# Page 89 | Zoom Workplace Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 89 - Is Zoom Workplace the right Appointment Scheduling solution for you? Explore 14521 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews --- Zoom Workplace 4.6 (14521) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 89 - Reviews of Zoom Workplace ## Showing most helpful reviews Showing 2201-2225 of 14521 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Operaciones Logistics and Supply Chain Used the software for: 1-2 years ### "Zoom como herramienta de comunicación con clientes. " October 6, 2022 5.0 Muy buena la experiencia. Es una aplicación fácil de usar, intuitiva, práctica y que facilita muchísimo la interacción con los clientes, en cualquier momento y lugar. Pros Que es fácil de usar, muy intuitivo. Conexión estable y gran calidad de audio y video. Con funciones muy prácticas y utilitarias que facilitan y hacen fluidas las reuniones. Cons No le cambiaría nada a la aplicación. Realmente me ha funcionado muy bien. Review Source VR Verified Reviewer Técnico de estudios de mercado Market Research Used the software for: 1-2 years ### "Excelente herramienta de videollamadas " October 22, 2022 5.0 Bastante contento, por eso llevo tiempo utilizándola Pros Permite compartir pantalla de manera sencilla, estabilidad en videollamadas Cons Funciones limitadas en la aplicación para dispositivos móviles Review Source VR Verified Reviewer Cloud Business Application Manager Information Technology and Services Used the software for: 2+ years ### "Zoom a software that will make your office work esier" August 9, 2019 5.0 I would say Overall Zoom experience is pretty good and scheduling the calls is very easy and you do not have to get any kind of training. Pros Zoom is very easy and very reliable tool, we guys mostly use Zoom for Video and Audio calling with both internal and external users. The best thing about zoom is it is very easy to use and you do not need any special training to start using the tool for the first time. Best part of Zoom is its integration with Outlook which is outstanding. you can schedule call and meeting with the zoom as a normal outlook calendar. Cons I am not sure about the cost parameter as we just use Zoom for calling prospective, but what I have experienced is zoom outlook made my Outlook getting crashed in order to get the issue resolved I have to disable the zoom add-in from Outlook and then suddenly after few days It started working fine, not sure if Zoom team have performed some kind of upgrades. Review Source VR Verified Reviewer Communications and Marketing Assistant Education Management Used the software for: 1-2 years ### "Zooms deeply into online meetings" October 20, 2021 5.0 Pros The features and security. The introduction of new features such as the poll and live transcription is a welcomed add-on. Cons The lack of virtual backgrounds on some AMD devices is a quite difficult pill to swallow. Also automatic vanishing of the video preview when screen is optimized for video could be worked on. Review Source VR Verified Reviewer IoT Ecosystem Director Consumer Electronics Used the software for: 1-2 years ### "The gold standard for remote collaboration" September 28, 2021 5.0 Very widespread, it is almost always the preferred option when setting up meetings with third parties. Pros By far the easiest conferencing tool to set up on most devices. Allows granular control over audio, video and screen sharing. Powerful, intuitive feature set for users, plus very deep customizations for administrators. Cons No major downsides for users. The breadth of options available to administrators presents a bit of a learning curve. Some privacy concerns in the early days of "forced" smart working (zoombombing etc.), but they were quickly fixed by the addition of security features. Review Source CG Chris G. Director of Communications Religious Institutions Used the software for: 1-2 years ### "Zoom is the simplest and best video conference software available" October 1, 2021 5.0 Pros Zoom is the simplest video conference software there is. It's easy for a novice host to set up and it's even easier for users with very little computer knowledge to join a meeting. The call quality on Zoom is hard to beat. The video is sharp and the audio is crystal clear. Cons The only feature I would like to see changed is sharing a Zoom Meeting link. Often it will copy the invite followed by very long and often unnecessary information such as dial-in numbers and passwords that aren't needed to join. I just want to be able to quickly copy the meeting hyperlink and send it via text or email without having to clear out the unnecessary info. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Zoom Workplace Easier to use, easier to set up, and let's face it...way better backgrounds! Review Source Dave W. Owner Computer Software Used the software for: 1-2 years ### "Easy to Use Video Conferencing & Recording" October 31, 2019 5.0 I help organize a yearly conference in Denver, and we use Zoom for bi-weekly meetings in the 5 months leading up to the event. It allows the 10 organizers to get on the same page about the event, and plan our next steps. I've also used it at a local Meetup to record presentations, both live (and chat with viewers in real-time), as well as save the recording to upload to the cloud later. Pros Zoom is easy to use. Once you run the setup and install the app on your machine, everything just works. When someone sends you a meeting request, just click the link and the app does the rest. Use your phone or computer for audio (computer has always worked well for me). Video quality is great. Almost no lag time. Easily mute/unmute so your background noise doesn't interrupt the meeting. And I love how the chat feature lets you talk with just one person, or