# Page 86 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 86 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews --- Zoom Workplace 4.6 (14521) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 86 - Reviews of Zoom Workplace ## Showing most helpful reviews Showing 2126-2150 of 14521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Márcio F. Vendedor Cosmetics Used the software for: 1-2 years ### "Ferramenta que te ajuda ter mais resultados e potencializa seus conteúdos " July 22, 2023 5.0 Me ajuda ter minhas reuniões e mentorias isso potencializa meus resultados Pros A praticidade e é muito fácil de usar e simples gosto bastante Cons Não vejo nenhuma ferramenta difícil de usar pq fico muito satisfeito quando estou usando Review Source VR Verified Reviewer ICT Non-Profit Organization Management Used the software for: 6-12 months ### "Best for virtual meetings" September 23, 2020 4.0 During this time of the Covid 19 pandemic. a number of people are working from home. so much of the meetings are now being hosted virtually via ZOOM. Trainings for end users that are in different parts of the country and world are being done over ZOOM. Pros The software is not bandwidth hungry you can manage to do a lot of Zoom meetings without using much of your bandwidth that is of course if you are not on video all time. The options to Co-Host a meeting is something that I liked. You can choose to put attendees in a waiting room and also in break away rooms if you need to discuss something in groups. The option to save the recording to cloud is also great. you save a lot of space on physical memory and also the risk of losing your recordings is minimal. Cons what i had not liked about the product was addressed by the vendor. It was an issue of strangers getting into meetings they are not supposed to. so now when someone joins the meeting. The host and the other attendees get notifies by a sound and they can always check if it is one of theirs. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Cisco webex was now a bot expensive Review Source Lisandro R. Head of Marketing E-Learning Used the software for: 6-12 months ### "I think Zoom is still ahead of the competition" March 19, 2021 4.0 It's been really good. It meets all of our personal and business needs. The amount of features and settings you can change is incredible. We use it for our webinars, meetings, and personal activities. I like that when the internet connection is unstable, it adapts. I can't tell anything about the support and customer service because I've never had any issue. Pros I love how robust the software and the mobile app are. The desktop software, in particular, has several controls (you can change almost any setting to meet your needs). The virtual background and filters are surprisingly good and a lot of fun, even when you don't have a green screen. It's full of features like polls, mute all, different view configurations, and a lot more. All these features put Zoom ahead of the competition; they are just trying to catch up. Cons The only issue I see is the layout of certain options: buttons like Chat, Mute/Unmute, Spotlight, Lower hand, and others need to be placed more intuitively. True, it has gotten way better in the desktop version but the mobile app still needs work. Also, why people need to activate the audio to start listening? There's a lot of not-techy people who get frustrated wondering why they can't listen to the conversation in place because Zoom decides to mute it by default. It doesn't make sense. True, you could go to settings and activate it for all future meetings but try to explain to your grandma how to do it and you'll understand what I mean. Reason for choosing Zoom Workplace In my opinion, competitors like Google Meet and GoToMeeting are just catching up now. Zoom is more powerful, more robust, and now safer than these alternatives. Review Source KS Karee S. Innovation lab teacher (3-5) E-Learning Used the software for: 2+ years ### "Zoom - good for eduction video conferencing needs " June 16, 2021 5.0 Overall, it’s been a great tool. I think the platform has some work to do but has made improvements since COVID and people’s conferencing needs. I hope they make the scheduling and link sharing easier, but overall, I think it’s the best overall platform out there now. Pros I like that most people are familiar with Zoom and how it works, that you can host few or a lot of people, that you can screen share, record your meetings, that you can set your own personal zoom meeting room link, change the security settings, have a chat open, and more. Cons I dislike that it is so confusing to either launch the app or to do it in the browser, I’ve had issues. I’ve also had issues with the settings being difficult to navigate - including security, waiting rooms, sharing screen and audio, sharing links and meetings, etc. I think the platform before you start video conferencing could definitely be more user friendly. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Our school decided to switch Review Source JP James P. Copywriter Marketing and Advertising Used the software for: 1-2 years ### "Zoom Meetings is Essential for Remote Work" January 7, 2022 5.0 Five Star experience and fully recommended. Pros Zoom Meetings ability to facilitate team meetings or client meetings that are top quality audio, visual and allow document shares has made it a top tool for my remote work. Cons Possibly the only con is that some features I have not been able to fully explore. I wish there were more fluff free instructionals out there. Review Source MD REHAN A. Student Education Management Used the software for: 6-12 months ### "Too user friendly and features are easy to use" May 21, 2021 5.0 I used many other meet software also but the User Interface of zoom is really amazing and all features are clear and