# Sine Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Sine the right Visitor Management solution for you? Explore 594 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144064/Sine/reviews --- Sine 4.4 (594) [View alternatives](https://www.capterra.com/p/144064/Honeywell-Forge-Visitor-Management/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of Sine Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews FF Franco F Manager FrontdeskConsumer Services, Self-employedUsed the software for: I used a free trial. “Helpful for managing visitor flow; once set up, it’s easy to use and efficient.“ November 1, 2024 DM Dardan M Sponsorship SalesEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It is overpriced, loading times were awful, it was clunky, after I complained to customer service they were not even bothered to help me, slow reply times and were even too arrogant with me and said they don't need me as a customer because they're such a big company.“ December 21, 2023 LA Liliana Sofia A GEDMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “What I really like about this platform is the ease and efficiency it offers to manage visitors in my company.“ June 30, 2023 RC Rebecca C ConciergeGovernment Administration, 501 - 1,000 employeesUsed the software for: Less than 6 months. “We are unable to integrate it with our bluetooth access system for visitors in order to minimise handing out visitor passes“ July 27, 2021 DM Dardan M Sponsorship SalesEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months. “It just about was able to help me with my workflow management“ December 21, 2023 KM Kim M BUsiness AdministratorHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “If you do not have a mobile or email address then you can't use the system“ January 17, 2022 CA Corsina A Building Operations ManagerCommercial Real Estate, 10,001+ employeesUsed the software for: More than 2 years. “Fantastic that it interfaces with Cm3 certification,“ August 3, 2023 CG Caroline G Executive and Administration ManagerGovernment Administration, 11 - 50 employeesUsed the software for: Less than 6 months. “Difficulty with visitors being rejected because they dont scroll through and answer the questions related to COVID.“ May 23, 2021 ## Showing most helpful reviews Showing 1-25 of 594 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Philip O. Engineering Manager Consumer Goods Used the software for: Less than 6 months ### "Easy to implement, professional support and great product" March 8, 2018 5.0 Pros Easy to Implement, Fast and comprehensive support, Great product that satisfies all our personel movement tracking needs. Cons Would be good if we could use the system to keep a register of who is inducted and alert us when they are out of induction. Review Source Response from Honeywell March 25, 2018 Great to be working with you and the Nestlé Purina team, Philip. Appreciate the feedback and the induction space is something we're looking at closely. We'll keep you updated if we think any features relating to this can further help you. VR Verified Reviewer operations manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Must Have App" November 29, 2018 4.0 This product keeps me from having to keep paper time cards that occasionally get lost and saves me time and the hassle of trying to figure out someones hours on the clock when they have lost their paper card. Pros This app is on everyone's phone here at my company. It makes being out of town or away from the shop easier to keep track of everyone's time that they have worked and it also supports a photo mode and GPS mode to allow you to verify workers location to prevent someone from being late and clocking in early. Cons There is no way to confirm if someone is really working the time that they say or just sitting around lackadaisically. Of course you should be able to trust employees but that isn't always the case. on another note this tracks down to minutes on clock time when I usually just round off to quarters Review Source WD Warwick D. Security Security and Investigations Used the software for: 6-12 months ### "Review - MDC." February 7, 2017 3.0 Some people visiting say question in contractors field a bit complex - also floor level only allows level 1 entry details. Stylus pen does not work on panel well. Pros Its ok, but don't know why we still also have to fill in paper based registers as well. Doubling up of workload. Needs area for card numbers to be placed by visitors, so we can reconcile card audit at end of day. Cons Some people have put details in and when go to use it again details not there, so they have to restart again whole process. Seems to happen at times after a software update. Review Source Response from Honeywell February 7, 2017 Thanks for taking the time to review and provide some feedback, Warwick. We don't provide stylus pens, but reach us at hello@sine.co and we'll gladly make some recommendations on the best options. :) Provided your returning visitors use the same mobile or email on the returning visit, their details will be remembered and pre-populated; offering a fast check in experience. Our scan and track function would make card allocations a lot easier for you. View this guide and let us know if it's of interest. https://help.sine.co/knowledge-base/scan-track/ Also, any existing paper based systems and registers can be incorporated into our system. Reach us any time via online chat, email or phone and we'll gladly discuss where we can help. Full support page via https://help.sine.co/ VR Verified Reviewer Center Coordinator Education Management Used the software for: Less than 6 months ### "Their Customer Service is Great" September 17, 2019 4.0 Overall, it has definitely facilitated our ability to monitor who comes in and out of our building. I would suggest having better tutorials and more customization tools for the app. Pros Setting up Sine was difficult but what made the process possible was