--- title: "Tidio Pricing 2026 | Capterra" description: "Learn more about Tidio pricing plans including starting price, free versions and trials." source_url: "https://www.capterra.com/p/144040/Tidio-Chat/pricing/" page_type: "pricing" language: "en" --- # Tidio Pricing - Overall rating: 4.7 out of 5 from [590 reviews](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) - Starting at $24.17 per month - Free trial: Available - Free version: Available - Credit card required: No --- ## How much does Tidio cost? Tidio has **5 different plans**. The pricing **starts at $24.17 flat rate per month** with a free plan available. ### Free - Price: $0.00 - Billing: Flat Rate, Per Month #### Free plan includes: - 50 Handled Conversations - Live Chat - Help Desk - Social media integrations - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached ### Starter - Price: $24.17 - Billing: Flat Rate, Per Month #### Starter plan includes: - 100 Handled Conversations - Live Chat - Help Desk - Social media integrations - Basic analytics - Live visitors list - Operating hours - Support over live chat - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached ### Growth - Price: $49.17 - Billing: Flat Rate, Per Month #### Growth plan includes: - 250 Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics - Live visitors list - Operating hours - Support over live chat - Tidio power features - No Tidio branding (add-on) - 50 Lyro AI conversations (one-time) - 100 Flows visitors reached ### Plus - Price: $749.00 - Billing: Flat Rate, Per Month #### Plus plan includes: - Custom quota of Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics - Live visitors list - Operating hours - Support over live chat - Tidio power features - Custom branding - Permissions - Dedicated Success Manager - Multisite - Departments - Multilanguage - OpenAPI - Up to 5 000 Lyro AI conversations - Custom number of Flows visitors reached ### Premium - Price: $2999.00 - Billing: Flat Rate, Per Month #### Premium plan includes: - Unlimited Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics - Live visitors list - Operating hours - Support over live chat - Tidio power features - Custom branding - Permissions - Dedicated Success Manager - Multisite - Departments - Multilanguage - OpenAPI - Guaranteed 50% Lyro AI resolution rate - Priority Service + Premium Support - Super admin role - Analysis & monitoring - Lyro as a managed service - Up to 10 000 Lyro AI conversations - Custom number of Flows visitors reached --- ## Is Tidio worth the price? ### Value for Money - Overall rating: 4.5 out of 5 - Good or excellent value for money: 88% AI summary based on 121 value-for-money rating reviews: Reviewers appreciate Tidio's pricing structure, which includes a free plan with numerous features suitable for small businesses and startups. They indicate that the free version is generous, offering essential functionalities without annoying ads or excessive limits. However, some users feel that Tidio's pricing can be high, particularly for smaller businesses. #### Rating breakdown - Ease of use: 4.7 - Customer service: 4.6 - Features: 4.6 - Ease of deployment: 4.7 - Likelihood to recommend: 85% Based on 590 total Tidio reviews. --- ## How does Tidio compare to other alternatives? Tidio starts at $24.17 flat rate per month. Explore how its pricing and plan options compare with top alternatives below. Tidio pricing comparison | Product | Plans | Starting price | Free version | Free trial | Value for Money | | --- | --- | --- | --- | --- | --- | | Tidio — 4.7 out of 5 ([590 reviews](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)) | 5 plans | $24.17 /mo | Available | Available | 4.5 | | [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 ([24,190 reviews](https://www.capterra.com/p/135003/Slack/reviews/)) | 4 plans | $8.75 /user/mo | Available | Available | 4.5 | | [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/) — 4.7 out of 5 ([1,787 reviews](https://www.capterra.com/p/102188/LiveAgent/reviews/)) | 4 plans | $15.00 /user/mo | Not available | Available | 4.6 | | [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 ([4,090 reviews](https://www.capterra.com/p/164283/Zendesk/reviews/)) | 4 plans | $55.00 /user/mo | Not available | Available | 4.2 | | [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 ([3,471 reviews](https://www.capterra.com/p/124981/Freshdesk/reviews/)) | 3 plans | $19.00 /user/mo | Available | Available | 4.4 | --- ## What reviewers say about Tidio's pricing ### What they like - **Tidio's pricing structure** Which includes a free plan with numerous features suitable for small businesses and startups. They indicate that the free version is generous, offering essential functionalities without annoying ads or excessive limits. - **The ability to start without a credit card and the inclusion of most premium features in the free trial are significant advantages** Some reviewers find the pricing reasonable and cost-effective, especially for smaller companies. - **The paid plans offer good value for money** With features like chatbots, multiple operators, and email sending capabilities. Some users report that the software's overall cost is fair compared to other live chat tools. ### What holds them back - **Tidio's pricing can be high** Particularly for smaller businesses. They say the cost of removing branding and accessing advanced features can be expensive. - **The pricing structure can be confusing and that the software can become costly over time** They report dissatisfaction with the frequent changes in pricing and the need to upgrade to more expensive plans to access desired features. - **The basic level pricing is too high and that the cost of the chatbot is a significant drawback** ## Price & value in reviewers' words * * * 5 out of 5 stars > "In my client projects i prefer tidio as my first choice because it offers a lot in free version. And then after trial version my mostly clients purchase the pro version because it is super useful." Reviewer: Chirag P. Role: Web Designer * * * 4 out of 5 stars > "The best thing I found about TIDIO is that it is an advanced level platform which helps small to big businesses." Reviewer: KRISANPAL S. Role: Digital Marketing Executive * * * 1 out of 5 stars > "Unfortunately in December of 2024 Tidio changed their pricing structure and our bill doubled from $32 a month to $64 a month." Reviewer: Brendan J. Role: Administrator * * * 5 out of 5 stars > "Most of our traffic is non converting traffic and we dont want to go a custom plan so it is a little annoying but overall still happy." Reviewer: Bryce P. Role: Director [Check all reviews](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)