# Page 10 | Sine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Sine the right Visitor Management solution for you? Explore 594 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/reviews

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Sine

4.4 (594)

[View alternatives](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 14th, 2026

# Page 10 - Reviews of Sine

## Showing most helpful reviews

Showing 226-250 of 594 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RM

Robert M.  
RN  
Hospital & Health Care  
Used the software for: Less than 6 months

### "No need to download on your phone"

January 17, 2022

5.0

It does it's job, to be fair. But we don't necessarily need it.

Pros

Handy...IF facility provided equipment is not working.

Cons

\-Does similar to facility provided equipment -unnecessary to download -will ask you the same questions as facility provided equipment

Review Source

MM

Matthew M.  
HSES Manager  
Food Production  
Used the software for: Less than 6 months

### "RROA - Sine Review"

December 7, 2020

5.0

Excellent

Pros

The software is simple to install and operate, and follows a logical system Customer support is benchmark

Cons

The inability to run longer term inductions, the default setting for questions, yearly reminders should be a standard

Reason for choosing Sine

Primary reason was recommendee by Coles, and found it to be excellent

Review Source

CAM

Cynthia Anne M.  
Training Booking / Admin  
Consumer Services  
Used the software for: Less than 6 months

### "Best ePractise Ever!"

February 7, 2017

5.0

I have been using this now for about 4 weeks. It was especially timely because of a new process we have commenced at our office to sign in staff attending our new Induction Program. So far there has been minimal issues and everyone is more than happy to sign into their respective training sessions which I have hosted on the program - I am very very happy.

Pros

Ease of access and especially for returning staff to just check-in using a mobile number.

Review Source

Response from Honeywell

February 7, 2017

Thank you Cynthia Anne for a flawless review. Great to see your team are using the system to great effect and that your staff checking in find the system easy to use. Reach out any time if we can assist or if you have any questions.

JA

Josephine A.  
Administrator  
Facilities Services  
Used the software for: Less than 6 months

### "fast and flash looking but needs more flexibility"

October 5, 2017

5.0

We can have an unmanned reception as the system now alerts people to visitors and deliveries.

Pros

Its fast and looks impressive and very modern. It appears to be easy to navigate by people who have never used the system before.

Cons

I cannot get anything changed or implemented as I have been advised that its not a function that has been implemented.

Review Source

Response from Honeywell

November 1, 2017

Cheers Josephine for the feedback. What specifically do you need changed or customised? We have lots of customisation via check-in types, entry forms and process, notifications, etc. Happy to help where we can and reach us via support@sine.co any time, or via 24-hour online chat support.

SC

Stephen C.  
Director of Engineering  
Hospitality  
Used the software for: Less than 6 months

### "Sine has been one of the easiest process change introductions I have done."

July 28, 2017

5.0

Replaced antiquated paper sign in/out process, contractor management and monitoring.

Pros

Ease of use, different sign in options, contractor acceptance and take-up, support, quality of hardware.

Cons

Nothing really, but if you could integrate the other contractor management functions into the software, site induction, etc into the software it will tick all the boxes.

Review Source

Response from Honeywell

July 28, 2017

Great review Stephen and thanks for making time to give us some feedback. You can look into potential integrations here. https://help.sine.co/knowledge-base/sine-pro-webhook-integrations-setup/ Reach us anytime via support@sine.co and we're happy to help.

SB

Sunny B.  
Analyst  
Government Administration  
Used the software for: Less than 6 months

### "Seamless visitor check-in solution"

February 4, 2021

5.0

In these current Covid times, Sine has been very helpful for our organisation with tracking visitors to the premise. The end user experience is pivotal with this solution. No complaints so far!

Pros

We have been using Sine as a visitor management system across our three office locations from the past 6 months. As an end-user, the solution provides an easy to use and intuitive user experience. Basic functionality of letting new users check in, notification to host of visitor and issue of a badge. The ability for previous visitors to log in using facial recognition is pretty great.

Cons

Having switched from a very manual paper based solution we are very happy with the efficiencies that are offered by this system. No user issues so far.

Review Source

BT

Bill T.  
Business Manager  
Education Management  
Used the software for: Less than 6 months

### "just what was needed"

June 19, 2019

5.0

This has been a significant improvement to our visitor sign-in process. It is tidy and provides a smooth first-step when a visitor arrives.

Pros

\- easy access by various levels of back end support - intuitive interface for visitors - choice of notification procedures; email or sms

Cons

connectivity to printers can sometimes be problematic but we have worked this out satisfactorily

Review Source

MW

Michael W.  
Systems Engineer  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Webjet Review"

April 9, 2019

5.0

wonderful

Pros

Easy and friendly GUI makes it perfect for user use and IT hands free support

Cons

Little customisability for interface such as allowing custom ordering of office locations, and final splash screen. unable to check in to visit multiple people outlook plugin would be a nice addition Has to be connected to 4G , Wifi creates printing lag

Review Source

WP

Warren P.  
  
