Who Uses This Software?

Teachers and administrators within the following programs/centers: preschool, daycare, afterschool, sunday school, camps, etc. Along with the parents/guardians of the children at those programs.


Average Ratings

136 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • brightwheel
  • www.mybrightwheel.com
  • Founded 2014
  • United States

About brightwheel

Brightwheel is the #1 platform for for early education and childcare providers.. Its the easiest and fastest way to handle roster management, attendance, room ratios, assessments, photos, videos, messaging, calendars, billing and more! Sign up for free now. Our seamless mobile, web, and app experience leverages innovative technology, making it a favorite for schools, providers, and parents and the fastest growing solution on the market


brightwheel Features

  • Billing & Invoicing
  • Calendar Management
  • Check-in / Check-out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

brightwheel Reviews Recently Reviewed!


Cannot say enough good things about this app!

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can get a quick snapshot of my infant daughter's day just by pulling up this app. Daily pictures are obviously the best part! Totally brightens my day at work.

I also like that I can easily make weekly payments through the app without having to make sure I have my checkbook with me.

Cons: I have not run into any issues yet, but I'm not sure my provider uses all the features it has to offer. But no complaints from me so far!

Love the pictures, love that everything is all in one place.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That everything is in one place,no more searching through text messages. And I love going through all the pictures.

Cons: I like everything, there is literally nothing vad about this app. Ive never had a problem loading it

Capterra-loader

My daughter attends a school that uses this app

Jun 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app is great! I can keep up with my kid while she's at school and get photos and videos of her in class, and know her schedule like when she takes a nap.. Other great features include being able to check my kid in and out of class by scanning a QR code, messaging with her teachers, and setting up automatic payments with the school. Great app.

Cons: This isn't really a con, but a fact of reality. The app is really only as useful as the person using it on the other side. If my kid's teacher didn't take pictures, note when she went to sleep or woke up, or didn't respond to messages, it wouldn't really be of any use.

Overall: Being able to communicate with my kid's school and keep up with her while she's there. Also, easy to pay the school by setting up automatic payments.

Capterra-loader

Use for kids camp

May 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is so convenient. I love that there is a calendar on the app that tells you exactly what's happening so I don't have to keep it all in my head. You can keep an eye on your kids while they're at camp. You can check them in or out on the app and make payments if your school uses the brightwheel payment system. I love this! Very user friendly.

Cons: I haven't run into anything yet that I don't like. I haven't had the chance to really utilize it yet, but I already like it more than remind and class dojo.

Fabulous app for daycares and preschools

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brightwheel makes it easy for teachers and parents to communicate, receive photos, videos and up to date information for their children. Parents can download photos and videos of their kids as well as keep up on their daily life in school. As for the Admin side of it, very easy to use and enter students information, move children from classes and use it for billing. They are trying to regularly make and add improvements.

Cons: Being on the East Coast and the Brightwheel team on the West Coast, it makes it difficult to communicate with them if you have an urgent need. Messages aren't read or answered in a timely manner, but hopefully they are working on improving this as well.

Overall: Parents at our school love Brightwheel and so do we!

Overall we like this product and our parents love it.

May 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We really like the way this helps us stay organized. We have families and staff check in to track attendance and hours. We use the billing feature which is very well designed. We also like the communication feature for parents and teachers.

Cons: Customer support is weak. I think the people want to help, but they are obviously inundated with questions and try to get through them so quickly, they miss things.

Overall: Organizational benefits are great. Parents love it and so do teachers. I think it makes our school look great.

Absolutely love the app!

May 02, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love watching the photos and videos of my daughter shared by her school throughout the day and see her engaging in school activities. Daily report and feeds are handy to get a overall view of how she is doing at school. I use the messaging system a lot to communicate with the teachers as soon as I remember something than having to wait until the next day. The payment system also works amazing.

Overall: Love it, can't image going back to paper reports.

Cons: I think the app meets all my current needs and I am very happy with the features but there is a lot of scope for feature addition.

Love it!

Apr 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As a parent bright wheel is fantastic I get updates and photos during the day of my child. It also allows me to stay in touch with the teacher.

Cons: I wish there was a way to connect with the other parents in the class via the app. For questions/playsates etc.

Better than most!

Mar 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The UI is nice and clean (and intuitive), and has more features than other apps I've used, like saving pictures and videos, messaging the teachers, alerts, etc.

Cons: It could still use more development. You can't see complete threads/exchanges when messaging the teacher. But other than that, it's great.

Overall: I got to see great pictures of my kid (and save them to my phone), and quickly message his teacher if I need anything. Their alerts also surface on my phone, which is a great reminder tool!

Good software program and easier to use than some others

Mar 28, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Awesome idea. Parents enjoy seeing pics and getting updates in a feed format. Great for sending messages to parents in a classroom.

Cons: You need to buy premium to access video. The setting up is a little overwhelming. However, support has been good.

Keeping my mind at ease.

Mar 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like the most is the fact that I can engage with my child and their teachers without actually having to come in during a busy work day.

Cons: It would be nice if I could send a direct message to a teacher, as of right now it seems a bit too ambiguous with my message direction. Also and additionally when two parents are engaging with the same student there are no clear ways of discerning which parent sent what message if the message is seen by the parent adjacent at all.

A multi dimensional tool for the preschool or daycare business. Everything in one app!

Mar 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the diversity this app offers. Not only does it connect you with what's happening in your business, it also connects you with your clients/parents so quickly and easily.

Cons: It's a clever feature to have tabs on every child, but maintaining that input of information constantly is a struggle. But I m sure parents appreciate the bits of information on their child.

Great for daily reports and tuition payments

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like that I can communicate with parents about their child's day, and track attendance daily.

Capterra-loader

It is a great software program and much user to use than some others that I have had experience with

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The program is easy to use and easy for our parents to use. They continue to add more features and functionality to make it more user friendly. The cost for premium is comparable to competitors and I feel that this is a better product.

Cons: As a premium member I can't log in from my phone and pick the location I want to see. I have to do that through the laptop. Therefore I can only be logged into one school at a time on my phone and I have to remember individual emails and passwords, as the same email can not be used on one account. Communication in regards to services is not flawless, not sure if it was how quickly they grew or not. Hard to get someone to email you back when you need assistance.

