# Page 33 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

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Zoom Workplace

4.6 (14521)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 33 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 801-825 of 14521 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alison H.  
Product Owner  
E-Learning  
Used the software for: 2+ years

### "Zoom into the future"

April 10, 2023

5.0

Pros

It is user friendly and everyone knows how to use it worldwide. I have tried other systems like Google Meet and Teams, but people feel most comfortable by far with Zoom.

Cons

I least like the pricepoint, but I need Zoom. Now that I have started using it, I do not ever want to go back to the way things were before. It is well worth the money for the services it provides.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Review Source

Josías G.  
Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Is Zoom Meetings the best application for video conferencing?"

September 30, 2021

3.0

My overall experience using Zoom Meetings has been pleasant; It has helped a lot in connecting meetings to continue working virtually or even just meet with my friends. It has some glitches that can be improved, such as meeting processing, and the payment plans it offers should be more personalized.

Pros

What I like the most about Zoom Meetings is how easy it is to control this app. The speed with which you can generate a meeting, either professionally or casually, the link for the meeting will be generated instantly. Lastly, the different features it offers such as screen sharing, meeting recording, talking with text messages and many other features.

Cons

What I liked least about Zoom Meetings is that when you open a link, it will take a moment to process the meeting and many times it has happened to me that I cannot join the meeting because the application has not loaded yet.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Review Source

LB

Lawrence B.  
Sr. Manager of Culinary Innovation  
Food & Beverages  
Used the software for: 2+ years

### "Zoom Meetings - OK but not the best"

November 18, 2021

4.0

Zoom is a good starter platform but seems to be geared towards smaller businesses or users. I think there are good features as an entry-level option but it isn't as user friendly as other platforms. I prefer Microsoft Teams or Google Meetings because they seem to work more fluidly. The one feature I really like in Zoom Meetings is that you can remove / restrict access much easier and that feature does not exist with all virtual meeting platforms.

Pros

I like that you can access Zoom for free, although it does limit your meeting size & duration. I also like that if you are the "owner" you can remove / restrict people from the meeting (even if someone has forwarded them an invite). This feature is key for security and confidentiality. It is very easy to integrate and doesn't cause any problems with our firewall or security settings since it is browser-run.

Cons

I don't like the way the presentation mode is set up where you see the other participants over the top of the screen being shared. Even when you minimize it to only show the presenter, it still covers part of the screen and is distracting. I also don't like the way the break out feature works. Each time you break-out within a meeting, it resets your video & audio preferences and it resizes your window - this forces you to have to constantly re-adjust settings.

Review Source

MA

Mohammed A.  
senior corporate communications  
Banking  
Used the software for: 2+ years

### "The best virtual meeting room ever"

October 19, 2021

5.0

Zoom contributed to solving the problem of scheduling meetings at times that suit everyone, as with Zoom, we can meet at the time we want, as we no longer postpone meetings because of the presence of one of the members abroad. Also, the feature of saving a recording of those meetings with audio and video, enabled us to use it as a Minutes of Meeting, which gives greater commitment to meetings that use the Zoom technology.

Pros

Everything is great and meets the ambition, I would like to thank the organizers of Zoom, as the efficiency of their product was evident, especially during the lockdown during the COVID-19 pandemic, as the Zoom was able to accommodate millions of virtual meetings, video calls and webinars at the same time and without any system failures or any technical problems. We are used to Zoom, and it has become a part of our working day, as we are conducting meetings and interviews in the virtual meeting room provided by Zoom, which saved us a lot of time and effort and also enabled us to obtain information in a timely manner. The application is very easy to use, whether from a mobile or a computer, where, after logging in, you will go to the interface of the program, where all the commands and services are cleared, where you will be able to receive an invitation or request hosting at a specific date and also set up a history of communications and contacts.

Cons

Everything works fine, I did not encounter any technical problems, it is a very practical application, as it is enough to add the specified contact or accept the invitation from another contact and start the conversation directly with audio and video.

Review Source

AU

Anibal U.  
Operations Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Still a Great Choice Despite the Competition"

October 19, 2022

5.0

our organization still loves to use zoom, we been using it before even COVID affected how we migrated our entire service to zoom.

