Who Uses This Software?

Teachers and administrators within the following programs/centers: preschool, daycare, afterschool, sunday school, camps, etc. Along with the parents/guardians of the children at those programs.


Average Ratings

108 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • brightwheel
  • www.mybrightwheel.com
  • Founded 2014
  • United States

About brightwheel

Brightwheel is 1) The only all-in-one solution, 2) The top rated app in early education, & 3) The fastest growing platform across the globe. Brightwheel has everything you need: Roster management, daily attendance, room ratios, assessments, messaging, calendars, invoices & online bill pay, photos, videos, & much more. It's the fastest & easiest to use tool, built with the latest tech & highest security standards. Try it for free and see why it's loved by schools & providers across the globe.


brightwheel Features

  • Billing & Invoicing
  • Calendar Management
  • Check in / Check Out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

brightwheel Reviews Recently Reviewed!

Great way for me as a parent to stay updated on my son at daycare.

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Love the picture and video updates that are available. It is an easy way to get updates from the teacher and stay connected with my son.

Cons: So far I haven't found much to complain about this product. The app is easy to use and easy to navigate.

Overall: Staying connected with my son.

I am really enjoying using this app in my daycare and my parents really enjoy it too.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use. It saves me time, using the app instead of paper. Its got all the features I need for my business. It's free!
Help support is always available andf able to help.

Cons: Sometimes when the system is down, it can be a hassle but it all works out. No big deal.

Invaluable

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We started off just needing an online database for our students. In a few months, this app became an indispensable tool at our school-- for both parents and staff. There are too many wonderful things about this app to list here in a few short sentences, but the highlights are: photo and status updates for parents, easy invoicing system, parent and teacher sign-in / sign-out, and so much more. The support team is also excellent, knowledgeable, accessible, friendly-- and timely in their response.

Cons: It seems the app until recently was in a testing or Beta phase, and as it moved into full production certain aspects of the app which were previously free and unlimited have suddenly and without warning been associated with a fee or have sudden limitations. That said, it's still absolutely worth it.

Overall: Powerful and simple invoicing system; online database for students, parents, and staff; staff and student check-in, check-out, customizable reporting feature; easy phone app for parents and teachers; flexibility in designing to meet the needs of the school. Overall, the app was clearly developed to meet the needs of schools and is very intuitive in this regard. Very well done. We love that new features are constantly being developed and that the team is always interested in receiving our input.

As an owner of preschools I thought this app would be a good fit. My experience was disappointing.

Sep 01, 2017
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Good idea but poorly designed. This app is not ready for the masses. Needs more R&D and T&E. The attendance feature worked well though.

Cons: There are about 6 to 8 serious bugs from the staff and admin side. Example: staff has the ability to change a child in another classroom without consulting admin. I also didn't like the fact that staff could send messages, photos, incident reports etc... without consulting admin for approval and there is no alert to admin if a message, photo or report is sent by staff. By far the biggest problem is billing. If a parent decides to pay too much or too little for tuition the app will not carry a balance. They have to pay the exact amount. It is such a simple problem to fix yet it seems they have no interest in doing so. I got the app to save time not to spend 10 minutes on a single transaction. Also if a parent has ACH turned on and you write an invoice there's no turning back. You can write multiple invoices and potentially drain someone's bank acount if they have the ACH turned on. They need a notice that this person has ACH turned on at minimum. Customer service isn't the best either. Everything is IM/ chatting online. That takes about 2 to 3 hours to get a response. If you want to talk on the phone for support, you will have to make an appointment online and they will call you the next day. So if you have a pressing issue or question, you're on your own.

Overall: Real time tracking of attendance

Terrible

Aug 14, 2017
5/5
Overall

Pros: Nice way to get teachers to spend more time staring at a computer screen rather than interacting with our kids. Nice way to keep our teachers away from doing there jobs properly. It's more about teachers connecting with the students rather than snapping cute pictures of our kids

Cons: I see privacy issues big time here.

Brightwheel is a Godsend! I use it daily in my home daycare. I have received amazing support too!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: I like that it's very easy to use. I also like the wide variety of things I can record through it. It has been especially helpful in documenting daily activities for the infants.

Cons: I wish there was a way to input daily information on my computer like I can with my phone and ipad. I also wish there was a way for parents to communicate with me through Brightwheel.

The best app for schools, day cares, etc.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is one of the best, if not the very best, solutions to make my life easier managing my school. We started using this app just in our after school program and soon adopted the check-in/out system for our entire attendance tracking solution. We are able to run reports to see who, when, and where someone was checked in for any given day in our school year. All of my suggestions have been heard and considered and almost all (if not all) have eventually been added. I love how well they receive feedback and how they want to serve institutions of all sizes. Having been a long time user since their infancy, I have had the opportunity to talk to many people with the company and they are all wonderful. I wish more companies were like them.

Cons: I feel like the free version is quite limited. It used to have many more features and I sang its praises to everyone. Now I have to start the conversation by discussing the financial part of the system, which limits some potential users. I wish it integrated with student information systems so that I didn't have to export and prepare csv to upload to create students. It would be much simpler to have an automated sync each night to create or remove students based on our current student system, Renweb. I'm beginning to realize that part of this is due to their growing attempt to take over the educational information realm, but they are not there yet.

Overall: It makes managing student attendance and communication with parents much easier.

Billing-initially free, then changed to charge PER TRANS & didn't tell us.

Jul 21, 2017
2/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: only used it for billing and the invoice part worked great. I liked how you could set up weekly or bi-weekly invoicing and it went automatically.

Cons: Billing done by third party and deposited in bulk so no way to match deposits to families. Several times deposits didn't match what was being invoiced and charged to parents. Billing initially free then changed to charge per transaction and we weren't informed. I found out and asked and got "oh yeah, we weren't charging but are now". There were also issues with pulling up individual child's invoices and/or paid invoices which was the reason I was trying the software - for billing. The only thing that functioned well was invoices were dispatched.

