# ALVAO Asset Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ALVAO Asset Management the right ITSM solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144068/ALVAO-Asset-Management/reviews

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ALVAO Asset Management

4.7 (29)

[View alternatives](https://www.capterra.com/p/144068/ALVAO-Asset-Management/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ALVAO Asset Management

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

Marian C

Cybersecurity EngineerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“It’s helped us standardize processes, improve transparency, and stay ahead of new security requirements.“

December 5, 2025

LN

Lubomír N

Head of ITMuseums and Institutions, 51 - 200 employeesUsed the software for: 1-2 years.

“The network discovery works pretty good and the integrated CMDB makes easy to manage the key parts of the infrastructure and manage changes quickly and securely.“

April 10, 2025

Marian C

Cybersecurity EngineerHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Overall, ALVAO has become a key part of our cybersecurity strategy and daily asset management.“

December 5, 2025

FS

Frantisek S

Lead IT SpecialistAutomotive, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“ALVAO helped us to get all asset records in one place, making them easy and intuitive to manage.“

April 17, 2025

## Showing most helpful reviews

Showing 1-25 of 29 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marian C.  
Cybersecurity Engineer  
Hospital & Health Care  
Used the software for: 2+ years

### "ALVAO AM at Fakultní nemocnice Brno"

December 5, 2025

5.0

Overall, ALVAO has become a key part of our cybersecurity strategy and daily asset management. It’s helped us standardize processes, improve transparency, and stay ahead of new security requirements.

Pros

As someone responsible for both cybersecurity and asset management at FN Brno, I really appreciate how ALVAO Asset Management brings everything together in one secure, centralized system. It’s made tracking assets and software much easier, which is crucial for keeping our hospital safe and compliant with regulations. The ability to quickly see vulnerabilities and assign security roles helps us respond to threats faster and ensures everyone knows their responsibilities. The user interface is intuitive, so even non-IT colleagues can use it without trouble.

Cons

Transitioning from our old, fragmented systems to ALVAO took some work, especially making sure all our data was migrated securely.

Alternatives considered

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Reason for choosing ALVAO Asset Management

ALVAO was purchased through a public procurement.

Review Source

FS

Frantisek S.  
Lead IT Specialist  
Automotive  
Used the software for: 1-2 years

### "ALVAO Asset Management review"

April 17, 2025

4.0

We were using very limited asset management software that did not provide many features we needed including software and license management tracking. ALVAO helped us to get all asset records in one place, making them easy and intuitive to manage.

Pros

Single point of truth for all our assets. A very useful feature is the assignment of assets to specific users imported from Active Directory. Also the integration with ALVAO Service Desk works very well.

Cons

Using desktop and web application is sometimes a bit confusing.

Alternatives considered

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reason for choosing ALVAO Asset Management

The SN solution is too expensive for us - that was the main reason.

Switched from

[Track-It!](https://www.capterra.com/p/67028/Track-It/)

Did not provide the capabilities we needed for ITAM.

Review Source

TA

Tomáš A.  
IT Specialist  
Automotive  
Used the software for: 1-2 years

### "OK Asset management"

May 26, 2025

4.0

Overall, it feels like an improved version of Excel. It offers more structure and better organization for managing data.

Pros

Various options for switching views and searching. The flexibility helps users find what they need more efficiently.

Cons

The permissions system is somewhat complex. Managing access rights can be confusing for users. Sometimes working in the web interface can be time-consuming.

Review Source

KF

Kristýna F.  
IT Support  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "ALVAO in Enterprise company"

April 10, 2025

5.0

Overall happy - currently planning to implement other ALVAO features

Pros

\- Perfect overview of the assets through the ALVAO Asset tree - Users can easily see what they have been given to use - Customizable filters for any views we need - Tracking of tangible & intangible objects - Great customer support & professional consultants

Cons

\- Elimination of the physical console (transition to a single web application)

Alternatives considered

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Reason for choosing ALVAO Asset Management

Asset visibility was better in ALVAO. Users could not see their own asset.