Pros

Our organization still likes to use zoom due to the chat and calling feature to all the members in your contact list. Internally we never use the zoom link because we end up calling each other either individually or as a group. I also like how as an administrator I can set different profile to what our organization would allow our team members to use and even force our users to use a virtual background if they ever want to turn on the camera. For us this was an important feature because whenever we have meetings with our client, everyone is forced to select our custom-made background to promote our brand.For last, I love the ability to upload CSV file to add a bulk of new hires.

Cons

I don't like how the video settings is only limited to HD if I want to further enhance my video quality.I also don't like how the blur background has one option; I wish we could adjust the intensity of the blur, so depending how close is my background I could make the blur feel more realistic

Reason for choosing Zoom Workplace

Google Meet was not as polished where we needed it to be, and Microsoft Team is too expensive to even have basic licensed members

Review Source

Punnag C.  
Postdoctoral Fellow  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Easy to use but resource hungry"

August 31, 2021

5.0

I have had a pleasant experience with zoom with collaborative sessions with less than 10 participants. The interface is very clean and the features are rich.

Pros

The software is excellently designed with aesthetically pleasing layout and easy to use GUI. I love the self recording feature as this allowed me to record lectures for an Engineering course. Moreover the recorded lectures are optimally compressed by Zoom and I love the final video quality. Another feature that I like is the whiteboard, that is a powerful took with a stylus/drawing tablet for explaining/collaborating in a classroom (office hours)..

Cons

While the software runs well on desktops, my Surface Pro 3 would overheat after running for just 20-30 mins with a class of 20 students with recording turned on. The overheating issue is so severe that it would shut down my surface. You can easily open the resource/performance monitor from the task-manager and check that Zoom is hogging all my processor resources.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Zoom was much more feature rich than Google meet.

Review Source

VR

Verified Reviewer  
Teacher  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Zooming Into Virtual Learning"

October 1, 2021

5.0

Overall, Zoom Meetings is a versatile, powerful, and supportive tool for anyone who needs to connect on a consistent basis via videoconferencing. The platform itself has a suite of tools that addresses many needs and they are very amenable to updating and adding tools, as indicated by their users.

Pros

Zoom opened up a brand new way for us to learn and, sans the necessity due to COVID, I would recommend it for normal virtual learning and video conferencing needs because the platform runs smoothly and has everything that presenters and attendees may need. As a teacher, I appreciated the ability to see attendance records, have my students register for meetings to track attendance and usage, and turn videos and mics on and off for a variety of reasons in support of facilitating a productive and meaningful virtual learning environment. It was also convenient to be able to have meetings with other faculty and staff members via Zoom!

Cons

The poll feature was clunky and frustrating to use but had great possibilities for exit tickets and formatives purposes.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Google Meet did not have the safety features in place necessary for me to deploy it with my students. They did improve upon the security features as well as general capabilities but were clearly playing catch-up to Zoom.

Review Source

KM

Keith M.  
Program Director  
Mental Health Care  
Used the software for: 1-2 years

### "Using Pandemic Innovations to Create Longterm Solutions"

November 20, 2021

4.0

Zoom Meetings was our answer to the reduced in-person contact from COVID-19. Many of the changes we made to survive the pandemic involved using strategies that were designed for other functions, with the hope that they would be adequate enough to fulfill our short term needs before we could return to business as usual. Zoom Meetings did not fit into this category. It provided us with the ability to recreate our conference room meetings without requiring our staff to coordinate their schedules and travel significant distances to attend in-person weekly meetings, and using Zoom Meetings did not decrease the quality of the actual meetings. When we realized that we could maintain the quality of our meetings without having to incur the costs of employees traveling to a central site--as well as the lost productivity that resulted from this travel time--we made a permanent shift to Zoom Meetings. Our meetings and collaborations were necessary, but we did not appreciate how disruptive they were to our operations until we implemented Zoom Meetings. The amount of money we save in two weeks from hosting virtual meetings more than covers the annual cost of our Zoom subscription. Most importantly, this reduction in cost does not come at the expense of the quality of our staff meetings. Instead, it has actually increased our ability to collaborate because we are able to provide our staff at various locations with the ability to meet with their counterparts more frequently.