Capterra-loader

Continues to fall short of expectations in terms of functionality.

Mar 07, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The idea is great. Parents love seeing pictures and getting updates in a feed format. Great for messaging parents in a selected classroom.

Cons: There's absolutely no way to prep for the next school without the rooms going live and parent invites being sent. If a family sends a message, the admin must know off the top of their head which classroom the student is because the app won't take you directly to the message when you click on the notification. You have to use notes or allergies to mark food preferences such a vegetarian or vegan. When working on a desktop, there's are at least 3 extra clicks just to view a student's profile. Click on a student's name. Click Apply. Click again on the student's name. A lot of wasted time due to poor design. The Reports functionality leaves a lot to be desired. Toggling In or out when clearly a parent is trying to log their child out is superfluous.

Overall: Classroom organization and parent communication.

This app understands the needs of both parents and staff. It empowers both to have control & access.

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: This app allows open and transparent communication between parents and staff. It is reassuring for parents to actual see a snapshot of their child's day. I give this app 5 stars in all categories. It would not accept the star rating. :/

Capterra-loader

Brightwheel has been a game changer for our Preschool Program! Our staff and parents love using it!

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is the overall functionality and features it offers. My staff love how easy it is to navigate through each child's profile as well as the activity functions. Our parents love getting the alert notification options throughout the day. To get notified in "real time" during the day is a feature they all love! It is a comfort for them knowing what is happening with their child as it is happening.

Cons: What I like least about this software is the initial set-up can get a little overwhelming. However, Brightwheel's support staff has been incredible with walking us through those initial questions.

Excellent Experience

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The billing and invoicing features are AMAZING. Simple to use, reliable, and timely. I receive payments in my account within 2-3 days (usually next day) of a parent making a payment. The customer service is also exceptional. They respond very quickly and always have thorough pertinent explanations that give you exactly what you asked for.

Cons: While I love the billing side, I'm not a fan of the parent communication feature. Compared to another product I use, it is difficult to navigate and almost impossible to get an overall overview of your group. I wish that you could access and report on the parent portal on the desktop instead of being limited to the app for that feature.

Overall: Electronic billing, with easy to use exportable reports

Brightwheel has been an absolutely outstanding app for my company!

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The app is extremely concise and easy to use, but it also contains a massive amount of data and functionality. My company uses it to log attendance and info for over 1500 kids spanning across 70 elementary schools and it works wonderfully.

Cons: The only cons I¿ve ran into are small tweaks or features that I wish did exist! This company is very young and I¿m excited to see how much brightwheel can improve and get even better over time

Capterra-loader

The best school interactive tool you can find!

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Although Brightwheel is newer, they have new features coming out every couple of months which continues to enhance how great of a program it is. Everything from uploading videos to messaging parents, everything is so easy to use and has made the classroom experience so much better. It has completely changed the way we run out school and the parents absolutely love it.

Cons: We are still waiting on a feature that will allow us to easily input our weekly menu so that the parents can view what the kids are eating.

Overall: The product has completely enhanced all communication within my school and I will never go back.

This is the best time saving and parent engagement tool for daycare providers and schools.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The capability to give parents realtime access to their children. I'm an in-home day care professional and I love the app from the moment I started well into my second year of use. My parents love the idea they can still be engaged with their children even while away at work or busy days they can review at night. The ability to communicate via the messages is AWESOME, parents can shoot me a quick late drop off/early pick up and they can respond to quick message without missing a beat at work. The creator of BrightWheel has made my professional life of a day care provider so much easier to manage with my program.

Cons: The least favorite is I need premium access to do video....however there are only a few times when I need video. Otherwise I love everything else and I'm upgrading soon anyway.

Easy to use and such a great option to have!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It was very easy to figure out. I knew where everything was located. I was easily able to figure out how to update information.

Capterra-loader

Daycare & Afterschool Child management tool

Dec 06, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Safe way to manage check in and out of aftercare. The website is easy to navigate and phone app is responsive.

Cons: The software is only as good as the teachers & admin are at using it. Our aftercare program really only uses it for check in/out ad invoicing so we don't get the chance to see all the features in action.
Wish I could manage multiple children in a single stream

Great way for me as a parent to stay updated on my son at daycare.

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the picture and video updates that are available. It is an easy way to get updates from the teacher and stay connected with my son.

Cons: So far I haven't found much to complain about this product. The app is easy to use and easy to navigate.

Overall: Staying connected with my son.

I am really enjoying using this app in my daycare and my parents really enjoy it too.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use. It saves me time, using the app instead of paper. Its got all the features I need for my business. It's free!
Help support is always available andf able to help.

Cons: Sometimes when the system is down, it can be a hassle but it all works out. No big deal.

Invaluable

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We started off just needing an online database for our students. In a few months, this app became an indispensable tool at our school-- for both parents and staff. There are too many wonderful things about this app to list here in a few short sentences, but the highlights are: photo and status updates for parents, easy invoicing system, parent and teacher sign-in / sign-out, and so much more. The support team is also excellent, knowledgeable, accessible, friendly-- and timely in their response.

Cons: It seems the app until recently was in a testing or Beta phase, and as it moved into full production certain aspects of the app which were previously free and unlimited have suddenly and without warning been associated with a fee or have sudden limitations. That said, it's still absolutely worth it.

Overall: Powerful and simple invoicing system; online database for students, parents, and staff; staff and student check-in, check-out, customizable reporting feature; easy phone app for parents and teachers; flexibility in designing to meet the needs of the school. Overall, the app was clearly developed to meet the needs of schools and is very intuitive in this regard. Very well done. We love that new features are constantly being developed and that the team is always interested in receiving our input.

As an owner of preschools I thought this app would be a good fit. My experience was disappointing.

Sep 01, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Good idea but poorly designed. This app is not ready for the masses. Needs more R&D and T&E. The attendance feature worked well though.