Review Source

TK

Tomas K.  
IT specialist  
Automotive  
Used the software for: 1-2 years

### "Consolidate your assets with Alvao"

May 26, 2025

4.0

Pros

Clear structure view, assigning assets to users, warranty evidence, notification emails, evidence of assigned and not assigned assets ...

Cons

Need to use separate console. Asset management should be fully integrated to web interface at a glance.

Switched from

[Track-It!](https://www.capterra.com/p/67028/Track-It/)

With the ending license for TrackIT was decided to replace with Alvao

Review Source

JH

Jozef H.  
IT Manager  
Industrial Automation  
Used the software for: 2+ years

### "ALVAO ITAM review"

April 10, 2025

5.0

Pros

What I like most is the drag and drop feature.

Cons

For the mobile app, you need an online ALVAO REST API.

Alternatives considered

[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Reason for choosing ALVAO Asset Management

Graphics (GUI), ease of implementation compared to ServiceNow

Review Source

MC

Martin C.  
IT project manager  
Media Production  
Used the software for: 2+ years

### "Experience with ALVAO Asset Management"

April 10, 2025

4.0

The application has helped us unify software and license management, which is key in our industry, and overall tracking of all endpoints in our organization.

Pros

The system has helped us in the following areas: - ICT asset management - agent scanning helps us automatically track assets - the asse tree makes asset inventory very intuitive - database querying allows us to quickly perform deeper searches - keeping licenses compliance

Cons

I like the desktop app better, which is no longer available. Also, tracking some license models is a bit limited.

Review Source

VJ

Viktor J.  
IT Administrator  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Great Asset Management"

October 22, 2025

5.0

Simplification of asset registration compared to Excel. Thanks to work optimization, I can get many other things done.

Pros

Great help in generating hardware acceptance protocols. Accelerate the automatic addition of laptops to asset management thanks to ALVAO Agent. Export the hardware list for a perfect overview of assets for budgeting purposes.

Cons

I don't know anything. The web application is more beautiful and clearer in design compared to the installed client.

Review Source

Michal K.  
Head of IT  
Education Management  
Used the software for: 6-12 months

### "Asset Management @ international school"

April 10, 2025

5.0

Almost perfest product :) Fits needs of our organisation where new ITIL processes were implemented and supported by ALVAO AM.

Pros

Direct synchronisation of objects from Azure AD. Actualisation of information from MS Intune and collecting more information via ALVAO AM Agent. Easy to use web interface with drag and drop function.

Cons

Some functions are available only in console, not in web app. So far only small issues.

Review Source

LN

Lubomír N.  
Head of IT  
Museums and Institutions  
Used the software for: 1-2 years

### "Decent ITAM tool"

April 10, 2025

5.0

Overall Alvao helps us with the full transparency in our IT estate and making easy to tracking the key part easily.

Pros

Alvao serves as a central asset invetory for all devices and equipment. The network discovery works pretty good and the integrated CMDB makes easy to manage the key parts of the infrastructure and manage changes quickly and securely.

Cons

The CMDB does not have automated links creation, this we found too manual.

Review Source

MP

Martin P.  
IT Specialist  
Automotive  
Used the software for: 6-12 months

### "Quick onboarding with ALVAO"

April 10, 2025

4.0

If I would switch jobs, I would recommend ALVAO in my new company.

Pros

\- Everything in visible clearly one place (see all assets in one place, pulled from different sources) - Integrated with ALVAO Service Desk (Assets linked to ticket, ...) - Asset discovery through Agent is great - Overall implementation is really quick

Cons

\- UI behavior is a little bit different in comparison to AD.

Alternatives considered

[SysAid](https://www.capterra.com/p/107225/SysAid/)

Reason for choosing ALVAO Asset Management

Because of local customer support from the vendor.

Review Source

JP

Jan P.  
IT support  
Construction  
Used the software for: 2+ years

### "A very useful tool with a large range of options"

December 8, 2024

5.0

Extremely useful tool for managing hardware in the company. It can be used to manage not only IT equipment but also other things.

