# Page 63 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 63 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

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Zoom Workplace

4.6 (14521)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 63 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 1551-1575 of 14521 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SN

Shehan N.  
Assistant Production Manager  
Consumer Goods  
Used the software for: 1-2 years

### "A review on Zoom Meetings"

September 11, 2021

4.0

Zoom solves the problem of non-contacting meetings in my organization. It is very important in this kind of pandemic period. My colleges are very safe due to this application. This saves lives while doing your day to day activities. So this will support you financially also.

Pros

Remote meeting facility is the most important feature this provide such a pandemic time period when people cannot contact each other. Ease of creating meetings Ease of participating to the meetings Sharing the contents with participants facility through browser, software and mobile app one click login for meeting virtual backgrounds are great

Cons

There is no inbuilt sound adjusting tool inside the software to manage volumes, presets and effects

Reason for choosing Zoom Workplace

Easy usage of the product than other - Easy connecting to meeting, easy of starting the meeting, continuity of connection to the meeting in lagging of internet connection. facilities provided.

Review Source

VR

Verified Reviewer  
Benefits Analyst  
E-Learning  
Used the software for: 1-2 years

### "Zoom right into a meeting..."

October 4, 2021

4.0

Zoom has been a life saver since going full remote in March of 2020. It helped us easily transition from in office to WFH and has allowed us to continue to connect with colleagues across the globe.

Pros

Zoom is an intuitive product. It is easy for all users to pick up and use from the first time. The functionality is simple, clean, and most people can figure it out with little instruction. There are also additional little tricks to learn which you can find out as well. A great business tool.

Cons

Sometimes it crashes or the internet can't handle the load - but you'll have that with any software.

Review Source

LV

Lena V.  
Owner  
Veterinary  
Used the software for: 1-2 years

### "Zoom makes meetings easier!"

September 30, 2021

5.0

I really enjoyed the ease of being able to learn with my children and to have work meetings. It has kept us safe during covid and is much more convenient to use.

Pros

I like that zoom can be used for work, school, and personal use, for all ages! It makes meeting in a group setting so much more convenient and safe. It’s easy to use so even kids can use it. It has all the features you need right at your finger tips.

Cons

I wish the meeting id wasn’t so long to remember and share.

Reason for choosing Zoom Workplace

It’s a great value and extremely easy to use. It has very advanced features to be able to accommodate my needs.

Review Source

Laurie H.  
Board and Executive Support Partner  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Best of the Best when it comes to remote meetings."

August 13, 2021

5.0

Zoom, comparatively, changed our experience with large remote meetings. It kept us truly connected during the pandemic.

Pros

The ability to see everyone in a meeting is wonderful. The breakout room functionality is a marvel and so easy to utilize as a facilitator. The reactions are also entertaining and helpful.

Cons

I would love to have an option where you can see what you're sharing, as well as participants and chat. I'd love to see the hand raise function be a little more visible, too.

Switched from

[Google Chat](https://www.capterra.com/p/175800/Chat/)[Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

In response to the others just not working very well for us as an organization.

Review Source

Daniela R.  
Executive´s assistant  
Food Production  
Used the software for: 1-2 years

### "Mi zoom meetings review"

November 17, 2021

5.0

Herramienta que nos ayuda a estar en contacto con gente y dar capacitaciones cuidando la sana distancia, sin duda la herramienta mas importante que manejamos

Pros

Desde pandemia nos vimos en la necesidad de implementar nuevas estrategias de trabajo, zoom nos permitió adaptarnos a la nueva realidad

Cons

La experiencia al crear reuniones nuevas es lo que se me dificulta un poco, pero en general todo bien

Reason for choosing Zoom Workplace

por la experiencia de usuario y facilidad de uso

Review Source

Zafeer K.  
Best Online conference  
Computer Software  
Used the software for: 2+ years

### "Best Audio/video conference"

November 18, 2021

4.0

In covid pandamic last 2 year we are studying online in zoom application. and arrange my office meetings online at zoom.

Pros

The best thing is student easily studying online and office worker arrange thr meeting at zoom at home.

Cons

The worst thing is many time this application is showing some issues for video conference and joining meeting.

Review Source

DP

Demeure P.  
Digital Marketing Consultant  
Marketing and Advertising  
Used the software for: I used a free trial

### "Demeure Pessoa Zoom Meetings Review"

January 9, 2022

5.0

I'm currently using this app to help my remote meetings. This is an essential tool at this time, when we have to stay away from people a little longer than usual. I love the tools that allow us to create webnarios to promote a product or a digital event.

