# Page 78 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 78 - Is Zoom Workplace the right Video Conferencing solution for you? Explore 14597 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

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Zoom Workplace

4.6 (14597)

[View alternatives](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/alternatives/)

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Last updated March 13th, 2026

# Page 78 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 1926-1950 of 14597 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

AC

Alon C.  
IT Infrastructure Team Leader  
Information Services  
Used the software for: 2+ years

### "The Best Meetings Software"

July 7, 2023

5.0

Simplify your mobility and work from home issues.

Pros

Very east to use, fast installation, simple and help you use online meetings.Since Corona days this is the best software.

Cons

If you want a free version you have 40 minutes limit for a meeting.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Workplace

Zoom is much more easier, and much more simple to use.

Review Source

MC

Muriel C.  
PowerSchool Coordinator  
Education Management  
Used the software for: 1-2 years

### "Zoom! A Great Product"

December 22, 2021

5.0

I have used zoom a little with my work but for meetings and to join webinars. But I use it weekly for Hosted and I hosted Church meetings. I have fully enjoyed using Zoom.

Pros

I really like zoom and think it is great invention. Especially now with the pandemic and not being able to meet in person. I like it for its ease of sharing the information you are talking about but also for group meetings. Also love the breakout rooms. Also that I can demonstrate hands on what I am doing for others to see.

Cons

I can’t honestly say if there is anything I don’t like so far.

Review Source

VS

Victoria S.  
Staff Accountant  
Accounting  
Used the software for: 2+ years

### "Zooming to Happiness"

September 9, 2021

5.0

Love using this product! It has made my life a ton easier. It’s one less thing I have to worry about.

Pros

Easy to use! Easy easy easy ! Love the video and audio, love the recording feature. Love join a meeting!

Cons

Sometimes for new users joining a meeting. It can take a minute to orient one self. Tutorials are helpful!

Review Source

ES

Enrique S.  
Advisor  
Education Management  
Used the software for: 2+ years

### "The Zoomer Generation"

September 21, 2022

5.0

Pros

The ease of access, reminds me of Skype.

Cons

There isn't any cons about this the only thing I would like to see is a way to incorporate a, "form filling" feature. If I am talking to someone rather than send a form via Zoom or email I can click on the form feature and they can fill it out in real time and just submit it.

Review Source

VR

Verified Reviewer  
CEO  
Legal Services  
Used the software for: 1-2 years

### "Zoom the best tool for homeoffice"

October 15, 2021

5.0

Pros

I really like the overall look of Zoom, as well that is an app and not an online tool.

Cons

Sometimes users that don't really use Zoom find it a little hard to get in a meeting.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

I prefer the ui/ux of zoom.

Review Source

VR

Verified Reviewer  
Writing Consultant  
Education Management  
Used the software for: Less than 6 months

### "A Industry Leader in Video Meeting Software, with some Security Issues"

April 9, 2020

4.0

Overall, using Zoom has been a great experience with mainly theoretical concerns. I have not had major issues with Zoom, so I would give it 4/5. If they added more security features, it would get 5/5

Pros

Zoom is far and away the best video conferencing software I have used. At a previous company I used WebEx and did not like he interface or the video quality. Zoom works easily and has features which make it great for taking online classes (i.e. the raise hand button, the breakout rooms, etc). During this difficult time of early 2020, it has made it possible for even tech illiterate professors to meet with their students. The main things I like are, in no particular order: the ease of scheduling meetings; the user interface; and the high quality of video/audio.

Cons

There are some negatives. On a user interface side, the fact that the aforementioned "raise hands" and "yes"/"no" buttons are under the participants window is very confusing. It took me multiple classes before I figured this out. This would be my only complaint about the usability. From a security perspective, I find Zoom lacking. It is not end to end encrypted and also lacks protection against "Zoom Bombing" besides the password feature. As a security researcher, I think you need better automatic features to protect against the attacks which malicious internet users are levying. Only one of my professors has actively worked to prevent Zoom bombing, while the rest are still vulnerable. They should not be expected to know how to protect themselves.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Switched companies.

Review Source

VR

Verified Reviewer  
Project Development Manager  
Construction  
Used the software for: 2+ years

### "Video conferencing by Zoom"

January 2, 2019

5.0

For professional meetings, I have been using Skype, Zoom and GotoMeeting. But I found Zoom to be most convenient. Zoom provided free session for like 40 minutes. Then after that you have to reconnect. Their customer support is not great at the moment though.

