# Page 25 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

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Zoom Workplace

4.6 (14521)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 25 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 601-625 of 14521 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Coralie M.  
Manager HR-Personalwesen  
Information Technology and Services  
Used the software for: 2+ years

### "So fühlt sich Zusammenarbeit von überall an"

March 6, 2025

4.0

Stabil, intuitiv in der Bedienung und hatte in all unseren Meetings bisher keine Ausgabe

Pros

Auch bei vielen Teilnehmer:innen stabil.Benutzeroberfläche sehr intuitiv und funktioniert auf jedem getesteten Endgerät ohne Probleme

Cons

Bisher noch keine negativen Punkte gefunden

Review Source

JV

Jenie V.  
Consultant  
Education Management  
Used the software for: 2+ years

### "Easy to use with great features"

August 27, 2024

5.0

Positive experience, I have been using it since 2019 and really like it. Very easy to use and implement.

Pros

Zoom is user friendly, has great features such as break out rooms, polling, and virtual backgrounds that are professional looking. The ability to add custom backgrounds is key since I work as a consultant and like to tailor my background. The whiteboard feature is wonderful for collaborative work and works seamlessly. Another great feature is being able to mute and unmute individuals during meetings. The other great feature of Zoom is the way you can message participants before the meeting starts, whole group, individuals and during meetings. It also has closed captions and translation features as well.

Cons

It used to be free like most tech but now costs money.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

The Features and messaging and polling.

Review Source

CR

Chris R.  
Chief of Strategy  
Marketing and Advertising  
Used the software for: 1-2 years

### "Zoom: Not Perfect, but Tried and True "

November 15, 2024

4.0

Zoom has been a standard for communication and collaboration since the pandemic hit in 2019. While not our primary form of telecommunication, it does meet some clients where they are.

Pros

The view/visualization options are really simple and nice, especially compared to Microsoft Teams.

Cons

The limitations on length for free trials is a bit of a bummer, and would like more ways to interact non-verbally.

Review Source

TW

Thomas W.  
COO  
Marketing and Advertising  
Used the software for: 2+ years

### "Zoom Workplace is essential to our everyday success!"

September 30, 2024

5.0

Zoom Workplace has been a foundational piece of our company.

Pros

Zoom Workplace allows us to have our entire team taken care of when it comes to video conferencing. We are an online business so this is crucial to us!

Cons

The cost is a little high, but nothing over the top.

Review Source

VR

Verified Reviewer  
Internship for Software Developer  
Computer Software  
Used the software for: 2+ years

### "The smoothest app for online meetings"

September 18, 2024

4.0

I've been using Zoom for online meetings with friends in other countries, online classes, etc. It's really good for moderation, sharing your screen doesn't consume much resources and it's fast.

Pros

It's a smooth platform, allows you to schedule meetings, interact with others and more.

Cons

Zoom is good in terms of performance for desktop devices, but it consumes a lot of resources (specially battery) in mobile devices.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Microsoft Teams is really heavy and consumes a lot of resources. Zoom is really fast.

Review Source

KM

Kortney M.  
Owner  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Free and easy to use"

April 12, 2025

5.0

Great useful tool to communicate with teams located in various locations

Pros

Easy to set up, practical and free for a basic use.

Cons

Nothing, the free plan was enough for my use.

Review Source

KH

Kyeshuan H.  
Ceo  
Retail  
Used the software for: 1-2 years

### "An essential platform for simplifying today's work success."

January 8, 2025

5.0

If you're looking for high-definition and clear audio quality, Zoom Workplace is on a whole new level.

Pros

The quality of Zoom Workplace has been awesome since day one. With tools such as file sharing and messaging to name a few. No matter your location you can collaborate, join meetings, and send messages. Zoom Workplace high-definition videos and clear audio are a prime example, of a powerhouse of high quality.

Cons

Times can become complex, but nothing a little learning can't fix.