Cons: There are about 6 to 8 serious bugs from the staff and admin side. Example: staff has the ability to change a child in another classroom without consulting admin. I also didn't like the fact that staff could send messages, photos, incident reports etc... without consulting admin for approval and there is no alert to admin if a message, photo or report is sent by staff. By far the biggest problem is billing. If a parent decides to pay too much or too little for tuition the app will not carry a balance. They have to pay the exact amount. It is such a simple problem to fix yet it seems they have no interest in doing so. I got the app to save time not to spend 10 minutes on a single transaction. Also if a parent has ACH turned on and you write an invoice there's no turning back. You can write multiple invoices and potentially drain someone's bank acount if they have the ACH turned on. They need a notice that this person has ACH turned on at minimum. Customer service isn't the best either. Everything is IM/ chatting online. That takes about 2 to 3 hours to get a response. If you want to talk on the phone for support, you will have to make an appointment online and they will call you the next day. So if you have a pressing issue or question, you're on your own.

Overall: Real time tracking of attendance

Terrible

Aug 14, 2017
5/5
Overall

Pros: Nice way to get teachers to spend more time staring at a computer screen rather than interacting with our kids. Nice way to keep our teachers away from doing there jobs properly. It's more about teachers connecting with the students rather than snapping cute pictures of our kids

Cons: I see privacy issues big time here.

Brightwheel is a Godsend! I use it daily in my home daycare. I have received amazing support too!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I like that it's very easy to use. I also like the wide variety of things I can record through it. It has been especially helpful in documenting daily activities for the infants.

Cons: I wish there was a way to input daily information on my computer like I can with my phone and ipad. I also wish there was a way for parents to communicate with me through Brightwheel.

The best app for schools, day cares, etc.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is one of the best, if not the very best, solutions to make my life easier managing my school. We started using this app just in our after school program and soon adopted the check-in/out system for our entire attendance tracking solution. We are able to run reports to see who, when, and where someone was checked in for any given day in our school year. All of my suggestions have been heard and considered and almost all (if not all) have eventually been added. I love how well they receive feedback and how they want to serve institutions of all sizes. Having been a long time user since their infancy, I have had the opportunity to talk to many people with the company and they are all wonderful. I wish more companies were like them.

Cons: I feel like the free version is quite limited. It used to have many more features and I sang its praises to everyone. Now I have to start the conversation by discussing the financial part of the system, which limits some potential users. I wish it integrated with student information systems so that I didn't have to export and prepare csv to upload to create students. It would be much simpler to have an automated sync each night to create or remove students based on our current student system, Renweb. I'm beginning to realize that part of this is due to their growing attempt to take over the educational information realm, but they are not there yet.

Overall: It makes managing student attendance and communication with parents much easier.

Billing-initially free, then changed to charge PER TRANS & didn't tell us.

Jul 21, 2017
2/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: only used it for billing and the invoice part worked great. I liked how you could set up weekly or bi-weekly invoicing and it went automatically.

Cons: Billing done by third party and deposited in bulk so no way to match deposits to families. Several times deposits didn't match what was being invoiced and charged to parents. Billing initially free then changed to charge per transaction and we weren't informed. I found out and asked and got "oh yeah, we weren't charging but are now". There were also issues with pulling up individual child's invoices and/or paid invoices which was the reason I was trying the software - for billing. The only thing that functioned well was invoices were dispatched.

Great Concept - Incomplete Application - Not good for Centers - Would work for a Home Daycare.

Jun 19, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I love that this software is mobile, offers billing as well as parent communication. My clients enjoy the timeline viewing of the daily reports.

Cons: Families are unable to save videos sent via app.

The reports feature is very time consuming. The employee timecards and many other reports require you to change settings within your excel etc to view regular times, dates, etc. Reports have to be individually emailed to you to view.

Billing does not allow a way to show credits on accounts. Billing feature does not allow you to track and bill subsidized payments.

The child assessments and observations area need improvements.

The design of the student sign in and out is an issue for privacy because all students pictures, names and classrooms are displayed on screen and you have to find your child to check them in/out.

The employee access to this app is not desirable. When you send your employees a link to sign up and assign them to a classroom they can access client information and communicate with them outside of your program from their personal devices.

The app does not work if you are not on wifi. This is problematic when on field trips and trying to use the app for attendance and to update parents. A previous parent communication app that we used before this one allowed us to still use the app while offline and then the notes, pictures etc would upload when you got on wifi.

It is apparent that the developers of this app did not seek out the needs and suggestions of center owners or administrators otherwise a lot of these oversights would have never been made.

Overall: Daily Parent Communication

We use this platform for our preschool.

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it keeps families up to date on an hourly basis, if wanted. The pictures are exciting for parents tor receive during the day, and the daily routines are good to know (when did my child nap, eat, need a diaper change, etc).

Cons: Using it is not always accurate in terms of timing. It's hard to stop watching students to input the time of a diaper change. So often the times are not correct - close but not accurate. You have to input things as you go through the day, and sometimes you don't get to input everything.

I use this for my family day care. It's quick and easy.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My parents can autopay or pay electronically. They know when another family member has picked up or stored off their child.

Cons: I wish there were a few more functions in the app that are available online but I understand the limitations.

I own a home daycare and this app has virtually eliminated paperwork for me.

Jun 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use! It has everything I need as a daycare owner. No more handwritten daily sheets for each child, no more paper invoices or receipts. The families and I love that we can do our billing digitally! That's my favorite feature. I love how I can set up payment plans for each child and invoices are automatically sent. So it's a set and forget it type of system which I love because Its less work for me! Normally I have a few people each week who forget payments and with this app I've been getting my payments on time, even early! It's convenient for everyone! If a child is out sick on a payday then the parents can pay without driving to my home to pay me on time. I love it, they love it! The parents have been ranting and raving about how much they love to see what their kids are doing during the day and what they are eating . It's truly been a lifesaving app. I'm a subscriber for as long as I'm running a daycare!

Overall: Saves me so much time, less paper, convenient, on time payments, organized book keeping and attendance, attracts new families

It's an easy app

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the alerts that tell me when my child is checked in our out of school, especially on those days that I am not the one bringing them to and from school

Awesome app, very easy to use takes no time away from kids or your day.

