# Page 24 | Tidio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 24 - Is Tidio the right Customer Support solution for you? Explore 590 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144040/Tidio-Chat/reviews --- Tidio 4.7 (590) [View alternatives](https://www.capterra.com/p/144040/Tidio-Chat/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 24 - Reviews of Tidio ## Showing most helpful reviews Showing 576-590 of 590 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TF Trevor F. Marketing Dir. Used the software for: Less than 6 months ### "Helps me with conversions on my Shopify Store" January 16, 2018 5.0 Pros I like that it can be set up to operate on auto-pilot on specific pages or actions. It's like adding a customer service agent to my team. Review Source CC Chris C. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Really Nice Chat Option for WordPress" January 10, 2020 5.0 So far, really good experience - contacted customer support and they were friendly and helpful Pros Ease of set up and mobile app for answering chats Cons so far - nothing, working like a charm. will recommend it to others Review Source Response from Tidio January 13, 2020 Hi there! Thank you for an excellent review - it feels great to receive some encouraging words on Monday! :-) VR Verified Reviewer Software Developer Information Technology and Services Used the software for: I used a free trial ### "Tidio " December 28, 2020 5.0 it has been a great experience to interact with my clients Pros having a free trial its easy to integrate into your system Cons Not being totally free, it would have been so great if everything was free Review Source Response from Tidio December 30, 2020 Hi there, Thank you so much for the review! We appreciate it very much :) MT Martynas T. COO Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Good chat" February 22, 2023 5.0 Pros Chat design is very godd and I really like it. Cons Didnt have a time to test it more so there is no many cons Review Source EA Expedit A. Responsable adjoint Import and Export Used the software for: I used a free trial ### "Satisfaction des clients " November 21, 2023 5.0 Tidio est un logiciel très utile pour la satisfaction de mes clients dans mon entreprise. Pros Ce logiciel est simplement formidable pour satisfaire les clients. Cons Ce logiciel est un moyen rapide pour la satisfaction de les clients Review Source RD Rodrigue D. Assistant Import and Export Used the software for: I used a free trial ### "Gestion des réclamations " November 21, 2023 5.0 Tidio est un puissant logiciel de suivie de la clientèle Pros Tidio est un logiciel de réclamation qui me permet de suivre l'avis de mes clients Cons Tidio est un logiciels très performant pratique pour mon entreprise Review Source RS Reza S. Web Developer E-Learning Used the software for: I used a free trial ### "I suggest it to all web developers !" July 14, 2020 5.0 It was awesome and had a great and modern look with lots of editable options ! Pros You can create a bot in minutes with mouse and no coding ! It's awesome :) Cons Sometimes it was a bit hard to give all admins the access to answer to users ... Switched from [Crisp](https://www.capterra.com/p/151292/Crisp/) This was much more responsive than the old one & had much more options ! Review Source Response from Tidio July 22, 2020 Thank you so much for the review! We are very happy to hear that you like our product :) MR Matas R. Web developer Construction Used the software for: Less than 6 months ### "Thank you" January 31, 2023 5.0 Pros It is easy to start using tidio software. Cons For our company usage it could be much more cheapier. Review Source OC Ognjen C. Head of Computer center Education Management Used the software for: Less than 6 months ### "My review" August 26, 2020 5.0 Pros Ease of use, the possibility of customisation Cons Everything is fine so far, i am using free version. Review Source Response from Tidio September 14, 2020 Hi there, Thank you so much for the review! We are glad you are enjoying Tidio so far :) LV Lars V. Used the software for: ### "Tidio is Great" July 14, 2015 5.0 We enjoy using Tidio to connect with our clients or new prospects. It makes it much more convenient and improve sales for us , we can now interact with website visitors when they are live on our website. Review Source Response from Tidio July 16, 2015 Thanks Lars, we are really happy to have you as a customer BP Ben P. Lpn Used the software for: ### "null" July 22, 2017 4.0 Review Source LM Lila M. Used the software for: ### "Easy to set up" October 2, 2015 4.0 Good app. A lot of installation options on mobile, desktop and website. Keep it up. Review Source LH Louis H. Used the software for: ### "Nice for nice website ! " January 28, 2016 5.0 Really young and fast chat. Easy to use, fast customer service. I recommand it :) Review Source TN Tiberiu N. Used the software for: ### "An awesome plugin" February 1, 2016 5.0 Very easy to use, and fits well on every website. Keep it up! Review Source RJ Reinhard J. CEO Information Technology and Services Used the software for: Less than 6 months ### "Best WebChat ever tried!" April 24, 2019 5.0 4 STAR Pros A lot of integration: hubspot, WordPress, Zapier etc... Fast Support Great an fast iOS App And last but not least a Freemium Version - perfect to Startups Cons Love to see MailerLite integrated The Language Support in iOS is not working Review Source Response from Tidio April 26, 2019 Thank you so much for your review. 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