Crowdstream

Crowdstream

5 / 5 3 reviews

Who Uses This Software?

Online businesses/SaaS/eCommerce to that wish to talk to website visitors and users, get instant and up to the second insight. One price for unlimited chat and your entire team.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month
  • Pricing Details
    One price for the whole team - unlimited chats and unlimited users
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Crowdstream
  • www.crowdstream.io/
  • Founded 2015
  • United Kingdom

About Crowdstream

The best way to generate leads and get more customers. Understand what people are doing to build better products and provide the best customer support with rich user profile profiles, contact enrichment and dynamic customer database and CRM connector- connect to your favourite products.


Crowdstream Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Geo Targeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Transfers / Routing
  • Video Chat
  • Visitor Targeting
  • White Label Branding
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Crowdstream Reviews Recently Reviewed!

Great marketing platform!

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The valuable way to connect with any customer. Not only can I keep in contact with customers, I really know who they are and understand their needs.

Probably one of the best all round marketing platforms I have ever used!

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, great price, and brilliant help and support.

Cons: None

Overall: Simply a brilliant platform, it has transformed the way I connect with my customers. I am able to capture every sale and lead through my website. Their chat platform has allowed me to keep in contact with customers, and address any issues or concerns immediately. I suggest if you are an online business and are serious about your customers then you need to use Crowdstream!

Brilliant Insight into Customer Behaviour

Jan 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Crowdstream has been brilliant in giving me better insight into my customer behaviour - I can see who they are, what they're buying and how they're using my store.