Great Concept - Incomplete Application - Not good for Centers - Would work for a Home Daycare.

Jun 19, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I love that this software is mobile, offers billing as well as parent communication. My clients enjoy the timeline viewing of the daily reports.

Cons: Families are unable to save videos sent via app.

The reports feature is very time consuming. The employee timecards and many other reports require you to change settings within your excel etc to view regular times, dates, etc. Reports have to be individually emailed to you to view.

Billing does not allow a way to show credits on accounts. Billing feature does not allow you to track and bill subsidized payments.

The child assessments and observations area need improvements.

The design of the student sign in and out is an issue for privacy because all students pictures, names and classrooms are displayed on screen and you have to find your child to check them in/out.

The employee access to this app is not desirable. When you send your employees a link to sign up and assign them to a classroom they can access client information and communicate with them outside of your program from their personal devices.

The app does not work if you are not on wifi. This is problematic when on field trips and trying to use the app for attendance and to update parents. A previous parent communication app that we used before this one allowed us to still use the app while offline and then the notes, pictures etc would upload when you got on wifi.

It is apparent that the developers of this app did not seek out the needs and suggestions of center owners or administrators otherwise a lot of these oversights would have never been made.

Overall: Daily Parent Communication

We use this platform for our preschool.

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it keeps families up to date on an hourly basis, if wanted. The pictures are exciting for parents tor receive during the day, and the daily routines are good to know (when did my child nap, eat, need a diaper change, etc).

Cons: Using it is not always accurate in terms of timing. It's hard to stop watching students to input the time of a diaper change. So often the times are not correct - close but not accurate. You have to input things as you go through the day, and sometimes you don't get to input everything.

I own a home daycare and this app has virtually eliminated paperwork for me.

Jun 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use! It has everything I need as a daycare owner. No more handwritten daily sheets for each child, no more paper invoices or receipts. The families and I love that we can do our billing digitally! That's my favorite feature. I love how I can set up payment plans for each child and invoices are automatically sent. So it's a set and forget it type of system which I love because Its less work for me! Normally I have a few people each week who forget payments and with this app I've been getting my payments on time, even early! It's convenient for everyone! If a child is out sick on a payday then the parents can pay without driving to my home to pay me on time. I love it, they love it! The parents have been ranting and raving about how much they love to see what their kids are doing during the day and what they are eating . It's truly been a lifesaving app. I'm a subscriber for as long as I'm running a daycare!

Overall: Saves me so much time, less paper, convenient, on time payments, organized book keeping and attendance, attracts new families

It's an easy app

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the alerts that tell me when my child is checked in our out of school, especially on those days that I am not the one bringing them to and from school

Awesome app, very easy to use takes no time away from kids or your day.

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to engage and keep my parents involved in their child's day. The ease of updating for multiple children at once is a major time saver. The app allows for no paper or missed updated to parents.

Cons: Sometimes it would be good to speak directly with customer service support on urgent matters vs. Email only support.

Overall: Daily updates to parents of my clients.

Best app for keeping in touch with parents and grandparents!

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and so convenient!

Overall: This is my favorite app! All my daycare families love being able to check in and see how and what their kids are doing!

Amazing App - Can't Live Without It!!

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: "Overly transparent" and "addictive" are the most common words our parents use to describe Brightwheel. We use this program in our center to keep in contact with families of over 100 children. It's been an amazing asset to our program that sets us apart from others in the community. We have used the program since we opened and it is as easy to manage for one child as it is for 100 children. The development team is very responsive and are constantly adding wonderfully useful features.

Very happy to have found this app.

Apr 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's much quicker to post activities. I don't have to try and remember everything the kids did during the day for the parents at pick up. It's given to them real time throughout the day.

Cons: I have trouble with some features when inputting data online. The drop downs don't always work. The pop ups don't always come up. It's a bit frustrating..

Overall: I've been a home daycare provider for 24yrs. I have been printing forms and trying to remember what each childs done during the day for the parents. Much was forgotten to fill out on the forms and not told to the parents. Brightwheel has made my days so much easier. My daycare parents love it so much!!! I'm thrilled with the billing since I've done it by hand in ledgers.

Recommendations to other buyers: It's got some glitches, but over all it's amazing!!!

Brightwheel is Awesome

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In time information to parents

Cons: Can't communicate between teachers only in regards to children not just one at a time

Overall: I am a licensed home childcare provider and this app sets us apart and helps new parents with transition. It keeps parents envolved. And helps me as owner keep up with what my employees are doing with the children. It's GREAT!!!

Recommendations to other buyers: Marketing to childcare providers to use this needs to be shared louder.

The BEST app ever!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I just wanted to thank you for providing the BEST app ever!!

Not only has it made my life easier in caring for the children I have in my home daycare, it's keeping parents/families connected and they love seeing their child's progress throughout their days spent with me.

I truly appreciate all that you do at brightwheel to keep up with the current changes in technology, this app is something special and I believe it's going to become more and more popular. It's user friendly, safe and fun!

THANK YOU BRIGHTWHEEL!

Best app for family childcares

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and features

Overall: My parents and I love this app. It is easy to use and a great way to keep the communication between providers and parents.

Great App to use for a small school

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The video feature is great. I like the ease of the app and how self explainotry it is to use. Parents love it.

Cons: It's a bit pricy. Besides that, app is great.

Overall: Great app. Easy to use, and helpful customer service if you need it. App has some great features including photo and video. This is great for parents who want to experience their child's day. My parents love the photos and updates we send. They also love the messaging feature and it's somewhat interactive because parents respon to pictures that we post. Overall great app.

Helpful App!

Mar 10, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money

Comments: Great communication tool for parents to keep track of daily activities at the daycare.
We like the fact that we get all the daily updates on the click of a button and need not call the daycare for any of the basic questions, we can directly message the teachers via this app. Highly recommend it.

