Guidebook

Guidebook


5 / 5
46 reviews

Who Uses This Software?

Event professionals, higherEd administrators, corporate meeting planners, association executives, or anyone looking to build his or her own mobile app.


Average Ratings

46 Reviews
Ease Value

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/year/user
  • Pricing Details
    Metered guide pricing is $5 per download, or Premium guides from $3,500.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Guidebook
  • www.guidebook.com
  • Founded 2012
  • United States

About Guidebook

Guidebook is a DIY app builder that allows you to create your own app without any coding skills. Just pick one of dozens of awesome templates, drag & drop any features you want, customize it the way you want, and hit Publish to create your app in minutes. Whether you want an app for your wedding, university, or to power your entire Enterprise, Guidebook has you covered with the most beautiful Android or iPhones apps out there. Just ask the millions who already use Guidebook!


Guidebook Features

  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Change Management
  • Collaboration
  • Design Templates
  • Drag & Drop
  • Feature Library
  • Prototyping
  • Testing Management
  • Visual Interface
  • Abstract Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client Management
  • Registration Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Audience Segmentation
  • Campaign Management
  • Email Marketing
  • Event Calendar
  • Landing Pages / Web Forms
  • Location-Based Marketing
  • Reporting/Analytics
  • Social Media Promotion
  • Surveys & Feedback
  • Website Management

Guidebook Reviews Recently Reviewed!


Excellent tool for conferences, training, orientations etc.

Jul 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have used guidebook for a few years now. Most of my usage experience has come as a conference attendee. I no longer need to get tree-killing printed conference schedules (unless I am presenting, then I want a copy)!

The tool is very easy to use in most situations. You can create a registration/check-in for folks, put in guides, schedules, reminders, and push notifications to users.

I have explored using it for my own office as well, and had worked with guidebook to set up a trial. I thought the tool was very useful for our work (University - training undergraduate student staff), however, the price was a little too high for the extent to which this product would have been helpful, so I decided not to go through with this.

Cons: The schedule explore can be a little clunky, it will not keep your place at times, randomly refresh itself, etc. The search feature can be your best friend if you know what you are looking for, because the organization system is not designed for any specific context, which means that while it is good for many different uses, it leave a little to be desire in each specific context.

Overall: Significantly reduce printing costs and paper usage. Allow individuals to plan better. Send updates in a timely fashion. Allow users to interact with each other.

Guidebook user for over 7 years!

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Guidebook event app continues to grow and become more valuable to my attendees. Each year something new is added creating more value. The interactive social feed allows attendees to connect with each other. Pushing out notifications enables me to draw attention to key events during our conference. Evaluation of our educational sessions provided immediate feedback to our presenters.

Cons: At times there are features I wish were present like being able to jump to a certain letter in the alphabet when listing presenters. However, when I suggest these be added in future updates, I receive positive replies. I also have disliked what seems to me to be a continual change in the interface where the app is built. While it is intuitive and easy to use, the look seems to change too often for me.

Overall: When I began working with Guidebook in 2012, they were a new company and I was new to the event app world. Needless to say, I had many questions over the years. Each and every question was quickly answered by Guidebook's support team. At no time was I made to feel that I was asking a foolish question. Their professionalism and service exceed most companies I have worked with during my career as a meeting planner.

Guidebook is Awesome!

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use! Everything is very straight forward and even if I don't know how to do something, the support team responds in record timing. I enjoy the customization and easy drag and drop features. I also love the ability to copy content from one guide to another to save time on building.

Cons: Sometimes there are small glitches that cause me to have to reload the page, but nothing crazy. Any issues that arise are totally normal (nothing is 100% perfect) and are resolved quickly. I do wish that the sponsor cards could be copied to the next guide as they are usually the same.

Overall: Guidebook was the first time that we switched from a paper program for participants to an electronic app. It has brought our company's events into the 21st century and truly improved the experience of our event participants. Not only that, but it is a great improvement for those who have to create these guides for participants. My current supervisor had to create these paper programs and she always tells me how much she hated it! For me, it is wonderful to build technological skills and actually have fun creating this service for our participants.

Guidebook is a one-stop shop for conferences

Feb 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used Guidebook at several conferences, and love the ease of use as well as the total elimination of printed schedules and information. With the option of selecting what events I am planning to attend (and setting calendar reminders as well!) out the menu of offerings for any given day or time period, this makes scheduling a breeze. Maps, powerpoints, speaker notes, and options for social networking allow attendees to have any information they need just with one app.

