# Page 6 | Sumac Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Sumac the right Nonprofit CRM solution for you? Explore 132 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144095/Sumac/reviews

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Sumac

4.4 (132)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Sumac

## Showing most helpful reviews

Showing 126-132 of 132 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JJ

Jo-Anne J.  
Finance and Public Relations Director  
Fine Art  
Used the software for: Less than 6 months

### "love sumac"

February 5, 2019

4.0

i am still learning but so far love it.

Pros

Currently our Data has been scattered in dozens of excel files and it can be time consuming to find what you need. it will be wonderful once all data is entered to find everything in one spot.

Cons

the data was not transferred completely well so i am correcting alot but once it is all corrected it will be very useful

Review Source

JA

John A.  
Owner  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Sumac -- great non-profit software"

June 7, 2017

5.0

Pros

Flexible. Can purchase without being forced to pay a monthly fee. Much better than Fund-Raiser Basic, which is what I have happily switched from. Incredible depth of documentation -- practically unheard of.

Cons

There's really very little to not like about this product, but I have to write 100 characters to satisfy the review system.

Review Source

E(A

Elizabeth (Biz) A.  
Associate Director of WCS  
  
Used the software for:

### "Great product, very user-friendly! "

September 20, 2010

4.0

absolutely meets my organisations needs and compared to other software, like Raisers Edge, Sumac is much more user friendly with no compromise to its performance.

Pros

Ease of use

Cons

It cant read my mind!

Review Source

JW

J W.  
Donor Services Coordinator  
  
Used the software for:

### "New Release contains changes requested!"

March 8, 2016

5.0

It is so refreshing to have a company that listens to the requests submitted by users of their product, and implements changes to their product because of those requests. Thank you !

Review Source

DB

Daniel B.  
General Manager  
  
Used the software for:

### "Great investment!!"

November 7, 2013

5.0

has increased our office productivity, we are more responsive to clients needs and adept at managing communications it is like having a whole new person on staff!

Review Source

jB

jennifer B.  
Director of Operations  
Environmental Services  
Used the software for: Less than 6 months

### "a company that listens to it's customers suggestions"

August 16, 2016

4.0

Pros

great customer service and they listen to suggestions from their customers on how they can improve their product(s) to make them more intuitive and user-friendly.

Cons

we've only been using for a short amount of time so we are still learning all the ins and outs. at this time I don't have negative feedback

Review Source

HL

Heather L.  
Production Manager  
  
Used the software for:

### "Mail Merge Templates"

September 3, 2013

4.0

I am happy about the new ability to access the document template from within !

Review Source

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