# Page 80 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 80 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews

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Zoom Workplace

4.6 (14521)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 80 - Reviews of Zoom Workplace

## Showing most helpful reviews

Showing 1976-2000 of 14521 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

gD

ghoribi D.  
freelancer  
Computer Networking  
Used the software for: 2+ years

### "The Perfect Home Office Companion!"

January 11, 2022

5.0

I had been the use of Zoom for a long term now. But earlier than the Covid-19 pandemic, I turned into now no longer a everyday consumer of Zoom. But for the duration of the lockdown, whilst running from home, it have become my first-class friend. Also, it were given higher day through day. I am satisfied that the builders are running very tough to push everyday updates. The laptop app and cell app each are pretty useful. The cell app is a amazing manner to capture up with conferences whilst I am on a run. Although I am presently the use of the unfastened plan now, I will clearly purchase a top rate plan very soon.

Pros

Helps to make appointments sense extra normal, improves interactions with capacity clients, and permits the cappotential to be in courtroom docket with out going to courtroom docket, in addition to having powerful conferences.

Cons

"What I dislike is that while you first sign up to a assembly you aren't related to the audio, so if the individual on the alternative give up attempts to speak to you, you experience awkward and need to explain."

Review Source

SS

Sona S.  
Lead-HR Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoom video conference"

October 17, 2022

5.0

It's very effective in holding meetings for large number of viewers

Pros

more number of people can be added to one single meeting

Cons

Video quality is not that good. Need to be improved

Review Source

Sarvesh M.  
Employeer  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoom: Modern Solution"

October 16, 2021

4.0

Pros

It's easy to use. Meeting are lag free. Can have a quick and efficient environment for each and every meeting.

Cons

It takes a lot of load and uses a lot of RAM. It also has a huge internet usage.

Review Source

Adam P.  
SR Supply Chain, FP&A analyst  
Telecommunications  
Used the software for: 1-2 years

### "Best video conferencing option for smaller companies out of the box "

June 16, 2021

5.0

Zoom works well for small organizations that don't have some sort of video conferencing already established, and works well across various platforms and is low maintenance.

Pros

I have really enjoyed using this software over working from home. The break out rooms have worked really well, and the video quality has worked fairly well. I like virtual backgrounds, and the chat/poll function has worked well. We have used the broadcast webinar option as well, and that has functioned well.

Cons

There is at times lag, which causes people to talk over each other. This is constrained to the internet connection, and server space but has an impact on the ease of use. I haven't enjoyed using the login links, particularly if you are using several accounts for different types of meetings. It can get very messy quickly, and

Review Source

VR

Verified Reviewer  
Consultant  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Could be more affordable"

May 18, 2022

5.0

Zoom is widely used and easy to invite anyone for a meeting without having to consider their ability to use it.

Pros

Zoom has been a household software for many business and it is very hard to avoid it as many people are often oriented with how it works or is a required skill in most business meetings. It has offers high quality audio and video outputs which can be configured up to HD qualities easily both on mobile platforms and computers

Cons

The backgrounds could be better especially without the need for a green screen. Zoom can be more affordable since there are other products in the market offering similar services and quality.

Switched from

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Most people are comfortable with using zoom.

Review Source

VR

Verified Reviewer  
Technical Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Good not Great"

September 14, 2021

4.0

Overall, an okay, not great, experience.

Pros

The trial was great except for the 40 mins. It is not quite expensive as compared to Cisco Webex.

Cons

Quality of the video and audio. It is laggy at times.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

Cost

Review Source

AAR

Ahammad Ali R.  
Teaching Profession  
E-Learning  
Used the software for: 6-12 months

### "Zoom- an easy way to meet online."

August 29, 2021

5.0

Pros

I liked its operating tools to meet people and to conduct any meeting. Moreover, we can add upto hundred people free of charge in Zoom. It has been an amazing platform to operate any meeting sitting in any place or any country.

Cons

As far my knowledge goes regarding Zoom, it has been user friendly.

Review Source

Melissa C.  
Customer Service Representative  
Food & Beverages  
Used the software for: 2+ years

### "Zoom is a very dynamic and useful software"

April 14, 2020

5.0

In general, the experience is inconceivably positive. Our group is very responsive and contrasted with past involvement in different suppliers, Zoom has certainly surpassed desires. for the most part, the application showed huge amounts of usefulness, both for my activity since I can make gatherings from anyplace.

