Who Uses This Software?

Personal Trainer, Personal Trainers, Studios, Gyms, Group Fitness


Average Ratings

144 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $33.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • PTminder
  • ptminder.com/
  • Founded 4
  • New Zealand

About PTminder

PTminder is a smart cloud-based Website & Mobile App that manages the day to day running of your Personal Training business. The Easy Way to Run your Personal Training Business. Save Time, Increase Revenue! A few neat features: - Scheduling for sessions & group classes - Payments (creditcards etc) - SMS reminders & notifications - Client Management & Assessments Tracking - Online Bookings - Create & sell Packages & Memberships - Includes Mobile Apps for Trainers & Clients


PTminder Features

  • Appointment Scheduling
  • Assessments
  • Attendance Tracking
  • Billing & Invoicing
  • Certification Tracking
  • Client Management
  • Commission Management
  • Exercise Library
  • Fitness Plan
  • Nutrition Program
  • Online Store
  • Wellness Plans

PTminder Reviews Recently Reviewed!

So basic ,no future and very expensive for the services We get!

Nov 09, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I coudent find anything but may we say registration part nice

Cons: Lot of mistake in system and very basic application!i believe need lot of improvement on the software,I check all my other freind and they pay less money and more option!

To be honest Nothing!!I try to find something to make make me attract

Overall: Nothing ,Just waist money and my time!!

Vendor Response

by PTminder on November 15, 2017

We're so sorry to hear that Kaywan :( We were completely unaware that you are experiencing some confusion with PTminder's features. We understand Anthea has already reached out to you to provide support, she looks forward to assisting you when you have time and we hope we can help you make the most out of PTminder so it works well for your business.

Whilst I like the functionality, after cancelling my contract they have continued to debit the monthly fee

Nov 06, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: Simple & easy to use. User interface is OK & like the integration with four payment providers. Not worth the investment compared to others

Cons: Hi all, for those of you who use PT Minder. Whilst I like the functionality, after cancelling my contract they have continued to debit the monthly fee after numerous contacts to have this ceased & refunded. Be aware!

Vendor Response

by PTminder on November 14, 2017

Hi Brad, Sorry to hear of the account issues, this is unusual. We've checked our records and your account has been cancelled and you've also been refunded, but please reach out to the customer service team if there is anything else we can assist with - thanks! :)

Great product, great support

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All in one system, great for scaling each facility and software is really simple to use. highly recommend this product.

2b1348f7d96b553012b39eb9b3c8bc1d

Fantastic

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: That it is so simple to use! Its functional and effective. Great use of design. It offers great free tips. Its cheap and affordable

Cons: I wish that my clients could see more info on their logins. More graphics would be great on programming and Body Measurements etc

Overall: Managing my day to day schedule. Monitoring payments and reminders automatically sent to my clients

Amazing Software!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Making appointments is very simple and easy to use. The Client section has everything you need. Taking payments is fast and reliable.

Cons: Workout planner is too simple and would be nice if there very some images added to this section as well as the other and nutrition part.

It's made running my business a lot easier

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's easy to use and I can manage my business without any hassles.
The administrative parts make dealing with my finances a lot easier

Cons: The software is still missing a few functionalities that I would like.
Like client feedback forms and different colours for different trainers on the calendar

Adequate features for what I am using it for.

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Integrated weekly payment system really helps with payment issues from clients. Online payments are an easy way of taking all cash transactions out of the bookings. Means I can log all payments online rather than have to make sure I bank cash.

Cons: The phone app needs improvements. Would suit if clients had own log in to the app meaning they could pay, book into classes etc.

Overall: Organisation of clients and booking system all in one place. Messaging clients became a lot easier!

Vendor Response

by PTminder on October 08, 2017

Thanks for the review Richard! New mobile apps are coming soon. Also clients can already login to the apps and pay, book into classes etc, please contact our customer service team if you'd like more info on this :)

So a good system

Sep 22, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use and set up. Clients find it very easy to use and book in.

Cons: As a mobile PT, I don't always have access to the internet so a massive downside it not having an offline use.

Incredible

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that keeps track on how much and making and my future earnings projection. It just keep everything very organized and easy to access.

Cons: Calendar. I think is take to long to do my schedule. I don't know if we have it, but I would love a button that allow you to book people in advanced without having to go thru the calendar your self.

Vendor Response

by PTminder on September 05, 2017

Hi Josten, thanks for the review, there are a few ways to effectively manage the schedule in the Calendar, for example by setting up "recurring" sessions and also enabling clients to book themselves in to your available slots. Please reach out to our customer service team if you'd like a hand with this :)

Very straight forward. So far, so good.

Aug 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. Mobile app good. The online booking for client's makes life a lot easier. Not quite got to grips with the online payment yet but this will be a useful feature.

Cons: Not really had long enough for down sides. Not sure if there is an app the customers can use, but would be handy if not.

Vendor Response

by PTminder on August 31, 2017

Hi Paul, yep good news, clients can also login to the same App if you enable their client logins first If you'd like a hand setting this up please contact our customer support and we'd be glad to assist! :)

Fantastic software

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does absolutely everything I require from a PT software and the customer support service is fantastic. I couldn't run my business without it now. Highly recommended.

Cons: The mobile app is not as user friendly as the PC version so I rarely use it but other than that I cant think of anything that needs improving.

Overall: I can keep track of all my clients sessions and also keep track of my staff easily.

The Affordable Software for PT's is HERE!

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As business owners we are often looking for easier ways to manage things but at the same time we want to watch our wallets. I've explored a couple of similar software systems but for value of money and resources I stuck with PTminder.

I like the support crew who are there 24/7 for you.
I like that it takes care of payments and bookings
I like the App
I like the ease of use

Cons: As always there is a tough side and for me it was in transitioning from ezidebit to PTminder and making sure everything was set-up ready to go. I asked a lot of questions from the support crew and they helped a lot.

I would like more features on the app that are found on the PC version
I would like the store to be more in-depth (and I have asked them of this)
I would love a notification that could be set for the end of the day to remind me to reconcile my sessions/classes.

