--- title: "PTminder Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PTminder Software - reviews, pricing plans, popular comparisons to other Personal Trainer products and more." source_url: "https://www.capterra.com/p/144027/PTminder/" page_type: "product" language: "en" --- # PTminder Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PTminder ## What is PTminder? Virtual Training & Business Management Software for Personal Trainers. Manage your Personal Training business with ease. PTminder is an online platform which not only covers your Calendar Scheduling, Payments, and Client Management, but also provides Workout Planning, Nutrition Planning and Client Assessment Tools - everything you need to run your online PT business! Designed for Personal Trainers, Studios & Boutique Gyms. ## What is PTminder used for? [Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Fitness](https://www.capterra.com/fitness-software/)[Club Management](https://www.capterra.com/club-management-software/) Top alternative Featured Overall rating Based on 212 user reviews Reviews sentiment Positive 96% Neutral 2% Negative 2% Starting price $40 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PTminder?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.xplortechnologies.com/&name=PTminder) ## PTminder Overview Updated August 2026 AI summary PTminder enables businesses to manage client relationships, appointments, billing, and class schedules within a unified cloud-based platform. Serving organizations of all sizes that use personal trainer, club management, or fitness software, it offers client management, exercise libraries, and mobile apps, plus optional tools for assessments, nutrition planning, branded portals, and both in-person and online session management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PTminder 4.5 (212) VS. [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting Price $40 Flat Rate, Per Month Starting Price $22.5 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (212) Ease Of Use 4.4 (3,205) Value For Money 4.6 (136) Value For Money 4.6 (3,033) Customer Service 4.7 (204) Customer Service 4.5 (2,881) ## PTminder alternatives [4.8 (418)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [4.9 (446)](https://www.capterra.com/p/141155/PT-Distinction/reviews/) Starting price $19.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [TrueCoach](https://www.capterra.com/p/155784/truecoach/) [4.8 (838)](https://www.capterra.com/p/155784/truecoach/reviews/) Starting price $25.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155784/truecoach/) [View all alternatives](https://www.capterra.com/p/144027/PTminder/alternatives/) ## FAQs about PTminder Overview ### What problems does PTminder solve? PTminder solves missed appointments, scattered client records, manual payment chasing, and weak visibility into session revenue and expenses by combining scheduling, reminders, assessments, package tracking, and billing in one system. Personal trainers, studio owners, and small fitness teams benefit most by reducing admin errors, no-shows, and time spent reconciling sessions. Answer based on 166 reviews Overview ### Which roles and teams benefit most from PTminder? PTminder is most used by personal trainers, coaches, and fitness instructors who manage client programming, bookings, and progress tracking. Gym owners, founders, and directors rely on it to run daily operations, handle payments, and oversee staff workloads, while small fitness businesses use it to streamline administration and improve client retention. Answer based on 179 reviews Overview ### What company size and specific industries is PTminder built for? PTminder is designed for personal trainers, online trainers, remote trainers, studios, gyms, and group fitness businesses. It is suited to small fitness operations and training providers that manage clients, classes, and sessions across in-person and virtual settings. Features and Usability ### What are the key features of PTminder? PTminder includes core scheduling and business tools such as calendar management, appointment booking, billing and invoicing, payment processing, and client management. Differentiating features include client portals, assessments, exercise and nutrition plans, financial reporting, reminders, and website integrations. Reviewers also frequently mention its mobile app and personal training workflow support. Answer based on 63 reviews Pricing ### How much does it cost and what fees or limitations are included? PTminder starts at $40/month flat rate for the 50 client plan, with a free trial available. Higher tiers are 100 clients at 53, 150 at 70, 200 at 88, and Unlimited at 123. Reviewers often call it good value, though some cite Stripe fees, app sync issues, and limited workout planning. Answer based on 47 reviews Integrations ### Which third-party tools and platforms does PTminder integrate with? PTminder integrates with Stripe and PayPal for payment processing, with Stripe appearing most often in reviewer feedback. It also connects to Google Calendar for scheduling and Mailchimp for email marketing. PTminder integrates with 4 third-party tools overall, covering payments, calendar management, and client communication. Answer based on 30 reviews Getting Started and Support ### How easy is it to onboard and train a team on PTminder? PTminder is generally quick to learn for trainers and front-desk staff, with reviewers describing scheduling, payments, and client management as straightforward. Training is available through live online sessions, webinars, videos, and documentation. New business owners and first-time managers often get up to speed quickly, while some users report a short learning curve at setup. Answer based on 27 reviews Getting Started and Support ### What customer support options does PTminder offer, and how do users rate the experience? PTminder offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and available when needed, especially through chat. Some reviewers mention occasional missed replies, communication friction, or frustration during account and technical issues. Answer based on 108 reviews Client support ### How good is PTminder customer support? PTminder provides responsive customer support that helps trainers get set up and solve day-to-day issues quickly. Many personal trainers and studio owners find the team friendly and helpful, especially during onboarding and website setup, though some report slower follow-up on specific app, billing, or client account problems. Answer based on 57 reviews ## Features AI summary Based on 2,709 Personal Trainer reviews Capterra data shows that buyers of Personal Trainer software rank the following features as their top priorities: - **Client