  
Used the software for:

### "Sine @ Cituy of Launceston"

February 7, 2017

4.0

We have now been using Sine for about 6 months. We are only using it for contractor sign-in. As a local government organisation I don't see us using it to any extent for visitors, couriers etc. It has proven very easy to use for staff and contractors have adapted to it well. There have been a few points of functionality that we would like to see changes or enhancement to. These have been forwarded to the team at Sine and they have been recieved graciously and I believe some changes may have already occured that address comments made. Good product getting better all the time!

Review Source

Response from Honeywell

February 8, 2017

Great review Warren and great to be working with the City of Launceston. As you know, lots of new features and enhancements are regularly released and in the works; and we'll let you know when these are available to you. Reach out if you're interested in getting the system working in your HO for visitor and courier management too. Happy to help :)

SC

Stephen C.  
ICT Operation Manager  
Real Estate  
Used the software for: Less than 6 months

### "Easy to setup and operate. Feedback is very positive."

August 7, 2017

5.0

We've done away with the old messy sign in book. Instant notification that guest\\visitors have arrived.

Pros

I like the ease of setting up and administrating. The app and portal are simple to use. Visitors are surprised by it (like it) and both staff and visitors provide positive feedback. Staff love that they get an SMS when guests arrive and check in.

Cons

We had some issues getting the printer on our wifi, but that was not a SINE product problem. Once that was sorted out connecting to the printer was simple.

Review Source

Response from Honeywell

August 12, 2017

Awesome review Stephen and great to be working with The REIQ

GD

Greg D.  
Project Manager  
Construction  
Used the software for: I used a free trial

### "Great system"

March 31, 2020

5.0

Good system for sign in & sign out on construction site

Pros

Easy to use system which is great for contractors on site

Cons

Only issue i found is that you should be able to open the app and it automatically sign you in or out. I found when using GPS all the time my battery was drained to quickly

Reason for choosing Sine

Price while maintaining all the functionality required.

Review Source

JV

Johan V.  
Facilities and H&S Manager  
Machinery  
Used the software for: Less than 6 months

### "Contractor management"

May 5, 2020

5.0

the system allows for contact traceability and with the H&S section it allows us to use it as an induction to the site

Pros

easy to setup, easy to use. the photo recognition is the best idea, it make signing very quick and easy

Cons

I think the Sine Pro does not really have to change

Reason for choosing Sine

I did not choose sine it was give to me when we were bought out by GWA Caromw

Review Source

DG

David G.  
Facilities Manager  
Entertainment  
Used the software for: Less than 6 months

### "From the view of a contractor signing in"

March 28, 2019

5.0

The system suits us perfectly

Pros

Clear indication of visitors on site and contact details for emergencies

Cons

When you scroll to select the person you are seeing, sometimes you select the wrong people. There is no acknowledgement of the person you choose, so the wrong person gets the notification. Normally the persons that is early in the alphabet.

Review Source

ES

Emily S.  
Development Director  
Arts and Crafts  
Used the software for: 6-12 months

### "Pretty Good, but lacked the customization we needed"

February 1, 2020

4.0

Pros

The price, and it was great to get texts and emails when visitors arrived.

Cons

We switched software after a year because SINE lacked the customization we needed for our unique clients and needs. I still gave it 4 stars because most systems that I've found in this price range could not do exactly what we needed!

Reason for choosing Sine

We ended up going with VisitUs after a year of SINE.

Review Source

CW

Caroline W.  
Centre Administrator  
Retail  
Used the software for: Less than 6 months

### "Excellent support from the Sine team"

July 6, 2017

5.0

It saves having to keep paper records and it means that visitors can view the necessary health and safety documents when they sign in.

Pros

You have an electronic record of all your visitors and they are able to view health and safety documents when they sign in.

Cons

It is annoying when it occasionally crashes. Visitors sometimes complain that sign in takes too long the first time they sign in.

Review Source

Response from Honeywell

July 7, 2017

Thank you for a great review Caroline. Please ensure you have the latest version of SInePoint Pro on the iPad and let us know if you have any further issues with the app crashing. Reach us any time via support@sine.co

KS

Katarina S.  
Executive Receptionist  
Government Relations  
Used the software for: Less than 6 months

### "Reception sign in system"

November 9, 2020

3.0

On the up side, SINE did provide some suggestions to update sign in process when we were in lockdown due to COVID. On the down side, SINE could have let us know what to expect if the system wasn't used daily, to avoid it shutting down.

Pros

Clear record of visitors attending our office. Able to pre register visitors.

Cons

Set up of iPad and printer not as easy as indicated. Due to COVID during unused period it had to be restarted i.e. iPad then link printer.

Alternatives considered

[Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)

Reason for choosing Sine

Australian supplier, thought we'd have quick response to issues/ concerns and the Building Manager had one.

Review Source

LB

Lisa B.  
Executive Assistant  
Real Estate  
Used the software for: Less than 6 months

### "Very good system"

June 5, 2019

5.0

Pros

We don't have a receptionist so our visitors can contact the employee they are coming directly to let them know they're here, rather than using the doorbell which can be distracting to the rest of the team.