message the entire group. You can also resize windows and the video auto-adjusts to fit as many people on the screen as possible. This allows you to work with other screens/apps as you still see video of the meeting participants. I've also used it to record presentations, where we capture the presenters audio from their computer, as well as their screen. We save the video locally, and then upload it to YouTube or Vimeo a few days later. Cons There's not really anything that I didn't like about it. I can't remember ever having any connection issues or problems with meetings. I should note that I use the Mac app. I'm not sure how well the Windows app works. Review Source VR Verified Reviewer Senior Project Manager Internet Used the software for: 2+ years ### "Robust conference tool with lots of features" March 20, 2019 5.0 In our company we used join.me as a conference tool for quite a long time. Then our management decided to switch to zoom for some reason. I was very reluctant to do so because I was quite happy with join.me. (in fact, I was one of the last people to switch). When I started to use zoom finally, I didn't like it, as it looked so overcomplicated. All I need is audio and video calls, screen sharing, recording, being able to join from the phone - basically, that's it. Zoom offers all that - and much more, so I feel we are overpaying for lots of functionality we don't use. However, zoom does all I need and it does it good, so I can't complain here. Whenever I have a choice in the means of connecting with people, I always prefer zoom, because it provides better quality with less bandwidth, and that's the main point of the conference tool, I think. Pros \* Easy use \* Good sound quality \* Live screen annotation during screen share Cons \* You had to setup a meeting to allow other people to join, you can't just give them a link \* Too many features, most probably you won't use all of them Review Source eva K. manager Information Technology and Services Used the software for: 6-12 months ### "Zoom Meetings outils de gestion de viso conférence " October 13, 2023 4.0 je l'utilise pour les appel avec des clients Pros Zoom Meetings outils de gestion de viso conférence Cons le temps des viso conférence sont limité par moment Review Source Peter K. President Religious Institutions Used the software for: 2+ years ### "Simply Outstanding" April 22, 2020 5.0 Pros Zoom is the most fully-featured webconferencing app we have used. We've tried speaker phones, conference calling, and Google Hangouts. Nothing matches Zoom. And during the pandemic, Zoom is releasing updates with great rapidity to preserve a high degree of security and control. I like being able to see just the speaker or the entire attendance gallery. It is wonderful to be able to share screens when discussing a matter. And the ability to moderate through muting, spotlighting one person, or kicking someone out—all are priceless features. After the pandemic is over, one of our boards may consider continuing to meet over Zoom rather than in person to save on travel. There has not been much of a loss on that board from not being able to meet in person. Zoom is that good. Cons It can be frustrating for people to have to install the software before they can join a meeting. But this is a small matter, and people can be helped through the process. Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) Hangouts doesn't even come close on the features and ability to moderate. Review Source SW Sharanbasappa W. Assistant Professor Civil Engineering Used the software for: 2+ years ### "Zoom Meetings- Most favorite Meeting App" June 25, 2022 5.0 There are many options available in the market for Meeting purposes. All have their Pros and Cons. Zoom Meeting is Catching up and is giving many new features which we need at this time. It is worth a try. Pros With Zoom, One can add more than 500 people in the Meet. It helps a lot during Workshops/Conferences/Seminars. Video Recordings can be saved in to the cloud. The Whiteboard option is just too good. It lets you write on screen or on slides. The interface is very user friendly. The Best part is the third party integration which helps a lot when using Zoom. Cons 1\. Duration, It costs much. 2. No real time caption, need third party apps. 3. Mobile app needs more options. Review Source SD Shartell D. Office Manager Construction Used the software for: 2+ years ### "The app is good But need little improvement!!!" December 20, 2021 4.0 Basically with the pandemic this app has been a lifesaver with meetings, keeping in touch with employers, having set meetings when needed for unknown emergencies, and easily accessible to keep the business afloat during these trying times. Pros You can use it on mobile or laptop It's great for quick meetings Helpful in emergency situations at the job-site Great audio and video operation Easily accessible for people who have trouble with technology Users dont have to sign up to use the app Cons Virtual backgrounds aren't easily accessible for smartphones Older people have issues with the app may be difficult for them Sometime the noise is uncontrollable Certain rooms aren't easily accessible Review Source VR Verified Reviewer Digital Marketing Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "You can use it anywhere" October 8, 2019 5.0 We use Zoom to have client meetings, internal meetings, company chat, and phone calls. We're able to minimize email when a chat will do just fine. We just implemented Zoom phone and this keeps our communication lines in the same platform. Pros Zoom is a versatile video conferencing platform, accessible from desktop, mobile or tablet. It's easy to jump in a meeting on the fly, or attend or share via a link. I like that anyone sharing can share their screen without needing to be the host. This