# Page 20 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

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Zoom Workplace

4.6 (14521)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 476-500 of 14521 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YA

Yousef A.  
Nurse  
Alternative Medicine  
Used the software for: 2+ years

### "A comprehensive review regarding the Zoom application in terms of everything "

September 25, 2024

4.0

I very much enjoyed using the Zoom application because it makes you feel close to your friends and family and does not make you feel bored. I recommend using it.

Pros

It is very practical and easy to use, available in all countries and ages, and the quality is superior Also, I have been using it for 3 years. I recommend downloading it

Cons

After this period of use, I have not found anything bad yet

Review Source

AR

Amanda R.  
Realtor  
Real Estate  
Used the software for: 1-2 years

### "Zoom is easy!"

May 3, 2025

5.0

Zoom is Great, easy, and quick. It's very useful in businesses as you can invite a good amount of people at once.

Pros

Convenient and easy to set up, easy to invite, and easy to put on calendar

Cons

Lack of free backgrounds, needs audible reminders, but nothing other than that

Review Source

SA

Shade A.  
Branding Strategist  
E-Learning  
Used the software for: 6-12 months

### "I use Zoom Workplace Daily. I love it. "

November 8, 2024

5.0

Overall, I enjoy Zoom. I use it daily in my business. It helps me communicate with my team from around the world. It would be harder to do business without it.

Pros

I enjoy the new and vast product suite that Zoom now has to offer. I actually would like to learn more about all of the features so that I can use it to its fullest capacity.

Cons

I don't know all of the features. I would love to learn more about that. Sometimes Zoom is slow and it doesn't function well. Overall, I enjoy it.

Review Source

RA

Raqel A.  
Senior Program Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Zoom Workplace"

April 28, 2025

5.0

Zoom Workplace is reliable, seamless, efficient and widely known. It's used across multiple platforms and makes the User feel safe and secure.

Pros

The audio and visual quality is strong, it's easy to use and it's trustworthy.

Cons

I have no cons to mention for Zoom Workplace. It's a reliable software that does exactly what it's intended to.

Review Source

AG

Ayush G.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "Zoom Workplace Honest Review"

November 6, 2024

5.0

Pros

Zoom Workplace's strength lies in its simplicity and adaptability, making it easy to bring teams together across various locations. It integrates messaging, file sharing, and virtual meetings, which means you can manage everything in one place.

Cons

Zoom Workplace is its occasional technical glitches, like connectivity issues or lag during peak times, which can disrupt meetings. Additionally, its interface can feel overwhelming for new users, and the high resource usage may slow down older devices.

Review Source

DT

Davide T.  
Sales Manager  
Chemicals  
Used the software for: 2+ years

### "My Insight on Zoom Workplace"

December 10, 2024

3.0

Pros

The tool has a number of features that helps in day to day events of the organization such holding meetings etc.

Cons

\- Limited customization - Limited collaboration features -Its Expensive -Has Third party integration limitations -Advance features are complex

Review Source

ML

Matthew L.  
Assistant to President  
Industrial Automation  
Used the software for: 2+ years

### "Heck, you need it so you might as well get it."

February 5, 2025

5.0

Good, fine, effective, does the trick, is trusted and everyone can use it.

Pros

It works! I still don't understand how Zoom overtook Skype, but hey, here we are.

Cons

Scheduling management is a little bit annoying. Contacts from my phone don't merge seamlessly.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

In a whoosh everyone else started using Zoom, though Skype had worked perfectly fine for years.

Review Source

IH

Ivy H.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Great for online meetings "

December 27, 2024

5.0

Pros

Zoom has been reliable for me the run my online mental health practice. The ease of use allows me to have one less item to worry about when managing my business.

Cons

I have been trying to fix my email on my account for over two year. I have had not luck.

Review Source

VR

Verified Reviewer  
Data Clerk  
Information Technology and Services  
Used the software for: 2+ years

### "Best virtual platform ever"

September 14, 2024

5.0

Zoom has been one of the best virtual meeting platform I've ever used. There are many great functions that are perfect for virtual classroom settings, virtual job meetings and calls.

Pros

I like its intuitive and easy way to access its key features without taking a long time to learn them. Zoom has been accessible by various levels of professionals and down to friends having calls during covid. It has made virtual remote work possible by providing ways to communicate in work virtually.

Cons

There are updates pop up when I am about to be in important meetings or zoom calls. Although the updates do not take long, I hope there can be ways that we can do the updates later.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

It was more accessible by the majority of people which included people not using google.

Review Source

SK

Signe K.  
Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Trusted Video Conferencing"

March 28, 2025

4.0

From 1:1 clients to conferences with over 1000 people, Zoom's functionality and reputation are why it has become a household word for video conferencing.

Pros

Ss an originator for video conferences, Zoom has a look and feel most people can now use seamlessly.

Cons

Always needing to wait for technical difficulties usually due to user error or differences between screen presentation on different hardware.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Zoom Workplace

Jane is solely 1:1, not a multi-user conference app.

Review Source

RK

Rishi K.  
Member of Technical Staff  
Design  
Used the software for: 1-2 years

### "Multi login ecosystem support "

January 9, 2025

5.0

Good workplace better than gmeet , opposite workplace are low feature in standard level workplace platform multi Login support is unqiue features

Pros

High quality video meeting and streaming video workplace platform its provide more features and clients and user settings, Its support across platforms and multi login supported workplace

Cons

Many more features are confusing the client workplace settings,

Review Source

VR

Verified Reviewer  
Owner, Consultant  
Management Consulting  
Used the software for: 2+ years

### "Zoom Workplace for Meetings"

October 16, 2024

4.0

Overall, Zoom Workplace is ok. I have not yet used all of the features that are available to customers.