Amazing product

Mar 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Since originally downloading the brightwheel app to give it a try before opening our facility I have been impressed. I had all my employees download it and work with it before opening and all were impressed. Parents have raved since we opened and it has made billing and employee payroll so much easier. I honestly believe it takes hours per week off of the daily office paperwork and allows me more time in the classroom.

Time Saver!!

Feb 17, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This app is amazing! It takes care of ALL my admin needs for my small preschool. I have more time to spend with my family and to create lessons for my classroom. I feel more organized with fewer papers to file. Thank you Brightwheel!

I think this is an incredibly amazing tool. The ease of use is unbelievable!

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is an amazing program and app. I would recommend it to everyone. The fact that we are operating on a free program, means al lot to our parents and us. We are a non-profit and all of the money that we make goes back to our schools. Home run Brightwheel.

The best app for childcare and parents!

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access, FAST customer service and management response/resolve the very few times there was an issue

Cons: None that I can of at this time

Overall: I ran a daycare from my home for three years. This app is one of the things the parents always say they miss or said they will miss when I announced the closing. They tell every daycare and their friends and family members. Pictures, food updates, diaper/potty, accidents and more! It has everything you can think of!

Recommendations to other buyers: No

Very beneficial app that is simple!

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use this every day all day. Great way to keep track of the kids and which class they are in. We still use paper but always have our iPad on us to have up to date track of the kids. Only small issue is sometimes there is an error or it won't load to use.

Easy to use

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Parents love it!
That i can edit times. The days get busy and sometimes we forget to enter something, so It's nice being able to back and update the times.
Messaging is great!
Love that all my staff can update and edit throughout the day.

Cons: Separate billing for siblings
It would be nice to have a Check in Kiosk on the computer as well as the app

Overall: We love the app! and so do parents. The sign in feature is great, and we switched from paper to a tablet.
I've been using paper to have parents sign in and out - so this is a fresh new way to record those. My food program and licensing agency accepts it (I'm a family provider in Utah)
The billing is pretty easy - It would be more functional to bill parents of siblings together. Right now each child is invoiced, so parents with 2 or more kids get separate invoices to pay...
I hope that maybe an accounting feature to track expenses would be integrated one day - that would be awesome!

Recommendations to other buyers: Exciting for the premium version. I hope it will include expense tracking. Also, personally I have an daily attendance page that I print out. That way I know who is scheduled to come and can mark if they will be out and have a drop in day available for another child. Incorporating something like that into Brightwheel would be very helpful to run my business more streamlined.

Absolutely Amazing

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I own La Casita Family Child Care,LLC and recently had to cancel my childcare management software to something more suited to my industry and size of business. This is the first that I feel has the parent and business owners experience in mind. It fills a niche that until now has been focused on food programs, and large organizations. I also love the ability to scale up as my business grows, communicate with my families in real time, and show families just what goes on during their child's busy day. Did I mention the billing feature? I am so happy I found this. If cost is a concern, it's free. Need more options? They offer premium service now too. It came along at the perfect time and I think it is far better than Minute Menu Kids Pro and KidKare. I tried them both. I looked at EZCare2 too but it didn't have my business type in mind. Thanks for having the courage to serve this overlooked market. I'm sold!

The best school mobile app around!

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I can't say enough wonderful things about Brightwheel! First off, the team is fantastic to work with. If I ever have any questions I can email them and they respond quickly with answers. Secondly, the Brightwhell mobile app is so easy for me as the teacher and operator to use to communicate with parents and share with them what their children have done for the day. The parents part of my home daycare rave about the brightwheel mobile app. Most recently, I have started using payment through mybrightwheel.com The parents love this feature as well! I look forward to watching Brightwheel grow in the future and I see only great things for this company.

Very lovely

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a teacher, this is a great app to save from writing the same things repetitively. We have had many parents tell us how much they love using the app and checking on the kids throughout the day. After we had a leadership change, the staff at Brightwheel was very helpful and prompt in solving the issues we had. We are very happy to have Brightwheel as an option!

Must have for your center

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use , constant contact with the parents, eliminate paper

Overall: I was looking for a software program for my center and happened on to Brightwheel. I couldn't be happier ! It's ease of use for staff and parents is perfect. They are always improving and very responsive to concerns and/or ideas. I seriously do not know what I would do without it. As a director I am at meetings and the office frequently and it is such a peace of mind that with the app I know exactly what is going on to room ratios at all times! The billing option too -- no more paper bills !!

Recommendations to other buyers: I don't know what I would do without it

Beats anything else out there by leaps and bounds

Oct 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Continually adding new features, highly responsive to customer needs, excellent interface.

Cons: No complaints.

Overall: I have been with Brightwheel for several months, using their attendance and emergency information features.
I just began using their payment and invoicing options as well. I cannot give enough praise to their customer service. They are speedy, polite, and responsive to my needs. They keep adding new features, and the interface is intuitive. Love it.

Can't live without it

Oct 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The clean look like Google

Cons: No direct deposit in canada

Overall: Wow! I'm so impressed with this app! I love all the features that make it so easy to communicate with parents and share the day I spent with their kids. It's always open on my phone and I don't need any other form of communication.

Recommendations to other buyers: Would be great if it could read the time of photo to save me more time

Brightwheel is the BEST!

Oct 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's FREE. In a business that is non-profit there typically isn't money in the budget for something like this. I love that parents feel more connected to their child during the day. They can check it to see if they are taking a nap (and possibly mentally prepare for a cranky kiddo if they don't nap!) Parents actually take time to read it every day. Paper notes were often just tossed in the garbage without being read. I could really go on and on.

Cons: That you can't delete sent or read messages.

Overall: We started using Brightwheel in June 2015 and haven't looked back. This app is a game changer for our center. Teachers spend far less time on writing daily notes to parents and parents can view updates in real time. The messaging feature is incredible. Parents use the app to communicate with the teachers and the teachers get a notification on their iPads if a parent sends a message. This app is incredible and it just keeps getting better and better! Their customer service is awesome! I especially appreciate that it is free. Yes, FREE!

