# Page 10 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Zoom Workplace the right Video Conferencing solution for you? Explore 14600 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

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Zoom Workplace

4.6 (14600)

[View alternatives](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 226-250 of 14600 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YB

YURI B.  
HR  
Construction  
Used the software for: 2+ years

### "ZOOM REVIEW"

March 12, 2026

5.0

MY OVERALL EXPERIENCE HAS BEEN GREAT. I REALLY LIKE ZOOM BECAUSE IT IS AN EASY SYSTEM TO USE FOR EVERYONE.

Pros

PROS ABOUT ZOOM ARE THAT ZOOM IS SUPER EASY TO USE. HONESTLY, I LIKE USING ZOOM OVER OTHER PROGRAMS.

Cons

THE CONS ABOUT ZOOM, WELL I ONLY HAD 1 BAD EXPEREIENCE I GOT KICKED IN THE MIDDLE OF THE MEETING AND COULD'T GET BACK IN.

Review Source

MH

Monika H.  
Owner  
E-Learning  
Used the software for: 1-2 years

### "Smooth Collaboration with Minor Hiccups"

September 19, 2025

5.0

Pros

Zoom allows me smooth client consultations, easy collaboration, clear video/audio quality, seamless screen sharing, and reliable performance.

Cons

It has occasional connectivity issues, some complex settings, and limited features in the paid version.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

Better features, stability, and integrations.

Review Source

BB

Blair B.  
HR Manager  
Retail  
Used the software for: 2+ years

### "Ease of use "

December 19, 2025

5.0

Zoom workplace has been very convenient to use with myself and staff. It is user friendly for all and we use it weekly in our store.

Pros

Zoom workplace is very easy to use and I love how it connects with my outlook calendar to maximize benefits.

Cons

Overall, I have not have many issues with Zoom Workplace. There was a recent updated that messed up my outlook calendar connection but it was fixed by our IT department.

Review Source

JC

John C.  
Graphic designer  
Graphic Design  
Used the software for: 1-2 years

### "My wonderful experience on zoom workplace"

January 13, 2026

5.0

Zoom workspace is a very wonderful software which I use to attend only meeting. It has many great features like sharing of screen, raising of hand,recording of meeting etc. It was a wonderful experience for me

Pros

\- I like its incredible file management - They have a nice customer support team - it is very easy to use - I like its great value for money - I like its cool and good quality video call - I love its incredible team Collaboration

Cons

\- It uses to have too much of ads sometimes - I don’t like as it works based on internet connection only - I hate as it uses to have bug issues

Review Source

BA

Bashir A.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Using Zoom for online lectures"

October 28, 2025

5.0

Overall good experience. Lectures are conducted online and the education should not stop. It benefits a lot of students.

Pros

It is very easy to use with a simple and clean User Interface. It gives organizers a variety of options for organizing a meeting.

Cons

The website of Zoom is a bit slower and is little bit different from the Zoom application which creates some confusion regarding usage of the app.

Review Source

CT

Christopher T.  
Senior Creative  
Design  
Used the software for: 2+ years

### "Video Calls made easy"

March 3, 2025

5.0

Zoom is a great way to manage calls and connect with others. There are plenty of add-ons for recording and taking notes, plus the ability to admit people to board room calls.

Pros

After switching between many different Video Calls Software, I think zoom has some of the best features and it works really well.

Cons

I think the call feature is great, however some of the settings are not as well placed as they are in other software platforms. I have often started calls with camera on or off without knowing and trying to amend background settings

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Skype didnt have enough features and wasn't used by as many people.

Review Source

AL

Andrea L.  
Sales Manager  
Financial Services  
Used the software for: 2+ years

### "Zoom Workplace is Great - With Fast Internet, That Is"

December 29, 2025

4.0

I've had a great experience using Zoom Workplace as long as I'm connected to high speed Internet. I've used it to attend meetings and invite clients.

Pros

My favorite thing about Zoom Workplace is it's popularity and trustworthiness that allows me to feel confident inviting new clients to a meeting.

Cons

My only challenge with Zoom Workplace is the need for truly high speed Internet in order to connect to and maintain meeting calls, in comparison to Google Meet, for example.

Review Source

KL

Kaleena L.  
Sr. Communications Consultant  
Insurance  
Used the software for: 2+ years

### "Trusted and worth a try"

January 11, 2026

5.0

Zoom Workplace is very reliable and user-friendly. Our virtual team use it often to meet for monthly calls or smaller weekly calls.