Pros

The best point of Zoom is that you can add hundreds of participants. This is so challenging to do on Skype. With so many participants, Zoom runs quite smoothly. Another differentiating point of this software is that instead of a user name, it has a meeting ID. So you can create a separate meeting ID for every meeting. There is one permanent ID and many temporary IDs. With temporary IDs, we can keep all the participants separate and private. They are never able to contact back till they are allowed to. Zoom has also been working smoothly on a mobile device even while driving. So that means, unlike Skype, it can work at a very low bandwidth.

Cons

The weak point of Zoom is that it can not work independently. In order to inform my colleagues for a meeting and other communication, first I have to send them a message by email or other chat programs. Then we connect through Zoom. This is little annoying. Another point is that Zoom also allows meeting recording. This process is quite straight forward. First it heats up my computer. Secondly it has multiple buttons to be pressed to start a video recording. But the good part is that at the end it does not produce a MP4 file too big.

Review Source

Laura M.  
Director of Operations, US  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great option for communication "

July 28, 2021

5.0

Pros

We love zoom for the ease-of-use for our employees and interviewees. It makes communication smooth and relatively seamless especially for collaboration and general meetings.

Cons

The different tiers of product usage can be annoying to deal with but I do appreciate that we can have a mix of free and paid accounts. Also, the features are different on the mobile app versus computer program. It’s not always super easy to switch between them.

Review Source

JD

Jeremy D.  
Audio Engineer  
Media Production  
Used the software for: 2+ years

### "Zoom Stands Alone for Online Meetings"

November 13, 2021

5.0

The overall experience has been very satisfactory. Zoom is a very well-optimized product that can be used on any device, even in large meetings or webinars.

Pros

Zoom is excellent for easily setting up meetings, video conferencing and webinars, even for the tech-novice. All you have to do is send a link, and they can join a meeting. The application has lots of options for enabling or disabling audio/video by default, and many ways to tailor the experience in its preferences. It's difficult not to recommend zoom at this point.

Cons

There are some occasional annoyances, such as audio echoes occurring over time (even if everyone is using headphones), and the audio levels are ducked when people speak simultaneously. This is ok during a meeting, but can interfere with intelligibility on playback.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

Other solutions proved to be completely unreliable (especially cross-platform) and lacking features that are crucial to having a successful meeting (screen-sharing, file, et al.)

Review Source

Janna A.  
International and National Processes  
Information Services  
Used the software for: Less than 6 months

### "Zoom Meetings - Excellent pandemic tool"

September 28, 2021

5.0

Good! As I live in another country, I already used it, one time or another. Just now during the pandemic and months in isolation, we make sure it is together, but by conference, an extremely necessary tool.

Pros

An easy-to-interaction soft that streamlined our lives in a time of pandemic and isolation. being able to hold meetings without leaving the desired.

Cons

In chat, if you are not in the room or if you fall and leave the meeting, you lose everything that was written there.

Review Source

RD

Roxanne D.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Zoom make social distancing easier"

November 6, 2020

5.0

I knew about zoom before this pandemic. However, I became a frequent user since the pandemic and the lock down. Apart from the few issues I had which most of them minor the software was quite useful and I benefited alot from using it.

Pros

Being that our new normal at work is to work from home most days it made meeting much easier. I really love the fact that all we had to do is send a link for everyone to be joined without an hassle. Zoom can be used for multiple purposes and not just for meetings. It is used for online learning, preventing students to have to be face to face with their peers and their teachers. It is very user friendly. Another pro is that you can share multiple screens and it allows virtual background which is top tier. The virtual feature of hand raising is amazing Especially in schools and meetings.

Cons

Even though this software is on it's way to top tier there is still some areas that could be improved upon and they are: 1) it should be clear on how you turn on your mike 2) you have to upgrade to a paid plan to use customer support and when you do (at least when I do) there is no customer support 3)there should be an option for you to share and communicate with persons you are waiting. 4)the virtual backgrounds could be a bit clearer or look a bit more realistic

Review Source

Wenx D.  
Redacteur  
Writing and Editing  
Used the software for: 2+ years

### "Zoom, bon logiciel de communication virtuelle"

December 4, 2023

5.0

Pros

Zoom offre une belle prestation de ses services et est l'un des logiciels de communication virtuelle en ligne. Grâce à ce logiciel on a accès aux fonctionnalités de vidéo conférence, des réunions , des séminaires.