Pros

Zoom Meetings has allowed us to hold weekly and "on-demand" staff meetings with the employees spread out across multiple locations in a way that recreates the atmosphere of the staff meetings pre-pandemic. Unlike some of the solutions we used during COVID-19, staff meetings through Zoom Meetings became a permanent addition to our business schedule. While it is unlikely we ever would have switched from in-person to virtual had the pandemic not forced us to, our adoption of Zoom Meetings not only let us continue operations but it paid dividends in gained productivity and reduced costs, which has led to us deciding to continue its use indefinitely. Being able to host the entirety of our staff in a meeting without incurring travel costs and lost time has been a significant improvement for our operations, and the cost of Zoom Meetings is minuscule compared to the money we save.

Cons

The limitations on the number of administrators that can host a meeting without increasing the pricing is an inconvenience. Because we use Zoom Meetings for site-wide meetings as well as department-specific meetings, the requirement that only one user can act as the initial host forces our director to start all meetings. He can then transfer the host role to the employee presiding over the meeting, but the need to have him set up and initiate every meeting can be frustrating. We have no issues with being limited to only hosting one meeting at any given time, but we would like to be able to set the meeting host prior to the start of it.

Review Source

VR

Verified Reviewer  
Business Analyst  
Entertainment  
Used the software for: 1-2 years

### "Zoom: The modern golden standard"

November 11, 2021

5.0

We have migrated to an enterprise meeting platform that can accommodate both audio, video and screen sharing. Encryption was important and this has that functionality. The feedback received was overwhelmingly positive, compared to our previous conference platform.

Pros

Integration was straightforward. This software allows us to meet with internal and external stakeholders easily, share screens and allow separate meeting rooms for breakout groups. It fits most use cases an organization or individual would need.

Cons

Sometimes if multiple audio devices (ie. sound cards, speakers, microphones, etc.) are used, it can cause a "no audio input" scenario which requires manual changes. Password are long to type in and dialing into a call on the phone is a bit tedious. Screen sharing options can confuse less tech savvy users.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Reason for choosing Zoom Workplace

Pricing, functionality, platform stability

Switched from

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)

Chime was not providing many features we were looking for

Review Source

Crystal H.  
Home health-aide  
Individual & Family Services  
Used the software for: I used a free trial

### "Zoom zoom it's not a car its anywhere you want to be!"

November 15, 2021

4.0

Despite 1 mishap my overall experience has been very good. I'm sure there are more things that could be added to make this software better. However even though the layout is very simple and to the point the actual feeling you get knowing you can see anyone anytime anywhere in the world is extremely amazing and irreplaceable. Definitely a must have for anyone in all walks of life.

Pros

It's amazing how far technology has come. With Zoom you can be anywhere anytime with anyone in just a few simple clicks. That's a feeling that is simply irreplaceable. This is a must have for everyone family members, friends, companies, cort house and other government branches, healthcare services and the list really does go on. The sky is the limit! It's an amazing product!

Cons

It was a bit confusing the 1st couple of times I used it. For instance I was due to be in court 1 day and I must have missed the step to put my name under my screen. I had no way of realizing this til court was over and I hadn't been called. When I spoke up that's when the judge pointed it out to me. From that point on I made sure I had at least 5 minutes to set up everything properly before the time of the meeting I was supposed to be at came to pass.

Review Source

PS

Praburam S.  
Marketing Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Saviour for the remote-only world!"

June 14, 2021

5.0

I've been using Zoom for the past 1.5 years here at my company and it has been a true saviour during the course. Because of the COVID19 pandemic, I was remotely onboarded and had no human-connection. Zoom became a saviour in the following ways 1. Helped me blend with my team- I haven't met anyone in my team yet, but I have built a camaraderie that will last a life time. Thanks to Zoom video calls on a daily basis. 2. Preserve the human connection in a remote only world 3. Increase in productivity; Get rid of prolonged delays- The slack integration with zoom allowed to me start zoom meetings on the go. I didn't have to type and send series of messages, all I had to do is start a zoom call on one-click. 4. Boon for meeting skippers: If we don't feel like attending a few meetings, all we need is the zoom meeting recording. People can save hours literally :)

Pros

1\. On-the-go Video meeting software. One-click launch 2. Integration with other business tools like Slack, Google Calendars 3. Auto transcript generator so that people can get the crux of 1 hour meeting in 5 minutes? 4. Ease in recording meeting and storing it on the cloud for anytime access, at the same time, very secure.