That's about it for me.

Overall: Making my life a lot more simple and time efficient

Vendor Response

by PTminder on August 09, 2017

Thanks David! :)

The first software I've used and will be last.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very convenient not only for business but general daily calendar. It improves constantly. Also Callum the director is very responsive to emails and questions. Normally in 2-3 hours which is great.

Cons: Giving more authority to clients maybe specially nutrition.
Adding online featuring to apps on devices

PTminder is so simple and easy to use, I love all of the amazing features!

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software enables me to keep myself and my clients on track. I had terrible time management and ability to track payments before I used PT minder. I love that I can use it across all my devices and how simple it is to use.
It is super easy to customise too. I also love that if you have any issue the support team is so helpful.

Cons: The only problem I find is that sometimes if I am booking from a different device the appointments do not syncronize and can leave me with double booking myself. Also can be very slow on my iPad and iPhone. I would use it a lot more on these devices if I could rely on it.

Overall: As described previously

syncing with other software like google calender could be better

Jul 05, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: very responsive team, and many useful features for just solo personal trainers. not as efficient for a company managing many trainers as they charge extra for every trainer in the system

Cons: not as user-friendly and took some time to learn how to use it. if there's a simple intro guide through/walk through in the system will be good

I have the same feel as the program I used at my old Big Box gym

Jul 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite part of PT Minder is the ability to set monthly billing for my clients. This streamines my business and allows me to focus on growth instead of having to worry about billing all of the time.

Cons: Although the Website has good functionality, the app barely serves a purpose. I work on tablets and telephones often, and so would prefer the two either work in a similar fashion, or seemlessly together in a way that makes more sense.

Vendor Response

by PTminder on July 04, 2017

Thanks for the review Henry :) This year we are making great improvements to the Mobile Apps so stay tuned!

Im a new business owner working my way through it.

Jun 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: clear
affordable
the calendar is the best one I have found and I choose this software because of the calendar
When I get my website I will probably use more of its features.

Cons: I cant upload my own custom fitness videos/workouts for my online clients. I don't like using other people video banks as the client buy into me as their PT so it makes it more personal. Therefore i subscribe to another app for this. 'trainerize'
It doesn't connect with paypal and gocardless

Overall: Easier to organise my clients using the calendar. Which is lame considering all the features it has. I just don't have the time to set everything up. Now if that was done for me then I would be a 10. I have tried the stripe thang it, but again im too early in my business.

This is definitely the most efficient software with everything a Personal Trainer needs.

Jun 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the calendar and the account system to reconcile all of my clients. It's very easy to use and is great value for money.

Cons: That there are not as many functions on the ipad/device version. Also it would be great if it could be used offline.

Overall: I know where I am at financially and where my clients are at with their payments etc.

I love this product! It keeps me on track! It is incredibly user friendly

May 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User Friendly
Customer support Is OUSTANDING!
Love that it tracks my clients payments and classes left!

Cons: There are a few things that need to be upgraded but whenever I suggest they take it into consideration and promise it will be upgraded shortly. Often it is!

Very easy to use and better still the support is very fast and effective

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and not expensive for the amount you get. It also has its own app so you can book appointments as you go.

Cons: I would like it if I could charge customers via the app for products and packages, also if the customers could have the app to purchase products and services

Overall: Able to manage my clients and payments far easier

Easy to use, great customer support, professional

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is pretty easy to use. I use it daily for my schedule. The mobile version works well in conjunction with the PC version. Keeps great track of financials great for the business aspect.

Cons: The workout portion for clients seems to be in the beginning stages. I would love to be able to use this APP by itself to schedule workouts and handle the business end however compared to another workout app I am using right now for client workouts it would not be the time to change over.

Overall: Easy to use. Great support.

Moved to PT Minder from Mind Body Online and soooo!! glad I did. Brilliant bit of software. 5 star.

May 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Value for money. Saving a MASSIVE £600 a year in relation to what I was paying. The ease of use of PT Minder means you do not need to be constantly ringing up for support. Simple online support by live customer support normally works out any problems you may have. As well as this when the solution is given you normally find it is a simple one that you can remember for next time you are using the system. The screen interface is very good. All of my clients have said it is a very easy to use and book in. I find it a lot less confusing to use then the MindBody software I used for over a year. PT Minder also seem to take on board any suggestions and look to develop from your user experience. I have found that they are catering for all the things that I was getting with the Mind Body Software at a QUARTER of the price. As well as this is the fact that the system is very easy to use. Cannot recommend the product highly enough.

Cons: The app is not as good so I tend to use the website version when on the iPad. The 4 star rating on overall quality will be 5 star once the app is sorted.

Overall: Value for money. Ease of use. Moving from a bigger software company that was charging a lot more PT MINDER has proved to provide a much better service at a much cheaper price. They are great!!!

Moved to PT Minder from Mind Body Online and soooo!! glad I did. Brilliant bit of software. 5 star.

May 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Value for money. Saving a MASSIVE amount a year in relation to what I was paying. The ease of use of PT Minder means you do not need to be constantly ringing up for support. Simple online support by live customer support normally works out any problems you may have. As well as this when the solution is given you normally find it is a simple one that you can remember for next time you are using the system. The screen interface is very good. All of my clients have said it is a very easy to use and book in. I find it a lot less confusing to use then the MindBody software I used for over a year. PT Minder also seem to take on board any suggestions and look to develop from your user experience. I have found that they are catering for all the things that I was getting with the Mind Body Software at a QUARTER of the price. As well as this is the fact that the system is very easy to use. Cannot recommend the product highly enough.

Great tailored service for personal trainers

Apr 30, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's pretty simple to use, and it is tailored to personal trainers and the type of service we provide

Cons: Note taking features aren't detailed enough. I've emailed support with more info about this
The mobile app isn't easy to use for note taking on clients, and it isn't possible to see trainer availability in the mobile app
The tablet app isn't optimised for tablet screens. Lots more features could be accessed in an easier and more efficient way on tablets

Vendor Response

by PTminder on April 30, 2017

Thanks for the review Ross! We'll look into addressing those cons :)

Great Value and feature packed

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud Based. Easy to use and set up. Very good support.

