# Page 78 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 78 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

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Zoom Workplace

4.6 (14521)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 78 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 1926-1950 of 14521 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Zaiba S.  
Freelance Data Annotator  
Internet  
Used the software for: 1-2 years

### "Video Conferencing Made Simple"

June 7, 2021

5.0

It's ideal for group conversations. I lead an eight-person support group, we get together on a regular basis, and we're all connected from all over the world. It's fantastic to be able to see each other's faces as if we were in the same room. Zoom has been a powerful tool for all of us during the pandemic.

Pros

1\. What I enjoy best about it is how nice and simple it is to use. 2. I believe that a significant benefit of this program is that you do not need a powerful computer to connect with your loved ones. It can be downloaded from any computer, and all you need is a good internet connection to have a successful video chat. 3. You can customize your UI to your satisfaction by going to the "settings" section and adding whatever you like, as well as changing your voice and sounds.

Cons

1\. I wish there was a way to mute someone who is unaware that they have been unmuted. Only the host can currently mute someone, but this would be useful in situations where the host is unaware of any interference but the rest of the group is. 2. Zoom has the drawback of making it difficult to write on the whiteboard. The volume can be choppy and difficult to comprehend at times. I also had trouble sharing the attachments I sent them in canvas messaging.

Review Source

Emily G.  
Customer Service Support Manager  
Food & Beverages  
Used the software for: 2+ years

### "This is a modern video conferencing suite"

April 14, 2020

5.0

This makes zoom reasonable for proficient applications likewise as close to home! you'll alter your experience from obscuring or change it to a specific foundation, this is regularly valuable on the off chance that you might want to conceal a zone when performing from home. we've been prepared to carry our clients to our workplaces and meet the entire staff, have realtime discussions about their ventures and being able to convey without gambling being as one.

Pros

A Fantastic cross-stage video conferencing suite. It enables me to have proficient conferencing over the planet yet additionally straightforward for private use between relations. There are various alternatives for joining a call, through their cross-stage application, through a program or through a dial-in.

Cons

I discover the wellbeing of private information a touch defective, particularly in the interest of me that I'm utilizing the IOS OS, where I saw information gathered by organizations without my assent. I feel the value possibly somewhat steep, particularly for littler associations. In any case, we are sure that we'll before long recover the venture.

Review Source

SW

Scott W.  
Client Service Manager  
Hospitality  
Used the software for: 2+ years

### "Zoom is the Go To"

December 12, 2021

5.0

It’s my go to for any meeting.

Pros

The video conferencing and ability to host meetings, regardless if it’s 1 or 99 people.

Cons

Haven’t found one yet. All the functions and tools are super efficient.

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Functionality and ease for myself and colleagues alike.

Review Source

Dave T.  
Clinical research coordinator Ii  
Hospital & Health Care  
Used the software for: 1-2 years

### "Best meeting software by far. "

July 20, 2022

5.0

Overall good. It works good. It blows the competition out of the water. I’d recommend to anyone and I’m glad it’s being provided to us.

Pros

Most people use it at my job. It’s easy to set up and use. It allows better collaboration with other sites and colleagues. Works better than the alternatives and is constantly improving.

Cons

It can be confusing to use and navigate, however I don’t believe it’s a huge issue. I wish it was easier to schedule and plan meetings in the app.

Review Source

Achal K.  
Team Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Zoom - All round solution for collaboration"

October 5, 2021

4.0

It was a good experience. Do not have major loopholes. Good option to go for.

Pros

Best thing about zoom is user friendly interface. Does not require any training . overall a good experience with meeting scheduling , reminders and schedulers. Call quality is better and recording helps to achieve the most. Overall a good choice to make.

Cons

The only not so good thing about the zoom is it restricts meeting timings to 40 minuts in free version. It could have been like you can use only x number of times. Chats seems not to be so effective .

Review Source

JD

Jessica D.  
Owner  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Great Asset"

December 8, 2021

5.0

I love that I can access zoom from from anywhere in order to meet with my clients and that the video and audio is always HD quality

Pros

I love the HD video and audio which is very important in my line of work. I also enjoy that my clients are able to record our meetings and play them back later at anytime.

Cons

This product was very easy to integrate into my daily workings. The only unnecessary bit to me is the visual backgrounds.

