# Page 85 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 85 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews --- Zoom Workplace 4.6 (14521) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 85 - Reviews of Zoom Workplace ## Showing most helpful reviews Showing 2101-2125 of 14521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Account Executive Computer Software Used the software for: 2+ years ### "Zoom or go home" June 4, 2021 5.0 I use zoom every day, all day. It is the only screen-sharing tool I ever want to use. So much that it could be a make or in going to another company. Pros Zoom is the best, most straightforward screen sharing & video chatting software out there. After using some of the other tools in the space, I highly recommend Zoom. Cons This is little, but even after 1.5 years in a completely zoom society, some people have no idea how to open zoom. They could potentially improve that. Review Source AY Angel Y. Math and Science tutor E-Learning Used the software for: 2+ years ### "Excellent software for online meetings to collaborate and connect with others" October 9, 2022 5.0 Really user friendly and easy to learn to use. Amazing features that make meetings very productive and effective. Pros I have been using Zoom Meetings for around 3.5 years now and I really like how user friendly Zoom is and all the features it has. Zoom Meetings is very user friendly, even if you aren't a very big technology person. A lot of the features are self explanatory and are easy to learn/remember. The screen sharing, whiteboard annotation, and breakout rooms features are incredibly useful. With the press of a button, I can easily share my computer or device screen with everyone else. I can share a document, images, or even a video! This feature has been very helpful in class settings when I'm showing my students the instructions to an assignment or a demonstration. The breakout rooms is another feature that I really like. I can spilt students either randomly or in assigned groups into separate rooms for discussions and I can pop into each meeting room to check on how they are doing. I can also set a timer for breakout rooms and make sure everyone returns to the main session within a certain amount of time. This is very helpful in giving students time to discuss questions with their peers. Cons Sometimes the screen sharing when sharing videos can be laggy (sound and video) but I realize that could be because of the poor internet. Occasionally, Zoom will crash but that is also due to poor internet. If Zoom is used in a place with strong internet, there are never any issues. Review Source Ho'omana Nathan H. Visiting Assistant Professor Higher Education Used the software for: 2+ years ### "I've been with Zoom since their youth and it's kept improving and never let me down" April 7, 2021 5.0 Overall, Zoom makes online synchronous teaching and meeting simple and efficient. I know we're all burned out on these virtual interactions, but if we have to do it, this is the way to go, I haven't found anything even close to as easy or functional. Pros So I've been using Zoom since it was a little startup (at an earlier job), and I convinced my organization to switch to Zoom from Adobe Connect (which I never used) a few years ago for an online class I was teaching. Since the beginning, Zoom has been super lightweight and easy to use, and has diligently added new and innovative features. Even though it's ubiquitous now, they've never stopped improving and making teaching/meetings easy to schedule, join, and record. Cons There are a few features that are kind of opaque/impossible to access. For example, maybe it's been added now, but as of the beginning of this semester, there's no way to allow other users to share their screen by default. Better documentation might help with that too. Review Source Jonas L. CEO Marketing and Advertising Used the software for: 2+ years ### "Makes no sense to use anything else" May 5, 2021 5.0 Fantastic. I will never go back to competing software since Zoom can do everything I need. Pros I've used competitors to Zoom for a long time that charge around $150 per month for basically the exact same service that Zoom offers for free, or a very low monthly fee. I use Zoom every week to connect with around 50 team members and I have never had an issue. It connects fast, it’s easy to mute and unmute people, it's easy to share our screens so everyone else can see what's going on and in short, I have nothing at all to complain about here. Cons It would be cool to have higher resolution streams (1080p) but it's not something that is really necessary I guess. Besides that, seeing as Zoom is free for what I use it for (meetings) I literally have nothing to complain about. Reason for choosing Zoom Workplace I didn't look at any other products. Switched from [GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Because I didn't feel like it was worth paying $150/month (if I remember correctly) when Zoom could do everything I needed it to do. GoTo had other functions that i’m sure is worth it for a lot of people, but personally it made no sense to stay with them. Review Source MMR Md Mohiminur R. Manager Marketing and Advertising Used the software for: 2+ years ### "Even from a distance we are all together." May 26, 2023 5.0 During COVID it's help me for connecting my office stuff also connect with my family. I had some issues