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to engage and keep my parents involved in their child's day. The ease of updating for multiple children at once is a major time saver. The app allows for no paper or missed updated to parents.

Cons: Sometimes it would be good to speak directly with customer service support on urgent matters vs. Email only support.

Overall: Daily updates to parents of my clients.

Best app for keeping in touch with parents and grandparents!

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and so convenient!

Overall: This is my favorite app! All my daycare families love being able to check in and see how and what their kids are doing!

Amazing App - Can't Live Without It!!

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: "Overly transparent" and "addictive" are the most common words our parents use to describe Brightwheel. We use this program in our center to keep in contact with families of over 100 children. It's been an amazing asset to our program that sets us apart from others in the community. We have used the program since we opened and it is as easy to manage for one child as it is for 100 children. The development team is very responsive and are constantly adding wonderfully useful features.

Very happy to have found this app.

Apr 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's much quicker to post activities. I don't have to try and remember everything the kids did during the day for the parents at pick up. It's given to them real time throughout the day.

Cons: I have trouble with some features when inputting data online. The drop downs don't always work. The pop ups don't always come up. It's a bit frustrating..

Overall: I've been a home daycare provider for 24yrs. I have been printing forms and trying to remember what each childs done during the day for the parents. Much was forgotten to fill out on the forms and not told to the parents. Brightwheel has made my days so much easier. My daycare parents love it so much!!! I'm thrilled with the billing since I've done it by hand in ledgers.

Recommendations to other buyers: It's got some glitches, but over all it's amazing!!!

Brightwheel is Awesome

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: In time information to parents

Cons: Can't communicate between teachers only in regards to children not just one at a time

Overall: I am a licensed home childcare provider and this app sets us apart and helps new parents with transition. It keeps parents envolved. And helps me as owner keep up with what my employees are doing with the children. It's GREAT!!!

Recommendations to other buyers: Marketing to childcare providers to use this needs to be shared louder.

The BEST app ever!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I just wanted to thank you for providing the BEST app ever!!

Not only has it made my life easier in caring for the children I have in my home daycare, it's keeping parents/families connected and they love seeing their child's progress throughout their days spent with me.

I truly appreciate all that you do at brightwheel to keep up with the current changes in technology, this app is something special and I believe it's going to become more and more popular. It's user friendly, safe and fun!

THANK YOU BRIGHTWHEEL!

Best app for family childcares

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and features

Overall: My parents and I love this app. It is easy to use and a great way to keep the communication between providers and parents.

Great App to use for a small school

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The video feature is great. I like the ease of the app and how self explainotry it is to use. Parents love it.

Cons: It's a bit pricy. Besides that, app is great.

Overall: Great app. Easy to use, and helpful customer service if you need it. App has some great features including photo and video. This is great for parents who want to experience their child's day. My parents love the photos and updates we send. They also love the messaging feature and it's somewhat interactive because parents respon to pictures that we post. Overall great app.

Helpful App!

Mar 10, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Great communication tool for parents to keep track of daily activities at the daycare.
We like the fact that we get all the daily updates on the click of a button and need not call the daycare for any of the basic questions, we can directly message the teachers via this app. Highly recommend it.

Amazing product

Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since originally downloading the brightwheel app to give it a try before opening our facility I have been impressed. I had all my employees download it and work with it before opening and all were impressed. Parents have raved since we opened and it has made billing and employee payroll so much easier. I honestly believe it takes hours per week off of the daily office paperwork and allows me more time in the classroom.

Time Saver!!

Feb 17, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This app is amazing! It takes care of ALL my admin needs for my small preschool. I have more time to spend with my family and to create lessons for my classroom. I feel more organized with fewer papers to file. Thank you Brightwheel!

I think this is an incredibly amazing tool. The ease of use is unbelievable!

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is an amazing program and app. I would recommend it to everyone. The fact that we are operating on a free program, means al lot to our parents and us. We are a non-profit and all of the money that we make goes back to our schools. Home run Brightwheel.

The best app for childcare and parents!

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of access, FAST customer service and management response/resolve the very few times there was an issue

Cons: None that I can of at this time

Overall: I ran a daycare from my home for three years. This app is one of the things the parents always say they miss or said they will miss when I announced the closing. They tell every daycare and their friends and family members. Pictures, food updates, diaper/potty, accidents and more! It has everything you can think of!

Recommendations to other buyers: No

Very beneficial app that is simple!

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use this every day all day. Great way to keep track of the kids and which class they are in. We still use paper but always have our iPad on us to have up to date track of the kids. Only small issue is sometimes there is an error or it won't load to use.

Easy to use

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Parents love it!
That i can edit times. The days get busy and sometimes we forget to enter something, so It's nice being able to back and update the times.
Messaging is great!
Love that all my staff can update and edit throughout the day.

Cons: Separate billing for siblings
It would be nice to have a Check in Kiosk on the computer as well as the app

Overall: We love the app! and so do parents. The sign in feature is great, and we switched from paper to a tablet.
I've been using paper to have parents sign in and out - so this is a fresh new way to record those. My food program and licensing agency accepts it (I'm a family provider in Utah)
The billing is pretty easy - It would be more functional to bill parents of siblings together. Right now each child is invoiced, so parents with 2 or more kids get separate invoices to pay...
I hope that maybe an accounting feature to track expenses would be integrated one day - that would be awesome!

Recommendations to other buyers: Exciting for the premium version. I hope it will include expense tracking. Also, personally I have an daily attendance page that I print out. That way I know who is scheduled to come and can mark if they will be out and have a drop in day available for another child. Incorporating something like that into Brightwheel would be very helpful to run my business more streamlined.

Absolutely Amazing

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I own La Casita Family Child Care,LLC and recently had to cancel my childcare management software to something more suited to my industry and size of business. This is the first that I feel has the parent and business owners experience in mind. It fills a niche that until now has been focused on food programs, and large organizations. I also love the ability to scale up as my business grows, communicate with my families in real time, and show families just what goes on during their child's busy day. Did I mention the billing feature? I am so happy I found this. If cost is a concern, it's free. Need more options? They offer premium service now too. It came along at the perfect time and I think it is far better than Minute Menu Kids Pro and KidKare. I tried them both. I looked at EZCare2 too but it didn't have my business type in mind. Thanks for having the courage to serve this overlooked market. I'm sold!