their customer service. Once up and running, we use it all the time for team meetings, guests to our program, and to keep track of these visitors and keep in contact with them in the future. Because we work with kids, we are required to have guests check in and identify who is who. This app has made this step easy. Cons setting up was extremely difficult. Customizing who we wanted to add as guests. The signing in and out also takes a while. Review Source VR Verified Reviewer Paramédico Used the software for: Less than 6 months ### " Automated software that facilitates the life of the common visitor. " July 6, 2018 5.0 Pros This software characterized by its ease and by its automatic agility as it has specific characteristics for example to notify instantly when a visitor arrives, facilitates through its systematic process precise and detailed information of the visitors that are solvent with the standards. Cons I think that there should be an improvement to provide the appropriate tools that allow to personalize and create an own and / or legitimate badge thus solving one of the basic needs of the client. Review Source VR Verified Reviewer Regional Environment Manager Mining & Metals Used the software for: I used a free trial ### "Visitor Log for Mine Site" September 4, 2018 5.0 Experience was great, I set up the site easily, it's very intuitive. We are replacing a pen and paper system to log visitors and this system gives us more flexibility and value. The visitor log with it's notification and messaging capability make this a valuable tool. Pros This is a great tool for recording visitor and contractors reporting to our site, we can ensure that each person is recorded and has access to the site safety training document and to the safety data sheets for chemicals. The reports make it easy to retrieve data regarding past visits and hours onsite. Cons It takes a bit longer for visitors who are technologically challenged to sign in. Review Source Ivan Harris T. Gender and Development Research Officer Government Administration Used the software for: I used a free trial ### "My Review for Sine" February 23, 2022 4.0 Pros What I like the most about Sine is its facial recognition feature that allows the user to identify the visitors without the need of presenting valid proof of identification. I also love its geo-fencing capability to ensure that all visitors are within the vicinity of the building, ensuring their safety at the same time. Finally, it has a user-friendly interface, enabling users like me to utilize the software in its best potential. Cons Despite its facial recognition feature, the software produces very unclear copies of photos. I have also noticed that it consumes a lot of power, draining my phone instantly when in use. Review Source Lyndsy H. Project Manager Industrial Automation Used the software for: Less than 6 months ### "Works well for the money." May 29, 2018 4.0 Pros Customer interface is sleek and represents our company well. Online management is a nice feature for hosts and admin. Cons The formats for the administor to create the forms aren't user friendly or clear. System allows for only taking one picture. Takes a long time for each visitor to sign-in. Setting up the badge printer was not easy. Review Source Response from Honeywell June 5, 2018 Thanks for the feedback, Lyndsy. This guide on configuring the printer will always help. https://help.sine.co/knowledge-base/connecting-the-brother-printer-to-your-corporate-network/ Can you let us know why you would need more than one picture per visitor check in? Happy to explore this use case with you more. Also, please let us know via support@sine.co how our forms can be easier and clearer for you; and we can assist and help speed up the check in process. Sine is designed for speed, volume and ease of use; we're happy to help. Tracie H. Document Control Technician (Quality Technician I) Automotive Used the software for: Less than 6 months ### "user only, back up admin" May 1, 2018 3.0 Pros seemed very easy to use from a user standpoint. Automatically being notified when a visitor checks in and being able to see any visitors that have checked in with software. Cons I have not used it enough to determine any deficiencies. Review Source Response from Honeywell May 3, 2018 Cheers for the review, Tracie. Reach us via support@sine.co anytime if we can help. SH Shane H. Regional Quality & Service Co-ordinator QLD Airlines/Aviation Used the software for: Less than 6 months ### "Great customer service" March 20, 2018 5.0 Pros Provides exceptional reporting, user friendly for ease with customers, creates organised visitor log Cons Could possibly tailor further to specific industry in future but already very flexible to implement Review Source Response from Honeywell March 25, 2018 Thanks for the review, Shane. Glad to see Sine is working well for Menzies Aviation JT Jayne T. WH&S Coordinator Primary/Secondary Education Used the software for: Less than 6 months ### "Sine in Schools" August 13, 2019 4.0 Initial findings show the system is straightforward once it is configured, website is a great tool to see a snapshot of who is on site and it is a good way to get the same consistent information to all visitors, volunteers and contractors however it has not improved our ability to account for visitors in an emergency evacuation situation. Pros The initial set up of visitor types was limited, we have added quite a few new categories and really like that we can add as many as we choose The categories added can address Student Protection requirements which is a positive i.e. one example is we have been able to add that a blue card is required for non-teaching relief staff We like that we have been able to add College maps, emergency procedures and other relevant information on the iPad Cons Sine Pro App – when we tried using this we discovered another user close by was coming up as an option and we didn’t want people signing in here