Pros

What I like most about Zoom Meetings is its functionality, its ease of use, allowing us to use it in the most varied situations. Its ability to have an interchangeability between the various interfaces on the market, makes us not feel differences when we are on the smartphone or laptop or computer (desktop). I recommend using it to all my customers, business partners, friends, and others.

Cons

Although I don't have any strong criticisms of Zoom Meetings, one of the problems I encounter is regarding meetings held over the phone. The calls sometimes get a wheeze, which is clear depending on where the other party is.

Review Source

Joshua D.  
Assistant Marching Band Director  
Higher Education  
Used the software for: 1-2 years

### "Zoom makes videoconferencing easy, even for novice users."

October 24, 2019

4.0

Our organization's members are spread all over Northeast Ohio, and Zoom lets folks be face to face during a meeting, even when distance, weather, and other complications make in-person meeting impractical.

Pros

My absolute favorite thing about Zoom is the fact that inviting someone to a meeting is as simple as sending the link. On the end-user's side, all they have to do is click the link. If they've got the software, then they're all set. If not, the installer launches automatically. Simple, simple, simple. I work with mostly volunteers of varying levels of technical comfort, and this software has made my job much easier.

Cons

This is an extremely niche thing, and I have absolutely NO problem with the fact that the Zoom development team hasn't included these features, but one of the obstacles to our using Zoom for meetings has to do with Robert's Rules of Order -- in a totally electronic meeting, there is no integrated method for secret balloting during parliamentary proceedings. Again -- that's a SERIOUSLY edge use-case. No problems here, but since you asked...

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

Google Hangouts requires users to have a Google account, and not all of our users do. If they had to sign up for an account, then that's another layer of difficulty and instruction that stands between them and a meeting.

Review Source

TO

Tim O.  
Project Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Zoom saves time "

May 27, 2024

5.0

Very useful tool for communicating with team members and customers.

Pros

Zoom is easy to setup and use. Sound quality is good.

Cons

Occasional time delay - probably internet connections.

Review Source

Emmanuel E.  
Branding online  
E-Learning  
Used the software for: 6-12 months

### "Zoom meeting app"

October 9, 2022

4.0

My overall experience was fantastic

Pros

All the features are most impartful easy to use and the best in customer integration.

Cons

few features need to be improves, the real time brodcasting and the presenter control management to create more exciting user experience

Review Source

SR

Sasha R.  
Product Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoom for agile team"

January 12, 2024

5.0

It is a high-quality product, would recommend it to any team working remotely

Pros

Zoom makes it easy to set up calls, dial in and conduct a smooth call remotely. Working in a fully remote setting zoom has always ensured smooth operations. Breakout rooms, screen sharing and whiteboards are the most crucial features in my team.

Cons

Changing the owner of a meeting/ claiming host rights can sometimes be complicated and lead to people being locked out of rooms. Having an easy way to understand the attendance in standing calls would also be beneficial. Zoom also has a lot of updates constantly which sometimes causes a delay in getting into calls

Review Source

CB

Cielle B.  
Teacher and board of directors  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Zoom is the perfect solution for video meetings"

June 17, 2021

5.0

So easy to use and I can easily turn on and off features depending on my needs and the needs of the group I am conferencing with. Audio and video comes through clearly. Every upgrade only makes the platform better.

Pros

So easy to use. My clients and team members can quickly join a zoom meeting with a couple of mouse clicks. No lengthy or complex downloading of software. The downloading is quick and easy upon joining a Zoom meeting for the first time. I love that I can easily record, mute participants, run polls, form breakout rooms. The chat feature during meetings is helpful. And I love how easy it is to customize rooms to fit specific needs.

Cons

I have no complaints. I use Zoom for meetings every day and it never fails me. And the customer service is great. Very friendly knowledgeable staff.

Reason for choosing Zoom Workplace

The price is reasonable. ease of use means I don't have to hold the hands of clients to help them access the platform.

Switched from

[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)

Zoom is much easier to use and very reliable.

Review Source

KNKA

Khan Nida Khanum A.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Good software for video conferencing and meeting among team mates"

August 14, 2021

4.0

Overall , good tool to use for seamless experience of video conferencing or collaborating with team mates

Pros

It is a good and easy to use meeting tool. You can create a meeting quickly and invite multiple participants by sharing link. Also provides password protection to a meeting so that only participant with required password are allowed to join

Cons

Overall a good tool. However the pricing is high. Also zoom does not provide a full fledge chatting application like other chat apps like Teams to collaborate with team mates

Review Source

VR

Verified Reviewer  
Digital sales & partnerships operations  
Marketing and Advertising  
Used the software for: 2+ years

### "Best video conferencing software. Full stop. "

June 15, 2021

5.0

I am absolutely in LOVE with Zoom. Without Zoom, I probably wouldn’t be allowed to work remotely! God bless Zoom.