easy to understand from scheduling a meet to adjusting layout according to your need. Pros I had been using it for the last 1 year for my Master's classes and I must say it is very easy to use and understand its features. No extra icon on the screen. Can manage the layout according to your comfort very easily. Several virtual backgrounds and icons are fun when you had a meet with friends. Can use annotate function, single or multiple screen share. And one thing that attracted my more is that I was able to share computer sound and play an audio song which was just an amazing feature. Cons Whenever I switch to remote access, it starts getting slow and I was never able to work properly by accessing the remote access feature. Free minutes for a meet should be increased to at least 100 minutes from 40 minutes as 40 minutes is too less. The default function should be to disable the camera while joining. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) The User Interface and layout of zoom are attractive. Review Source Ignitius D. ICT Teacher Education Management Used the software for: 2+ years ### "An all in one platform incorporating simplicity and security" June 8, 2021 5.0 It is an amazing tool that allowed me to interface with my students from all geographical locations. Pros The feature that allows participants to be put in a waiting room before being allowed into the meeting. Cons The slow upcoming of the screen sharing facility when bandwidth is low Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/) Reason for choosing Zoom Workplace The simplicity and economic cost of Zoom made it a winner. Review Source Sarah G. Executive Assistant Real Estate Used the software for: 6-12 months ### "When virtual meetings are referred to Zooming, you know you got a great product!" September 29, 2020 5.0 Overall, even with the little quirks, it's a great software, even the free version that helps with better communication, especially between remote offices. Pros It's very simple to use and user friendly. Even the most non-tech person can figure out how to log into a zoom meeting. I do like the ability to turn on and off your speakers/microphone and camera as needed, making it more convenient for each individuals circumstances. Pre-Covid, I used this very minimally, but have found myself using it even now that I am back to work. With meetings it helps show things, share screens, etc... so it will definitely be a regular office tool from now on. Cons It does take a strong internet connection to keep it smooth, so that is a draw back for me, due to my internet at home being weak, I often get disruptions or even disconnected at times. Another con is I wish the setup process was a little more easier, there are so many settings that I feel need to be explained better as to whether or not I should turn on certain features or not. For instance, in a meeting where several of us needed to share screens, the host had that featured turned off and several of us were trying to figure it out and delayed our meeting quite a bit. I would like to see certain questions ask to the host each time or you can choose to click default, but if you're not given the option at the beginning of each meeting, you forget to make those changes. Review Source AK Arun K. CLH Insurance Used the software for: 2+ years ### "Zoom" October 7, 2022 4.0 Easy and anywhere access. After corona, best way of be communicative with proper visual interactives. People saving travel time too by conducting meeting on zoom Nice Pros Easy and anywhere access. After corona, best way of be communicative with proper visual interactives. People saving travel time too by conducting meeting on zoom Cons Real time screen sharing is not available. Video sharing also struck allot and maximum times audio strucks Review Source DH Dilanka H. Head of Innovations Information Technology and Services Used the software for: 1-2 years ### "Easy to use all in one Online Meeting Application" September 8, 2021 4.0 The free offering of Zoom Meetings provides all the facilities and functions required by any organization to keep their communications in tact during remote-working arrangements. However, there were few drawbacks that can practically be neglected compared to the service and functionalities offered. Pros Available free forever with the widely used feature included with minimum restrictions made us to use Zoom for our base remote-working communication meeting place. Cons Having to install the desktop application and hard to access the web client sometimes played major trouble in certain cases. Review Source VR Verified Reviewer QA Engineer Information Technology and Services Used the software for: 1-2 years ### "very versatile" October 16, 2022 4.0 It is an easy-to-use tool for video conferencing for any organization, easy setup and useful functionality. though I have some security concerns, with personal data being leaked and uninvited people bombing zoom meetings. Pros Well, there is so much to like, the custom backgrounds, hand-raising, digital whiteboarding, polling, etc. all these things make even boring meetings be fun. I don't know what I would do without the recording feature, since we are working from home it's really important to keep a track of things so I like recording my meetings. Also, their mobile app is pretty good, it provides easy access on the go, the UI is decent although it could me improved. Cons Hate zoom bombing, so security isn't really great I hope they fix it soon. I am not sure about the privacy of data when using Zoom as we know that personal data like videos, notes, etc. were collected for targeted ads. Review Source DE Danah E. Food Safety Supervisor Food & Beverages Used the software for: 2+ years ### "Best app for online meetings." June 12, 2022 5.0 It's the best app out there, even if it has those mini bugs, but overall it's what I choose to use every day and I highly recommend it to you all. Pros Even though I live in Lebanon and we have slow internet, the quality is still the best. It helped me stay in contact with my friends at the university during the pandemic to study for our exams. It's very smooth and easy to use. Cons The only issue is that if I try to connect my wireless headphones during a meeting and they don't work, I'll have to leave the meeting and reconnect before returning. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Zoom has more features that helps with my daily work . Review Source AK Ashley K. PCA Hospital & Health Care Used the software for: 1-2 years ### "Would highly recommend Zoom Meetings!" April 8, 2021 5.0 It's been hard for everyone during the pandemic we are currently facing. Zoom meetings have made it safer for people of all ages to still get things that are important done, such as drs appts, schooling, meetings in general, etc, also at my job our residents are able to have video visits with family so they are able to see loved ones while keeping themselves safe. It's really helped out people everywhere during this tough time we've all had to face keep in contact with family and loved ones, while staying safe. Pros Everything. The simplicity of getting to a meeting, easily explained, simple to use compared to other software programs similar to this. Cons Sometimes the video part wont work, or glitches out, but even when it does that a person can just call in and be over the pbine instead of video. So still able to be a past od meetings during this Pandemic. Review Source Linda E. Human Resources Manager Retail Used the software for: 2+ years ### "Zoom allows me to start an online meeting easily" April 7, 2020 5.0 By and large, it is a decent item to utilize and that I love it however they need a few things to refresh as to security and protection. We utilize some of Zoom's security settings, kind of a parlor, to prevent individuals from entering the choice before we might want them to. We recover new IDs for fresh out of the plastic new calls with customers. Pros Zoom is extremely easy to use with colleagues and customers. it's a decent quality video and even the complementary plan works incredibly. With the paid rendition, we will record calls so partners who miss them can watch them later. I misuse zoom tons for work when customers discovered their own gatherings. so far it's been really consistent to utilize. Cons Zoom has as of late go under assault for security and protection issues, however, a significant number of the articles are misleading content features and inadequately examined. Quest for solid sources like Graham Cluley or Wordfence to discover the best approach to utilize Zoom securely. Review Source CP Camila P. Intern Legal Services Used the software for: 1-2 years ### "Opção boa e barata para pequenas empresas e instituições acadêmicas." October 20, 2022 5.0 Uma boa experiência. Aplicativo que, apesar de seus problemas técnicos, foi essencial no período da pandemia e até hoje, no home office. Pros Permite que reuniões com diversas pessoas sejam realizadas com um baixo custo. Cons Não é intuitivo e isso faz com que, normalmente, seja necessário interromper o tópico em discussão para que alguma questão técnica seja resolvida. Review Source JS Jaime S. President and CEO Non-Profit Organization Management Used the software for: 1-2 years ### "A product that helps me do my job better" November 15, 2021 5.0 The fact that they have virtual background's that you can use to promote your brand during meetings, instant polling options, and a choice of how to join the meeting (some of our attendees must join by phone only) makes this software my go to for virtual meetings and helps me to continue to do my job and do it better even remotely. Pros The fact that they have virtual background's that you can use to promote your brand during meetings, instant polling options, and a choice of how to join the meeting (some of our attendees must join by phone only) makes this software my go to for virtual meetings and helps me to continue to do my job and do it better even remotely. Cons That private chats are lumped together with public chats when saving and recording meetings Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Go to meeting did not have instant polling, virtual backgrounds, et al that zoom had for the same price. Review Source JG Jared G. Desktop Support Specialist Legal Services Used the software for: 1-2 years ### "Zoom best in class for now" December 14, 2021 5.0 It is a great platform and is better than webex teams and GoToMeeting Pros This product has many things that make it better than other products you can join with a code vs using a link, you can call in for audio etc… user interface is great! Cons Some of the updates in the create a meeting area have made it less user friendly. Review Source LS Lourdes S. Profesora de Cosmetologia/ Estilista Cosmetics Used the software for: 2+ years ### "Enamorada de Zooms" October 10, 2022 5.0 Beneficios para trabajar desde casa a diferentes países y con muchas personas con diferentes puntos de vista. Pros Es fácil de usar, reúnes a personas de diferentes partes del mundo en una sala. Te permite conocerlas y discutir temas y escuchar diferentes opiniones. Cons Permitir mas tiempo de conexión, sería una buena opción para mejorar. Review Source AC Andre C. Owner Computer Software Used the software for: 1-2 years ### "Great product, A nust have in theses times!" September 7, 2021 5.0 It's been great. Always works when I need it. The only issue is sometimes buffering but I will blame that on internet connections at times. Pros Easy to setup and easy to use. Also easy to bring others outside my business into a meeting. Cons Screen views could be easier to use. Sometime it can take too many clicks to get to desired view. Alternatives considered [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing Zoom Workplace Most widely used. Easy to get others (clients) to join in because they usually had experience with the product. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Ease of use. Needed video not only screen sharing. Review Source JS Jerrold S. Manager, Brand Partnerships & Collaborations Entertainment Used the software for: 2+ years ### "Love Zoom!" October 17, 2022 5.0 Pros I like how user friendly zoom is, a lot of us used it for virtual meetings during the covid pandemic and it was so much easier to use across platforms and operating systems than competitors like teams and google meet. Cons I wish that the zoom web feature was as developed as the downloadable app. There are times when I need to be more flexible and use the web meeting feature because I don't have the app downloaded, but it's not as reliable (clear visually and audibly). Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) switched companies Review Source DC Davia C. Computer Technician Computer Software Used the software for: 2+ years ### "Video conferencing" October 12, 2022 3.0 It has been helpful and useful to conduct meetings, working on projects and special presentations. Pros Video conferencing is the best feature of the system as it allows ease of communication and information flow. Screen sharing is also a good feature used in presentation that allows the other parties to visualize to have a better understanding especially in the cases of projects. Cons Poor internet connectivity causes a glitch in the system especially when screensharing for mobile data users. High speed internet is necessary for this medium. Review Source José Raúl P. Reliable video platform for all of your B2B communications Real Estate Used the software for: 2+ years ### "Great web conference platform that fit with your business communication needs" January 24, 2022 5.0 awesome conference platform, agile, secure and reliable Pros reliable, secure and fast web conference solution Cons HD Video is not the Standard and lack of options to preconfigure a virtual background Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Review Source Basanta H. Wordpress Developer Computer Software Used the software for: I used a free trial ### "Zoom, easy video confrensing." June 23, 2021 5.0 It makes my life easier as i am able to connect to my business and colleagues in this pandemic and have meetings online as well. My brother is able to study using zoom. Pros It is easy to use as link can directly open the software on both mobile and laptops. We can easily share screens. Accessibility is handled carefully. Security is also implemented recently as well. Cons We cannot manage contacts, we cannot record for free in the cloud or limit on that thing, we cannot share files between participants. Price is too high Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Zoom Workplace It was my company who choose the product. If I am able to decide I may have choose teams over zoom as teams has many more feature than zoom. Review Source GT Gregor T. Senior Operations Executive Information Technology and Services Used the software for: 1-2 years ### "Revolutionary for business!" June 11, 2022 5.0 It's great mechanism for meeting virtually, across countries and companies and when working from home. It's really slick and well-made. Pros I like how it is well integrated into slack, making it really easy to coordinate a meeting with teammates. I like how easy it is to manage meetings with multiple attendees - particularly the ease of features like muting and turning video off. Zoom makes it really easy to talk with different teams and colleagues in different countries, and also with external partners. It's also great that you can blur or change your background and leave comments while in a meeting. It's nice to have a simple link to click on to start a meeting. Screen sharing works really well too. It's great! Cons Small things: sometimes meeting say that they started in 1980 and I do not understand why this happens - an explanation when this popup opens would be great. Also having an option to not appear as if I'm in the meeting would be great- sometimes this is important. It may be too complex - but I'd like there to be a feature through Zoom where someone else on the call can take control of your screen, this would be helpful when amending presentations etc. Review Source Stephen B. IT Manager E-Learning Used the software for: 1-2 years ### "Meet in any room! Use the feature rich video tool Zoom!" May 9, 2021 5.0 Zoom has been a critical tool for myself and my team. Zoom not only provides a rich feature set of options with their free plan. You can record, share a variety of different screens and split your team meeting up into breakout rooms. Zoom also allows you to set rules for authorized participants that make zoom ideal for creating a distraction free and accountable audience. They support single sign-on (SSO) and for participants have a variety of options to join either through app or browser. It is an excellent all around video conference solution. Pros Zoom is easy to use and the basic feature set comes with powerful out of the gate options like recordings, screen sharing, breakout rooms and easy to customize visual and audio options to help you have the best video conference experience possible. Cons With the free plan you can only conference for 40 minutes and certain features like co-hosting a meeting are not available with the free plan either. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) We needed a more robust video conferencing solution with additional features like breakout rooms. We also wanted more granular control over participants and user experience. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.