# Page 4 | Sine Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Sine the right Visitor Management solution for you? Explore 594 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/reviews --- Sine 4.4 (594) [View alternatives](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 4 - Reviews of Sine ## Showing most helpful reviews Showing 76-100 of 594 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer ISO Leader Aviation & Aerospace Used the software for: 1-2 years ### "Sine is Great!" March 12, 2019 5.0 Sine is a stand in for a function that would otherwise be accomplished with personnel or other, more expensive, more complicated software. It seems like the perfect solution to fit our needs. Pros Easy to use and very accessible. We had very little trouble setting up this fully featured reception software and we get value out of it every day. Cons There really aren't any glaring issues. Review Source BB Brenton B. ITSA Government Administration Used the software for: Less than 6 months ### "feedback survey" August 27, 2019 4.0 fast, comprehensive, friendly customer service. It is refreshing to colloborate with external partners where it feels positive. Pros ease of use and simple dashboard interface, easy tablet/device inter connectivity creates less overhead to use. Other products were overdone, too much detail for different management/administrative groups to commonly understand and thus prohibitive to buy. Cons No issues with the product, however implementation documentation templates to use for staff dissemination could be created. The reason is that bringing in new products that change the way people access buildings has to be seamless to get a positive cultural response. If there is nice infographic type posters and email templates then it is not relying on project managers to provide the visual impact, which ultimately affects the organisations perception of the Sine product. Review Source RT Ryan T. Project Manager Civil Engineering Used the software for: 6-12 months ### "A Review of Sine." September 11, 2018 5.0 The cloud-based visitor management is ideal for smaller firms to midsize companies. It works well for an array of different types of industries, local and abroad. Visitor registration, auto-notification, badge analysis, and printing of badges is the name of the game. Pros Sine has positively impacted our company sign-in and sign-out system. As far as documenting site visitors, this product is top-notch. I like that I can require every individual entering or leaving to be recorded and assure that they have access to safety training documentation. The layout is sleek and inviting. I felt it was intuitive and easily customizable as well. Cons We have noticed that while shifting from one office to other locations, the connection with printing devices seems shaky. Also, usernames might be a better route to go down, as opposed to entering mobile numbers or email addresses for access to Sine. Review Source VR Verified Reviewer SEO Senior Analyst Marketing and Advertising Used the software for: Less than 6 months ### "Lots of potential for a tool with few real competitors" August 21, 2018 4.0 I know the app as a visitor of a company to which I went to make a presentation and I thought it was really cool, I started to investigate because of it and I found many positive things and many others to improve. Pros The design of the app is very professional, both employees and occasional visitors are attracted to the interface. It avoids a lot of paperwork when it comes to receiving visits and streamlines the process for employees who come and go every day. The support is great, although they may take a while to respond, when they do they solve any problem. Cons There are some improvements to be made, such as the fact that the logging system is not simple when there are visitors coming from the same place. But we must also bear in mind that it is something new in the segment and with the recommendations they will be able to get to have an excellent and complete app Review Source JJ Jane J. Receptionist/Admin Asst Farming Used the software for: 1-2 years ### "User friendly" October 10, 2017 4.0 Pros Frees up the receptionist time with not having to announce visitors. Reception does not need to be manned when visitors enter. Cons Every now and then it doesn't recognize a return visitor and all details need to be entered again, frustrating for the visitor. Review Source Response from Honeywell November 1, 2017 Cheers Jane for submitting a review. If it doesn't take up too much of your time, the next time a returning user here doesn't seem to work, please contact our support team via online chat on the dashboard or 0881215956 and we'll help you troubleshoot in real-time. Glad things are working well there for Rural Co. BD Brandon D. Jr IT Specialist Financial Services Used the software for: Less than 6 months ### "Great software but with one major flaw." February 20, 2020 5.0 It was very good just unfortunately has a critical forced layout