Pros

Zoom's App is incredibly easy to use making it perfect for dealing with a remote group the same number of people are as of now doing. it is additionally quite adaptable, incorporating pleasantly with slack, google cal, and Hubspot. I even have been utilizing this asset a couple of times, particularly once I got the chance to hold gatherings and that I am not busy working.

Cons

They have gifted these worries and I am sure this would potentially not be an issue inside the not so distant future, however, I may prescribe this be thought of in the event that you propose to actualize for an outsized group. I even need to state the ongoing security concerns, particularly the disclosure that zoom gatherings don't have a conclusion to complete encryption.

Review Source

VR

Verified Reviewer  
Student  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Ease of Online Meeting."

March 31, 2021

5.0

I love the Zoom app. My choice is zoom, whenever someone asks for a meeting I ask to start meeting on zoom.

Pros

Zoom has opened a new door of online meetings, classes, etc. I never used before covid but as covid started the world has moved completely towards online so then I started to use zoom. I used other online software but the features that zoom provides are not provided by any other online meeting app. Zoom is quite much user-friendly, it provides ease to do a class, the meeting also provides separate break rooms for any activity also easily we can share our screen to showcase our presentation. I have used it as a teacher for teaching online during pandemic also I did several meetings for different projects on it. It also provides the feature to record the whole meeting so that we can use the recordings in the future as well. It facilitates us by providing the ability to schedule meetings also we can start instant meetings on it. To do a question and answer session there is the ability to raise a hand so that no chaos will be there in the meeting. Also, a chat facility is provided for discussion. All of these facilities make zoom different from other software, the most prior is this it is very much user friendly.

Cons

what I observed is I have to install zoom prior to any meeting, we can not start meeting directly without the app. Also, we can not control the number of comments passing by the students or members of the meeting so these features can be improved to get a more controlled experience.

Review Source

HT

Helia T.  
Scientist  
Medical Practice  
Used the software for: 2+ years

### "Zoom makes the online connection simple"

April 24, 2022

5.0

Great app that due its popularity, you will not find any struggle to set up

Pros

Zoom is a reliable video conferencing app that has the feature to be affordable for any company interested in keeping the co-workers connected in or out of the workplace. With Zoom I can create a meeting instantly and share it with my co-workers via a clickable link. I could also add that it can support up to 1,000 users at the same time

Cons

I am very concerned about the security features of this app.

Alternatives considered

[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Teams is too Microsoft-centric

Review Source

NJ

Nathan J.  
Student  
Accounting  
Used the software for: 1-2 years

### "Zoom review by student"

September 29, 2021

5.0

I enjoyed zoom I was a host as well as as a guest. As a host I like how I could regulate who is in the meetings and could remove if necessary.

Pros

The share screen function was great and I enjoyed how you could either share the audio or not share it so if you needed to watch a video before showing it you could.

Cons

Really wish they had the blur feature on the virtual background. Otherwise no issues.

Review Source

SP

Suzie P.  
Owner, Instructor  
Education Management  
Used the software for: 6-12 months

### "Zoom Review"

October 23, 2019

5.0

Overall, I really like Zoom a lot. It's now my main software tool for business and video conferences. It's got great video quality, and it works great on my devices. I also like that there isn't this huge ordeal to use it's system. It's got a great reputation, and almost all of the people I do business with know what Zoom is, and also already use it, so that makes it extremely easy on me as well!

Pros

What I like most about Zoom is that it's pretty capable to have clear video's no matter what device I'm using it on. I usually have issues with my work laptop freezing up on me, and that's always been a problem with video conferences, until I started using zoom. I haven't had a problem with the video quality yet!

Cons

Sometimes it get's confusing to figure out who's generating the conference ID. This could definitely be on my and the other people's end, but sometimes I wish Zoom didn't have so many steps to get to the actual video conference itself. There tends to be way too many unnecessary windows that pop up that make things confusing to know when your actually in the video conference or not.