Review Source

VR

Verified Reviewer  
Researcher at UXDM lab  
Higher Education  
Used the software for: 1-2 years

### "A reliable app for remote meetings"

July 12, 2021

5.0

I am very satisfied with the product and use it daily.

Pros

Easy to share screen, audio, video, and also the ability to use virtual backgrounds. Managing attendees is really easy with Zoom.

Cons

It requires a very reliable internet connection which in some locations/times is not accessible. Sometimes it kicks out some attendees, I guess because of their poor internet connection.

Review Source

AA

Ashar A.  
Management Service Officer  
Hospital & Health Care  
Used the software for: 1-2 years

### "World recognized app for Meetings and Webinars"

December 28, 2021

4.0

Very useful app for the current situation. Because, during the Covid 19 pandemic period it was very helpful to conduct and attend the meetings and webinars.

Pros

It has the main feature to control the participants whenever it's compulsory. It has the facility to record the Meetings and Webinars for future references. The meeting links can be shared through other apps also.

Cons

Earlier, one user could be bought by one person or firm. But at the moment 10 users only can be bought at one time.

Review Source

TD

Torrie D.  
Supervisor  
Automotive  
Used the software for: 2+ years

### "Zoom Conferencing"

October 21, 2022

4.0

Pros

Zoom has made it fairly quick and easy to conference in a remote work environment. Once you're logged in, it's a simple click of a link to join meetings. I appreciate the ability to share screens, and you can also allow someone access to remote into your desktop through the share.

Cons

Camera and audio issues occur frequently, though they are generally simple to resolve.

Review Source

RT

Robson T.  
speaker  
Entertainment  
Used the software for: 6-12 months

### "The most stable, realiable and safe software for online meetings avaliable"

June 10, 2021

5.0

Zoom is easy to use and you can adapt its functionality to your needs. Zoom is the most important communication tool for many people especially during the pandemic. Last year and this year we had some very important meetings with our family and friends. It fulfilled the need by providing an accessible and easy-to-use communication platform. Zooming makes video conferencing much easier and more enjoyable.

Pros

I like the stability that the software has even in meetings with many users connected, also the facility of organizing participants with the available resources, and in meetings with many participants, the possibility of entering a password to enter is great to keep the meeting safe from unwanted attendees. Audio and video functions are clear and easy to use. I also like the screen sharing feature. You can watch important videos during the meeting.

Cons

I don't like the chat layout, even it's very useful.

Review Source

Paolo G.  
Freelance Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Un ottimo programma di videoconferenza"

February 6, 2023

5.0

Un ottimo programma di videoconferenza: attenzione solo nelle nuove versioni ad abilitare certe caratteristiche avanzate di cui i computer più datati non dispongono, generando problematiche varie.

Pros

Ho apprezzato maggiormente la semplicità d'uso, la possibilità di essere usato su cellulare, tablet o pc, l'ottima gestione dei flussi audio-video.

Cons

Gli aggiornamenti impongono certe proprietà di default nelle proprietà video che impostano in automatico degli effetti HD e opzioni superflue per i pc vecchi, generando fastidiosi sfarfallamenti delle riprese personali con la telecamera: togliendo queste opzioni, lo schermo va a posto, ma risultano spiacevoli e molti non sono in grado di capire cosa sia avvenuto al loro personal computer.

Review Source

Charles Y.  
Director  
Online Media  
Used the software for: 2+ years

### "Meet online anytime you want"

October 22, 2022

4.0

Overall experience is good except in some cases there are some speed issues and lagging.

Pros

The Zoom app is easy to use and I like the screen sharing feature very much as my audience will be able to understand better when they see my screen.

Cons

Prefer WebRTC if possible so that we don't need to download the Zoom app.

Alternatives considered

[BigMarker](https://www.capterra.com/p/167140/BigMarker/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Airmeet](https://www.capterra.com/p/204793/Airmeet/)

Reason for choosing Zoom Workplace

Price and features

Review Source

SH

Shamim H.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "I love using zoom for it's usability"

November 12, 2022

4.0

I use Zoom on a daily basis for my online meetings, and I love it. The convenience of being able to video conference with anyone in the world, anywhere at any time is unparalleled. Zoom Meeting App is fast and reliable, which is exactly what I need in my busy schedule.

Pros

I love how I can conduct meetings with my clients from anywhere in the world, and still make it feel like I'm sitting across from them. Zoom Meeting App is such a solid app for collaborating over video, and if you guys want to try some of the best customer service in the industry, then you really need to try this app!