on a very important section of the sign in page that forces us to discontinue using Sine. For anyone NOT worried about the opinions of your clients or visitors then this software is great. Pros Very easy to use and a very nice clean UI. The admin site is simple and versatile. Customer support while vague are very responsive and timely. Cons AUS time finance makes it hard to communicate. Major flaw is missing the ability to customize the new user sign info page. We are a finance company and don't want the "suggestions" for company names to be there or just remove that box all together. Companies may assume things based on what starts to be suggested in that box. Weather its a competing company name popping up or just not wanting to be tracked or have their company known in any data base or log. Review Source JK Jahanzeb K. ICT Technician Education Management Used the software for: 1-2 years ### "Good service" July 7, 2020 5.0 Pros Overall satisfied. Easily managed. User friendly interface . Cons If it can be possible to get all check in information in case of emergency or evacuation from an ADMIN user. Also, We have students often use the device to check in . is there way we can let them check in without printing Badge ? Thanks Review Source PM Paul M. Physical Security Specialist Information Technology and Services Used the software for: Less than 6 months ### "Your software allows for NO customization. One size Does NOT Fit All!!" September 28, 2017 3.0 I learned to ask more specific questions up front and not to believe that there was really a team of techs to help support the product. Pros Simple to use once installed. If your requirements are very simple and you don't have an IT department, this system can be a good solution. Cons It allows for no customization. From the perspective of a large organization with multiple offices, having a customization program is important. The standard design for your badge is very poor. Having to put up with a head icon because we choose not to take a picture of the visitor is unacceptable. The client should either be able to design his own badge or you should have support to modify the design to meet the needs of the client. Review Source Response from Honeywell October 5, 2017 Thanks for the feedback Paul, and we'll pass your badge design suggestions onto our Product Team. Happy to do so. If you have further suggestions on how we can make Sine better for you, please reach our online chat team anytime, or send a note to support@sine.co. There's plenty of customisations in terms of notifications, branding, check in flows and more that we'd be happy to guide you through. MF Matthew F. PC Technician Used the software for: 6-12 months ### "Fantastic Visitor Solution" February 22, 2018 5.0 Pros Customer support is top notch! Every question and concern throughout our deployment has been answered quickly and accurately. Cons There isn't really anything not to like about this software. Some improvements on kiosks, when your guest checks in it would be nice for the notification of which kiosk they checked in at. On our campus we have 6 kiosks, guests sometimes check in at the wrong building. It would be nice to have a location which kiosk was used. Review Source Response from Honeywell March 17, 2018 Awesome review Matthew. Thanks for the feedback. We hear regarding knowing which kiosk was used to check in and it's something our Product Team is currently thinking about. We'll let you know if it's a feature we release in the future! :) EB Emily B. Receptionist Insurance Used the software for: 2+ years ### "Sine review" June 29, 2020 4.0 I enjoy it and easy to use Pros Notifying the person directly that the visitor is seeing Cons People have difficulty with the multiple steps sometimes Review Source PB Phil B. Plant Services Team Leader Used the software for: 6-12 months ### "Up until recently we have had nothing but grief with the printer not working." March 27, 2018 4.0 Pros It tells me when people have arrived on site. The stickers are a good idea. Cons I still don't know what I need to do when and if the printer will next go off line. Someone came out a week ago to fix the printer issue and I don't know what the outcome was. Review Source Response from Honeywell April 3, 2018 Hey Phil, Thanks for getting in touch. If you are having issues with your printer or any function of Sine, please contact us directly via support@sine.co or via online chat from our website. We've been helping Seeley quite a lot with this printing confusion. All you ever need to do if the printer is offline is follow the steps detailed in this guide. https://help.sine.co/knowledge-base/reconnecting-a-brother-printer-to-a-cellular-based-ipad/ It'll get you back up and running in a minute. VR Verified Reviewer Programmer Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Affordable Choice with Sufficient Features" August 1, 2019 4.0 Pros The price per month is low relative to competitors, but it offers the basic features (visitor check-in, host