Pros

Zoom allows for quick and easy team collaboration. Video calls are usually clear and sound quality is decent. It’s also easy to set up calls and attend them/save them to Outlook.

Cons

Sometimes Zoom calls can drop unexpectedly or there’s no sound. Having a good internet connection is crucial to a successful call.

Review Source

SM

Sandra M.  
Owner  
Food & Beverages  
Used the software for: 1-2 years

### "Great video conferencing software"

August 10, 2025

5.0

Pros

I think Zoom is a great video conferencing platform. It allows high-quality video and audio, screen sharing, collaboration tools, easy and secure.

Cons

Zoom requires now a high system, while udapte brings new intelligent features, they change some layout, then it is a challenge to learn them on the spot.

Review Source

KK

Kelvin K.  
Web Developer  
Design  
Used the software for: 2+ years

### "Kaganjo Views on Zoom Workplace Usage"

February 28, 2025

5.0

Pros

Zoom Workplace is one of the software that I have used for an extended duration. I like that it combines meetings solutions, remote work, file sharing and internal communications tools in one place.

Cons

I crown 👑 Zoom Workplace since it has been flawless for over four years now.

Review Source

BM

Bruce M.  
Associate Broker  
Real Estate  
Used the software for: 1-2 years

### "Works for group calls"

July 16, 2025

5.0

Pros

Pretty handy tool to create or schedule meetings. I’m using it 'cause I feel like it works better for calls with multiple people, with the recording stuff and all, really useful.

Cons

Way too much affected by network quality changes, you can go from a clear video to a pixel mess real quick.

Review Source

Mikey B.  
Recruiter  
Information Technology and Services  
Used the software for: 2+ years

### "All-in-one work comms"

May 24, 2025

5.0

Overall, I really enjoy using Zoom workplace especially now that we've increased the number of concurrent zooms above 2 per user.

Pros

All-in-one platform for all sorts of work comms, from phone to texting to video meetings. These tools integrate well together inside one platform.

Cons

The Workplace app can feel a little bloated at times - with the "core" features I use, there's plenty of other ones I have never used.

Review Source

NC

Natalie C.  
Admissions Coordinator  
Education Management  
Used the software for: Less than 6 months

### "Zoom Well with Zoom Workplace "

April 8, 2026

4.0

Overall, Zoom Workplace is reliable and fairly easy to use...especially once you are familiar with all of the office tools.

Pros

I like how Zoom Workplace is able to handle large scale meetings and the audio and video works very well.

Cons

Unlike the simpler "Zoom" the dashboard is cluttered and it's a bit harder to navigate than before the upgrade.

Review Source

SG

Stephen G.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Zoom Workplace a Superior Telehealth Application"

February 5, 2025

5.0

Zoom is an effective and reliable application which has become an integral means of providing services to our clients.

Pros

Zoom Workplace enables our agency to provide Telehealth services, both over phone and internet. This is critical flexibility as many of our clients can only access services by phone. We are also able to ensure compliance with applicable regulations using the applications excellent reporting capacity. The AI Fathomable add on is fantastic!

Cons

There were complaints by staff initially that many calls were being dropped, but the issue was resolved.

Review Source

MT

Musa T.  
Admin  
Utilities  
Used the software for: 1-2 years

### "Smooth video meetings, needs room for better security"

August 23, 2025

5.0

I use Zoom daily for both work and personal calls. It's reliable and saves me tons of time. I prefer it over other platforms.

Pros

The interface is intuitive, joining calls is quick, and screen sharing is seamless especially on mobile.

Cons

Occasional lags during peak hours. I would love to see stronger built-in security features. Especially on my phone.

Review Source

EC

Eli C.  
development specialist  
Legal Services  
Used the software for: 1-2 years

### "The best for virtual meetings"

August 28, 2025

4.0

satifsfied overall with its reliability, ease to use and install. It pairs well with google calendar.

Pros

Zoom integrates easily with my google calendar and has an easy platform to use. Ive used other companies such as ringcentral, google meets, and they are glitchy. Our attendees constantly have connectivity issues or issues entering our meetings, but not with zoom.

Cons

There arent many virual backgrounds to choose from. Many people take meetings at home and don't want their background to show.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Google meets was glitchy with our attendees and they reported having connectivity issues.