Cons

Hard to pick but still, 1. Zoom BG customization: Ability to mirror Zoom BG after uploading and one-click BG lauch through shortcuts would've been nicer. 2. The invite emails that goes with a very big text content, phone numbers, passcodes etc.

Review Source

JF

Jermian F.  
It repair  
Computer Hardware  
Used the software for: 2+ years

### "My overall experience with Zoom Meetings "

September 15, 2021

5.0

Zoom is a truly solid and great Web Conferencing and Unified interchanges arrangement. The nature of the sound and video is incredible regardless of whether the participant is on a helpless web association.

Pros

I have my conceivable gathering gatherings in contact gatherings so it is really simple to call everybody simultaneously, without welcoming every individual independently. We utilize the screen sharing element the most, having the option to perceive what the other is doing, to know where the mouse is clicking and on the off chance that we need to help, we can handle the other individual's mouse. What makes zoom not the same as the other programming (which is definitely not an immense arrangement yet obviously has the effect) is to have the option to see the others in the meeting, in any event, when I have another program open. It permits me to chip away at my task while as yet being a functioning individual from the gathering without any issues.

Cons

Simpler coordination with viewpoint. At present I think that it is amazingly lumbering to book zoom gatherings with the standpoint application particularly in my Apple MacBook. This should be tended to - as I would like to think.

Review Source

Syed Faizan A.  
Student  
Accounting  
Used the software for: 2+ years

### ""Best platform for virtual classes""

August 30, 2021

5.0

My overall experience regarding zoom is excellent. I have also used other softwares for meeting but found more advantages in it.

Pros

Zoom meetings is just amazing. In this lockdown situation when people are not allowed to take onsite classes, it serves as the best tool for online classes. It can be use it on mobile phone as well as on laptop without any issue. Zoom is best for large video conference which allows alot of members to connect with each other. Any one can share the screen to present the slides with participants. It also facilitates its user by giving recording option. A teacher can record his/her lecture to share with students. Their is a chat option in zoom through which students can ask any query from teacher.

Cons

Zoom offers 40 minutes session in free version and automatically terminate the meeting after it. If you want to conduct a meeting for more than an hour, you have to reinitiate the meeting but it is not bad as available in free version.

Review Source

wO

will O.  
Managing Director  
Online Media  
Used the software for: 1-2 years

### "A functional and practical view of Zoom"

September 13, 2021

4.0

With zoom, the key intent (which it does well) is open discussion with key decision makers. It is one of the easiest and universally understood programs out there. It has become essential to provide discussions on share goal "distillation" conversations with many people around the globe. Also, the technical specs are easy to facilitate for our users.

Pros

Ease of use and it is a well known, intuitive and accepted program now - versus when it first came out a few years ago

Cons

From time to time, audio is less than perfect - however, most times is is the remote users issue and we can fix. A better audios sensitivity upgrade would help, but as it is usually the users fault, probably not a big issue for developers.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Reason for choosing Zoom Workplace

It's acceptance and intuitive nature were key factors.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

It was the big game in town originally, but Zoom seems to be simpler for a variety of users to understand and use. It's intuitive nature helped make the decision easier.

Review Source

ANG

Alberto Nahum G.  
Associate Professor  
Education Management  
Used the software for: 1-2 years

### "A lifesaver during the Pandemic "

September 18, 2022

4.0

Zoom was a life-saving software for so many people around the world. Also for me. I used it weekly for two years for my classes, reunions with students, and department meetings. Even for familial online gatherings. I believe it was a great tool, but now that I have discovered new options, I have realized that Zoom could step up its game to improve its interaction, for example, or better and more innovative ways to share documents, screens, and so on.

