# Page 2 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zoom Workplace the right Video Conferencing solution for you? Explore 14573 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

---

Zoom Workplace

4.6 (14573)

[View alternatives](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 26-50 of 14573 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marco G.  
Journaliste  
Online Media  
Used the software for: 6-12 months

### "Zoom : un outil très pratique malgré ses petits défauts"

April 26, 2026

4.0

Zoom est une application de visioconférence très populaire, appréciée pour sa simplicité d’utilisation et ses nombreuses fonctionnalités comme le partage d’écran ou les réunions en groupe. Elle offre une bonne qualité audio et vidéo dans la plupart des cas, ce qui en fait un outil efficace pour le travail ou les études à distance. Cependant, elle présente aussi quelques inconvénients : la version gratuite limite la durée des réunions de groupe à 40 minutes, l’application peut être assez gourmande en ressources, et la qualité dépend fortement de la connexion internet. De plus, certaines préoccupations liées à la sécurité ont été évoquées par le passé. Globalement, Zoom reste une solution pratique et performante pour communiquer à distance, mais qui peut montrer ses limites selon l’usage et les conditions techniques.

Pros

Zoom est une application de visioconférence très pratique pour les réunions à distance, les cours en ligne ou les appels en groupe. Elle se distingue par sa simplicité d’utilisation et sa qualité audio/vidéo généralement fiable, même avec une connexion moyenne. Les fonctionnalités comme le partage d’écran, les salles de sous-groupes ou l’enregistrement des réunions sont particulièrement utiles. En revanche, la version gratuite impose une limite de temps pour les réunions de groupe, ce qui peut être contraignant. Globalement, c’est un outil efficace et accessible pour communiquer à distance.

Cons

Zoom présente plusieurs inconvénients malgré sa popularité. Tout d’abord, la version gratuite est assez limitée, avec une coupure automatique des réunions de groupe après 40 minutes, ce qui peut être frustrant. Ensuite, l’application peut être gourmande en ressources, ralentissant certains ordinateurs, surtout les plus anciens. Des problèmes de sécurité ont aussi été soulevés par le passé, ce qui peut inquiéter certains utilisateurs. Enfin, la qualité dépend fortement de la connexion internet : en cas de réseau instable, l’image et le son se dégradent rapidement.

Review Source

Zach P.  
Marketing Coordinator  
Education Management  
Used the software for: 2+ years

### "Zoom - The Go To Video Conferencing Tool"

March 9, 2026

4.0

Zoom has proven to be an incredibly reliable and helpful tool for connecting with partners and colleagues across the globe. The ability to collaboratively work on projects and connect through Zoom makes teamwork a breeze. I plan to continue using Zoom for the foreseeable future and would recommend it to colleagues.

Pros

The simplicity of Zoom Workplace makes it ideal for workplace collaboration and video calling. The user interface is easy to navigate and well-designed and with the general public largely being familiar with how to use Zoom there isn't any barriers when inviting people to calls. I've never experienced any outage issues or major problems regarding access so reliability of Zoom is a big plus. There is also ease of access across the globe, making connecting with partners worldwide pain-free.

Cons

In some instances I've found Zoom to be a bit laggy or choppy, even if you maintain a strong internet connection with stable upload and download speeds. Originally I thought it was my internet service provider, but after validating the speeds I found it was just Zoom lagging especially during larger meetings. When it is a 1:1 meeting or smaller group I haven't encountered these issues, but the choppiness and lag is particularly prominent in larger meetings.

Review Source

Gunther C.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Great Video Meeting Functionality"

April 8, 2026

5.0

Overall, my experience with Zoom Workplace has been great, it's a tool that I use multiple times a day. It makes remote work, collaboration with other engineers, and other common workplace tasks extremely easy to perform.

Pros

Zoom Workplace offers some of the most consistent and reliable video calling functionality that I've used. Its audio cleaning is truly impressive and completely eliminates background sounds ranging from barking dogs to lawnmowers. I frequently use it's integration with Google Calendar to ensure that all of my meeting invites automatically have a video call link for people to join from.

Cons

Users who join a call after a chat message has been sent can't see it. It would be great if chat messages sent before users joined could be seen by them as this can often be a way that links and other materials for that call are shared.

Review Source

VR

Verified Reviewer  
Transfer Sales Agent  
Insurance  
Used the software for: 2+ years

### "Reliable for Large Team Meetings"

April 30, 2026

5.0

My overall experience with Zoom Workplace has been positive. It’s reliable for our daily updates, training sessions, and any emergency meetings. Audio, video, and screen sharing are usually clear, which helps us stay organized and prepared before we start work.

