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ALVAO Asset Management

Reviews of ALVAO Asset Management

4.8 (14)
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Pros

  • Alvao asset management saves us a lot of money and energy. We have a clear overview of all assets now.

  • The tree of objects is a great feature making managemenet of asset a lot easier. All activity with assets are automaticly logged providing us full audit trails.

  • I appreciate the summary of information in one place about the used SW and HW, including its location and assignment to the user. I also praise the management of purchased SW licenses.

Cons

  • Worse work with scanned documents in the system, minor concessions from our existing processes.

  • The web interface is bad. Clumsy and done by someone who has never done any web design.

  • I was concerned the changes of sql syntax in the past. It is difficult to set a network scanner.

Showing Most Helpful

Showing 14 of 14 reviews

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Ian W. avatar
Ian W.
Technical Support Specialist
Chemicals, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
September 5, 2024

"Reliable IT asset management you can trust"

Overall: Starting to use Alvao has been a very welcome change as we were only using spreadsheets and Intune and the inventory has been expanded to more locations. In addition, the records were not updated during the detection phase and as you might expect, we were not always able to update them manually. Alvao has helped us consolidate the records into one place so that we can finally really rely on the records.

Pros: I think it is the way it is intuitive and easy to use. Also, most of the manual work such as updating and discovering the network is fully automated, so I can be confident that the records reflect reality.

Cons: The desktop app worked a little better for me than the new web app.

Alternatives Considered: Lansweeper
Reasons for Choosing ALVAO Asset Management: Better fits our needs by managing assets throughout their lifecycle.
Switched From: Microsoft Excel
Reasons for Switching to ALVAO Asset Management: It was too difficult and time-consuming to keep it up to date.
Šimon H.
IT Administrator
Civil Engineering, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 21, 2024

"Great tool for IT asset management"

Overall: Asset Management saves us a lot of time with tracking assets (primarly hardware and software), we are able to manage end-to-end lifecycle of each asset in our company, which is crucial in our industry.

Pros: - It helps organize our assets better - the tree of objects is a great feature making managemenet of asset a lot easier - all activity with assets are automaticly logged providing us full audit trails - the discovery agent helps us automatically detect assets from anywhere - finally we know what we have, what is the cost and the lifecycle status

Cons: I have been using Alvao for 5 years and there is nothing what I dislike so far - luckily

Switched From: AuditPro
Verified Reviewer
IT Manager
Computer Software, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
April 15, 2020

"Not great not terrible"

Pros: Fast UI - the installed client. The support (which is paid extra or you wait like 5 days for every answer! - beware of that) is quite OK. Minimum resources consumed on managed devices.

Cons: The web interface is bad. Clumsy and done by someone who has never done any web design. The SQL tables and some procedures are localized in Czech language! So you can find a collum names "uživatel" or table names with multiple white spaces etc.

Reasons for Switching to ALVAO Asset Management: Support
Sebastian P. avatar
Sebastian P.
Skipper and the owner of Sebsail.com
Maritime, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 2, 2024

"A tool that saves a lot of time and money for asset tracking"

Overall: Alvao asset management saves us a lot of money and energy. We have a clear overview of all assets now.

Pros: - Possibility to see all assets, we can easily see everything we have, where and the ownership. - Drag and drop option for moving things between departments easily. - We can keep track of all hardware and software for example boats, servers, notebooks, phones, keys, licenses, contracts, people, places, and more. - History logs: We can see all changes made to each asset. - Easy reporting with Power BI templates to see stock, warranty ends, etc. - Overview of licenses and contracts wih expiration dates and all details. - Asest Inventory helps us to make sure we have everything in stock. - Mobile app access that can scan codes in the field without a laptop. That is great for our technicians out there. - Quick deployment and amazing customer support from Alvao's side. We were ready to use asset management within a few weeks.