Cons: Not so much of a con, more of a wait to see full implementations of quality of life features, which I'm sure won't take long.

Overall: Great support from these guys during transitioning to this software, cloud based, mobile apps customers love using, all good!!!

Recommendations to other buyers: Perfect for use in a small studio class based/personal training facility.

Best software for personal training

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have tried all the other software programs and PT Minder is by far the simplest to use. It does everything I need to run my personal training studio.

Pt minder has taken my business to the next level

Apr 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The sms and email services

Cons: N/a

Overall: I have a small or business and also run fitness classes from home. I also work in a large gym part time contracting. Pt minder has more features than the software we use at the gym. It has taken my business to a whole new level and ease of use is fantastic. When I'm out doing fitness classes in the community I can access my database through my phone and do things immediately. The finance software is an added bonus. All in all its worth it's weight in gold!

Requested Feedback

Apr 22, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to book in clients and hold client information
App
Website log in easy
I can manage my classes and clients
Snap shot of how much made Week and Year to date
Hold assessment information in once place

Cons: Private notes not the default in the sessions breakdown
Payment information connection to your bank - have to add each payment manually
Unavaliable time is hard to use (to block own training and so that clients cant book in in that time). Needs to be a 3rd session/class type of action.

Overall: Love the product, defintely wouldn't be able to live without it. I talk to other personal trainers about getting this! easily access calendar from my phone on the go. Love the fact that assessment information is on my phone instantly if I need it and clients can access this through their log in portal. Like the fact that I can have active, lead and past clients. I like how you can see the earnings at a glance per month.

Would like to see in the future:
-booking unavailable time in the diary through the app right now its just sessions/classes.
-payments connection to bank account to reconcile sessions that way
-private notes to be the default for sessions or at least the option rather than workout plan

Have had a few instances where I add a prepaid payment to a client click the send receipt function and it sends that information to a random client. This has happened about 4 times now and have emailed in about it to which I've not had a response from you guys. My clients are pretty cool about this kind of thing but when it involves dollar amounts when clients are on different rates, I have a very hard time trying to explain this to them.

Review - PT Minder

Apr 21, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I have been using the software for a few months now and find it really good. Some things I have found to be a little annoying like trying to change a recurring session - I have to delete and re enter the sessions as they won't move to different days. Also a lot of the account side of the software can be a bit painful to use as I am used to accounting software and was hoping that PT Minder would help more with the accounts as well as the booking of sessions.
Overall though I would be lost without the software, thanks so much.

Great Value

Apr 20, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the different features
It's great that you can work out your business funds, enter your clients programs and the website where clients can log into is fantastic

Cons: ...

Overall: PT Minder has been great for my business, it has features that competing companies haven't even thought of. There's always room for improvement however, I couldn't imagine running my business using any other site ...

Recommendations to other buyers: Simplify the funds side of things ... there is too much going on.

Keeps me organized

Apr 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The pricing and easy of use

Cons: I create many different packages and lengths of service. It would be nice to have more customization with the details. Such as how often payments will be made, and the breakdown/distribution of sessions. For example, I have clients who pay monthly for 6 months, and have 20 sessions that can be used in that 6 months. (Rather than the 24 it currently automatically gives when I select 2x a week service).

Overall: This program is very user friendly and offers many functions. They are constantly looking for ways to update and improve. I have been very happy with the evolution of PTMinder thus far. The pricing is great. I'm a smaller studio and can't aford the higher cost of other popular software, but this is everything I need. I'm excited to see what else they have instore.

Recommendations to other buyers: I would love automatic reminders to me for things like birthdays and the anniversary date of a client's start with me. I would also love to be able to schedule emails and text ahead of time to send out.

Huge value for not so huge price!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multiple offerings: 1:1, classes, reminder emails, body measurements, food plans, and workout plans can all be added to the system for client and trainer to reference.

Cons: Limited app functionality. It will not allow me to late cancel a class participant and open a spot for a new participant to register (if there is a max number of class participants). It also won't allow me to see all of my clients in the day view if there are too many. You cannot scroll down to see them all.

Overall: PTminder is a phenomenal software for personal trainers.

I have used a few other software options for scheduling and you can tell that, although those other systems are significantly more pricey, they do NOT have the personal trainer's needs in mind.

PTminder's functionality is spot on, allows both my clients and myself to access anything we need on the go, and helps me go above and beyond for them in more than one capacity. I can provide workouts, meal plans, track their measurements, and then pull up the graph of their improvements, all while IN THEIR SESSION! As a personal trainer this is amazing functionality that other big organizations just aren't able to offer. Switching to PTminder was the perfect decision for my small business.

PTminder has taken the stress out of client booking!

Apr 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automatic payments!

Cons: The design and appearance could be a little bit more attractive - looks a bit basic.

Overall: I used PTminder from the very start of my PT career to make sure that I didn't have to stress myself out using a paper diary with manual bookings. PTminder does everything from me. I love that everything is all in one place and it always works. The best part is that clients payments are automated which makes life so much more efficient. I couldn't recommend PTminder any more and I'd suggest it to every PT in the business.

Sam Markham

Apr 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: All encompassing PT software that is easy to use. Looks professional to clients. Customer service from PTminder is great too.

Overall Happy with a few kinks

Apr 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use, availability of customer service and willingness to be helpful, value for money

Cons: customer service language barrier (sometimes takes a while to explain the issue), limitations for missed sessions tracking and pausing a membership tracking

Overall: I have been using this software for a few months and I am happy with it although there are a couple of features that I wish were improved. For my clients who miss sessions or go on vacation, the system is a bit cumbersome to track that. I have to create an owed session code and credit the customer another session instead of the system automatically tracking it for me. For clients who go on vacation, the pause feature does not let you select your own date. The dates are based on their membership start and end dates so that also makes a bit of extra work. The system otherwise is fairly easy to use and customer service is always available although I think there may be a language barrier which makes some of the communication more time consuming to explain. But they are always very nice and helpful and do follow up if there was a question they have to research. When I first bought the service, the feature of having merchandise for sale was not available and now is so that was a great improvement. There have been other upgrades based on feedback so I know that this company is willing to grow, which is great. I am a small business (sole proprietor) so this software has been ideal for my needs.