in error. The app also allows for visitors to be signed in without having to visit administration. We see this as having implications with student protections, and contractors entering areas or undertaking works without permission. We have disabled our site on the app so users cannot sign in through it and are not advising staff, visitors or volunteers that there is an app at this point in time Visitors categories – we have a number of visitors that have dual roles in the College i.e. relief staff and volunteers in their child’s classroom. It would be good to have them select visitor type when they put their mobile phone in as a returning visitor to ensure they are signed in correctly so we know what capacity they are here for - this is a big ticket item for us Emergency evacuation – this is quite ambiguous. If we have access to WiFi & power we can print out active passes however this may not always be possible in an emergency. We have decided locally that a selection of staff members will download the app on their phone and take this with them to the assembly point. We would be very interested to hear if there is a better option as much of the reason for signing in/out is to support emergency procedures Reason for choosing Sine Our site is trialing this product for The Toowoomba Catholic School Office Review Source MS Megan S. HR Supervisor Hospital & Health Care Used the software for: 1-2 years ### "Great software program to track visitors, deliveries & help keep your bldg secure! " January 14, 2020 4.0 I am satisfied with the software and I am glad my company implemented the software to allow for more ease to provide our front desk receptionist on who will be coming into our facility and who they need to meet with. They are able to sign them in quickly and provide a badge for all of our visitors making it more of a safe environment and in the event of an evacuation we know who all is in the building during that time/day. Pros We use this software to provide a more secure facility and a way to communicate when a visitor arrives on-site. Sine is easy to use and available at any computer. The quick links/photos at the top with the description when you scroll over them allows for easy access to navigate where you should go in the system. When inviting guests, all the information populates and allows an email to be sent to your guest with additional information about their visit, along with a way to sign them in faster when they arrive on-site. You are able to go in and modify the request at any time prior to their arrival. You can also manually check people out of the building when they leave if they forgot to sign out themselves with their ID badge they receive when they sign in. Cons One thing that could be improved is when selecting a host, it is all alphabetical by first name and that first person always pops up, so if you don't switch the name, that individual will get the notification when your visitor arrives. I have heard comments from that specific employee stating how he receives a bunch of notifications because his name is listed first due to alphabetical order. Review Source HL Helen L. Executive Assistant to Principal Primary/Secondary Education Used the software for: Less than 6 months ### "Sine Feedback" October 11, 2016 4.0 Although our BM had seen this software in action at a conference, I had not, therefore came into the trial as a 'cold' prospective user. The first thing I would say is that I would have preferred some personal contact. Although I have set up the system, I can see from the videos online that it can do so much more. To have someone visit our site and chat about our wants and needs, would be fantastic. The questions I have asked have been answered via the chat facility relatively quickly and have been helpful. On the initial set up when I couldn't load the graphics, the assistance from Sine was much appreciated. Now that we have had it up and running for a period of time, a personal visit to our work site would assist to see how we can set things up better or to a greater efficiency level with compliancy issues being of utmost importance in work areas. The signing in process may be improved by synchronising sign-ups whether by the app, PC or ipad, rather than just by the point of sign-in. With the number of visitors now using this signing in management program, our Reception area has become streamlined with its point of entry to the school. There is now a more professional look in this area. The dashboard facility assists with statistics and queries as to who is on our premises at any one time. Having the ipad available, a portable device, will no doubt be of great assistance during an evacuation should there be one, instead of taking out hard copies of visitors books. It would be good to have a greater number of visitor types available (5 is not enough in a school). Pros It is user-friendly, both for visitors and staff. People have reacted positively to the change in our Reception area due to this process. Cons Sometimes the system/ipad freezes and has to be reset. Review Source Response from Honeywell October 11, 2016 Thank you for the review and excellent feedback Helen. Great to have St Peter's Woodlands on board. We'd be happy to assist with any help you require, to help you get the most out of Sine. You can reach our customer success team via online chat, phone and email support any time, and full support guides via https://help.sine.co/ Please ensure you have the latest version of iOS and SinePoint Pro on the iPad, and all should work as normal. JG James G. Operations Director Defense & Space Used the software for: Less than 6 months ### "Very satisfied" October 29, 2019 5.0 Great. As a technology company, Sine assists us by providing a professional first impression for visitors. The clear visitor interface is at least as efficient as the traditional sign-in book. Have noticed that the fixed-angle mount makes it difficult to accommodate people