# Page 81 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 81 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews --- Zoom Workplace 4.6 (14521) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 81 - Reviews of Zoom Workplace ## Showing most helpful reviews Showing 2001-2025 of 14521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BC Benjamin C. Software Engineer E-Learning Used the software for: 2+ years ### "Great work horse" July 15, 2021 5.0 As most users, including myself, have plenty of bandwidth, Zoom is a low friction go-to product that I use daily. Pros Generally just works. Had few issues. Zoom was doing very rapid development during covid as people pointed out issues and still gets regular updates to fix or improve. Integrates well into Outlook to easily schedule Zoom meetings as part of creating an Outlook invite. I've found the cloud recorded meetings with audio transcripts very useful. Transcripts are not perfect, but they do a good enough job to be very useful. Zoom is generally one of the few things that I rarely find myself complaining about. It does not have some of the more flashy features, but I can trust it to be working. Cons Audio seems to be very sensitive to low bandwidth users. I grew up using voice over dial-up and didn't have these kinds of issues. The service allows video to swamp the connection which destroys both audio and video. They need a way to prioritize audio over video when congestion is detected. Review Source Abhinav K. Sr Software Integrator Computer Software Used the software for: 1-2 years ### "Zoom a channel for Connectivity." September 16, 2018 4.0 Zoom is providing a channel to communicate. Sharing details with client is also make this easy. Their is no more technical requirement for using this software as it having a very user friendly interface. Pros Zoom Video Conferencing or zoom.us is a great application for setup the meeting . Scheduling a meeting and sending an invites for meeting is a fun loving part of it. A large number of group easily join the video/audio conferences from remote location. Mobile application for android and iOS is also having group support. Screen sharing a particulate application from a complete OS is also possible. Recording of the session can be save also. Third party integrity to join the session by VoIP bridge is also very interesting. User interface is also user friendly, user using it first time can also understand it functionality easily. Cons A must needed feature is Auto focus to mouse, when host is using large screen size and viewer is viewing it with 100% zoom on it's small screen he/she might can view the 75% screen only and when presenter move the mouse to other hidden portion it should automatically move to it on. Presenter mouse should provide the multiple type of highlighter. Review Source Alexandru Cristian I. QA Engineer Internet Used the software for: 2+ years ### "Been using Zoom for remote webinars during the pandemic" July 30, 2022 5.0 My overall experience was a good one, being able to join the meetings / webinars during the pandemic without any issues, relying on the app. Pros I liked the most the fact that it was easy to use and it did what it advertised to - joining / scheduling meetings / webinars at a few clicks away. Cons Do not have any cons regarding the app, using it for meetings / video conferences and webinars. Review Source Yash P. student Research Used the software for: 2+ years ### "Zoom review-Yash" September 8, 2021 5.0 Pros Best and easiest application for virtual learning. Zoom is easily to understand. Cons If you're host and by mistake you close the meeting then all others people will be logged out automatically. Then you have to join again the meeting. Switched from [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/) Blackboard collaborate was complex compare to zoom. Review Source VR Verified Reviewer Owner Accounting Used the software for: 1-2 years ### "Will use, but not first choice " November 19, 2021 4.0 I only use Zoom if it's a client preference. Might opt to use more if the 40 minute limit for free version wasn't a thing. Would rather waive other features to get unlimited meeting time. Pros It's popularity grew during the pandemic lockdown, so even though I'd never heard of it before, it's become a common way to connect with people. Cons The cost, while not outrageous, is still high compared to other similar products that are free. Review Source GO Gustavo O. Business Development Financial Services Used the software for: 1-2 years ### "Best Video Conferencing Tool in the Market" October 19, 2021 5.0 Overall, Zoom Meetings has been essential for our organization during this pandemic. Without this video conferencing tool, I'm not sure how our organization would have been able to stage engaged. Pros Before the pandemic hit, our sales team used this tool to conduct introductory calls and demo presentations. This was a tool that we used at least 5 times a week. However, as soon as the pandemic hit and we were told we had to work from the office, everything changed. Overnight, Zoom became the most used tool in our tech stack by the entire company. Not just sales. It all came down to its great performance, overall stability, and a large number of features. I've used more than one conferencing tool and our organization loves how stable the platform is during our company-wide meetings (200 employees). The features steal the show. Screen sharing, camera and audio control, backgrounds, the ability to record, and unlimited chat times. All of this has been essential during the pandemic. Cons I've noticed that there are other platforms out there that offer better free plans. Free zoom meetings shut down. Review Source Stephanie Leigh S. Director of Marketing Computer Software Used the software for: 2+ years ### "We've always used Zoom, but in 2020 I have no idea what we would have done without it" May 