Private facebook for childcare!

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Staying connected during day with notes, pictures, and messages that are private to our family

Cons: On messaging, you can't see what you wrote when teachers reply (feed only teachers reply so it's hard to follow when 2 parents write questions)

Overall: I have 3 boys attending an early education program using bright wheels. It has been a fabulous way to observe what they're doing and stay connected while they are at school! I love being able to message teachers without having to call, as it's less disruptive to them. It's a fun and efficient way to communicate!

Recommendations to other buyers: Create easy way for whole program message

Brighwheel has been a great app!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Communication with parents has improved since we started using Brighwheel!! Parents love to get pictures of their kids daily!!!

LOVE brightwheel!!

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Brightwheel has been a game changer for us. Instead of sitting and entering checks every week into our accounting system, I get to spend my time planning activities and hanging with kids. It's like a weight off my back... no more trips to the bank, no more asking parents to fix mistakes on their checks, no more printing off receipts every time a parent requests one... I LOVE it! I look forward to more and more features as time goes on.

Happy Mommy

Oct 11, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My 4 month old daughter attends a center that formerly used MyChild. I have the Brightwheel app on my phone. It's very easy to use, but it offers less features than MyChild did. I love how easy it is to save photos from Brightwheel to my phone, but I wish I had the ability to like or comment on the photos. I would also love to be able to enter my child's arrival information (last feeding, last diaper change, etc.) from home before I bring her in to daycare. I currently send that information to my child's teacher in a message, but without a sent mail box, I am unable to see if the message sent and I can't go back to check messages I have previously sent. I love the Daily Reports that I can view after my child is signed out for the day! It's so easy to see what's important at the end of the day! It's nice to receive a notification when she is checked in and out and if there is a new message. Overall, this app makes me very happy mommy!

Excellent Program

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All the features to communicate with parents. Very simple and easy to use. Your team is very quick to answer any questions and when a suggestion is made your programmers are right on it to make it happen.

Overall: We are so grateful for this program. It has really helped keeping connected with parents and staff. We value this program and are so thankful it is free. The check in is great for me as a director to know how many children we have at any moment.

Recommendations to other buyers: Please stay free! We looked into many programs but they were all so expensive we are a small center and would not be able to afford monthly charges. Thank you for making early childhood education easier for us!

Brightwheel Review

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is so easy to use and doesn't take a lot of my time to navigate through. Parents receive messages right away from me or my staff.

Cons: I wish their was a way to send out a mass message and be able to link files (.pdf, etc.) to that mass message to parents. Brightwheel customer support did give me a way to this as an alternative for right now, but requires some extra steps. It would just be nice to link my files directly into Brightwheel.

Overall: We have been absolutely loving the ease of use of Brightwheel. Some of my veteran teachers who wanted nothing to do with technology are really loving using the Brightwheel system. It is easy for them to use and get around in. It has been great for both my veteran ("old school") teachers, as well as my teachers who love technology. The parents have also loved it, as it is easy for them to get into and it is easy for them to see what their child has done throughout the day. They also love the ease of sending messages to their child's teaching and how quickly the teachers are able to receive them and receiving messages back. My teachers also love the ease of sending messages to parents. As the administrator, it has been so easy to add new students and staff and everything is easily accessible. The customer support has been phenomenal and patient as we transitioned to Brightwheel. I have never felt belittled and have always received help quickly and had my problem solved quickly. I would definitely recommend Brightwheel to others.

Brightwheel is the best!

Oct 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Just the mere fact it exists in my world, it is amazing.

Cons: I'm not overly computer literate so I didn't realize there were certain things that I had to do on my computer and I couldn't do on my phone. I spent a couple of days feeling like a bit of an idiot until I figured that part out.

Overall: Brightwheel has changed my life. I am a small licensed home daycare provider with 5 full time children from 3 families. Before Brightwheel I spent a minimum of 30 minutes a day writing in notebooks for my families. Every day I would jot down what we did, what they ate, how they slept and when they pooped. I also would take pictures and try to send them to the families on my phone, hoping every child looked good and that I had every child in every picture. Lol.
Brightwheel changed my life because now I NO longer have to "worry" about the dreaded notebook everyday, I can update parents as our day goes on. It is wonderful, all my parents have remarked how they feel more connected with their child during the day knowing what they're doing! I also don't have to worry about the perfect picture, I can tag only the children in the picture, so I no longer worry about someone not being in the pic and that parent feeling bad, they don't even know I sent out that picture.
It was a little scary getting started but every single question I asked (no matter how dumb) was answered quickly and once I realized there were certain things I could do on my phone and certain things I HAD to do on my computer it all got ALOT easier. It's hard not seeing what the parents see, but I have one Mom who is my "guinea pig" and we'll try the new things together and she'll let me know what she is seeing at the time.
Another great thing about Brightwheel is it's good for my business, I am on the "cutting edge", my moms have other parents at their jobs who are jealous that they have Brightwheel and their daycare does not. Lol. I do share it with all daycare friends, I haven't converted anyone yet, but they all love it.
So Brightwheel as made my days so much easier and we all love it.

Recommendations to other buyers: Not at this time.

Brightwheel, Love,Love,Love It!!!¿¿¿¿

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How easy it is to understand and navigate in the program. Their Demos are amazing and very helpful!

Cons: Nothing that I can find.

