# Page 77 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 77 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews --- Zoom Workplace 4.6 (14521) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 77 - Reviews of Zoom Workplace ## Showing most helpful reviews Showing 1901-1925 of 14521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Abhinav S. Sr. associate Computer Software Used the software for: 2+ years ### "Quality Product" January 14, 2022 4.0 Overall experience while using this application in both web and mobile is optimal. Its a high quality tool except few features with required better quality updates. Pros Collaboration Tools, Third Party Integrations, Video Conferencing, Mobile Access, Alerts/Notifications Cons Quality of virtual backgrounds and connectivity issues from web to mobile while in a meeting Review Source Magued A. CEO - Recruiter Human Resources Used the software for: 2+ years ### "The best video and audio quality on the market" October 5, 2021 5.0 Pros I tried different softwares for online meetings as I recruit candidates from abroad. I used most of the time free versions but I aslo have some paid ones. For me Zoom offers one of the best quality for video and audio on the market. I always had stable conferencing. It's easy to use even for people without technology knowledge. The recorder is amazing and it compresses the videos so they don't take too much spaces locally. Cons If people don't have Zoom installed on their phone/computer, they need to install it. It can be good to have a web app so they can join even if they don't have it installed. (like Google Meet). But may be it already exists and I don't know? ... Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Review Source RJ Rilee J. Marketing Director Health, Wellness and Fitness Used the software for: 2+ years ### "Essential for our every job function" June 13, 2023 5.0 Completely essential to our every day job functions Pros We use zoom on a weekly basis to connect as a team as we have five locations. We also use those to connect with patients to allow them to see our doctor if they are not able to come into the office. It is simple to use for both employees and patients. Cons Sometimes there are very minor glitches, but customer service seamless and very helpful Review Source CM Chethan M. Technology Lead Information Technology and Services Used the software for: 2+ years ### "Review of Zoom Meetings & Chat" September 23, 2020 5.0 Zoom meetings are good to have meetings among friends or other social groups. Pros Zoom Meetings & Chat is a very easy to use online conferencing and collaboration application. It has both web and mobile version for users to conveniently join the meetings. Zoom meetings are inexpensive for individual users and one can quickly register and start scheduling the meetings. Meetings scheduled in zoom will be driven using the option Passcode that allows only the known users who have received the meeting Passcode to join meeting. Zoom meetings scheduled will send out an invite or notification email to participants to join the meeting. Zoom meetings have nice features like Chat, Whiteboard, Share option to quickly share the desktop or applications over meeting. One can easily schedule many meetings at a time and manage them easily. Zoom meeting mobile app is easy to use and any new users can join the meeting faster with just entering the name and email without registration. the audio and video options in Zoom meetings allows users for a nice online conferencing. Zoom meetings can be recorded easily. zoom meeting allows users to join the meeting from across geographies. Cons Zoom meetings & chat has lot of advantages but also has some demerits. Zoom meeting is comparatively expensive to conduct meetings for bigger audience mainly when the meetings time duration are longer. Zoom meeting has been getting complaints on data privacy and security. Zoom meeting is not the recommended one within organizations or by corporates. the free version of zoom meeting does not provide many features and mainly popular among social groups to conduct meetings where data security is not so important. The free version of Zoom meeting has time limit for larger audiences and need to be reconnected after certain time duration. Review Source MR Mark R. Business Development Manager Telecommunications Used the software for: 2+ years ### "Sharpspring July 2021 Review for Zoom Meetings" July 23, 2021 5.0 Easy to use. Affordable. User friendly and always up and running. Pros Very easy to understand and use. Nothing to download as it is all web based. Highly intuitive software platform. Always up and running and became a game changer over the last couple of years. Cons Really can't say I had any real issues. It always seemed to work and was always very easy to use. It seems to be one of the best platforms out there. Review Source RG Rahul G. Branch Manager Financial Services Used the software for: 2+ years ### "New Age web meetings" April 23, 2022 5.0 My overall experience with Zoom is outstanding .It is now the main tool for our organisations Townhalls and webinar Pros The best thing i like in zoom meeting is it allow large group of people to join the meeting in a single click.we can pin the presenter while webinar . Cons Only feature missing in zoom is audio notes on recorded webinar..Like in Timz flowers..Nothing more is required Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Limitation on number of participants Review Source MB Michelle B. Accountant Accounting Used