Pros

I like how easy it is to use because its interface is highly intuitive. Also, for me, the software needed to have the ability to share the videos from my screen because I teach "Film and TV Studies." Hence, it was critical, and Zoom succeeded in it (Collaborate, for example, was not good at it when Covid broke). I also like the possibility of recording meetings and lessons because it allowed students from different time zones to watch the content later.

Cons

There are some features I would have improved from my teacher's perspective: 1. I would have allowed the administrator of the session (me, the professor, in this case) to have the power to activate both image and sound. I am aware of the potential privacy issues, of course, but I am also aware of how many students log in... to work on other things on the computer while "attending" class. 2. I also missed some kinds of meetings inside the meetings. I guess it would be too difficult to develop, but it could have been great if the software allowed the creation of sub-sessions so the students could discuss certain issues in small groups and then come back to the general meeting to expose their findings. 3. Finally, it would have been great if the software allowed a little editing of the videos. For example, trim the beginning of a session (where there were usually technical problems from some of the participants). 4. I was using my work-paid version, so I did not have the hour limit of colleagues from other companies using the free version.

Review Source

VR

Verified Reviewer  
consultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Good paid meeting platform"

September 8, 2022

5.0

I have used this for over two years to run online training events and group meet ups. It's mid price cost for the paid subscription which removes the 40 minute time limit.

Pros

I wanted a software where I could run online training events and record parts of the meeting. Zoom allows me to have my main camera and a secondary camera allocated to the same meeting so I can switch between head shots and shots of my desk. One great feature is that you can leave a meeting that you are the organizer of, and allocate a participant as the organizer so that the meeting can continue.

Cons

Whilst I have enjoyed using this platform, I have had issues with less technical minded people trying to access meetings. They have sometimes experienced issues on different tablets or phones. I've occasional issues trying to move from one camera input to another during the meeting. Recording limits for cloud is low for a long meeting so I record direct to my hard drive which is linked to my cloud - giving the same results.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/)

Reason for choosing Zoom Workplace

Cost and reliability

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Teams has caused many problems on different laptops and was not robust. Often not letting participants log into meetings or conversations.

Review Source

TR

Thrisha R.  
Student  
Computer Software  
Used the software for: 2+ years

### "Zoom for work and conferencing "

October 13, 2022

5.0

Makes it easy to meet with group or team members remotely especially during pandemic. Also made it easy to teach classes to students and even younger kids because of how as the host I could control the features.!

Pros

I liked how easy it was to use and how accessible it is as well as the features it allows. Has really good sound and video options such as blurring background etc which just makes it really customizable and work for many different needs.

Cons

Video quality sometimes isn’t the best and also sometimes the chat feature doesn’t work properly or is hard to use.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Skype and teams are just quite outdated as well as not everyone is able to easily have and use those. Zoom is highly sophisticated in comparison.

Review Source

VB

Virginia B.  
Communications Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoom, Zoom, Zoom – For a smooth ride to your next online event"

July 27, 2018

5.0

Pros

Affordable. Reliable. Easy. That’s Zoom in a nutshell. We have experienced the heartache of running a webinar only to have the audio cut in and out and glitch the entire time – ultimately causing our attendees to drop off. But, that’s not the case with Zoom. Our company, belonging to the industry of software QA and testing, regularly hosts remote meetings to check in and collaborate on progress and future team initiatives. We decided to make the switch from GoToMeeting (a great alternative to Zoom) because it fit our needs more accurately. Zooms customer support is remarkably responsive and very quick to solve any issues encountered. Pros Zoom video conference calling and webinar is fitting for any sized company or organization. Meetings can be scheduled within seconds and added directly from Zoom’s platform to Google Calendar, Yahoo Calendar, or Outlook Calendar; which allows you to set up invites and add additional attendees. Zoom provides the option to either enroll in a monthly or an annual plan, in which you can choose to deactivate and/or reactivate at any time (beneficial for saving extra bucks if you do not run regular monthly webinars). The plan that includes 100 participants, for both video conferencing and webinar, are priced at an affordable price per month (GoToWebinar is nearly double in price for the same plan). The audio on calls and webinars comes across crisp; we have never experienced any issues with dropped calls or glitches during webinars). Having the ability to join calls and webinars from any desktop, tablet, and/or phone (iOS and android) is convenient for anyone looking to access meetings on the go. Zoom includes various features, i.e. live screen-sharing, whiteboard, etc., which helps relieve the difficulties of working remotely. If you are holding an international meeting, I.e. training, trainees can join by laptop and listen over laptop speakers (they would have to use laptop and not call in directly via phone to avoid having to pay for extra international call credits – which costs an additional /month). Zoom comes in handy when working with distributed teams; Zoom’s conference calling features are great for doing demos, exercises, sprint planning, etc.