Overall: What an amazing way to keep up with my kids, NO PAPERWORK!!!!, the few parents that are trying this out with ne love it. Easy to keep up with their babies through out the day. If you have a daycare, day center, or even baby setting, i promise you will love this App. The easiest thing i have found by far.
The customer service is above and beyond. Really, really helpful and prompt with answering any questions or looking into any problems you have.
Keep up the Awesome work Brightwheel staff!!!! ¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿

Recommendations to other buyers: I woyld recommend it for every Daycare. I honestly hate paperwork, id rather spend my time with my babies in my daycare, and with this software, they make it so darn easy to click on what i need to revord and its done. The kids love to see themselves in pictures that i put on there. They know that their momma or daddy will see how and what they are doing. Love the messages back to the parents. So EASY!!!!

Making our room run easily

Sep 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Wonderful we have 17 toddlers in our room and were using paper to let parents know when their children were changed, photos were on a separate space as well as contact with families. Parents forgot to pick sheets up, and time consuming for us. Bright wheel has been a blessing for us.

Love it!

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love this app because it allows me to stay updated on what my daughter is doing at daycare and i can communicate with her teachers. I love the reminders they can send you and the notes from her teachers.

Pros: Easy to navigate Updates quickly

Cons: I do not have any negative comments

Recommendations to other buyers: This is a great app to keep daycares and parents connected

Amazing app for any child care provider!

Sep 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use!!!

Cons: There isn't anything I don't like

Overall: This app has made running my child care a breeze! Parents love to see what their kids do during the day and love how involved it makes them! It's so easy to use too!

Recommendations to other buyers: its a great organizational tool!!

Love this program!

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: This app and program has really made my school more organized! I really love it! My Students families love the ease of online bill pay and keeping track of their child activities.

Saves time, money and sanity!!!!

Aug 31, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease and money saving ability. Paper saving and real time.

Cons: Messages are more "detrimental" than just wanting to send a quick note.

Overall: I have only been using this app/website for 4 days and I absolutely love it. My families love it, be able to see what their kiddos are doing, eating, how sleeping and diapering. Real time! Option of catching up when a little too busy to put an activity in right away! If I had a child in care I would be 100% behind this app. As a provider I am 150% behind this app!

Great Customer Service

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use
No fee for basic service
Sign in-out feature
Premium service that includes great options for staff tracking.

Cons: No phone number. Sometimes you may have a question and not want to wait for an email answer.

Overall: I am so excited to have all the parents in my program use this service. After talking with Kevyn I was inspired to share the service with my colleagues.

Recommendations to other buyers: On this page the industry selection should include childcare. Education and childcare are different industries.

Wonderful product!!!

Aug 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Check in so easy!
Parent communication.

Cons: My only complaint is that it does not add up all of the students who are present total. You have to use the total from each room and add them together to get the overall total.

Overall: Brightwheel makes the check in process to our extended day program so easy! It has helped organize our program and made it easier for parents to sign their children out. I love the new features added this summer, especially the QR code for sign out! I'm really looking forward to using the app again this school year :)

I love Brightwheel!!!

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's so easy to use. And it includes all of the main areas we need to address in a day. It's even easy to invoice parents and accept payments. It makes me look professional and organized!

Cons: The only thing that I can't even think of is that when parents message they seem to have to put it under one of four categories. It would be nice if there was an "other" category . And I don't see a way to simply respond to a parent's message.

Overall: I have a licensed home daycare with 12 students. We don't usually do daily reports because they take too much time away from actual care. With Brightwheel we are able to keep parents in the loop SO much better! They are telling me daily how much they love this app!!!

Great tool for Nannies too!

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: I am a Nanny in Dallas. For years I have used pen & paper to help record things for parents reference later. I wish I had found brightwheel sooner! I can easily select meals or snacks, and easily input the exact things eaten for each meal & snack time. I record our activities and love that you can post photos of the kids in action! Nap times & diapers are also easy to record, and great for parents to be able to look back at when I have left for the day. Thanks Bright Wheel for the great app-- I look forward to using it with all my families moving forward-- and will recommend it to everyone!!

Love this App!!!!!

Aug 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: This App is convenient and easy to use. My parents all love to be able to check on their little ones at a glance! Less physical paperwork is always a good thing! I recommend it to everyone I meet!

We Love Easy!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It is easy to use for both users and parents. Works on Android and IOS platforms. They are continually adding features to their software. IT IS FREE!

Cons: Wish it had more detailed lesson plan component to it. It might be coming up in the next set of features due to come out.

Overall: I have been tasked in finding a software to make managing our preschool classrooms and child care rooms more efficient and parent friendly. Brightwheel seems to have it all!
We have not used it yet at our facility but I'm excited!

Brightwheel is THE solution you need!!

Aug 01, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and customer service support have been stellar.

Cons: It's a growing company and features will get there...patience young padwan.

Overall: So far our experience instituting and refining brightwheel for our school has been amazing! Our questions are answered quickly and we can got up and running eaisly and fast. Can't wait to see how this platform grows!

Best Solution to a Child Care Problem!

Jul 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Clean design, easy to use, communication is seamless and in real time!

Overall: Parents love a daily report but it's hard to keep track throughout the day on paper when parents like it written and messaged throughout the day- brightwheel solves that! Parents are raving and it's clean design is wonderful!

I'm in love with this product!

Jul 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I think the fact that it's free is amazing, and that it is an all in one, easy to use tool. It's helped us save so much time!

Cons: There are some quirks here and there with the program but customer service is always right on it helping us figure out what's going wrong and they are always improving.

Overall: I love this product! I was using another product that basically took pictures only and it was costing me $100/month. Then I found brightwheel and it does SO MUCH MORE for FREE. My teachers love using it, and my parents love it! It has made our preschool even better! It's easy to use and has everything we could need. I'm excited for some of the advanced features coming and I'll be more than happy to pay for those. Customer service has been excellent. I just can't say enough good things about this product!!

Recommendations to other buyers: Love it! Can't wait to see more features!

Wonderful tool for in-home daycare providers!

