# Page 21 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews --- Zoom Workplace 4.6 (14521) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 21 - Reviews of Zoom Workplace ## Showing most helpful reviews Showing 501-525 of 14521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SV Shauna V. Founder - Brand and Marketing Specialist Marketing and Advertising Used the software for: 1-2 years ### "Good for Business" October 31, 2024 4.0 Overall, good. It helps me to run my business effectively - serving clients, hosting events and making recordings that help me market my business. Pros Team chats are accessible outside of the call and group call functions. Cons Seems to glitch and have challenges with connectivity at times. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[Loom](https://www.capterra.com/p/191187/Loom/) Reason for choosing Zoom Workplace Features and promised enhancements. User friendliness. Review Source SK Signe K. Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Trusted Video Conferencing" March 28, 2025 4.0 From 1:1 clients to conferences with over 1000 people, Zoom's functionality and reputation are why it has become a household word for video conferencing. Pros Ss an originator for video conferences, Zoom has a look and feel most people can now use seamlessly. Cons Always needing to wait for technical difficulties usually due to user error or differences between screen presentation on different hardware. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Zoom Workplace Jane is solely 1:1, not a multi-user conference app. Review Source JB Jason B. Operations Process Manager Construction Used the software for: 2+ years ### "Jason Zoom Review" March 26, 2025 4.0 Overall solid. Wish the UI could be a bit more user friendly. Pros Video quality has been great. Many companies use Zoom. Cons Ease of use can be kind of clunky at times. Review Source KV Kibamba V. Radio Presenter Broadcast Media Used the software for: 2+ years ### "Schedule meetings with Zoom" October 29, 2024 5.0 Zoom is a super incredible and outstanding platform for conferencing. Pros Zoom is a fantastic platform for anyone in need of video conferencing. It is reliable for instant messaging. Cons I don’t have anything to dislike about zoom as it meets my expectations. Review Source EM Elvis M. Senior surveyor Civil Engineering Used the software for: 6-12 months ### "Zoom workplace" February 14, 2025 4.0 We use zoom workplace in our company and it allows us to get updated on new information through meetings with other colleagues Pros Zoom workplace is a great software for colleagues to have back to back meetings via their phones or personal computers. Cons Sometimes there are glitches due to poor network. Review Source SM Sanaa M. Curriculum Coordinator Education Management Used the software for: 1-2 years ### "Excellent Video Conferencing Platform " July 10, 2025 5.0 Pros Zoom is an excellent video conference platform that allows for convenient scheduling of online meetings. It has an easy to use interface and includes chat, whiteboard, and creative background options. Cons Initially, Zoom would only allow 30 minute sessions for users who had not subscribed or purchased the product for themselves. This was highly inconvenient. Review Source LN Lydia N. Accountant Automotive Used the software for: 2+ years ### "Zoom Workplace Review Filled on 2️⃣3️⃣ August " August 23, 2024 5.0 Pros I have been using Zoom Workplace ever since my previous organization. How it combines file sharing, team collaboration and web conferencing capabilities is what I like most. Cons However, freemium version lack some capabilities available on premium version. Review Source JA Julian A. IT Specialist Medical Practice Used the software for: 2+ years ### "Zoom Space" April 3, 2025 5.0 Pros It is very easy to manage and get the hang of. There have been a lot of updates to it from when I first started using it and it really shows. Cons I dislike how there is a full paid version, I remember when it used to be free for students but now its back to subscription based deal. Review Source TT Tom T. President Financial Services Used the software for: 6-12 months ### "Zoom Workplace Review" October 9, 2025 3.0 Overall it's a good tool that most people and clients of mine are familiar with and I don't need to teach them how to use the tool itself. I think improvements could be made on the time allotted. Pros It's more intuitive than other virtual meeting tools. Most people are familiar with the Zoom tools and use it already. Cons I don't like that you are limited on the amount of time and meeting participants that you can have in any given meeting. Review Source SM Samuel M. General Manager and Head of Operations