Management** (**51%** of reviewers rated this feature as critical) - **Mobile App** (**55%**) - **Exercise Library** (**48%**) PTminder supports all three features reviewers consider most important: Client Management, Mobile App, and Exercise Library. Together, these capabilities help personal trainers manage client relationships, access tools on the go, and build workout plans faster, allowing teams to deliver more consistent coaching and keep day-to-day operations organized. Mobile App 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access the system via a mobile application Exercise Library 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Database of frequently used, popular workout routines Client Profiles 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record client information and feedback Fitness Plan 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create custom workout plans for your clients based on their specific goals Attendance Tracking 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Payment Processing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions PTminder 50 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Exercise Library: Database of frequently used, popular workout routines - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Plan: Create custom workout plans for your clients based on their specific goals - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-person Trainer: Designed for trainers who offer in-person sessions - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: Book meetings and appointments through a website or digital platform - Online Trainer: Designed for trainers who offer online sessions - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Secure Login: At least a username and password is required to access the system - SMS Messaging: Send messages via SMS - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.3 (143) 4.3 Based on 143 reviews ## Pricing Value for money 4.6 (136) Free Trial [View pricing plan details](https://www.capterra.com/p/144027/PTminder/pricing/) 50 client plan $40.00 Flat Rate,Per Month It includes: - 0-50 Clients - 20 Trainers - 24/7 Live Chat Help - Calendar - Client Assessments - Client Management - Dashboard - Notifications - Nutrition Planner - Packages - Payments and Invoicing - PT Minder Mobile App - Reporting - Sessions - Workout Planner 100 client plan $53.00 Flat Rate,Per Month It includes: - 20 Trainers - 24/7 Live Chat Help - 51-100 Clients - Calendar - Client Assessments - Client Management - Dashboard - Notifications - Nutrition Planner - Packages - Payments and Invoicing - PT Minder Mobile App - Reporting - Sessions - Workout Planner 150 client plan $70.00 Flat Rate,Per Month It includes: - 101-150 Clients - 20 Trainers - 24/7 Live Chat Help - Calendar - Client Assessments - Client Management - Dashboard - Notifications - Nutrition Planner - Packages - Payments and Invoicing - PT Minder Mobile App - Reporting - Sessions - Workout Planner 200 client plan $88.00 Flat Rate,Per Month It includes: - 151-200 Clients - 20 Trainers - 24/7 Live Chat Help - Calendar - Client Assessments - Client Management - Dashboard - Notifications - Nutrition Planner - Packages - Payments and Invoicing - PT Minder Mobile App - Reporting - Sessions - Workout Planner Unlimited $123.00 Flat Rate,Per Month It includes: - 200+ Clients - 20 Trainers - 24/7 Live Chat Help - Calendar - Client Assessments - Client Management - Dashboard - Notifications - Nutrition Planner - Packages - Payments and Invoicing - PT Minder Mobile App - Reporting - Sessions - Workout Planner Value for money 4.6 (136) 4.6 Based on 136 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (204) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (204) 4.7 Based on 204 reviews ## User reviews Overall rating 4.5 Based on 212 reviews Filter by rating 5(127) 4(76) 3(4) 2(2) 1(3) Mentioned topic Sorted by most recent CD Chris D. Director Health, Wellness and Fitness ### "Used to be good..." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 21, 2025 I've been with them for years and the quality has steadily declined. Prices has risen but service and functionality has dropped. The software started randomly switching our timezones which played havoc with synched calendar leading to double booking. Despite reaching out to "help" multiple times over the past 6 weeks no one can provide an answer. Only responding with "we'll get back to you", which they don't. Additionally, the capability for us to synch with Google calendars is down and has been over a month meaning my trainers using Google calendar cannot use PT Minder in their Google calendars. This means a whole bunch of double handing and double booking costing us heaps. Pros Reporting capability. I chose PT Minder because of the ability to extract reports. Also the ability to book groups for SPT Cons Quality has dropped substantially in recent times. Constant glitches with timezones. Currently cannot synch to Google Calendar. All despite price rise Switched from [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) At the time they coudn't do bookings for face to face small groups Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BC Bryan C. Owner Health, Wellness and Fitness ### "We love PTminder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2022 PTminder is an all in one client management and business management software. It does everything we need, payment processing, workout programming and progress metric tracking...we love it! Pros We use this for all aspects of our business...we switched from another platform and love PTminder Cons We have not found any cons so far, it is perfect for what we need Switched from [Team Up CRM](https://www.capterra.com/p/177623/TEAM-UP-CRM/) The extra features for client managment Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) [PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/) [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reasons for choosing PTminder More business features including reports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Darryl D. Webmaster Health, Wellness and Fitness ### "Great software with amazing potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 12, 2022 Pros Ptminder is incredibly powerful software. I can tell that a lot of thought and effort has been put into it and it does what is designed to do very well. Our personal fitness business is 100% virtual, and this app has a streamlined our business model allowing us to scale like never before. Cons Still has some minor bugs and room for improvement. But their customer support is unmatched! And they fix everything I point out rapidly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 16, 2022 Thanks for the review :) TR Theresa R. Owner/Teacher Health, Wellness and Fitness ### "Easy to use but beware the hidden costs" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 November 12, 2021 Pros Very easy to use and integrate into our website Easy to keep track of clients bookings and payments Easy to use for clients who are not particularly tech savvy Options to set up recurring membership payments, class passes and sell products Can set up group classes and individual sessions Easy to keep track of income and expenses Cons Hidden costs! You have to pay a monthly fee plus they take a commission from every payment a client makes through the system which gets VERY expensive. Also you have to pay extra for everything eg text reminders, customised app... The basic app can still be used without an extra charge but it's ugly and not customisable. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) I thought this would be a less expensive option Reasons for choosing PTminder Based on the pricing structure, when you look at the website, I thought this would be cheaper with all the functionality I needed. But, it has actually worked out to be even more expensive than Mindbody. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rob C. Managing Partner Health, Wellness and Fitness ### "Excellent software once you figure out how to use it" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 5, 2021 I like the software a lot and will likely be using it again with my new location Pros Includes all the features I needed for building programs, selling packages and scheduling Cons When you have no clients you still have to pay for access to set it up once the trial ends Switched from [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) MyPTHub does not allow restriction to their built in exercise videos which is not good for those building their own brand Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) [PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/) [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reasons for choosing PTminder More feature rich and an attractive interface Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC Ryan C. Director Health, Wellness and Fitness ### "DON'T WASTE YOUR TIME WITH GLOFOX OR MINDBODY... Choose PTminder!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2020 Overall, in the last couple of months, a big fan and regret not transferring to PTM earlier. Pros Multiple billing options (paypal, stripe, etc.)/scheduling for both PT and Group Classes/extensive reporting/Massive customization from the admin end/app development and support is 5-star and was done within 2 weeks (and during the Christmas holiday--wow!) Tech support is very knowledgeable, professional and helpful. Cons No real way streamlined of adding facilities for outside contractors to book (such as clinicians or freelance personal trainers) Reasons for choosing PTminder Basically came down to features, the fact that it is primarily a PT-based software (at least to me), and someone actually called me to walk me through the software trial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 2, 2021 Thanks for the review Ryan! :) SB Stephen B. Gym manager Health, Wellness and Fitness ### "Absolute disaster " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 14, 2020 terrible Pros Cheaper than most but cheap isn't always good Cons Was ok before the update now after the update it's terrible Reasons for choosing PTminder cheaper than most other but will be switching as it is cheap and nasty Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2020 We're very sorry to hear of your experience Stephen, our customer service team has been working closely with you to get things sorted out. We're here to help and will ensure everything is taken care of to your satisfaction :) AN Anonymous User Kinesiologist Health, Wellness and Fitness ### "Online Personal Training Tool " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 31, 2020 Overall, this is a good option for personal trainers and the like to run their online business and deliver their programs to clients. Pros This was a great software I tried out for training clients online. What I liked was everything I needed to run my business was all on one app. Cons What I liked the least was the cost. I ended up switching to Trainerize as my online personal training tool for the cost and because it is a Canadian based company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sarah G. Owner Sports ### "Great support and communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2020 We moved from another cloud based software provider as they were proving to be expensive for what they offered in terms of support. PTMinder although may not have all of the bells and whistles that other gym/pt software have but their support is fantastic and the 24/7 online help has been invaluable for me as a gym owner. The fact that they are constantly adding to their service is another bonus and I look forward to seeing how PTMinder continues to evolve. Pros Excellent value for money, 24/7 online support!! regular updates, good value for money. The online support is fantastic. Cons Calendar booking is a little clunky and would benefit from a feature that allows bulk actions in the calendar. The transaction and invoice linking could be more streamlined and the option to record outgoing, and incoming communication that you have had with specific clients in their member profile would be beneficial. Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Expensive, slow customer support and their website offering is overpriced and over valued for a wordpress plugin with some basic graphics. You can build your own wordpress plugin website for a fraction of what they charge. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. SN Summer N. Managing Director Health, Wellness and Fitness ### "Love it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2020 Excellent. Pros We upgraded PT minder from MindBody and never looked back. The system is excellent and the support team are always available and helpful. I’ve recommended PT Minder to lots of industry contacts. Cons Anything that I find might be lacking they fix or add in to the development pipeline. Can’t fault it. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Dissatisfaction with MB. PT Minder delivers far more, in a better way for a much better price. Reasons for choosing PTminder Service, price, overall product. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 18, 2020 Thank you for the review Summer! :) [View all Reviews](https://www.capterra.com/p/144027/PTminder/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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