Recommendations to other buyers: overall I like this software and am happy with it. I tested every other major software company and this offered the most flexibility and the best price. There was only one other company that offered more flexibility, but they had a lot of negative reviews about difficulty with customer service and was cost prohibitive - both turn offs.

A new player on the market!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, when I am on the go

Cons: I think the finances side of the software can be improved

Overall: When I first opened Amz Fitness I was looking for software that was simple and at that stage could track how many clients I had coming into the business. Over the years PT Minder has grown alongside my business and I have incorporated the new functionality into how I manage my clients success as well. I find the system very easy to use and was so glad when they introduced the app functionality as I can now have PT Minder on the go and can book in client sessions without needing to wait until I am back in my office. I am excited to see the many more changes and improvements that will come with PT Minder. For all the other software on the market PT Minder is the best value for money! :D

Recommendations to other buyers: No

Great to a degree

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Scheduling and client management

Cons: Cost, workout planner is a let down

Overall: Have been using PTMinder on and off for awhile now, and I quite like the set up. After waiting for awhile, the workout planner turned out to be a bit of a let down as you can't use it to track progress, it's just session by session print outs. Cost wise, it's also a bit pricey. Outside of that, they provide a solid service that does all the basics and then some in regards to client management and scheduling. Bit to heavy on just the financial reporting side for mine.

Recommendations to other buyers: The cost would almost be worth it if the workouts were also trackable in the way of tracking a clients weight lifting progressions

Easy to use

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: PTminder has been very easy to use from the start. I like how easy it is to input everyones information, and it is great that it posts the upcoming birthdays on the main page.

Fantastic software that does everything!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great easy to use software for all your PT requirements. Reasonably priced too. Great for keeping trainer and clients organised and for keeping track of financials too. Ticks all the boxes for me.

Best PT & groups classes booking system I've used

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love PT Minder. It is the best PT & groups classes booking system I've used. Easy to use, great support and the site is constantly being upgraded.

Great Service!

Apr 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and links in with many other programs I use.

Cons: It would be great if there was someway to create a link from my website to ptminder for non clients to book appointments, therefore they would not require a log in.
I think there should be a way to round off/finish a financial year.
Would be great if it interlinked with MYOB for accounting purposes.

Overall: Great program, have been using it for a few years now and have been impressed with the constant improvements they have been making in there software, making it more integrated and generally making my job easier. On the rare occasion that I have had a problem the customer support team have been straight on to it and exceptionally helpful.

Recommendations to other buyers: I have been really impressed with all the upgrades that have become available!

Great for group training!

Apr 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Booking in clients and having a way to reconcile everyone

Cons: When I have a new client or someone renews I have to add each individual session. I can't find a quick way of adding them in whether they do the same session each week or different ones (which I understand would be harder)

Overall: Love having software available to book in all my clients especially as I train small groups. Any questions I need answering are dealt with straight away by Valene who is super helpful!!!

Recommendations to other buyers: I've not Tried the workout or nutrition plans yet so not sure how they work but I will have a look. Otherwise apart from the comment above, no.

The Best Yet!!

Apr 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is everything you need as a personal trainer.. I own a small personal training studio and this software does everything for me...

Excellent business management and organisation tool for PTs

Apr 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reconciliation and calendar management

Cons: Lack of options in app version.
Bugs in app.

Overall: Versatile app that covers all the business organisation needs and more for a small PT business like mine. Well organised process flow that seamlessly places time and financial data in to synced records. Simple dashboards and the ability to crunch complex reports like average time costs, projections and reconciled earnings make this software a reliable virtual finance and admin department.

Recommendations to other buyers: Get paypal. Well designed mobile app as portal for clients. Sync with tracking apps.

Best Gym Management Software

Apr 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We did a lot of research into gym management software and even purchased software from another company before using PTminder...it ended up being horrible and we had to cancel it and search again. Finally, we found PTminder and purchased it after the free trial. The customer service is amazing, even during the free trial. They are always available to help and are always courteous and diligent. It's so easy to just use the chat to speak to the customer service agents, and they act like they are your friends. :) Easily the best feature is the customer service, but combined with a great product, I think this is the best gym management software!

There are some features which I hope they will add to the software soon. But they routinely update with new features and small upgrades, and they take our suggestions to the development team.

Best PT Software I Have Used

Apr 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: In this business management software is key. Without it you can chase you money for months and it is also difficult for clients to have confidence in your business. PT Minder makes it fairly simple.

Best PT Scheduling Software

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything

Cons: Maybe the pricing to add additional trainers/staff, but the customer service you receive and the quality of the software makes it worth it.

Overall: Customer service, customer service, customer service!!! They excel in giving you the best user experience and service if you have ANY issues with their software. Their super friendly staff responds almost immediately when you have questions and my experience has only been positive with them.

They are constantly updating their system and going according to user feedback, so if there is a feature you would like implemented, please ask them as they may try to implement it depending on the demand (they actually listen to you)! I seen this happen firsthand.

It did not take me very long to understand how their system worked, you get these cool and simple financial graphs to let you know how much you are bringing in, staff and client scheduling is very intuitive, you can integrate online payments with their software, which is awesome (you get you very own online store through them), they have a phone app that syncs everything when you are on the go and the list of features goes on and on!

I tried many software when I was shopping around and I immediately wanted this within 15 min of trying it.

Just try it, you have nothing to lose and their amazing staff will have your back!

Great software

Apr 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's a great software I can use for managing my customs. Unfortunately, I'm still missing the German version, but I'm looking forward to this update. Keep going, you guys are doing an absolutely great job.

