# Page 2 | brightwheel Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is brightwheel the right School Management solution for you? Explore 3255 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144060/brightwheel/reviews --- brightwheel 4.7 (3255) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of brightwheel ## Showing most helpful reviews Showing 26-50 of 3255 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Cassie C. insurance coordinator Hospital & Health Care Used the software for: 2+ years ### "If you are a daycare provider it is so worth it to offer this!" September 19, 2025 5.0 Its great!! 10/10 would recommend. I am glad my daycare chose to use this app. I had never used anything like this for my oldest child Pros I absolutely loved being able to see my daughter through out her day. The information provided helped me ask my daughter specific questions about her day. As well as know if she would be tired or hungry at pick up time. You can also save the photos to your device. You are also able to invite family members so they can see how their granddaughter is doing for example. Cons It would be great if when your child ages out there was a folder of photos you could download. Or maybe a list of highlights! Review Source AB Alfreda B. Director Child Day Care Services Used the software for: 1-2 years ### "Great Platform, Highly Recommend" April 15, 2025 4.0 I would give the platform 8 out of 10. In fairness, all three of my programs use . I don't have experience with any other platform. I also like the fact they listen to your feedback and make improvements. Pros The platform is user-friendly. It's nearly an all inclusive platform to manage my program. There's trainings, how-to videos, best practices, resources for parents and the ability to integrate curriculum. Cons The dislikes are constraints on reporting and ability to control your own data. Also, team members that are also parents have to login separately using different email addresses. Review Source SH Staci H. Director Child Day Care Services Used the software for: 2+ years ### "Game-Changer!" November 22, 2024 5.0 has been a game-changer for our center. It keeps things all in one place that we used to keep over numerous apps and programs. It has made things run more efficiently. I would recommend it to any center! Pros It allows me to keep everything in one place! Cons Most everything on my wish list has been or is in the process of being added as a feature. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) It was so complicated having information spread amongst numerous apps and software. Review Source CK Cissy K. Assistant and Enrollment Director Child Day Care Services Used the software for: 2+ years ### "We are proud to use Brightwheel!" April 14, 2025 5.0 The more we use , the easier it gets. They make improvements constantly. They even accept suggestions! Pros We love that everything we need to run our preschool is in one tool. Attendance, billing, messaging parents, scheduling... it's all there in one place. Cons It took me a little too long to learn the financial process... but I'm old school! I strongly suggest practicing for an extended length of time before actually using the financials. Review Source CA Christine A. Office Manager Education Management Used the software for: 1-2 years ### "Office Manager/Designated Employee" March 7, 2025 4.0 Mostly positive. As I mentioned before, the applications are easy to use. Pros The useful features and that the application is very user-friendly. Cons Customer Service, not being able to get a REAL person on the phone. I feel like text or email are fine for small issues, but bigger issues may get lost in translation via email or text. Also, texting and emailing are time-consuming, especially for someone in a preschool who has to constantly be moving. Alternatives considered [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) Reason for choosing brightwheel Over all functionality, although I think their customer service was more accessible. Review Source KW Kandy W. Director Education Management Used the software for: 2+ years ### "Brightwheel is a HUGE time saver that simplifies everything" December 19, 2024 5.0 Since I'm the Director, Lead Teacher, AND do 100% of the admin work, it has been a huge time saver for me! I used to hand write receipts for every payment I got AND had an old school ledger sheet to keep track of all the money. This has been wonderful. I also love being able to send photos in real time to familes throughout the day. Pros I love that everything is in one single app. Communicating with parents via email is hard since families get so much email that mine would sometimes get lost. The same with text messages. This just streamlines it so that families know they can go look in the BW app to find anything related to our preschool. Also, I have NEVER had a problem in regards to a response to a questions or problem I've had. You all are very quick to respond and always have a well explained answer that is easy to understand. Cons I can't really think of anything right now. I'm looking to see if there's a way to sort out income sources for our benefit. For example, I'd like to be able to calculate how much of our income is "tuition" or "field trip fees" or "registration fees" or "early drop off fees" etc. There may be a feature for this but I haven't even had time to dig to find out. :-) Review Source KP Kristin P. Daycare Director Child Day Care Services Used the software for: 2+ years ### "We love Brightwheel! It is our biggest tool at our center!" April 4, 2025 5.0 We've have had a wonderful experience with ! If there are ever any issues that we need help with, someone is quick to help us! Pros Communication! I also love how much time it saves me and my teachers on paperwork! Cons There is nothing that I dislike about ! Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) was easier to use, with more of a range of capabilities Review Source LM Lisa M. Owner Child Day Care Services Used the software for: 1-2 years ### "Spectacular" April 7, 2025 5.0 Immediate results to parents on a daily basis Pros It has helped me to keep record of my daily schedule and accountability for each child's activity for the day. I love the fact that I can share the child's goal/milestones with the parents daily Cons I love the program it has allow me to have enough time to get all the things necessary done. Right at my fingertips Review Source NT Nicole T. Marketing Manager Printing Used the software for: 1-2 years ### "One-Stop-Shop for Child's Schooling" April 7, 2025 4.0 Overall very good! Nice to be connected with my son's learning during the day. Easy one-stop-shop for all things related to his school Pros I like being able to pay through the app, being able to decide who to select for messages, like the ease of communicating with my son's school Cons I wish my son's school would use the calendar feature more and have the calendar push automatic reminders about days off, special things for school, etc. Review Source JS Johanna S. Early childhood daycare provider Child Day Care Services Used the software for: Less than 6 months ### "Blessing in folds" March 27, 2025 5.0 It has been for the most part an over all blessing. I had Mother Goose years ago and it at that time was much cheaper. The price most definitely has increased greatly for sure. I wish that this was not such an issue but over all a blessing. Pros Everyone is very willing and able to help with your questions. If they don't know the answers they direct you to someone who knows. Cons Not having a direct line to call for curriculum help right away to change orders. You have to wait or send emails.... send a detailed order sheet.. Review Source JS Jessica S. Parent Child Day Care Services Used the software for: 1-2 years ### "BrightWheel is Awesome!" May 29, 2025 5.0 Pros It is very easy to communicate with my child's teachers. I also love that it lets me know what my child is doing throughout the day. The picture feature makes it fun and gives me something to look forward to throughout my day. Cons It can be hard to see what exactly needs paid for if you are using it through the mobile app. Otherwise it is a great tool. Review Source PL Priscilla L. Previous Directors Child Day Care Services Used the software for: 1-2 years ### "Brightwheel Review" March 17, 2025 4.0 Overall, I had a great experience with using . I would definitely recommend. Pros The thing I liked most about is that for the most part, it’s an all in one system. Cons The thing I liked least was that I couldn’t schedule my newsletters and I was restricted to only using pics from the app Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) It was when Procare only option was the software being downloaded to the schools computer. Review Source CM Courtney M. Owner Child Day Care Services Used the software for: 1-2 years ### "Awesome program!!!" December 2, 2024 5.0 has been fantastic. It has really helped us with parent communication and on boarding of new students and staff. Pros The ease of parent, communication and the integration with payroll Cons Some things that are easily done on the computer are not as easily done on the app and most of the time I’m on my phone Alternatives considered [Seesaw](https://www.capterra.com/p/204060/Seesaw/)[Playground](https://www.capterra.com/p/220200/Playground/) Reason for choosing brightwheel I thought that it was easier to use from both the parent and and the administrative end Review Source HS Hailey S. Teacher Education Management Used the software for: Less than 6 months ### "Your Daycare Needs Brightwheel!" June 2, 2025 5.0 I am loving for allowing me to keep better tabs on my son's daycare experience. It is free for parents and easy to use! Pros I love that allows me to be a more active participant in my child's daycare experience. I am able to change my payment method if needed. I also have access to photos taken during the day and can message my providers! Cons is very user friendly, I have been using it for a few weeks and have not found an issue with it yet! Review Source JR Jessica R. Lead Teacher Child Day Care Services Used the software for: 1-2 years ### "Pros and Cons" October 29, 2024 4.0 Overall, it's easy to use and has a very organized structure so you can see where things should be or how they should go, even if you haven't done that specific thing yet. Pros I really like that you can save lesson plans from one year to the next. It makes it easier to see where the kids should typically be at at certain times of the year. The communication with the parents is really great too. It's easy to take pictures and attach them to lesson plans and send them to the parents. Messaging can be sent either from the lesson plan, from a photo or video, or from the messaging section, which is nice. And you can send to entire classrooms for announcements like our recent Halloween party. Cons The assessment portion is difficult. It doesn't connect to the lesson plans, so when you take a picture of a lesson plan that has developmental goals/milestones on it, it doesn't automatically upload that photo and lesson plan to that kids' portfolio. And you have to input everything separately. Each kid, each photo, each goal, each section, each description (because again, it doesn't pull from the lesson plan descriptions, even when the photo is from a lesson plan that's in ), it's just really time consuming. It's not clear how you make a template, or if that would even be helpful. And there aren't any example templates or template tutorials so you can see what that would look like. You can't send them to the parents either. Which kind of defeats the purpose in my opinion. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) I'm told it was the board's decision. I have no idea why they decided on something different, though. Review Source SG Shaun G. Parent Child Day Care Services Used the software for: 2+ years ### "A bright spot in Child Care! " October 31, 2024 4.0 Overall my experience with has been great. We have used it at 2 separate facilities and it works very well for communication with the providers and keeping the parent informed of any and all aspects of their children's daily routine while at the facility. Pros I like that does a great job of allowing the staff at my child's preschool to keep me as a parent updated on what is going on throughout the day in many different aspects. Cons While not a huge problem, I would like the chat functionality within the App to send push notifications when my wife responds to messages as well. As it is, I will receive a notification if someone from my child's preschool sends a message, but I will not get a notification that my wife sent one as well in response. This would be helpful so that I would know without having to open the App and navigate to find the exact conversation, just to realize that a question has been answered or situation handled. Switched from [Remind](https://www.capterra.com/p/234436/Remind/) We switched due to the childcare provider switching. It's been a positive move, even though we didn't have any large complaints about Remind. Review Source JG Joan G. Director Child Day Care Services Used the software for: 6-12 months ### "Director/ Owner" March 20, 2025 5.0 For myself it has made my job easier and has given me many tools that help my facility offer a better program to parents, and staff. Pros The communication between parents and staff Cons That it didn't have the option of electronical signature but it's know they do offer ir through some programs from the state. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) because of the system offers Review Source MM Mandy M. Preschool Director Education Management Used the software for: Less than 6 months ### "Brightwheel review" January 28, 2025 4.0 Overall it has been a really smooth process and transition from the other communication app we were using. Pros parents being able to check in and check out Cons I wish that when you post pictures to the feed, they posted in a cluster(ex. 1 of 10) instead of posting each picture separately. Switched from [ClassDojo](https://www.capterra.com/p/124446/ClassDojo/) needed the check in and check out features to remain compliant with state licensing requirements Review Source AM Alania M. Lead Teacher Child Day Care Services Used the software for: 2+ years ### "Brightwheel is Great! " January 23, 2025 5.0 My overall experience with has been great thusfar it is very user friendly and is so far the best app I have used for childcare. Pros I like how easy to use is and how you can message between parents. Cons I don't use the learning or paperwork tool so I would say that would be what I least like since it is not utilized. Review Source NO Nneka O. Parent Child Day Care Services Used the software for: 2+ years ### "Brightwheel is a Great App for Childcare Providers" February 3, 2025 5.0 Overall, I've had a positive experience with . I appreciate the ability to see notes, pictures, and videos from my son's daycare. In addition, I like how his daycare can send invoices and newsletters. Pros I'm able to see notes, pictures, and videos from my son's daycare. I like that I receive notifications when any updates are posted. Cons Sometimes, the app can time out when I'm checking in my son. Review Source BO Bryanna O. Office Manager Consumer Services Used the software for: 6-12 months ### "Brightwheel Review" November 26, 2024 5.0 I really enjoy using as the app has everything you really need in it. You can pay your bill, contact teachers, look at pictures and feel secure that our littles are being taken care of as they should be. Pros is absolutely amazing for those parents who like to keep things in order and or staying connected with my childcare provider Cons I do not believe I have any cons about . Nothing notable Review Source MF Mary F. Director and Owner Child Day Care Services Used the software for: 2+ years ### "Highly recommended " January 18, 2025 4.0 Pros Staff Time tracking and invoices are the best. Cons Not being able to delete menu items off the list. Alternatives considered [Tadpoles](https://www.capterra.com/p/118895/Childcare/) Reason for choosing brightwheel Price and features that fit better for my needs. Review Source KM Kim M. Director Education Management Used the software for: 1-2 years ### "Great preschool program" November 22, 2024 5.0 The representatives are helpful and knowledgeable about the product. is always adding new features. Pros Streamlined billing, attendance, records. Cons It did take some practice to learn how to use all of the features, but the representatives and online tutorials were helpful. Review Source AT Abbie T. Parent Education Management Used the software for: 2+ years ### "Great for live updates & communication!" December 8, 2024 3.0 Overall good, it is nice to communicate live w teachers, administrators, school staff, during the day. Especially when you have littles and have a schedule to follow for eating, sleeping, and food. Pros Its nice to have communication w the staff during day so you can get updates on your kid. Cons It would be nice if it was integrated with invoices so you could have all in one spot. Review Source KA Khadija A. Talent acquisition specialist Education Management Used the software for: 6-12 months ### "Great App that has all you need!" December 13, 2024 4.0 It’s a good system to use for updates on your child. With ease you can view your child’s potty, meals and sleep schedule whilst viewing and liking photos of the child. It’s really user friendly and easy to message to teachers and sign forms as required. Pros I like the option to like photos and see real time updates with ease. Especially the part of seeing notes related to their meals. Cons There isn’t anything in particular that I don’t like about this app as yet. I’ve been on it since July 2024, and so far it’s meeting my expectations. Review Source