the software for: 2+ years ### "Underdeveloped App that does not work" June 26, 2023 2.0 All cons, i use any other app, like google meet or TeamViewer. Pros I do not like this app at all, it glitches, no one knows how to fix any errors that occur while you are using it. Cons I do not like al lot of the options because they do not work and they do not know how to give directions in order to work the app properly, I look for buttons that I need to make the programs work and of coarse they haven't even worked on this app since covid - 2020. Review Source VR Verified Reviewer Entrepreneur Human Resources Used the software for: 1-2 years ### "Zoom to Small business " June 24, 2021 5.0 Very nice, clients also rely more on zoom to share documents than other tools. Pros Zoom helps growing my business not only because it is a good video conference tool but because I am able to share multiple types of content (from my screen, browsers, iPhone), share documents, save the video and the voice. This helps my business grow in a orderly and reliable way. Cons The speaker window is to small at the recorded section when sharing screen. Review Source DS Dianna S. Processor Higher Education Used the software for: 2+ years ### "User friendly meetings " November 18, 2022 5.0 Pros We employ and onboard people with all different levels of comfort with technology. This application being user friendly is very important due to that reason- it is easy to navigate and learn. Cons I don't have anything that I can say I dislike at the moment. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Zoom Workplace Ease of use played a big role in the decision. Review Source Harry E. Management Assistant Biotechnology Used the software for: 2+ years ### "Conversation is so fast in a group video chat." August 9, 2019 5.0 For me, it is the best communication and the great video conference software. it really helps me in all of my businesses meetings. Moreover, it always provide the great costumer services for its users. I can always handle all of my conversation in a group video chat in a best manners. Pros Zoom is so super easy to use and we can easily attend the business meetings through the great communication such as audio and video calls and audio and video conferences. This software also makes so easy for us to manage all of our previous conversation in a more efficient way. Zoom give us everything in one place such as instant calls with audio and video conferences and group conversations with everyone in a instant manner. Cons We can easily conversation in a video calls with the Zoom chat but one problem that we faced is that sometimes we cannot easily conversation in a group video chat because of some internet problems. For the new customers and users, it so difficult for us to use it more properly. But still we have the ability to makes calls with video conference through the zoom software. Review Source Tyler Jae S. Associate Principal, Wayzata High School Education Management Used the software for: 2+ years ### "Zoom has transformed education!" April 11, 2021 5.0 Overall, our experience with Zoom has been extremely positive. We will continue to use Zoom moving into the future. Pros Zoom was relatively easy to implement and has allowed for distance learning to become a reality during the pandemic. The simplicity of the interface and the reliability of connection has made Zoom our go-to for daily interaction with colleagues and students. Cons One disadvantage of Zoom is the inability to turn off the "self-view" as a default. We have discovered through feedback sessions and research that viewing oneself regularly (through conferencing software) is challenging for some; this causes anxiety and forces users to turn off their webcam. If this "view" could be turned off by default, it may help to lessen the anxiety and engage more with turning on their webcam. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reliability of connection, quality of video conferencing Review Source Jordan D. Marketing Analytics Specialist Marketing and Advertising Used the software for: 2+ years ### "Is it healthy to like a meeting and chat software this much?" August 4, 2019 5.0 Try the demo and see if it works best for your business. I know that I don't have any regrets. Pros I was introduced to Zoom at my first job, and I was surprised with all of the in-chat features and integrations (Outlook, Google Chrome plugins, etc). After speaking with my finance team, it seems more simple than most for billing and subscription purposes as well. I use Zoom for both my personal and work life, and hope that they continue to keep improving the software in the future. Cons There's a couple of glitches here and there as the company continues to scale. It's not too big of a complaint though. Reason for choosing Zoom Workplace Features and ease of use Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Usability and glitches in GTM Review Source Eileen Moran C. Marketing and Operations Manager Marketing and Advertising Used the software for: 6-12 months ### "Simple and reliable meeting tool" August 28, 2019 5.0 Zoom works really well for our team of about 20 people. We all work remotely and we use Zoom every day to meet with each other and with clients. We have multiple paid accounts, so Zoom is an expensive option for other startups. That is the only reason I would hesitate to recommend it. Pros Zoom is very easy to set up and use. It only takes about 10 minutes to set up an account and start using it. The quality of the audio and video is very good. Cons Since Zoom is dependent on your Internet connection, video and audio can sometimes break up if you have a bad connection. The price is high if you need the capability of meeting with multiple people for more than 45 mintes. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Often when we were using Google Hangouts, the audio would not work. We had to make sure to update Google Chrome to the latest version and even then, it often did not work properly. Restarting laptops sometimes worked, but that is a very clunky solution that wasted a lot of time. We would often decide to switch to a phone call because it didn't work. I was usually using it for internal meetings and could put up with the bugs, but other team members could not. Review Source VR Verified Reviewer ceo Environmental Services Used the software for: 2+ years ### "The best platform for online remote communication" October 15, 2022 5.0 My overall experience with the zoom meeting platform is very good. No matter where you are, you just need a good connection and accessibility is fast. Secure and very efficient, I highly recommend this universal platform to all companies of all kinds for videoconferences, meetings, collaboration because it reduces the cost of transport and facilitates collaboration. Pros I like the ease of use of zoom meeting, the quick access to many users, its efficiency during videoconferences, and its various very useful options such as enabling or disabling audio or video. Cons I don't like the fact that zoom meeting is paid and expensive, which makes accessibility difficult for young African students especially and small businesses. Alternatives considered [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Review Source VR Verified Reviewer Enterprise Account Executive Computer Software Used the software for: 2+ years ### "Zoom is great!" April 6, 2021 4.0 It's been great and I use it everyday for nearly every meeting I have. Very rarely does it give me issues and I rely on it to get work done in all areas. Pros Zoom makes video meetings easy and I love how well it integrates with Google Calendar. It's so great for sending to external clients as well as for quickly meeting with internal team members and managers. The Zoom backgrounds are awesome for working from home, and the flexibility with video/audio is fantastic. All-around great experience with Zoom. Cons The only downside I see with Zoom is that it typically slows down anything I'm sharing pretty considerably. Screen shares are key and so critical to what I do, but Zoom sharing can sometimes bog things down and make a demo less than ideal or appear slow when really it's just Zoom slowing it down. Switched from [Dialpad AI Meetings](https://www.capterra.com/p/157843/UberConference/) Wanted the video flexibility and better functionality. Review Source Vikram A. Business Development Specialist Staffing and Recruiting Used the software for: 6-12 months ### "Zoom Meetings is the new way of communicating online" October 5, 2022 4.0 ZOOM Meeting has been a great tool for all our teams as staying connected while working at home was a big challenge. ZOOM helps all our teammates to be available for calls when needed and also helps in screen sharing and remote access tasks when needed. Zoom meeting is a must if you do a lot of calls online with clients. Pros During the pandemic, our organization started working remotely from home and it was a hassle to communicate with teams on call. Zoom came to our rescue and we had all our stand up and daily huddle calls on Zoom conference. This not only helped us stay in touch but also improved our productivity. Our organization continues using Zoom for client calls and all our internal communications. Cons The remote access lags and gets stucks. This happens on a few devices and causes a problem for team. Apart from that we haven't faced any other issue. Review Source DS Derek S. Event Strategy & Media Events Services Used the software for: 2+ years ### "Zoom Meetings has Advanced Team Collaboration in a Central Location" January 3, 2022 5.0 Web and video conferencing. Productivity has elevated in our organization due to team collaboration. Pros We are able to share large files securely with Zoom Meetings. It has capabilities for creating unlimited communication channels. Cons However, for effective file storage, it requires to be integrated with external cloud storage solutions like GoToMeeting. Review Source VR Verified Reviewer Planner Capital Markets Used the software for: 6-12 months ### "Best meeting app" January 19, 2022 5.0 It was an excellent experience, during the period of the Covid-19 virus, the application greatly helped us in accomplishing practical meetings and saving a lot of time among the company’s employees. Pros An application that is very good and an excellent service from Google Inc. One of the things that impressed me the most is that it helps in business meetings between people, especially during the period of the Covid-19 virus Cons I do not think that there are many negatives, even if there are negatives in the service, which is very good for me in terms of my work requirements Review Source FJ Freny J. Owner E-Learning Used the software for: 1-2 years ### "Zoom is the perfect and reliable tool for me to do online teaching." December 16, 2021 5.0 Pros Zoom is easy to install and maintain. I can access different features like participant screen sharing, participant annotation control and many such features very easily and make changes depending on