What a great system

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This system is absolutely great. While I am not a personal trainer the value of using PTminder has increased my productivity ten fold. Customer service is outstanding . They are knowledgeable, courteous and always willing to help or go the extra mile. I could be more impressed with this system and customer service. Well worth the value for the money. There are a few features I would like to see added such as the clients ability to respond to a reminder that they are or are not making a class instead of assuming that the client will attend. Adding a simple survey to the reminder will help trainers like me to better schedule classes and content. While I am not a personal fitness trainer, the website has helped me manage my business needs as a basketball trainer trying to schedule clients, manage expenses and packages. This is a great website and tool.

Such a great tool!

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Cons: Workout discrimination can't be added, when creating a customised workout routine.
Diet plan doesn't low a basic information about the diet itself, so I got to add such general information under a specific meal note.
Most my clients are online clients, so there should be a way to have options in the schedule to choose specifically online appointments (check-in) as location and notes like Skype, WhatsApp, etc., and timezone.
Many workouts with exercise band showing wrong a YouTube and discrimination - It's mainly barbell exercises by adding a band - I would like see more home toning/slimming exercises. It costs much time to create customised home routines.

Overall: Love using the software, as it make planning workouts and diets for all my clients and myself. The team behind the software product did a great job and take every feedback to customize all the features as best possible! I'm a big Ptminder fan.

Recommendations to other buyers: Thanks, I recommend this software, even though I just started using it.

Love PTminder!

Apr 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: PT Minder is a great tool - it is easy to use and the customer support is excellent. I highly recommend it!

Good Product

Apr 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Essy to use

Cons: Phone app

Overall: I like the overall product. Missing some key features from the phone app. Cannot calculate body fat from assessments and also cannot use session counter for packages.

Recommendations to other buyers: NA

Like having a Personal assistant

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Endless financial reports. Really helps you understand your business

Thr diary is very reliable

Cons: None

Overall: This website and app is amazing.
It helps me run my business and removes endless amounts of admin hours.

Pays for itself really
Take my word for it

Maximum points especially for customer suport

Recommendations to other buyers: Maybe worth having a comments section to view. As if you have a regular on holiday etc its good to see why they arent booked in quickly

Couldn't run my business without PT Minder

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've looked at several systems for my business and none are better than PT Minder. The website is continuously being improved with new features added all the time, the 24 hour staff on live chat are always really helpful, and it's just so easy to use! Why would anyone NOT use PT Minder?

Essential tool for small business

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of features, easy of use,

Cons: Mobile version bit slow when booking.

Overall: I've been using PTminder since few months. It's really useful software, cover all the aspects I need. Constantly improving with great and fast online support.
Definitely recommend. Thanks.

Recommendations to other buyers: Great tool, need bit of improvement on mobile version.

Best Personal Trainer software out there!

Apr 07, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: When I started my business I spent weeks researching software, and PT Minder is the one! Great features, user friendly, and great support! No more clipboards or chasing down clients for payments! Everything you need is integrated and your clients have access to the features they need!

Everything you need, at great value

Apr 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like its simplicity.

Cons: Occasional blips/programme freeze

Overall: From my side of the programme I have had very few little problems. Some clients however haven't been able to log in or their password won't work.

It's easy to use and has all the utilities a personal trainer/small business owner would need - I can't speak for those with multiple coaches etc.

One issue I had recently was that I couldn't invoice for part of a large sum of money. I wanted to invoice for half a programme, but when I selected it from the clients purchase. It would only let me invoice the whole amount and so I had to add notes that I didn't require them to pay all upfront. Not a huge issue, but something that could maybe be addressed.

In all, a really useful, easy to use and great value programme.

Recommendations to other buyers: Clients sometimes struggle to get their password to work.

PT minder, the way to go!

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I manage a fitness centre and I have found PT minder to be great value. The support has always been helpful and what I like most is that the company is forward thinking, adding many new features and they listen to customer requests. PT minder is fast closing the gap on the big players but at a much more affordable price.
The payment integration with Stripe has been fantastic as we can now run our own Direct Debit without having to pay large fees to a third party company, we have lowered the prices to our members to reflect this. Great for everyone :)
Now with the integration with mail chimp (which I am still learning) it makes email marketing a breeze. Sending reminders, birthday wishes and thank yous.
PT minder is easy to set up and you will be up and running in very little time knowing that support is always there to help.
I recommend at the very least to try this platform before signing up to something more expensive that may not have the functionality and support you will get here.
For me it is PT minder all the way!

A great software still in progress

Apr 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I had been using PT Minder for 3 years I believe, and rate the software very highly.

It allows me to run my personal training business efficiently and professionally.

Plus points of using this software;

- easy to use, and organise your schedule
- efficient client booking system for classes and sessions
- pretty rounded financial reports and reconciliation aspects, keeping on top of what money you're making.
- good client profiling and information logging

Rooms for improvement;

- the workout planning side of things is pretty much non existent. An api should be used to link with programs such as Trainerize - a more efficient approach to client workout progress.
- links to more payment websites such as gocardless, Expensify, and potentially links to bank accounts to track invoices being received.
- a more aesthetically pleading and branded app - giving info on the classes and services we offer as trainers, therapists etc. Clients can they decide what to book based on this.

A very good software - just needs more integration with other software that is more advanced in other areas.

PTminder is perfect for my business!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and having all my data in one spot!

Cons: It can take a while to load sometimes and it freezes with clients after entering data and therefore you have to do it again.

Overall: I have used PTminder for the last 18months and cannot fault it! So handy for the everyday running of my business - bookkeeping, tracking clients, clients booking classes and loads more. If I have need help they are very quick at responding and they are always updating the software to help us further!

Recommendations to other buyers: Could be a few more features to help with online training of clients.

Vendor Response

by PTminder on April 07, 2017

Awesome to hear Sarah! Thank you for your feedback :)

Takes care of the management & organisation of my business

Apr 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've found PT minder simple to use. Great to have everything regarding my clients in one place.
They're continuously updating features and benefits. Found service to be efficient and helpful. Pricing is cost effective. Really happy with the product

Vendor Response

by PTminder on April 06, 2017

Thanks Lisa! :)

PT Minder rocks!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Having been a PT for over 20 years, I have used a lot of programs to track business. Had it for nearly 2years now and PT Minder is by far the most suitable! Easy to use while tracking everything from programming and assessments to bookings and finances! Clients love the system and access to their training programs and results. Best bit is that my no shows are down and retention is up!