Pros

What I like most about Zoom Workplace is how easy it is for all the Agents to join the morning briefing. I work with Pitch Perfect, and we have five campaigns with over 600 sales agents, but we all use one Zoom link to meet every morning before we get on the phones. Zoom makes it simple for everyone to connect at the same time, and the audio and video stay clear even with a large group. I also like that we use it for training and emergency meetings because it’s reliable and quick to set up.

Cons

What I liked least about Zoom Workplace is that when all five campaigns join the same morning meeting — over 600 sales agents — the call can sometimes lag or freeze. With that many people on one link, the audio occasionally cuts out, and it can be hard to hear the updates clearly. It doesn’t happen every day, but when it does, it slows down the briefing before we start work.

Review Source

Harshul S.  
Senior. Technical Support Specialist for Network Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Reliable video calls and easy to use, small UX annoyances"

April 10, 2026

4.0

Overall it’s been reliable and makes remote work easier for our team. Most people already know how to use it so less time explaining links. We run trainings, client demos and quick catchups without much trouble. There are small annoyances but nothing that stops us from getting work done. It speeds up communication and keeps meetings simple and predictable. Would recommend for daily use, just be ready for a few UX quirks.

Pros

Zoom just works most days, joining a call is super easy and clients never struggle. Video and audio stay pretty clear even when my wifi is not great. Screen sharing is instant and switching presenters is smooth, no fuss. Breakout rooms are actually useful for workshops and small group work. Recording meetings is handy so I can catch up later when I miss something. Chat and reactions make meetings less formal and people engage more.

Cons

Some settings feels as they arehidden and it takes time to find them when you need fast. Mobile app misses a few desktop features and sometimes feels clunky. App can be heavy on older laptops, slow to start or join a meeting. Occasional echo or lag on weird networks, you need to fiddle with audio. File sharing in chat is basic, not good for big files or long term storage. Pricing for webinars and add‑ons can add up if you need advanced stuff

Review Source

SERGIO ANDRES G.  
Industrial Designer  
Machinery  
Used the software for: 2+ years

### "Estabilidad de hierro en un traje de 2010: Por qué Zoom sigue ganando"

March 11, 2026

4.0

Llevo años usando Zoom, desde que era solo un botón de "Unirse a reunión" hasta lo que es hoy: un centro de colaboración con documentos compartidos, pizarras y telefonía IP. Mi experiencia general es de confiabilidad absoluta. Sé que cuando haga clic, la cámara va a encenderse y el micro va a funcionar.

Pros

Lo que realmente separa a Zoom de Teams o Google Meet en 2026 es el AI Companion. A diferencia de Microsoft, que te cobra una suscripción aparte por Copilot, aquí la IA ya viene "de fábrica" en los planes de pago y es absurdamente útil. Los resúmenes de reuniones son precisos en un 95%, separando perfectamente los action items del ruido. Otro punto imbatible es la estabilidad del códec de video. He operado Zoom en conexiones rurales con menos de 2 Mbps y el sistema prioriza el audio y los fotogramas clave de una forma que Teams simplemente no puede. Si tu trabajo implica reuniones externas con clientes que tienen internet inestable o computadoras viejas, Zoom es la única opción que no te deja en vergüenza con lag o cierres inesperados.

Cons

La interfaz de usuario (UI) se siente como un viaje al pasado. Mientras otras plataformas han migrado a diseños minimalistas y fluidos, Zoom sigue amontonando botones y pestañas en menús que parecen sacados de Windows XP. Si no estás acostumbrado, configurar los permisos de audio compartidos o encontrar dónde se guardó una grabación local puede ser un dolor de cabeza. Además, el consumo de memoria RAM es un problema real. Si tienes abiertas 15 pestañas de Chrome, Slack y estás corriendo un software de diseño o un ERP, Zoom Workplace puede hacer que tu sistema empiece a swappear agresivamente. Y no me hagas hablar de la limitación de los 40 minutos en la versión gratuita; en 2026, eso ya no se siente como una limitación técnica, sino como un secuestro de la productividad para obligarte al upgrade.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[TalkHelper Call Recorder for Skype](https://www.capterra.com/p/99098/PrettyMay-Call-Center-for-Skype/)

precios, accesibilidad, compatibilidad con compañeros y aliados

Review Source

RV

Rakhi V.  
QA Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoom over a year of usage"

April 20, 2026

5.0

It is a mature and dependable platform that has become better beyond just video calls into a broader collaboration tool. The core meeting experience is polished and reliable, and features like breakout rooms and whiteboards add real value for teams that need more than just a video feed

Pros

The video and audio quality was consistently strong even on less than ideal network conditions, which made meetings feel reliable rather than something you had to hope would work. The whiteboard and screen sharing tools also stood out — they made collaborative sessions more interactive and kept everyone engaged rather than just passively watching a presentation.