The best school mobile app around!

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I can't say enough wonderful things about Brightwheel! First off, the team is fantastic to work with. If I ever have any questions I can email them and they respond quickly with answers. Secondly, the Brightwhell mobile app is so easy for me as the teacher and operator to use to communicate with parents and share with them what their children have done for the day. The parents part of my home daycare rave about the brightwheel mobile app. Most recently, I have started using payment through mybrightwheel.com The parents love this feature as well! I look forward to watching Brightwheel grow in the future and I see only great things for this company.

Excellent ease of use & communication with parents & caregivers!!

Dec 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The open communication with parents & myself.

Cons: Not 100% up to date on all state licensing expectations. Such as fire drills. tornado drills, training hours would be a great added feature to keep a log of also. As well as YTD for hours & payments/ family and spending which would make finalizing taxes. a breeze.

Overall: I cannot explain the weight lifted off my shoulders due to this app. My families love it, I love it & staff loves it!! I can't wait for more & more updates & user-friendly abilities across the stat to inline with all State licensing paperwork & expectations!! I can't wait for the paid version to launch!!

Recommendations to other buyers: If this is advice for the developers Yes.... Not 100% up to date on all state licensing expectations. Such as fire drills. tornado drills, training hours would be a great added feature to keep a log of also. As well as YTD for hours & payments/ family and spending which would make finalizing taxes. a breeze. For those considering Brightwell: DO IT!!!

Very lovely

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a teacher, this is a great app to save from writing the same things repetitively. We have had many parents tell us how much they love using the app and checking on the kids throughout the day. After we had a leadership change, the staff at Brightwheel was very helpful and prompt in solving the issues we had. We are very happy to have Brightwheel as an option!

Must have for your center

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use , constant contact with the parents, eliminate paper

Overall: I was looking for a software program for my center and happened on to Brightwheel. I couldn't be happier ! It's ease of use for staff and parents is perfect. They are always improving and very responsive to concerns and/or ideas. I seriously do not know what I would do without it. As a director I am at meetings and the office frequently and it is such a peace of mind that with the app I know exactly what is going on to room ratios at all times! The billing option too -- no more paper bills !!

Recommendations to other buyers: I don't know what I would do without it

Beats anything else out there by leaps and bounds

Oct 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Continually adding new features, highly responsive to customer needs, excellent interface.

Cons: No complaints.

Overall: I have been with Brightwheel for several months, using their attendance and emergency information features.
I just began using their payment and invoicing options as well. I cannot give enough praise to their customer service. They are speedy, polite, and responsive to my needs. They keep adding new features, and the interface is intuitive. Love it.

Can't live without it

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The clean look like Google

Cons: No direct deposit in canada

Overall: Wow! I'm so impressed with this app! I love all the features that make it so easy to communicate with parents and share the day I spent with their kids. It's always open on my phone and I don't need any other form of communication.

Recommendations to other buyers: Would be great if it could read the time of photo to save me more time

Brightwheel is the BEST!

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's FREE. In a business that is non-profit there typically isn't money in the budget for something like this. I love that parents feel more connected to their child during the day. They can check it to see if they are taking a nap (and possibly mentally prepare for a cranky kiddo if they don't nap!) Parents actually take time to read it every day. Paper notes were often just tossed in the garbage without being read. I could really go on and on.

Cons: That you can't delete sent or read messages.

Overall: We started using Brightwheel in June 2015 and haven't looked back. This app is a game changer for our center. Teachers spend far less time on writing daily notes to parents and parents can view updates in real time. The messaging feature is incredible. Parents use the app to communicate with the teachers and the teachers get a notification on their iPads if a parent sends a message. This app is incredible and it just keeps getting better and better! Their customer service is awesome! I especially appreciate that it is free. Yes, FREE!

Private facebook for childcare!

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Staying connected during day with notes, pictures, and messages that are private to our family

Cons: On messaging, you can't see what you wrote when teachers reply (feed only teachers reply so it's hard to follow when 2 parents write questions)

Overall: I have 3 boys attending an early education program using bright wheels. It has been a fabulous way to observe what they're doing and stay connected while they are at school! I love being able to message teachers without having to call, as it's less disruptive to them. It's a fun and efficient way to communicate!

Recommendations to other buyers: Create easy way for whole program message

Brighwheel has been a great app!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Communication with parents has improved since we started using Brighwheel!! Parents love to get pictures of their kids daily!!!

LOVE brightwheel!!

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Brightwheel has been a game changer for us. Instead of sitting and entering checks every week into our accounting system, I get to spend my time planning activities and hanging with kids. It's like a weight off my back... no more trips to the bank, no more asking parents to fix mistakes on their checks, no more printing off receipts every time a parent requests one... I LOVE it! I look forward to more and more features as time goes on.

Happy Mommy

Oct 11, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My 4 month old daughter attends a center that formerly used MyChild. I have the Brightwheel app on my phone. It's very easy to use, but it offers less features than MyChild did. I love how easy it is to save photos from Brightwheel to my phone, but I wish I had the ability to like or comment on the photos. I would also love to be able to enter my child's arrival information (last feeding, last diaper change, etc.) from home before I bring her in to daycare. I currently send that information to my child's teacher in a message, but without a sent mail box, I am unable to see if the message sent and I can't go back to check messages I have previously sent. I love the Daily Reports that I can view after my child is signed out for the day! It's so easy to see what's important at the end of the day! It's nice to receive a notification when she is checked in and out and if there is a new message. Overall, this app makes me very happy mommy!

Excellent Program

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All the features to communicate with parents. Very simple and easy to use. Your team is very quick to answer any questions and when a suggestion is made your programmers are right on it to make it happen.

Overall: We are so grateful for this program. It has really helped keeping connected with parents and staff. We value this program and are so thankful it is free. The check in is great for me as a director to know how many children we have at any moment.

Recommendations to other buyers: Please stay free! We looked into many programs but they were all so expensive we are a small center and would not be able to afford monthly charges. Thank you for making early childhood education easier for us!