Vendor Response

by PTminder on April 06, 2017

Thanks Michael :) Great to hear!

Super easy to use, has it all in one for a small business.

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use.
Has everything that a business needs.
Easy to read financial reports.
Monthly graphs and charts are awesome visual aid of financial position. Love that I can easily jump from monthly to weekly to annually depending what data I want to compare.
Keeps you in check if you are entering numbers correctly, by being able to double check balances and see if all charges and income has been entered correctly.

Cons: Needs to be a little bit cheaper with addition of the new trainers as my trainers only use the diary and client tabs.

Overall: I love it because it is easy to use for my small business, has most of the functionalities that I need, makes financial reports very easy to see, and plenty of ways to ensure that there are no errors for example going to Balance of clients allows me to check if I reconciled all sessions correctly and charged correctly. Which helps reduce errors in number. I have also noticed it has improved a lot in the last year, the speed of loading is better and functions work better. Super easy to navigate. Would love to see the monthly membership a little bit cheaper especially as I am a very small business with only 2 trainers at the moment. But overall, very happy, I do all my admin stuff in the program and at this point do not require any additional program to manage all the numbers and clients. Everything is in one place.

Vendor Response

by PTminder on April 07, 2017

Thanks Olivia! Please get in touch if you need to add more trainers, we'll sort out a small discount for you :)

Really great program i love it.

Apr 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: keeping everything in one place.

Cons: my clients not being able to review their progress from their phone.

Overall: PT Minder is a really great program. only thing missing is the clients ability to see there assessment chart as a lot of my clients would love to share their progress with their spouse's.

Vendor Response

by PTminder on April 06, 2017

Thanks for the review Phillip! Clients are already able to view & download their assessment charts when they login to the MyWebsite client area, however yes it's not yet viewable through the Mobile Apps. We're working on it though :)

PTminder review

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Includes everything that you need. Scheduling, payments, client info, etc.

Cons: The mobile app could use some updating

Overall: When I was searching for a personal training software, I was having trouble finding something that filled all of my needs. PTminder included everything that I needed to be successful and to save me time with my personal training business. It takes care of payments, scheduling, and almost anything that a trainer would need to run their business successfully and efficiently. I highly recommend this software!

Vendor Response

by PTminder on April 06, 2017

Thanks Tyler! Expect some great improvements on the mobile apps this year :)

Small business winner.

Apr 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If you have a small business, PT minder is the way to go, helps with scheduling, sorting those emails and texts that take so much time. Setting reminders is also very helpful.

Highly recommend for small business.

Awesome product

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use this software to manage my business and finances. I've been using it for over 2 years now and I have watched it develop from a good platform to an excellent product that covers virtually every aspect of what a PT needs to manage the financial side of the business. I would strongly recommend using PT minder if you want to have an easy to use product that allows you to manage the business side of your services. I recently employed a member of staff and it was so easy to set up a profile and also control the parts of PT minder that they had access too, I wanted to control the financial side of the program but only allow my staff to see the necessary client details etc, this was all very simple and easy to do.

Vendor Response

by PTminder on April 07, 2017

So great to hear this Chris! Thanks for leaving us a review :)

Thrilled trainer!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy and simple it is to use and navigate through!

Cons: A couple of glitches here and there but always improving!

Overall: When I finally got the courage to leave a box gym and start my own boutique gym I was extremely nervous about keeping clean records of my clients, payments, and financials! PT Minder made it incredibly easy and it gives me peace of mind that I do not have to worry and can concentrate on being the best trainer and not spending countless hours on other aspects of my business!!! Thank you PT Minder for always changing with the industry to make improvements to make it easier for me!!

Vendor Response

by PTminder on April 07, 2017

Awesome stuff Cheryl! We appreciate the review :)

A Must-Have for trainers

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, easy to use, covers every possibility with scheduling, training packages and accounting

Cons: Workout and nutrition software is no good. I use other apps that are much better.

Overall: PTMinder covers all the bases for your accounting and scheduling needs. The developers have covered every possible variation with the training business. The workout and nutrition parts need some work but without those PTMinder is more than worth the money. Keeping track of schedules, sessions, client info, accounting and anything else you can think of is easy.

Vendor Response

by PTminder on April 06, 2017

Thanks Eddie! We've only just released the Workout & Nutrition modules recently, but we have some awesome improvements planned for them this year :)

Worth every penny!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User-friendly, affordable, lots of helpful features to track client progress and more

Cons: I think the mobile app could use some work. It's very basic and glitches a lot.

Overall: PT minder has been my software of choice for my personal training business. It's afffordable, easy to use, and I prefer it over MindBodyOnline. Thanks for a great software!

Vendor Response

by PTminder on April 06, 2017

Thanks for the review Amanda! Mobile apps are getting an upgrade soon :)

Best in the Biz

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Not able to customize email templates. With colors and images

Overall: I tried other softwares and platforms and I have to say that ptminder is the best and with the on going upgrades I love it and my clients love it too as they can sign up for classes online and the automatic email reminders of sessions is the best. I'm happy...Thanks PTMINDER

Vendor Response

by PTminder on April 06, 2017

Awesome to hear! Thanks J :)

PTminder helps me to manage my admin stuff very easily

Apr 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: PTminder is a very useful system to organise your clients sessions and payments. Also I hace a better contril about my finances and client's information. My clients have access to some very important informetion.
PTminder helps me to run my business very effectively.

Vendor Response

by PTminder on April 07, 2017

Thanks Cecilia! :)

Helping to simplify and organise my business life

Apr 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The reconciliation and management of payment history.

Cons: Direct debit option to use Stripe, when I tried it was a bit confusing and didn't accept a MasterCard so I gave up.