Cons: For my purposes, I didn't have any complaints about this software or its utilization.

Overall: Guidebook eliminates the need for any printing, which cuts down on costs and waste. Guidebook makes it easy to stay on schedule, with maps and reminders. Connecting with other attendees is easy too, through the app, without needing to give more personal information than what you'd like while still having a way to network.

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Simple Setup for Events

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Guidebook is a pretty easy tool to use when coordinating, planning, and scheduling events such as conferences and organizational/ company days. I have used in education when planning PD days for our district or when attending conferences. best part is the mobile app that users get to use and interact with when you make it live. Decent amount of included capabilities as well, that are in the free program, including images, and a feedback system.

Cons: When using with the free program, you are limited to the total number of downloads of your mobile app. I assume when paying this will change. As of now, the free version has sufficed.

Overall: Guidebook helped me plan and coordinate a staff PD day for my school district. Users were able to interact throughout the day and plan out the sessions they wanted to attend digitally, without needed to carry a paper copy with them. This also helped me promote our day/event as well as provide acknowledgment to those companies that helped support our event.

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Campus welcome information

Nov 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It puts the essential information in the hands of the people who need it. It's easy to navigate. Icons are universal and understandable. Sending out schedule changes, updates, or reminders is a great feature. Easy for the guest to create a custom schedule.

Cons: The hardest part is taking a nice, orderly word document and getting into excel format to upload. It's hard to put one session with multiple sections into a format that works for the guest to easily choose and add to their personal schedule. Guest can't add non-Guide events to schedule.

Overall: We know that the majority of our first-year students were able to download the Guide, so we were able to communicate with them for their first weeks. Families who used the Guide were complementary.

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Write down your activities in a more didactic and efficient way.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The method of organizing for each of your activities that you can save as a digital book is really amazing and useful, with the app you do not worry about taking paper and pencil as in the old school, although necessary but not so practical.

Cons: It is a little confusing when looking for your activities and it brings problems when editing, there are cases that do not save the modifications.

Overall: With Guidebook to organize my days and write down important things is very simple and fast, it is enough to just look for the app and start to write down.

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Guidebook helps us look good!

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a religious, non-profit organization we don't often get high marks for being cutting edge or contemporary when it comes to our uses of technology. We have made some huge strides in the last 5 years and Guidebook has been part of that formula. Guidebook is one of the top things constituents mention in post-event surveys as something helpful we offer to improve their experience. I spend many hours perfecting the setup but I can't take credit for the platform itself. That's all you!

Overall: Guidebook helps us offer a tool for our event participants that we'd never be able to create on our own.

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We used Guidebook at Annual Conference this past May. It was a way better presentation of events.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When we had Guidebook as a list of events, dinners, speakers, etc. It was a great way to stay on top of things when so much other stuff was happening at Annual Conference. I even had access to some information that I did not have before because of Guidebook! I simply never saw it when the Conference used printed guidebooks.

Cons: Depending on the stuff i was looking for, Guidebook was kind of overwhelming my first year, because it was such a Big Conference with a lot of information.

Overall: This software kept me organized at Annual Conference for the last 2 years.

Guidebook Excels as interactive meeting guide

May 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease with which I can manage all aspects of the program, as well as the success rate for people using it onsite. Even those who may be 'technologically challenged' found it easy to download and easy to use

Cons: For my purposes, I could not find any part of Guidebook that was difficult or unclear to understand, learn or use.

Overall: The experience was unparalleled, especially when it came to the support. As a once-a-year-user, many aspects of the program are updated from one year to the next and the support I received in navigating the newest platforms was always prompt, efficient and on-target

Best Option for Value

May 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Guidebook has many good things...not only is the system that helps you create your guide app super helpful, they have a ton of resources, the support is phenomenal and you cannot beat the price.

Cons: There really aren't any cons...maybe some information on how to customize it a bit more to match branding standards...or a way to do so...but I imagine this would drive the cost up. I would prefer to keep pricing the same to be honest.

Overall: From small meetings to larger incentive travel, Guidebook has been a helpful resource. We are actually looking into how we can implement the use of it into our actual meetings. Our team has realized the benefit, but it is harder to get our guests to download the app.

Guidebook is Making Our Printed Program Obsolete!