of different heights when taking a photo. Pros This appears to be a very well and thoughtfully designed. Nicely crafted and deployed piece of software, across the board. Layout is sensible and logical, and information is easy to find. Well done! There is a very low barrier to user entry and usage. Functionality is very high: when we ran through testing different use-cases, in different ways, everything worked the way it said it would, the first time, instantly, and without issue across fixed and mobile platforms, and different OS. The user interfaces have been very well designed. Very, clean, uncluttered look and feel. Information is easy to find. Help videos and instructions are actually helpful, and are synched with the software version. Using the software is...enjoyable. Cons On careful consideration, I have not found anything about the software that I do not like. Although not an issue with the software as such, we experienced a network loss at the same time as signing in a visitor, so couldn't complete the sign-in. So a suggestion might be to look in to how sign in could be completed or stored while the system is temporarily off-line. Reason for choosing Sine Sine provided a slightly better value-for-money proposition. However, the deciding factor was that Sine does not off-shore privacy information. As a company that values our customers, their privacy, and our obligations to privacy protection principles, this was an important factor for us in product selection. Review Source RK Reymond K. National Project Manager Real Estate Used the software for: 6-12 months ### "Amazing solution from the Sine team!" August 4, 2016 5.0 Sine has enabled us as a business to have greater visibility on our workforce. We have hundreds of contractors and property agents, providing services to 200+ large industrial and commercial properties across Australia. Prior to Sine, all of these contractors would need to complete paper forms - imagine collating the information on these paper forms and the inefficiencies caused. Sine eliminates all of this by digitizing the forms and at the same time, the powerful notification system of Sine Pro gives our facility managers real-time visibility on contractors/agents working on-site. In the event of an emergency, our facility managers can rely on Sine's messaging system to ensure alerts can be broadcasted to all contractors on-site, to ensure all personnels are notified and accounted for. Whilst the system is already great, the team at Sine is even better. The adoption of Sine is literally trouble-free thanks to a great support from the Sine team. Implementing Sine was one of the best decision that our company made. Pros Simplicity and reliability Cons None Review Source Response from Honeywell August 8, 2016 Thank you for the outstanding review Reymond. It's been a real privilege to work directly with you and the Goodman team, who were all so diligent and thorough in assisting Sine in delivering a solution to help Goodman Property Services. We trust you, your team and also the contractors are experiencing the immediate benefits and efficiency of Sine; and looking forward to working with you further. KM Kai M. Events Coordinator Civil Engineering Used the software for: 1-2 years ### "Sine Review" October 7, 2021 3.0 has been a good experience Pros Allows us to track who is in the office, notifies staff members of clients for meetings. Cons takes a very long time for new people to sign in Review Source TW Tammy W. Zero Harm Advisor Mining & Metals Used the software for: 2+ years ### "Excellent visitor tracking software" July 17, 2020 5.0 In event of an emergency, being able to remove the iPad we use to confirm all personnel are accounted for saves time and is more efficient than using paper based forms. Pros Love the ease of use of this software, customer service assistance is amazing, very helpful and any issues are dealt with and rectified immediately. Presentations are easily uploaded for use. Cons Presently I have not identified anything that I would consider a con the system is working for our needs. Review Source JM Joline M. Facilities Coordinator Program Development Used the software for: 6-12 months ### "Good system, functionality could be improved" February 7, 2017 3.0 This system works well for what we require in our office space, but functionality of uploading host details could be improved as well as courier options on the system. Overall the system is easy for visitors/staff/contractors to use, but for the administrators it can take a while to work the system to what we required. Pros Ease of use for people visiting the office. Text messages being sent to hosts when visitors sign in. Cons Uploading of host details can be slow and cumbersome, removal of mobile phone numbers when an updated list is uploaded. No courier sign in for parcels being dropped off. Review Source Response from Honeywell February 7, 2017 Thanks for the getting in touch with some great feedback Joline. Check out this article on making deliveries really fast for couriers. https://help.sine.co/knowledge-base/deliveries-fast-check-in/ Also, please direct your admins to https://help.sine.co/ for some visual guides to help them get started with Sine. Our quickstart videos on our website will help too; but of course you and the team can reach us via online chat, email or phone support any time. We're happy to help. MB Meg B. Receptionists Used the software for: 6-12 months ### "Stockland Review of Sine. " September 11, 2016 4.0 Sine has been a great success at reception. Being a large company the staff love getting the email that their guests have arrived. It is also great as the receptionists to keep track of who has arrived, where they are from and who they are seeing. Sine is easy to use and very efficient. We have had very little issues using sine. Pros I like how it can send an email to the staff the visitors are seeing. I also like how it quickly prints off the visitor