Review Source

JF

Jordan F.  
Controller  
Restaurants  
Used the software for: 1-2 years

### "Zoom is great for meetings but lacks a few helpful features"

December 17, 2024

4.0

I like zoom because it has made meetings easy and available to be taken anywhere

Pros

Zoom offers an easy way for all of our employees to connect.

Cons

There is no option to allow the user to enter their phone number to receive an automated call to join the meeting with audio from the phone. Google meetings has this.

Review Source

MS

Mike S.  
President  
Education Management  
Used the software for: 2+ years

### "Seamless Team Communication "

October 11, 2024

4.0

Seamless communication tool that really saves time and money when you consider the costs and time associated with travel

Pros

Zoom Workplace is a seamless way to communicate with all stakeholders. It saves travel dollars and minutes.

Cons

Very few cons but we have struggled with trying to change the admin associated with the account.

Review Source

BM

Brooke M.  
Tutor  
Cosmetics  
Used the software for: 2+ years

### "Thumbs up over here"

January 26, 2025

4.0

Positive experience, easy to use, easy to follow.

Pros

Ring able to easily connect with others for a video call

Cons

Had issues with MacBook and allowing sound and couldn’t rectify this.

Review Source

NZ

Nazifa Z.  
Patient Care Advocate  
Hospital & Health Care  
Used the software for: I used a free trial

### "Easy to use and helpful"

March 11, 2025

4.0

My experience with Zoom has been positive. It is simple to use and allows for easy online meetings and teamwork. The video and audio quality are usually clear, and services like screen sharing and chat are really useful. I also appreciate how you can message and share files in the same spot. Small issues, such as connection problems occur from time to time, but they are minor. Overall, it's an effective tool for working and remaining connected.

Pros

Great quality of video and audio and less disruptions. You can share screens and collaborate and even divide into breakout rooms which can help to make meetings more efficient and effective. It is easy to access.

Cons

Sometimes the network has issues and when the meeting has a large number of people it can have connection issues. The free plan has limited tools and limited time for each meeting. If someone has to use personal mobile data and what not, Zoom can consume alot of data.

Review Source

VM

Victoria M.  
Material Handler  
Telecommunications  
Used the software for: 1-2 years

### "Zoom Love 901"

October 17, 2024

5.0

Me personally I love it because you don’t need to worry about going out for a meeting it a your finger tips

Pros

It’s very easy.to use for a personal purpose or or something else such as, family meetings .

Cons

Sometimes it hard if you don’t have a code for the meeting due to changes that are made before hand.

Review Source

JK

Jieun K.  
Student  
Education Management  
Used the software for: 2+ years

### "Best meeting program"

September 24, 2024

5.0

Overall, it's not bad, but I think the security issue needs to be fixed.

Pros

There is no space-time constraint. And it can be recorded, so you can keep the contents of lectures or meetings or look for them whenever you need them.

Cons

The downside is that anyone can participate in the meeting. That's the lack of security. Therefore, a password is required to attend the meeting.

Review Source

LS

Lauri S.  
manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Life saver during the pandemic"

January 10, 2025

5.0

Pros

I love how it has breakout rooms and ease of use

Cons

limited free plan and customer service is not so great

Review Source

KH

Kathy H.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Makes meetings easy"

November 14, 2024

5.0

Have used at multiple jobs since Covid, use at current job weekly for business meetings

Pros

Ability to attend corporate meetings without having to leave my office, ability to download app on my phone

Cons

Can be buggy and hard to login, times out

Review Source

Patrik H.  
Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Poor customer service"

September 15, 2024

1.0

Pros

Video calls and phone when it works. Ease of use when it works

Cons

Very poor customer service. Zoom phone line not reliable and not stable. Technical support unable to fix it. Don't use zoom phone ever. They could not organise beer for a BBC. This has been going on for weeks now and they can't fix it.