Cons

Zoom Meeting App is a Meeting App. It's a good product and it does a great job. I use it all the time and I recommend it to anyone looking for an easy way to meet with their team.

Review Source

WZ

Wenqiu Z.  
Sr. Software Engineer  
Internet  
Used the software for: 2+ years

### "Web and video conferencing system"

May 27, 2022

5.0

Team collaboration. Business instant messaging. Web and video conferencing.

Pros

I like the way Zoom Meetings unify employees in one place. Conferencing via web and video saves time and expenses.

Cons

Zoom Meetings is a perfect tool with all video conferencing features.

Review Source

kC

katherin C.  
nutricionista  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "I like it and it is a competitive and very good company"

October 13, 2021

4.0

It is a satisfactory experience, the meetings are held in total comfort with the largest number of attendees and have the attendance record and the time of entry

Pros

It is an easy-to-use product, the meeting can be scheduled in advance on the day and time that are generally appropriate to the workers and patients and the evidence of attendance and the information provided remains

Cons

What is uncomfortable about the zoom is that it has a short meeting time, which sometimes does not allow the entry of attendees

Review Source

Raveena ..  
Field Researcher  
Accounting  
Used the software for: 2+ years

### "Outstanding Performance"

July 24, 2021

5.0

Pros

Zoom is the most trusted software everyone is using since the very beginning. I am using Zoom for the past 3 Years. It allows you to connect to your team online. It allows you to present material relevant to your meeting online, on-screen. It also allows you to record the meeting. It has a very nice feature which allows you to divide people into teams or groups in order to perform several activities. It helps you to organize video as well as audio conferencing. You can also send emojis and chat during your meeting,

Cons

Zoom is worth a try and it has lots of features. I have faced problems while using the mobile version of zoom. Sometimes my camera doesn't turn on . Rest the web version is good to go.

Review Source

AH

Adnier H.  
Consulting  
Marketing and Advertising  
Used the software for: 2+ years

### "The incredible Zoom platform"

April 9, 2023

5.0

Pros

Of the things that I like the most about using Zoom, first of all the possibility of being in a meeting from anywhere in the world and that it seems that you are face to face. And the amount of options that we have at our disposal

Cons

There are few things I don't like about Zoom because even its free version offers many options to use it without so many inconveniences

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Switch to Zoom because it has more options than any other similar platform

Review Source

VR

Verified Reviewer  
Lead QA  
Information Services  
Used the software for: 2+ years

### "A Software that breaks all hassles to connect and get work done"

June 10, 2020

4.0

Very Very nice, like i have forgotten all other apps I have used before and also using for some of clients as this gives more ease and nice experience

Pros

All the necessary features are there which you think can be needed to make your meetings interactive and useful like: 1) You can record the meeting on local as well as cloud 2) You can chat withing the meeting with everyone or in person 3) Host has full control to allow or disallow anyone from team to record the call 4) Host to allow participants to share the screen, mute / un-mute anyone from team 5) Very good tool for voice and video conferencing 6) Host can lock and unlock the meeting for the participants so that no unwanted person joins the meeting 7) Host can create and schedule meetings in advance 8) There are many other settings in tool like Virtual Background that makes meeting more interesting by look 9) Host can make password compulsory for the participants

Cons

1) The limited session of 40 mins in free version should be at least 60 min 2) Security level should be more enhanced

Review Source

JL

Jonathan L.  
Photographer  
Photography  
Used the software for: 2+ years

### "J.L. Zoom Meetings Review"

February 17, 2023

4.0

Zoom Meetings is the first online voice and video communication software I was introduced to since the rise of the COVID-19 virus. It hardly disappointed me where I had to transition from a physical space to a virtual one to continue my educational and extra-curricular ventures. Nowadays it's still implemented in my life and still is my first choice.

Pros

If I created a business or organization with over 100 employees and have weekly online meetings, I can switch from the Basic package offered by Zoom Video Communications (up to 100 participants) to a Business (up to 300 participants) or Enterprise (up to 1000 participants) package to suit my needs and communicate efficiently.

Cons

During several times where I had to join a meeting, and entered the correct Meeting ID and PIN, it first stated that I have the incorrect combination. To solve this issue, I had to close and re-enter the Zoom application then the combination would work just fine.