label. Cons When signing in guests manually we can not print off a visitor label. Review Source Response from Honeywell September 16, 2016 Thank you for a great review Meg, and it's been great working with all the team at Stockland Australia. The good news is you can print a visitor badge when using the web check-in. Please view the help guide at https://help.sine.co/knowledge-base/mobile-and-web-printing/ on how to 'Activate your iPad as a print server'. Excellent to hear you and staff are happy with the functionality of Sine, and all feedback, be it positive or suggestive is passed onto the Product Development Team. NP Nicole P. Administration Support Officer Used the software for: 6-12 months ### "Great system which could be even better if further customisation of sign in screens is granted" June 21, 2018 4.0 Pros 1\. Email notifications to host 2. Admin site allowing me to review checked in visitors and also check out visitors. Cons 1\. Inability to remove email field from sign in screen and email wording from the field on the returning visitors sign in screen. This causes visitors confusion whether to enter an email or mobile number when returning. Also having the email option on the first time visitor screen results in a longer sign in process. We have the email as optional for visitors but would prefer the option to remove the field entirely. 2. The fact that I cannot amend a contact number on the back end of the system for a previously signed in visitor. Some visitors have entered an incorrect number on their first visit causing them to have to click first time visitor and do the entire process again. Review Source SH Stephen H. Sales & Relationships Manager Sports Used the software for: Less than 6 months ### "Great functionality for our members" October 8, 2020 5.0 Easy to set up (mostly) lots of features, instructions sometimes you have to dig for, but very good online assistance, excellent follow up. Pros Easy to set up, customizable for each business, very easy for visitors/members to use. Geofence a great feature. good reporting and analytics, greatly assists in COVID tracking requirements. Lots more features we will progressively use. Excellent support. Cons Some small issues and trial and error, particularly with auto check in and out, but pretty good on line help topics for self help. Some of the setup steps not exactly intuitive. Reason for choosing Sine SINE looked to be easy to set up, and offered all the features we needed for visitor registration plus the capability to manage contractors and site visitors as separate groups with individual criteria. It also had excellent safety options. One of the key reasons was that it would be easy for our members to enjoy a seamless experience. Review Source JM Jana M. Executive Assistant Civil Engineering Used the software for: 2+ years ### "Sine devises at Downer Underdale" March 17, 2019 5.0 The staff are always really friendly and always happy to help when I have any issues with the system. Pros The program is very user friendly and most people who use the sine in pad have no issues. Cons I find it quite annoying that they hotspot or network looses connection with the printer. Review Source VN Vito N. safety manager Used the software for: 2+ years ### "This product was a good software, but had its problems from time to time" June 5, 2018 3.0 Pros I liked the ease of use from start to finish and the features as well as the dashboard. Sigining people in and out was easy. Cons Customer support was unreliable and the system would crash and not work often. It made it difficult to troubleshoot. Review Source Response from Honeywell June 7, 2018 Thanks for the review, Vito. Interested to know what crashes you were experiencing and how our support could have been better during that time. Reach us anytime via support@sine.co or online chat on the dashboard, and we'll gladly assist. KT Kevin T. Ops. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Sine Review" November 8, 2021 3.0 To be continued. Pros Easy to deploy and support is great. Cons Yes! - Salesforce integration - Up to an hour grace period for early check-in. - Check-in by scanning QR code without requiring app. - Verify visitors that have not completed workflows and send automatic reminders. - Visitor check-in reminder email up to an hour in advance of site visit. Reason for choosing Sine Seemed to have better process for collecting Vaccination proof. Review Source CD Carolyn D. Administrative Support Government Administration Used the software for: Less than 6 months ### "SINE introduction has been a great fit, easy to use and received well by users" April 3, 2018 5.0 With the manual system people did not want to use it - or did not complete the answers or put the information in the wrong spaces which meant you really didnt know who was in your building - with SINe - they have to complete to enter and you have clear concise information Pros Sine is easy to use, for both the staff and visitors. It has options around manual check in, logging in at the SINE system and using your phone via the app. It is great when staff are busy, that visitors can just log in Cons When you manually sign people in - they are not remembered in the system. It would be helpful if you manually enter them in that they are also remembered, We have had some instances of low battery, of the system not charging and this caused issues. Review Source Response from Honeywell April 9, 2018 Thanks Carolyn for the feedback. As long as you have the iPad plugged in, it wont drain your battery faster than it charges, so we recommend leaving it plugged in and charging. If there's anything we can do to perhaps make your check-in forms simpler, we'll gladly recommend it. The beauty of Sine is it's an easy and intuitive touchscreen interface that your guests should be able to navigate through. Let us know specifically where they're getting stuck and we'll make some recommendations :) Similar Products Featured