# Page 5 | Sine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Sine the right Visitor Management solution for you? Explore 594 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/reviews

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Sine

4.4 (594)

[View alternatives](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 15th, 2026

# Page 5 - Reviews of Sine

## Showing most helpful reviews

Showing 101-125 of 594 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BM

Barb M.  
Student Services Administrator  
Education Management  
Used the software for: 6-12 months

### "Sine ease of use"

September 18, 2019

4.0

My experience so far has been good with hardly any need for assisting people signing in.

Pros

How quick and easy it is for all to use. Very efficient way of marking people in and out of the College on a daily basis.

Cons

Photo quality is terrible and everyone complains about it when they get their photo taken. If this could be improved I think we would be able to recognize people better from their photo also!

Review Source

KO

Kristy O.  
HR/PR Admin  
Wholesale  
Used the software for: Less than 6 months

### "Great Software idea"

June 28, 2017

4.0

Digital log and acknowledgment and notification of when visitors arrive.

Pros

It allows our visitors to read and acknowledge digitally. The software is great for offices without a receptionist since I get an email to notify me when a visitor arrives. Provides a digital log of all visitors that meet our ISO standards.

Cons

Requires too much information when visitors sign in. checkout options need to be expanded. For example, our employees are required to check out their guests. But the only way to check out a guest is to either know the phone number they used or their email address. There should be a list of visitors in the building and I should be able to check people out like that.

Review Source

Response from Honeywell

June 28, 2017

Great to hear from you Kristy and thanks for the review. Correct, a visitor can check out with their mobile or email; or by admin/hosts via the dashboard. We don't provision check out via name, as name can occasionally be duplicative, whereas mobiles and emails are unique. Glad you're happy overall and reach us any time.

LSA

Liliana Sofia A.  
GED  
Marketing and Advertising  
Used the software for: I used a free trial

### "The perfect solution for hassle-free visitor management"

June 30, 2023

5.0

The intuitive and friendly interface allows both visitors and reception staff to use the platform without problems.

Pros

What I really like about this platform is the ease and efficiency it offers to manage visitors in my company. It also has a number of awesome features that really enhance the registration experience.

Cons

My least favorite thing about this platform is that it can sometimes be a bit tricky to use at first. Setting up and customizing features can take some time to master.

Review Source

EN

Eugenia N.  
Multicultural Services Officer  
Libraries  
Used the software for: Less than 6 months

### "sine review"

October 5, 2020

4.0

Pros

As a user, not quite like it to be honest and as reflected by our patron as well

Cons

If patrons come to library as a family, we need to register everyone of the member, should have a family /parent registration, so we don't need to go through the registration with every child. Also contact number can only be registered for one person and can't be used for child. Even if the mum download the app for self check in and check out, the children still need staff to help check out. During busy time, long queue waiting to be checked in and out. For some of the user, self check in is not easy to start up. They need to download the app first which not all library patrons want to download app and quite cumbersome.

Review Source

JP

Jay P.  
Business Improvements Lead  
Government Administration  
Used the software for: Less than 6 months

### "Everything we needed"

May 28, 2019

5.0

Having had a bad experience with another vendor we went looking for a replacement solution. Just wished I'd found Sine before the other as they had everything our business needs required and more we didn't realise we needed! I reached out to them and they gave us a fully functional trial set-up which we were able to use with our existing hardware. With memories of the previous vendor still fresh in our minds we put the Sine capabilities and support staff to the test daily and both came up trumps.

Pros

Intuitive, slick, incredible customer support to get you up and running in no time. We set up the devices and can let them do their thing without having to check them.

Cons

Can't think of any as its been nothing but a positive experience. If I had to put something here I would say that you can't filter current check-ins by device.

Review Source

GR

Glynis R.  
Director of People and Policy  
Education Management  
Used the software for: 1-2 years

### "Sine recommendation"

February 14, 2017

5.0

Practical product and, in particular, good after sales service. The team cannot do enough to facilitate customising where possible, and also being open to specific industry development needs.

Pros

Ease of use, and potential for wider use than originally intended.

Cons

Need to update employee data via spreadsheet

Review Source

Response from Honeywell

February 14, 2017

Appreciate you taking the time to provide feedback and give a review. Great to be working with Seymour College; and we'll keep you updating as new features and enhancements are introduced.

nV

nick V.  
assistant principal  
Education Management  
Used the software for: 6-12 months

### "first time users this year"

October 1, 2019

4.0

less paper very happy so far

Pros

\- visitors like it to be simple and have commented that our set up is simpler and easier to use than others. - You can choose to keep it simple. ie - do not require photos, allow sign-in/out via the app. - quick update of data in the online database. - exporting the data.

Cons

\- if you want photos, you have to take them for all users.

Reason for choosing Sine

\-

Review Source

TH

Titi H.  
Office Manager  
Education Management  
Used the software for: 1-2 years

### "User friendly"

July 17, 2017

4.0

Accessibility and ease of use.