Review Source

GLENN TERYLL JORDAN N.  
Qualiticien  
Hospital & Health Care  
Used the software for: 2+ years

### "Mon avis sur ZOOM"

April 27, 2026

4.0

Pros

Zoom est le deuxième logiciel de vidéo que j'ai utilisé, très pratique, facilité de se connecter et de suivre des formations avec des enseignants qui sont à distance

Cons

Souvent je rencontra des problèmes avec le son car il peut y avoir des coupures ou le son est de mauvaise qualité, mais ça arrive rarement

Review Source

ME

Madison E.  
Quality Improvement Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Zoom Workplace is Great!"

October 9, 2025

5.0

Pros

Using Zoom Workplace has been great for my daily tasks and follow up with colleagues after important conference meetings

Cons

I do not have anything negative to say about Zoom Workplace - it is very easy to use and I haven't experiences any issues!

Review Source

NS

Natalie S.  
Senior immigration Advisor  
International Trade and Development  
Used the software for: 6-12 months

### "Zoom workplace review. "

December 23, 2025

4.0

Pros

Zoom Workplace offers unified communications service where i can set up Audio and video meeting in less time, it supports instant messaging during the meeting.

Cons

Zoom Workplace is uncomplicated though it requires full setup yo runs smoothly and it's somehow complex due to the number of service it offers.

Review Source

VR

Verified Reviewer  
Computer Service Technician  
Education Management  
Used the software for: 1-2 years

### "High quality, easy yet capable"

February 24, 2025

5.0

Easy to set up and join meetings. I've never had any quality issues.

Pros

Very easy to use, high quality, unobtrusive.

Cons

Some settings aren't in an intuitive place, although this is subjective.

Review Source

SU

Saad U.  
Strategy Analyst  
Management Consulting  
Used the software for: 2+ years

### "Zoom Workplace: Robust Tool for Conducting A/V/W Conferencing "

February 26, 2025

5.0

Zoom Workplace enables me to conduct online meetings seamlessly.

Pros

Zoom Workplace is the most robust web conferencing tool which I have ever used. It offers HD video and DOLBY voice quality which makes it a perfect tool for handling online meetings.

Cons

Zoom Workplace accomplishes all my needs without posing any flaws while using it.

Review Source

JS

Juan S.  
Senior Consultant  
Chemicals  
Used the software for: 2+ years

### "Flexible meetings for larger client meetings."

August 22, 2025

5.0

Stable video quality and easy-to-use host tools ensure smooth long workshops from start to handover, with fewer resets.

Pros

Breakout rooms are simple to divide client groups for rehearsals, and screen sharing continues to be simple when working through technical decks.

Cons

Updates occasionally ruin audio hardware in some cases; support response can sound robotic for technical issues.

Review Source

EP

Elizabeth P.  
Therapeutic consultant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Zoom Workplace"

June 11, 2025

4.0

Great overall. I like being able to set meeting in advance or launch in the moment. It can be a little frustrating at times, but so far the best option out there.

Pros

Ability to have many people join the call from the same link. Good video & audio quality. Google calendar integration. Chat. Recording feature!

Cons

Not HIPAA compliant, unless with a BAA. Some find it difficult to get on the call - especially if they haven't used zoom before or need to update last minute.

Switched from

[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/)

Soemone paid for my subscription, and it allowed recording

Review Source

SH

Stefanie H.  
Owner  
Graphic Design  
Used the software for: 2+ years

### "Great for training!! "

May 7, 2025

5.0

My overall experience with Zoom is awesome. It’s great for trainer my remote employees and to meet with my clients.

Pros

This program is a lifesaver. I absolutely love Zoom! I can schedule within the program and sync my calendars. I love the breakout rooms too!

Cons

There’s nothing really that I don’t like about Zoom! I pretty much use all the features to manage my meetings.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

So many more features and it’s easy to use, plus more people are using Zoom nowadays.

Review Source

AH

Anna H.  
Litigation consulting  
Insurance  
Used the software for: 2+ years

### "Very helpful and time and money saving for those handling litigation"

November 19, 2025

5.0

I use Zoom for work many times a month for mediations at work (litigation in the insurance field ) & it works very efficiently and saves a lot of money versus having to travel to locations that are on average 4- 6 hours away.

Pros

Zoom is pretty easy to use and consistent in its consumer application. It is also very efficient to use in many fields of work from legal to medical.

Cons

I cannot think of many Cons as most of the people that have issue with it are people that have issues with technology mainly due to their advanced age. (65 and over)

Review Source

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