the software for: ### "Velocidoc review " October 15, 2014 4.5 Pros The software is great. There is rarely an issue, and if there ever is, someone is quick to fix it. I like how simple it was to learn and use! Cons Sometimes it can be a little slow, but it usually picks up right away . Review Source NB Noah B. Hospital & Health Care Used the software for: ### "VelociDoc review" August 2, 2014 4.5 Pros The program is easy to learn and use. When you have problems, the help desk can usually correct them. Cons The program can lock charts at times. There's no clear place to put a nursing note/triage note to be seen. Review Source HN Heather N. Hospital & Health Care Used the software for: ### "We love VelociDoc!" July 31, 2014 5.0 Pros VelociDoc is user-friendly and easy to use, even for the non-technology savvy employees we have! It's one of the best EMRs we've worked with. Cons We wish we could customize some of the options for our providers. Review Source AP Angela P. Hospital & Health Care Used the software for: ### "Great software support!" August 1, 2014 5.0 Pros They are quick to answer any calls and provide helpful information. Cons I cannot say I have anything negative to say about them. They have been great to me so far, and I enjoy talking to their staff. Review Source PT Paul T. Hospital & Health Care Used the software for: ### "Easy to use and Great for Urgent Care" August 2, 2014 4.5 Pros The software is fairly easy to use and takes a couple of weeks to become proficient in it. Cons There is no ability to customize the lab order or procedure tabs to the items that are used most often. Review Source ES Edith S. Hospital & Health Care Used the software for: ### "Physician working at an urgent care" November 6, 2014 4.5 Pros The program is easy to use and learn. It is organized well, from triage notes to review of systems, all the way to exam. Cons It's a t-system check list. I sometimes have to had additional notes. Review Source EB Erin B. Hospital & Health Care Used the software for: ### "VelociDoc in Urgent Care" July 31, 2014 2.5 Pros I like being able to see the patient's DOB, name, and gender at the top of the screen when I'm not in the demographics page. Cons You're unable to use the tab button to jump from field to field. Review Source DT Duston T. Hospital & Health Care Used the software for: ### "One year of frequent use" August 9, 2014 4.5 Pros Electronic medical records do tend to make things easier. This software does seem to be pretty user-friendly. Cons As will all things electronic, it does crash and go down from time to time. Review Source BC Barbara C. Hospital & Health Care Used the software for: ### "Practice Velocity software" July 31, 2014 5.0 Pros I like the ease of use and the ability to speak with live support team members. Cons There are very few Tier 2 support personnel. I wish they would integrate with more vendors for products. Review Source PH Pam H. Hospital & Health Care Used the software for: ### "VelociDoc is amazing!" August 21, 2014 5.0 Pros It's very user-friendly! This is by far the best software my employer has ever used! Cons Occasionally, there are kinks in the updates that take longer than I like to work their way out. Review Source FD Felicia D. Medical Practice Used the software for: ### "I absolutely love PV when you are identified by log in." July 30, 2014 5.0 Pros It's so user-friendly. Just a click of a button helps you create an an awesome chart! Cons Like most software, it can be slow at times, but it's okay. There's really nothing to dislike. Review Source JS Joellen S. Hospital & Health Care Used the software for: ### "Exceptional software" October 28, 2014 5.0 Pros I like the ease of use, friendliness of customer service and knowlede of customer service. Cons I like everything. I do have to say, I think my favorite thing is the customer service. Review Source DT Doreen T. Hospital & Health Care Used the software for: ### "My review for VelociDoc" July 31, 2014 3.0 Pros It may take some research, but you usually will always find the info you are seeking. Cons For my purposes, I find it time-consuming and slow to move around from screen to screen. Review Source MW Mary W. Hospital & Health Care Used the software for: ### "Daily use/urgent care setting" August 8, 2014 4.5 Pros It's easy and effective and user-friendly. I can make a phone call and speak with a live person. Cons There isnt a way to no-show or cancel appointments from the log sheet screen. Review Source DP Dennis P. Hospital & Health Care Used the software for: ### "VelociDoc! Oh My!" July 31, 2014 5.0 Pros I like the ease of use and the ability for web-based usage. The support team at PV is amazing. Cons I wish the system and its web-based programs were made as apps for the iPad. Review Source CK Catherine K. Hospital & Health Care Used the software for: ### "As a newcomer to PV, I feel it is very easy to comprehend." August 12, 2014 5.0 Pros It is very self-explanatory. Cons I really don't have anything to compare it to. I am a novice to the system. As far as I'm concerned, this is the system to compare others to. Review Source AP Amanda P. Hospital & Health Care Used the software for: ### "Very awsome" August 8, 2014 5.0 Pros It's easy to get from one thing to another and to find a patient without going to different places. Cons Everything is the way it should be. Nothing needs to changed at all. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.