# Page 18 | Aha! Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Aha! the right Diagram solution for you? Explore 561 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144020/Aha/reviews

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Aha!

4.7 (561)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Aha!

## Showing most helpful reviews

Showing 426-450 of 561 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MV

Marco V.  
Secretaris  
Civic & Social Organization  
Used the software for: I used a free trial

### "Great for collecting ideas and votes in a community"

June 19, 2022

5.0

Very mature tool for idea mgmt. Great support.

Pros

\- Low friction voting & login: Users click vote, and their e-mail adres. That's it. - Ability to brand the portal - Dutch translation - E-mail template customization - Merging ideas and their votes - Idea reports - Consent management option - Survey option - Option to add customer pages

Cons

\- Not possible to capture additional user information (at least I couldn't find it)

Review Source

Response from Aha! Labs

October 19, 2022

Hi Marco, Thank you for your positive review! It is great to hear how Aha! is helping your organization achieve success. We have great support articles (https://www.aha.io/support/ideas/ideas/ideas-portals/ideas-portals-introduction) that may help you when working with ideas portals. But we would love to learn more about what additional user information you are interested in capturing and see if we can help. Our Customer Success team are all former product managers and would love to answer any questions you may have at support@aha.io.

JS

Jonas S.  
Business Development  
Glass, Ceramics & Concrete  
Used the software for: I used a free trial

### "Best software for our use case"

February 15, 2022

5.0

Pros

in one single program, you can develop, build and review your vision, goals, milestones, tasks. Other programs didn't have the full range of possibilities in my eyes.

Cons

I want to schedule and prioritize workloads. In my eyes, this field can be optimized. I want to know how much time my employee has to work on other projects, as well.

Review Source

OQ

Olivia Q.  
Program Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Best Customer support ever!"

July 28, 2020

5.0

It's a good product and it's helping my team. The Customer support is the over the top, every question I have and every obstacle I come across is dealt with quickly and efficiently. I'm quite impressed by the team!!

Pros

The roadmap feature is very good and it helped to organize some of our project timelines. I like that it's more than just a roadmap, you can integrate with Jira, you can add tasks. There are so many options, it's very useful

Cons

Some of the navigation is a bit confusing, it's not as intuitive as I would like it to be.

Review Source

AL

Ada L.  
Technical Product Manager  
  
Used the software for: Less than 6 months

### "It's great and feature rich"

July 24, 2017

5.0

To help with the annual planning and project intake.

Pros

It enables us to manage the annual plan and the every day project requests. We are now able to see how the requests tie back to the annual plan. Aha! is also very flexible to allow for customized fields which is very important to us. It also has great import/export capability for features and ideas.

Cons

The import capability is a bit lacking. The other thing that I don't like is how to select the product filtering. Since we have a lot of products (300+) defined, since there is no select all option in filtering, many times I need to click many times to select all the products that I need to be included in the list/reports.

Review Source

CL

Cindy L.  
Sr. Prod Manager  
Computer Software  
Used the software for: Less than 6 months

### "Really great customer service"

October 23, 2019

5.0

So far so good!

Pros

The tool itself is pretty robust and has good integration capabilities to JIRA and Zendesk. But the best part I would say is the Customer Support because they are quick to get back to you and patient while you are working through your own user errors.

Cons

Some of the customizations is not as easy or quick to find but the documentation is top notch so often times, if you just did a Google search and read through the documentation, you will get everything you need.

Review Source

VR

Verified Reviewer  
Senior Customer Success Manager  
Computer Software  
Used the software for: 6-12 months

### "Great tool for internal feature requests"

August 26, 2019

5.0

So far, it has been a positive tool to manage our internal product requests.

Pros

We now use Aha! instead of an intranet to manage internal-product requests for our software. This has been much easier than managing our own proprietary system.

Cons

I'm not sure if this is an access issue, but we don't have an ability to upload images. This would help when explaining the necessity of product requests to our development team.

Review Source

CH

Christina H.  
Business Analyst  
Food & Beverages  
Used the software for: I used a free trial

### "Great tool for managing portfolio"

July 25, 2019

5.0

The team was extremely helpful as I got into the tool and needed best practice guidance. They were focused on getting me the background I needed to setup successfully.

Pros

JIRA Integration, Place to capture and prioritize ideas and process improvements. the templates were great since we spin up new projects regularly.

Cons

It has been a challenge to get PMs out of the MS Project Mindset to managing those project details in Aha. Maybe a job/tool that helps effectively communicate how best to make that transition?

