# Page 61 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 61 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews --- Zoom Workplace 4.6 (14521) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 61 - Reviews of Zoom Workplace ## Showing most helpful reviews Showing 1501-1525 of 14521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jessa S. Co-Founder Executive Office Used the software for: 2+ years ### "The gold standard" December 14, 2021 5.0 Pros Zoom has significantly improved its features and services. Everyone has it for the most part - I like the ability to make a personalized meeting link to reuse for meetings to keep things simple. It's easy to login, invite others, screen share, chat, etc. Cons So far, everything has worked when I need it to. I would like it to be easier to find the meeting ID or call in information once already in the meeting to share - there's the "invite" button but it's a little buried. Switched from [Streamyard](https://www.capterra.com/p/213044/StreamYard/) Streamyard was more difficult to schedule because of the live feature. Just didn't work as well for what I needed (podcast) Review Source VR Verified Reviewer Researcher Research Used the software for: 1-2 years ### "Best software for Livestream meeting" November 30, 2022 5.0 Zoom is very reliable, easy to use connect as much as possible people all over the world, it's user friendly, zoom consume less data, audio are audible and clear, HD video are perfect and clear. Pros Over a year now I have been using zoom software on my phone this software is very easy to download and installed, zoom consume less data when downloading and usingIt's features like audio, video, are user friendly, I have used zoom meeting severally which am going to list few of it... I have used it to connect with other researcher on online meetings about any research topics to get their own view, we don't need to have physical meeting before doing that... The\[SENSITIVE CONTENT\] of my church here in Nigeria based in Canada but uses zoom Livestream to connect with us here and from other part of the world for prayer meeting every first day of each monthZoom has the capacity of connecting as much as possible people together from all over the world just click on the link created and joinZoom also manages time, you won't exceed the speculating time if you set it that way it will end when it's time Cons Hmmm the only thing I think I don't like Is that there is a slow connection when you are trying to talk or answer questions in the meeting. whenever you signify to talk is takes few minutes before you are heard Review Source ME Melody E. Administrative Assistant Mental Health Care Used the software for: 1-2 years ### "Great for collaborative meetings where participants are in different locations, easy to use" March 4, 2020 5.0 For a period of time, I solely worked from home because I had young children. Zoom was a game changer for me! I was able to be present for staff meetings, have regular meetings with my boss(es) to discuss tasks & meet with other staff when needed to coordinate projects or train others. It was instrumental in allowing me to work from home and still stay connected to the team and on the right path with my tasks! Pros This is an amazing tool that allows you to collaborate and connect with others easily, and you have the convenience of being able to do so from all different locations. In terms of features, one of my personal favorites is to be able to share a screen with the other participants. It's been a great support to be able to use a visual in meetings in addition to the verbal discussion. I also love that I can hit the downsize button on the Zoom screen and it will become a small icon on the screen that still streams the video and allows me to see who is talking, but it frees up my screen to multitask. Zoom is also flexible - meetings can be scheduled in advance or on the fly and shared with others. It's easy to share the meeting with others, and the program itself is easy to use! There is minimal set-up required to get Zoom functioning on your computer and that only needs to be done once. most impactful features, easy to use? integration w business easy? Cons Missing features or improvement needed? Difficult to use? As mentioned in the Pros, one of my favorite functions is to be able to share my screen with other participants. However, it's not a true screen share - you're only sharing one item (an open file, document, or website, etc). If you move to a different item on your computer it does update the screen for the other participants. Only the file/website/doc that you originally picked will show to the other users. At times that set up is perfect and allows you to look at other things on your computer without disrupting the meeting. However, I wish there were an option to have the screen share update based on what the sharer is looking at. At times I have a number of things I need to show the other participants, and it becomes tedious to have to close the screen share and re-open it whenever I want to change what I'm showing the participants. Review Source Michael S. Co-Founder Media Production Used the software for: 2+ years ### "Good meeting software" January 11, 2022 4.0 I've been using Zoom as one of my video conference tools consistently since working more remotely with other clients. It has been a useful tool and it's a popular choice among clients, so it's definitely a good tool to have. Pros Zoom is straightforward to set up and send out invites to people. It also has great features like background removal, screen share, and remote control to allow users to control your computer if you choose. Cons Sometimes Zoom runs slowly compared to other video conferencing apps where the video and audio become delayed or even cut out intermittently. Zoom also charges for features that other conference tools (like Google Meet) don't charge for. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Workplace I use each of these tools depending on the case. Some clients I meet with have Microsoft Teams so I'll use that tool when meeting with them. Alternatively, some clients prefer Zoom or Google Meet, so I usually cater to what client I'm meeting with. Review Source RB Ryan B. Account Executive Information Technology and Services Used the software for: 2+ years ### "Collaborate across the globe, seamlessly." January 11, 2022 5.0 Pros The software is very straight forward - allowing you to send and receive zoom invites, host and screen share, all without much load time or bloated features. Cons There is no ability to collaborate when sharing screens (annotations, drawings etc). Furthermore, you cannot see who is speaking when screen sharing unless you have it open in a totally separate window Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Company switch Review Source JR Jona R. Cdp Hospitality Used the software for: 2+ years ### "Best of the best meeting software" November 20, 2021 5.0 I am overwhelmed to have my zoom meeting. During the pandemic era our group means my organisation we used most of our time to used zoom meeting to do a conference meeting because we need to discuss our new task or competition as a part of world chef. I highly recommend zoom meeting for any meeting in future virtually because some of our member is in another countries. Pros In my opinion it really helps me a lot in our group , families and friends. While we doing some conference we virtually talking and discussing our next task. We feels it like we are next to each other. Cons When I want to speak but I need to mute my speaker because the host need to talk more. That's cute for me. Review Source RA Riza A. Marketing Assistant Publishing Used the software for: 1-2 years ### "Zoom In: Meeting in progress" October 14, 2022 5.0 My overall experience with Zoom Meeting was great, it has help us in so many ways specially during the Pandemic. Zoom has help build the bridge of connecting with clients, coworkers, friends and family at the time where physical connection its not possible. So really really loved this software. Pros I like how Zoom is easy to use and understand though its a little bit hard for some senior but everything else is easy to learn and understand. Just a few practice and your good to go. Cons I think the least I like about this product is its mobile access. I think there's a need for improvement since a lot of users are using mobile to access Zoom. Review Source Jessica G. Online Marketer Marketing and Advertising Used the software for: 2+ years ### "Dieses Tool erleichtert dir definitiv deinen Meeting Alltag" December 25, 2023 5.0 Ansonsten finde ich Zoom ein klasse Tool den Meeting-Alltag zu überstehen. Pros Das du Zoom fast in jedes Kalenderdiensttool einbauen kannst für die Terminbuchung. Dann die Aufnahmefunktion für später, wenn man sich den Call noch mal anschauen möchte. Auch die Apps Funktion zusätzliche Drittanbieter einzubinden, finde ich mega cool. Wenn man dann noch unterwegs ist, dass man über die Handyapp überall davon aus an den Zooms teilnehmen kann. Cons Was ich manchmal verwirrend finde, dass sich Zoom entweder in der App, die auf dem Rechner installiert wird, öffnet oder du dich direkt beim Aufruf des Zoommeetings einloggt, auf der zoom.us Seite sein musst, um in dein Meeting hereinzukommen. Das dürfte noch besser gelöst werden. Review Source PM Pamela M. Health Care Aide Hospital & Health Care Used the software for: 2+ years ### "Zoom..... where will it take you?" January 11, 2022 5.0 What I have been able to do with zoom has bee more cost efficient for many. Pros The amount of flexibility in interacting with clients, staff a nd having other meets with just friends. Cons Sometimes as with any software it does not have to consistency to stop from freezing. They could also make it more user friendly. I do have to explain how to user to each person using a different device. Review Source LO Luiza O. Product Designer Design Used the software for: 1-2 years ### "Zoom meetings" September 25, 2022 5.0 Pretty good. I had problems in the past with zoom for being a little challenging with so many functions and buttons. But once I overcome all that, it became one of the best software for meetings. Pros I def love using zoom because of the personalization and the possibility to take over someone's screen. On the education side, it's super helpful because instead of spending time trying to explain things, you can show live and help the person on the other side Cons Zoom at first is not user-friendly in my opinion. In the very beginning was difficult for me to change my name, I have many problems with sharing before, and the fact for some meetings you can't add anonymous comments sometimes could be a little intimidating (school