# brightwheel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is brightwheel the right Class Registration solution for you? Explore 3256 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144060/brightwheel/reviews/ --- brightwheel 4.7 (3256) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of brightwheel Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews TB Tamika B Teacher AssistantChild Day Care Services, 2 - 10 employeesUsed the software for: 1-2 years. “Features like attendance tracking, parent engagement tools, and learning assessments empower educators to focus more on teaching and less on administrative tasks, making it easy for teachers and parents to stay connected.“ November 2, 2024 MC Madolyn C AdministrationChild Day Care Services, Self-employedUsed the software for: Less than 6 months. “The feature that I least like about brightwheel is that it is a little difficult to update your deposit account if you do happen to change banks.“ November 17, 2024 GL Gilberto L Senior ConsultantBanking, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “With features like real-time communication, student progress tracking, and payment management, this platform simplifies the day-to-day life of teachers and administrators.“ November 8, 2024 Nicholas B Senior AccountantConstruction, 51 - 200 employeesUsed the software for: More than 2 years. “This code doesn't change, however, for a parent who doesn't do the primary drop offs and pickups, I found myself struggling to remember the code at times.“ August 19, 2024 Logan H DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “I love how I can use it to quickly communicate with parents about schedules, behaviors, and how any staff member can see the communication“ August 2, 2025 BB Brittney B Marketing Project CoordinatorComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “They have a message for messaging admins but you don’t get to see who those people are so when I send a message I never know who sees it and just assume everyone does.“ September 15, 2024 GL Gilberto L Senior ConsultantBanking, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The platform has simplified many aspects of school management, such as communicating with parents, tracking attendance, and organizing events.“ November 8, 2024 JR Jessica R Lead TeacherChild Day Care Services, 11 - 50 employeesUsed the software for: 1-2 years. “It's not clear how you make a template, or if that would even be helpful. And there aren't any example templates or template tutorials so you can see what that would look like.“ October 29, 2024 ## Showing most helpful reviews Showing 1-25 of 3256 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Logan H. Director Child Day Care Services Used the software for: 2+ years ### "Love this! " August 2, 2025 5.0 Pros I love how I can use it to quickly communicate with parents about schedules, behaviors, and how any staff member can see the communication Cons I cannot think of any big or even consistent cons of using this program aside from having to educate new staff on how to use it Alternatives considered [LineLeader by ChildcareCRM](https://www.capterra.com/p/129630/Child-Care-CRM/) Reason for choosing brightwheel It is more user friendly and has better features Review Source BB Bonnie B. Digital Systems Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Brightwheel for the win" June 15, 2026 5.0 has knocked it out of the park, making implementation so simple, and the UI is fabulous. Pros does a great job of onboarding organizations and ensuring we're setup for success. It's also very very affordable. It's easy to use for teacher's either from the app or from the browser. Adding students, updating their information is very simple, and teachers being able to share photos from the day or activities with the parent/guardian is simple. Cons We do wish that would integrate with our CRM, but we understand that most organizations on Brightwheel are solely childcare organizations. Alternatives considered [Tadpoles](https://www.capterra.com/p/118895/Childcare/) Reason for choosing brightwheel Tadpoles UI wasn't great, hard to navigate. That was one of the key pieces for us in making a selection. We needed this to be very easy for our teachers to use and our moms as well so that it be adopted. Switched from [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) The UI was difficult and our staff just quit using it because it was so difficult. Review Source JB Joyce B. Administrator Child Day Care Services Used the software for: 6-12 months ### "Great parent interface and easy for everyone to navigate, parents and teachers!" November 12, 2024 3.0 I was very happy with the parent interaction and the easy with the billing. If we were looking to increase our classroom visibility i.e. updates, photos etc. I would have continued to use this application. Pros is a very parent-oriented app. It is extremely user friendly. It has extensive capabilities when it comes to daily reports and updates for the child. It allows parents easy access to staff and to have a in real time picture