Review Source

AM

Aleksei M.  
  
  
Used the software for:

### "Marketing Product Owner"

April 26, 2017

5.0

We have been using Aha! over the past year to simplify planning and elevate the way we run our marketing function at Panserve to the next level. Partnering with the Aha! customer success team, as part of the concierge service, we have increased the efficiency of our marketing processes and expanded the transparency of the function and its deliverables out to the wider business - one of our core drivers for success. We are now able to plan further ahead than ever before, manage our product roadmaps and share that roadmaps across the company so stakeholders and teams have full visibility of what is scheduled for delivery. We have realized improvements in our own product development process. In short, this has simplified the way we work internally and brought the various teams closer together towards a common goal. If you are looking for the best way to drive your marketing roadmap forward, I highly recommend Aha!

Pros

Aha! provides that most product management tools are missing: high-level product information, strategy, goals, and initiatives

Review Source

VR

Verified Reviewer  
Enterprise Tool  
Information Technology and Services  
Used the software for: Less than 6 months

### "Administrator Feedback"

October 10, 2019

3.0

Pros

As tool administrator for the company, found the tool very ease to use and integrate, the functionalities and documentation founded t be very comprehensive and the concierge service is always there to support and help.

Cons

It could became little nightmare if you don't start with specific plan and idea all the configuration from the beginning of the usage and implementation, since many teams with different approaches and ideas may quickly make your day more busy.

Review Source

GO

Gunhild O.  
Project manager  
  
Used the software for: Less than 6 months

### "Intuitive and scalable tool for your entire business plan"

June 12, 2018

5.0

Pros

Captures all aspects of my project, from business model and strategies to roadmap and feature development. Very quick to get started with easy to understand guides and steps. Great tool for gathering ideas and user feedback through a configurable portal you can embed on your website. The ideas gathered can be voted on and elevated to the roadmap. Integration with Jira for task managment. We're a small startup, and have had lots of documents lying around for fund raising that we now can find in one place.

Cons

Haven't found language support yet for Norwegian (might exsist) Would love a plandisc feature to schefule meetings and repetive tasks etc.

Review Source

RC

Ruth C.  
Product Manager  
  
Used the software for: Less than 6 months

### "Great product management tool for teams "

March 14, 2018

4.0

Pros

This tool helps us to keep all our documents and information relating to product management in one place. The gantt chart is really helpful for roadmap planning and it makes it easy to schedule work. It makes working with remote teams in other countries really easy and streamlined.

Cons

This tool can do so much I feel like I barely scratch the surface of what it can do. It does take some time to get to grips with all the features and functions available.

Review Source

SD

Sam D.  
Senior Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Roadmap product out there. No question."

April 29, 2020

5.0

Overall I am happy with Aha.

Pros

The product is comprehensive. It starts from strategy and helps get down to task level and offer multiple views.

Cons

Graphics and usability of the website can be improved. Roadmaps and other elements could have better graphics support. See Prezi for example.

Reason for choosing Aha!

Comprehensiveness

Review Source

PS

Parvesh S.  
Head of Partner Programmes & Product  
Automotive  
Used the software for: 6-12 months

### "Flexibility"

January 20, 2020

5.0

Great

Pros

\- flexibility - integration capability - hands on support

Cons

\- difficulty managing productivity of POs

Review Source

AS

Alexander S.  
Co-Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product for your products"

March 14, 2018

5.0

Pros

It's great to use Aha! We use it regularly to manage our product. It assists us with linking our strategy directly to the work we do. It also helps create easily shareable roadmaps (both with traditional through PDF and modern stakeholders through the PDF). It also integrates with tools like ASANA, so different teams can easily align . Ditch more manual software for your roadmap planning and start trying it out (with all features) for free!

Review Source

JH

John H.  
Product Manager  
  
Used the software for: Less than 6 months

### "Great 4DX type approach for stopping on top of your product pipeline"

July 10, 2017

5.0

Pros

Fantastic dashboards from high level product overviews and strategy to schedule releases, allowing product managers to have a one stop, centralized database for managing every product from idea conception to commercialization.

Cons

The software works as intended and as it was marketed. My only small complaint is the redundancy of having to manage users for each individual product. Once they are loaded and granted access, one should be able to control permissions for the users within products themselves. This lack of functionality is only a matter of convenience and does not affect the efficacy or usefulness of the software package.

