# Page 7 | Sine Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Sine the right Visitor Management solution for you? Explore 594 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/reviews --- Sine 4.4 (594) [View alternatives](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 7 - Reviews of Sine ## Showing most helpful reviews Showing 151-175 of 594 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Christopher S. IT Engineer Food & Beverages Used the software for: 6-12 months ### "Simple and Easy" March 12, 2019 5.0 Great product and great support Pros So easy to setup and use Printing very straight forward Cons No choice to elect anther host in place of the original host (but not the end of the world) Review Source DH Darren H. Building Manager Used the software for: Less than 6 months ### "Ease of use, works as designed, suitable for purpose." January 16, 2018 4.0 Pros Contractor on-site visibility, past attendance and duration. Cons-Visitor access, no prompts or visibility to security if false information is used. should be accepted by load dock/security before proceeding. Cons Visitor access, no prompts or visibility to security if false information is used. should be accepted by load dock/security before proceeding. Review Source Response from Honeywell January 21, 2018 Thanks for the review Darren. Please reach us at support@sine.co anytime to let us know how we can improve our customer support. We offer 24 hour global support via online chat, phone and email. Also, we have the ability for Security to approve/reject certain visitors based on you reviewing their information. Check out the following guide on 'Host Approval' and this should help. https://help.sine.co/knowledge-base/accepting-and-rejecting-guests-as-a-host/ DP David P. Operations Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Codan review" February 7, 2017 5.0 We have had a lot of positive feedback from both our staff and visitors. We would like a more customisable label (size in particular), and potentially the ability to change where its say (optional) on mobile number to something else ( we want people to use their mobile number by not making it optional, but if its required you cant use the same number for multiple visitors.) Pros Ease of use, monitoring of visitors live and the ability to contact visitors. Technology feel it gives to reception. Positive feedback from visitors Cons Label size, we would like a smaller Label, and lack of customising in some areas Review Source Response from Honeywell February 7, 2017 Thanks for the review and feedback David, and great to be working with Codan. Awesome to see you and your visitors have found Sine easy to use and so far had positive feed. Reach us any time with any further feedback and we're happy to help. BN Brianna N. Centre Manager Retail Used the software for: Less than 6 months ### "Great customer service" August 27, 2019 4.0 Pros When we initially launched Sine for the shopping centre I had a few questions out of hours and used the online chat support and found it efficient and helpful with appropriate follow up. Excellent customer service is always appreciated. Cons I'm still finding the best way to be alerted of contractors on site without logging in throughout the day to continually check if someone has signed in on their mobile. I have been used to a more manual system that ensures you see the person and are aware they are on site. Review Source JH Jeff H. Firm Administrator Law Practice Used the software for: 1-2 years ### "Sine Review" February 15, 2017 5.0 We just officially signed up for Sine. Very nice software for our un-staffed lobby. Visitors are able to "SINE IN" and the appropriate staff are notified and can come to greet them in a timely fashion. We haven't had time to work with the calendar integration features yet or the geo-fencing, but the Sine staff has been great with their customer service. Pros Ease of use Cons Some features could be more robust. For example, the ability to notify more than one person on arrive when you may have a meeting with multiple hosts. Review Source Response from Honeywell February 16, 2017 Great review Jeff, thanks for taking the time to provide insightful feedback. It's something we may look to include on our future roadmap. KD Kelly D. Administrator Used the software for: Less than 6 months ### "looks professional. Yet to be used to its full potential." January 9, 2018 4.0 Pros ability to deliver site specific induction, ability to print visitor label, ability to pre-register guests, QR code. Cons difficulty connecting wireless printer. Visitor notification emails go directly into junk mail folder. Review Source Response from Honeywell January 21, 2018 Thanks for the review, Kelly. We have lots of printing guides available