Leisure, Travel & Tourism Used the software for: 2+ years ### "Why I Prefer ZW for A/V/W Conferencing 📆" September 4, 2024 5.0 Pros Zoom Workplace streamlines online meetings procedures in one place by enhancing HD video calls over stable internet connection. Cons Premium version is quite pricey, but it is worthy the impact we get in my organization. Review Source AK Arshpreet K. Assisttant Manager Retail Used the software for: 1-2 years ### "Join fast and share clean" May 20, 2025 5.0 Pros Link open fast, call stable, voice clear. Share screen no problem, breakout open smooth, record just press. Cons Chat hide too easy, some setting reset again and again. Background blur glitch, name change not saved. Review Source AR Aryanna R. General manager Food & Beverages Used the software for: 1-2 years ### "Beneficial app " March 5, 2025 4.0 Pros The ability to see multiple people at once and quality of video Cons The visibility on mobile devices and frustrating Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) The aesthetic is much better looking and the functions are more appealing Review Source JS Jaclynne S. Receptionist Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Good for Phones" September 3, 2024 5.0 Pros Zoom Workplace is convenient as a receptionist accepting and transferring calls all day every day. I am able to specify whether I'd like to send to their extension vs. cell and can send directly to voicemail if I know that person is unavailable. We are able to set up multiple call queues to customize a "chain of command"; if a call is missed at one location, it will roll over to the next person. The person who missed the call can still see that it was missed, where it came from, and who accepted it, making it easy to follow up if needed. Cons \- We recently switched from Webex/Cisco... a) Because of this, my Cisco headset is no longer compatible with this program. Rather than picking up my headset to accept a call the way I would a phone receiver, I must click the screen to answer a call. I imagine this would be remedied with a different device, but it honestly has not bothered me enough to pursue. And even then, you can customize Zoom to have a smaller pop-up menu you can move anywhere on your screen to make accepting calls easier. b) Comparatively, the chat "SMS" feature is not as convenient. It's located in a different tab so using Zoom for both chat and phone all day would require clicking back and forth between the tabs. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Merging with another company, streamlining the software used company-wide Review Source bD brenda D. Founder Professional Training & Coaching Used the software for: 2+ years ### "I love this Tool for everything !!!" October 15, 2024 5.0 i sue zoom for my business with coaching clients. I use it to meet corporate colleagues. and also to record content for my courses, I love it. So glad I keep finding cool feature like group screenshot, spotlight, breakout rooms, pausing recording. Thank you. Pros easy to run meetings and record and get the audio separate from the video,. I love the screenshot, the video filters and the ease of use Cons not much If the editing was easier i could use it more for my scoial snippets. Review Source BH Bobby H. Chief Executive Officer Education Management Used the software for: 1-2 years ### "Zoom Workplace is Highly Recommended " November 16, 2024 5.0 Zoom Workplace has been instrumental in allowing our team a flexible work environment while staying connected with coworkers and customers. Pros Zoom allows our staff to provide excellent customer service experiences while maintaining a flexible work environment. Cons I have had mostly positive experiences with Zoom. Review Source SO Steven O. Accountant Marketing and Advertising Used the software for: 2+ years ### "Scheduling meetings with zoom" October 1, 2024 5.0 I can schedule online meetings and invite others to join from anywhere and anytime. Pros I like how it is reliable and cost effective for business communication.It has simple and intuitive interface making it simple and easy to use.Also it’s video and audio quality are great. Cons It has really been great with its ton of features and good reliability, so i have nothing to dislike. Review Source SF Sarah F. Photographer Media Production Used the software for: 6-12 months ### "Complete Review on Zoom" April 17, 2025 4.0 I often use Zoom for setting up and having meetings with clients. It has become part of my work tools but it is not perfect. Pros I use Zoom for getting clear audio and video for both camera and screen sharing to complete meeting needs. Cons While it presents all these pros, it also has some limits. I dislike that it opens an external browser for calls