with other app but zoom support me superbly. Main reason for using zoom is, it's Big meeting rooms and top notch video audio quality. Thanks. Pros Easily With the ease of maintenance.An excellent platform for remote work.Just on time video and audio are top notch. Very easy to use and helpful for any small or big Business. Cons All going well but they take little bit much data. Free version need more time. Reason for choosing Zoom Workplace Because of it's excellent features and support i got used to it. Review Source VR Verified Reviewer Client Services Manager Information Technology and Services Used the software for: 2+ years ### "Simple and easy to use conference software" February 24, 2020 5.0 This is the only service I would recommend for conferencing. Pros Before ZOOM I've been using Cisco WebEx and GoToMeeting for many year. Several features makes Zoom very convenient to use. First, the UI is much user-friendly, especially the icons to functions like mute/unmute, turning on/off videos can be easily recognised and located. Second, it's always one-click to start and join the meeting for both Host and Attendee, which simpler than other competitors. Third, when attendee dial-in to the meeting there is no annoying music or useless phone instructions which takes minutes to join the call!. Lastly, the scheduler allows creating meetings by selecting different timezone. Let's say you agree to have a meeting with someone at 10am EST. You can simply create a meeting with 10am EST, add to your own calendar and see the local time. Cons Price is not cheap consider this is a rather new brand. Also there was a time last year that the software was blocked in China for a short period of time during national day. This was a big issue since customers do not expect a downtime for a business software. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[GoTo Webinar](https://www.capterra.com/p/163335/GoToWebinar/) Review Source VR Verified Reviewer Senior Enablement Manager Information Technology and Services Used the software for: 2+ years ### "Smooth transition to virtual training, meetings and presentations" June 15, 2021 5.0 Zoom allows us to easily engage teams virtually, instantly set meetings and leverage recordings for both on-demand training as well as video capture for courses/updates. Pros Zoom enabled our teams to go all remote seamlessly, with large trainings, webinars, meetings and more. Easy to get started, intuitive for end users and a lot of ability to customize settings for different use cases (ex: polling, breakout rooms, whiteboarding, etc.) Cons Especially at the start of COVID, Zoom could run slower and recordings took several hours to generate. Performance has improved drastically in the last year with far less meetings dropped. Review Source VR Verified Reviewer Senior Associate - IT Audit Accounting Used the software for: 2+ years ### "Fast, Lots of Host Options, and Widely Known" November 12, 2019 5.0 Seamless communication both internally and externally with clients. Recording of meeting sessions and not worrying about the number of individuals that can join the meeting have been excellent. Really has connected our workforce much more. The iPhone application is also strong and no issues with crashing have been experienced by myself or team. Pros So simple to use. Spin up a meeting with the Outlook plugin (dial in & link for screen sharing) or integrate with SSO providers (e.g. Okta). Host can control many features (mute others, remove joining bell/ding when others join, allow other hosts to run the meeting, quick screen shares, recording features work great). Cons Haven't had many issues. Sometimes, having a window open in the background and will forget about it. If others try to join a different meeting they will be greeted with "host has another meeting in session" which is mostly user error. It would be nice to have a end all meeting button easily available when these instances come up. Review Source AR Aslam R. president Food & Beverages Used the software for: 1-2 years ### "Zoom reflects a high quality of features" June 19, 2021 4.0 During Pandemic, Zoom indeed proved to be a very important software for people across the globe to connect! Pros Zoom has indeed surpassed all expectations of the user and is indeed very widely used due to ease of controls. Cons The free option is limited to 40 minutes; there are ways around it but not very convenient, since you have to sign off and sign back on with the same invite. Reason for choosing Zoom Workplace Ease of use and good reviews Review Source VR Verified Reviewer Owner Internet Used the software for: 1-2 years ### "Great quality meetings, video and audio" April 20, 2021 5.0 We use Zoom for all client meetings that need screen share, and for review meetings with clients. Pros It's so easy to invite someone to and join a Zoom meeting, and the video quality is great as long as you have stable internet. It's just the easiest, most efficient, most feature rich online meeting platform we've seen. Cons There aren't many downsides to Zoom. The only glitch we see is that if we have logged in with Google, we often get an alert that we've been signed out because we have been logged in on another device. Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing Zoom Workplace The one-click join capability for clients sand the higher quality meetings. Switched from [Walkabout Workplace](https://www.capterra.com/p/165408/Walkabout-Workplace/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) We used Join.Me for years. The quality of the meetings wasn't great and clients were complaining. Review Source Francisco José A. Innovation Lead Internet Used the software for: 2+ years ### "The free version deserves a clapping " May 19, 2023 4.0 Is great, when I was TM and I had some issues with the other apps, this was the fastest solution to be connected with my team, of course sometimes 40mins wasn't enough but being free was great. Pros The free version is the more versatile one in front of others... Easy to sign up, easy to create and to invite participants, the best one of the free ones. Cons Of course if we have to pay... I prefer other apps such as teams or Lark. Is kind of limited to online meetings only and the best value we get paying it is to host large crowds in meetings, nothing else as my POV Review Source KM Kaleigh M. Parent Internet Used the software for: 1-2 years ### "Zoom is amazing!" November 19, 2021 5.0 We have accomplished a lot over zoom when Covid has kept people from meeting in person. Pros I really appreciate the quality of video and audio. As a homeschool parent, I often meet with teachers and therapists over zoom and need to be able to see a teacher’s screen, etc. the great thing about zoom is the meeting is free if under 40 minutes. I really appreciate this! Cons There are occasional hiccups with the audio or visual quality. Review Source Tarek B. CEO Management Consulting Used the software for: 1-2 years ### "Zoom: Challenging Crisis, Enabling smooth work from home" September 26, 2021 4.0 Amazing, intuitive and practical especially with users with low computer skills. Pros As zoom is one of the first players that made it possible to easily switch to work from home, it offered a number of features and improvements to small businesses and entrepreneurs to quickly acquire necessary skills to master and continue their remote tasks (for online possible jobs) Cons Limiting the free plan to 40 minutes is not a good idea for Zoom, especially that other market players offer up to 60 minutes and most virtual meeting tool users are entreprneurs that would use it for free firstly then upgrade once they are familiar with the interface. This will not serve Zoom in a good way. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Reason for choosing Zoom Workplace Zoom is widely used, and with simple functions and features, participants are commonly familiar with Zoom and prefer it over other tools that may seem complex to them. Review Source ZZ Zachary Z. Medical Student Research Used the software for: 1-2 years ### "Seamless Video Conferencing in a World that Demands It" June 3, 2021 5.0 Zoom Meetings run smoothly and without issues. The user interface is intuitive and meetings can be scheduled quite easily. Overall, Zoom is an exceptional platform that is very much worth the price. Pros Zoom is a simple platform that allows users to video conference with colleagues from around the world in real time. Zoom's best feature is it's ability to screen share, which is not a function of Apple's FaceTime, and thus allows users not only access to the screen, but also editing capability. Cons While great as a computer application, Zoom's mobile app is somewhat challenging to navigate. It is difficult to see all others in the conversation, let alone the chat or participants list. It is best used over the computer and not with the phone. Review Source MA Moustafa A. CEO Office Manager Industrial Automation Used the software for: 2+ years ### "the best for meetings" November 3, 2022 5.0 Pros it is very easy to use and the delays almost none Cons the recording can use a format that allow to compress the data in order to transfer it Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) it is more practical in zoom Review Source NN Nelisiwe N. Information Management OPERATIONS MANAGER Oil & Energy Used the software for: 2+ years ### "Zoom Meetings" November 11, 2021 5.0 Best experience, affordable, connection link very easy to create. Pros Very affordable Very easy to use Screen sharing and remote control Good call and video quality Connecting employees Reduce traveling Training made easy Cons Hackers can access the meeting information stored in the cloud Not enough security Review Source KT Katherine T. Voice Teacher Music Used the software for: 2+ years ### "Zoom for voice lessons!" August 22, 2020 4.0 Zoom has been a lifesaver. I have had a very positive experience using it and would highly recommend it to other voice teachers and anyone else who needs to have virtual business meetings. Pros The sound quality is EXCELLENT. I'm a singing teacher, and having to work from home during the coronavirus pandemic I have been extremely grateful for Zoom. It allows me to connect with my students and hear their voices almost as clearly as in person. Setting up meetings is easy, and sharing the links and/or meeting IDs with my students has been easy as well. I've done some group classes with Zoom and had success with them as well. Also, I've recently discovered the "hide self" view, which is a great way to minimize distractions during lessons. Cons Over the course of the past few months the policies have seemed to change rather frequently (adding mandatory passcodes for meetings, then eliminating that requirement, and audio settings changing, for example). I