purpose), and people don't feel comfortable sharing/asking for things. It would be helpful to have something like that with the approval of the moderator. Review Source JH Juanita H. attorney Law Practice Used the software for: 6-12 months ### "Get a paid subscription " December 1, 2021 5.0 Zoom Meetings is going to pay for itself. If you need to review discovery or exhibits with a client prior to a hearing, you don't have to find a date for availability. All you need to do is send a zoom link. You can have multiple people (witnesses) all at once without issues with scheduling. This tool will be a game changer if you use it to your advantage. Pros I love that I can meet with multiple people in one zoom setting and share my screen. It makes client meetings with family members or potential witnesses painless. Cons I have struggled with making the account accessible to my staff to set stuff up for me. Instead, they have to log into my account to send the information to everyone participating. I did a quick YouTube search and didn't find anything helpful. I have not attempted to reach out to zoom out of fear of wait times (no experience with them). Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Reason for choosing Zoom Workplace The price, ease of use, and the number of people requesting a zoom link. People are already familiar with the product so I don't have to explain how to use it or how to download the app. Review Source VR Verified Reviewer Senior Manager- Assessments & ToA Government Relations Used the software for: 2+ years ### "The coolest collaboration tool ever " October 31, 2021 5.0 Seamless, User Friendly and perfectly recorded Pros User Friendly and can work seamlessly on lowest internet connectivity Cons Pricing is a bit concern for the organizations like startups etc. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Microsoft Teams work on high internet bandwidth Review Source Shubhodeep C. Internet Marketing Executive Marketing and Advertising Used the software for: 2+ years ### "Zoom is the best platform for video conferencing" October 22, 2022 5.0 The Overall experience with zoom is very pleasant and nice. During pandemic it help me a lot, to conduct meeting with client, report to my superior about work progress and take updates from my team member. Pros zoom is the best platform for video calling. It supports features like screen share and has various tools too. With situation like Work from home the integrated background functions has help me a lot to do client meeting from homes in past two years. The UI is easy to gets a hand on and is super easy to create and schedule a meeting. Cons Zoom Meeting is a very useful tool to work on. But its also have some drawbacks. With too many people joining the same meeting link, I some times face issues like distorted voice and laggy video. Zoom should focus on this matter. Review Source VR Verified Reviewer Sr. IT Service Delivery Analyst Information Technology and Services Used the software for: 2+ years ### "Zoom - The Best Video Conferencing Software" July 18, 2021 4.0 Zoom is extremely useful for video conferencing and webinars. Virtual learning, presentations, team catch-ups, and day-to-day meetings all benefit from it. Pros \*Excellent audio and video quality \* It's ideal for large gatherings and webinars. It is capable of handling them without any lag. \* The desktop application is really light. It features a simple and smooth user interface. \*They've also made significant improvements in terms of security. \*It has a lot of add-ons (for a fee, of course), such as annotation, which is particularly useful for presentations and virtual learning. \*Zoom market place offers a lot of useful add-ons Cons \*I can't think of any major drawbacks, however I believe the Pro features are a little costly. \*They could also extend the free version's session time to at least 60 minutes. Reason for choosing Zoom Workplace Improve ties with suppliers or partners. Strong Customer Focus Review Source William V. Guest Services Hospitality Used the software for: 2+ years ### "Zoom is a great web meeting tool" October 29, 2021 5.0 Zoom Meetings is a great app that made my life a lot easier in the Covid times, where almost everything is done from home. Pros Zoom meetings has allowed me to communicate with my personal friends and with my business partners easily and simply, offering a great tool with high stability and ease of use. It has multiple settings that allow you to customize it to your liking, screen sharing is a great addition for it as well. Cons The way it handles file transfer is not really to my liking, since sometimes it times out, loops, and needs to be redone. This may be annoying if you are in a hurry. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) testing Review Source AJ Alicia J. Reforestation Assistant Recreational Facilities and Services Used the software for: 2+ years ### "My Journey Using The Zoom Meeting Software" November 21, 2021 5.0 Zoom is both free and simple to use. It's incredibly user-friendly and has a straightforward UI, so there's no need to be a pro to use it. Meetings can be held right now or at a later date with no effort. You can join them in the browser, on your PC, or on your mobile device. Zoom meetings are excellent for communication because of their high quality. One-on-one meetings are free for as long as you want them to last, and group meetings can contain up to 100 people and last up to 40 minutes. You can increase the restrictions by upgrading your account, which comes with a variety of options tailored to different sizes and use-cases of businesses. Pros I like that most of it's features is very easy to use. Cons A dark mode theme is not available in the desktop application. I don't understand why the Windows client doesn't have this, despite the fact that many people have requested it. Review Source KDC Kinna Darlene C. Quality Technician Automotive Used the software for: 1-2 years ### "Inferior to it's competitors." July 5, 2022 3.0 Overall we did successfully video conference or chat although it was difficult and time consuming. This product is an affordable solution when working from home or remotely however its competitors have surpassed it in many areas particularly with quality and speed. Pros Zoom meetings is well known and easy to download with any device. It does offer various tools to help you work from home or remotely. You can video chat one on one or use the rooms option which includes multiple participants. It is affordable. You can cut off video or audio at any time if you need to. Cons Zoom meetings is difficult to set up even after using it for a long time and knowing the layout well. It takes several complicated steps to set up calls or rooms vs one or two clicks in other products. It is especially difficult to use from some mobile devices such as tablets or cell phones. I often experience buffering or low quality audio with zoom. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Many people use zoom and it can be accesed from different types of devices. It appeared to be a viable option. Review Source VR Verified Reviewer Project Coordinator Consumer Services Used the software for: 2+ years ### "Zoom meetings saved us during the pandemic" October 11, 2022 5.0 Zoom saved so many people during the pandemic. It is an ideal program to hold meetings in different organizations. Pros In the early stages of the Covid-19 pandemic, our company wanted an online platform to communicate. Zoom meeting is an excellent and user-friendly platform. They block unauthorized entrances via the waiting room. Setup is in small size and storage problems. Cons Sometimes the meeting disconnects when a phone call comes in the mobile app. Price is somewhat high for the performance. Also, in free accounts, the meeting will be disconnected in 40 minutes for more than 2 people. Review Source VR Verified Reviewer Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "Lifesaver during the pandemic" December 17, 2021 5.0 This has made working from home possible. It has also allowed students to quarantine and be a part of the classroom and still feel a part of the community and not miss work. Pros I work at a school and Zoom was a lifesaver during the pandemic. They offered schools a free educational plan so there were no time limits. Zoom was the solution for all of our virtual classes. It was easy for the kids to connect to the classrooms. There was a waiting room so teachers could filter out people who didn't belong. It was easy for teachers to learn to mute students and control the chat functions to make sure students were on task. The screensharing was so important for teachers to share lessons. The breakout rooms are excellent for dividing the class into small groups. Outside of just school, Zoom has been a critical piece for virtual church during the pandemic as well as countless meetings. It's also a wonderful option to get together with friends. It's incredible easy to use for everyone. It works well on a phone, tablet, or laptop. Cons Sometimes it can get glitchy with people dropping in and out and having to reconnect. It also is hard to hear if multiple people are unmuted. It can be easily crashed, so we did have to put in extra protections. Review Source VR Verified Reviewer Realtor Real Estate Used the software for: 2+ years ### "Critical tool for my business" May 26, 2021 5.0 Especially during COVID, most of what I needed to do for my business went virtual. I'm having initial consults with clients, reviewing/signing documents, and even doing virtual video tours of homes on this platform. I can't imagine doing business without it. It has become the most commonplace video software. Little to no learning curve. Pros I love that Zoom is available on so many different platforms/devices. There are no compatibility issues. Windows, Mac, Iphone, Android, whatever people can use. I love being able to use it from my phone or my computer. I love being able to screenshare and mark up on the screen. Cloud recording is also super helpful. Cons I know there were some issues earlier on about data security. I haven't heard much about this, so I'm going to assume it has since been resolved. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing Zoom Workplace Some of the other platforms were clunky/had too steep of a learning curve/are not as well utilized. I would have been fine personally learning a new platform, but it takes up a lot of time to walk-through the platforms with clients. I would much rather make the most of my time by using the platform mostly everybody is using. Review Source Mirza S. Software Tester Information Technology and Services Used the software for: 6-12 months ### "Nowadays it has become a synonym for remote work" April 5, 2022 5.0 I use it every day for the daily standup meeting, and another meeting as well the biggest plus is that it works in many countries with restrictive internet rules, and I have team members all over the globe. Pros The UX is on a very high level, it's obvious that they thought of the little details - like when a participant's connection quality drops there is a warning about it displayed to the other meeting attendees. Cons It's a small thing but it kind of forces you to use the desktop app - I think I understand why this is so, as desktop apps are much more performant than browser-based variants. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Workplace Geo-restrictions make some other products unusable in certain countries, like China. Review Source VR Verified Reviewer Senior Business Analyst Telecommunications Used the software for: 2+ years ### "The best meeting and training online platform" March 1, 2020 5.0 In the beginning, while I was learning how to use the platform, I tried the free version with my team. After a couple of weeks, we decided it was time to upgrade the plan to have more time in each meeting. Zoom has helped our worldwide team to communicate effectively and efficiently to keep track of our projects. Pros If you are in a tight budget, Zoom allows you to try the platform for free! As long as your meetings or webinars last less than forty minutes, and you have less than 100 participants. Isn't that cool? Now the platform is heuristic, straightforward to learn, and the apps work smoothly on your tablet or smartphone. However, if you need technical support to make things work the way you need, the staff is accommodating, professional and helps you to find a viable solution in a reasonable amount of time. They don't require very high bandwidth or high-speed Internet to make it work. So it doesn't matter where your team is working the meeting runs smoothly. Now, if your meetings require more time, more participants, or managers, you can subscribe to other plans, which are a cost-effective solution. The price is very competitive. Cons Quite probably, I selected the wrong settings when I recorded a session from my smartphone, and the video resolution was meager, however, the audio worked properly. I only wish I had found it several years ago. Review Source Randy B. CTO Medical Practice Used the software for: 2+ years ### "Matured video conferencing software for multiple applications." September 7, 2021 5.0 Pros I can tweak the audio settings for Telehealth features and Zoom excels in dynamic network environments. Cons None lately. Many of the security flaws that were exposed at the beginning of the pandemic were fixed. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Zoom Workplace Easily add share meetings with external clients. Review Source SM Sarah M. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Zoom Saved Our Lives" December 3, 2021 5.0 It has been very helpful to my organization for both internal and external communication. It has also allowed us to use screen recording to obtain video content for re-use. Very user-friendly and affordable for what it provides. Pros When the pandemic hit, we were able (within minutes) to have a way to communicate with the members of our organization and continue to deliver our education products. Cons It can be difficult to understand how to upgrade your zoom accounts in the most efficient and cost effective way possible. I also wish that you could have multiple users running multiple meetings simultaneously under one zoom account. Reason for choosing Zoom Workplace We really didn't consider any other products because we had to make a quick move to a virtual platform and Zoom was a natural choice because of the low price and immediate set up. Review Source Mark D. Director of Operations & Data Management Higher Education Used the software for: 2+ years ### "Solid video conferencing option" April 7, 2020 5.0 The experience with Zoom was good. In terms of online meeting platforms, its usually our go-to platform. It's widely used so there are less issues with new people not knowing how to join calls and interact with the system. I usually use Microsoft Teams since we have an Office account and the integrations with Office apps is huge bonus but Zoom is always my next choice if Teams won't work for some reason. Pros Easy to set up and implement, though at times users were confused on if they should download the Zoom application or view the conference in the browser. That is more of a user issue than a app issue however. The video clarity is strong with Zoom and our attendees have shown up well in their video conferences Audio is clear and crisp as well. Attendees can attend meetings from multiple devices so they don't have to be tied to a physical location to attend a meeting. Meetings can be recorded and saved for viewing later. The features on the free plan is very generous and can handle most of what is required for most teams. Cons Security was an issue but Zoom has made plans to update the security to protect it's users. There isn't a great SSO feature. Doesn't have a whiteboard, which can be nice during brainstorming sessions. I haven't figured out how to shutoff the chat feature, which can get distracting or in some cases, lead to users chatting with everyone accidentally. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.