Pros

The ease of use for most of our users. It is self-explanatory for our end users as well on the back end. It is user-friendly.

Cons

For this to be used as a sign in for our staff, we need to have a few features fine-tuned or added.

Review Source

Response from Honeywell

July 18, 2017

Thanks for the feedback and review Titi. Glad to see we're helping and reach us anytime via support@sine.co if you have further suggestions on how we can improve staff check-in workflows.

BL

Baldev L.  
Building Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Making our life easy"

May 10, 2018

4.0

Easy to manage visitors and contractors. It saves us lot of time etc

Pros

Easy to use and gives you all information about the operators including location of their work. We also can monitor the time spent on site for each visitor and contractor

Cons

occasionally when it goes through update and we have contractors waiting to sign in. It stays out of action for sometime.

Review Source

Response from Honeywell

June 5, 2018

It's been really nice working with you, Baldev. Thank you for the review and feedback. If your iPad is ever offline, contractors can always use our smartphone app to check in. Details here. https://help.sine.co/knowledge-base/checking-into-and-out-of-a-site-using-sine-pro-smartphone-app/

SR

Suzanne R.  
Office Manager  
Education Management  
Used the software for: 1-2 years

### "We use this daily!"

June 10, 2020

5.0

Customer service using chat option rocks!!!!

Pros

The option for people to login using their own devices.

Cons

Running reports and pulling data. Could be a little more user friendly with that.

Review Source

jF

john F.  
Site Manager  
Construction  
Used the software for: 6-12 months

### "Site Management Tool "

September 24, 2019

5.0

The product was well received by end users and the take up was good. The application provided basic reporting and saved us time in managing entry to site and identifying contractors for induction and licensing checks.

Pros

The application allows you to send messages to all users logged into the site in real time. This has lots of benefits when working across multiple floors.

Cons

For some users, depending on their service provider, the application could not identify the location when they were trying to log in. We increased the geo fencing size to try and remedy this and it was reasonably successful. The number of characters in some field where limited and this made it difficult on occasion to write full descriptions

Review Source

DK

Doug K.  
Building Services Coordinator  
Mining & Metals  
Used the software for: Less than 6 months

### "Great system and easy to use"

July 13, 2017

5.0

We have now changed our reception from being a staffed reception desk to an unstaffed reception desk whilst still retaining a positive corporate image.

Pros

The system is extremely easy to set-up and use. Customers and clients have also commented how easy it is and the ability to sign in prior to arriving in the office is a great feature.

Cons

We have received a few minor complaints regarding logging out. Can a three letter recognition be implemented similar to the host field? Also, when signing in before arrival in the office, is it possible to have a badge printed prior to their arrival in the office?

Review Source

Response from Honeywell

July 15, 2017

Awesome review Doug, thank you. Depending on how your account is setup and your workflow you can print badges for future invites guide here - https://help.sine.co/knowledge-base/printing-future-invites/ Or turn on mobile pass printing too https://help.sine.co/knowledge-base/mobile-and-web-printing/ Reach us anytime via online chat or support@sine.co and we'll guide you through

TG

Thomas G.  
Lead IE&C tech  
Utilities  
Used the software for: 6-12 months

### "Sine issues"

September 3, 2019

4.0

Pros

Its OK to use with regards to the cons described below

Cons

The program has my default as checking into the Brady plant when I work at the Steamboat plant. It should recognize my home plant as default. Starting last week it shows my phone number as Australia when it is USA. This I have to correct each time I log in or out.

Review Source

TO

Tim O.  
Workplace Manager  
Facilities Services  
Used the software for: 6-12 months

### "Sine Review"

March 26, 2019

5.0

Overall experience is great. Meets the requirements of our organisation in terms of managing and controlling visitors to our commerical office site

Pros

Simple and intuitive user interface for clients, contractors and visitors

Cons

It's only a visitor management software. Would be great if it had more functionality, for example, meeting room booking system.

Review Source

DM

Dan M.  
IT Manager  
Entertainment  
Used the software for: 2+ years

### "Excellent Job!"

September 11, 2018

5.0

Excellent support and sales team!

Pros

Easy to use and modify for our business needs!

Cons

We found the software to be very easy to use.

Review Source

Response from Honeywell

September 14, 2018

Appreciate the review Dan! It's been great working with your team. Reach out any time :)

CG

Caroline G.  
Executive and Administration Manager  
Government Administration  
Used the software for: Less than 6 months

### "Sine Visitor Management System"

May 23, 2021

4.0

They are fairly responsive with requests, but have not been able to sort the issues with the scrolling. I feel that they need to move the NEXT button to the bottom of the screen to force people to scroll down.

Pros

Ease of use, ease of set up and locally supported product.