via the below link which should help. https://help.sine.co/categories/printing/ Also, check out this whitelisting guide too to help with email rules which you can set. https://help.sine.co/knowledge-base/firewall-rules-and-whitelisting/ Reach us if we can help and you're still running into issues. PH Paul H. Tech Business Analyst Pharmaceuticals Used the software for: 6-12 months ### "Used across two sites" February 10, 2017 4.0 We've successfully rolled this out across two sites and are very happy with the ease of use and available configurations. Pros Simplicity Cons I'm not sure what I would change or fix so therefore don't really feel there is a con. Review Source Response from Honeywell February 12, 2017 Great review, thank you Paul. It's been a pleasure working with you and the AstraZeneca team. If you do have any feedback or require support, reach us any time via online chat on the dashboard, phone or email. AO Ashley O. Contract Administrator Construction Used the software for: 6-12 months ### "Good overall" December 2, 2019 4.0 Pros Its a great tool for visitors. Makes the site look professional. Cons Need an ability to print a list of all current visitors - i.e. in the event of an emergency. Review Source AC Alison C. Guest Relations/Concierge Used the software for: ### "The software is nothing short of amazing. It is very user friendly and intuitive, I love using it!" December 14, 2015 5.0 The Sine software is a great visitor management system. It has a lot of features that can make front of house operations run efficiently. It is a great tool to track and manage what is happening at the front desk and there are many reports that can be done to provide important insights into operations. I get a lot of positive commentary from visitors when they are signing in and they say that it is one of the better systems that they have ever used. I find that the customer service has exceeded all of my expectations. Antony, Michael and Fiona work tirelessly to troubleshoot with me in the rare event I have an issue. Being able to use Sine has made my job significantly easier and I am able to provide more efficient service to my guests. I don't know how I survived without Sine but now that I have it, I could never be without it. I wholeheartedly recommend this to anyone who wants to have a unique, amazing and practical front desk operation. Review Source Response from Honeywell September 28, 2016 Thank you for the outstanding review Alison, and great to have you and the team at Brookfield GIS onboard. We appreciate your support and welcome any further feedback you may have for us. SH Shelley H. Facility Manager Used the software for: 1-2 years ### "Easy and efficient to use. " November 14, 2017 5.0 Pros Easy to use software so far. I am not aware of any upgrades so that will be the true test. It's a vey effective and efficient system. Guests appreciate it. Review Source Response from Honeywell November 21, 2017 Thanks for the review, Shelley. Appreciate it! RM Richard M. Assistant Facilities Manager - Comm Games Village Used the software for: Less than 6 months ### "Initially good. BUgs and problems occurring and little explanation when approaching sine." July 25, 2018 2.0 Pros The software is fairly easy to follow and looks good. The phone app and mobility of the system is great and is generally being taken on board well. Cons Lack of support with a problem. (not recognising returning users) It says it can link to Cm3 yet I haven't seen or been explained any functionality amongst the two systems (e.g. recognising inducted persons trying to enter site Review Source Response from Honeywell July 27, 2018 Hey Richard, Glad to hear the mobile app has worked well for your contractors on site. It makes things a lot faster and easier. We would be interested to hear more about what support you've needed, as our CRM doesn't show any inbound enquiries from you that we could have helped with. The CM3 integration is active on your site and we'll send you a guide to explain this integration in more detail. DS David S. Centre Manager Used the software for: Less than 6 months ### "Not 100% sure of this yet, I cannot access all sign ons via my phone app , also require notification" November 18, 2017 4.0 Pros It should provide electronic monitoring of property access Not 100% sure of this yet, I cannot access all sign ons via my phone app , also require notification Cons as above- plus would like fixed ASAP Not 100% sure of this yet, I cannot access all sign ons via my phone app , also require notification Review Source Response from Honeywell November 21, 2017 Cheers for making time to provide some feedback for us, David. The SineWeb Dashboard is available via any browser on any device. Simply browse to https://dashboard.sine.co/ and