of the child's day. From a teacher standpoint it is easy and intuitive to use. On the tuition side of things, parents have access to all of their tuition payment records and can schedule payments independently of the school. Posting payments is simple for the administration. Cons I would be very helpful if the data could be used for other purposes and easily adapted to such things a roll call list, classroom rosters. emergency lists etc. While you can export the data to excel spread sheets it would be very helpful if they provided pre-configured options for these necessary reports. Review Source TB Tabitha B. Daycare Owner Child Day Care Services Used the software for: I used a free trial ### "No App Beats BrightWheel" June 12, 2026 5.0 Great! It tracks everything I need, allows parents to see everything their child does, and allows for quick communication. Pros is easy to use and has an aesthetic format for their platform that makes functionality better. Cons The price is competitive but for a good reason. is one of the best softwares I’ve used for my daycare. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) After being introduced to , I liked the functionality much better. Review Source BJ Belineda J. Family support resource Specialist Child Day Care Services Used the software for: 2+ years ### "Parent Review " August 21, 2025 4.0 I love the app! I know the teachers and admin have to make efforts to utilize the features more but maybe a way to make it easier can make the difference. Pros I like that I am able to see videos and pictures of my child. I like the message option for all staff or just admin. It makes it easier as parents work throughout the day can feel connected to their children. Cons I wish there were ways teachers can upload or include moments in the classroom without feeling tied to a tablet. And the pay function I wish was easier to use. I don’t like putting my card info and have my account withdrawn and I was prepared for yet. Switched from [ProCARE Portal](https://www.capterra.com/p/140862/ProCARE-Portal/) The switch was made because of ease and even though it was pricer the school chose to stay with because of the ease and features. Review Source OG Olivia G. Teacher Child Day Care Services Used the software for: Less than 6 months ### "Happy teacher :) and happy parent :)" April 23, 2026 5.0 Extremely positive. I was scared about making the switch to but I really am glad we made the switch now. Pros I love how easy is to use. Other apps that I’ve used before have not been this way to use. It is cheaper than what my company was using before and I love that. It’s so easy to manage my students and see where they are at all times. I’ve never come across any bugs or issues. I love that I can easily use it on my phone or my computer if I have more time. It’s very easy to share pictures with parents and other staff. I’ve never needed to reach out to customer support so no advice there! Cons I actually really love . I haven’t come across anything that I would change about it. It’s been a breath of fresh air after the other app I came from. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) We made the switch because is Cheaper and easier to use. Review Source MBK Mary Beth K. Enrollment Manager Child Day Care Services Used the software for: 1-2 years ### "Reveiw of Bright Wheel features and Reports " February 6, 2025 5.0 Overall great product. Families, Teachers and admisistrators love the communication feature, thanks for allowing families to be soo connecected to their child's teachers and their child day Pros easy of making reports, and communication between home and program Cons The new adminstration feature. The prior feature allowed me to delete documents from a family list if it was not applicable or if they were unable to complete online but instead in person. The families are having difficutly moving throught the enrollment process, the way it is set up now. I would love for Bright Wheel to give providers some power to delete and or go back to the previous feature of adminsitaion that was based on forms Another con is the ablity to make reports based on enrollment start and end dates, this would better assist my program in pulling reports based on dates, for our funders. I currently have to pull everyone from active and inactive to a spread sheet only to delete what I do not need based on enrollment and end dates. This is time consuming for me Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) BW offers me and my program the features we need to collect data for our funders. Review Source SM Sanaa M. Teacher Education Management Used the software for: 6-12 months ### "Convenient Childcare Management App" November 26, 2025 5.0 Pros is a highly convenient childcare and student management platform. It includes features like photo sharing, announcements, direct message, and more. It can be downloaded as an easily accessible app on both mobile devices and computers. Cons does not store photos for free, requiring users to pay to access photo galleries from the past. Switched from [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) It was a company requirement that all staff switch from Lillio to in 2025. Review Source KO Kaleigh O. Floater Teacher Child Day Care Services Used the software for: 1-2 years ### "Brightwheel Review" February 22, 2025 5.0 Overall, I love using and think that it is an amazing and well organized system. It is easy to edit, submit, and view all data entered into the daily logs. Pros I love the ease of using the app and all the detail that I am able to share with the users. provides a lot of specific options so that daily logs are concise and organized. Cons I wish that there were specific categories that I could select when writing a note. (Just because I like things to have a specific label). Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) My company heard about and another organization recommended it to us. Review Source RW Rachel W. Director Child Day Care Services Used the software for: 6-12 months ### "Brightwheel has what we needed and more!" April 9, 2025 5.0 The onboarding process was very smooth and the team was very helpful! After using Brightwheel for months now the team is still helpful anytime I have questions and they are quick with responses. I enjoy using Brightwheel in our program. Pros It houses all of the features we need for our child care program. Attendance, parent communications, staff information, student information and more! Cons The set up of facility rooms is a little difficult to make work with our AM and PM schedule of students. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) We switched because was being offered for free by the state and it had everything we need that we were just doing on Google Drive and then printing out on hard copies. Review Source CK Cissy K. Assistant and Enrollment Director Child Day Care Services Used the software for: 2+ years ### "We are proud to use Brightwheel!" April 14, 2025 5.0 The more we use , the easier it gets. They make improvements constantly. They even accept suggestions! Pros We love that everything we need to run our preschool is in one tool. Attendance, billing, messaging parents, scheduling... it's all there in one place. Cons It took me a little too long to learn the financial process... but I'm old school! I strongly suggest practicing for an extended length of time before actually using the financials. Review Source KW Kandy W. Director Education Management Used the software for: 2+ years ### "Brightwheel is a HUGE time saver that simplifies everything" December 19, 2024 5.0 Since I'm the Director, Lead Teacher, AND do 100% of the admin work, it has been a huge time saver for me! I used to hand write receipts for every payment I got AND had an old school ledger sheet to keep track of all the money. This has been wonderful. I also love being able to send photos in real time to familes throughout the day. Pros I love that everything is in one single app. Communicating with parents via email is hard since families get so much email that mine would sometimes get lost. The same with text messages. This just streamlines it so that families know they can go look in the BW app to find anything related to our preschool. Also, I have NEVER had a problem in regards to a response to a questions or problem I've had. You all are very quick to respond and always have a well explained answer that is easy to understand. Cons I can't really think of anything right now. I'm looking to see if there's a way to sort out income sources for our benefit. For example, I'd like to be able to calculate how much of our income is "tuition" or "field trip fees" or "registration fees" or "early drop off fees" etc. There may be a feature for this but I haven't even had time to dig to find out. :-) Review Source JS Jessica S. Parent Child Day Care Services Used the software for: 1-2 years ### "BrightWheel is Awesome!" May 29, 2025 5.0 Pros It is very easy to communicate with my child's teachers. I also love that it lets me know what my child is doing throughout the day. The picture feature makes it fun and gives me something to look forward to throughout my day. Cons It can be hard to see what exactly needs paid for if you are using it through the mobile app. Otherwise it is a great tool. Review Source HS Hailey S. Teacher Education Management Used the software for: Less than 6 months ### "Your Daycare Needs Brightwheel!" June 2, 2025 5.0 I am loving for allowing me to keep better tabs on my son's daycare experience. It is free for parents and easy to use! Pros I love that allows me to be a more active participant in my child's daycare experience. I am able to change my payment method if needed. I also have access to photos taken during the day and can message my providers! Cons is very user friendly, I have been using it for a few weeks and have not found an issue with it yet! Review Source AM Alania M. Lead Teacher Child Day Care Services Used the software for: 2+ years ### "Brightwheel is Great! " January 23, 2025 5.0 My overall experience with has been great thusfar it is very user friendly and is so far the best app I have used