Cons

The desktop app can feel bloated at times with features that aren't always relevant to everyday use. Background noise suppression, while generally decent, occasionally cut out parts of speech in noisier environments which became distracting mid conversation

Review Source

Sarah G.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Zoom Helps Me Work Together While Apart"

March 11, 2026

5.0

I really like the ability to have professional meetings with colleges while we all work remotely. Sharing the screen ability is a game changer.

Pros

I love the ability to conduct a professional meeting while I'm working from home. It also has features that save me time like the blur and studio effects filters so I look touched up without spending time and energy to go full glam for an at-home meeting.

Cons

Sometimes my audio goes in and out and its hard for me to hear others and its hard for them to hear me too however this might be an issue with my setup, not Zoom Workplace itself.

Review Source

VR

Verified Reviewer  
Student  
Education Management  
Used the software for: 2+ years

### "Online calls and web conferences"

April 16, 2026

5.0

I used to use Zoom a lot when I was a student. Especially during covid time for remote calls and web conferences.

Pros

Zoom is a video call and web conferencing app. We used to work on projects in Zoom when I was a student, and I even defended my thesis via Zoom (it was covid period). Easy to use and convenient. It's also possible to create multiple rooms within one meeting - useful for work in teams.

Cons

Nothing in particular comes ot my mind. I have never had problems with it. It fullfils its purpose as a communication and collaboration tool. Maybe just the fact that there is a limit of how many participants can attend one meeting and also if I remember well, each session would end in 45 minutes, if you use a free version, for a conference with many people.

Review Source

KW

Katherine W.  
Project Manager  
Design  
Used the software for: 2+ years

### "Easy and Professional"

April 23, 2026

5.0

I use it daily. The video quality is great, the settings are easy to maneuver, and I like that I can make my appearance slightly more polished without looking completely filtered.

Pros

The ease of use and the ability to choose which window to share. I am not fumbling around when on client calls as I do in some other tools. And the video quality is excellent.

Cons

I wish there were a better way to take meeting notes directly in Zoom. It would be great to have a sidebar where I could type notes and then integrate them with our project management system.

Review Source

DF

Dylan F.  
Software Application Engineer  
Computer Software  
Used the software for: 2+ years

### "Essential for my remote role, and super convenient"

January 28, 2026

5.0

Really simple to use and very convenient. Personally, it allows me to work remotely and still be connected to my team through daily video calls, not just audio-only conversations

Pros

Super easy to send out invites and schedule calls for 1-to-1 calls all the way to webinars with 1000s of viewers. Nice annotation features when someone is sharing their screen

Cons

One problem is that everyone has a different microphone volume. It would be nice if there were better "audio balancing" where louder microphones are made quieter and vice versa for quieter ones. It would also be nice to have some way to highlight people who are talking at once due to lag. It can be hard to identify who was speaking in large calls

Review Source

SS

Said S.  
Facilitainer  
Education Management  
Used the software for: 2+ years

### "My go-to for webinars, workshops & trainings"

February 28, 2026

5.0

I run a mix of webinars, workshops, and trainings through Zoom and it's become a core part of how I work. It just works, which is exactly what you need when you're live with a room full of people.

Pros

Zoom has been genuinely dependable for hosting webinars and larger sessions. The audio and video quality holds up well even with many participants, and joining from any device is seamless. Setup is minimal, which matters when you're coordinating a big group.

Cons

The free tier time limit can be a hurdle when running longer sessions or trainings. Some advanced settings are hidden and not very intuitive.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

Zoom offers more advanced facilitation features than Google Meet. Breakout rooms are easier to manage and more flexible. Host controls, security settings, and participant management are stronger. Audio and video stability are more consistent in larger groups. It also integrates better with external tools for professional production. For structured workshops and trainings, it simply feels more robust and reliable.