Brightwheel Review

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is so easy to use and doesn't take a lot of my time to navigate through. Parents receive messages right away from me or my staff.

Cons: I wish their was a way to send out a mass message and be able to link files (.pdf, etc.) to that mass message to parents. Brightwheel customer support did give me a way to this as an alternative for right now, but requires some extra steps. It would just be nice to link my files directly into Brightwheel.

Overall: We have been absolutely loving the ease of use of Brightwheel. Some of my veteran teachers who wanted nothing to do with technology are really loving using the Brightwheel system. It is easy for them to use and get around in. It has been great for both my veteran ("old school") teachers, as well as my teachers who love technology. The parents have also loved it, as it is easy for them to get into and it is easy for them to see what their child has done throughout the day. They also love the ease of sending messages to their child's teaching and how quickly the teachers are able to receive them and receiving messages back. My teachers also love the ease of sending messages to parents. As the administrator, it has been so easy to add new students and staff and everything is easily accessible. The customer support has been phenomenal and patient as we transitioned to Brightwheel. I have never felt belittled and have always received help quickly and had my problem solved quickly. I would definitely recommend Brightwheel to others.

Brightwheel is the best!

Oct 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Just the mere fact it exists in my world, it is amazing.

Cons: I'm not overly computer literate so I didn't realize there were certain things that I had to do on my computer and I couldn't do on my phone. I spent a couple of days feeling like a bit of an idiot until I figured that part out.

Overall: Brightwheel has changed my life. I am a small licensed home daycare provider with 5 full time children from 3 families. Before Brightwheel I spent a minimum of 30 minutes a day writing in notebooks for my families. Every day I would jot down what we did, what they ate, how they slept and when they pooped. I also would take pictures and try to send them to the families on my phone, hoping every child looked good and that I had every child in every picture. Lol.
Brightwheel changed my life because now I NO longer have to "worry" about the dreaded notebook everyday, I can update parents as our day goes on. It is wonderful, all my parents have remarked how they feel more connected with their child during the day knowing what they're doing! I also don't have to worry about the perfect picture, I can tag only the children in the picture, so I no longer worry about someone not being in the pic and that parent feeling bad, they don't even know I sent out that picture.
It was a little scary getting started but every single question I asked (no matter how dumb) was answered quickly and once I realized there were certain things I could do on my phone and certain things I HAD to do on my computer it all got ALOT easier. It's hard not seeing what the parents see, but I have one Mom who is my "guinea pig" and we'll try the new things together and she'll let me know what she is seeing at the time.
Another great thing about Brightwheel is it's good for my business, I am on the "cutting edge", my moms have other parents at their jobs who are jealous that they have Brightwheel and their daycare does not. Lol. I do share it with all daycare friends, I haven't converted anyone yet, but they all love it.
So Brightwheel as made my days so much easier and we all love it.

Recommendations to other buyers: Not at this time.

Brightwheel, Love,Love,Love It!!!¿¿¿¿

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How easy it is to understand and navigate in the program. Their Demos are amazing and very helpful!

Cons: Nothing that I can find.

Overall: What an amazing way to keep up with my kids, NO PAPERWORK!!!!, the few parents that are trying this out with ne love it. Easy to keep up with their babies through out the day. If you have a daycare, day center, or even baby setting, i promise you will love this App. The easiest thing i have found by far.
The customer service is above and beyond. Really, really helpful and prompt with answering any questions or looking into any problems you have.
Keep up the Awesome work Brightwheel staff!!!! ¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿

Recommendations to other buyers: I woyld recommend it for every Daycare. I honestly hate paperwork, id rather spend my time with my babies in my daycare, and with this software, they make it so darn easy to click on what i need to revord and its done. The kids love to see themselves in pictures that i put on there. They know that their momma or daddy will see how and what they are doing. Love the messages back to the parents. So EASY!!!!

Making our room run easily

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Wonderful we have 17 toddlers in our room and were using paper to let parents know when their children were changed, photos were on a separate space as well as contact with families. Parents forgot to pick sheets up, and time consuming for us. Bright wheel has been a blessing for us.

Love it!

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love this app because it allows me to stay updated on what my daughter is doing at daycare and i can communicate with her teachers. I love the reminders they can send you and the notes from her teachers.

Pros: Easy to navigate Updates quickly

Cons: I do not have any negative comments

Recommendations to other buyers: This is a great app to keep daycares and parents connected

Amazing app for any child care provider!

Sep 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use!!!

Cons: There isn't anything I don't like

Overall: This app has made running my child care a breeze! Parents love to see what their kids do during the day and love how involved it makes them! It's so easy to use too!

Recommendations to other buyers: its a great organizational tool!!

Love this program!

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: This app and program has really made my school more organized! I really love it! My Students families love the ease of online bill pay and keeping track of their child activities.

Saves time, money and sanity!!!!

Aug 31, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease and money saving ability. Paper saving and real time.

Cons: Messages are more "detrimental" than just wanting to send a quick note.

Overall: I have only been using this app/website for 4 days and I absolutely love it. My families love it, be able to see what their kiddos are doing, eating, how sleeping and diapering. Real time! Option of catching up when a little too busy to put an activity in right away! If I had a child in care I would be 100% behind this app. As a provider I am 150% behind this app!

Great Customer Service

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use
No fee for basic service
Sign in-out feature
Premium service that includes great options for staff tracking.

Cons: No phone number. Sometimes you may have a question and not want to wait for an email answer.

Overall: I am so excited to have all the parents in my program use this service. After talking with Kevyn I was inspired to share the service with my colleagues.

Recommendations to other buyers: On this page the industry selection should include childcare. Education and childcare are different industries.

Wonderful product!!!

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Check in so easy!
Parent communication.

Cons: My only complaint is that it does not add up all of the students who are present total. You have to use the total from each room and add them together to get the overall total.

Overall: Brightwheel makes the check in process to our extended day program so easy! It has helped organize our program and made it easier for parents to sign their children out. I love the new features added this summer, especially the QR code for sign out! I'm really looking forward to using the app again this school year :)

Is it plans to expand services to more diverse communities?

