# Tidio Pricing 2026 | Capterra > Learn more about Tidio pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/144040/Tidio-Chat/pricing --- # Pricing for Tidio [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Write a Review! ## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) has **5** pricing plans - Yes, has free trial - Yes, has free version **Credit Card Required:** No **Discount:** By Plan Frequency ### Free $0 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Free plan includes: - 50 Handled Conversations - Live Chat - Help Desk - Social media integrations - 50 Lyro AI conversations (one-time) ### Starter $24.17 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Starter plan includes: - 100 Handled Conversations - Live Chat - Help Desk - Social media integrations - Basic analytics ### Growth $49.17 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Growth plan includes: - 250 Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics ### Plus $749 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Plus plan includes: - Custom quota of Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics ### Premium $2999 **Pricing Model:** Flat Rate **Payment Frequency:** Per Month Premium plan includes: - Unlimited Handled Conversations - Live Chat - Help Desk - Social media integrations - Advanced analytics ## Popular alternatives to [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) Looking to learn more about Customer Support software similar to Tidio? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Slack [4.7 (24098)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price:$8.75/month [LEARN MORE](https://www.capterra.com/p/135003/Slack/) [LiveChat](https://www.capterra.com/p/62194/LiveChat/) by Text [4.6 (1721)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting Price:$25/month [LEARN MORE](https://www.capterra.com/p/62194/LiveChat/) by QualityUnit [4.7 (1780)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/102188/LiveAgent/) by Zendesk [4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price:$39/month [LEARN MORE](https://www.capterra.com/p/164283/Zendesk/) by Freshworks [4.5 (3415)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/124981/Freshdesk/) [View all alternatives](https://www.capterra.com/p/144040/Tidio-Chat/alternatives/) ## What do others say about [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) pricing? Pricing RatingN/A Value For Money[4.5(590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Pros Cons [Read All 590 Reviews](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Read Full Reviews Below Bryce P. Director E-Learning, 1-10 employees Used the software for: 2+ years ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra July 3, 2025 "2 years + and still using Tidio. " **Pros:** Great product always happy. Tried using multiple different options before now being with tidio for over 2 years. **Cons:** The fact that if you have high traffic website you need to go on a custom plan. Most of our traffic is non converting traffic and we dont want to go a custom plan so it is a little annoying but overall still happy. Vendor Response By Tidio on July 4, 2025 Thanks, Bryce! Ivica S. Digital Marketing Manager Online Media, Self-employed Used the software for: Less than 6 months ** Overall Rating 5.0 ** Ease of Use 5.0 Customer Service 5.0 Features 5.0 Value for Money 5.0 Likelihood to Recommend 100% 10/10 Reviewer Source Source: Capterra July 3, 2025 "Great AI assistant" **Overall:** Overall, I am very happy with this piece of software. Much easier to use than other AI solutions I have seen. The company I am working for is facing pain with setting up the other AI solution and they are suffering a lot. I have avoided all that suffering **Pros:** It's very easy to use, extremely easy to feed it with the new content, and the control panel is very intuitive and easy to use. Setting up the AI on my website took me about 10-15 minutes, and it was automatically active and working. Impressive! **Cons:** There is a limit of conversations, and of course, limits for a free version should be, but in the limit software is calculating even the greeting to visitors, which I don't know how to turn off now. Maybe a suggestion to creators... it would be great if you can set that it to catch the newly published page in WP and automatically index everything inside. Vendor Response By Tidio on July 7, 2025 Ivica, thank your for reviewing Tidio! You can turn off the welcome message in the flows builder :) https://help.tidio.com/hc/en-us/articles/5472137896988-Edit-your-initial-message-first-flow [Read All 590 Reviews](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)