Review Source

SC

Shagun C.  
Student  
Legal Services  
Used the software for: 1-2 years

### "Shining Armour amidst Pandemic! "

July 16, 2021

5.0

As I said, in the pandemic this app has been so important for professionals, as well as students. So helpful and convenient!

Pros

The app is very very convenient and easy to use. It makes the meetings and presentations so much fun. The Screen sharing feature being my most favourite, followed by the option to record session.

Cons

The only thing that could be better with the app is the tome limit of a session. It should be increased to about 60 minutes, at least!

Review Source

BS

Boipelo S.  
fashion designer  
Apparel & Fashion  
Used the software for: 2+ years

### "cheap and effective way to online meetings"

September 7, 2021

5.0

easy to use and access

Pros

zoom meeting is the best software for video calling and hosting meeting. It allows you to hold critical meetings, conferences, and lessons especially in this pandemic. Also its screen sharing feature allows you to share with more than one person. Furthermore you can download zoom both on your smartphone and computer.

Cons

Zoom has annual fees. Free account has limitation of number of participants. Some of the features are not available on free account but on paid account.

Review Source

Ben R.  
Marketing Manager, HMX  
Higher Education  
Used the software for: 1-2 years

### "Mostly simple solution for quick online meetings"

April 22, 2021

4.0

Overall, this has been a valuable tool for team communication when we are all working remotely. I wouldn't hesitate to recommend it for teams who need a turnkey solution to video calls - but there are some quirks that contribute to the learning curve.

Pros

Zoom has been our go-to solution for video meetings. The software itself is pretty simple to use and requires little training for those who may be less familiar with technology. Key functionalities like screen sharing, chat, and recording are clearly labeled and intuitive. The breakout groups feature has also been useful for larger meetings.

Cons

Setting up a meeting can feel a little cumbersome, with multiple steps in the process (creating the event, adding details, copying the invitation), especially if not fully integrated with your email tool. Also, it feels like there are slight differences in features based on users' differing systems, which can lead to some confusion (some users can use custom backgrounds, others can't when in the same meeting). Also it's sometimes unclear that you need to set up certain functionality in advance of a meeting, such as enabling screen sharing for participants who are not the host (especially if the host is not present).

Review Source

SS

Sergio S.  
Founder / CEO  
Consumer Goods  
Used the software for: 1-2 years

### "Zoom for the Remote Worker"

December 24, 2021

5.0

We use it daily. To communicate and manage our client relationships and for training.

Pros

It’s easy to set up and to configure for your business. It’s versatile and secured. You can save recordings locally or on the cloud. It has made remote work fun and engaging.

Cons

There aren’t many things I can list out about not liking this platform.

Alternatives considered

[SkypeTime](https://www.capterra.com/p/173334/SkypeTime/)

Reason for choosing Zoom Workplace

Ease of use, and how widely its accepted in the industry

Review Source

BA

Brown A.  
Process Operation and Maintenance  
Food & Beverages  
Used the software for: 6-12 months

### "Overall experience "

September 17, 2021

5.0

I was greatly wowed at my first time of usage. It was just fun, like I was playing a hide and seek with my colleagues. The software is a most-use for every organization and individuals as the case maybe.

Pros

The administration side of the product is genuinely spotless and clear sufficient that a non-IT expert might actually oversee it for a little organization. Something else that is incredible with regards to Zoom is they are continually attempting to enhance the item and adding new provisions. Basically send a Zoom welcome through email to clients and they click the connection and access the gathering. From that point, I am ready to share my screen and walk them through every one of the advantages our foundation has to bring to the table.

Cons

The video quality is poor on helpless web associations . The video goal alternatives could be brought down to oblige nations with low web availability. You should bring down the expense as well. Talking window needs to have further developed components in term of coordinated visits or gathering visits.

Review Source

eE

eugene E.  
designer  
Marketing and Advertising  
Used the software for: 2+ years

### "The Leading Meetings Platform"

December 18, 2021

5.0

I love the platform; I love that you can use the browser version if you do not have the app. And your mobile apps are compatible with old devices, which is a good thing.

Pros

I love the video conferencing features like professional audio, HD video option, and breakout rooms.

Cons

It takes time to get your recorded video. It'll take forever for it to be processed and is a problem for me because I have to share the recording soon after the meeting. Especially if the recording was long.

Reason for choosing Zoom Workplace

We did not get to choose because Zoom is regarded as the leader in the industry, so all of us use zoom paid accounts.

Review Source

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