Cons

When joining a webinar or a call via mobile device, it’s unclear how to join audio (I thought there was something wrong with my phone because it was telling me my audio was on but I could not hear anything during the webinar – turns out I couldn’t see the audio number which was hidden behind the webinar). If anyone else has this confusion you can also look at the original webinar confirmation or follow-up reminder and locate the call-in number there. The poll questions and results to not display in the webinar recordings so you will have to edit or takes screenshots and merge them into your recording (we use I movie to do this).

Review Source

JM

James M.  
managing member  
Law Practice  
Used the software for: 1-2 years

### "Zoomy-Zoomy-Zoom"

December 21, 2021

5.0

I've used the platform to conduct one-on-one meetings with clients, multi-party meetings, board and organzational meetings, larger group meetings, attend seminars, and participate in court proceedings.

Pros

I've appreciated the ability to meet with clients "face-to-face" from long distances who I otherwise would only be able to work with over a phone and by e-mail. I like the ability to use a virtual background which enables me to conduct/participate in meetings from a variety of locations, enabling me to continue to work regardless of where I'm physically located.

Cons

When running a meeting, you don't always see the notifications - especially about people asking to join a meeting. It also would be much better if there were a transcription function paired with the ability to record video of the meeting.

Alternatives considered

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Workplace

An organization I'm affiliated with used it for group meetings, giving me some early exposure and comfort in using the product; a colleague had a discount coupon to set up a subscription/membership for my firm; and our court system adopted the platform as its vendor for all court proceedings, so it just made sense. It also was, from my perspective, a lot easier to use for the intended purpose than the alternatives, and much more price proficient when it came to functionality.

Review Source

NJV

Nina Jacinfel V.  
Student  
Banking  
Used the software for: 6-12 months

### "Video Connection for everyone around the world"

August 28, 2021

4.0

It is a great experience and a tool especially at times like this during the Corona Virus outbreak across the world where everyone is at home either working, studying or just wanted to connect with their loved ones. I personally use this for both school purposes like lectures and meetings at the same time if I just wanted to connect with my friends far from home. I hope the virtual background feature will improve soon because it is really my personal favourite especially when celebrating one's birthday, anniversary or conference. It is sad that some cannot use the virtual background because their gadgets doesn't have that one setting to change their background the same with what others have changed.

Pros

Through the use of Zoom Meetings, people are able to contact and connect with anyone and see their faces in real-time. It is very convenient in a way with just using our mobile phones, we are able to easily use the Zoom Meeting app anytime. We even use the Screen Sharing feature as a Videoke to sing or whenever we want to watch something together from the internet with the group members, friends and family.

Cons

The Virtual Background. Don't get me wrong, I love that feature it is just that in some cases the background couldn't work. For example, I noticed that only those who have Apple products such as Macbook and iPad. The virtual background will work perfectly fine but if someone is using android or Microsoft products, the background won't work. It would have been fun if anyone can access that Virtual Background of the Zoom Meeting application even by just using our mobile phones.

Review Source

DA

Dustin A.  
Manager  
Events Services  
Used the software for: 2+ years

### "Where would we be without it"

December 20, 2021

5.0

Zoom is very straightforward and easy to use. Zoom is constantly innovating and adding new features. So do not be surprised if you open Zoom tomorrow and there is a brand new feature! Zoom offers several different options for users to join a meeting. They can call in to a number, join via browser, join via mobile app, or join via the desktop app. Zoom is also integrated with several different apps or products that you are probably using on a daily basis. Zoom has several different features and solutions that will fit your needs.