Overall: I have been using PT Minder for a few months now and it has been invaluable in helping me to stay on top of my sessions, calendar and income. It's easy to add sessions on the spot and captures all the information you need for invoicing and tracking your business progress. I wasn't great at keeping on top of session numbers and income so this helps me to always know what's happening and present my business in a professional way. The app is so handy and I haven't even taken advantage of all the features yet such as session notes and planning. It's changed the way I run my business and has decreased my stress levels a lot, leaving me time to work on other areas.

Vendor Response

by PTminder on April 06, 2017

So great to hear Laura! Thanks for the review. Customer service will be in touch with you shortly to see if they can help get you setup with the direct debiting side of things :)

Awesome software to track clients

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to implement and use especially with the custom app. Client scheduling a breeze and online bookings also. Great product.

Vendor Response

by PTminder on April 07, 2017

Thanks for your review Bj! :)

One of the best systems I've used!

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, simple and cheap

Overall: PT Minder allows me to run my PT business smoothly and efficiently! This system is simple, clean and makes my job as a business owner much easier!

Vendor Response

by PTminder on April 06, 2017

Cheers Travis! Thanks for your comments :)

Fantastic program and software to really keep your ducks in row

Apr 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I am more than satisfied with the functionality and design of this program... its user friendly and has completely changed how I monitor and track my business transactions.

Vendor Response

by PTminder on April 06, 2017

Thanks Josh! We appreciate the review :)

David Marshall Personal Training

Jan 26, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Aas a finance software package for my business it ticks every box it has really tidied up an already professional business. The customer service has been spot on and have dealt with all issues quickly and professionally. I would like to see a better template for session plans and nutrition plans as it would add to client area. If it could merge features found on pt hub with its superior finance software it would be an epic platform for my business.

Vendor Response

by PTminder on March 28, 2017

Thanks David!

PT Minder Review

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How easy it is to use!

Cons: Minor thing is couple of glitches in the system.

Overall: I love this user-friendly software! Having my own studio and being able to accurately and easily keep not only my calendar and payments in perfect order but it also helps during tax time! Love this company!!!

Recommendations to other buyers: Not at the moment!

Vendor Response

by PTminder on January 15, 2017

Thanks Cheryl! Glad to hear you're loving the product :)

Desktop site is brilliant but mobile site not so much

Apr 12, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Really good piece of software, looking at options for template building and session planning, would be useful if this was all in one place. I am tempted to enable card payment feature but would look for a period of grace with this feature to make sure its beneficial.
My website design team found customer service to be top notch so keep it up guys

Vendor Response

by PTminder on April 13, 2016

Thanks David! You can activate the Stripe card payments service and give it a go without any upfront costs or lock-in contracts. You are only charged per successful transaction that goes through the system so if you end up deciding not to use it, you won't be charged any fees & won't be locked in etc =)

Powerful, easy to use, easy to find help. What more could you want?

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PTMinder has a lot of features, it's easy to use and help is easy to find in the walkthroughs and FAQs. I'd recommend it.

Vendor Response

by PTminder on April 03, 2016

Thanks Boris!

Great concept and includes a lot of very useful feature all in one place.

Mar 28, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the feature of this software and makes my life so much easier having everything in one place, especially the session and package tracking. The app is a great idea, however is pretty clumsy compared to the online site. Having access to the software via an app on my phone or tablet is super convenient though and I'm sure there are plans to further improve it in the future. The main issues I have found with the app so far are:
When booking a session you cannot set the minutes of the time slot as it bounces back to 0 and you have to tap on the + or - making it very slow trying to book a slot.
It would be handy to have the 'use package' check box as you do online when booking a session.
Being able to reconcile sessions via the app would also save time as I could do it straight after a session or before going home rather than once a week on my laptop.
Money seems to be displayed in a very strange format, I'm pretty sure it's just an error in the code but rather than a £ sign it appears as '£' and then the amount.
Also in client summary it would be easier to display how many sessions they have remaining in their current package. It is pretty obvious with a new client but with an older client who has booked recurring slots it is almost impossible to workout where they are from 'total sessions complete' and 'upcoming sessions'

Those points aside it is still by far the best purchase I have made for organising all of my client records and keeping up to date with payments. It really has made a massive difference to my business and I would recommend it to ant fitness professional or business. Thank you.

Vendor Response

by PTminder on March 28, 2016

Thanks Gary! We'll address those comments regarding the mobile apps ASAP =)

Keeps getting better

Mar 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have been using for a few years now and it is constantly improving. It has easily improved my profit every week due to the ease of use and the simple colour coding is very easy to remember where I have free spots. I havent used all the features to really make the best use of it but what i do use has been fantastic.
I would like the Assessments tab to be a bit more in or more area rather than the small boxes that are there. Even the option to add our own questions in order of how we would like the interview to go. Also I have a great internet connection and top of the line computer but it can be very slow to load. Especially the reconciling.
Just about to use the app again as Ive only just downloaded the new one. Looks good also

Vendor Response

by PTminder on March 08, 2016

Cheers Kurt! :)

Highly recommended

Mar 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Really easy to use and staff have always been really helpful whenever i've had a problem. Loads of great options to keep track of clients and finances.
Only downsides I can think of are:
I can't sync my google calendar to ptminder, which is a pain. There's no option to create and email a workout plan to clients, unlike other pt software. If PTMinder had both of these it would have everything I need!

Vendor Response

by PTminder on March 08, 2016

Thanks Amanda!

Helps to keep track of finances and appointments

Mar 05, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The mobile app still has a long way to go to have the same functionality as the web version. In saying that, I have ended up using the web version more often due to the lack of functionality in the mobile version (android).
I got a lot of assistance when I first started with the software. Some of the buttons don't have logical naming conventions so I spent a lot of time working that out initially. I don't have a great business background so it did take me some time to work out how to charge clients for services. It would be great if all that worked out in the background when you made an appointment in the calendar

Vendor Response

by PTminder on March 08, 2016

Thanks Susie :)

Early days but good to far!

Mar 05, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Support has been excellent.
Software is easy to learn.
Has plenty of useful features.
Very reasonable price.

Vendor Response

by PTminder on March 05, 2016

Thanks Tim :)

Fantastic! Easy to use and allows time management within my business.