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: As an in-home child care provider who has been caring for children for 32 years, I was so excited to find this wonderful tool. It makes life so much easier for me, and is a wonderful way to effectively communicate with parents about their child's day...and for them to communicate with me. I have been highly impressed with the customer support I have received from Brightwheel. Any time I have a question or offer feedback regarding my experience, they respond quickly and thoroughly. It would be helpful if there were additional options in formatting attendance reports and the like, so that is why I gave that area 4 stars instead of 5. However, I do understand additional options are in the works, which is a great example of how the folks at Brightwheel are responsive to their user's needs. Thanks, Brightwheel, for providing such a useful and efficient way to help me improve communication and record-keeping for my in-home daycare!

All Inclusive and FREE!!

Jul 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The price - free, the billing option, the ability to upload pics and name activities the children are engaged in,
The calendar keeps everyone on the same page. I love it all!

Cons: None

Overall: I have researched what seems to be everywhere software on the market for our center. There were only 3 that covered all of my required expectations. Brightwheel was one of the 3. I hesitated because it was free and a newer company. I felt there HAD to be a catch to it. Especially since the other 2 companies were very expensive, I couldn't understand how all of this could be offered for free. I took the chance in November 2015 and I am could not be more pleased! This product has been absolutely free with no hidden costs. Our center uses the daily activity record, which includes an app for the parents to be able to view from their phones/tablets or they can log in to the website from a computer. The daily record includes photos that can be uploaded directly from your phone, all of the detailed info you would want a parent to know, it even has a "Notes" section. We use the calendar to add events for the parents to see. There is also the daily check in/out and the best thing is the parents can send a note thru the app to say arriving late today, not coming in today, or picking up early, etc. The ability to communicate the simple things thru the app saves time during pick up/drop off because a lot of questions are already answered on Brightwheel. The best thing of all is the billing. FREE for ACH debits and no hassle to you! There is also a credit card capability. All of our parents are required to sign up. You can do one time billing or set up a recurring billing plan and bills/reminders/receipts are sent automatically to the parent. The money is deposited to your business account and that's it! Sooo simple and painless! I understand their is a premium version of Brightwheel being released soon but the standard version is so incredible that I don't know WHAT to expect. :) I truly love this product. Our parents are impressed with it as well. AND it's free!

Recommendations to other buyers: Even if you are already using another software, I would recommend you to check this one out and compare it to what you are currently using. It may save you $$.

Great product, Simple to use!

Jul 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use
Easy to organize
Fun for workers and impressive for parents!

Cons: N/A

Overall: So proud of how far this company has come! My company has been using it for awhile and we absolutely love it.

Recommendations to other buyers: N/A

We love Brightwheel!

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple easy to use format for those of us technology challenged business owners.

Cons: None

Overall: Brightwheel has helped simplify many of the daily tasks associated with running our preschool program. Truly invaluable in today's tech based society!

Recommendations to other buyers: Anyone can use this app!

Sanity Saver

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it keeps my clients and I connected and that I can communicate to everyone at the same time when we have events or policy changes. I absolutely love the photo option as well, especially for those parents who don't want their children's pictures on social media.
The biggest thing for me, however, is the amazing customer support I've experienced. Any time I have a question or suggestion, I am able to communicate with a live person who ACTUALLY listens! It's pretty rare these days, so I value that a lot!

Cons: There aren't any aspects of this app is dislike. There are a couple of things I'd like to see added to it, but per my conversation with customer support, it sounds like those things are on their way!

Overall: I run just a small, in home center, and the brightwheel app has made my life a ton easier! I love it because it allows me to track attendance, meals, medications and activities! My parents love it because they always know what is going on during the day!

Recommendations to other buyers: If you get confused about something, just ask the support team.

Loving Brighwheel!

Jul 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer service is outstanding, they respond within the day (usually within hours!) and are always helpful and friendly. The app itself is great for the parents and staff, and the campers love having a profile picture of themselves and taking photos throughout the day. I can have a room with all campers for the week, and other rooms with the campers divided into age groups, which helps my counselors a lot. The billing is easy to use and I'm looking forward to our first round of invoices.

Cons: I've talked with the team there about a couple improvements to billing, just to make it even more efficient, but it's wonderful as it is.

Overall: We use Brightwheel for camps at Adventure Science Center, where we have up to 90 campers per week. We use 4 iPads throughout the day to access Brightwheel. The app allows for easy check in and out, lets the parents see photos throughout the day, and help keep billing and attendance simple and efficient. We love the layout and ease of use. I also like the message function so parents can send notification that their child will be late or absent.

Awesome and helpful App!

Jul 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love that we have gotten away from the paper rights outs of daily routines for our kids. We can track everything we need which parents enjoy as its right at their finger tips.

Cons: Only Con we have found is that when we send out comments or notes to parents they can not respond through the app.

Overall: We are a childcare facility and absolutely LOVE this app! We decided to give this app a try to get rid of our paper waste. We use to send home daily reports and soon I would get calls at night as parents either lost the papers or they would forget at the center. This App has not only made it easier for my staff but also my parents. They have enjoyed this so much as they can keep track of their kids all day and get pictures sent to them throughout the day.

Recommendations to other buyers: This had made our life at the center so much more efficient and more effective in keeping our parents up to date on their child/children

Keeping connected!

Jul 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Convenience!!

Cons: so far none!

Overall: Keeping communication open with your students parents is very important , mybrightwheel, helps makes this easier with one touch!!

Perfectly easy

Jul 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very user friendly. My parents love getting the instant feed back on their kids through out the day. As well as less paper being used on a daily basis.

Cons: I can't say I do have a con. Not that I have come across yet

Overall: One of my parents saw the app on shark tank and instantly installed it. I printed out the link paper for my other parents and everyone has had nothing but good things to say about it. Looking forward to keep using as my child care grows.

Service with a Smile

Jun 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use
tech support!
willingness to listen to the tools the users want & need

Cons: nervous about the eventual cost passed on to the user

Overall: I thought about using brightwheel using last year but wasn't quite ready to make the move for my program just because making a switch is a big deal when it comes to family-oriented service providers. I told the brightwheel team that I would make the switch the following year once they made a few additions to their services and they followed through with every promise.