for childcare. Pros I like how easy to use is and how you can message between parents. Cons I don't use the learning or paperwork tool so I would say that would be what I least like since it is not utilized. Review Source AL Arielle L. Contract Specialist Government Administration Used the software for: Less than 6 months ### "Simple and Clean" April 17, 2025 5.0 We use it for our daycare, it’s a good program and it makes it easy to pay and check invoices. Pros I like the interface, it’s easy to navigate and view all areas I need to see. Straightforward and clean. Cons If you only have one child I would prefer to not have to click into that child. Review Source KM Kim M. Director Education Management Used the software for: 1-2 years ### "Great preschool program" November 22, 2024 5.0 The representatives are helpful and knowledgeable about the product. is always adding new features. Pros Streamlined billing, attendance, records. Cons It did take some practice to learn how to use all of the features, but the representatives and online tutorials were helpful. Review Source TB Tamika B. Teacher Assistant Child Day Care Services Used the software for: 1-2 years ### "Staying connect with staff worker on the software's " November 2, 2024 5.0 My overall experience is to remain connected to the teacher and parent to stay up-to-date with daily schedules. Pros What I like the most is streamlining communication between the management team and childcare parents. Features like attendance tracking, parent engagement tools, and learning assessments empower educators to focus more on teaching and less on administrative tasks, making it easy for teachers and parents to stay connected. Bright Wheel is a beautiful tool for informing parents and improving the classroom experience. Embrace the opportunity to simplify your workload and strengthen relationships with families today! Cons Once you make a mistake in , you can't go back and edit the entire group. This can be frustrating if you want to correct something for everyone at once. Review Source SO Sunny O. Parent Child Day Care Services Used the software for: 2+ years ### "Works bit hard to keep the pictures " November 25, 2024 4.0 This is what the school chose and we are glad to see the pictures and updates throughojt the day but it doesn’t offer high quality imagine or picture downloads packaged. Pros Keep me updated on my kids throughout the day Cons Pictures are not grouped. Hard to download Review Source CZ Cynthia Z. Director Child Day Care Services Used the software for: 2+ years ### "Technology & Quality" October 30, 2024 5.0 Love it! it's convenient and easy to use. Pros Having the children's and staff information at our fingertips! Cons Not being able to use the same email for staff that have signed up through other centers. It's inconvenient! Not being able to change admin messages to alerts. Review Source IO Ivan O. Teacher Education Management Used the software for: 1-2 years ### "Great app for daycares" October 17, 2024 5.0 Great experience. When you check out your child, this is shared in real time with the rest of the authorized users. Pros Checking in and out our child at daycare Cons From time to time the system logs you out and it takes a while to log in again, when checking your child in or out Review Source iK imran K. manager Computer Software Used the software for: 6-12 months ### "Revies about Brightwheel" December 2, 2024 5.0 awesome experience as it helps my child to be stay in well manner and also effective tools for development Pros eassy to use and effective for the development of the children Cons sometimes features responded slowly so it take some time to proceesing. Review Source CH Christopher H. Strategic Director Marketing and Advertising Used the software for: 1-2 years ### "Brightwheel is the window into the best part of my day. " October 30, 2024 4.0 The best part of alot of my days are when I receive the notification that there are pictures of my kid to be viewed in Brightwheel. My wife and I immediately message each other and talk about the fun he's having in the pictures. Pros Every day I get pictures of my pre-schooler in . It's also excellent as a means of communicating with his school. Cons The check-in/check-out can be a bit wonky if you don't have great reception. Review Source MC Madolyn C. Administration Child Day Care Services Used the software for: Less than 6 months ### "Love BrightWheel" November 17, 2024 5.0 My experience with has been very pleasing. No complaints. Pros What I love most about is that the whole set up is easy to navigate and my clients love how easy it is to use. Cons The feature that I least like about is that it is a little difficult to update your deposit account if you do happen to change banks. Review Source JB Joe B. Administrator Child Day Care Services Used the software for: 1-2 years ### "A must have for every childcare center" October 15, 2024 4.0 other than the con that was stated, I love Pros has all of our centers needs all in one app! Cons That it takes so much to reach a live agent on the phone Review Source