notifications) that we are looking for. Cons The customization options are limited; it would have been nice to use a Zebra label printer we already had (although we were trying to run this through an Ubuntu laptop to use AirPrint). We have no one in the lobby, so it would be helpful to have some easy way to notify visitors if their host is in a meeting or busy (we could have people delegate every time they go into a meeting, but that is onerous). Alternatives considered [Envoy](https://www.capterra.com/p/143721/Envoy/)[FacilityOS](https://www.capterra.com/p/150781/iLobby/) Reason for choosing Sine Good features for the price. Review Source KC Kimberley C. Administrator Construction Used the software for: Less than 6 months ### "Executive / Finance / General Counsel Review" August 12, 2016 4.0 Not bad. Isn't as fast as I'd like it to be in reaching my emails, consistently, in a timely manner. Working with internal IT team to see if the glitch is at our internal end. Pros It sends an email to the person/s who need to receive it so we don't keep people waiting as often; and it means our receptionists can spend more time assisting those who come in and less time greeting people. Cons I've been noticing a lag time (not always) in the time it takes the email to reach my inbox; or the fact that if I'm not looking at my computer at the time, then I don't know anyone is waiting. Review Source Response from Honeywell August 13, 2016 Hi Kimberley, Thanks for taking the time to review our software and nice to see overall its working well for you. If email notifications to your hosts are delayed, remember your hosts can always download the free Sine Pro app, login with their host details and then receive instant in-app push notifications of their visitors arrival. This is faster and more direct than email notifications :) The guide at the following link will help. https://help.sine.co/knowledge-base/host-notifications-on-sine-pro/ A full knowledge base available at https://help.sine.co/ HS Hector S. ICT Support Officer Education Management Used the software for: 1-2 years ### "Excellent" August 13, 2019 5.0 Pros User friendly easy to use and manage. It really helps our organizations flow of visitors, contractors in the workplace. Mobile check in is a bonus Cons Sine visitor management system also having some cons WiFi printing badge drops out sometimes and it needs to connect manual. Review Source KD Kim D. Operations Supervisor Used the software for: Less than 6 months ### "From the start of installation the operation of the system has not faulted. " April 17, 2018 5.0 Pros 1.can accommodate the building requirments 2. Entering data into the system is quick and not complicated 3.Time & Photo ID of persons signing into the building and leaving 4. Mobile app good for After hours contractors entering and leaving building 5.Frees up time required to sign in/out contractors 6.Can identify Tenant & base building contractors 7.Linked in with CM3-inductions e buildings requirements 2.Entering of contracto8.Reports of visitor movement 9.Several ways to sign in/out-Sine desk pad, mobile & QR code 10.Can send SMS, Warning & emergency messages to specific contractor mobile phone Cons If the contractor walks of site without signing out , the system does not inform or warn us(administrator) . Review Source Response from Honeywell June 5, 2018 Cheers for the review and feedback, Kim. Check out this guide on reports. Contractors who failed to check-out will have an Expired pass, which you can easily filter by. https://help.sine.co/knowledge-base/new-reports/ Glad to hear everything else has been helpful for you. We appreciate working with you. SA Samantha A. IS Analyst Government Administration Used the software for: Less than 6 months ### "Wonderful Product " October 30, 2019 5.0 Sine allowed us to remove an old DOS based system we were using that was not intended for checking people in and out. Retrieving data from Sine is a lot easier, too. Pros We like the ease of use for users. It is the only check-in software we found that allows us to check people in and out through the web portal/dashboard. Our use-case is a bit different than other companies who use the product, but Sine was able to work with us to make it work like we needed it to. Cons Billing was a little difficult to get set up because of our use-case scenario. Not a huge deal, it just took a little longer to talk to the right person when initially calling support. Reason for choosing Sine We could not check people in using only a web browser. Review Source LD Lee D. Facilities Manager Facilities Services Used the software for: 2+ years ### "Easy to use" November 12, 2019 4.0 Pros Can see who's on site remotely when I'm not on site. Cons Don't really have an issue with SINE, seems to be working fine Review Source ET Edwin T. Director Information Technology and Services Used the software for: 2+ years ### "Sine @ Curvature" August 10, 2021 5.0 Pros Easy to use. easy to check in/out. Easy to maintain. Cons Label is rather