Cons

Zoom consomme trop de données mobile et reste l'un des meilleurs logiciels qui consomme assez

Review Source

Gayuru P.  
Digital Marketer  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoom is better than most teleconferencing tools."

October 13, 2021

5.0

Zoom helps a lot in maintaining my team's productivity while working remotely. It is almost as if we are working in the same room thanks to Zoom conferencing.

Pros

1\. Zoom has allowed me to hold meetings, team discussions, and daily progress meetings seamlessly through its high-quality conferencing capability. The screen sharing feature works perfectly without any lagging and it is a life saver. 2. Whenever I don't have my laptop with me, I simply join meetings using my mobile phone thanks to Zoom's mobile app. I can access Zoom from anywhere, regardless of the device I use.

Cons

Zoom's mobile app doesn't have some features that are present in the computer version. It would be nice to have all the features in the mobile app too.

Review Source

JS

Jubair S.  
infuancer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Why Zoom Meeting , Why Now ."

August 16, 2022

4.0

My overall experience with zoom meeting is very special and awesome because this software i am using daily basis because i trend my club member and coaches how t become a healthy and fit our body. this is awesome thank you so much zoom be a part of my life.

Pros

Because zoom meeting is very important software for using online meeting , training , and much more use for zoom meeting .

Cons

Due to the COVID 19 most college education and Business are convert offline to online mode and zoom is the heart of online meeting and educating the student.

Review Source

VR

Verified Reviewer  
Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Prefer Zoom"

June 15, 2022

5.0

The audio and video quality of zoom meetings tends to be at least as good if not better than the other available systems. I have personally never had a glitch in any of my meetings and the system has always worked well.

Pros

I have used most of the video conferencing software available, and I find zoom to be the most intuitive and feature rich. The system is very user-friendly and easy to use yet extremely powerful. The best thing about zoom is that almost everyone already has it installed so it is easy to schedule or do an instant zoom meeting.

Cons

It’s tough to criticize zoom since compared to the other software available, it generally performs better

Switched from

[Amazon Chime](https://www.capterra.com/p/180391/Amazon-Chime/)

Zoom was a little bit more cost effective and it has become ubiquitous so it is easier to set up a zoom meeting.

Review Source

AA

Amanda A.  
Architect  
Construction  
Used the software for: 2+ years

### "Zoom meeting review"

December 11, 2021

5.0

Zoom is a very important platform and has become largely used because of the ease of use , convenience and efficiency

Pros

Screen share, recording, live stream, audio and video quality

Cons

I love everything about this app. It's a very great app

Review Source

Pedro B.  
freelancer  
Marketing and Advertising  
Used the software for: 6-12 months

### ""Zoom Tool for Video Conference Meetings and Chat""

June 14, 2021

5.0

I believe that now I have no more words to describe it. Since I tore up PROS compliments about the zoom meeting. But it is worth mentioning that I needed to use it in a process with several people at the same time, in different rooms and different places. However, the tool proved to be very useful. Every meeting I needed to use this software, it was exceptional. At least for me.

Pros

Hi, the PROS about this remote work tool if I can put it like this: Or even a relaxed chat between friends who are far away. Well... I only have compliments and good recommendations regarding the use of this software, I use it weekly, there are months that I need to use it on several days of the week. However, it never crashed at any time. I highly recommend it, I went through 3 super stressful and very important meetings, and the zoom meeting technology was excellent, it didn't show any bugs at all. Congratulations to the creators.

Cons

Look, I'm very critical when something doesn't please me, but I say even if something is out of place or showing flaws, But in the case of zoom meeting, I lack words against it. An addendum here for the more laymen, if you need to use it one day, pay careful attention to the agenda of the meeting or chat in which you will participate and need to make use of zomm. A friend of mine messed up with the access link, downloaded the wrong app on his cell phone. and ended up missing the beginning of our conversation. So, keep an eye out for every email or message you receive about accessing the software.