18, 2021 4.0 It's enabled us to still feel like a company even though we haven't physically seen each other in over a year. That's a big deal. Pros Our company was always partially remote, and we've always had people in other locations than the Bay Area, even before Covid. We used Zoom and one other platform while in the office, and it was super confusing on which one people should use in conference rooms, or when they had virtual meetings. In 2019 we finally made the decision to move over completely to Zoom and it made our lives a lot easier. The tool isn't hard to use, deploy, or learn. It does it's job for the most part and there's even soft filters on the camera option which has saved my life during WFH period. Cons Still haven't figured out how to turn off the extra security measures that got added (waiting room/password) in 2020. I've updated my main profile to not include those and yet still they are there. Video and audio issues happen as well, but that's usually the user or the internet connection and not Zoom. Review Source Dhanalakshmi R. Assistant Professor Education Management Used the software for: 1-2 years ### "User Friendly Meeting App for Teachers" September 16, 2021 5.0 An excellent meeting app for the professionals like me. Pros As am in Teaching profession this meeting app helps me a lot to collaborate with my students and with my co-workers. The audio is very clear, and even a beginner can also easily use this app from the very first usage. All my classes were conducted through this app only. I can able to accommodate my whole class students through this app. It reduced my burdens a lot because by Sharing the ppt and other files my students felt very excited and was attentive in my classes. Cons As of now i didn't found anything bad about this meeting app. In zoom only 100 participants can able to attend the meet in free version. The user participation numbers can be increase in future. Review Source DK Daniel K. Customer Support Manager Computer Software Used the software for: 2+ years ### "For all types of use cases" October 18, 2021 5.0 Pros Zoom is very versatile as a video conferencing tool. You can have high quality audio & video screen sharing (e.g. screenshare a video (minimal stuttering) with audio(high quality)), have quick meetings with a click of a button as it has plugins for many other tools (slack, google calendar) and is easy to use for people who do not have a zoom account (assessment days or remote hiring interviews). You can use Zoom fully in a business environment and as well in your personal life (meeting with friends remotely, sharing music or video over screen sharing) Cons I have been using Zoom for over 4 years now, but still have trouble navigating the UI. Many settings and buttons are just not in the place you would expect them to be. For example copying the invitation link is within the "participants" menu which is not expected. Review Source Siti Kadijah S. Information Technology Specialist Financial Services Used the software for: 2+ years ### "Online meeting with Zoom " May 9, 2022 4.0 Pros Zoom is simple to use, and scheduling and managing meetings over the platform needs little more than intuition. Thanks to the sound-visual elements, participants may engage at their own pace. Screen sharing adds a component akin to projecting anything on a screen. I'm not exactly sure how we got by without Zoom up until now. Cons When leading a group meeting/collaboration, the most challenging thing to achieve is a natural conversation, which is impossible when you continually have had to mute and unmute yourself to speak up (so there is always somebody who needs repeated reminders!). But that's just the way things are, and people get better at it as they use it more. Review Source Hendy I. CTO Individual & Family Services Used the software for: 1-2 years ### "Enough features and friendly to use for most people" April 23, 2021 4.0 Zoom has been pretty good and decent for many kinds of use, it's a versatile tool that we use often. The screen sharing feature is stable, and annotations feature is very useful when we need it.. It's not always good for all situations, not because of technical issue but social reason. For example, when some participants prefer Google Meet, and we don't need Zoom-specific features, we can use Google Meet instead. Pros It's quick to install in all kinds of devices (web browsers, laptops, iOS, Android) and many people already have experience with Zoom, so we usually don't need to train them how to use it. Zoom has sufficient features, like recording, even on the free plan. And it has good limits and features for two-person meeting. Cons The 40-minute limit on the free plan is restricting, but at the same time it somewhat forces to do shorter meetings. Unlike WhatsApp, Zoom doesn't support picture-in-picture calls in Android. I hope this will be fixed in the near future. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Workplace The choice of collaboration tool can be tricky because it depends on who are participating in the meeting. In most meetings with people outside the team, we tend to use what tool the other participants feel familiar or comfortable with. In typical meetings, we do feel it doesn't matter which software we use, which is both a good thing and a bad thing. Review Source IM Ibrahem M. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "The best meetings app I've used" April 21, 2023 5.0 In general, my experience with him is wonderful, ease of use and fun interface, ease of sharing files, photos, and videos, and ease of job meetings and lectures in case of explanation. I really haven't used anything like it before. Pros Easy, direct interface, it can be used smoothly from laptop as well as mobile. File and photo sharing is accurate and I have never had any problems with it. Cons The only problem I encountered - a few times - is the video quality sometimes, may it be the strength of the internet? I'm not sure. However, work to improve this aspect may be positive. Review Source CV Chirag V. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Best video conferencing software " August 13, 2022 5.0 Zoom is great for video conferencing for personal and professional use. We can have live presentation on zoom meetings, we can arrange a poll too after our meeting/presentation. Pros Ease of use. Easy to setup. All the functionality is well defined and easy to understand even by a naive person. UI is very simple. Cons Time limit for free version. Sometimes internet bandwidth is not enough to have a proper video conferencing. Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Found zoom to be more user friendly and easy to setup. Review Source Chaucer W. Accounting Manager Information Technology and Services Used the software for: 1-2 years ### "Not bulletproof, but the basic service is good value for the money" December 30, 2018 4.0 We use the basic paid Zoom service for in-house conferences, training, and such. It's great for our needs, but if you are seeking a solution that scales to large numbers of people with bulletproof reliability, I can't say how this product will stack up in terms of either price or performance. Pros Ease-of-use. Simple sharing of video conferencing invitations Simple options for phone-in participation, Ability to record sessions. The basic package is good value for the money. We use the service for inter-office conference calls, screensharing, software training, and recording instructional videos. Cons If you plan on conducting lengthy, business-critical video calls, or if client video/screensharing conferences are a major part of your daily routine, I would recommend doing robust internal testing before rolling this service out to clients. I have found that with longer conference sessions there tend to be more connection failures than is ideal, especially if you are recording the session. Also, keep in mind that client-side software is required to participate. Installation is fast and easy, but that requirement could still be a hurdle in locked down IT environments or mass-market webinars. Review Source AS Alec S. Manager Telecommunications Used the software for: 2+ years ### "Zoom is a good software" April 10, 2023 5.0 I use zoom a lot and recommend it. Everybosy uses it tbh. Pros I like zoom for the ability to do video and audio calls. My busines is fully virtual so its very important. Cons I don't like how zoom crashes sometimes and can be clunky sometimes. Also the free meetings have a limit. Review Source JA Jerry A. System Administrator Used the software for: 1-2 years ### "Incredible. Extremely easy to use (as a host and as an end user), and works well." July 2, 2018 5.0 Biggest benefit is helping us to serve out our mission of education and conservation by letting us reach students who cannot come to us. Pros Ease of use is its best feature. From the host point of view, it is easy to access all of its features. Setting up a meeting is quick, sending out invites is easy, connecting to the meeting and starting a meeting couldn't be easier. From the end user point of view, this system is great. It doesn't need to be installed on the user's PC by an administrator. We just click the meeting link, the meeting launches in a temporary instance, and we are good to go. There is an app for Android and iOS, but those too are easy to install. It uses whatever camera, microphone, and speakers you've got setup on your device. We use this software as part of our Distance Learning programs. And we've used it with schools, museums, and hospitals. Think kids that are sick and cannot leave the hospital. Or kids from a landlocked state, who haven't seen the ocean. We take them on virtual tours of our Aquarium, and show them the bay and the shipping channel, and it's all LIVE VIDEO and two way communication so we can answer questions and show the kids what they want to see. This software is so easy to use, not just for our staff, but also for educators and hospital staff. It's extremely easy for them to click a link and know the software will work without their having to call their IT staff to install software and test it over and over again. We have not had any problems whatsoever with connecting to Zoom or during our meetings that weren't related to our internet or end user's internet connection. Cons I'm hard pressed to pinpoint what I like least about this software. Seriously, it's easy to use, it has a lot of features, and everyone likes it. I would say maybe the cost is probably the worst thing about it. But honestly, it is not even that expensive. Review Source David R. Digital Officer Fund-Raising Used the software for: 1-2 years ### "It's the default, and works!" November 11, 2020 4.0 Like many others during the pandemic I've been "forced" to use Zoom, and other chat services. However, it really is dead simple to use, and has made me re-think my need to travel once the crisis is over. The experience is excellent, especially sounds and video, so I will surely use it far more from now on. Pros Easy to use, simple to install, has lots of fucntionality, good quality video and is secure. I particularly like the breakout rooms, and the ability to message during conferences. The backgrounds settings are great too! Cons I would love it to be more integrated into collaborative solutions, along the lines to Teams, Slack etc. The free version is nice, but 45 minutes is very limited, but better than nothing, but not as good as free like some other packages out there. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) I found Webex to be clunky, slow, poor quality and lacking many of the functions and features that Zoom offers by default. I am sure they have "upped their game" since then, but for now it is no contest. Review Source Sahin S. Assistant Manager Operations Education Management Used the software for: 2+ years ### "One of the most useful apps which is of profound importance for remote work" September 9, 2021 5.0 Overall zoom app is perfect for day to day remote activities and can be used seamlessly in remote environment Pros The aspect that multiple persons can be seamlessly connected and interacted with, along with file sharing feature adds to its usefullness Cons Security features was a point of concern initially but over the time, that has improved drastically Review Source VR Verified Reviewer Founder Writing and Editing Used the software for: 6-12 months ### "Essential in the Covid 19 era and moving forward." June 13, 2021 4.0 I attended Zoom meetings both professionally and in my personal and professional development. Pros Zoom made work in the Covid 19 era possible and as we come out of the pandemic, this piece of software, perhaps more than any other has shown employees and employers that there is a new way to work. Not everyone can work 100% remotely, but where it can be used, workers will save time in traffic as well as fuel. Employers may find them selves with happier employees. Cons As someone who did not host Zoom meetings, but only attended them, I don't see any major challenges to the software. It did take me a while to figure out things like adding a virtual background and an image when I had my camera off. A quick google search helped me to locate these features. Review Source TA Tiffany A. Writer Writing and Editing Used the software for: 6-12 months ### "Zoom Meetings made it easy to connect with clients remotely from anywhere" June 10, 2021 5.0 It was very convenient and a great solution during a time when meeting others in person was not an option. Anything that could have been handled in person, was just as easy to take care of through Zoom. Pros It was very easy to learn and to use. I liked being able to me with clients face-to-face, even though I could not meet them in person. Zoom Meetings made it easy to share files and videos. I also like that there is a mobile app, so that I can connect with others through my phone if I was not near my computer at the time. Cons I can't really think of anything I didn't like. I did not experience any problems or issues with Zoom Meetings. Review Source Viraj R. Data Engineer Information Technology and Services Used the software for: 2+ years ### "Video collaboration for developers and IT people " April 28, 2022 4.0 Pros The integrations, the efficient use of time for jumping on a zoom and debugging any bug Cons There needs to be a feature that takes up low internet Bandwidth when the connection is weak Review Source VR Verified Reviewer Customer Service Representative Telecommunications Used the software for: 1-2 years ### "Great way of having a class meeting with all the features required and almost like the real deal " June 15, 2021 5.0 I couldn't imagine life without zoom and I don't know how we managed to cope without it Pros Multiple features to make this epic and stand out front other software that already exists at the moment Cons That it hasn't been around for long enough ! That it's only new and therefore not very well known yet Review Source PQ Philip Q. Owner Media Production Used the software for: 2+ years ### "Zoom Meetings are Great for Collaboration and Strengthening Online Communities" November 22, 2021 4.0 I have frequently had very positive experiences with Zoom. My clients can easily schedule a meeting and then it's pretty easy for me to show up and interact with them. The chat box is great for sharing links. Collaboration is enhanced by being able to see and hear people and small groups can get to know each other much better than with "audio only" conferencing options. Pros The ability to see and talk to people who are in non local (as well as local) locations. I believe that facial expressions are important in understand what people really mean when they talk. Plus, it's great to be able to "get together" even when we are far apart. Cons The lag time between speaking and being heard. It is a deal breaker for playing music together (something I would very much like to do using a similar product, if possible) and sometimes this lag can make conversations a bit more awkward than they would be in real life. Review Source JC James C. Research Associate Pharmaceuticals Used the software for: 2+ years ### "Excellent platform for organising webinars and online meetings " January 11, 2022 5.0 Zoom has been an exceptionally useful tool during the pandemic and has streamlined our ability to work online and free up time that would otherwise have been spent travelling to in person meetings. As such, it will continue to be used for a significant period into the future. Pros The product is very straight forward and provides an intuitive interface for meeting with students as well as delivering presentations. It is secure and easy to use allowing easy access to lectures for students. It also has a useful ability to record meetings for participants who were unable to attend live. Cons Zoom covers most of our needs. However, it can occasionally be difficult to conduct "hybrid" meetings, where the meeting is attended in person by a number of participants but also online by another cohort of participants. Review Source FJ Fonki J. Accountant Non-Profit Organization Management Used the software for: 2+ years ### "Great Meeting Tool" June 9, 2023 5.0 Pros Zoom is a great meeting tool compared to others. I discovered Zoom during the corona period and it has been a helpful tool for me in running meetings. It is very affordable compared to other tools. it even gives room for remote assist which makes it even more magical. I can recommend this application to anyone on any day and time Cons The remote assist tool is not available for free users Review Source Talk to a Capterra advisor for free and get results within 15 minutes.