Pros

Zoom is very easy to use and navigate. I like how you can use zoom for multiple different situations. Such as video or audio meetings, webinars, classes, training, and more. I really like how Zoom continues to update and add new features. Zoom cares are security, and when there is an issue, they address it.

Cons

Occasionally I experience auto issues when I try to connect AirPods or headphones. I also wish that the documentation was sorted and separated a little more.

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

My company has been using Zoom for several years now. We are a 100% remote company and have been for the past 15 years. With everyone working from home, one of the benefits we get from Zoom is the ability to share screens. We use this to train and troubleshoot for our clients and employees. We also record all of our team meetings and training, so that we can use them in the future. Since the pandemic, our live events had to switch to online events. We have been able to use Zoom for training clients on our online platform, and we have been able to use Zoom to live-stream classes and webinars.

Review Source

Pablo G.  
Director SIED  
Education Management  
Used the software for: 2+ years

### "excellent software"

March 25, 2022

5.0

Excellent, I use it daily. It is intuitive and day by day it improves both the options and the user experience.

Pros

Zoom is very powerful and probably the most user-friendly, stable and complete video call platform at the same time. It is easy to send a link but it also has many access controls and options to work collaboratively. Ideal for education environment.

Cons

Zoom is a bit pricey compared to many free products of the same ilk. However, it has many features that make it one of the best and most reliable. Little by little it has also added features that I needed, a bit of integration with some Apps is missing.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

At the time for ease of use and host and configuration options.

Review Source

Ingrid C.  
Gerencia de proyectos  
Commercial Real Estate  
Used the software for: 2+ years

### "Transmisiones de calidad y bueno para juntas de trabajo "

October 26, 2021

4.0

Pros

Las herramientas para poder hacer anotaciones sobre la presentación que se está proyectando son excelentes, llamadas y reuniones de buena calidad y la conexión es rápida

Cons

El sonido podría mejorar un poco cuando hay mucha gente se pierde muchísimo la calidad

Reason for choosing Zoom Workplace

la calidad es superior

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

La calidad de las llamas en meet no es tan buena y no te deja entrar si no tienes cuenta gmail

Review Source

VR

Verified Reviewer  
Political Scientist  
Government Administration  
Used the software for: 2+ years

### "The go-to software for streaming"

September 1, 2021

5.0

i solved the problem of sharing live ideas and exchanging feedback to make quick but informed decisions. This software was really impactful in my remote education, thanks to it i managed to study and progress in my career while social distancing for COVID-19 took place.

Pros

Zoom meets customers demands proficiently, they offer a complete variety of features that make their software really impactful and efficient in meetings and expositions. I would highlight the fact that one can make exclusive meetings, record them, stream desktop and even host events with hundreds of attendants. Their UI is enormously intuitive and the user experience is great, making the decision for this program worthwhile. Their deployment is comfortable, one can use any operating system and even mobile phones without noticing any difference.

Cons

Its performance in Linux could be improved, even though it is quite common to encounter less demand in GNU i could still note a significant difference between Windows and Linux when it came to audio and video synchronization. There is some compensation on the fact that they do have deployment in Linux, what can be more suitable than using the software from its website version. Changing hosts and permits could be easier, sometimes too many requirements waste too much time until they are fully solved.

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Google has a very little amount of features compared to Zoom, the UI feels inflexible too. It offers cero to none customization, while other software with the same objective do.

Review Source

VR

Verified Reviewer  
Network Administrator  
Financial Services  
Used the software for: 2+ years

### "Easy to use, full featured collaboration tool"

December 20, 2021

5.0

Zoom Meetings has been a great experience for me. I have used many similar applications over the last 18 months, and Zoom is the best.

Pros

Zoom is great because the product is easy for anyone to install and understand how to use. Zoom also does a great job of adding new features and patching security routinely.

Cons

It would be great if the desktop sharing had an admin mode so when using it for support you wouldn't have to ask the end user to perform certain actions.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Workplace

Overall functionality, integration, and of course price.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)

Replace multiple products with one. We also use Zoom Phone and Zoom chat heavily along with our use of Zoom Meetings. We also set up a couple of Zoom Rooms in our office.

Review Source

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