Speed To Contact

Ricochet


5 / 5
2 reviews

Who Uses This Software?

For enterprise call centers, sales, and customer service teams.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Speed To Contact
  • www.speedtocontact.com/
  • Founded 2009
  • United States

About Ricochet

RICOCHET is the All-in-One Dialer, CRM and Marketing Automation Platform, ideal for both inbound & outbound call centers with 5 or more agents looking to automate their workflows. FAST: 1 second response time calling fresh leads. FLEXIBLE: Over 200 easy-to configure settings managed through a sharp, intuitive user interface. RELIABLE: 99% uptime service level guarantee.


Ricochet Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Ricochet Reviews


Increased Contacts!!

Mar 31, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Speed to Contact have been a great partner for us at New Penn, and Ricochet has helped increased our contacts and production significantly over the last year.

Vendor Response

by Speed To Contact on April 03, 2015

Thanks Nelson,

We think you guys are pretty swell also!

Simple & Effective

Mar 28, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Super fast. Simple interface. Integrates with many other systems. Steadily adding more functionality.

Vendor Response

by Speed To Contact on March 29, 2015

We thank you Scott~ Keep an eye out for our upcoming text messaging automation features and gamification layer.