Review Source

AS

Amy S.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Okay application "

February 17, 2025

4.0

I have a lot of experience with zoom. For the most part it has been great.

Pros

The ease of communication and the way it is all set up

Cons

How only the admins of the meetings can record the meetings

Review Source

IA

Ibraheem A.  
Anatomy Lecturer  
Higher Education  
Used the software for: 2+ years

### "Zoom Workplace in Higher Education "

August 20, 2024

5.0

Pros

Zoom Workplace is used across all departments in my organization. I like how it enables me to schedule and join online meetings with just a few clicks.

Cons

For over five years now I have never experienced any flaw nor have I ever heard my fellow colleagues complain.

Review Source

MB

Michelle B.  
Managing Owner  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Zoom Zoom Meetings "

October 24, 2024

5.0

Overall Zoom has a lot of great features and functions well. Lots of enhancements from before.

Pros

You can use it with ease to set up meetings and have quick conversations.

Cons

Sometimes the audio can be glitchy and not connect well and makes it hard when there’s an important presentation. Also, doesn’t have a lot of collaborative features or easy chat access. You have to pick and choose what’s on the display.

Review Source

MM

Marta M.  
Ceo  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Nice meeting tool"

February 23, 2025

5.0

Pros

How easy is to communicate with a team or group of people

Cons

And don’t like the audio options of it, when I try to teach a fitness class the sound isn’t good

Review Source

EC

Emmeline C.  
Author  
Publishing  
Used the software for: 1-2 years

### "Convenient virtual meetings"

March 11, 2025

5.0

Very positive and convenient for having virtual meetings for work, homeschooling, tutoring, counselling and interviews.

Pros

Convenient for having virtual meetings for work, homeschooling, tutoring, counselling and interviews.

Cons

Nothing to complain about, nothing negative - excellent software for conducting meetings virtually.

Review Source

SC

Shirita C.  
Business Owner  
Mental Health Care  
Used the software for: 2+ years

### "Zoom Review "

February 14, 2025

5.0

Overall it's good with connecting with my colleagues and I use it often for the platform for taking my live CEU's.

Pros

The ability to have larger groups on a zoom call.

Cons

It isn't HIPAA compliant. I am a mental health counselor so I need that capability.

Review Source

CW

Carli W.  
Director  
Child Day Care Services  
Used the software for: 2+ years

### "Great tool!"

November 22, 2024

4.0

Overall, Zoom has made it much easier to attend meetings and gain knowledge without the inconvenience of leaving the office.

Pros

I like having a uniform platform that allows us to attend/host meetings without leaving the office. After the employee shortage that COVID caused, there are many times I am not able to leave the office to attend a meeting but do not have to miss out thanks to ZOOM.

Cons

I have struggled to learn all of the features. For example, if I log in on my phone, I have a professional profile picture. I can log in the same way on my laptop and the picture will not show.

Review Source

RM

Rachael M.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Reliable software with versatile features for collaboration amongst teams"

February 5, 2025

5.0

I have had a great experience with all Zoom products that I regularly use in different aspects of my work. Zoom workplace has been very reliable and helpful in allowing for more creative collaboration.

Pros

Ease of use for collaboration with coworkers and versatility of features to support collaboration. Also the most reliable for video conferencing compared to other Softwares offering similar features.

Cons

No cons noticed so far with use. Tends to be very reliable.

Review Source

BK

Bridgette K.  
owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Meetings have never been easier! "

October 20, 2024

5.0

Pros

This AMAZING software was recommended to me. I am so glad that it was. Sometimes, several of my employees and vendors may be in different areas. With Zoom Workplace, we can still have weekly or monthly meetings to discuss company policies and goals. The software is easy to navigate and integrate. My favorite feature is how it summarizes what was discussed in meetings. This can then be emailed to each participant or those who may have been unable to attend. Definitely a game changer!

Cons

Sometimes the meetings can become glitchy, but that is to be expected when using any type of technology.

Review Source

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