May 19, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Guidebook gives our conference attendees a complete program in their pocket (on their phone). I like being able to upload the schedule, exhibitor information, etc. from Excel.

Cons: There are a few things I'm still figuring out, such as uploading bulk photos. It's not that the software doesn't do it, but at least for me, the learning curve is a bit steep.

Overall: We are printing fewer program books for our conference and I expect we will ultimately stop printing them altogether. That saves us money.

Good product, very intuitive and comes with a great customer support team

Nov 21, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The guides we create are very easy to build and navigate. Most menus and items can be customized and the website's support FAQs and step-by-step instructions are incredibly helpful. If an answer can't be found there, I've always gotten quick answers from the support team that address what I need.

Cons: The only reason I'm not rating this 5 stars is because there's no lead tracker availability. At our conferences, we have exhibitors that would like to follow up with attendees more directly than just saying "do you have a business card?".

Further, we would like to track actual attendance at sessions by having a QR code printed on badges and someone at the door to scan as people arrive. As much as we encourage our attendees, we know not everyone will download the app and check-in to sessions, so that doesn't give us the most reliable data.

Overall: Ease of use and a consistent product we feel good about promoting to our attendees.

Guidebook is Awesome for Non Tech People!

May 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This application was so simple to set up and use. No "programming" type functions required of me. Their Customer Service Folks walked us right through the set up and any questions we had afterwards! But most of all, our "end users" LOVED the app.

Cons: A bit pricey, but, worth it! We paid for 2 years at a time to get a discount.

Overall: We have used Guidebook for 2 years for our annual Convention. It was easy to set up and this year (2nd year using) we simply kept the sections we liked, edited out the ones we didn't use and added in some new features. Our attendees love that we stayed with the same app year over year. Will use them again!

Great as a conference attendee; okay as an event organizer

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I loved using this as a conference attendee. It was great to have the entire conference schedule on my phone with the ability to add my personal sessions, view a map of where the session rooms were located, and review each individual session.

Cons: We used this at our University for an Open House event we held, and it was not as easy to set up for our guests as I would have assumed. Since our Open House utilized all of campus rather than one building, getting the map feature to function effectively was difficult. When I had questions during set up, I was directed to view online help tutorials, which were not always that helpful.

Overall: Overall, I've had a positive experience with Guidebook. It has the capability to be an incredibly useful tool!

Guidebook is wonderful, we use it each year for an annual conference!

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's very easy to use, everything is well laid out. It's visually appealing and I can always find what I need. Customer support has been wonderful and they are always helpful!

Cons: I guess the only thing that I would say I like the least is the cost for upgrades - we would really like to use the "tracks" for our conference, but it is really the only benefit to the upgrade for us so we have chosen not to do it.

Easy to use, great product!

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For the infrequent, smaller user, it is wonderful that we can use the product for free. It is so easy to use and well received by those who have access to our Guidebook. Thank you so much for a great product!

Cons: The only con I have is that I wish there was a subscription between the free option and the next level.

Overall: This software made my company look more professional during our events, which made me look good!

Love Guidebook

May 09, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love using Guidebook. It's so simple to teach other editors as well as edit myself. Even though the layout is simple, it's still easy to get creative and intentional with.

Cons: With we had more control of layouts. An easier way to put in static maps as PDF files would be great too,

Overall: Love Guidebook. Simple, easy, effective. And great customer service.

Education Conference Tool

May 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Guidebook helped us organize all of our conference and session logistics in a way that college students loved to engage with. As the guide designer, I found the tool so easy to use.

Cons: The guidebook download takes up a little bit of space on student's phones, which a few complained about.

Overall: Guidebook was an important cornerstone to our conference planning and implementation.

Great Way to Build an App for an Event

Mar 20, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how easy and user-friendly it is. I do not have coding experience myself, but I'm able to use Guidebook to create an app for a large conference. Many people on my team can be admins, and we can all edit, add photos, insert descriptions, and make sure everything looks great. The end result looks awesome on mobile devices and takes our conference to the next level. I also love the metrics, which help us know where to put our efforts/improvements.

Cons: We use this every year, and when I log on it always defaults to first app rather than the most recent one. This isn't a huge deal, but it is annoying.

Overall: We needed the ability to build an app for a large conference that attendees could use to build their agenda and that we could use to communicate in real time. Guidebook gave us that power, even though we didn't have tech/coding experience or knowledge.

