--- title: "Guidebook Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Guidebook Software - reviews, pricing plans, popular comparisons to other Conference products and more." source_url: "https://www.capterra.com/p/144023/Guidebook/" page_type: "product" language: "en" --- # Guidebook Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Guidebook ## What is Guidebook? Guidebook empowers organizations to create beautiful feature-rich, custom mobile applications – without any coding. Businesses, associations, and universities around the globe choose Guidebook to engage and inform audiences, in real-time, whether in-person or virtually. More than 100,000 organizations, including industry-leading brands such as Coca-Cola, Amazon, YouTube, Google, and Samsung, and the world’s top universities have selected Guidebook as their mobile application platform of choice. ## What is Guidebook used for? [Conference](https://www.capterra.com/conference-software/)[Event Management](https://www.capterra.com/event-management-software/)[Mobile Event Apps](https://www.capterra.com/mobile-event-apps-software/) Top alternative Featured Overall rating Based on 65 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $6 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Guidebook?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.guidebook.com&name=Guidebook) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Guidebook 4.7 (65) VS. [4.5 (1,094)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price $6 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (64) Ease Of Use 4.2 (5,795) Value For Money 4.6 (52) Value For Money 4.2 (3,575) Customer Service 4.8 (56) Customer Service 4.5 (3,303) ## Guidebook alternatives [4.2 (40)](https://www.capterra.com/p/196600/A2Z-Events/reviews/) Starting price $3500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,801)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Whova](https://www.capterra.com/p/149712/Whova/) [4.8 (2,476)](https://www.capterra.com/p/149712/Whova/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149712/Whova/) Highest Rated [EventCreate](https://www.capterra.com/p/147664/EventCreate/) [4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147664/EventCreate/) [View all alternatives](https://www.capterra.com/p/144023/Guidebook/alternatives/) ## FAQs about Guidebook Overview ### What problems does Guidebook solve? Guidebook solves event-planning headaches like scattered schedules, last-minute agenda changes, printed program costs, and reliance on IT for app setup. Event planners, marketing teams, conference organizers, educators, and staff coordinators use it to publish mobile guides, send live updates, manage attendee check-in, and help guests build personalized schedules. Answer based on 29 reviews Overview ### Which roles and teams benefit most from Guidebook? Guidebook is most used by event coordinators, communications and marketing teams, higher education administrators, and operations leaders who need to organize schedules, share updates, and improve attendee engagement. IT and executive stakeholders benefit from streamlined information delivery, while campus and student-experience teams use it to support orientation, programming, and on-site navigation. Answer based on 62 reviews Overview ### What company size and industries is Guidebook built for? Guidebook is built mainly for small businesses at 51% of reviewers and Education Management organizations at 30%. Designed for event planners, school administrators, and corporate executives, it also serves Higher Education at 21%, with additional use in enterprises and midsize businesses at 25% each, especially for conferences. Answer based on 65 reviews Features and Usability ### What are the key features of Guidebook? Guidebook includes core event management features such as agenda management, session scheduling, event maps, reminders, and real-time updates. Differentiating capabilities include no-code mobile app building, customizable branding, attendee messaging, surveys and feedback, and attendance tracking, which support conferences, orientations, and other multi-session events. Answer based on 29 reviews Pricing ### How much does it cost and what fees or limitations are included? Guidebook starts at $6/year for the Self Service plan, billed monthly; Full Service costs 3750/year and Branded App 7000/year, both billed annually with a two-year agreement. A free trial is available. Reviewers describe it as affordable for some, but pricey for smaller budgets, with free use and upgrade costs noted. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Guidebook integrate with? Guidebook integrates with 10 third-party tools and platforms, including event, marketing, and social services such as Cvent Event Management, Eventbrite, Stova, Google Calendar, Google Maps, Mailchimp, Marketo Engage, Instagram, Meta for Business, Twitter/X, and Veeva CRM. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Guidebook offer? Guidebook provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover shared training sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced learning. Answer based on 6 reviews Getting Started and Support ### What customer support options does Guidebook offer, and how do users rate the experience? Guidebook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as quick, helpful, personable, and easy to reach, with strong help documents and proactive outreach. A few reviewers report frustration when requested product changes did not materialize over time. Answer based on 16 reviews Conference management ### Is Guidebook good for managing conferences? Guidebook works well for conference management by giving organizers and attendees one place for schedules, maps, speakers, alerts, and feedback. Event teams, colleges, and nonprofits find it easy to learn without coding, though some organizations mention pricing concerns or say attendee app downloads can require extra encouragement. Answer based on 21 reviews ## Features AI summary Based on 1,149 Conference reviews Capterra reviewers highlight these as the top features buyers look for in conference software: - **Online Registration** (**62%** of reviewers rated this feature as critical) - **Event Scheduling** (**50%**) - **Registration Management** (**57%**) Guidebook includes **Event Scheduling** and **Registration Management**, giving event teams the tools to organize agendas and keep attendee sign-ups accurate and up to date. However, it does not offer **Online Registration**. Instead, it provides **Mobile Access** (**46%**) and **Attendee Management** (**51%**), which help organizers keep participants informed and manage attendee details throughout the event, allowing teams to run conferences more efficiently and improve the attendee experience. Event Scheduling 4.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Plan an event's time and location Registration Management 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Mobile Access 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Attendee Management 3.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Email Marketing 4.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Reporting/Analytics 4.3 (4) 0.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Guidebook 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Agenda Management: Access event or meeting agenda online - API: Application programming interface that allows for integration with other systems/databases - Application Development: Build unique software tools based on your specific requirements - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Badge Management: Create, manage, and print wearable badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Design Templates: Create designs using pre-built templates or customize them with flowcharts, mindmaps, wireframes, network diagrams and org charts - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Maps: Show location of event's rooms and activities on a digital map - Event Scheduling: Plan an event's time and location - Gamification: Games or game-like elements to track progress and reward accomplishments - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Multi-Event: Utilize the same app for multiple events - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - One-to-One Messaging: Send personal messages to clients or attendees - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Speaker Profiles: List information about event speakers - Sponsorship Management: Raise funds via sponsors and grants - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design - Weddings/Parties: Software that specializes in weddings, public and private parties - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.5 (63) 4.5 Based on 63 reviews ## Pricing Value for money 4.6 (52) Free Trial [View pricing plan details](https://www.capterra.com/p/144023/Guidebook/pricing/) Self Service $6.00 Other,Per Year It includes: - Anytime - A Single One Use Guide Within the Guidebook App - Audience Management Toolkit - Code-Free Application Builder - Content Sync Integrations - Email Support - Interactive Tools and Social Feed - Offline Access of Integral Documents & Contacts - Real-Time Updates Full Service $3,750 Flat Rate,Per Year It includes: - Anytime - A Single One Use Guide Within the Guidebook App - Audience Management Toolkit - Code-Free Application Builder - Content Sync Integrations - Custom Icon Library - Dedicated Account Management - Email Support - Interactive Tools and Social Feed - Offline Access of Integral Documents & Contacts - Real-Time Updates - Scaled Pricing for Bulk Orders - Unlimited Downloads Branded App $7,000 Flat Rate,Per Year It includes: - Advanced Security Options - Anytime - A Single One Use Guide Within the Guidebook App - Audience Management Toolkit - Code-Free Application Builder - Content Sync Integrations - Custom Icon Library - Dedicated Account Management - Email Support - Enterprise-Wide Admin Panel - Interactive Tools and Social Feed - Offline Access of Integral Documents & Contacts - Real-Time Updates - Scaled Pricing for Bulk Orders - Unlimited Downloads - Unlimited Org Members/Admin Users Value for money 4.6 (52) 4.6 Based on 52 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (56) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (56) 4.8 Based on 56 reviews ## User reviews Overall rating 4.7 Based on 65 reviews Filter by rating 5(49) 4(13) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent AR Amanda R. Education Administrator Education Management ### "Decent App but Could be MUCH Better!" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 August 21, 2025 Extremely frustrating. We have been using this App for three years and have expressed our frustrations, yet nothing seems to improve. The app could be great if Guidebook would listen to their customers and make needed adjustments. Pros That it interfaces with Open water so that we can use one system to plan and run our conference. Once the app has been downloaded and the attendee manages to log in (which is a horrible mess) it is easy for attendees to use. Cons The invite-only feature is horrible. We would like only those who have registered for our conference to have access, but the whole process of having to click a link in an email to log in creates huge issues when some phones block the link. We should be able to upload the emails of the registered attendees, and they should be able to