cuts down on administrative duties managing each meeting. That chat function is useful too. Cons I haven't discovered any drawbacks like I experienced with webex. Ensure that you have a stable, reliable internet connection. It does require that to carry video sharing. If you are just calling in or not utilizing screens then that is not as important. Switched from [Webex Suite](https://www.capterra.com/p/237272/Webex/) Zoom is easier to set up meetings and share invites. Review Source VR Verified Reviewer Product manager Financial Services Used the software for: 1-2 years ### "Great video tool that burst in our life during the Covid-19 and helped make remote work easier" October 12, 2022 5.0 Pros video collaboration with peers screen sharing chat schedule recurring meetings Cons Compared to google meet it takes more time to load and start a video chat Switched from [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/) security demands from the organization (Zoom is more secured) Review Source Dioneiber M. Associate Public Relations and Communications Used the software for: 2+ years ### "Ideal zoom for video calls and online meetings." July 8, 2020 4.0 This tool has become the main application that I use in my day to day and more now with this quarantine that there is currently, it allows me to have and carry out my meetings very comfortably from my home, also it allows me to silence the members of the meeting to that there are no difficulties when I communicate or whoever organizes the meeting. Pros Zoom has been for me the most useful and complete tool that I have been able to use throughout these years, it has an excellent well-optimized interface, what I like most is the performance that zoom offers me, since despite having bad internet connection she gives me a good quality of audio and video, I also like that it has several versions on different platforms, be it android, Mac, Windows and website allowing me to have an excellent experience. Cons Honestly, Zoom as I said earlier is a very complete and well optimized tool, therefore complaints or something that I do not like I do not have at the moment. Review Source Katie K. Hospitality specialist Hospitality Used the software for: 1-2 years ### "Zoom" September 8, 2021 5.0 Overall I highly recommend that if you are unable to meet in person or contact someone for personal reasons to use this software as it is easy to use, well developed, virtual meetings and is especially great to have since the outbreak of COvid 19. Pros The zoom meetings I use daily as I am a dedicated member of Narcotics Anonymous. Zoom allows fellow members of the NA community have the ability to have virtual meetings for those who can't make in person meetings. This allows us to share, listen, see other members develop in their recovery from my state and all over the United States. Cons Sometimes zoom meetings may lag connection services or be delayed through video . Review Source ER Eduardo R. Student Higher Education Used the software for: 2+ years ### "Zoom connects " July 6, 2021 5.0 For education purposes I highly recommend Zoom meetings, worth the price. Pros Thanks to Zoom meetings I have been able to continue my studies. Screen sharing works great, little to no delay. File sharing is great, very easy to do via the chat. Breakout rooms is a great tool for school since you can work solely with your teams , you can easily call the teacher for help and he will arrive shortly (depends on your teacher). Cons Reactions are scarce, more "emojis" should be added to quick react to something if you do not have the camera "on". Screen sharing is great with documents and presentations, but with videos sometimes there is a little delay between audio and video, but it is acceptable. Review Source JL Jonathan L. Operations Manager Consumer Services Used the software for: 2+ years ### "Saved Our Company" May 27, 2021 4.0 I covered this in the pros section, but overall Zoom has been a pretty stable product to work with. Much better user interface. More novice friendly. Seems less glitchy. As I said before, our proceeds from using Zoom quite literally saved our company from closing during the pandemic. Pros Compared to similar products, Zoom was much easier to implement at a higher level. We were able to pivot quickly with the pandemic from solely relying on our teams providing services to being able to take on an educational and consulting role. Zoom was the easiest by far to teach to even the three septuagenarians in the office. We have been using it to teach classes to other companies in our industry, the revenue from which singlehandedly paid several payrolls during the most locked down times of the pandemic. Cons While I certainly understand that some compression is necessary to allow it to work on slow connections I do feel that the audio quality is sometimes kinda crummy. Ditto for video quality. I would also love to see integration for external audio processing (VSTs and such) to allow the Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Reason for choosing Zoom Workplace More cost effective for the features we needed, much easier to use by people who are new to virtual meeting programs. Switched from [GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/) Simpler interface. More user friendly on phone and computer. Review Source BC Berkmans C. Senior Technical Recruiter Staffing and Recruiting Used the software for: 2+ years ### "Zoom Meeting Review" September 26, 2022 5.0 Pros Zoom is good software and it is very usefull to connect people with team and also in call quality is good, sharing the screen is very easy and calling people also is good overall my review for zoom is nice. Cons Zoom some time connecting people in team is not working properly Review Source KP Karen P. Marketing Analyst Education Management