Pros

Zoom is an incredible video conferencing software. It’s perfect for 1:1s, group meetings & webinars. It’s easy to set up meetings, create polls/voting opportunities, call in via phone or WiFi audio, screen sharing, etc. 10/10 would recommend!

Cons

I have nothing bad to say about zoom. Apparently a group at my company had a zoombombing experience that was erotic (but inclusive!), but, what can ya do.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Zoom is way easier for guests to join.

Review Source

John R.  
Coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Amazing software solution for Coaches"

November 18, 2022

5.0

Really good and solid reliability. Good UI and a reasonable amount of add ons are now available, like otter ai which transcribes speech to words

Pros

So easy to use and navigate and most of my clients are happy to use Zoom. The paid version removes both the 40 minute time limit and also I can use it for group coaching sessions

Cons

Auto chat save would be good as the user has to remember to use the save feature. I have also had an issue with finding the recording file when the meeting ends

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Really clunky and old with complex UI

Review Source

Steve M.  
VP of Product  
Consumer Electronics  
Used the software for: 2+ years

### "If you actually care about call quality, choose Zoom"

March 27, 2021

5.0

We have been using Zoom constantly for over a year and have about one-third paid seats out of our whole company. So from that aspect, if you don't need people to host long meetings, the value is great. The overall experience is that if you just need a video call platform without a lot of other fancy stuff with calendars and tight integration into Outlook, then Zoom works great. The plugins/extensions they provide can only do so much.

Pros

Stability and quality of the video stream is the standout feature of Zoom. In previous roles I've used Teams (a lot), Chime (yes, it's a real thing from Amazon, and it's just awful), Google Meet and none of them can compare with the call quality in both audio and video and instability, that is almost never does zoom drop a call. Especially when I compare it with the car quality in Slack, zoom really shines. We don't have an issue with the number of attendees and the audio to video synchronization is always spot on as well.

Cons

The overall interface in Zoom is much better than Amazon chime, but it still lacks a lot compared to teams, which is counterintuitive because Teams is actually much cheaper if you have an office 365 subscription anyways. Everything from screensharing to doing PowerPoints is much better in Teams, so Zoom really needs to work on their overall UX if they want to keep getting market share.

Review Source

sS

shabbir S.  
security analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Zoom - best and simple in connecting business"

September 28, 2021

4.0

It really makes our jobs easy in connecting employees and management either in video calling or planning for webinars etc. there may be minor issues but can be ignorable when we compare them with existing video conference applications in the market.

Pros

good in video conferencing, arranging webinars and virtual backgrounds to cover up things especially during this pandemic period.

Cons

remote controls are not easy when handling sessions and feedbacks on issue needs to be provided from zoom.

Review Source

ME

Miguel E.  
Guionista-Creativo  
Marketing and Advertising  
Used the software for: 1-2 years

### "Acercando tu familia"

November 1, 2022

4.0

Me ayudo en algunas cosas dentro de mis inicios de trabajo, y para estar en contacto con la familia.

Pros

Haber tenido un programa que me ayude a acercar a mis amigos y familia por medio de las video llamadas.

Cons

Muchas caidas de la conexion, fallas de audio, como dije no soy tecnico y no podria decir que problema en el programa habia o a que se debia.

Review Source

MT

Monib T.  
Corp. HSE Manager  
Construction  
Used the software for: 2+ years

### "Review of zoom meetings"

November 28, 2021

4.0

A good and smooth experience that works well with the type of meetings we carry on during day to day work

Pros

The ease of use and the interface system

Cons

Not too many options which makes it a little vulnerable with competitors

Review Source

VR

Verified Reviewer  
Tech Advisor  
Package/Freight Delivery  
Used the software for: 1-2 years

### "Lifesaver in a World of Remote Working"

December 14, 2021

4.0

We have users worldwide that need to meet without traveling. We are now able to save money on travel and keep our users safer by allowing them to work and meet remotely.

Pros

Zoom allows for mass collaboration and reduction of travel for meetings in a new era of remote working.

Cons

The Zoom app for the Mac has been buggy and the video doesn't always line up with the audio.