Cons

There sometimes can be a delay between the visitor checking in and the team member receiving or noticing the text or email.

Review Source

MJ

Marc J.  
Operations Manager  
  
Used the software for: Less than 6 months

### "Easy set up, user friendly and sleek design"

June 5, 2018

5.0

Pros

Keeps all information in one spot. Is user friendly. Helps keep track of movement of contractors on site

Cons

If wifi is down it is reliant on sim, be good if it could be hooked up via network cable. It would be good if the system could be integrated with our staff myfare card for ease of a tap in tap out check in process

Review Source

Response from Honeywell

June 7, 2018

Thanks for the feedback, Marc. Glad Sine is helping you. If your WiFi is ever down you can always have visitors check in with our smartphone app, Sine Pro; or you can check them in on their behalf using our web check-in functionality right from your dashboard.

JP

Jess P.  
Financial Controller  
Environmental Services  
Used the software for: Less than 6 months

### "Customer service outstanding "

February 9, 2021

5.0

easy, smooth, pleasant

Pros

Apart from it does all we need, the customer service is amazing, they are always on hand and help, very knowledgably

Cons

cant change the email notification when a delivery is made, a comment like " a parcel has been delivered for you in reception" would be more professional

Reason for choosing Sine

customer service was outstanding

Review Source

ET

Edward T.  
ICT Strategy and Operations Manager  
  
Used the software for: Less than 6 months

### "Easy to understand and use, intuitive and feature rich."

January 29, 2018

5.0

Pros

Intuitive, easy to use an configure. The iPad app is straightforward and requires little input, the Dashboard is clean and easy to understand.

Cons

When making changes via the Dashboard, the iPad app needs to be closed and reopened (as i understand it) for the changes to be refreshed, which can be inconvenient.

Review Source

Response from Honeywell

February 3, 2018

Cheers Edward for the review. Happy to hear you've found things easy. These site updates to the iPad are being sent via Apple Push Notifications (APNs) and it appears your network might need tweaking Apple's helpldesk article is here https://support.apple.com/en-au/HT203609

LT

Louis T.  
GM  
Construction  
Used the software for: Less than 6 months

### "Sine Review"

July 6, 2020

5.0

Overall experience is good. It's doing what we expected and for the most part has bee accepted by our supplier visiting our sites as well

Pros

Simple to use for all staff, office and plant employees

Cons

Nothing at this point. The program works as it was described to us from a user point a view. I don't deal in the admin part but I have not heard anything negative.

Review Source

BG

Bee G.  
MD  
Warehousing  
Used the software for: Less than 6 months

### "Good feedback from visitors"

April 5, 2018

5.0

Pros

It is better than the Visitor's Book that we had before as the ink on the book starts to blur out or not copied through. Sine is clear and convenient to retrieve any historical records.

Cons

Unexpected visitors do not know if the person they are calling in is away on leave or out resulting in visitors waiting in the reception area.

Review Source

Response from Honeywell

April 14, 2018

Appreciate the review, Bee. Nice to hear all is working well for BTI Logistics. You could potentially use our host delegate function as a back for when your staff/Hosts are out of the office. https://help.sine.co/knowledge-base/delegating-hosts/

DB

David B.  
Commercial Property Manager  
  
Used the software for:

### "Good product to easily cover your duty of care to contractors/visitors."

December 14, 2015

4.0

Pros - Free easy download & use Easy check on who's on site Easy access for contractor/visitor to essential info and files (asbestos register, fire safety etc) Host access to historical data Cons - Doesn't seen to work as efficiently on Google devices. (Particularly if Host not on site) Depends on contractor/visitor using the system. It would be good if it could be integrated with the Access Control System so that the person was denied access until logged on.

Review Source

Response from Honeywell

April 10, 2016

Great to hear some positive feedback David, particularly regarding the ease of Sine from an initial setup perspective, as well as functionality standpoint. Thank you also for the constructive feedback regarding Google devices, which we continue to develop and refine our software to operate efficiently on. Some very exciting developments are taking place at Sine, and we'll let you know of any new, advanced features released in the near future.

OF

Olivia F.  
NSW Finance Team Assistant  
  
Used the software for:

### "Really great product and service "

November 20, 2017

5.0

Pros

This software is great,it can do everything we need it to do. In particular we're happy that we can display a safety message upon sign in.

Cons

Review Source

Response from Honeywell

November 21, 2017

Really appreciate the review Olivia and great to be working with John Holland Group. Reach us anytime via support@sine.co

TH

Trish H.  
Manager UQBR-QBI  
Research  
Used the software for: Less than 6 months

### "Sign into facility software"

November 19, 2019

4.0

We hope that it will help solve the issue of people moving between facilities sooner than they should. We have only started with 2 facilities but hope to roll it out to over 20.

Pros

Ease of use, having to just look at a screen and it will sign you in or out

Cons

It doesn't always recognise people. It was freezing and had to be re-set just after initial implentation

Review Source

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