Pros

ALVAO Asset is very helpful in our company where we have over 800 computers and laptops and with ALVAO Asset, managing them and assigning them to users is extremely easy and one always has an overview. You can even do bulk actions/moves and make your work easier. We also use Asset for reports and handover logs to users when handing over and returning hardware. We also use a license management module to keep track of licenses that are about to expire.

Cons

You could say nothing. Everything works as it should

Alternatives considered

[Asset Essentials](https://www.capterra.com/p/113574/AssetEssentials/)

Reason for choosing ALVAO Asset Management

More functions and user friendly and with software management

Review Source

JS

Julie S.  
Administrative support  
Retail  
Used the software for: 1-2 years

### "Administrative support"

April 10, 2025

5.0

ALVAO is a very useful tool for managing IT assets – and even non-IT assets – making work much easier for other departments as well. From a safety and security perspective, we appreciate that ALVAO provides information about the applications installed and used on devices.

Pros

Alvao Asset Management is very easy to use. We really like its user-friendly interface.

Cons

Lately, there hasn't been anything we dislike about ALVAO.

Review Source

RV

Radek V.  
IT Specialist  
Automotive  
Used the software for: Less than 6 months

### "Nice and comfy"

April 10, 2025

4.0

For now, we are in process of preparation Asset Management

Pros

It looks like easy to prepare and deploy solution of software for companies of each range

Cons

I dont have any opinion with negative way.

Review Source

Sebastian P.  
Skipper and the owner of Sebsail.com  
Maritime  
Used the software for: 2+ years

### "A tool that saves a lot of time and money for asset tracking"

September 2, 2024

5.0

Alvao asset management saves us a lot of money and energy. We have a clear overview of all assets now.

Pros

\- Possibility to see all assets, we can easily see everything we have, where and the ownership. - Drag and drop option for moving things between departments easily. - We can keep track of all hardware and software for example boats, servers, notebooks, phones, keys, licenses, contracts, people, places, and more. - History logs: We can see all changes made to each asset. - Easy reporting with Power BI templates to see stock, warranty ends, etc. - Overview of licenses and contracts wih expiration dates and all details. - Asest Inventory helps us to make sure we have everything in stock. - Mobile app access that can scan codes in the field without a laptop. That is great for our technicians out there. - Quick deployment and amazing customer support from Alvao's side. We were ready to use asset management within a few weeks.

Cons

Basic knowledge base More difficult search field and set up views when I want to see certain list of tickets Upgrades for new version only once a year

Review Source

Ian W.  
Technical Support Specialist  
Chemicals  
Used the software for: 1-2 years

### "Reliable IT asset management you can trust"

September 5, 2024

5.0

Starting to use Alvao has been a very welcome change as we were only using spreadsheets and Intune and the inventory has been expanded to more locations. In addition, the records were not updated during the detection phase and as you might expect, we were not always able to update them manually. Alvao has helped us consolidate the records into one place so that we can finally really rely on the records.

Pros

I think it is the way it is intuitive and easy to use. Also, most of the manual work such as updating and discovering the network is fully automated, so I can be confident that the records reflect reality.

Cons

The desktop app worked a little better for me than the new web app.

Alternatives considered

[Lansweeper](https://www.capterra.com/p/126334/Lansweeper/)

Reason for choosing ALVAO Asset Management

Better fits our needs by managing assets throughout their lifecycle.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

It was too difficult and time-consuming to keep it up to date.

Review Source

PK

Petr K.  
System Specialist  
Accounting  
Used the software for: 2+ years

### "Alvao asset management is a robust solution for tracking assets effortlessly"

November 20, 2024

4.0

In terms of IT service management, the product fulfils all our needs. Now, we have an accurate inventory of assets and the software installed on them.

Pros

We like how flexible and customizable it is with a lot of features that reflect our needs. Thanks to the tree structure, the overview of our assets is very easy to manage. We can use the drag and drop function to move with the assets according to our needs.

Cons

Asset console (desktop app) is about to be completely moved to web app.