login to access your check-in information via your phone. Also, the following guide will help you setup notifications very easily. https://help.sine.co/knowledge-base/sineweb-profile-and-notification-settings/ Reach our support team anytime via online chat from our website, or by emailing support@sine.co Happy to help. TR Tim R. Asset Manager Commercial Real Estate Used the software for: Less than 6 months ### "Great service and exceptional product!" March 12, 2019 4.0 Great, no complaints at all. Cons listed are well known as being outside the scope of the existing program. I'll be looking forward to any further expansions or updates that would widen the utility of this program. Loving it! Pros Easy to use and set up, great customisation, support teams are helpful and you can tell it is important to them that you get the best experience out of the Sine system. Cons \- No contractor task monitoring / reporting - When using for asset management, tenants need to voluntarily register as hosts to get notifications Review Source DG David G. Engineering Servcies Manager Facilities Services Used the software for: 1-2 years ### "Feedback" August 31, 2018 4.0 Pros Ability to note who is on site, with clear indications of times and dates, with clear reference to visual recognition Cons Updates on ipad were not straight forward, this may be a one off? Review Source RC Rebecca C. Concierge Government Administration Used the software for: Less than 6 months ### "Great product." July 27, 2021 5.0 Pros Easy integration to other software Messaging service to visitors, hosts and for displays Pre-registration for large groups of visitors Set up is easy to navigate Cons We are unable to integrate it with our bluetooth access system for visitors in order to minimise handing out visitor passes Pre-registering people who have already checked in previously using facial recognition Review Source AD Anita D. Senior HR Manager Plastics Used the software for: Less than 6 months ### "User friendly" June 22, 2021 5.0 Tracking visitor registration more efficiently and effectively. Pros People from all technical levels can use the software easily! Cons Nothing so far as it is meeting our expectations at this time. Review Source VR Verified Reviewer Senior Survey & Mapping Officer Paper & Forest Products Used the software for: I used a free trial ### "A simple to use alternative to your old visitor book" May 1, 2019 5.0 Sine is allowing our organisation to replace it's traditional visitor sign in book with a system that not only records who has come and gone and when, but who they're here to see, photo ID and contact details. On top of that, it allows for us to quickly report the history of visitors to see trends between different sites. Also great to see an Australian based product competing with the many international offerings. Pros It's simple layout on the ipad and different options for repeat visitors makes Sine a great choice for your visitor check in system. It's setup process was simple and could be customized to suit our organisations requirements with various types of visitors at different locations. The ability for staff to be notified through the Sine app was also a welcome feature. Cons Not being able to setup a landline phone notification was something that would appeal to some users without work mobile phones and who may not check their email regularly. Review Source BA Bojan A. Plant manager Medical Devices Used the software for: Less than 6 months ### "Steris AST d.o.o. Review" October 2, 2018 5.0 Pros Ease of use and setup. friendly graphic design and overall simplicity. Cons We wanted to use this for truck drivers login when coming to loading or unloading. There is limited functionality in terms of adding or removing additional fields. In our example also name and surname should be optional or removable. Under one licence you should be able to set up two different functionalities one for guests and contractors and another for drivers. It would be great if you could add additional scanning functionality so that we could track besides arrival and departure time also start of loading or unloading and also finish. With that we could analyse our performance as well. Review Source JV Joel V. IT Manager Entertainment Used the software for: Less than 6 months ### "A great use of a cloud platform" August 27, 2019 5.0 Pros It is a cloud platform. Changes are automatically updated to the ipads when needed. The interface is so easy to understand that a beginner needs no training to understand the administrative side of Sine. Cons The buttons on the sign on screen are not clear enough for our older visitors. Alternatives considered [UKG Ready](https://www.capterra.com/p/198579/UKG-Ready/)[Deputy](https://www.capterra.com/p/167811/Deputy/) Review