Aug 20, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
Likely

Pros: Keeps you connected to the early education schools where your child is attending.

Cons: If not already, consider branching out to include diverse communities providing early childcare learning so that the schools and parents can have similar experience.

Overall: The product is very useful and provide a sense of comfort knowing that your child is just an app away.

Recommendations to other buyers: Inclusion!

I love Brightwheel!!!

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's so easy to use. And it includes all of the main areas we need to address in a day. It's even easy to invoice parents and accept payments. It makes me look professional and organized!

Cons: The only thing that I can't even think of is that when parents message they seem to have to put it under one of four categories. It would be nice if there was an "other" category . And I don't see a way to simply respond to a parent's message.

Overall: I have a licensed home daycare with 12 students. We don't usually do daily reports because they take too much time away from actual care. With Brightwheel we are able to keep parents in the loop SO much better! They are telling me daily how much they love this app!!!

Great tool for Nannies too!

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: I am a Nanny in Dallas. For years I have used pen & paper to help record things for parents reference later. I wish I had found brightwheel sooner! I can easily select meals or snacks, and easily input the exact things eaten for each meal & snack time. I record our activities and love that you can post photos of the kids in action! Nap times & diapers are also easy to record, and great for parents to be able to look back at when I have left for the day. Thanks Bright Wheel for the great app-- I look forward to using it with all my families moving forward-- and will recommend it to everyone!!

Love this App!!!!!

Aug 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: This App is convenient and easy to use. My parents all love to be able to check on their little ones at a glance! Less physical paperwork is always a good thing! I recommend it to everyone I meet!

We Love Easy!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is easy to use for both users and parents. Works on Android and IOS platforms. They are continually adding features to their software. IT IS FREE!

Cons: Wish it had more detailed lesson plan component to it. It might be coming up in the next set of features due to come out.

Overall: I have been tasked in finding a software to make managing our preschool classrooms and child care rooms more efficient and parent friendly. Brightwheel seems to have it all!
We have not used it yet at our facility but I'm excited!

Brightwheel is THE solution you need!!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and customer service support have been stellar.

Cons: It's a growing company and features will get there...patience young padwan.

Overall: So far our experience instituting and refining brightwheel for our school has been amazing! Our questions are answered quickly and we can got up and running eaisly and fast. Can't wait to see how this platform grows!

Best Solution to a Child Care Problem!

Jul 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Clean design, easy to use, communication is seamless and in real time!

Overall: Parents love a daily report but it's hard to keep track throughout the day on paper when parents like it written and messaged throughout the day- brightwheel solves that! Parents are raving and it's clean design is wonderful!

I'm in love with this product!

Jul 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I think the fact that it's free is amazing, and that it is an all in one, easy to use tool. It's helped us save so much time!

Cons: There are some quirks here and there with the program but customer service is always right on it helping us figure out what's going wrong and they are always improving.

Overall: I love this product! I was using another product that basically took pictures only and it was costing me $100/month. Then I found brightwheel and it does SO MUCH MORE for FREE. My teachers love using it, and my parents love it! It has made our preschool even better! It's easy to use and has everything we could need. I'm excited for some of the advanced features coming and I'll be more than happy to pay for those. Customer service has been excellent. I just can't say enough good things about this product!!

Recommendations to other buyers: Love it! Can't wait to see more features!

Time Saver!

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The billing features. Love this app and my parents love it too. Great way for the to stay connected to their child during the day. The billing feature saves all of us time and is super simple. I'm looking forward to some of the new features coming this summer!

Wonderful tool for in-home daycare providers!

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: As an in-home child care provider who has been caring for children for 32 years, I was so excited to find this wonderful tool. It makes life so much easier for me, and is a wonderful way to effectively communicate with parents about their child's day...and for them to communicate with me. I have been highly impressed with the customer support I have received from Brightwheel. Any time I have a question or offer feedback regarding my experience, they respond quickly and thoroughly. It would be helpful if there were additional options in formatting attendance reports and the like, so that is why I gave that area 4 stars instead of 5. However, I do understand additional options are in the works, which is a great example of how the folks at Brightwheel are responsive to their user's needs. Thanks, Brightwheel, for providing such a useful and efficient way to help me improve communication and record-keeping for my in-home daycare!

All Inclusive and FREE!!

Jul 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The price - free, the billing option, the ability to upload pics and name activities the children are engaged in,
The calendar keeps everyone on the same page. I love it all!

Cons: None

Overall: I have researched what seems to be everywhere software on the market for our center. There were only 3 that covered all of my required expectations. Brightwheel was one of the 3. I hesitated because it was free and a newer company. I felt there HAD to be a catch to it. Especially since the other 2 companies were very expensive, I couldn't understand how all of this could be offered for free. I took the chance in November 2015 and I am could not be more pleased! This product has been absolutely free with no hidden costs. Our center uses the daily activity record, which includes an app for the parents to be able to view from their phones/tablets or they can log in to the website from a computer. The daily record includes photos that can be uploaded directly from your phone, all of the detailed info you would want a parent to know, it even has a "Notes" section. We use the calendar to add events for the parents to see. There is also the daily check in/out and the best thing is the parents can send a note thru the app to say arriving late today, not coming in today, or picking up early, etc. The ability to communicate the simple things thru the app saves time during pick up/drop off because a lot of questions are already answered on Brightwheel. The best thing of all is the billing. FREE for ACH debits and no hassle to you! There is also a credit card capability. All of our parents are required to sign up. You can do one time billing or set up a recurring billing plan and bills/reminders/receipts are sent automatically to the parent. The money is deposited to your business account and that's it! Sooo simple and painless! I understand their is a premium version of Brightwheel being released soon but the standard version is so incredible that I don't know WHAT to expect. :) I truly love this product. Our parents are impressed with it as well. AND it's free!

Recommendations to other buyers: Even if you are already using another software, I would recommend you to check this one out and compare it to what you are currently using. It may save you $$.

Great product, Simple to use!

Jul 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use
Easy to organize
Fun for workers and impressive for parents!

Cons: N/A

Overall: So proud of how far this company has come! My company has been using it for awhile and we absolutely love it.