Review Source

Naya O.  
Graduate Student  
Higher Education  
Used the software for: 2+ years

### "Zoom Workplace: Essential to the Everyday Grad Student "

January 4, 2026

4.0

I use Zoom Workspace every single week, multiple times a week. I like how easy it is to invite people to meetings through the integration of the outlook calendar invite creation that generates an email with all the details of the meeting, its link and tracks who accepts or not. I like the technical and customer support from the Zoom Workplace team when it comes to correcting profile information. This software allows for massive levels of collaboration and accessibility for a great price.

Pros

I like the massive scale that Zoom Workplace can operate at. I recently used it for my academic conference, which required having multiple video calls ranging from 10-300 participants simultaneously, and had limited technological issues

Cons

The bugs that we did encounter included the actual presentation tools, such as sharing the screen, which could become significantly lagged or the sharing of multimedia through the call present audio issues for some participants

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

My university started to use Zoom during the pandemic and has allowed us to use it ever since

Review Source

Jiahao H.  
Deployment Strategist  
Information Technology and Services  
Used the software for: 2+ years

### "A Reliable, Seamless Platform for Meetings"

January 4, 2026

5.0

Overall, my experience with Zoom Workplace has been positive. It’s a reliable and widely adopted platform that makes virtual meetings and collaboration easy and accessible. Core features like video conferencing, screen sharing, and breakout rooms work smoothly and support productive discussions. While the interface can feel busy at times, Zoom Workplace remains a dependable tool for staying connected, especially for remote and hybrid work environments. I love the Outlook integration!

Pros

I like Zoom most for its reliability and ease of joining meetings. The ability to join a call with a single link, and integrate starting Zoom meetings from Outlook, makes meetings start on time and reduces friction for both internal and external participants. Since we use Outlook, I appreciate how Zoom syncs with my calendar and puts a meeting link inside once I add a recipient. Audio and video quality are consistently strong, even with large groups, and features like screen sharing, breakout rooms, and virtual backgrounds are intuitive and easy to use. Zoom’s stability during long meetings and its ability to handle varying internet connections make it a dependable tool for both collaboration and presentations. The chat feature is fun to use and I love that I can DM other meeting participants. The recorded transcript makes sure I remember everything discussed in the meeting.

Cons

I wish my Zoom link would be automatically added once I schedule a meeting in Outlook, instead of whenever I add a recipient. This disrupts my workflow. Zoom can also feel a bit overwhelming at times due to the number of features and settings packed into the interface. Navigating between meetings, chats, and additional tools isn’t always intuitive, and some advanced options are harder to find than they need to be. Occasional audio or connection issues can still arise, and long video meetings can contribute to screen fatigue, especially when Zoom is used heavily throughout the day.

Review Source

VR

Verified Reviewer  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "An Excellent Product for the Price!"

February 5, 2026

5.0

I have been a user of Zoom Workplace since transitioning from WebEx in 2016. It's been an overall great experience with few to no hiccups in implementation.

Pros

Using Zoom Workplace makes my team of one look more professional because of its easy to use features and simple configuration.

Cons

I dislike the UI \[User Interface\] of Zoom. It's menu options look antiquated compared to more current web conferencing or other technology tools.

Switched from

[Webex Connect](https://www.capterra.com/p/168110/IMIconnect/)

I switched from WebEx to Zoom when I was still working in Corporate. I had no choice. In 2021, I chose to use Zoom as a solopreneur.

Review Source

Jonathan N.  
Technology Director  
Design  
Used the software for: 2+ years

### "Still the best all round conferencing and meeting room service"

November 27, 2025

5.0

We have loved using Zoom over the years and currently have no plans to change. It is well loved by our employees and makes communication with our clients professional and reliable.

Pros

We have been using Zoom since 2016 and found the experience fantastic and very happy with the product. We started with just Zoom Rooms and then gave everyone an individual license when everyone shifted to WFH during covid and the transition couldnt have been simpler. Zoom made that period so much easier for us. The video conferencing is always of high quality and very reliable. Bugs and issues are sorted in a professional and timely manner and they customer support provides timely responses. Our employees love using this platform and find it superior to using Google Meet or Teams and gives us a credible platform to engage with out clients which as a Google Workspace customer is important. The interop function of Zoom Rooms has been invaluable to us and means we can easily engage with external companies whatever the platform of choice. Teh digital signage looks great as well in all our meeting rooms

Cons

Zoom has become a little bloated in the last couple of years as they try to cram as many featurs in as possible. We use Phone, Video Conferencing, Zoom Rooms and digital signage. As we dont use the chat, email or storage functions this makes it feel like we are paying for a lot of things we dont need. We also like the integration of Google Meeting into our exisiting Google Workspace infrastructure and Gemini which is difficult to recreate in Zoom

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

Our clients at our large organisations only really entertain teams or zoom and often overlook google meet. This has become better in recent years though.