and the 40-minute time limit on the free version. Review Source DG Destin G. Office Manager Entertainment Used the software for: Less than 6 months ### "Could be better, could be worse" November 19, 2024 2.0 Overall, I think it’s good for most businesses. Pros It’s flexibility and easily learned features. Cons Some features don’t work like I would expect them to, Like the zoom in and speaker. Review Source VR Verified Reviewer Director of Communications Non-Profit Organization Management Used the software for: 2+ years ### "Zoom Workplace: Strong Connector for Remote Work" August 15, 2024 5.0 Very positive experience with Zoom Workplace and it's a product I use every day. I use it for anything from casual workplace calls to recorded webinar-style conversations and everything in-between. it's easy to access, use the features, and conduct business virtually with very few hiccups. Pros The interface is easy-to-use and everything is self-explanatory. The cost is pretty low and it isn't a huge program that slows your computer down when it's running. Cons Not as much a negative on Zoom but if your connection is bad, Zoom is pretty close to unusable. You have to ensure you have a strong connection to make sure the call and features work seamlessly. Review Source SK Saad K. PhD Candidate Higher Education Used the software for: 2+ years ### "Great product" June 5, 2025 5.0 Overall I rate zoom as very high quality. Great experience. However, it would be great if they can prolong the duration of meeting in the free version. Pros Zoom is a great product. The best thing is that most of the people are using it and I don't have to think which software to use for setting up a meeting. Cons The least I liked about zoom is that the size of the application is a bit larger and I am not sure if they offer an all cloud solution. Review Source JM Julia M. HIPAA Compliance Analyst Information Technology and Services Used the software for: Less than 6 months ### "A virtual conference room " November 5, 2024 4.0 I think using the zoom workplace application is very beneficial from a work perspective. There are also many features users can take advantage of within the program. Pros I like how zoom workplace allows me to easily collaborate with my coworkers and clients virtually. Cons One thing I liked least about zoom workplace is how you need to be connected to the internet. This made it very difficult when trying to meet with my team offline. Review Source NR Nahid R. Special education teacher E-Learning Used the software for: 2+ years ### "Good program " August 9, 2024 3.0 At one point I was holding a meeting with the entire family and we were talking remotely in a meeting room. My experience with the program was the most during the Corona crisis. Pros I liked the direct call feature in meetings during Corona. It was very useful. Cons In many meetings, there was a specific time for the meeting, and the meeting had to be closed to get us out of the meeting because the allotted time had ended. It was a bad thing. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) In fact, I did not completely stop using it, but I used Zoom and then moved to Teams because it is more comprehensive in some uses, and in some institutions, it required that the meeting be held via a specific program, so I still use both currently, but Teams more. Review Source KI Kadisha I. owner Consumer Services Used the software for: 1-2 years ### "One of the best video & meeting app ive tried so far!" December 16, 2024 4.0 overall i had a good experience and would definitely recommend over another conference app Pros i liked that it allows you to know if the other party is signed in or not Cons there isnt much i can say that i didnt like about it Review Source LH Lucas H. UI UX Designer Design Used the software for: 1-2 years ### "Call Steady" May 14, 2025 5.0 I actually use Zoom during a client rollout, never really looked back Pros Video stays crisp, even with a crowd, and screen share feels faster than most Cons No real friction so far, everything just clicks into place when it needs to Review Source DM Davia M. Student Medical Practice Used the software for: 2+ years ### "Let's interact virtually!" January 17, 2025 5.0 My overall experience with Zoom in the workplace has been largely positive, especially in the context of remote work. It is a reliable platform for facilitating communication, collaboration, and productivity across teams. Pros It allows me to collaborate and engage with others. this software contains features such as screen sharing, breakout rooms, and chat. Cons Sometimes this software causes technical difficulties like connectivity issues, audio lag, or software bugs. 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