Recommendations to other buyers: N/A

We love Brightwheel!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple easy to use format for those of us technology challenged business owners.

Cons: None

Overall: Brightwheel has helped simplify many of the daily tasks associated with running our preschool program. Truly invaluable in today's tech based society!

Recommendations to other buyers: Anyone can use this app!

Sanity Saver

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love that it keeps my clients and I connected and that I can communicate to everyone at the same time when we have events or policy changes. I absolutely love the photo option as well, especially for those parents who don't want their children's pictures on social media.
The biggest thing for me, however, is the amazing customer support I've experienced. Any time I have a question or suggestion, I am able to communicate with a live person who ACTUALLY listens! It's pretty rare these days, so I value that a lot!

Cons: There aren't any aspects of this app is dislike. There are a couple of things I'd like to see added to it, but per my conversation with customer support, it sounds like those things are on their way!

Overall: I run just a small, in home center, and the brightwheel app has made my life a ton easier! I love it because it allows me to track attendance, meals, medications and activities! My parents love it because they always know what is going on during the day!

Recommendations to other buyers: If you get confused about something, just ask the support team.

Loving Brighwheel!

Jul 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer service is outstanding, they respond within the day (usually within hours!) and are always helpful and friendly. The app itself is great for the parents and staff, and the campers love having a profile picture of themselves and taking photos throughout the day. I can have a room with all campers for the week, and other rooms with the campers divided into age groups, which helps my counselors a lot. The billing is easy to use and I'm looking forward to our first round of invoices.

Cons: I've talked with the team there about a couple improvements to billing, just to make it even more efficient, but it's wonderful as it is.

Overall: We use Brightwheel for camps at Adventure Science Center, where we have up to 90 campers per week. We use 4 iPads throughout the day to access Brightwheel. The app allows for easy check in and out, lets the parents see photos throughout the day, and help keep billing and attendance simple and efficient. We love the layout and ease of use. I also like the message function so parents can send notification that their child will be late or absent.

Awesome and helpful App!

Jul 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We love that we have gotten away from the paper rights outs of daily routines for our kids. We can track everything we need which parents enjoy as its right at their finger tips.

Cons: Only Con we have found is that when we send out comments or notes to parents they can not respond through the app.

Overall: We are a childcare facility and absolutely LOVE this app! We decided to give this app a try to get rid of our paper waste. We use to send home daily reports and soon I would get calls at night as parents either lost the papers or they would forget at the center. This App has not only made it easier for my staff but also my parents. They have enjoyed this so much as they can keep track of their kids all day and get pictures sent to them throughout the day.

Recommendations to other buyers: This had made our life at the center so much more efficient and more effective in keeping our parents up to date on their child/children

Keeping connected!

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Convenience!!

Cons: so far none!

Overall: Keeping communication open with your students parents is very important , mybrightwheel, helps makes this easier with one touch!!

Perfectly easy

Jul 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly. My parents love getting the instant feed back on their kids through out the day. As well as less paper being used on a daily basis.

Cons: I can't say I do have a con. Not that I have come across yet

Overall: One of my parents saw the app on shark tank and instantly installed it. I printed out the link paper for my other parents and everyone has had nothing but good things to say about it. Looking forward to keep using as my child care grows.

Service with a Smile

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use
tech support!
willingness to listen to the tools the users want & need

Cons: nervous about the eventual cost passed on to the user

Overall: I thought about using brightwheel using last year but wasn't quite ready to make the move for my program just because making a switch is a big deal when it comes to family-oriented service providers. I told the brightwheel team that I would make the switch the following year once they made a few additions to their services and they followed through with every promise.

When/if a problem occurs, their tech team arrives impressively fast on the scene and provides a solution. So far, my staff and parents are very happy about the switch we made!

Recommendations to other buyers: can't say enough good things about the customer support

Amazingly helpful!

Jun 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The ease of use. The parents understand how to use it without much guidance. There are so many possibilities for helping manage the program.

Cons: There's not really any cons. Anything that was an issue we adapted to fit our business model.

Overall: We needed an app to help manage our children's program for our karate school. We pick up from various schools in the community and needed something that could be connected and reduce paperwork. We also wanted to give parents a window on their kids progress in their karate training. This app provided all of that plus more than we expected.

Recommendations to other buyers: A way to deactivate the kids without deleting their account. We have had several kids who have left for various reasons and we still need their information but do not want to delete them.

The best out there!

Jun 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very user friendly and support actually gets back to you as they say.

Cons: Some needed features are being developed.

Overall: Stumbled onto bright wheel after finding nothing out here that fit my daycare admin needs that was affordable. Ever since then every step of the way has been amazingly.

Love it

Jun 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I feel like I am closer to my son and I am more up to date on what he is doing throughout the day. I can pick him up now and talk to him about the activities he did today. It also makes the pick up process much faster because I don't need to stop and ask his teachers a lot of questions because it's all in the app! On the notes section, I would love for it to have an option for general notes that the parents can send to the teachers with more character space. Also, uploading short videos would be really nice!

It's awesome! I love using the app and my parents live it too! It helps my business be more prof

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have had minimal issues with the software, it's usually something on my end giving me issue.

Makes running a school much easier & parents love it!

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had been using a bunch of different apps and tools to manage my business and communicate with parents (Google Wallet for payments, email and BabyConnect, etc). It is so awesome to have all of my various needs housed under one app. One of my major pain points as a provider and owner of a family childcare was not having enough time to remind parents to pay monthly, and then later having to write of invoices. I LOVE that Brightwheel makes that part so much easier, so I can spend more time focused on the kids and developing curriculum.

Brightwheel also looks great and parents (and grandparents) enjoy scrolling through our daily entires and photos. Their customer service has been great! I think this app will continue to get better and better!

Easy to use

Jun 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Parents love the immediate response and can check anytime during the to see what their littles are doing.

I fell in love with the program from the moment I saw it on shark tank

Jun 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The app is great.

Would love the option to customize an activity such as yoga, or our music and movement class.

Another thing I noticed is if I take a picture of the kids and want to send it to all to save time...the kids who are not checked in that day get it.