Cons

Difficulty with visitors being rejected because they dont scroll through and answer the questions related to COVID. This leads to frustration with the visitor and delays when they arrive for meetings.

Alternatives considered

[The Receptionist for iPad](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/)

Reason for choosing Sine

SA based and SA support

Review Source

FS

Francis S.  
Project Assistant  
Civil Engineering  
Used the software for: 1-2 years

### "What the office needs"

October 13, 2019

5.0

Pros

Easy to use and fast assist with technical support

Cons

Can't get a group package of sine pro for multiple sites under the same company name.

Review Source

CG

Christopher G.  
Systems Administrator  
Education Management  
Used the software for: 6-12 months

### "Great Sign in software"

August 2, 2019

4.0

Pros

The end user interface is very easy to use, to this the admin portal is also straight forward. I do not usually hear any issues from our staff that the system is not working. It pretty much just works with minimal setup.

Cons

None to speak of really. I honesty do not have anything bad to say.

Review Source

DM

Dardan M.  
Sponsorship Sales  
Events Services  
Used the software for: Less than 6 months

### "Not good at all"

December 21, 2023

1.0

Pros

It just about was able to help me with my workflow management

Cons

It is overpriced, loading times were awful, it was clunky, after I complained to customer service they were not even bothered to help me, slow reply times and were even too arrogant with me and said they don't need me as a customer because they're such a big company.

Review Source

RR

Rebecca R.  
  
Education Management  
Used the software for: 6-12 months

### "Satisfied with Sine "

February 14, 2017

5.0

A great system - love the app. It would be good if there was a management app which could be installed on an office phone at all times and showed who is signed in during an emergency. I know the dashboard offers this - but an app would make it easier.

Review Source

Response from Honeywell

February 14, 2017

Great review Rebecca and thanks for the feedback. We are working on improvements to our smartphone app which will offer more functionality for administrators; but you can always browse to your dashboard on any browser and any device to quickly see your active visitors too. Reach us anytime via online chat, email and phone if you have further questions.

FS

Fotios S.  
Internal IT  
Gambling & Casinos  
Used the software for: 1-2 years

### "Great support"

February 28, 2017

5.0

I recently discovered a bug which the dev team was not aware of. Of course I did not know it's a bug when I asked for support. The support team was really fast, they implemented a temp workaround, I still don't know if the bug is crushed but the overall experience was of top level!

Review Source

Response from Honeywell

March 3, 2017

Thanks for the review and previous feedback Fotios, and glad we could help you out here. Reach us any time if needed. :)

RG

Rhys G.  
Marketing Assistant  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Great support and easy to setup."

August 8, 2017

4.0

Progressed our company beyond the current written sign-in process. Saved the company money and provided a more efficient process which is easily combined with our data systems.

Pros

The app provides excellent customization and functionality with branding and workflows. It is fully capable of replacing our current written sign-in process.

Cons

Unable to send automated responses to externals emails after a user completes certain workflows. (an external email is sent to our IT team after a visitor selects "No" on a Yes/No question). Unable to rename or remove certain boxes in the template. For example, renaming the "Next Visitor" button to "Finished".

Review Source

Response from Honeywell

August 12, 2017

Great review Rhys and it's our pleasure to be working with B&R Enclosures. Thanks for taking the time to provide feedback, and please reach us any time via online chat or support@sine.co if we can help you further. We'll pass on your feedback to our product team.

DM

Dannielle M.  
Administration Manager  
Building Materials  
Used the software for: 1-2 years

### "Review"

August 4, 2020

3.0

Pros

Easy functionality Great Interface Helpful Support

Cons

sometimes the app is unreliable and can not allow staff to access

Review Source

SM

Shaun M.  
Quality Manager  
Airlines/Aviation  
Used the software for: 1-2 years

### "ExecuJet Aviation Group"

February 8, 2017

4.0

As above and all is going well, I will say that the Sine support network is fantastic, each time I have requested support of the system I received it promtly and efficently.

Pros

It is easy to use.

Cons

Nothing to report.

Review Source

Response from Honeywell

February 8, 2017

Thanks for the review Shaun. Great to see you're enjoying our software and we've been able to help when needed. Reach us any time and great to be working with ExecuJet. :)

SM

Sam M.  
Project Offer  
Government Administration  
Used the software for: 2+ years

### "Great - works for us - and a lot of visitors like it"

October 10, 2017

4.0

Easy sign in process for visitors

Pros

Ease of Use and ease to setup, Management from back end, Setting up visitors for future visits, Interface

Cons

Single Sign On to manage the app, how to input information if somebody is sick, better reporting that is automated

Review Source

Response from Honeywell

November 1, 2017

Cheers Sam and great feedback. SSO is not too far away and we'll let you know when it's available for you. We recently revamped our reports module and this guide on automated reports may help. https://help.sine.co/knowledge-base/new-reports/ Reach us anytime via online chat, support@sine.co or 0881215956

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