log in and create their own password without having to click on links in emails. Also, we should have the option of downloading QR codes for each attendee to be placed on conference badges so that attendees do not have to have their phone to be scanned into a session. Attendees should be able to see what sessions they have been scanned into. We or attendees should be able to print their certificates of attendance directly from Guidebook instead of us having to download all of the attendance information, organize it, create a system to create the certificates and then email them out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Abriah F. Executive Assistant Higher Education ### "Outstanding Aide " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 Overall Guidebook has been one of the best programs we've used. Each year we find a feature that helps to make our NSO less stressful and more impactful. Pros I really loved the convenience of having one location to place all of our event agendas, maps, surveys, advertisements, reminders, etc. so that our parents and students could find them all when needed. It helped to keep them on schedule during our New Student Orientation as well as gave them a place to find answers to the majority of the FAQ's that would have bombarded our administrative offices. It also reduced the traffic of "lost" individuals on our campus with the map feature. Cons There were a few technical issues we had when trying to upload our agenda, however we reached out to technical support and they were efficient and extremely helpful. We were able to resolve them in no time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NS Neil S. Executive director Education Management ### "Great product " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 12, 2022 Great Pros Ease of use and familiar to most conference attendees Cons I wish the import of sessions was easier Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EF Elizabeth F. Assistant Dean Higher Education ### "Guidebook - excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 Copying over the old guide was not as seamless as I expected, but easily fixed by customer support. Pros The Guidebook mobile app is the perfect tool for managing our academic conference! Very easy to input information, and organize our 40+ sessions in one day, and the college community loves using it! Cons Make the edit button much more prominent - its buried in 3 little dots, in an obscure place! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Kristin S. Event Planner Events Services ### "Outstanding value for the price!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 VERY positive - the support is incredibly accessible and responsive. The interface is professional in appearance and easy to tailor, and user-friendly. The cost cannot be beat! Pros So easy to set up and super simple for attendees to use. Cons Wish there was a way to put all the course materials in one place for attendees to access Reasons for choosing Guidebook We did not switch but have used a couple of other online platforms for other conferences and none are as cost-effective and easy to use for a conference as Guidebook! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BL Benjamin L. Reunion Co-Chair Higher Education ### "Guidebook review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2022 Very pleased Pros Generally easy to set up and edit as necessary. Cons Lacks text messaging except as expensive add-on Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LR lizeth R. economist Food & Beverages ### "user administrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2022 Good, I highly recommend this app Pros I like that is user friendly, handable for non IT administrator (I'm in MKT) and is free to create and navigate as a host and the value or charge is for quantity of users Cons pricing schedule... I would like to send live inquiries or surveys during events but these functionalities are overpriced Reasons for choosing Guidebook I found it on apple store with a good rating and for administrator is free to create a new event! (deal braker) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LM Lindsey M. Conference Administrator Performing Arts ### "Useful for our conference " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 1, 2022 Pros I love that the attendees can access any time and there is a live update option and it works for everyone immediately. Cons Difficult to try and explain all the features. But it is what it is and all programs take some time to figure out. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GT Garry T. Editor Non-Profit Organization Management ### "Useful App for Our Conference" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2022 We don't depend on printed programs as we have in the past. Pros Ease of accessing the conference schedule Cons Engagement between attendees seems complicated. Reasons for choosing Guidebook Guidebook meets our needs best. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AT Andre T. President Education Management ### "Guidebook is useful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2022 Pros Guidebook is very useful when hosting a conference. The attendees are able to see offered workshops, take notes, and connect with colleagues. Cons Guidebook was somewhat expensive for our non-profit organization since we only used it for a few of our large-scale events/conferences. However, the staff was willing to work with us to get the best deal. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/144023/Guidebook/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs Guidebook](https://www.capterra.com/compare/114949-144023/Eventbrite-vs-Guidebook)