totally understand the software is changing to keep up with the ever changing world we live in, but I don't think the changes have been very transparent. I'd love to get an email every time things change as a heads up! Reason for choosing Zoom Workplace The audio settings are more customizable and better in general! A more complex spectrum of sound information is transmitted via Zoom than other platforms. Review Source VR Verified Reviewer Principal Information Technology and Services Used the software for: 2+ years ### "Just Zoom To Your Meetings" July 7, 2021 4.0 I like how Zoom allows me to meet with others virtually from the comfort of my home. I actually can virtually meet anyone from anywhere because Zoom has an app that runs on my smart phone. This really saves lots of driving times and especially during lock downs, meeting virtually allowed tasks with others to still be completed. Pros I like Zoom mostly because it's very easy to setup a meeting using Zoom inviting others to join the meeting. As long as everyone has a stable internet connection a microphone & camera, the meeting members can all talk & see each other in this virtual meeting platform. Cons What I like least about Zoom is that it's still lacking in better control on allowing for great sound quality when recording a sound instrument like a guitar along with vocals. It would be great if Zoom added also reverb controls on how the mic is picking up the vocals. Review Source Deepanshu J. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Nice, simple, effective tool" October 19, 2021 5.0 Pros Can't think of my day without this tool while WFH. Cons It's chat screen and notification is not great. Review Source NN Navdeep N. Asst manager Business Supplies and Equipment Used the software for: 1-2 years ### "Best value for work from remote or home" January 12, 2022 5.0 Overall the experience of using Zoom meetings has been phenomenol and is recommended even to on-line classes and interviews Pros You do not need to attend physical meetings everytime and now and it's so convenient that we don't feel the need of it. Screen sharing and recording has saved our time and has helped in remote presentation a lot. Cons Some features are not available in corners which makes new user a bit tired. Lol Review Source tM thato M. media operator Media Production Used the software for: 2+ years ### "Zoom Meeting usability review" October 19, 2022 5.0 Pros The most i like about the software is a user friendly, you can change the background and it will still look clear with a dim background. You can host unlimited 1 on 1 or group a meeting free. you don't have to download to join the meeting Cons The few dislike about it is restrictive time limits for the free tier it need to increase .unable to delete or edit inappropriate comments. It has limited language options for real-time captions Review Source Lauren W. Manager, Digital Sales Computer Software Used the software for: 2+ years ### "Zoom Meetings " September 30, 2019 5.0 We could not be a global or national company without Zoom. Our customers rely heavily on us being able to loop members of their team all over the globe to talk about critical business needs. Very pleased we have invested in this tool and made it a standard to include a zoom on every meeting. This has helped our work-life balance as well as a company. Everyone knows that life happens and missing work is inevitable at time. With Zoom they always have the chance to be there despite obstacles. Pros I love the ability to make quick video meetings with my team, clients and remote workers. We use this hourly on my team. I have a remote team and this can help us all feel the unity as if we are working side by side. This is so important for the way the world is changing! Cons there are many issues when it comes to getting onto a meeting. Some meetings are faulty. Some don't allow for audio and a whole need meeting needs to be created. Also - recording a meeting is risky. Sometimes the option isn't there and many people rely on that feature. Review Source JJ Jean J. CIO Food Production Used the software for: 1-2 years ### "Easy to use, tool known to most as a good payment option." December 14, 2021 4.0 Good experience, easy use, terrible support. Pros It is a widely known tool which makes it easy to use for massive events. Cons It has a certain degree of difficulty for its configuration for a junior user, many times they have to go for support with the IT areas. Zoom support is lousy. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Review Source TN Th N. Pricing specialist Capital Markets Used the software for: 2+ years ### "Great remote work tool " November 29, 2021 5.0 Good experience and great constant updates and new features Pros Ease of onboarding and use. Lots of tools to brainstorm and work together Cons Have an option to make it mandatory for everyone in a certain meeting to have their cameras on Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) Company adoption Review Source MS Mark S. CEO Marketing and Advertising Used the software for: 2+ years ### "Zoom is our goto daily training software!" December 2, 2021 4.0 Pros I like the easy of use of setting up appointments and our clients getting reminders for all our calls Cons on the rare times we need support, zoom is not that great with support, but mostly dont need it. 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