Easy to use event management application

May 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Notifications to event attendees

-Ability to clone guides so that you don't have to rebuild for the next event

-Easy upload of documents

-Banners

Cons: -No Instagram icon for social media

-Attendees get confused with a preview vs. a live guide (there should be only a single presence of a guide when downloading)

Overall: The ease of communication to attendees during events.

Great, User Friendly (Developer and User) Product

May 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Guidebook is incredibly intuitive and easy to use. It provides a professional, functional and user-friendly app for those who are just beginning to offer an app, or those with more sophisticated app needs. It's user-friendly for those developing the app and those using it!

Cons: I wish Guidebook included an option for lead retrieval.

New user Guidebook experience

May 01, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The GUI was very user friendly. I started designing a page without any experience and didn't have any complications.

Simple to edit and publish pages/updates.

We could plug in a lot of information without yet publishing the guide.

It was also very easy to send out our guide (by text link) during our registration.

Cons: In the past have had difficulty searching for guides, Though this seems to have improved.

Overall: Overall, for an entry level guide admin, I thought the experience was simple and easy. Customer support was also helpful and reached out during the process for questions without first being contacted by the user.

Best event app on the market

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great UI. Easy to build apps. Excellent customer service. There are a lot of event app companies out there, but Guidebook is by far my favorite. Both from a user's and admin's perspective.

Cons: App store no longer allows for branded apps, so you have to create an app within Guidebook's app. Not the worst, just wish Apple were less restrictive.

Overall: Guidebook allows us to eliminate printing and offer users a much improved experience at our annual conference. We collect feedback through the app, facilitate networking, sell sponsorship placements, and give attendees all the information they need. It's been a really useful tool, well worth the investment.

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Great App for our Conference

May 07, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set-up the app including importing sessions, exhibitors, etc. The help documents are great too! We had a rep contact us and gave us some great suggestions for our app after it was built.

Cons: For large imports, you have to get the data just right to import correctly. But like I said the help documents were wonderful so not really a complaint. Just have to put something here :)

Love Guidebooks

May 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the my schedule feature. Customizing my schedule is so helpful especially when there are lots of options

Cons: I wish I could stop people from downloading on multiple devices

Overall: I have a good experience using of it from bite sides

Simple To Use, As in Depth as you Want it. A Valuable Event Tool.

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost is perfect and the setup is a breeze.

WYSIWYG Editor.

Ability for push notifications.

Live updates to people attending your event.

Optional ability to set up a social section to improve interactivity for guests for your event.

Cons: Doesn't always push EVERYTHING a user may want pushed.

Guidebook App is the perfect way to go green and maintain functionality

May 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app is great to build your conference schedule and have attendees be able to view sessions and then add the sessions to their own schedule. Our attendees enjoyed the interactive feature to post pictures and questions for all to see.

Cons: Guidebook is expensive, but I'm also not aware of cheaper options with as good as quality as Guidebook.

Overall: We loved our experience with Guidebook. It has so many great and valuable features. Attendees loved it, and it was highly used. Customer service was also responsive and helpful.

Great software for convention app

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and our employee liked the simplicity

Cons: Only con was that some customization too support calls due to limited instructions

Excellent product

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for both admins and users, great quality of app, excellent and useful features

Cons: The only thing that users ask for is integration with Google Calendar.

Great for conferences

Feb 24, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have used the free option for a couple of years and it is easy to use and update. The customer service is great too.

Cons: I had a little issue uploading the program initially and ended up having to delete duplicates times three! I should have read the directions more clearly to begin with.

Overall: KACRAO has used this software for our annual conference for two years. I uploaded the program last year and after a few initial glitches, I read the instructions, those clearly defined what my issue was. I then uploaded the program and it was great for our organization to be able to use it throughout the conference. I would highly recommend this product to anyone looking to utilize an online program for an event.

Recommendations to other buyers: Read all the way through the instructions first :).

Decent app to view material

Apr 22, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the fact there are detail sections for each events and can set reminders, etc

Cons: would be nice to have a dark mode setting if possible

Great and Easy App for Small Businesses

May 03, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app was easy to set up and manage. Even a non-technical person can do it

Cons: It was quite a bit more expensive than other apps of the type

Overall: I really enjoyed using Guidebook and will probably use it again. Currently I'm looking at other apps that are less expensive

Great App for Customizing Schedules!