Mar 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Would be good if I could book in clients indefinitely instead of 3 or 6 months.

Vendor Response

by PTminder on March 05, 2016

Thanks Bridget!

Admin part of self employment has become easier!

Mar 03, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This platform is great to use! I used to have clients details floating around on various platforms; icalendar, separate email, separate invoices system. With PTminder everything is in one place, clients like the ease of the booking in system for classes, they can keep an eye on their package expiry date and check out their body stats/assessments on here-they love the bar and graph chart! also great to use for your finances. Instead of creating an excel spreadsheet for my accounts everything is now on the platform meaning i can upload the details to my accountant. Worth the £20 a month fee, the customer services is second to none-they are so patient and response my email within 24hrs if their not available for a live chat. I'll highly recommend this platform for some businesses. My only issue is that; I've no way to know if my clients email me using the system as the mobile app doesn't show this feature-the app could do with more features especially as i'm often out and about somethings I have to wait until I get home to log in to the desktop- the ability to email clients via the app will be ace....Nonetheless still worth it.

Vendor Response

by PTminder on March 05, 2016

Great to hear thanks Taryne =)

Seamless from inquiry to action, easy to use and a real time saver

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a PT this Software is just the best thing.
I have found the Finance side a real savior, as clients can log in and track payments, plus I can see exactly what sessions have been completed, and what has been paid for - great for avoiding any discrepancies with unpaid sessions. Being paper free is a huge bonus!
Weeks are easy to plan and clients love the flexibility of choosing their own session times.
Time saving, easy to use and great value for money. I wouldn't run my business without PTminder.

Vendor Response

by PTminder on March 05, 2016

Thank you Joanna!

Amazing from initial enquiry through to continued support

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software was recommended to us by our training company where we became qualified PT's. I cannot recommend the system highly enough it does everything we need for a booking system and are excited about linking through to our newly designed website. I have had most of my dealings with Val who is very quick to respond and can always answer any query I've had. Would recommend to anyone 5* service- thank you!

Vendor Response

by PTminder on March 02, 2016

Thanks Victoria =)

Awesome Software

Mar 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This is the best way to keep track of my sessions as well as client payments. Love the fact that when it is tax-time, I just download my financials straight from the software and it makes the accountants job a breeze!

Vendor Response

by PTminder on March 02, 2016

That's great thanks Carien!

PTminder - cracking value for money and easy to use.

Mar 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: PTminder is easy to use, especially for those who have limited IT skills. PTminder allows you to schedule appointments, send automated reminders via email/tx to clients and also calculates my income and outgoings so that i can keep on top of all aspects of running my own business. The online support is extremely efficient. Any questions i ask, they answer quickly and effectively.
The automated reminders to clients has made my life so much easier and my no show rate is great too.

Great value for money.

There are a few small issues which i believe they are slowly rectifying, such as not being able to attach your logo to the reminder emails. However, compared to other products i have tried i believe PTminder to be more efficient, easier to use and much better value for money.

Vendor Response

by PTminder on March 02, 2016

Thanks Adam!

This has made my job easier!

Mar 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I would recommend this to anyone who runs a training business.

Vendor Response

by PTminder on March 02, 2016

Thanks Scott, great to hear!

Easiest I've used.

Mar 01, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The software is a great package.
Had some small glitches woth the mobile app but the team fixed very quickly.

It would always be great to have the workout development side on it as well but it really is one of the best on the market.
Thanks PT Minder Team

Vendor Response

by PTminder on March 02, 2016

Thanks Michael =)

SEARCHED FOR WEEKS, THEN FOUND THE ONE!

Mar 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I spent weeks trialling and testing other PT software and it was either good but too expensive or cheap but rubbish. I have now been using PTminder for around a month and love it. Its so easy to use and any question I have asked, they have come back to me with an answer. No hard sell either!

Vendor Response

by PTminder on March 02, 2016

Awesome to hear, thanks Kathy!

Really great software idea for use!!

Feb 29, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: . PTminder makes business so much more pleasurable
. I have already recommended it to so many people
. The user interface online can be sped up a little, it tends to freeze a lot! !
. The app is absolutely amazing!!

Vendor Response

by PTminder on March 02, 2016

Thanks Bruce :)

I'm very impressed with the software itself. Easy to use.

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The bonus has been support - no question is too trivial. If they know the answer, response is always quick and to the point. They take you through step-by-step any process you are not familiar with.

The functionality itself is easy to use, and there are not too many overwhelming and unnecessary features. It makes the day-to-day running of my business less stressful.

I also think it is priced competitively in comparison to other software I investigated before signing up.

Sometimes the software takes a while to load, and on occasion, I have tried to make entries and they have not been saved.

The app seems to have improved, but I still prefer to use the software on the desktop.

Overall, I am extremely happy with the software, thank you :))

Vendor Response

by PTminder on March 02, 2016

Thanks Kaliopi =)

Very helpful, makes my life a lot easier

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Allows clients to see when I'm free and book in etc
More personalisation with the site so it can match my brand image.

Vendor Response

by PTminder on March 02, 2016

Thank you Aaron!

Great Customer Service

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was on the phone with a customer service for more than an hour having her answer all my questions and walking me through the process. They are great.

Vendor Response

by PTminder on February 29, 2016

Thanks Jason!

Simple and Intuitive

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used most of the major cloud based fit business management software and PTminder just gives you all the basics (scheduling, collecting fees/money, client communication, services, etc) without the confusion or steep learning curve that most suffer from. The value returned for a very low monthly fee is great also. The updates have all been useful and for my needs (a private fitness studio offering private, semi-private and small group training). Fantastic management software!

Vendor Response

by PTminder on February 29, 2016

Great to hear, thanks Albert =)

Great software to keep track of clients, classes and payments.

Feb 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I find this software really easy to use and at a great price compared with rivals. I can easily see what sessions are forthcoming and keep a track of the payments and my classes. My clients say it is very easy for them to log in to and keep track/book sessions as well.
I would definitely recommend this.

Vendor Response

by PTminder on February 29, 2016

Thanks Gerard!