the student that I am working with. It gives me better control. I love that I am able to record meetings and am able to capture some organic moments to build promotional material. Cons I noticed that some participants have an issue with screen sharing when they are on a tablet. Review Source Leah W. Design Engineer Building Materials Used the software for: 2+ years ### "Zoom Meetings Review" April 30, 2022 5.0 It makes it effective to schedule and join webinars. Pros Zoom Meetings seamlessly creates and schedules events. Video conferencing is another great thing that I give thumbs up about ZM. Cons It does everything perfectly whenever I choose it to schedule and join meetings. Review Source VR Verified Reviewer Content Developer E-Learning Used the software for: 1-2 years ### "Easy for remote team collaboration as long as you have a paid subscription" October 6, 2022 5.0 I used Zoom multiple times a week for everything from one-on-one check-ins to company updates with 50+ viewers on the call. At least once a week I also used it for creative meetings where we would regularly screen share and draw to collaborate ideas. Pros Zoom made it very easy to screen share and I love the ability to draw on the screen, very good for collaboration. Paid subscriptions meant that meetings were not limited to set times and there a good amount of handy tools (chat, markup, screen share) that make it almost like you're in a meeting in person in terms of productivity. Cons Before my company gave everyone professional access it was a real pain to schedule meetings because you couldn't go longer than 40 minutes. You might be in the middle of a thought and the meeting would drop. Review Source AA Abegail A. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Recording Play Back Issue " November 10, 2021 3.0 Overall I would say the experience was an 8/ 10. The missing two points would be a loss for the inability for me to view my recordings. Pros Since the pandemic, I have been using Zoom literally every day. I love the interaction of Zoom, the real-time screen sharing, the quality f the audio. It is absolutely top tier. Cons ALLOW ME TO VIEW MY RECORDINGS. Each time I try to record a session and facilitate the playback the files are corrupted or they give me some error as to why they cannot be replayed. I have changed the devices and the issue was still the same. What's up zoom? Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) zoom was more popular so it was easier to use. Review Source SP Suzan P. Sr. Business Development Manager Marketing and Advertising Used the software for: 1-2 years ### "Zoom Review " March 23, 2021 5.0 Overall, Zoom is a really great product. I like how easy it is to use the app on my phone, and I also really like that it works just as well on my laptop as well. Pros I love how universal Zoom is. It's a great platform to set up future video meetings, and I like how I can have Zoom place my future scheduled client meetings sent directly to my google calendar to remind me. Cons When using Zoom on my laptop, I wish there was a way for it to be more functional. I have an HP laptop and it's a new model. For some reason, no matter what I research or try, I can't pull up other tabs, and try to utilize things like my e-mail or pull up documents when I need to when I'm in a Zoom meeting. This gets very frustrating, especially when I need that information to give to a client when in the actual Zoom meeting. Reason for choosing Zoom Workplace Zoom is more universal for people to use. I don't like google due, because I have different google/gmail accounts, and I was having a hard time trying to ensure that I was signed into the correct google account to use the correct google duo account. Every time I tried to sign into the correct account to use google duo, it would send out a security alert on all of my devices, and it became a total hassle. Review Source AG Alicia G. Customer Service Insurance Used the software for: 2+ years ### "The best" August 30, 2021 5.0 The other all experience with the zoom meetings have been quite pleasant. I really haven’t noticed too many negative points in regards to the zoom software. I would really recommend this software for anyone who would like to conduct meetings online it’s a very good platform. Pros The zoom meeting software has been a fantastic software with excellent quality for video and audio for our meetings. I find zoom to be very reliable when it comes to organizing meetings online. I have been very impressed with the performance of the software. I think that the screen sharing in chat function Played a very important role in focused meetings. I absolutely love the support tablet and mobile device compatibility. Cons With every software there are issues. Everything can’t be perfect however I have noticed with the software there are times when video function freezes and that becomes very unfortunate. Review Source sW simon W. Senior Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Feedback on Zoom" October 18, 2022 5.0 Highly quality Application for the organization . Its advisable to prefer this app for every organization . Pros The meeting we can over the Zoom is very useful and effective in terms of duration and participants. At on time we can have huge number of participants Cons Improving we can say the more participants in the call at same time. There is certain participants limit available in Zoom if we can increase it would be better Review Source Talk to a Capterra advisor for free and get results within 15 minutes.