When/if a problem occurs, their tech team arrives impressively fast on the scene and provides a solution. So far, my staff and parents are very happy about the switch we made!

Recommendations to other buyers: can't say enough good things about the customer support

Amazingly helpful!

Jun 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use. The parents understand how to use it without much guidance. There are so many possibilities for helping manage the program.

Cons: There's not really any cons. Anything that was an issue we adapted to fit our business model.

Overall: We needed an app to help manage our children's program for our karate school. We pick up from various schools in the community and needed something that could be connected and reduce paperwork. We also wanted to give parents a window on their kids progress in their karate training. This app provided all of that plus more than we expected.

Recommendations to other buyers: A way to deactivate the kids without deleting their account. We have had several kids who have left for various reasons and we still need their information but do not want to delete them.

The best out there!

Jun 10, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very user friendly and support actually gets back to you as they say.

Cons: Some needed features are being developed.

Overall: Stumbled onto bright wheel after finding nothing out here that fit my daycare admin needs that was affordable. Ever since then every step of the way has been amazingly.

Love it

Jun 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I feel like I am closer to my son and I am more up to date on what he is doing throughout the day. I can pick him up now and talk to him about the activities he did today. It also makes the pick up process much faster because I don't need to stop and ask his teachers a lot of questions because it's all in the app! On the notes section, I would love for it to have an option for general notes that the parents can send to the teachers with more character space. Also, uploading short videos would be really nice!

It's awesome! I love using the app and my parents live it too! It helps my business be more prof

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have had minimal issues with the software, it's usually something on my end giving me issue.

Makes running a school much easier & parents love it!

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had been using a bunch of different apps and tools to manage my business and communicate with parents (Google Wallet for payments, email and BabyConnect, etc). It is so awesome to have all of my various needs housed under one app. One of my major pain points as a provider and owner of a family childcare was not having enough time to remind parents to pay monthly, and then later having to write of invoices. I LOVE that Brightwheel makes that part so much easier, so I can spend more time focused on the kids and developing curriculum.

Brightwheel also looks great and parents (and grandparents) enjoy scrolling through our daily entires and photos. Their customer service has been great! I think this app will continue to get better and better!

Easy to use

Jun 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Parents love the immediate response and can check anytime during the to see what their littles are doing.

I fell in love with the program from the moment I saw it on shark tank

Jun 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The app is great.

Would love the option to customize an activity such as yoga, or our music and movement class.

Another thing I noticed is if I take a picture of the kids and want to send it to all to save time...the kids who are not checked in that day get it.

This is a great app

Jun 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My favorite part about this app is that I now get pictures throughout the day showing me what my son is doing at Day Care - it's great to be able to check in once in a while without something as intrusive as a camera in the day care. It's also a good way for me to remember what supplies the day care needs without me having to remember anything or bother the staff. It is also super easy to use - just open it up and scroll on through. If this app is still being developed, one thing that would be nice is if I could change a setting to hide/skip certain information - for example I don't need to see all of the postings about going to the bathroom or eating. I realize that some parents want to see this - for me personally I'd rather just see the pictures and any notes from the staff where they need something from me. I also wonder if there is a way I can flag certain pictures as favorites, so when people ask to see pics of my son I could show them the ones I flagged as my favorites. So those are two suggestions for developing the app, but I think it is already a great app as is. Thanks!

As a director of a preschool it has made my life SOO much easier! LOVE IT!!

Jun 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This app has been a game changer. It helps manage classrooms, contact parents, electronic check in/out, and BILLING! Accepting payments has been game changer as I have parents that pay wrong ALL.THE.TIME. Never now as they just pay the invoice I send through Brightwheel. It's free to them (bank transfer) and deposits right into my business account where I don't even have to go to the bank. AMAZING!! Whenever I have had a problem with ANYTHING, I receive an email that day and it's usually fixed right after that. There was even a problem with my bank before I even realized, and they called me to fix it all right away. Customer service is just amazing. My parents love it, my teachers love it, and I do too!

Excellent Tool for Working Parents to keep up with their child's day!

Jun 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a parent using the app to keep track of my child's day in daycare - I LOVE the ease with which I can see photos of his activities, as well as the efficient communication tool it's become between me and the daycare director. I'd love to be able to respond to/comment on the photos, and to have access to what his meals were. It would also be great to have a place where the daycare providers could comment on something he did or said and share it with us.

Bright wheel has been an Effective app bring our children and parents closer together!

Jun 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Brightwheel software was the missing piece to our already wonderful program. The ability to update parents, share pictures, communicate instantly has brought everyone closer together. For my staff and myself it has saved us time and organized our system of communication. Although we do cherish pick up time and updating parents in person, it's possible to forget the exact time something occurred and important factors by the end of the day. In none word Brightwheel is effective!

This app is great

Jun 02, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: So far I love this app. I love getting to "see" how my baby is doing throughout the day. I wish there was a way to send a message to the teachers when I forget to tell them something at drop off. But other than that I really enjoy all the features of the app.

Great my parents love it.Most parents can't wait to sign up once, I show them what you can see .

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great customer service they respond and reply quickly to any questions you may have.Great get the app you will love it!!!¿¿¿¿¿¿¿¿

Awesome!

Jun 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was using another app for my daycare that not only was expensive but didn't offer a payment option. I adore this app - it is like live to parents so they can see all day or the end, whatever they choose! Makes my life easier too :)

A few things I would love: nap to be assumed awake if they were asleep and reply to messages.

Otherwise, it is AWESOME.

Brightwheel

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A few glitches here and there, but overall, I love this app! It's such a great way to keep up with my son when I'm at work. I'm a single mother, so the fact that I can see what's happening all day is such a major plus. Thank you!

it is easy and very useful

Jun 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: very easy to use and parents loved it!!!!!!!