Alternatives considered

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

I tried to use google hangouts for a while, which I thought would be easy, as it's directly linked to my google business account, but it ended up being a complete disaster! It CONSTANTLY kept freezing up, especially if there was more than 2 people in the video chat. With Zoom, everything's very user friendly, and i never have video quality issues which is EXTREMELY important, because then I can just focus on the business matters at hand, because I know that everything is going to work properly and consistently

Review Source

VR

Verified Reviewer  
Email Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Zoom Meetings"

November 9, 2021

4.0

The benefits that this software has for employers is tremendous, it streamlines the recruiting process and saves valuable time for recruiters. The ability to schedule a meeting with the click of a button without having to call or email dozens of candidates saves hours each week

Pros

I like Zoom Meetings because of the great user experience. It's easy to navigate, there are always available meeting times, it's super intuitive

Cons

Zoom is so on point with their software and customer support and it's free and paid plans start at $15/month. Free plans have a time limit of under an hour, this is a negative

Switched from

[Anywhere365](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/)

Pricing and ease of use

Review Source

JS

Jeanette S.  
Assistant Community Manager  
Real Estate  
Used the software for: 1-2 years

### "Perfect for Community Management "

December 23, 2021

5.0

As a community manager, this software allows us to host meetings with our board for residents to attend without having to come into the clubhouse to do so. Whether it is because of Covid, the weather, or travel plans our residents can stay up to date with business affecting their community.

Pros

This allows us to host meetings for residents to attend without having to come into the clubhouse to do so. Whether it is because of Covid, the weather, or travel plans our residents can stay up to date with business affecting their community.

Cons

For what we use it for, there are no real complaints.

Review Source

Anjan M.  
Managing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "An amazing platform for web conferencing"

May 25, 2021

5.0

Overall extremely satisfied with this product - we evaluated Teams and Google meet and this was the winner overall in terms of price, ease of launch and being able to accommodate the large number of users.

Pros

The ease of deployment as well as the integration with Google calendar. It has become very easy to schedule meetings as well as invite attendees from both inside and outside the organization.

Cons

Easier integration with outlook. Currently I find it extremely cumbersome to book zoom meetings with the outlook application especially in my Apple MacBook. This need to be addressed - in my opinion.

Alternatives considered

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Reason for choosing Zoom Workplace

Zoom was easier to launch and could accommodate the number of participants easily.

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Teams was not as user friendly nort was it able to handle the number of participants we sought.

Review Source

JR

Janet R.  
Account Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Using it in virtual meetings, conferences, trainings webinars. Specially in this time of pandemic."

July 10, 2021

5.0

Its a good quality everytime i have a meetings and webinars. The tools are very useful.

Pros

The quality of the videos and audios. Also the tools like chatting, polls Q&A raising hands. Its easy to use. I can also manage my calendar every time i got an invited. It automatically organize in my schedule. Also possible to record the meetings, thats easily for documenting the minutes of meeting.

Cons

Nothing really dislike. I like using it, it a friendly user. Easy to use.

Review Source

Anubhav S.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Excellent platform for video conferencing"

October 5, 2021

4.0

Pros

Zoom provides a very good quality while video conferencing. It's user interface is very simple which makes it easy to use and it is absolutely free to use. Zoom is very useful while having meetings with colleagues online. And the screen sharing feature is one of the best feature ever.

Cons

The desktop version of Zoom is well developed but the mobile app version should be improved as it lacks in some of the features as compared to desktop version. And the other thing is about the limited time of free meetings on zoom that is 40 minutes which could be increased.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Computer Software  
Used the software for: 2+ years

### "Makes your life so much easier"

June 15, 2021

5.0

The experience has been great and I use the system everyday.

Pros

In the whole pandemic, situation Zoom has been a lifesaver to work from home. It is fast, convenient, efficient and has the features you need. Like white board, recording etc

Cons

There isn't much I do not like about zoom. The only thing I can think of is it sometimes glitches when a user is trying to join in and audio doesn't get connected and we have to tart again

Review Source

VR

Verified Reviewer  
QA  
Information Technology and Services  
Used the software for: 1-2 years

### "Best software for meetings, webinar and conference"

October 6, 2022

4.0

Best experience with much more additional features as compared to competitive softwares. Mute all , drawing on whiteboard, screen share with audio are the best features.