Switched from

[Webex Connect](https://www.capterra.com/p/168110/IMIconnect/)

Webex was difficult to use and unreliable at the time. Also expensive

Review Source

Trinidad F.  
Remote Assistance Operator  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Zoom zoom ZOOM! "

December 15, 2025

5.0

My overall experience with Zoom Workplace has been very positive. I've enjoyed using this platform for our daily team briefs and video calls. We will continue to use Zoom daily in the foreseeable future.

Pros

Zoom is a very easy to use and versatile product. I really enjoy the many features it offers and it's intuitive nature for our business team video conference calls and daily meetings.

Cons

Zoom is pretty straight forward and user friendly but sometimes I wish there were more options for customization. I have experienced bugs and glitches in the past although they are rare.

Switched from

[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

Zoom seemed superior to Skype in many ways so we decided to give it a chance. We enjoyed it so much that we've completely replaced Skype use altogether!

Review Source

Rodrigo D.  
Founder e Principal Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Essencial para minhas reuniões de consultoria remota."

November 27, 2025

5.0

Utiçizo o Zoom diariamente para gerenciar a minha consultoria e atender clientes tanto por chamada, quanto por mensagens. É a ferramenta mais confiável que encontrei para fechar negócios online sem me preocupar com travamentos de vídeo ou áudio ruim e com suporte consideravelmente rápido.

Pros

A estabilidade da conexão é o ponto forte. Gosto muito da facilidade de gravar as reuniões para enviar aos clientes depois e a qualidade do compartilhamento de tela, que funciona bem melhor que nos concorrentes.

Cons

O custo das licenças em dólar acaba ficando alto para pequenas empresas no Brasil. Além disso, o limite de 40 minutos nas versão gratuita ás vezes atrapalha reuniões em chamada de vídeo com clientes que ainda não tem a versão paga.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

A principal razão foi a facilidade de acesso para clientes externos. O Zoom permite que qualquer pessoa entre na reunião através de um link sem precisar criar conta ou fazer um login complexo, o que as vezes é uma barreira no team. Além disso, a qualidade do vídeo e estabilidade se mostraram superiores para apresentações.

Review Source

Susana F.  
Client Relationship Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliable, All-in-One Collaboration That Keeps Teams Moving"

February 25, 2026

5.0

Overall, my experience with Zoom Workplace has been very positive. It’s evolved from a simple video conferencing tool into a full collaboration hub, and that shift has made day-to-day work smoother and more centralized.

Pros

It’s not just meetings anymore it’s chat, phone, whiteboard, scheduling, docs all connected. That consolidation saves time.

Cons

Now there are more tabs, tools, and options, which is powerful… but sometimes overwhelming if you just need a quick call.

Review Source

HV

Harsha V.  
Resident Physician  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Reliable, Scalable, and Seamless for Daily Use” Focuses on performance and consistency."

August 8, 2025

5.0

Zoom has been a constant in my academic and professional life for nearly a decade. From virtual lectures during medical school to daily meetings and teaching sessions as a medical fellow, it’s consistently delivered reliable, high-quality video conferencing. The platform is intuitive, stable, and scalable—whether I’m meeting with two people or fifty. While the free version has time limits, the overall functionality and ease of use make it one of the most dependable tools I’ve worked with. I highly recommend it to anyone in healthcare, education, or remote work

Pros

I’ve used Zoom for over 9 years from medical school lectures to professional meetings and teaching sessions. It’s incredibly stable, even with large groups. The video quality is excellent, and I’ve rarely encountered bugs or interruptions. I especially appreciate the ease of use no one struggles to join or navigate a call, even first-timers. File sharing and screen sharing work smoothly, and breakout rooms are perfect for small group discussions. -Great for basic use, but subscription is needed for longer meetings - Customer Support is Rarely needed, but help articles are useful - Ease of Use: Extremely user-friendly - Video Conferencing & Calls: High quality, stable, and reliable - Bugs and Issues: Minimal—rare - File Management: Screen sharing and file uploads work well

Cons

The biggest limitation is the 40-minute cap on meetings in the free version. It can be disruptive during longer sessions unless you upgrade. Also, while messaging features exist, I rarely use them ,they’re not as intuitive as the video tools.