Source SO Sandra O. Team Leader Administration Aviation & Aerospace Used the software for: 6-12 months ### "user review" March 31, 2020 4.0 Pros simple to use, easy to make adjustments when necessary, reliable Cons There a no faults with the system causing any concerns with use Review Source CP Caitlin P. Office Manager Civil Engineering Used the software for: Less than 6 months ### "Easy and simple" August 17, 2017 5.0 Pros Ease of checking guests in and returning users. Running reports easily to account for guests onsite. Cons There is no scan option for check out, on the machine and on the ticket which prints out - Not sure if this is an extra feature. Having two Ipad's (Sine systems) connected wirelessly to the one printer - If both machines are being checked in at the same time, only one of the badges will print out. Not sure whether this is a connectivity issue or something that Sine can rectify. Review Source Response from Honeywell September 1, 2017 Great to be working with Downer and thanks for taking the time to give us a review, Caitlin. QR scan to check out is now a feature on Sine. Learn more here. https://help.sine.co/knowledge-base/using-your-badge-qr-code-to-check-out/ YY Ying Y. Telecommunications Used the software for: Less than 6 months ### "Good experience with Sine" September 16, 2016 5.0 Overall good. Sine has quite simple interface (both admin and ipad app) for us to start with. Impressively quick response customer support. Especially after the recent update we find the login submission becomes faster. Pros Simple and intuitive interface Cons Not enough customization option for users on visitor sign in screen Review Source Response from Honeywell September 16, 2016 Great to see you noticed some immediate improvements since upgrading to Sine Pro. Also glad you've enjoyed the simplicity of our interface as well as excellent customer service. For fast check in of your important customers, you can always use the 'Invitations' module of our software. This will prepopulate the VIP guests in the system where you front of house/concierge teams can sign them in quickly via our web check-in interface. Badges of these guests can also be pre-printed. Learn more at help.sine.co SD Sophie D. Office Admin Used the software for: Less than 6 months ### "Good" January 3, 2018 4.0 It notifies the host they are here. Pros You can see the history of people who have signed in and people can check in quicker if they have signed in before. Cons doesn't always print out the labels, and doesn't always remember previous people checked in. Still unsure of how to bulk add people on for large events. Review Source Response from Honeywell January 5, 2018 Thanks for the feedback and review, Sophie. Awesome to be working with Melbourne IT. Check out this guide on tips for group check-ins. https://help.sine.co/knowledge-base/tips-for-group-sign-ins/ Also, as long as your returning visitors are using the same mobile or email they originally checked in with, the returning visitor functionality should work fine. Reach us anytime if we can help with this, your printing issues and anything else in future. support@sine.co RH Rylend H. Health, Well-being & Safety Adviser Financial Services Used the software for: Less than 6 months ### "The launch of Sine in our office has been very easy with minimal disturbance to daily operations." September 18, 2017 4.0 Pros Sine is very configurable to business needs with ongoing updates to functionality. Updates to the kiosk are very simple and automatically update when saved which is a great feature. Ongoing support and live chat has been prompt and a wonderful experience overall. The Sine team have shown great interest in solving any minor bump in the road. Cons Some features are not yet available which causes some confusion amongst hosts. This is mainly on the iPhone app notifications only being issued when the app is open in the background. Review Source Response from Honeywell September 29, 2017 Glad all is going well Rylend. I know our team are working with you in resolving some technical issues. Reach us anytime at support@sine.co and we're happy to help. CO Connor O. Director Information Technology and Services Used the software for: 6-12 months ### "Very well thought out product!" January 5, 2017 5.0 The team at Sine are top notch! The product is brilliant and backed up by talented and friendly staff across the business! I will definitely recommend Sine to my peers. Pros It is a true as a service model! Very much a zero touch product... Cons N/A Review Source Response from Honeywell January 11, 2017 Great review Connor. We appreciate it. Thanks for the recommendation and we'll always keep you posted on new features and enhancements. 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