Cons: Basic knowledge base More difficult search field and set up views when I want to see certain list of tickets Upgrades for new version only once a year

Marek K. avatar
Marek K.
Head of department IT support
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 6, 2020

"ALVAO Asset Management"

Overall: Very good product suitable as a basis for creating CMDB and the development of the process of Asset and Configuration Management. It allows easy and clear registration of non IT elements as well (for example facility management).

Pros: Great for licence management and inventory SW with available connection to MS SCCM or an autonomous ALVAO agent. Easy expansion and connection to the ALVAO ServiceDesk. Great support and regular development of this product.

Cons: In the case where there are more independent organisations registered, the management of the authorizations in the area of licences and attachments is being implemented gradually.

Reasons for Switching to ALVAO Asset Management: Support
Petr P.
Head of IT Operation
Logistics and Supply Chain, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 4, 2021

"HOPI Asset manag."

Pros: 272 / 5000 Výsledky překladu Asset management is under control. We know where what HW is located and installed. What is its configuration and its history. Helps manage licenses, certificates, domains. We guard expiration. We have set up output and input control of the property. It is an electronic document about the records.

Cons: Cons: What did you like least about this software

Ondřej D. avatar
Ondřej D.
ICT administrator
Research, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 23, 2021

"SVI Jihlava Asset Management"

Overall: We use it for inventarization of HW and SW across company. ALVAO Asset Management is interconnect with ALVAO Service Desk. Then ALVAO Service Desk shows users's assigned items and use some of the data in processes as base data for lists.

Pros: Easy to use Well - organized Customisable

Cons: We do not find any significant shortcomings, partly a slight lack of clarity in the past, but it was about custom.

Petr L.
IT senior technician
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 15, 2020

"feedback"

Overall: Inventory of hardware and software licence, list of out of support devices etc.

Pros: Detection computers without errors, it is easy to use and we have integration to HR and account systems

Cons: For us nothing to missed. I was concerned the changes of sql syntax in the past. It is difficult to set a network scanner

Reasons for Choosing ALVAO Asset Management: Czech language, support and the best easy inventory
Bohuslav H.
ICT manager
Hospital & Health Care, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
3.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 14, 2021

"Overall satisfaction"

Pros: I appreciate the summary of information in one place about the used SW and HW, including its location and assignment to the user. I also praise the management of purchased SW licenses.

Cons: I would like the system to automatically notify me of duplicate PC names that have been added to the system.

Alexander T.
ICT infrastructure support specialist
Oil & Energy, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 20, 2020

"ALVAO AM at MERO"

Pros: Clear management of information about IT assets and their entire life cycle. Software and license overview. Sorting objects in a tree structure according to the company's own hierarchy. Easy creation and editing of any objects and properties. Integration with Alvao service desk.

Cons: You need to take care of the records regularly.

Martin P.
IT manager
Government Administration, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 1, 2021

"Short review based on two years of use"

Overall: This software brought us a comprehensive overview of the operated IT technology

Pros: We appreciate friendly navigation and flexibility of the system. Integration with Service Desk is added value.

Cons: Every system certainly can be improved, but this one is very useful.

Reasons for Choosing ALVAO Asset Management: Due to the integration with the already operated Alvao Service Dek software, we did not consider another alternative products.
Jan Š.
IT specialist
Government Administration, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 8, 2021

"ALVAO Asset Management"

Overall: The app met our expectations.

Pros: Easy to use. Excellent customer support.

Cons: Manual update of the application is required.

Reasons for Choosing ALVAO Asset Management: More efficient and accurate work results
Aleš K.
CIO
Financial Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 9, 2021

"Easy Asset Management"

Pros: Easy implementation, strongly connected to Service Desk, which allows additional benefits.

Cons: We use basic features only, so we don't miss any functionality.

Filip H.
ICT coordinator
Automotive, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 4, 2021

"From excel to system it was necessary for us"

Pros: AD compatibility, individual setup, division of responsibilities in the company

Cons: Worse work with scanned documents in the system, minor concessions from our existing processes