Review Source

FP

Fred P.  
Customer service and soft sales manager  
Telecommunications  
Used the software for: 2+ years

### "ZOOM review 2025 by me."

November 13, 2025

4.0

Overall a great experience, it has been the place where I learned and also the place where I gave training to a lot of great people that are in there for an important reason, to make some money, like me.

Pros

When referring to Zoom as an option, I commonly like to refer to it as pre-pandemic and post-pandemic Zoom, for me, both are great, smooth, and easy to use, and now with AI tools, it's even a better option.

Cons

it's understandable that it matters a lot where you are running Zoom and the quality of the network connection, but a Lite version with the basic features would be great, low low-resource and a low low-connection-speed version, is it possible?

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Workplace

most people are familiar with Zoom, that makes it easier for us to move forward, no need to train or teach on how to use it, ot minimum time needed on that.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Mostly a decision made by my employers at the time, the change was considered necessary due to the ease of integration of tools.

Review Source

JA

Jonathan A.  
Chief Executive Officer  
Information Technology and Services  
Used the software for: 2+ years

### "Zoom Workplace More Than Just Meetings "

September 2, 2025

5.0

Zoom Workplace is an excellent choice for teams already invested in the Zoom ecosystem. It streamlines workflow by bringing critical collaboration tools into one familiar place, making it a strong and intelligent solution for the modern hybrid workplace.

Pros

Zoom Workplace successfully evolves the platform from a simple video conferencing tool into a robust, all-in-one collaboration hub. The core meeting experience remains best-in-class—reliable, with high-quality audio and video. The new AI Companion is a genuine standout, efficiently summarizing chats and meetings, which dramatically boosts productivity. It is easy to manage files with Zoom Workplace.

Cons

This software doesn't have problems at all, it's good and am pleased to using Zoom Workplace for doing work.

Review Source

BL

Brooks L.  
Customer Service Representative  
Insurance  
Used the software for: 6-12 months

### "Zoom Workplace is the best place!"

May 11, 2026

5.0

Zoom workplace has been so handy for me! I’m able to do all of my video calls, scheduling and give customer support through the app!

Pros

If you want value for money then zoom workplace will be perfect for you! The ease of use, customer support and the video call options are top notch. There are no bugs and issues and productivity is exactly what I was looking for! Team collaboration is also amazing!

Cons

I truly have no complaints about Zoom Workplace. I have used it for 6-8 months and it’s been smooth sailing for me!

Switched from

[Workhuman](https://www.capterra.com/p/125670/Workhuman/)

The price difference alone is why I switched but zoom workplace is the best.

Review Source

VR

Verified Reviewer  
Wissenschaftlicher Mitarbeiter  
Research  
Used the software for: 2+ years

### "Bestes Videokonferenztool für den täglichen Einsatz"

October 21, 2025

5.0

Zoom ist bei mir im täglichen Einsatz und hat sich als treuer Begleiter herausgestellt. Kein anderes getestetes Videokonferenztool funktioniert so zuverlässig und gut.

Pros

\- Hervorragende Verbindungsqualität - Screensharing auch bei Videos mit Ton flüssig - Alle wichtigen Funktionen werden angeboten - Einfache Bedienung - Sicherheit - Einfaches Anlegen wiederkehrender und einmaliger Meetings - Aufzeichnungen problemlos umsetzbar - Auch über mobile Geräte sehr gut nutzbar

Cons

\- Verfügbare Funktionen nicht immer ganz klar - Höherer Datenverbrauch als z.B. bei Teams, dafür allerdings mehr Möglichkeiten

Review Source

Tyra O.  
People Operations Specialist  
Computer Software  
Used the software for: 2+ years

### "Zoom is one of my top five tools! "

April 14, 2026

5.0

My overall experience with Zoom has been fantastic. I started out in coordination, so I spent a lot of time using Zoom Host Pools and booking private calls with passwords, etc. I've had a few hiccups here and there, but nothing that even comes to mind as I think about the enormous value Zoom has brought to my team.

Pros

I like that Zoom is predictable and dependable. I never feel like I have to guess about how I'm going to have to get into a meeting or stress about my access. If the meeting is with Zoom, I know it's going to work out.

Cons

There's nothing that I dislike about Zoom. My experiences have all been positive since I first started using it professionally five years ago.

Review Source

Similar Products

Featured

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.