expensive. future app could use without label Review Source RS Rebecca S. Customer Technology Manager Used the software for: Less than 6 months ### "Staff at Sine has been very responsive when contacted and the system is intuitive " May 18, 2017 4.0 Pros Set-up of the system was easy. Online dashboard to monitor visitors and no need for reception to spend time informing staff that their guest has arrived. Both staff and guests have been impressed by the look of the sign-in system. Cons The AD integration process was tricky and took a lot longer then expected. We have experienced individuals profile settings have been reset around the time we were completing the AD integration e.g. delegates being deleted. The support staff have been frustrated that they have to go through the individuals account to reset the themselves as the delegate. The other comment I have received from staff when we were testing the product was can visitor notifications be sent to all staff that are attending the meeting. At the moment they get around this by either emailing or calling the other attendees. Review Source Response from Honeywell May 22, 2017 Thanks for the review Rebecca and appreciate the feedback. Great to be working with Dexus and please keep the feedback coming. We're happy to help. KM Kim M. BUsiness Administrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Sine Pro for the Facility" January 17, 2022 3.0 We are using it to sign in and keep our records for visitors, staff and contractors. We are finding that it has cut down on paper but also it does take longer. The phone app can be a bit hit and miss for some people Pros I like that I can assist some people to enter the home if they are unable to use the programme Cons If you do not have a mobile or email address then you can't use the system Review Source JC Jo C. Retail Manager Used the software for: 1-2 years ### "i have had no issues using the SINE" January 2, 2018 4.0 Pros easy to use as a daily returning user, easy access to check on contractors and other team members, all information is easy to upload and the set up is great for each centre Cons Overall there is no downside, the system does take a bit to load the information at the start, it would be great if once you started to type you number it remembered and finished for you Review Source Response from Honeywell January 4, 2018 Thanks for the review Jo and great to be working with you. Reach us anytime if we can help. support@sine.co FR Fiona R. Executive Assistant Construction Used the software for: 2+ years ### "Great product" December 3, 2019 5.0 Pros can use the app on your phone. really handy. Cons sometimes people struggle to use technology. Review Source LS Luke S. Manager - Health, Safety, Security & Environment Government Administration Used the software for: 6-12 months ### "Sine at the Sydney Cricket and Sports Ground Trust" August 12, 2016 5.0 Very positive. Our venues are complex and operate 7 days per week. the Sine system allows our organisation to manage visitor access through multiple entry points effectively and efficiently. Pros Integration with the BROWZ Contractor Management Platform User interface is easy to control. Cons In ability to develop label layouts or size of sign-in image. Review Source Response from Honeywell August 15, 2016 We're proud to be helping you and the team at the SCSGT, Luke; and great to have you on board. Excellent to see some immediate improvement to visitor & contractor compliance has resulted from the implementation of Sine; particularly at a high-volume site. Please send any feedback direct to us any time, as we're always considering customer feedback, feature requests, etc. AM Arvind M. Quality Coordinator Facilities Services Used the software for: Less than 6 months ### "GeelongPort " April 9, 2019 4.0 Satisfies the basic requirement. Pros . Intuitive . Easy to manage . Reliable Cons . Next button on top right, gives option for visitors to skip induction and jumps straight to sign and acknowledge. .Cannot do bulk check in for groups .Doesn't allow multiple printers for different locations. .Time out occurs after 1 minute of inactivity, this can't be changed. .Returning users doesn’t get presented with choice of induction to check-in and default takes them back to last check-in section. .If no host present in the list for a new walk in visitor, they cannot enter the host details to alert. . Cannot change font size. . Pictures cannot be zoomed in. . Ability to set time limit for induction expiry so that repeat visitors can redo the test. Review Source AE Amanda E. Receptionist Marketing and Advertising Used the software for: 1-2 years ### "SinePro software" May 29, 2019 4.0 Have had a pretty good experience so far, never had any technical issues or difficulties. It is a user friendly software and very efficient. Pros Its is easy to use and efficient and is not time consuming. Cons Visitor's check-ins sometimes don't show up on the dashboard. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.