Review Source

Jim Paul B.  
Classroom Teacher  
E-Learning  
Used the software for: 1-2 years

### "Zoom Meetings for Online Learning"

June 5, 2021

5.0

The Zoom Meetings software is the best application for doing webinars and virtual conferences. For online distance learning, however, it could still fare quite well with other software in the market. Particularly, this could be a seamless and high-end platform for adult learners, but not for young students due to some complexities is navigating the application. As a senior high school teacher, I find it very useful in connecting with my students and checking on them once in a while as to how they're doing the tasks online. Delivering my lessons via Zoom has never been so easy and convenient, because it has all the features a teacher needs for presenting lessons to getting reactions, responses, or other forms of interactions with my learners. More power to the company!

Pros

It's been very useful to me, especially, in this time of pandemic where face-to-face learning is limited or has been totally stopped. With Zoom Meetings, I can still deliver my lessons to my students, and connect with them as frequently as I can. With distance learning, affection and personal communication seemed to have been lost, but with this platform, social relationships are still made possible, though virtually. It may seem a bit pricey, but our organization availing it brings some relief and ease of usage. With powerful online learning tool, a teacher like me can do a handful of customization such as selecting the duration of the Zoom Meeting to identifying how many participants will be accommodated for a certain Zoom session.

Cons

For organizations who are into advanced software, Zoom Meetings is top of the line when it comes to its features. However, the general population, particularly the students, might find it a little difficult to navigate through the application. Newbies will find it hard to use it the first time because of some complex buttons, but using it several times will eventually help the users get the hang of it.

Review Source

nomsa M.  
Corvid 19 Scorpion  
Environmental Services  
Used the software for: 2+ years

### "perfection!!will never be late for another meeting "

January 25, 2022

5.0

I am usually late for meetings and interviews as I have kids. now I just close myself in a room and I'm ready to go

Pros

this app has made communications on different platform easy . I has become a basic need for every Organization especially now in the time of Corvid 19

Cons

that you actually have to download the app in order to use it unlike other apps where you can open a portal and log in

Review Source

HR

Harry R.  
Physiotherapist  
Alternative Medicine  
Used the software for: 1-2 years

### "A good option for meeting"

April 24, 2022

4.0

Pros

Its a perfect tool to video conferencing.

Cons

To access a other tools, you need to pay license

Review Source

LU

Lucky U.  
Manager  
Construction  
Used the software for: 6-12 months

### "Zoom stood out from it's competitors"

October 26, 2021

5.0

Zoom meetings is one of the best virtual work tool. It really help in exposing my brand and vision and background of my company to the audience and my business associates and the ability to have on-demand meetings with others on important business tasks. Infact it's my preferred live meeting tool.

Pros

The software stood out from other softwares because of its unique approach to online conference calls. The software also has an accessible interface. It can be use in any platforms example: Android, windows, iOS, Mac etc The software allows users to interact with each other through audio, video, and chat etc. And the Basic Plan in Zoom is for free with unlimited meetings.

Cons

The downsides of the software is the zoombombing and the HD video is not standard. The company should enhance internet consumption so that zoom can work properly with a low internet connection. Another disadvantage of zoom is that those without a premium account cannot schedule a meeting longer than 40 minutes.

Review Source

Kristin B.  
Instructional Designer  
Hospital & Health Care  
Used the software for: 1-2 years

### "Zoom Meetings and Chat Review"

April 18, 2020

3.0

We've used many different software programs to deliver our monthly webinar content and Zoom has proven to be the best program yet. It's ease of use and interactive functions are far beyond what we've used in the past and it allows us to successfully connect to our management teams monthly to deliver timely updates.

Pros

Zoom has been a great resource for our team when delivering our monthly webinars to our management teams. With over 50 people on each call, Zoom allows us to manage the groups audio and video components, display polls and whiteboards for interaction and monitor the chat box when questions arise. It's intuitive when new employees access webinars or other calls and usually they have no problem connecting and interacting during the sessions. It's been better than other meeting softwares we've used in the past and the interaction functionality has proved to increase audience engagement.

Cons

There are times that the connectivity lags but we never know if it's the software or our own connectivity issues. We do find that it does freeze resulting in some content being shared to be missed or audience members are behind.

Reason for choosing Zoom Workplace

Cost and interactivity functions.

Switched from

[MiVoice Business Solution](https://www.capterra.com/p/140996/MiVoice-Business-Solution/)

Mitel wasn't meeting our needs and Zoom seemed to fit our functionality requirements better.

Review Source

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