Review Source

KK

Kathaleen K.  
Owner  
Education Management  
Used the software for: 2+ years

### "Zoom for small business vs GoToMeeting "

July 2, 2021

5.0

I have been a Zoom advocate pre-pandemic and feel participants in all my weekly meetings have benefited from our smooth transition to zoom when we were not able to meet onsite during the pandemic.

Pros

Ease of use for non technical participants is key, invites are sent out immediately via email ad include a link directly to the meeting as well as a number to automatically dial via mobile phone, which includes all the prompts so access is immediate for all participants.

Cons

If you set up the waiting room feature, people cannot join the meeting or hour being let in, but it appears anyone participating in the meeting has the ability to do so, that feature does not seem to be controlled by the meeting manager.

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Better web accessibility and feature functionality.

Review Source

Molly P.  
Advertising Director  
Education Management  
Used the software for: 2+ years

### "Zoom makes Remote Meetings Easy"

January 9, 2022

5.0

Pros

Zoom makes it easy for our remote team to meet and work together. We can share files in the chat, chat with one another, and screen share to show concepts. The only better option would be being in the same room, which isn't always possible

Cons

It can be hard to figure out small details of zoom settings, and easy to mess up. We've accidentally forgotten to turn on the waiting room, or allowed 60+ participants to join with their microphones on. Once you make a mistake like this on a particular call, it's not easy to fix

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Workplace

Zoom was much more commonly used, so easier to use with non-tech-savvy customers

Review Source

VR

Verified Reviewer  
Design and Marketing  
Import and Export  
Used the software for: 2+ years

### "Zoom Meetings - A top competitor in the video conferencing world."

July 28, 2022

5.0

My experience has been positive and I am very pleased with the service.

Pros

The software is easy to use and does not need a high end PC to run well. It is also free to use if your meetings are not longer than 30 mins which is very nice as this allows you to get a feel for the software before you purchase.

Cons

There is nothing that I do not like about this software as yet.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Zoom was working better.

Review Source

JB

Julien B.  
Freelance  
Computer Networking  
Used the software for: 1-2 years

### "an indeminable for remote meetings"

January 16, 2022

5.0

For me, ZOOM is still the market leader, and it has not stolen its place. By its nature, this software depends on a good internet connection. However, they offer functionality that fits perfectly with its use. it's efficient, free and very professional

Pros

To begin with, I would say that this software is free and considering all the features it has it is just great! Moreover, ZOOM has understood very well the purpose of its software. The system of screen sharing and recording of meetings makes it much easier for participants to understand each other. considering the competition on this type of software, ZOOM is an excellent compromise between efficiency and simplicity

Cons

there are two negative points that in my opinion make the user experience less enjoyable it is imperative to have a good internet connection to fully enjoy this application finally, when an administrator leaves, because of a loss of connection or of his own choice, it designates another random administrator, we should be able to foresee this case in advance

Review Source

Kid S.  
Music Producer  
Music  
Used the software for: 6-12 months

### "Zoom is impressive "

July 15, 2022

5.0

Productive

Pros

Being able to be in a meeting without having to travel is a game changer, one of the best software which saves you money.

Cons

I would suggest to have a good internet connection to enjoy Zoom

Switched from

[Telegram](https://www.capterra.com/p/180347/Telegram/)

Inconvenience

Review Source

JR

John R.  
Chemical Engineering PhD Student  
Chemicals  
Used the software for: 1-2 years

### "The standard for video conferencing"

December 13, 2021

3.0

Pros

As a medium for video conferences with large groups, it is the standard program. Zoom gets the job done, albeit low quality. It's cheap and fairly easy to use with such a small button selection.

Cons

Quality of video is low, so if you plan on sharing videos as a presenter, the quality will be choppy at best. Dropping out of calls tends to be a common occurance.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Cheaper.

Review Source

JB

Julia B.  
Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Robust Software for online meetings"

October 19, 2022

4.0

positive. wish the cost were lower.

Pros

Lots of features and commonly deployed so other users are familiar with the platform

Cons

Some of the meeting features are hard to find and understand what they do - takes some fiddling around to get it right.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

Seems more stable

Review Source

MS

Manoj S.  
DGM IT  
Packaging and Containers  
Used the software for: 2+ years

### "Best cloud video Confrance Solution "

December 2, 2023

5.0

Best Cloud Video Collaboration tool for individuals asa well as business.

Pros

User friendly graphic interface that make it very popular

Cons

There is 100 limit in video participants.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Review Source

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