Review Source

ŠH

Šimon H.  
IT Administrator  
Civil Engineering  
Used the software for: 2+ years

### "Great tool for IT asset management"

March 21, 2024

5.0

Asset Management saves us a lot of time with tracking assets (primarly hardware and software), we are able to manage end-to-end lifecycle of each asset in our company, which is crucial in our industry.

Pros

\- It helps organize our assets better - the tree of objects is a great feature making managemenet of asset a lot easier - all activity with assets are automaticly logged providing us full audit trails - the discovery agent helps us automatically detect assets from anywhere - finally we know what we have, what is the cost and the lifecycle status

Cons

I have been using Alvao for 5 years and there is nothing what I dislike so far - luckily

Review Source

Marek K.  
Head of department IT support  
Information Technology and Services  
Used the software for: 2+ years

### "ALVAO Asset Management"

May 6, 2020

5.0

Very good product suitable as a basis for creating CMDB and the development of the process of Asset and Configuration Management. It allows easy and clear registration of non IT elements as well (for example facility management).

Pros

Great for licence management and inventory SW with available connection to MS SCCM or an autonomous ALVAO agent. Easy expansion and connection to the ALVAO ServiceDesk. Great support and regular development of this product.

Cons

In the case where there are more independent organisations registered, the management of the authorizations in the area of licences and attachments is being implemented gradually.

Review Source

PP

Petr P.  
Head of IT Operation  
Logistics and Supply Chain  
Used the software for: 2+ years

### "HOPI Asset manag."

June 4, 2021

5.0

Pros

272 / 5000 Výsledky překladu Asset management is under control. We know where what HW is located and installed. What is its configuration and its history. Helps manage licenses, certificates, domains. We guard expiration. We have set up output and input control of the property. It is an electronic document about the records.

Cons

Cons: What did you like least about this software

Review Source

Ondřej D.  
ICT administrator  
Research  
Used the software for: 2+ years

### "SVI Jihlava Asset Management"

June 23, 2021

5.0

We use it for inventarization of HW and SW across company. ALVAO Asset Management is interconnect with ALVAO Service Desk. Then ALVAO Service Desk shows users's assigned items and use some of the data in processes as base data for lists.

Pros

Easy to use Well - organized Customisable

Cons

We do not find any significant shortcomings, partly a slight lack of clarity in the past, but it was about custom.

Review Source

VR

Verified Reviewer  
IT Manager  
Computer Software  
Used the software for: 2+ years

### "Not great not terrible"

April 15, 2020

4.0

Pros

Fast UI - the installed client. The support (which is paid extra or you wait like 5 days for every answer! - beware of that) is quite OK. Minimum resources consumed on managed devices.

Cons

The web interface is bad. Clumsy and done by someone who has never done any web design. The SQL tables and some procedures are localized in Czech language! So you can find a collum names "uživatel" or table names with multiple white spaces etc.

Review Source

PL

Petr L.  
IT senior technician  
Information Technology and Services  
Used the software for: 2+ years

### "feedback"

April 15, 2020

5.0

Inventory of hardware and software licence, list of out of support devices etc.

Pros

Detection computers without errors, it is easy to use and we have integration to HR and account systems

Cons

For us nothing to missed. I was concerned the changes of sql syntax in the past. It is difficult to set a network scanner

Reason for choosing ALVAO Asset Management

Czech language, support and the best easy inventory

Review Source

BH

Bohuslav H.  
ICT manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Overall satisfaction"

June 14, 2021

5.0

Pros

I appreciate the summary of information in one place about the used SW and HW, including its location and assignment to the user. I also praise the management of purchased SW licenses.

Cons

I would like the system to automatically notify me of duplicate PC names that have been added to the system.

Review Source

MP

Martin P.  
IT manager  
Government Administration  
Used the software for: 1-2 years

### "Short review based on two years of use"

July 1, 2021

5.0

This software brought us a comprehensive overview of the operated IT technology

Pros

We appreciate friendly navigation and flexibility of the system. Integration with Service Desk is added value.

Cons

Every system certainly can be improved, but this one is very useful.

Reason for choosing ALVAO Asset Management

Due to the integration with the already operated Alvao Service Dek software, we did not consider another alternative products.

Review Source

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