--- title: "brightwheel Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is brightwheel the right Class Registration solution for you? Explore 3257 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144060/brightwheel/reviews/" page_type: "reviews" language: "en" --- brightwheel 4.7 (3257) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 28th, 2026 # Reviews of brightwheel Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews TB Tamika B Teacher AssistantChild Day Care Services, 2 - 10 employeesUsed the software for: 1-2 years. “Features like attendance tracking, parent engagement tools, and learning assessments empower educators to focus more on teaching and less on administrative tasks, making it easy for teachers and parents to stay connected.“ November 2, 2024 MC Madolyn C AdministrationChild Day Care Services, Self-employedUsed the software for: Less than 6 months. “The feature that I least like about brightwheel is that it is a little difficult to update your deposit account if you do happen to change banks.“ November 17, 2024 GL Gilberto L Senior ConsultantBanking, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “With features like real-time communication, student progress tracking, and payment management, this platform simplifies the day-to-day life of teachers and administrators.“ November 8, 2024 BB Brittney B Marketing Project CoordinatorComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “They have a message for messaging admins but you don’t get to see who those people are so when I send a message I never know who sees it and just assume everyone does.“ September 15, 2024 GL Gilberto L Senior ConsultantBanking, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “The platform has simplified many aspects of school management, such as communicating with parents, tracking attendance, and organizing events.“ November 8, 2024 JR Jessica R Lead TeacherChild Day Care Services, 11 - 50 employeesUsed the software for: 1-2 years. “It's not clear how you make a template, or if that would even be helpful. And there aren't any example templates or template tutorials so you can see what that would look like.“ October 29, 2024 Logan H DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “I love how I can use it to quickly communicate with parents about schedules, behaviors, and how any staff member can see the communication“ August 2, 2025 RW Rachel W DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: 6-12 months. “The set up of facility rooms is a little difficult to make work with our AM and PM schedule of students.“ April 9, 2025 ## Showing most helpful reviews Showing 1-25 of 3257 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Logan H. Director Child Day Care Services Used the software for: 2+ years ### "Love this! " August 2, 2025 5.0 Pros I love how I can use it to quickly communicate with parents about schedules, behaviors, and how any staff member can see the communication Cons I cannot think of any big or even consistent cons of using this program aside from having to educate new staff on how to use it Alternatives considered [LineLeader by ChildcareCRM](https://www.capterra.com/p/129630/Child-Care-CRM/) Reason for choosing brightwheel It is more user friendly and has better features Review Source BJ Belineda J. Family support resource Specialist Child Day Care Services Used the software for: 2+ years ### "Parent Review " August 21, 2025 4.0 I love the app! I know the teachers and admin have to make efforts to utilize the features more but maybe a way to make it easier can make the difference. Pros I like that I am able to see videos and pictures of my child. I like the message option for all staff or just admin. It makes it easier as parents work throughout the day can feel connected to their children. Cons I wish there were ways teachers can upload or include moments in the classroom without feeling tied to a tablet. And the pay function I wish was easier to use. I don’t like putting my card info and have my account withdrawn and I was prepared for yet. Switched from [ProCARE Portal](https://www.capterra.com/p/140862/ProCARE-Portal/) The switch was made because of ease and even though it was pricer the school chose to stay with Brightwheel because of the ease and features. Review Source RT Renae T. Owner Child Day Care Services Used the software for: 1-2 years ### "Brightwheel excellence" August 3, 2026 5.0 Brightwheel has made the daily management of my daycare so simple and efficient. I can do child scheduling, employee scheduling, time tracking, billing all in one place. Pros Brightwheel is a fantastic App that is simple to use and is wonderful for student management, employee management and communication with parents. Cons I really enjoy using Brightwheel but if I could change something I would want it to allow scheduling to have options of every other day or week. Review Source AT Abbie T. Parent Education Management Used the software for: 2+ years ### "Great for live updates & communication!" December 8, 2024 3.0 Overall good, it is nice to communicate live w teachers, administrators, school staff, during the day. Especially when you have littles and have a schedule to follow for eating, sleeping, and food. Pros Its nice to have communication w the staff during day so you can get updates on your kid. Cons It would be nice if it was integrated with invoices so you could have all in one spot. Review Source BB Bonnie B. Digital Systems Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Brightwheel for the win" June 15, 2026 5.0 Brightwheel has knocked it out of the park, making implementation so simple, and the UI is fabulous. Pros Brightwheel does a great job of onboarding organizations and ensuring we're setup for success. It's also very very affordable. It's easy to use for teacher's either from the app or from the browser. Adding students, updating their information is very simple, and teachers being able to share photos from the day or activities with the parent/guardian is simple. Cons We do wish that Brightwheel would integrate with our CRM, but we understand that most organizations on Brightwheel are solely childcare organizations. Alternatives considered [Tadpoles](https://www.capterra.com/p/118895/Childcare/) Reason for choosing brightwheel Tadpoles UI wasn't great, hard to navigate. That was one of the key pieces for us in making a selection. We needed this to be very easy for our teachers to use and our moms as well so that it be adopted. Switched from [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) The UI was difficult and our staff just quit using it because it was so difficult. Review Source TB Tabitha B. Daycare Owner Child Day Care Services Used the software for: I used a free trial ### "No App Beats BrightWheel" June 12, 2026 5.0 Great! It tracks everything I need, allows parents to see everything their child does, and allows for quick communication. Pros Brightwheel is easy to use and has an aesthetic format for their platform that makes functionality better. Cons The price is competitive but for a good reason. Brightwheel is one of the best softwares I’ve used for my daycare. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) After being introduced to Brightwheel, I liked the functionality much better. Review Source OG Olivia G. Teacher Child Day Care Services Used the software for: Less than 6 months ### "Happy teacher :) and happy parent :)" April 23, 2026 5.0 Extremely positive. I was scared about making the switch to brightwheel but I really am glad we made the switch now. Pros I love how easy brightwheel is to use. Other apps that I’ve used before have not been this way to use. It is cheaper than what my company was using before and I love that. It’s so easy to manage my students and see where they are at all times. I’ve never come across any bugs or issues. I love that I can easily use it on my phone or my computer if I have more time. It’s very easy to share pictures with parents and other staff. I’ve never needed to reach out to customer support so no advice there! Cons I actually really love brightwheel. I haven’t come across anything that I would change about it. It’s been a breath of fresh air after the other app I came from. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) We made the switch because brightwheel is Cheaper and easier to use. Review Source SM Sanaa M. Teacher Education Management Used the software for: 6-12 months ### "Convenient Childcare Management App" November 26, 2025 5.0 Pros Brightwheel is a highly convenient childcare and student management platform. It includes features like photo sharing, announcements, direct message, and more. It can be downloaded as an easily accessible app on both mobile devices and computers. Cons Brightwheel does not store photos for free, requiring users to pay to access photo galleries from the past. Switched from [Lillio](https://www.capterra.com/p/134048/HiMama-Preschool-Child-Care-App/) It was a company requirement that all staff switch from Lillio to Brightwheel in 2025. Review Source RW Rachel W. Director Child Day Care Services Used the software for: 6-12 months ### "Brightwheel has what we needed and more!" April 9, 2025 5.0 The onboarding process was very smooth and the Brightwheel team was very helpful! After using Brightwheel for months now the team is still helpful anytime I have questions and they are quick with responses. I enjoy using Brightwheel in our program. Pros It houses all of the features we need for our child care program. Attendance, parent communications, staff information, student information and more! Cons The set up of facility rooms is a little difficult to make work with our AM and PM schedule of students. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) We switched because Brightwheel was being offered for free by the state and it had everything we need that we were just doing on Google Drive and then printing out on hard copies. Review Source KO Kaleigh O. Floater Teacher Child Day Care Services Used the software for: 1-2 years ### "Brightwheel Review" February 22, 2025 5.0 Overall, I love using brightwheel and think that it is an amazing and well organized system. It is easy to edit, submit, and view all data entered into the daily logs. Pros I love the ease of using the app and all the detail that I am able to share with the users. Brightwheel provides a lot of specific options so that daily logs are concise and organized. Cons I wish that there were specific categories that I could select when writing a note. (Just because I like things to have a specific label). Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) My company heard about brightwheel and another organization recommended it to us. Review Source SG Shaun G. Parent Child Day Care Services Used the software for: 2+ years ### "A bright spot in Child Care! " October 31, 2024 4.0 Overall my experience with brightwheel has been great. We have used it at 2 separate facilities and it works very well for communication with the providers and keeping the parent informed of any and all aspects of their children's daily routine while at the facility. Pros I like that brightwheel does a great job of allowing the staff at my child's preschool to keep me as a parent updated on what is going on throughout the day in many different aspects. Cons While not a huge problem, I would like the chat functionality within the App to send push notifications when my wife responds to messages as well. As it is, I will receive a notification if someone from my child's preschool sends a message, but I will not get a notification that my wife sent one as well in response. This would be helpful so that I would know without having to open the App and navigate to find the exact conversation, just to realize that a question has been answered or situation handled. Switched from [ParentSquare](https://www.capterra.com/p/198436/ParentSquare/) We switched due to the childcare provider switching. It's been a positive move, even though we didn't have any large complaints about Remind. Review Source NT Nicole T. Marketing Manager Printing Used the software for: 1-2 years ### "One-Stop-Shop for Child's Schooling" April 7, 2025 4.0 Overall very good! Nice to be connected with my son's learning during the day. Easy one-stop-shop for all things related to his school Pros I like being able to pay through the app, being able to decide who to select for messages, like the ease of communicating with my son's school Cons I wish my son's school would use the calendar feature more and have the calendar push automatic reminders about days off, special things for school, etc. Review Source CU Chan'Tal U. Director Child Day Care Services Used the software for: 1-2 years ### "Brightwheel is a life saver!" February 20, 2025 5.0 It is user friendly. Anytime I have a question the staff for Brightwheel answers it and I never feel like I cant figure it out. The parents are happy with it and love the communication as well. Pros The communication with the parents!! I love that they can see pictures of their child throughout the day. It is user friendly and easy for parents as well. Cons I can' think of anything that I don't care for. I don't like that I cant delete a child from my Brightwheel all the way. I usually put them as inactive. Review Source AM Annie M. Physician Assistant Health, Wellness and Fitness Used the software for: 1-2 years ### "Brightwheel Review" February 28, 2025 5.0 this app is easy to use and navigation is self explanitory Pros this app allows you to receive updates form your child's school as well as communicate directly with teachers Cons not all aspects of brightwheel are accessible without paying a fee Review Source AM Alania M. Lead Teacher Child Day Care Services Used the software for: 2+ years ### "Brightwheel is Great! " January 23, 2025 5.0 My overall experience with brightwheel has been great thusfar it is very user friendly and is so far the best app I have used for childcare. Pros I like how easy to use Brightwheel is and how you can message between parents. Cons I don't use the learning or paperwork tool so I would say that would be what I least like since it is not utilized. Review Source MM Madison M. Assistant Teacher Child Day Care Services Used the software for: 1-2 years ### "Love Brightwheel!" February 20, 2025 5.0 It has been a great experience! At first I was hesitant, but once I made the switch it made it so much easier to stop emailing photos to parents, writing down reports and having it all nicely in one application completely digitalized. Pros I like how it provides a simplified application that is helpful for both parents and teachers alike. Cons It took a while to get used to the application after switching from paper to digital reports. Review Source BO Bryanna O. Office Manager Consumer Services Used the software for: 6-12 months ### "Brightwheel Review" November 26, 2024 5.0 I really enjoy using brightwheel as the app has everything you really need in it. You can pay your bill, contact teachers, look at pictures and feel secure that our littles are being taken care of as they should be. Pros Brightwheel is absolutely amazing for those parents who like to keep things in order and or staying connected with my childcare provider Cons I do not believe I have any cons about brightwheel. Nothing notable Review Source BJ Braedon J. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Brightwheel Review" December 30, 2024 5.0 Overall satisfied with my experience. Competency behind the app matters. Pros Kept me informed and up to date with my child. Cons I wouldn't say it was a problem with brightwheel, but the operators at the daycare. Review Source TB Tamika B. Teacher Assistant Child Day Care Services Used the software for: 1-2 years ### "Staying connect with staff worker on the software's " November 2, 2024 5.0 My overall experience is to remain connected to the teacher and parent to stay up-to-date with daily schedules. Pros What I like the most is streamlining communication between the management team and childcare parents. Features like attendance tracking, parent engagement tools, and learning assessments empower educators to focus more on teaching and less on administrative tasks, making it easy for teachers and parents to stay connected. Bright Wheel is a beautiful tool for informing parents and improving the classroom experience. Embrace the opportunity to simplify your workload and strengthen relationships with families today! Cons Once you make a mistake in Brightwheel, you can't go back and edit the entire group. This can be frustrating if you want to correct something for everyone at once. Review Source CW Carli W. Director Child Day Care Services Used the software for: I used a free trial ### "Great for Childcare!" December 3, 2024 5.0 Overall, my experience with brightwheel was exactly what I needed it to be. It was easy to use for staff and families and allowed us to cut down on a lot of pen to paper documents. Pros As a childcare center, Brightwheel offered an easy way to keep track of all required documentation, as well as parent contact, in an easy to use format. Cons For us, the only con was the price. While it is a competitive price with other programs of the same product, we were able to find a cheaper option that we are extremely happy with. Review Source CL Christina L. Director and Teacher Political Organization Used the software for: 6-12 months ### "I Love Brightwheel!" October 26, 2024 5.0 My job is so much easier with Brightwheel and my files are organized!! Pros Children's Attendance Record Staff Time Cards Parent Communication Online Payment Option Cons Nothing that I can think of, I love everything about Brightwheel! Review Source CZ Cynthia Z. Director Child Day Care Services Used the software for: 2+ years ### "Technology & Quality" October 30, 2024 5.0 Love it! it's convenient and easy to use. Pros Having the children's and staff information at our fingertips! Cons Not being able to use the same email for staff that have signed up through other centers. It's inconvenient! Not being able to change admin messages to alerts. Review Source CH Christopher H. Strategic Director Marketing and Advertising Used the software for: 1-2 years ### "Brightwheel is the window into the best part of my day. " October 30, 2024 4.0 The best part of alot of my days are when I receive the Brightwheel notification that there are pictures of my kid to be viewed in Brightwheel. My wife and I immediately message each other and talk about the fun he's having in the pictures. Pros Every day I get pictures of my pre-schooler in Brightwheel. It's also excellent as a means of communicating with his school. Cons The check-in/check-out can be a bit wonky if you don't have great reception. Review Source KF Kathryn F. Administrative Assistant Education Management Used the software for: 6-12 months ### "Brightwheel Review" October 27, 2024 5.0 Overall I believe Brightwheel is worth the cost for businesses and customers to communicate in one place. It can replace emails and phone calls/texts and allows all communication to go through the app. Pros Brightwheel is an online system that allows daycares to communicate with parents, send photos, and updates. It’s used as an app on your phone and is very conformant to use. Cons It can be expensive for schools and daycares to purchase and execute. Review Source BG Bill G. AE Marketing and Advertising Used the software for: Less than 6 months ### "Brightwheel is simple but powerful." November 13, 2024 5.0 I really like Brightwheel. It has really helped me stay connected with my daughter while I work. It's simple to use and a really convenient tool. Pros Brightwheel is simple and helps me keep track of what my daughter is up to. Cons Sometimes it feels like there might be a bit of a lag. Review Source