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Zoom Workplace

Zoom Workplace

4.6 (14016)
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What is Zoom Workplace?

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.

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Zoom Workplace Integrations

Moodle logo
Moodle
Google Workspace logo
Google Workspace
Box logo
Box
PayPal logo
PayPal
Google Drive logo
Google Drive

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How much is Zoom Workplace?

Starting From:
$14.99 Per Month
Pricing Model: Per User
  • No free trial
  • Yes, has free version
Pricing Details (Provided by Vendor):
Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small & medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts)

Zoom Workplace Features

What solutions does Zoom Workplace provide?

Alternatives to Zoom Workplace

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Key user insights about Zoom Workplace

Based on of verified reviews collected between October, 2016 and September, 2024
avatar 1avatar 2avatar 3avatar 4avatar 5avatar 6

Meeting management

Based on 7371 reviews
Users appreciate Zoom Workplace for its ease of scheduling meetings, seamless calendar integration, and reliable platform for virtual gatherings. They find the user-friendly interface and real-time communication tools beneficial for both small team meetings and large group events. Additionally, features like screen sharing, breakout rooms, and collaboration tools enhance the overall meeting experience, making it suitable for various professional and personal uses.

Video conferencing

Based on 2628 reviews

Reviewers highlight Zoom Workplace's video conferencing capabilities, praising its high-quality audio and video, screen sharing, and file sharing features. They find the chat and whiteboard functionalities particularly useful for interactive sessions, webinars, and remote work. The platform's ability to maintain clear communication even in large meetings ensures that users can conduct professional and educational activities effectively.

Pros

  • I like Zoom Meetings because of the great user experience. It's easy to navigate, there are always available meeting times, it's super intuitive.

  • It gets the job done and is the best solution that we have at the time being. However, may the lords help you if you do not have good internet.

  • I appreciate the free account option for those not fortunate enough to have a paid account. Once in, it's pretty easy to use & nice support features.

  • It's easy to use, intuitive, integrates with everything I need, good support teams, plus the Breakout Rooms capability is awesome.

Cons

  • The quality of videos, and microphone, sometimes it gets really bad when you're in a class or you're giving a class because this can distract the student and them could misunderstand the class.

  • This software does glitch sometimes which sucks in the middle of a lecture when you miss information.

  • What I dislike is that when you first sign on to a meeting you are not connected to the audio, so if the person on the other end tries to talk to you, you feel awkward and have to explain.

  • I find the updates frustrating sometimes because there is no warning and as a result, I can't get into my meetings.

Most Recent Video User Review for Zoom Workplace

SEE ALL VIDEO REVIEWS
Video Review

Zoom Workplace Review: Remote Work with Zoom Workplace

5.0
Posted on September 3, 2024POSTED BY:
Jose L. avatar

Jose L.

Salesman - EngineerIndustrial Automation
Reviewer Source

Most Helpful Reviews for Zoom Workplace

Madalina I. avatar
Madalina I.
CEO
Marketing and Advertising, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 3, 2024

"Click & Join "

Overall: Started using Zoom before Covid, and it's always been easy and seamless. We use it for internal calls, for client calls, for recurring standing meetings, and more. The AI transcripts are so helpful. We also use it occasionally for webinars. When a meeting has a Zoom link I know I can just click & join.

Pros: Meetings are seamless with Zoom - we've never had an issue with someone not being able to join, like it often happens with Teams, Meet, and other platforms. It's simple, intuitive, and platform-agnostic.

Cons: There's nothing I don't like. It simply works.

Manoushka P.
Analyst
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 11, 2024

"Zoom is great for businesses "

Overall: Zoom is very easy to use. One of my favorite features is waiting room feature and admitting others. Zoom has good settings to control the meeting flow including pop up polls.

Pros: I like that you can mute others when you are the host.

Cons: I can't think of anything I don't like about zoom, we use it primary for external meeting.

Switched From: Webex Suite
Reasons for Switching to Zoom Workplace: zoom was more popular and most of our external partners used Zoom.
Kortney O. avatar
Kortney O.
Wellness Practitioner
Alternative Medicine, Self-employed
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
3.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
October 22, 2024

"Good Platform, though not always reliable. "

Overall: I used it for a variety of meetings with clients and as a platform for workshops and courses over a couple of years. It felt easier to use early and and a they have grown I seemed to experience more technical issues, which seems strange.

Pros: It’s a great space to host meetings in a secure environment. I also appreciated the recording feature in which important meetings and webinars could be shared again and again.

Cons: For me I had connection issues, so this is a reason I discontinued my subscription. So it didn’t feel reliable, especially when the price tag is higher than other similar platforms

Verified Reviewer
CEO
E-Learning, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 16, 2024

"Zoom makes my world truly connected!"

Overall: An amazing tool that allows me to connect with others all over the world.

Pros: I love that I can have virtual meetings with my family and clients all over the world. Makes my world truly connected.

Cons: On a few occasions, I have experienced technical difficulties like others not hearing me on the Zoom call even when the audio test shows that the microphone is working. Hasn't happened often but when it does it can be frustrating.

Reasons for Switching to Zoom Workplace: The interface and functionality is more user-friendly for me and my clients
Anne K.
Practice Manager
Medical Practice, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
October 22, 2024

"Zoom videoconferencing with all the bells and whistles"

Overall: Good especially for teams and workgroups.

Pros: The most well known video conferencing program in the right place at the right time with the Covid pandemic. It was a secure way to do telemedicine. The new work suite now offers document and scheduling collaboration.

Cons: For telemedicine, during the pandemic, multiple security changes made it difficult for non tech patients to connect with. Also our zoom work account always displays the business name and not the employee name.

Alternatives Considered: Doxy.me
Reasons for Choosing Zoom Workplace: I use zoom because our EMR had it integrated. We eventually switched to doxy.me for telemedicine because it was free and more user friendly than Zoom, while still secure.