Pros

The ease of creating a meeting and sharing the link

Cons

Media playing of Video lags a lot when the screen is shared.

Alternatives considered

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reason for choosing Zoom Workplace

Easy to use the software and features are all at one place.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Mute all feature, drawing whiteboard and screen share with audio are the features.

Review Source

Andreea C.  
Global Partnership Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great platform for all departments"

December 11, 2021

5.0

Pros

Its easy to use, integrates with many software products, great on individual meetings and partner meetings. Easy to install and set up.

Cons

The chat, you cannot share any files and its really just not as useful as it should be.

Review Source

SS

Shaivya S.  
IT Business Analyst  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Zoom Meetings Review"

July 9, 2021

4.0

My overall experience is great with Zoom meetings, and I always used it for both professional and personal reasons. I suggest this software to a lot of my friends and family during the pandemic.

Pros

Quick connectivity during meetings. Audio and Video quality is so much better than other software. Option to mute and turn off the video before joining the meeting. Great file sharing option, which allows you to share spreadsheets, word documents, notes etc.

Cons

When you take a screenshot, it does not give you a delay for a few seconds if you have to show something that needs a click. For that shot, I use another software as it gives me options from 1 sec to 5 secs.

Review Source

Carol L.  
Data analyst  
Chemicals  
Used the software for: 1-2 years

### "Impressively reliable video conferencing platform "

September 26, 2022

5.0

Pros

The finest feature that I found with zoom meetings is the enormous number of people that it can support at a go. We have conducted meetings with over 300 people and it has maintained the same level of stability and clarity. There isn't any other video conferencing tool that supports the same numbers. I like how zoom has been built whereby it is very steady most of the time as it rarely has a downtime or buffers. Zoom is very flexible and dynamic because it is supported by almost all browses, mobile devices and pc's which is great.

Cons

Although they have worked tirelessly to sort out all bugs, there are still instances where your audio or video lags and this can give you an unpleasant experience. The mobile version of zoom lacks the same experience and functionalities that are in the web version. The support team is not responsive enough whenever you reach out .

Review Source

BM

Blessed M.  
Student  
Information Technology and Services  
Used the software for: 2+ years

### "Zoom meetings review"

October 28, 2021

5.0

Zoom is really easy to use and connect with your mates anywhere and anytime. It requires less data than other sites. It provides screen sharing which is really essential when discussing school work ,business meetings and church gatherings. Its really a great app and is well designed

Pros

Supports Large Audiences. One of the main advantages is the ability to host very large online conferences whilst using less data

Cons

The late replies and attendance of the customer service. A service representative may take 2 to 3 days to reach you with a suggestive solution. Cyber Attacks may shrink the number of users

Review Source

Nnakwe F.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best Virtual Meeting and Conference Software"

April 9, 2023

5.0

Zoom was really helpful to a lot of businesses during Covid, it made communicating with workers a lot easier and with time zoom became my go-to software for hosting meeting, tutorials and webinars.

Pros

I like how zoom makes it easy to coordinate a virtual meeting online with as much people as possible, you could host online meetings, webinars, conferences, interviews online, this was also able to give remote work an edge and recognition.Another thing I like about zoom is the screen sharing feature, I like how it allows you to share your screen while still on video, this was able to help pass down information faster and quicker as everyone present in the meeting could see your screen.Additionally, I like the quality of the video, you could clearly see every information that is being shared.

Cons

There's really nothing to dislike about zoom, I haven't found any faults throughout my use and I certainly hope not to

Switched from

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

When zoom came into the limelight, I decided to give it a try and since then I've been hooked.

Review Source

AV

Alfredo V.  
Estudiante  
Primary/Secondary Education  
Used the software for: 2+ years

### "Cualidades básicas de zoom"

October 7, 2022

5.0

Todo positivo en mis tiempos usando la aplicación

Pros

Me ha ayudado a continuar con mis estudios en épocas de pandemia, y me permite comunicarme con familiares/amigos de manera fácil y eficiente

Cons

No me gusta el menú de la barra de tareas del aplicativo. Dificulta mucho en algunos casos y estorba, pero es manejable

Review Source

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