Mar 08, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I appreciate the price point, as it allows organizations to only pay for users who are actually downloading and utilizing the app. The ability to upload schedules form a spreadsheet is also helpful.

Cons: I don't believe there's an option for users to rate/review sessions they're attending at an event. This can make getting feedback more difficult.

I love that Guidebook is digital

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that guidebook is an all online platform which makes hosting orientations and meeting 100% green and also makes editing and revisions a piece of cake since its all online.

Cons: one of the things I wished I had with guidebook was tracking metric to see how many times it was vied not only during its run but post as well.

We set up an app through Guidebook for our annual company retreat - everyone LOVED it!

Nov 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was extremely easy to use, update and customize - even with the free version. I will be creating an app for everything now - personal vacations, corporate events and more!

Cons: The publishing process was a little confusing. Maybe I skipped over some prompts at the beginning that explained it but I had to go digging in the help section for an article that explained how to do it and what happened at each stage.

Overall: We saved countless hours (and paper) by not having to prepare physical binders containing all of the information for our attendees. Everyone loved not having to carry the binders around with them in order to know where to be, where to go, what to do, etc.

Great for Beginners

Apr 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very very easy to use. I don't code and didn't have to know how to. I was quickly able to get something up off the ground with little assistance.

Cons: Nothing specifically was bothersome about the software - I was trying out multiple for a specific use case. This was much more geared towards events/conferences, that type of thing, which didn't meet ALL of my needs.

Guidebook was AMAZING for our annual event!

Nov 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We used Guidebook for our most recent annual conference and are definitely planning to use them again! Overall it was a wonderful experience and I'm extremely bullish on the product. The content management system was intuitive and easy to use. I only had a few minor questions, and it was extremely easy to be in touch with their support team, who proved equally helpful and personable. The overall feedback on the app from attendees was overwhelmingly positive, and we we're able to eliminate printing 100%.

Excellent Tool for Training Schedules!

May 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It was built to make it easy to use, and very easy for my students to navigate. Also, it had an option literally created for what I needed it to do (RA training)

Cons: N/A - the only thing that didn't work for us is that our budget is pretty small and now we cannot use this tool bc of the cost.

My personal favorite for app making

Apr 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My computer applications class was given the option of choosing an external software to help create our desired app. And after experimenting with various programs I settled on guidebook. It was by far the easiest app to help me create my own personal workout logging application, and it didn't require coding knowledge like the other programs.

Cons: I have no real complaints with guidebook, especially at it's pricepoint

Capterra loader

I discovered this app 2 months ago for an anime convention and I've been converted.

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The superb organization and the supreme convenience. I was able to spend a great chunk of time going through each and every event and marking off the ones that interested me. If there was a time discrepancy, the app let me know. It let you choose the time frame for your notifications. It kept you up to date with news alerts from the events. It had a built in map. It's the organizational tool I never thought I needed until now.

Convenient and easy to use!

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is so easy to use. I love that I can edit on the fly. It saves a ton of paper and makes it possible to keep all of the information updated that needs to be absolutely current. I have used it on trips and with with large groups.

Cons: At this point in my use of this product I have not run into any of he typical frustrations. It is simple and accessible.

Guidebook Review

Nov 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Recently attended a Aquatics Conference in Ontario, Canada. The simplicity of using this software made the conference so easy to navigate and see things that i had missed before. included maps, locations, people. So many great aspects.

We used Guidebook for a recent conference and loved the having everything at attendee's fingertips.

Nov 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Comprehensive. Ability to customize to fit your agency and/or event. Even have the ability to create a QR Code scavenger hunt.

Cons: For those who are technologically challenged it takes some extra manpower to assist them with the app.

Overall: It's a one-stop-shop at your fingertips. Saving trees and money not reproducing tons of materials.

Guidebook in Practice

Oct 12, 2016
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Comments: I am not a seasoned user, sadly. I've only used the software once, or maybe two times, but it has been at least 1 year. However, what I've found is that it works well, it just has opportunities, like all software. If there were a few more tutorials offered on use, I could tell my students to watch those for help/guidance.

Easy to use,

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use to find books of difficult access, it is easy to use, Books of all kinds and speciality, good.

Cons: Sometimes it is a bit delayed and is blocked but in general terms it is easy to use and agreeably, good.

May 21, 2019
5/5
Overall