Used the software for: 2+ years ### "Zoom needs to improve his mobile interface" August 27, 2021 5.0 I love zoom but sometimes on mobile is very difficult to use, because someone that is not a digital native struggle to find the button to active audio settings. Pros The audio settings, background, and the Miro integration. Cons In mobile is very difficult to find the share controls. Review Source Julian O. Co founder Education Management Used the software for: 1-2 years ### "Easy in use but still a lot of features" April 29, 2021 4.0 Overall it is easy in use. I prefer it over Microsoft teams and Google meet. Over MS teams: Ms teams is so much more than just a video call. If this is what you are looking for it is perfect but for me it has to load long for things I do not use. Over Google meet: Google meet is perfect for a simple coffee call but lacks functions when given a workshop for example Pros When hosting a meeting it is ideal for clients to just open de link and join the session without any problems. During meetings it is great to create "break out" rooms to split up the group. We mostly use this when giving workshops. Screensharings works fast and most of the times clearly visible. Also the connection possibilities are fine even with a bit lower internet connection or with many poeple in the room Cons When sharing a screen you need to select an application you want to share. This part is fine. However when you want to change to another application it is not that easy and most of the times you have to stop sharing your screen and start sharing again with the correct application. This brings a small hussle arount it but still oke. Review Source GG Gaurav G. Senior Web Analyst Food & Beverages Used the software for: 1-2 years ### "Video Meetings made productive" June 28, 2020 3.0 My analytics team has been able to solve the business problem of real time collaboration with our consulting team when they are not physically present in the same location as us. So, the key benefits achieved using Zoom include: higher productivity, more efficiency and getting more analytics projects done in lesser time by reducing time wasted in documentation of meeting minutes, screenshots or links. And, making weekly calls working sessions where we don't just discuss what the tagging or reporting issue is but actually resolving the issue before the call ends. Pros I use Zoom meetings and chat software when engaging with my web analytics consultant during weekly calls. Goal of these meetings is to review questions around custom reports and tags. So, I use Zoom's screen share feature to walk through the questions I have as well as giving context around them by showing reports in Google Analytics. And, tagging issues while browsing our website. If there is a Google support link I want to share, then I use Zoom's chat feature. If my internet service is slow for some reason, I then connect using computer audio option and not video. Hence, using Zoom increases real time collaboration and productivity when working with my consulting team on various analytics projects. Cons Zoom meetings and chat software is not integrated with Google suite of tools. So, in company like ours where default operating system is Google, we have a tough time consolidating meeting notes, links shared in the chat and any screenshots sent during calls within Google docs, slides, sheets or calendar. Additionally, I feel Zoom meetings hog more random access memory, so during Zoom calls my laptop slows down o screen freezes and I have to shut down or restart. There is no limit on call duration with paid version but I think free version of Zoom has a limit on how long a call can continue with attendees. Review Source VR Verified Reviewer Cost Accountant Accounting Used the software for: 2+ years ### "Features of Zoom Meetings Program" December 11, 2021 5.0 so,wonderful Pros The spread of the program and its ease of use in remote meetings, as it is one of the first good things that we have in making these types of meetings, in addition to some of the tools provided by the program by providing a special website or downloading the program from the official website of the Zoom company Cons I think the only negative thing is that it consumes a lot of internet megabytes just like that Review Source JJL Juan Jose L. Administrativo Legislative Office Used the software for: 1-2 years ### "Zoom llego para facilitar y acortar distancias " October 14, 2022 5.0 Han solucionado de poder llegar con una comunicacion efectiva y directa Pros Su funcion y herramienta muy buena para poder trabajar a distancia enseñando aprendiendo y opinando Cons No podria decir que tienen algo que no me ha gustado la verdad estoy muy conforme Reason for choosing Zoom Workplace Por sugerencia de otros usuarias Review Source GG Gina G. Elementary Teacher Primary/Secondary Education Used the software for: 2+ years ### "Zoom saved us during distance learning and continues to help us! " September 25, 2022 5.0 My overall experience is great. I have and will continue to use zoom for personal and professional needs. Pros Zoom gave us the ability to meet with students, colleagues, and training professionals. I love the fact that it feels like you are right there in the same room having a conversation. This was a lifesaver during distance learning but has continued to be useful even now. What used to be a logistical nightmare to try and gather all the people in my field for an afternoon trying is now done so fast over zoom. Cons The only thing that was difficult about zoom was that some of the administrative settings could only be accessed by going back to a separate screen to change them. It would be nice for all of the settings to be in a quick sidebar so that we can change them quickly. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.