Undercover hover mom!

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This app makes for a worry free day for mom at work knowing I can "check in" on her without inconveniencing the caregiver.

I always know if she's eating well, sleeping and having fun with the routine check-ins and daily photos of fun activities!

This app is simply genius!

Love This Software!

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are MANY child care software programs on the market these days. After much research, we chose to try out brightwheel. We have not regretted our decision and highly recommend brightwheel at every opportunity we have. Brightwheel is a one stop shop! We complete daily reports, check in/out, billing WITH a credit card option, a calendar, photos...the list goes on! Brightwheel is all inclusive and offers every feature we were looking for in our software choice. This is the unbelievable part, it has been COMPLETELY FREE! Thank you brightwheel. You have truly been a blessing to our staff and families.

Home daycare provider

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love this app and so do all of my parents. It covers everything that goes on during our day and the parents love the pictures. I like that its individual to each parent.

I've had a fantastic experience with Brightwheel and my daycare parents love it!

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've had a wonderful experience with the software and I've had no complaints from the daycare parents. I did have some of the parents say it would be nice to be able to comment on the pictures that we post of their kids. I am coleader of a support group for 50 childcare providers here in the state of Vermont and I will be sharing more about this app with them soon.

Amazing experience

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I learned about brightwheel at the NAEYC National Conference and begin piloting it at my two schools. Six months later, the staff and the families love the program and I love the customer service. Very happy with our experience at brightwheel!

Its been wonderful! Parents love it!!

Jun 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Wish we the teachers could answer back when the parents leave message

This is an awesome app

May 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The pros of this app is that parents can check in on their wee ones throughout the day. It also saves me paperwork and allows me to send photos only to the parents instead of putting the photos on social media.

Perfect for Preschool!

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I run an in-home preschool for ages 2-5 and I love all of the different features offered through this one app! The best (in my opinion) is the payment/billing option; so easy and secure! Parents have the ability to pay online, with reminders, invoices, and more! Very helpful for keeping my program organized and running smoothly.

Very easy to use and the parents love it!

May 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to set up

Just what we needed!

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was in the design phase of creating an application to handle our daycare's sign in/out and roster information, when I was watching Shark Tank with my husband and saw this being proposed. I couldn't stop smiling all night, exclaiming this was exactly what we needed! And for free! There is a lot of room to grow, as this is a fairly new service, but I am excited to see where this takes us and it has been immeasurably useful to us so far!

Outstanding

Apr 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All I can say is pros of this app and this team. The parents of my school are more than happy with it. It allows them to understand and value the teachers work and dedication. Through the app teachers can give the daily report to the parents and send messages. The possibility of uploading photos is an awesome tool. The quick and efficient response from the customer service of Brightwheel is outstanding. Any request or suggestion is considered, included or modified in short periods of time. Having Brightwheel in our school has improved the parents engagements and has brought new parents to our community

It just keeps getting better!

Apr 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The app is fast, easy to use and the features just keep getting better! The recent addition of Push notifications is a great feature that makes the app all that much better. Having photos and quick updates throughout the day - and no more piece of paper to take home each day, or not!

Love this App! Great easy access with fast updates.

Mar 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This app is great, especially for working parents, to be able to check in on their little ones

Great App for Daily Reporting in Child Care

Feb 29, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I use brightwheel in my in-home child care business. It is a great way to keep track of each child throughout the day. It is easy to use and saves time and money in comparison to paper daily notes. The parents love being able to check the app to see what their child is up to during the day, how well they are sleeping, eating, and what activities they are participating in. Parents enjoy seeing pictures sent to them of their child participating. When using speech to text, it's a fast way to make notes and keep anecdotal records of children's development. There are a few features that I would like to see added, such as push notifications, and customizable daily reports for parents, but overall I would recommend brightwheel to any child care facility who would like a simple and professional looking daily reporting system. Customer service has been very responsive to feedback and it has been a positive experience to interact with them.

Amazing App!

Feb 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Such a helpful app. It allows caregivers to share pictures, you'll know there entire schedule through out the day...what time he had lunch, how long his naps were... message and notes from caregivers about homework, etc Just amazing! would definitely recommend.

Can't live without!

Jan 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My chain of centers started using brightwheel in the fall of '15 and it's become the core tool for almost everything my staff does! We use it for daily sign in/out, recording daily activities, communicating important info to parents, managing tuition invoicing and payments, and managing roster and staff info. It saves us a ton of money (no more paper), but even more time since my staff can automate a lot the work it used to do manually by hand! The best part has been the response from parents! They're OBSESSED! We've literally increased our enrollment and waitlist as a direct result of new families hearing about our center because we're using brightwheel. I highly recommend it to anyone working in early education!

Game changer for our preschool!

Jan 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: "This is incredible! We are so glad we chose this center!"

These were the first words out of a new parents mouth as she completed her orientation at our preschool! Brightwheel has literately been a game changer for our center! We have saved time and money using this program and our parents and kids see the difference!

Parents are able to adjust pick up time for their children by checking to see if they are sleeping or about to eat. They are also able to keep up with their child and have a sense of safety because they can see that their child is being cared for. It helps new moms and dads leave their children in our care for the first time with less tears because they know they will be connected to them throughout the day.

Our kids see the difference as well! Less time filling out paper daily sheets means more time doing art and playing with the children!

Finally, our budget sees a difference! With a preschool our size, (150 kids) we are saving over $200 a year on not printing daily sheets! This is huge!

Thank you brightwheel for all that you do! Our staff love this program, but most importantly, our parents love this program!

Love the BrightWheel App!!

Jan 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I highly recommend the Bright wheel App for any Teachers or childcare providers. I am a Child Care Provider and I use this app with all of the parents that are apart of my daycare. It's easy for me and the parents to use. The best part is that all updates are in real time. As soon as I post it, parents see it. It keeps them in the "know" with their child and that is the most important thing.