Pros

I like the feature of being able to have a meeting virtually. Also, when my clients schedule meetings with me using my scheduling link, they automatically receive a link for Zoom to sign in to.

Cons

I dislike that the free version only allows 40 minutes of meeting time. Why not make it an even 1 hour?

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Workplace

I did not necessarily choose Zoom Workplace over Teams. I actually use both products. Depending on the meeting will determine the product used.

Review Source

LG

Lauren G.  
Office manager  
Mental Health Care  
Used the software for: 2+ years

### "Easy platform for face to face meeting"

February 28, 2025

3.0

Pros

Its fairly easy to use in a practice with senior providers

Cons

It isnt the most reliable and glitches frequently

Review Source

RF

Renato F.  
Mentor  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Zoom still adequate but not getting better"

December 21, 2024

4.0

Mostly good and convenient for what it's worth.

Pros

zoom is widely used and convenient but there are glitches that continue to happen.

Cons

Glitches and being dropped off a zoom and freezing are still happening during meetings after years or widespread usage.

Review Source

SR

Sabrina R.  
Co-owner  
Staffing and Recruiting  
Used the software for: 2+ years

### "Experience with Zoom"

November 6, 2024

5.0

Pros

It's very user friendly and there are a lot of useful functions.

Cons

The cost can be high to get a higher tier of membership.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

Zoom has more functions that make it better than it's competitors.

Review Source

Arleny D.  
Recruiter  
Human Resources  
Used the software for: 2+ years

### "Zoom is collaboration made easy"

December 16, 2024

5.0

Love how convenient is for example to teach, due to all the apps and tools that can leverage your presentation. The sound of the calls, and the quality of the video. Is my preferred video conferencing software, different from Google Meet or Teams.

Pros

The flexibility and unique features made collaboration so much easier. Plus, I love how I can hop on a call without worrying about makeup, a bonus! lol

Cons

The free version of Zoom limits meetings to 40 minutes, which can sometimes feel restrictive when you need more time to collaborate effectively.

Review Source

AS

Amro S.  
Pharmacy Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Kept our remote teams better aligned"

May 20, 2025

5.0

Pros

It allows me to set up meetings with a single click and I actually get reminders that are in sync with different time zones. It really helped me coordinating with contractors.

Cons

After a meeting sometimes I finish up and need to send the recording out right away, but the process takes longer than expected.

Review Source

PD

PJ D.  
Manager CEO  
Hospitality  
Used the software for: 2+ years

### "Happy with Zoom"

April 1, 2025

4.0

Overall I’m pretty happy I use it from my desk top and phone

Pros

Being able to enter meetings and have clear audio and visual

Cons

Load times joining meetings sometimes can lag and gets annoying

Review Source

MP

Manoushka P.  
Analyst  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Zoom is great for businesses "

October 11, 2024

5.0

Zoom is very easy to use. One of my favorite features is waiting room feature and admitting others. Zoom has good settings to control the meeting flow including pop up polls.

Pros

I like that you can mute others when you are the host.

Cons

I can't think of anything I don't like about zoom, we use it primary for external meeting.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

zoom was more popular and most of our external partners used Zoom.

Review Source

AJ

Ahmed J.  
Management Accountant  
Facilities Services  
Used the software for: 2+ years

### "Basically the fallback to others similar to it"

March 20, 2025

4.0

For what it does. It does it decent enough

Pros

It's cheaper compared to it's competitive

Cons

Free version is not the best compared to others like teams

Review Source

MM

Mariia M.  
Management  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "First experience "

December 6, 2025

4.0

Pretty good for beginner and average person. . Will think about coming back to it to see if they have any updates and upgrades

Pros

Was pretty useful and convenient, it didn’t take a lot of time to understand what should be done here and how to use it

Cons

May be people need more options , more flexibility of existing services, but it’s not critical. May be need to use brighter colors to make the app more attractive

Review Source

DG

Destin G.  
Office Manager  
Entertainment  
Used the software for: Less than 6 months

### "Could be better, could be worse"

November 19, 2024

2.0

Overall, I think it’s good for most businesses.

Pros

It’s flexibility and easily learned features.

Cons

Some features don’t work like I would expect them to, Like the zoom in and speaker.

Review Source

TW

Therrin W.  
Tutor  
Education Management  
Used the software for: I used a free trial

### "Efficient workspace"

December 12, 2025

5.0

Pros

Zoom Workplace has efficient, easy-to-use features that make communication seamless. Video calls are stable, and tools like screen sharing and chat improve collaboration. It works well across devices with minimal setup.

Cons

The cost can be high compared to similar platforms. Some useful features are locked behind paid plans. This can be limiting for individuals or small teams.

Review Source

SL

Sally L.  
Senior Marketing Manager  
Retail  
Used the software for: 2+ years

### "I found it easy to use "

March 26, 2025

5.0

Pros

I found Zoom very easy to use. I like its simple settings of meetings and video quality which makes communication smooth

Cons

I can't say anything about it; it works well

Review Source

AR

Albert R.  
Customer Service Expert  
Consumer Goods  
Used the software for: 2+ years

### "Great video meeting softeware!"

February 6, 2025

5.0

Overall, Zoom has been vital for our remote team and has solved the issue of being able to have meetings and discussions with remote employees.

Pros

Our company has several remote employees and we use Zoom several times per week to group together for meetings. It is a very user-friendly program with many features that makes remote meetings very easy.

Cons

It can sometimes be difficult to track who is speaking when there are many individuals in a Zoom meeting (more than 15).

Review Source

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