# Page 79 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 79 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews --- Zoom Workplace 4.6 (14521) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 79 - Reviews of Zoom Workplace ## Showing most helpful reviews Showing 1951-1975 of 14521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NF Nida F. Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Get Zoom for seamless & hassle free meetings " October 27, 2023 5.0 Seamless working tool Pros Its simple to use and can be done real time. Features are advanced even with Basic Subscription Cons Too many subscription messages, if this is reduced, it wil be good! Review Source VR Verified Reviewer trainer Information Technology and Services Used the software for: 2+ years ### "Zoom got us through the corona pandemic" July 10, 2021 3.0 Zoom allowed us to adopt to corona times and we quickly went from face to face to Online. Although it worked online training has its drawback (Nothing to do with zoom, just the lure of things happening around you in an office or home setting). Zoom is a no brainer if you have an ad hoc audience and allows for a number of ways to connect. Pros Like most organization, corona forced us to go online for many of the things that we were used to do face to face. Over the last 1,5, years I've used zoom in many occasions for my work and it works like a charm. There is a plugin to install but after that it really is simple and straightforward. The benefit of a global pandemic (if any) is that everyone uses zoom and therefor people are used to it AND IT DEPARTMENT allows the use. Zoom allows you to present to an audience, share your screen and also allow others (when cohost) to share theirs. Cons MS Teams, the alternative in my opinion is a bit quicker to schedule. The fact that someone needs to be co host is natural from the perspective of 1 to many broadcast but in a group where you are doing a one a small group it is a bit of a hassle. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Reason for choosing Zoom Workplace cost and functionality Review Source TM Terri M. Consultant Staffing and Recruiting Used the software for: 1-2 years ### "The New Way To Meet" October 14, 2021 4.0 Pros I like that I can participate in meetings pretty much anytime, anywhere. I like that I can easily use my computer or cell phone and enjoy the same features. Cons It would be nice if there were not so many different numbers for all the different meetings. Review Source NP Nicole P. Marketing Assistant Marketing and Advertising Used the software for: 1-2 years ### "Zoom Your Way Into Your Next Conference Call With Ease" June 12, 2020 5.0 There are so many features that we love about Zoom. Such as the ability for each member to be able to share the information on their screen with the entire group so we are all able to see what they are working on or if they are having any issues that need to be addressed. Also love the ability for the meaning host to be able to mute or unmute individuals microphones in case they have forgotten to do so and there is background noise that is interfering with our presentations. As well as the option for individual members to either use their video or not, because let's face it, some mornings while working remotely, you just started ready to be seen by a bunch of people right after you've rolled out of bed and before you finish your first cup of coffee. It truly does have an option for everyone. Now that we have it, we can't imagine how we lived without it. Pros Zoom has changed the way we do business. We are a small company of independent contractors living in different states across the country, and it has never been easier to get us all together for a face to face meeting, brainstorming session, or just a Friday get together. It has brought us closer, made us more effecient, and has put a face to the names of people we have communicated with interoffice on a daily basis via email, phone, and text. Could we have continued are work the old way? Sure. Would it have been as much fun, no. We absolutely love Zoom. Cons Personally, I think there Zoom platform works great. We have had a few issues every so often sending a meeting link and it not working automatically. But the great sing about Zoom, is the option to also send along the meeting room ID number and password in case there is an issue and people can easily login that way as well. So I would say, for a few extra seconds of typing in the meeting room number and password is no big deal and is not something that any of us have issues with nor do any of our clients. We love the fact that they are able to type in the information and are placed in a waiting room until we are all set and ready to begin our presentation. Review Source Shannon O. Director of SEO Marketing and Advertising Used the software for: 2+ years ### "A Standard for Businesses that Just Works" October 10, 2021 5.0 The video quality on Zoom calls is always quite good (especially compared to Google Hangouts, which I find has more glitches even on the same exact wifi connections). Pros It's pretty simple to set up a new meeting and communicate the time, date and login details to others. The record functionality is also perfect for running training sessions and has always worked flawlessly. Cons Sometimes the waiting room and the password options just don't work. I have been in several meetings where creating some of these privacy features have been needlessly complicated for those trying to log in, and created a very unproductive 10-15 minutes where the host tries to get things set up. Once a meeting has started, it's hard to troubleshoot issues. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) While I still use Google Meet with some clients, if we need things to go seamlessly well and it's a high-stakes meeting (like a webinar or training session), then Zoom is preferred for its consistency. Review Source JG Juan G. Digital Communication Specialist Apparel & Fashion Used the software for: 2+ years ### "Critical tool in todays world" January 12, 2022 5.0 Ever since I started working with ZOOM I have been able to organize my meetings more throughly, from inception to the actual presentation of projects, involving all my team members and using all their features (like invitations and reminders) make my reporting much easier. Pros I believe ZOOM has become a critical tool for communicating and coordinating any project. The file and screen sharing features make a presentation easy and practical. Zoom as ushered in a new era in remote working and I believe it does it pretty well. Cons I would love it if ZOOM had productivity features such as timers for presentations in order for them not to go on forever...never ending meetings have become a problem. Review Source AMarie D. Music Therapist Hospital & Health Care Used the software for: 2+ years ### "Great for Therapy and Personal Communication" July 14, 2022 5.0 Pros Ease of use and multiple people able to use at one time. Cons I wish Zoom Pro wasn’t so expensive for small businesses. Switched from [Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) Ease of use for clients Review Source VR Verified Reviewer CoFounder Entertainment Used the software for: 2+ years ### "Best free video conferencing" November 30, 2021 5.0 Pros One of the best free video conferencing software out there. The free plan of the software provides the users with helpful features such as: screen sharing, recording, raising hands, whiteboard... I really like the easy user interface and the fact that there is a mobile app from users who would like to join from their mobile devices. Although there is 40-min time limit for meetings with more than 2 participants, this should be okay; worst case, users can just rejoin using the same link Cons None I can think of especially when compared to the competition: MS Teams is not free. And Google meet does not allow joining from mobile phone (at my knowledge today) Review Source David P. Owner Marketing and Advertising Used the software for: 2+ years ### "Overall Value and Function" October 8, 2022 4.0 Pros Easy to operate in live meetings. Main features are well laid out. Cons The hovering menu bar that always gets in the way dieting screen share. Alternatives considered [Streamyard](https://www.capterra.com/p/213044/StreamYard/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Workplace Best reputation and seeming value Switched from [Squadcast](https://www.capterra.com/p/182098/Squadcast/) We wanted video Review Source Matteo T. COO Machinery Used the software for: 2+ years ### "Ottimo prodotto per i meeting online" October 6, 2022 5.0 Ho usato con estrema soddisfazione Zoom Meetings per un paio d’anni finché non abbiamo introdotto in azienda Microsoft 365 che comprende Microsoft Teams, l’alternativa Microsoft a Zoom, molto più economica. Pros L’interfaccia è molto pulita e intuitiva, sia su PC che su smartphone e tablet. Ottima la qualità audio e video e le funzionalità di condivisione schermo. Cons Non sono riuscito a riscontrare controindicazioni se non il prezzo delle licenze, che ritengo piuttosto elevato se confrontato ai prodotti concorrenti. Review Source NN Nicole N. Client Relations Manager Real Estate Used the software for: 1-2 years ### "Property Tours" January 20, 2022 5.0 Fantastic solution to everyone's busy schedule and time constraints in a real estate transaction. The ability to record the session is an absolute necessity and this is so easy to facilitate. Pros The ability to share the property live with a client and interact while reviews the inspection findings. This is the next best to being live in person. It's a wonder solution in this day and age when not everyone is available to be on site. Sometimes we have one buyer or seller that can't attend the inspection in person. Sometimes they are all out of the area or there are time constraints. This allows our inspectors to work more efficiently. It allows our clients to have a clear view without the need to be physically present Cons The improvements that Zoom continues to release really allow this product to have no downsides for our business currently. Switched from [YouTube](https://www.capterra.com/p/237905/YouTube/) The ease of use with Zoom is amazing. It's available for immediate viewing with minimal steps. With YouTube I have to record, upload and send. Upload can take a long time depending on the connection and it lacks being able to interact. Review Source VR Verified Reviewer Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Avid user " January 24, 2022 4.0 Pros The versatility of the product and the ease of use is great. It's a well rounded design and product. Cons Integration with my existing business seemed a bit difficult. Review Source Juan Pablo B. COO Hospitality Used the software for: 1-2 years ### "Real time virtual meetings with Zoom" June 3, 2021 5.0 I use everyday Zoom , is part of my apps as email, excel, powerpoint and Firefox. So goes with me everywhere. Pros Zoom is easy to use, is now getting a standard and you can have in a meeting pro and free accounts. The schedule feature is a must and works super for me. Cons Always you can find some gaps and missing features. .... but there is no "bad" feature I don't like. I feel comfortable with zoom. Review Source AU Alwina U. Administrative Officer Government Administration Used the software for: 1-2 years ### "Traveling the world with " Zoom"" October 19, 2021 5.0 I've never left my country (Namibia), but I'll be honest with you. I've traveled Miles via Zoom. I have been in meetings with people all over the globe. And it is such a beautiful and refreshing experience to link up and actually chat and have lunch dates with people allover the world. It gives you a sense of feeling as if you are really in Canada for instance in the conference room together with those sharing a common goal with you. Brilliant Software Zoom is. Pros Zoom is the new generation software that is essential for each and every business regardless of size. I call it Modern day Miracle. It is easy to use, Functions are self explanatory. It's no rocket signs really. No hustle needed. It is a great experience. Cons One thing I notice to be a bit difficult to understand was the (slow down), (fast forward) functions you get when you press on your profile during a meeting. Pressed it by mistake and did not understand what it is I selected because nothing happened actually. It is more of a learn to use and understand more features kind of thing on my part. Review Source Henry E. Investor Real Estate Used the software for: 1-2 years ### "Favorite software I use daily" September 13, 2019 5.0 Solves the problem of meeting with people outside of the office with great quality audio, video and sharing. And constantly adding new, great features! Pros I've used meeting software like this for over 10 years, Zoom rocks and is so much better in so many ways - especially the important stuff like it JUST WORKS! Cons Really not much at all - I like everything about it. I guess it almost has too many features so you need to dig in and learn the software and custom-tailor it for yourself. For example, you can have it auto-record meetings for you every time. But that option is buried about 10 menu options deep - but it works great! Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing Zoom Workplace Zoom was just the easiest to use and worked the most often. Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Zoom is easier, better, cheaper and works more often. Just all around head and shoulders above. Review Source VR Verified Reviewer photographer Entertainment Used the software for: 1-2 years ### "Very Easy To Use" August 4, 2021 5.0 My overall experience has been a positive one. It was easy to connect, as well as to hear what was going on with very few glitches. I highly recommend this. Pros Zoom is very easy to use. I used it recently for a virtual meet and greet with a favorite celebrity and I use it every week for church when I cannot attend in person. It is very handy and is actually a nicer alternative to Skype. Cons There isn't really anything I dislike about it, however some of the ways to block out the background need work. They make some of the people I am speaking to look funny and weirdly animated. That can be a bit distracting. Review Source SB Suzanne B. Instructional design Higher Education Used the software for: 2+ years ### "Zoom for meetings and classes" January 17, 2021 5.0 Overall it’s been a great experience. I’ve never had any issues with the technology itself. The video and audio and recordings always work as expected. This technology has allowed us to collaborate extremely well, whether with small groups or large groups. We have a paid account so we have access to many great features. Some of our staff don’t use the features to their full capability. Again I think if zoom offered more resources or training, it would be more usable for all regardless of one’s technological confidence. Pros This software offers so many great features for engagement and interactivity. Polling can be used to get participants to engage throughout the session. It can be used for games, to get responses from attendees or get a as pulse on how participants are feeling about the session. Also, the whiteboard allows the host to write or draw, and can even allow participants to add content as well. The whiteboard can be saved do that people can refer to it again later. There’s also an option to allow participants to join ahead of time, or to have them wait until the host admits them into the room. Also, love the ability to have virtual backgrounds. Cons Some of the features aren’t intuitive and it may be difficult to set up and use breakout rooms when setting up teams ahead of time. With practice, it gets easier. Also, I wish there were more resources offered by zoom to explain how to use these features. The resources aren’t very detailed. Review Source caroline W. Warehouse Supervisor Logistics and Supply Chain Used the software for: 1-2 years ### "Exhilarating app with video conferencing and live chats." September 17, 2021 5.0 Effectivenesss with file sharing which is instant and ease of uploading. Excellent for screen share. Reliable with video conferencing. Great with project management. Ease of installation. Pros Great and mobile friendly app with video conferencing. Intuitive user interface. Excellent for live chats and screen share. Reliable with file sharing. Cons Great and more convenient with file sharing. Review Source Uzair R. HR Officer Consumer Goods Used the software for: 2+ years ### "Zoom Meeting Review" September 15, 2021 5.0 I am using zoom meeting from last 2 years and overall i had very good experience with zoom meeting application its very easy to use and i would recommend everyone to use this application for meetings, conducting interview, online classes. Pros Zoom meeting is best application for conducting official meetings and interviewing candidates for job it was very much helpful in covid 19 period students were also attending online class with good audio and video quality. Cons There is nothing least like on zoom every single feature is designed and updated very nicely. Review Source VR Verified Reviewer Coordinator of Field Placements Education Management Used the software for: 2+ years ### "Stable, Simple, and Scalable! " June 23, 2021 4.0 Zoom is part of my daily life, and I have relied on it heavily during the pandemic. Pros Zoom is the best-in-field for accessibility, and both its UX and account setting options are intuitive and simple to operate. Cons Zoom lacks some of the interactivity of other platforms (e.g. "whiteboards" and real-time collaboration on files), but the team has steadily deployed new features over the past two years. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Zoom Workplace It is the most accessible and user friendly web-conferencing app. Review Source VR Verified Reviewer CSR Outsourcing/Offshoring Used the software for: 1-2 years ### "Great and helpful software" October 14, 2021 5.0 Pros Zoom is an application that is easy to use especially for employees that conducts meetings on a daily basis. It gives users the opportunity to bond and also, provide a professional environment by changing backgrounds even when you're working at home. We're able to plan meetings ahead of time which makes users schedule efficiently. Cons If zoom can have a feature to control member's comments - it would be a good addition to the tool. Review Source DGB Devora Gila B. Team Coach Professional Training & Coaching Used the software for: 2+ years ### "Zoom is the backbone of my coaching practice." March 9, 2018 5.0 Gives me an edge over my competitors, credibility, community, communication, engagement. Added value to coaching experience -- recordings are priceless. Pros I have been using Zoom for a few years now. I love its ease of use and quality. How many times have I been on a Skype call and it froze in the middle???? I avoid Skype at all costs now. With Zoom I can easily schedule my client meetings. I actually have the invitation already pasted into my appointment confirmation and reminder autoresponder, with the url and dial-in information. It's so easy to manage appointments this way. The recording feature is helpful as well. When your session is over, the recording is available in different formats, video and audio, and gets automatically processes and stored in your computer and available to upload to my clients. I like the video conferencing feature for groups as well, with different screen possibilities. I can choose to view everyone at once, only a few people at once, or the speaker. This is helpful for webinars and group coaching. Share screen is a feature I use in different ways. For client enrollment conversations. I can actually share the Agreement form and go through all of the contract terms in real time, being able to close the sale more quickly. In client sessions I can go through their website or materials and give real-time feedback, which is invaluable. Chat feature makes workshops, webinars and group sessions engaging and lively. The speaker can read the chat questions and comments and respond. Cons I can't find much to compain about. I was using the free feature and was dissapointed that I couldn't have a longer session with more than one person, but I've since upgraded. There is a video tutorial for how to do a background in the upgraded version but I'm finding it a little hard to follow. At one point I thought I had a different version of Zoom than the one they were showing. So that was confusing. Review Source HS Heather S. Proposal Project Manager Human Resources Used the software for: 2+ years ### "Zoom Meetings: Effective Collaboration" December 23, 2021 4.0 Overall, Zoom Meetings is our go-to company software for internal and external meetings and I think it's really effective. Pros Zoom has several features that are helpful, like recording calls for future reference, the ability to share your screen so the participants can see the same document and streamline edits/feedback, the ability to chat with participants in real time and the ability to interact through emotion icons to what others have said without having to verbally say anything. Cons The software at times can be a bit slugish and can cut off audio or video during calls. Review Source OB Omar B. Responsable de panaderia Food & Beverages Used the software for: 2+ years ### "Zoom pro" October 8, 2022 5.0 En ventas a nivel nacional muchas veces se hacen reuniones y hay que recorrer cientos de kilómetros,zoom es muy util para esas reuniones ,ahora se hacen semanalmente . Reduce los costos o los elimina a la hora de desplasarce por todo el pais ,los clientes se sienten mas mimados y atendidos Pros Es muy facil de utilizar y cualquier persona puede disfrutar de su experiencia, no es una plataforma que ocupe mucho lugar en nuestros aparatos y es muy conocida que si al momento de hacer reuniones ya tienen experiencia con zoom Cons Desde que lo utilizo ha mejorado mucho , hoy es mas dinamica y practica ,creo que van por un buen camino Review Source ZB Zoyeb B. Marketplace Operations Manager Human Resources Used the software for: 2+ years ### "Work From Home Essential Product" September 18, 2021 5.0 Love it! The best video conferencing product out there. Pros I can see my face and the reaction of others in the meeting to my presentation as well as what am I presenting. Priceless! Need I say more? Cons Logging in is a little complicated. The software auto assumes the primary email even though a secondary email may have received the meeting invite forcing you to enter the meeting code. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) I couldn't see my own face or the expressions of others as we were presenting. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.