Review Source

SS

Scott S.  
VP Product MAnagement  
Hospital & Health Care  
Used the software for: I used a free trial

### "A great product with opportunities to improve navigation"

February 10, 2020

4.0

Although only in the trail, we can see the potential. Since table extensibility is our primary concern - I'm not sure why you would limit a trial functionality.

Pros

The ability to extend meta data by building external tables is a must have feature for us! This allows us to apply industry specific taxonomies to help us prioritize.

Cons

The abbreviated menu structure isn't as intuitive as it could be although there seems to be ways to get to records alternate ways if you search help.

Review Source

JS

John S.  
President  
Computer Software  
Used the software for: Less than 6 months

### "Excellent Customer Service"

August 11, 2020

5.0

Good documentation and very responsive customer support.

Pros

The idea portal is most capable one available -- and the system provide a full lifecycle solution.

Cons

It is very feature rich and as a result, it takes time to learn it and understand it. For someone who may want to just start with just an idea portal, its a steep climb. That said, its a system that you can grow into and avoid having a number of point solutions.

Review Source

NS

Nigel S.  
Director of IT & Development  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great Support"

July 29, 2020

5.0

Good, support are brilliant. Often find the solution complicated, requiring research and dedication on how to set it up correctly.

Pros

Ability to define lifecycle, tracking and monitoring progress, alignment of ideas against the strategy, scoring and voting, ideas portal.

Cons

Cost as its inhibiting a much wider adoption

Review Source

MC

Matt C.  
Global Strategy Deployment Leader  
Biotechnology  
Used the software for: Less than 6 months

### "Good software with a short learning curve!"

April 21, 2022

4.0

As a brand new user, I was able to load and manage my new project within a few hours.

Pros

Ease of updates and use. Intuitive features easier to use than other complex PM tools.

Cons

The various licenses are difficult to identify...and know which one you have.

Review Source

YD

Yiwen D.  
Software developer  
Computer Software  
Used the software for: 6-12 months

### "Aha! has great support"

March 28, 2022

5.0

Pros

Support is great! if user has a question, always get help from support team quickly.

Cons

Azure DevOps integration, It takes a few mins, sometime more than 5 mins to update AHa! from Azure DvOps.

Review Source

Mitchell A.  
Marketing Manager  
Design  
Used the software for: Less than 6 months

### "Need customizable collaborative feedback? Aha! is your software."

February 23, 2019

3.0

Pros

Aha! has created a great system for teams to build better products. Functionality to suggest and upvote ideas is a must have for any quickly evolving company and Aha! does just that.

Cons

Aha! isn't the prettiest software, as with quite a few productivity softwares it chose functionality over form, it's not the worst choice but it has some work to do in the future to become the best.

Review Source

VM

Vijay M.  
Product Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Best of breed roadmap tool "

October 30, 2017

4.0

Pros

\- Well connected data model - Workflow-driven - Plenty of visualization options - Awesome customer support

Cons

\- It appears like they haven't implemented security around roles yet - The configuration settings could be better organized - Could be less menu-driven

Review Source

JG

Jim G.  
Manager, Data Analytics  
Telecommunications  
Used the software for: Less than 6 months

### "New User to Aha!"

May 5, 2022

4.0

Overall good. Finding some good use cases

Pros

It is quite easy to generate a basic roadmap and I am learning every day.

Cons

The lack of functionality within in the presentations section. The live updates to presentations are great, but if they are not formatted to fit the slide size it they become challenging to present (headers don't freeze as you are scrolling for instance)

Review Source

Response from Aha! Labs

October 19, 2022

Hi Jim, Thank you for taking the time to leave a review. We appreciate your feedback on our presentation functionality and would love to learn more about what you are trying to accomplish so we can help. Please contact our Customer Success team at support@aha.io — every member is a former product manager and has deep knowledge of our software.

DH

Declan H.  
Product Owner  
Information Services  
Used the software for: Less than 6 months

### "Great onboarding experience"

January 7, 2020

5.0

Great at responding to any queries you have, no pressure or hard sales tactics which is rare.

Pros

The visual options for displaying our roadmap to stakeholders outside of the product team is the primary reason we chose aHa as it makes it much easier to see what is coming.

Cons

It's more expensive than any of the other options we reviewed but hopefully as we use it more and more we will see just why. So far so good though!

Review Source

DEMBELE M.  
CEO  
Financial Services  
Used the software for: I used a free trial

### "Aha review"

February 24, 2020

5.0

Pros

The ability to link operations an strategy is very important in business. Aha make it possible.

Cons

The user experience could be improved to make it more intuitive.

Review Source

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